My email about Sprint's degrading 3G speeds to Dan Hesse's Office - EVO 4G General

Below is my lengthy, but I think fair email about my past year with Sprint's nearly unusable 3G data network in my area.
To whom it may concern in Dan Hesse's office at Sprint:
Dear person reading this email, I have unfortunate news about how your network performance has been slowly degrading at the towers around the valley that I live in.
First off, here is the account info:
I live in in South East , which isn't the billing address (which is the office), but the home where I live when I'm not at the office.
When we signed up with Sprint last June, it was our first time using your network. You offered affordable family plans and had great service, according to your coverage maps and Consumer Reports ratings except that has ultimately not been the case the majority of the time.
As you can see for yourself, according to the coverage maps below (from sprint.com), there's perfect or nearly perfect voice and 3G data coverage at the billing address:
The first month or two that we had our EVO 4Gs, your network performed great and we were very happy with the service, but then in Sept. of last year, the 3G data completely stopped working/was slower than dial-up at the tower by the office. After calls to tech support, several techs claimed that the towers in the area had just been upgraded/updated...I asked: to what, dial-up?, since it wasn't just the tower by the office, it was the majority (and by majority, I mean 70%+ of the time) the 3G data barely worked or was slower than dial-up from the towers in and all around the Caldwell, ID area. Dropped calls were also a often occurrence.
When the Airvana Airave was released, I called in to tech support again, explained the situation and the tech found that we were experiencing upwards of 10% dropped calls, which is much higher than the avg. Also, tech support as never once admitted that it might possibly be the towers/network that's the problem; it's always: your phone must have issues, it mustn't be updated, ect., which I could see, except the same poor network performance was happening on all 3 of our EVOs, as well as all of my friend's EVOs in the areas. Several of them had also gotten the same story/runaround from tech support, too. Anyhow, relations sent us a free Airave, which was very nice of them, and that has made the phones work at the office/billing address, except the CSR in relations said that the coverage was 'very spotty' at that address, which I clearly don't see in your advertised coverage maps. With the Airave, 3G actually works and the calls are better, except the only reason for this is because it uses our ISP/internet to do so. The tower's 3G is still incredibly slow and much slower than advertised nearly a year later. I'm not at the office very often myself, so I can't provide you with speed test recent results, but I would suspect them to be in the 100-200k range.
Next, lets talk about the horrible service at the house. Home address is:
The service here (mainly data/3G speeds) haven't been any better than at the billing address; the sprint.com coverage maps also say that there is perfect or nearly perfect service here.
Surprise, surprise, it's also the tower that doesn't work in this case! By the way, there is an app called Antennas in the Android Market that locates which tower the phone is currently connected to, then plots it on a map - in case you were wondering.
I've called tech support and gotten the same story about how it must be the phone, not the tower...of course. Yes, my (previous) phone was rooted, but fully updated with the latest radios, PRI, NV and PRL), but other's EVOs on the plan are not rooted (but still fully updated) and they receive the exact same type of degraded service, therefore, it makes no difference to be rooted or not, even though the techs insist that it does. Finally, I gave up trying to communicate with tech support; retentions wouldn't send another Airave out for the house, either. The 3G data speeds have been hovering around 75 - 100kbps (1/6th of your lowest advertised 3G data speed, which is 600k) for almost a year - sometimes they reach upwards of 300kbps in the early hours of the mornings. For instants, one day I installed the latest Google Maps update which was about 5.75MBs; it took 28 minutes to download while I was out and about, but still in the radius/connected to the tower by my house...that's about 190kbps and probably a slightly more accurate speed test than using the Speed Test app since it was a larger file download.
Anyhow, I was in a 50MPH t-bone motorcycle wreck last week when a driver crossed the road directly in front of me when I was 10 feet from the intersection. In the wreck, my EVO was completely ruined and I was forced to get a new one. I just got home with a brand-new, fully updated, not even rootable (yet) EVO (I've been in recovery, without a phone, and haven't been home for 8 days) and guess what...the 3G data speeds have dropped even lower at the tower by my house since I was home last. Now, I can't provide a screen shot of the latest speed test results (because you have to be rooted for screen shot apps to work), but the results aren't good. The highest 3G data speed result is 23kbps, with the lowest being 4kbps; upload is slightly higher (typically is/has been) with 89kbps high and 37kbps low - that's out of 10 tests over 5 hours (every 30 minutes). Those speeds are completely unacceptable and less than half the speed of dial-up. Sprint's advertised 3G speeds are 600 to 1400...I'm getting 25.
And this continues, since its not just the towers by my house or the billing address, its about half of them, if not more. Like I said, I have several friends with EVOs who live in ; some of the EVOs are rooted, some are update, some aren't, ect. They're all experiencing the same lackluster service, even though they're in 'good' coverage - ALL depending on what tower their phone is currently connected too!
I finally stopped in to some of the local Sprint stores the other day and asked the employees there: What's up with the horrible 3G speeds? The guy at one store lied to me and showed me how he was getting perfect 1800kbps 3G speeds...of course the store had an Airave hooked up in the back, which the phone was connected to (when connected to an Airave, phones make beeps when initiating calls). The other 2 stores smugly agreed with me about how the speeds are super slow, even on their phones. On a side note, I really wonder how the hell you've been selling phones, except I know its most likely because 90+% of the customers don't know that its the crappy 3G speeds that make their email take forever to load, for Facebook to display a photo, ect.. One store did tell me that all they knew was that all of the towers from Portland, OR to SLC, UT were being updated and the ones here should have been fixed months ago.
Now, I know I'm not the only person experiencing these problems while also paying monthly for Sprint's completely and utterly unusable 3G data speeds, here, or in other parts of the nation. I know I'm not the first to email Dan's office about this problem with these same types of problems, too. I know what the replies from Dan's office have been about these types of network problems to other's. I don't expect a canned response. I don't except or want to get the runaround about the problems. I don't want to hear about how they'll be fixed by the 1st of some month in the near future, since that promise have always been broken when given to others. And I don't want a new phone because this one is the reason while I'm experiencing poor network performance.
What I expect is:
- A network/tower tech in my area to call and talk directly to me - I do do computer and tech work for a living and have read hours of information on forums and the internet; I know what I've been experiencing and I know what I'm talking about.
- Monthly discounts on all (3) lines until I receive your advertised 3G data speeds and service the majority of the time, not just when the phone is connected to an Airave our about 1 out of 7 towers.
In the end, I'm just your customer, asking for your advertised speeds and coverage, with no lies, runarounds or bull****. I'm not mad, just disappointed at how nothing has been resolved in almost a year. This is not how a business should be run.
Regards,

Man you sure do whine a lot. First about your bike accident, which I'm more than willing to bet was your fault and now about this.

