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Hello XDA Team,
Firstly, I want to say a huge thanks to the contributors of this forum as I've silently benefitted from your work over the past year on my previous phone, i900 Omina. Unsurprisingly I'm one of the many people who was tempted by the HD2 as it's effectively everything I always wished the Omnia would be - in principle.
So, I received my HD2 last Tuesday (direct from T-Mobile) and my number was ported from Vodafone on Thursday. After using the phone for a weekend I arranged an exchange as I believed my handset was faulty due to the crackling and resonating sounds from the earpeice. When I searched online I didn't find anyone with a similar complaint so I assumed mine was faulty. The replacement arrived on Tuesday and it's exactly the same, only this time the bottom row of buttons isn't a good a fit as on the first. Small issue that one and