Evo4eva said:
Man you sure do whine a lot. First about your bike accident, which I'm more than willing to bet was your fault and now about this.
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Not my fault; couldn't have been my fault, so STFU.
You try living with 3G speeds half the speed of dial up, in fact, cancel your home internet and sign up for Netzero's dialup because I'm sure it'll save you a few bucks a month; I hear they even have a free dial-up optimizer that gets you an extra kbps or two.

Hrshycro said:
Not my fault; couldn't have been my fault, so STFU.
You try living with 3G speeds half the speed of dial up, in fact, cancel your home internet and sign up for Netzero's dialup because I'm sure it'll save you a few bucks a month; I hear they even have a free dial-up optimizer that gets you an extra kbps or two.
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just ignore the troll dude he is a n00b hope they give you a response will watch for one from you to see what they say and sorry about the wreak man!

I'm actually curious as to what the response will be.
Sent from my Nexus S 4G using XDA Premium App

Evo4eva said:
Man you sure do whine a lot. First about your bike accident, which I'm more than willing to bet was your fault and now about this.
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Wow. Lol. That's all the input you have to give back?
Anyway, I'd like to see what the response is also. I had problems for about 2 months and after about 20-30 phone calls they came out and fixed the towers and haven't had any problems anymore. Hope it works out for you!
Sent from the Evo using XDA Premium

Evo4eva said:
Man you sure do whine a lot. First about your bike accident, which I'm more than willing to bet was your fault and now about this.
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Troll of the day
Sent from my PC36100 using XDA Premium App

Hope you get a quick response. Please update us

Evo4eva said:
Man you sure do whine a lot. First about your bike accident, which I'm more than willing to bet was your fault and now about this.
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Sent from my PC36100 using XDA App
I hope your stay at xda is a short one.

Evo4eva said:
Man you sure do whine a lot. First about your bike accident, which I'm more than willing to bet was your fault and now about this.
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SMH!!
Sent from my PC36100 using XDA Premium App

Color me unimpressed with 3G speeds, too. Though this is my first 3G capable phone, so I don't really have anything to compare it to.

dsf3g said:
Color me unimpressed with 3G speeds, too. Though this is my first 3G capable phone, so I don't really have anything to compare it to.
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i am shocked that its your first must have really liked the old one lol

ckoadiyn said:
i am shocked that its your first must have really liked the old one lol
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My old phone was a Chinese copy of an HTC Touch 3G... but without the 3G. It was a fairly decent phone as far as Windows Mobile 6.1 phones go. I still use it at the gym as an MP3 player with a set of Sennheiser MM100 bluetooth stereo headphones because its A2DP music quality is far superior to my Evo. Before that I only had flip phones. I was on T-Mobile then.
The Evo, of course, outshines the old phone in every other way. It's a bonafide, pocket-sized Android tablet.

I too, want to know what the response will be. Please update this thread when you receive a response.

my 3g speeds have sucked every from Sacremento in the north, san diego in the south, tucson in the east, and all along the western coast from San Diego to Monterrey.
WHere did I get a good speed? Anytime I roam on the verizon network, and anytime I am in Mexico......Yes, it works great in Tijuana, Rosarito, Ensenada...
This latest update seems like it helped fix my speed though. Its still not the best, but hey I last checked in Tucson (yuck) and will check several locations between here an Los Angeles as I drive towards home!

Ahh, I miss Ensanada....
Great town to party in.

Hrshycro said:
Not my fault; couldn't have been my fault, so STFU.
You try living with 3G speeds half the speed of dial up, in fact, cancel your home internet and sign up for Netzero's dialup because I'm sure it'll save you a few bucks a month; I hear they even have a free dial-up optimizer that gets you an extra kbps or two.
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Lmfao
Sent from my PC36100 using XDA App

I'll keep y'all posted on any replies from Sprint!

As soon as you used the word "bull****", you invalidated the entire email.

IMHO, you will probably get a canned response with no followup. The wording and flow of your message was more akin to what a kid would send in. But good luck, I hope you do get a real response, along with some satisfaction.

Related

Any Wisconsin Sprint Evo users (mainly Brookfield etc)

Reposted on AC also,trying to get as many peoples input as possible!
Going to start of by saying this isnt a slam against Sprint. I was happy as hell to go back to them after having ATT with my iPhone. This post is to get a general feel for the speeds people are experiencing.
Sum it up as short as I can, I wanted to watch the Seahawks playoff game tonight, so I fired up the ole Slingplayer. To my disappointment, it looked like complete crap and was literally freezing up. So I decided to run a speedtest to see what kind of up/down speeds I was getting.
This is where it gets crappy. I had a friend with a DroidX on Verizon,and another friend with the Samsung Galaxy phone from AT&T next to me, and asked them to run a test also. Speeds were as follows
Verizon- 2.1mb down 950 up
AT&T- 2.3mb down 650 up
Sprint - 393kbps 655kbps up
Uh...yeah. So I ran it again,186kbps down 397 up...WTH
I know Sprint isnt exactly the best carrier and all (and yes I do still love em for the prices) but is the network THAT crappy?
Alittle info about my phone is this:
Android 2.2
2.15.00.11.19 Baseband
2.6.32.15 netarchy-toastmod 4.1.9.1 cfs
3.70.651.1 Build #
Azrael X 3.0
PRI 1.90.003
PRL 60674
I have tried to update my radios with the combo pack at first, but the radio itself stalled at Formatting Cache, so i tried to use them seperately, and once again, stalled at formatting. Everytime I try to update my radio (to actually have it run the full course), it stalls at the formatting part after the self reboot. I thought I would give it time, but 10min of sitting on that screen and nothing, I manually reboot and manually format cache thru recovery. I also updated my profiles each time I try to reinstall the radios.
Am I missing something here or doing something wrong? I know about tower signals and all, but since the area I live and work will NOT be getting 4G anytime soon (as its outside Milwaukee and 4G will not reach that far when and IF Milwaukee gets it), I would at least expect my 3G service to be better than that!
Don't feel so bad. I live in Milwaukee and...
About a year and half ago I could consistently hit 2 mbps on my Touch Pro / Diamond. Then a few months later I was down to about 1500 kbps, which was more then fine. About 6 months ago me and a friend (different plans etc) both started experiencing close to 400 kbps. On our TP2's. It has gotten much worse. I have an EvO, he has a TP2 still so it is not phone related. There are days I can't get above 47 kbps. Most of the time I seem to hover around 87-187 kbps. I have literally waited 2 minutes for webpages to load. And this has been going on for about the past 2 months. Numerous calls and troubleshooting has lead me to believe sprints network is just way to overloaded. I am about to leave Sprint and grab some t mobile and HSPDA+ love. I give till March 31st, only because someone I know claims Sprint 4G may become active here. Apparently there is already a network in place and it is a licensing issue. I doubt it is true, but that is how long I give sprint to get their network together.
Regrettably T Mobile isnt an option for me since I live out in the Falls. I have a store about a 5 min walk from me and the sales reps told me not to even bother about a year or so ago lol.
Even walking thru malls when those sales people approach me, all I say is I live in Meno Falls, and they stop the sales pitch lol
The formatting cache screen is normal, it should do that. It doesn't mean it froze. Just click reboot and you're good to go.
To the OP, your speeds are indicative of 3g (or less) speeds. Was the phone in 4g mode when you ran the test?
Sadly, sprint and verizon 4g technology is not compatible, otherwise swapping out to a verizon prl might be the trick.
Come to think of it, there was another thread here regarding using verizon's 3g even in areas where sprint does have coverage. Did you try that?
Around the oshkosh appleton area I get 300-1000 kbs down and around 700-800 up.
So wait. How can I piggyback off Verizon with a Sprint phone?? I know both are CDMA but thought theres a big difference between chipsets etc.
Oddly enough too I used to able to use my IPad sling player at work also, thought somewhat choppy at times,but it's NEVER been as bad as it's been the past week or so. I did read somewhere that people are having issues with the new radios so I wonder if that could be the culprit and if flashing to a previous radio would clear things up. Then again I think the 3.70 update requires the new radios to function properly though I could be wrong
Anyway back to crying over my non functioning sling players on iPad and Evo due to lack of any decent reliable bandwidth lol
It's not your radio. I've been running the same radio since the 3.29 update. I'm on the 3.70 build now but, the radio hasn't been updated. I used to get close to 1st meg down here in louisville but since christmas it's lucky to get 150 k.
Sent from my PC36100 using XDA App
gpz1100 said:
To the OP, your speeds are indicative of 3g (or less) speeds. Was the phone in 4g mode when you ran the test?
Sadly, sprint and verizon 4g technology is not compatible, otherwise swapping out to a verizon prl might be the trick.
Come to think of it, there was another thread here regarding using verizon's 3g even in areas where sprint does have coverage. Did you try that?
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Hey, we aren't talking of 4G. And no, his speeds are less then 3G. And the issue with Verizons PRL is if more then half or like 500MB is roaming data, then Sprint likes to terminate you.
xcellerate said:
Around the oshkosh appleton area I get 300-1000 kbs down and around 700-800 up.
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Nice. What Radio/Rom? Not that it makes a diff.
Tower1972 said:
So wait. How can I piggyback off Verizon with a Sprint phone?? I know both are CDMA but thought theres a big difference between chipsets etc.
Oddly enough too I used to able to use my IPad sling player at work also, thought somewhat choppy at times,but it's NEVER been as bad as it's been the past week or so. I did read somewhere that people are having issues with the new radios so I wonder if that could be the culprit and if flashing to a previous radio would clear things up. Then again I think the 3.70 update requires the new radios to function properly though I could be wrong
Anyway back to crying over my non functioning sling players on iPad and Evo due to lack of any decent reliable bandwidth lol
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Not your radio. Several phones in my area do this.
baknblack said:
It's not your radio. I've been running the same radio since the 3.29 update. I'm on the 3.70 build now but, the radio hasn't been updated. I used to get close to 1st meg down here in louisville but since christmas it's lucky to get 150 k.
Sent from my PC36100 using XDA App
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You and me, in the same boat.
Milwaukee Area
I was recently up in the Milwaukee area over the holidays and the 3G was actually pretty solid at about 1 meg.
In KC, I am lucky to get 256 kb on any given day. Wisconsin doesn't have the 4G network yet - but honestly 4G is over rated (Great speeds if you are outside standing next to the tower and don't mind being tethered to an power outlet)
It is easy to forget that Sprint and other cell phone providers Internet access is still cell phone technology in a world of cable modems and DSL... That the speeds are comparible but there is cell phone "lag" due to the wireless transmissions. And that lag definately will be a factor in gaming and streaming video where packets have to be on time.
weidnerj said:
In KC, I am lucky to get 256 kb on any given day. Wisconsin doesn't have the 4G network yet - but honestly 4G is over rated (Great speeds if you are outside standing next to the tower and don't mind being tethered to an power outlet)
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I think that's more of a Wi-Max issue than Sprint. LTE doesn't have that problem because they operate at a higher frequency. I believe Sprint and Clear are going to switch to LTE and that might actually be the reason for the delay in some areas. I read an article yesterday about Clear having an LTE network running in Phoenix right now with speeds touching 90 megabits. Google it.
As for my speeds in Brookfield the best I got today was 787 down and 621 up. That's been normal for me.
MordyT said:
Hey, we aren't talking of 4G. And no, his speeds are less then 3G. And the issue with Verizons PRL is if more then half or like 500MB is roaming data, then Sprint likes to terminate you.
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Indeed. Bottom end of 3g. Fwiw, this little tweak might help
##3282# from the phone menu
advanced
look at the bottom, http pd proxy port and proxy address
I changed mint to
port:0
proxy: 0.0.0.0
I was having issues with shoutcast streaming in winamp and other programs. This change bypasses the proxy, but may also help in the op's case.
DOh! Forgot about that... It's right there in sprint's terms and [email protected]# So really, such use is suitable when traveling, where bulk of the data usage is in a sprint market. But where less than majority (49%?) is while roaming. Of course the 49% is my interpretation. They don't really define what majority means.
http://shop.sprint.com/en/legal/legal_terms_privacy_popup.shtml
Off-network Roaming: The primary use of your Device must be for domestic purposes within the Sprint-owned network. Domestic means use in the 50 United States and U.S. Territories (except Guam). Sprint reserves the right, without notice, to deny, terminate, modify, disconnect or suspend service if off-network usage in a month exceeds: (1) voice: 800 min. or a majority of minutes; or (2) data: 300 megabytes or a majority of kilobytes. The display on your device may not always be on and will not indicate whether you will incur roaming charges. You can monitor usage online through My Account. Roaming is not available with single-band phones, or to customers who reside or whose primary use is outside an area covered by the Nationwide Sprint Network. Sprint may limit or terminate service if you move outside of the Sprint owned-network.
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It pays to complain about poor 3g data speeds.

Been having horrable data speeds on 3g the past 3-4 months. And ive been calling and complaining everytime i have problems and making note of when i called sprint and what was done to the account. I have tried everything they asked including going to the store and getting a refurbed evo. But at the store when i got the refub i dled speedtest and got the same results...so i told them to keep it and give me my original phone back.
Point of this post is to DEFINATLY call and complain...dont let it go and look it over. Take notes on what they said and did to your account and spit it back at them the next time you call. They wanna charge me an etf for something that is not my fault since i want to cancel. I wont accept that...this is there problem...i shouldnt pay for full service if i aint getting it or be punished for cancelling when it is a problem on there end. Here is notes from todays convo with them as an example for others that should do the same. It may be the only way for them to fix there service or the only way they look at you and be like...hes to much of a pain in the ass to keep him so let him go. I will continue to call and complain until it is hopefully fixed or worst case they cancell my contract...todays notes.
Feb 15 spoke to 3 sprint reps and 1 supervisor in the cancellation dept..had my bill adusted to 101.09 dollars for poor service the past 3-4 months. So far total credits issued for poor data the past 4 months is $16 for invisable screen protecter..$20 for data booster at home...$30 for a credit issued for january for poor data speeds and $36 today for february's bill of poor data speeds. Total of $102.00
I've also noticed slower speeds for some time now, along with my home comcast internet. too many people online these days? (my internet used to be blaazzzing fast for 9 years!)
This has happened to me since November. I got my evo on launch day, and was getting great speeds, about 1500kbps down consistently. One day in November, my 3g crapped out. Since then, sprint has given me 6 phones, 3 refurbs and 3 brand new ones. All have the same problem. This leads me to believe its a network problem, I mean how could 7 phones have the same exact problem. But, my friend has an evo, and side by side his is normal, while I get less than 70kbps. And the evo's in the sprint store are fine as well, along with all the other phone models.
I have spent HOURS and HOURS on the phone trying to get this taken care of. I'm not trying to get anything from sprint, I just want my 3g to work. I love the evo, and I love sprint's coverage in my area.
They have given me 6 phones, and I haven't paid my bill in 3 months, since they keep giving me credits since they cant figure out the problem. I really could care less, I just want my 3g to work correctly.
So no, it really DOESN'T pay to complain. I have spent hours of my life complaining about this, and have gotten nowhere.
Same thing here. My 3G data speeds crapped out last November also. Sprint has no idea what the problem could be. I think everybody who is experiencing slower than normal data should raise serious hell with Sprint every single day. This is NOT a coincidence. I suspect something fishy is going on and I'm not going to pay these premium unlimited data fees for terrible 3G data speeds! I'm going to demand Sprint to credit my account 50% every month until they turn 3G back on like it used to be. If not I want out of my contract. Either way I can easily sell my two EVO's on Craigslist to cover the etf's.
I can't watch Sprint TV, YouTube, or stream any online video content. Web browsing is VERY slow. My data speeds have gone from 1.6mbps to .30kbps since last November and now I never get speed results faster than .76kbps on a good day. It seems like Sprint flipped a switch one day out of the blue and data speeds went to **** ever since.
tx_dbs_tx said:
Same thing here. My 3G data speeds crapped out last November also. Sprint has no idea what the problem could be. I think everybody who is experiencing slower than normal data should raise serious hell with Sprint every single day. This is NOT a coincidence. I suspect something fishy is going on and I'm not going to pay these premium unlimited data fees for terrible 3G data speeds! I'm going to demand Sprint to credit my account 50% every month until they turn 3G back on like it used to be. If not I want out of my contract. Either way I can easily sell my two EVO's on Craigslist to cover the etf's.
I can't watch Sprint TV, YouTube, or stream any online video content. Web browsing is VERY slow. My data speeds have gone from 1.6mbps to .30kbps since last November and now I never get speed results faster than .76kbps on a good day. It seems like Sprint flipped a switch one day out of the blue and data speeds went to **** ever since.
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What happened was more people got on the data network and Sprint hasn't invested in capacity like Verizon, T-Mobile and AT&T has to support more 3G data traffic.
What's the best internetz speed tester?
Sent from my PC36100 using XDA App
Search tbe market for speed test
Sent from my RLS5 Sprint HTC Evo
Have you tried this?
Avalaunchmods said:
PLEASE READ L-E-T-T-E-R FOR L-E-T-T-E-R, W-O-R-D FOR W-O-R-D.
As we all know, HTC and Sprint borked downloads for apps like Rhapsody, Mog, Thumbplay.
I recently ran across the subject and i found a fix. It is very simple.
1. Get your MSL, There are many ways, call Sprint, Download the app MSL Reader from the market, CDMA workshop
2. After you have your MSL go to your phone and type ##3282#
3. Click Edit Mode
4. Click Advanced
5. Scroll down to HTTP PD Proxy Port & HTTP PD Proxy Address
6. Change HTTP PD Proxy Port to 0 (zero)
7. Change HTTP PD Proxy Address to 0.0.0.0
8. Go enjoy Downloads and a .20-.60 mbps increase in 3G speeds!
-All credit to original finder of this fix, i am just passing it along and found the speed increase. Also when you flash a new rom it will back to old settings so remember to re-apply and it wont make you more vulnerable to anything.
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Sent from my RLS5 Sprint HTC Evo
The Proxy changes do indeed help. Be sure to give them a try. That being said. my 3G and 4G data speeds are roughly half of what they were four months ago (Baltimore market). The only thing that has not changed is my RSSI or signal strength which comes in at -62.00 dBm every day, all day. The Rx signal to noise ratio has been reading "Not ready" for the past couple of months. What happened to it? How do I calculate CINR without this part of the equation?
I've complained numerous times about my poor signal coverage and pour 3g and ay first they gave me a airvana airave unit which really doesn't work to well with the evo..... but at least they did something....
I have an Airwave on the way. Sprint has also credited a month's bill yet again. Let's hope Sprint/Clear can get their collective acts together soon.
Sent from my PC36100 using XDA App
For slow 3G speed, an Airvana is not the answer for the simple fact that it hooks into your existing broadband connection.. you could just get a WiFi router.
That's what I told them. They said it was an "Airwave 2.0" and acts like a repeater of the 3G signal. Either way, it is of no cost to me. It does show a willingness of Sprint to work with me, even if the proposed solution is no solution.
Sent from my PC36100 using XDA App
It's obvious the more people who start using smartphones will start to slow down the service, but its the same with Comcast internet as much as I hate it. The companies all get u with the little filler words "up to". The speeds are not and never will be garunteed, at least not in the near future. Let's just hope these clowns actually give us TRUE 4g speeds in the next few years(70-100Mbps) as the technology grows.
Not 100% true. My company says up to as well, but its only allowed to be 5-10 percent off that speed, otherwise they send someone out.
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aimbdd said:
Not 100% true. My company says up to as well, but its only allowed to be 5-10 percent off that speed, otherwise they send someone out.
Sent from my PC36100 using XDA App
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I mean there is wiggle room. But when a company says 20Mbps and u only get 13, u r within that range u are talking about. I know Comcast, if u pay for 20mbps service, u can be getting 12 and they can do nothing about it on their end. It's because some units share a single.signal, same with cell towers, the more people using , the slower it'll be. And grandma and grandpa are starting to get smartphones, so it'll keep getting slower unless sprint stays on top of their game.
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heygrl said:
For slow 3G speed, an Airvana is not the answer for the simple fact that it hooks into your existing broadband connection.. you could just get a WiFi router.
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Click to collapse
Yeah pretty much if you have a WiFi capable device.
I've gone from amazing 3G reception to constant dropouts and I work downtown Chicago across from the Sears Tower...I have no idea what has happened but being connected to 3G is hit or miss.
They also sent me an airave, which did indeed help in my home. But that does nothing outside of my home. Also, if the 3g works with the airave, that should mean that there is no problem with the 3g radio, so its not a hardware problem, but a network problem.
It's obvious the more people who start using smartphones will start to slow down the service
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Click to collapse
I dont think this is the problem. As I stated earlier, two of my friends have evo's, and side by side, their two get normal speeds, while mine gets crap. Also, in the sprint store, I tested their display evo, just fine, and a few other random phones, all were fine.
Tuffgong4 said:
I've gone from amazing 3G reception to constant dropouts and I work downtown Chicago across from the Sears Tower...I have no idea what has happened but being connected to 3G is hit or miss.
Click to expand...
Click to collapse
I live in the north subs and my parents are downtown Lake n Deerborn, and my parents phones have been crap lately too. Maybe sprint is over emphasizing the 4G downtown(much faster there then where I'm at) and could be messing w 3G speeds. Probably not the exact case but I can see sprint concentrating highly on 4G where it is abundant and short changing 3G a little bit.
I'm no pro so don't take my theory to heart, just thoughts.
Sent from my PC36100 using XDA App

Afraid to stay with Sprint and get the EVO 3D.

Wow i really do want this phone badly. But i'm just so afraid of sprints 3g coverage. I can barely watch a you tube video now. Anything that involves data sucks. What good is a phone if the coverage is horrable. Plus now they are really going to get hammered with to many people on the network for them to handle. Anyone else afraid of this?
I feel the same way. I live in phoenix and their 3g here (at least around my job and home) sucks balls. My friends edge tmobile phone gets better speeds.
No cause my sprints coverage has been great
Sent from my PC36100 using XDA App
Sprint in Sacramento is kick-ass. I'm not worried.
drmacinyasha said:
Sprint in Sacramento is kick-ass. I'm not worried.
Click to expand...
Click to collapse
+1 for sactown always have full bars
I posted this in another thread but it applies here too. I get crappy 3G in my area and no 4G. They are so focused on bringing 3D phones but we can't even upload/stream regular vids to YouTube with their ****ty network. Why not roll out 4G in more cities and beef it up first? T-mobile is turning up the heat with 40mb in a few cities. This proves that sprint could turn it up as well if they wanted to.
http://www.androidcentral.com/t-mob...mpaign=Feed:+androidcentral+(Android+Central)
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I do wish that the new Evo did have the LTE radio, as rumored, but I get 5Mbps in my apartment on 4G, so I'm not going to complain too much. And I have no issues with my 3G in this area, either.
The thing of it is guys, is what are our options? AT&T-Mobile or Verizon. Both with data caps, sub-par customer service(at least from my experience with the GF's iphone) and high rates. There's really no other choice.
That being said, sprint absolutely needs to step up their network. My evo will never connect to 4G. i can be sitting in downtown Dallas, TX, right in the middle of the alleged 4G coverage area and never connect. Its worthless.
I've never had an issue with 3G. Wimax is another thing. It's mostly good but I hardly use it for anything. I'm almost always in Wifi when I want to download a big file anyway. Pretty sure they are going to eventually add LTE support to their towers since Wimax is ok for cheaply blanketing an area in Wifi-like coverage but isn't so great in big buildings and they are dependent on Clearwire's oversubscribed network.
For all the talk of "why are they worrying about 3D phones and stuff like that", they need to stay up on the flashy new handsets because that is what gets them subscribers. This is their chance to really make or break their company with the playing field narrowing soon. AT&T proved with the iPhone that folks will put up with all kinds of crap for a must-have handset so they need to keep putting out exclusives that stand out in the market in order to stay attractive to customers.
Moving to another company would cost me a lot more per month and add a data cap so I am not going anywhere soon. I used to have T-Mobile to fall back on if Sprint ever pissed me off but with them being bought up, it's time to double down on Sprint.
Since when does VZW have a data cap? And I dont mean some data cap that "may" come at some point down the road. At this point the data is still unlimited.
I live in KC, which is basically saying the Sprint HQ (overland park is a division of KC) and the service here could def be better. 3g is no too bad, unless you go to Overland Park. Which is funny, because your IN the campus, and service blows. 4g... you pretty much have to be downtown to really make it "better" than 3g. I too find it odd that t-mo can ramp up 3g speeds to topple our 4g. Co worker has tmo and he dominates me in d/l speed. Somehow for him that equates to his mytouch slide 4g being better than my evo, but then again he does have a wicked self idolize-ing issue.
SilverStone641 said:
The thing of it is guys, is what are our options? AT&T-Mobile or Verizon. Both with data caps, sub-par customer service(at least from my experience with the GF's iphone) and high rates. There's really no other choice.
That being said, sprint absolutely needs to step up their network. My evo will never connect to 4G. i can be sitting in downtown Dallas, TX, right in the middle of the alleged 4G coverage area and never connect. Its worthless.
Click to expand...
Click to collapse
what part of downtown? i can sit over by the opera house and get 4g.
Ok guys, relax. It's one of two things if you are getting slow 3g speeds.
First, Sprint is actually growing again. In some areas it's growing so much that the existing network is at capacity. It's being addressed.
Or, it's a bug with some phones on 3.70 or 3.70 based ROMs. It's being addressed in the next update (not sure if it's going to be gingerbread or not)
clamknuckle said:
Ok guys, relax. It's one of two things if you are getting slow 3g speeds.
First, Sprint is actually growing again. In some areas it's growing so much that the existing network is at capacity. It's being addressed.
Or, it's a bug with some phones on 3.70 or 3.70 based ROMs. It's being addressed in the next update (not sure if it's going to be gingerbread or not)
Click to expand...
Click to collapse
Not disagreeing at all with your points, but the max capacity is what the op is saying he's/she's afraid of. I've seen extremely slow coverage expansion of 4g in KC, while other carries have been going hard at it. It's doubtful they are expanding 3g much anymore since 4g is the "new baby." I like Sprint don't get me wrong, but if the op is more concerned with coverage, and the fact that we face $10 a month for 4g coverage, he may very well be better off with another carrier.
You all act like Sprint could revamp their entire network overnight if they wanted. I know for fact they are working on it, and I see signs of improvement all the time. I can get 2Mb downloads now on 3g in several locations in my city where 2-3 months ago I was lucky to get 200k. Maybe they could make people happier faster in the short term by taking shortcuts, but it looks like they're doing it right. So have patience or gtfo.
http://newsroom.sprint.com/press_kits.cfm?presskit_id=19
xviiivx said:
You all act like Sprint could revamp their entire network overnight if they wanted. I know for fact they are working on it, and I see signs of improvement all the time. I can get 2Mb downloads now on 3g in several locations in my city where 2-3 months ago I was lucky to get 200k. Maybe they could make people happier faster in the short term by taking shortcuts, but it looks like they're doing it right. So have patience or gtfo.
http://newsroom.sprint.com/press_kits.cfm?presskit_id=19
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Click to collapse
Well if it's ok in your city then that should be ok for everyone worldwide then. Try growing up before posting please.
brownhornet said:
Since when does VZW have a data cap? And I dont mean some data cap that "may" come at some point down the road. At this point the data is still unlimited.
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lol there unlimited, but we can and have canceled customers for using more then 5 gb a month without a tethering plan unlimited?
aimbdd said:
lol there unlimited, but we can and have canceled customers for using more then 5 gb a month without a tethering plan unlimited?
Click to expand...
Click to collapse
Supposedly Sprint also has a "cap." Never seen it myself, but that "rumor" has gone around a bit.
I feel the exact same way. My 3g is terrible, I get anywhere from 200-700 MAX DOWN and about 400 UP. No 4g at all. :/
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jlechner said:
Well if it's ok in your city then that should be ok for everyone worldwide then. Try growing up before posting please.
Click to expand...
Click to collapse
Try growing up?? WTF??? Did you not click on the link to see that I was trying to provide some hope for people that are not in a good data area?
I did not even say it was ok in my city... I said there are signs of improvement and there are places that are great. I was just trying to help people out who think the network sux everywhere and Sprint is not doing anything about it anywhere... because that is wrong. They are working on it diligently.
Perhaps my "have patience or gtfo" comment was a little rude, but that sums up the situation here. The network sux. It's getting better. If you can't wait for the improvements, complaining on xda is not going to do anything for you.

Its impossible to deal with account services for an airave...

I called 1888-211-4227 requesting an airave in order to fix a coverage issue I've been having for the past 3 months.
It started out small but today it got on my nerve, the problem is that all 4 phones would show full 3g signal but when I tried to place a call and send text messages I got a network failure.
Today I was expecting a friend who drove 80miles to bring me a textbook my son needed for college and he told me he would call me when he was at the security gate of my neighborhood.
Security told him to leave because they couldn't reach ANY of my phones and after 2 hours he was able to reach me.
It pisses me off because when I called account services, I got to talk to 5 people who sounded like they knew what they were doing but it turns out they were idiots.
All of them transferred me to the same department over and over until their network failed and the call was dropped.
I got pissed and sent them an email demanding an airave and service for the damn premium data ad on I pay for with 100kbps 3g service.
sorry if I sound like a douche but damn it pisses me off that everyone says they improved customer service when its still the same idiots on the phone.
/end rant
The airrave doesnt always pull your calls when someone tries to reach you .. my ex called me like 5 times in a row and on the 6th it finally rang... better than 2hours but ya never know..
sent from my supersonic evo .:CM7:.
Yea, I will be completely honest, I got an airave, and it was WAY more trouble than it was worth. It kept HOGGING by bandwidth, and I have a 20mb connection, it would slow all computers down to 5kb/s. It would randomly go off and on, texts would come in late (i would get no texts for hours, then i would get 50 all at once). And it messes with the gps on the phones, so its impossible to use Google Maps to map out a route.
damn, I really don't know what sprints deal is, I live in a very populated area where AT&T and Tmo have 4g and 3g without issues, somehow sprints been sucking and they haven't bothered to fix it.
I have full bars of 3g on all of my phones and I can see some cell sites from the roof of my home...I think the 3g tower is close to a 1x tower and the evo keeps connecting to both or something so it cant make up its mind of which tower to use. I'm stumped.
gab2012 said:
damn, I really don't know what sprints deal is, I live in a very populated area where AT&T and Tmo have 4g and 3g without issues, somehow sprints been sucking and they haven't bothered to fix it.
I have full bars of 3g on all of my phones and I can see some cell sites from the roof of my home...I think the 3g tower is close to a 1x tower and the evo keeps connecting to both or something so it cant make up its mind of which tower to use. I'm stumped.
Click to expand...
Click to collapse
I wouldn't say that sprint hasn't bothered to fix it. Trust me they are in the process of doing major tower upgrades, and improving their spectrum. We will see at least a 70% improvement of coverage.
Source: I'm a sprint employee
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Got any proof to back that up? Pics? Leaked Memos? etc.
AT&T is going to buy Verizon.
Source: I'm an AT&T Employee.
MTsol said:
I wouldn't say that sprint hasn't bothered to fix it. Trust me they are in the process of doing major tower upgrades, and improving their spectrum. We will see at least a 70% improvement of coverage.
Source: I'm a sprint employee
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
all well and good, but my data speeds and network connections have been getting worse and worse and worse for several months.
unlike these other people, i won't wait any more. i've decided to pay my ETF and go back to TMo.
This entire 'we are fixing towers, sorry about that' thing has been going on consistently during my entire 1.5 year tenure. i'm done with it. when i'm standing in the middle of Manhattan and am getting 0.15mb/s down, i wonder why i am even paying my bill.
github said:
Got any proof to back that up? Pics? Leaked Memos? etc.
AT&T is going to buy Verizon.
Source: I'm an AT&T Employee.
Click to expand...
Click to collapse
This article doesn't go into too much detail but wait till tomorrow when I can pull up the page at work.
newsroom.sprint.com/press_kits.cfm?presskit_id=19
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That's not a source. lol. Sprint employees say lots of things. doesn't mean they are telling the truth or have any idea what is truely going on. They just believe all the lies they read in their emails that they are required to read and believe. Sadly you're on that believes them. lmao. So what about wimax? so tell us, are they going to fix wimax too? lol. The second they signed the deal with LTE, THEY COMPLETELY stopped upgrading towers in my city. lol. AT&T's network is much faster than Sprint. Verizon's 4g is much better than Sprints. lol.
Sure Sprint will upgrade just a little, but only to shut us up long enough to sign a new contract. lol
MTsol said:
This article doesn't go into too much detail but wait till tomorrow when I can pull up the page at work.
newsroom.sprint.com/press_kits.cfm?presskit_id=19
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
omg. lmao. yeah, he's reading his company emails. LMAO!!!!! I can't say who I work for but I see the same emails. then I talk to the ACTUAL employees that work on the towers and they do less than 2 hours of work a week. They actually told me they know about towers that haven't worked right in a year and won't go out their and fix it. lol oh well.
runcool said:
That's not a source. lol. Sprint employees say lots of things. doesn't mean they are telling the truth or have any idea what is truely going on. They just believe all the lies they read in their emails that they are required to read and believe. Sadly you're on that believes them. lmao. So what about wimax? so tell us, are they going to fix wimax too? lol. The second they signed the deal with LTE, THEY COMPLETELY stopped upgrading towers in my city. lol. AT&T's network is much faster than Sprint. Verizon's 4g is much better than Sprints. lol.
Sure Sprint will upgrade just a little, but only to shut us up long enough to sign a new contract. lol
Click to expand...
Click to collapse
Of course it isn't because the real information is available on our employee intranet. 4G, 3g, and cdma networks are all getting capacity and spectrum increases.
You're the one that doesn't know what your talking about. These aren't lies or emails that we AREN'T "required" to read.
As far as Wimax goes, Sprint doesn't exactly know what they are going to do with it. They are either going get rid of it completely and use LTE. OR use both Wimax and LTE.
Unless you have anything to back up your information then I suggest you shut the f**k or take your whining somewhere else.
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runcool said:
omg. lmao. yeah, he's reading his company emails. LMAO!!!!! I can't say who I work for but I see the same emails. then I talk to the ACTUAL employees that work on the towers and they do less than 2 hours of work a week. They actually told me they know about towers that haven't worked right in a year and won't go out their and fix it. lol oh well.
Click to expand...
Click to collapse
What I'm talking about is not company emails you idiot. It is news available on OUR employee website that has information not available to losers like you.
Sent from my PC36100 using XDA Premium App
Someone takes things a little too serious. Welcome to XDA.
Sent from my Nexus S 4G using XDA Premium App
In the spirit of the OP, I'd like to say I'm curious to hear if you get your AIRAVE eventually, and what it takes to actually convince them to send you one.
I live in a valley where the closest Sprint tower is shamefully far away, and services a staggering number of people. Calls rarely drop, quality is fine, and data speeds are okay, but I'm lucky if my cell signal ever surpasses -96dBm. I spend so much time rubbing up against -105dBm that my Evo idles to death in about 10 hours. I compared mine to a brand new stock Evo, and they both fail equally.
So, I tried calling Sprint for an AIRAVE, and while one rep confirmed that I am indeed in a low-coverage area, everyone I spoke to after insisted that nothing's wrong and I should take my phone to the store if I think otherwise. (I'd say with my cell signal, and an average EVDO Ec/Io around -18dB, they'd have to offer me a 100k salary before I'd call my area anything BUT low-coverage.)
On that note, the first rep I spoke to warned me that only the technical support department can comp you an AIRAVE, and technical support warned me that their computers need to indicate a problem before they're allowed to do that. Also, you might want to be ready for a fight if you expect them to waive the monthly fee - I got a few 'no's about that before even being told I couldn't have an AIRAVE.
Anyway, good luck, and let us know how it goes!
runcool said:
omg. lmao. yeah, he's reading his company emails. LMAO!!!!! I can't say who I work for but I see the same emails. then I talk to the ACTUAL employees that work on the towers and they do less than 2 hours of work a week. They actually told me they know about towers that haven't worked right in a year and won't go out their and fix it. lol oh well.
Click to expand...
Click to collapse
Wow, cakewalk job
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bezeek said:
In the spirit of the OP, I'd like to say I'm curious to hear if you get your AIRAVE eventually, and what it takes to actually convince them to send you one.
I live in a valley where the closest Sprint tower is shamefully far away, and services a staggering number of people. Calls rarely drop, quality is fine, and data speeds are okay, but I'm lucky if my cell signal ever surpasses -96dBm. I spend so much time rubbing up against -105dBm that my Evo idles to death in about 10 hours. I compared mine to a brand new stock Evo, and they both fail equally.
So, I tried calling Sprint for an AIRAVE, and while one rep confirmed that I am indeed in a low-coverage area, everyone I spoke to after insisted that nothing's wrong and I should take my phone to the store if I think otherwise. (I'd say with my cell signal, and an average EVDO Ec/Io around -18dB, they'd have to offer me a 100k salary before I'd call my area anything BUT low-coverage.)
On that note, the first rep I spoke to warned me that only the technical support department can comp you an AIRAVE, and technical support warned me that their computers need to indicate a problem before they're allowed to do that. Also, you might want to be ready for a fight if you expect them to waive the monthly fee - I got a few 'no's about that before even being told I couldn't have an AIRAVE.
Anyway, good luck, and let us know how it goes!
Click to expand...
Click to collapse
Thanks for the reply, right now it kinda blows since I had to buy skype credits in order to be able to work...
As the others said about sprint fixing their towers, we are going to be the last place... do you know why? Everywhere around the island everyone has either an iPhone from AT&T or a blackberry curve 8530 from local gsm carriers, and every time someone asks me about my cell provider, they say its crap because of their service. Sprint stores are always empty when I walk past them in the malls. People here don't see sprint as a national carrier, instead they see it as a local cdma provider.
Sprint took forever to actually begin testing WiMax here and it sucks hard, I hope they get it at full power soon when its officially announced. 3g has always sucked, there are like 5 CDMA carriers using the same towers...(Sprint,Virgin,Boost,Open Mobile,Centennial, etc) This is the cause for network overload, also I would love a data cap, maybe thats what people need in order to let others have at least 500kbps download speed.
I was about to switch to tmo...and the day I went to do so the merger wasd announced so I'm kinda stuck with sprint for now.
If you do decide to bail on Sprint, I saw a pretty hot tip in the Evo 3d section earlier that may help you.
Sent from gingerbread-evo-deck
Yeah I saw it, its regarding some increase or something, I'm going to go check out tmo and see how much 4 android phones will cost me a month, if I get a nice comparable deal I will drop sprint.
All I had to do was call customer service, say I can't make a phone call from inside my house and it's been like this since the service started. Three days later I had an air rave, no cost to me. I didn't have to threaten or even get angry. In fact, it was one of the best customer service experiences I've ever had.
Its a chance game, you got a good rep, I got 2 dudes and 2 girls who had no idea what I wanted or an airave was...

anyone seen any network improvements?

All I heard was how sprints network is getting fast and blah blah blah but has anyone seen speeds that are actually faster? Mid Ga doesn't seem any better. I looked at the sight and see upgrades being done but I can't tell at all. Am I crazy or am I getting ransacked
sprint.com/network
Put in your zipcode to see recent and planned local upgrades.
Is that the site you've used?
Sent from my SPH-D700 using XDA App
I've been on sprint for like 15 years... Sprint sucks! All i here is they are getting better, more towers bla bla bla.. I would rather be data throttled than have no signal... I have to June i believe than i jump ship... Sorry I'm not trolling i just felt my blood pressure rise...
Sent from my SPH-D700 using xda premium
troyolson92 said:
I've been on sprint for like 15 years... Sprint sucks! All i here is they are getting better, more towers bla bla bla.. I would rather be data throttled than have no signal... I have to June i believe than i jump ship... Sorry I'm not trolling i just felt my blood pressure rise...
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
Hey man we all have opinions and freedom to do whatever we want ...
austin420 said:
sprint.com/network
Put in your zipcode to see recent and planned local upgrades.
Is that the site you've used?
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Same place. They show upgrades happening but I don't see it. Its frustrating. I have 6 towers near me and get pathetic to OK coverage on base, but off bade its pretty good. Problem is I used to be on Verizon and they are strong in my area. I hate to switch back but I been w spring almost 2 years now, my wife has been w them 7 years. I am pretty close to cancelling this and moving on. I really like sprints line of phones but w 3 lines, I feel I can do better unless they have real changes they are making. I am holding on to the hold of the 800mhz I have seen floating around and was under the impression that that's what network vision was bringing me. Now 5 months after talk of it...still no great data. When everyone on Verizon is sucking data slam up. A consistent 1mb where ever I go isn't extreme to me when that's pretty much how Verizon treated me years ago. Now all my Verizon friends at seeing 2+mb
Same here...they upgrade some sites but nothing gets better. Even tech support said they upgraded one tower and was able to give me details. Still sub 100 kilobit speeds from this tower.
Well according to sprint next month I should have better service... needless to say if I dont see any difference then I'm gone cause I work 50+ hours a week and have no service wat so ever so if no improve bye bye sprint
Sent from my SPH-D700 using XDA App
Where I live it's a struggle to get over 100 kbit on the 3g and 1 mbit on the 4g when it's available but It is better than AT&T.
Sprint unlimited is a joke, it's like offering unlimited mileage on an auto lease and then you find out it's a yugo that can't go much faster than 1 mph.
I can't break 1 gig a month because the data rates are so slow.
My plan is to drop sprint when my contract is up. You can sign a new contact and get cheaper prices on high end phones.
Wow 100kb? Yuck, I would have left them long ago. Hell, I roam at 130kb! I know sorta because I work on an air force base and in some spots data is non existent. I may ride it out until June...if it isn't happening, I have to leave sprint. Too bad they don't read forums haha. Hurry up Sprint! Stop buying iPhones and buy some damn towers!
stkiswr said:
Wow 100kb? Yuck, I would have left them long ago. Hell, I roam at 130kb! I know sorta because I work on an air force base and in some spots data is non existent. I may ride it out until June...if it isn't happening, I have to leave sprint. Too bad they don't read forums haha. Hurry up Sprint! Stop buying iPhones and buy some damn towers!
Click to expand...
Click to collapse
That is about the speed I get too most of the time, damn right, 14 billion to bog down your network some more, real winning company... **** the iPhone anyways...
I noticed my 4g signal ha become stronger over the past six months. This week I found I no longer lose 4g in the backroom at work and my 3g has started working a tad more in areas there was once none. Overall speed is the same just more coverage.
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R3537L1F3 said:
I noticed my 4g signal ha become stronger over the past six months. This week I found I no longer lose 4g in the backroom at work and my 3g has started working a tad more in areas there was once none. Overall speed is the same just more coverage.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
That's positive. Hopefully something will come to my area soon . I was fishing for feedback. I do like sprints price. And have always had voice coverage, hopefully data coverage expands here
Its all about location. Sprint service isn't that bad guys.... I get great service in Omaha, NE .. however... 4g is virtually non-existent, which is retarded considering im required to pay for it. I have had verizon, alltel (when it existed), StraightTalk, AT&T.... I would say Sprint and StraightTalk (YES STRAIGHT TALK) provided the best service for me in terms of dropped calls and data. AT&T is a joke.
When I was using straight talk I had their nokia smart phone....if I recall correctly.... im pretty sure their 3g service ran off verizon towers, im not sure though.
A tower was marked recently as having recieved a data speed upgrade within the past 6 months near my niece's high school. We were there for a basketball game, 6pm to about 8pm at night on thursday. I did a speed test and saw 1200kbps. I was impressed. By my house it is still 200-300kbps at times dipping down to less than 100 or in the middle of the night peaking around 450.
From the looks of things the upgrades should be heading towards towers in my area soon. I am curious to see how it goes, as I would love to get better 3g speeds. I have some crappy 4g right now but its so spotty and the battery drain so significant 4g is just pointless to me.
Is there a site like this for Verizon? In case someone would like to (hypothetically) change prl's and force roam to Verizon in certain areas? It would be handy to know.
austin420 said:
sprint.com/network
Put in your zipcode to see recent and planned local upgrades.
Is that the site you've used?
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
3G is gotten lil better.
Better where I am at. Nothing like what I would like but better.... on the funny side, My brother is staying with us and he has Verizon, talk about slow service in this area. You can cry and ***** all you want, all carriers will have problems. Why not over pay for them. lol
Mines slower. After the EL30 update. Modem issues thou. I hope not, I like the latest and greatest.
I live in Los Angeles. I've noticed my 4g improve in reliability, but decrease in speed.
My 3g is abysmal. Like, almost worthless. Once in a blue moon I'll get 200+ kb/s, but usually it is sub 100.
Calls/texts are generally fine though.
http://imgur.com/M1hgf
I'm not seeing a huge problem with Sprint, I did 3 tests like this and they all came out roughly this fast. I live in the Twin Cities in Minnesota and I can stream Pandora without any interruptions back and forth from my 40 min commute. When I head to my dads place (its 3 hours away in the middle of nowhere) I can still stream Pandora basically skipless the whole way. I hardly ever use 4g though since its a battery suck and overkill 99% of the time, and it doesn't reach into my apartment . I also don't roam very often, automatic system select rarely works with data without some fiddling. I only use roaming at my dad's house since verizon is the only provider out there. Otherwise I'm pretty happy with Sprint

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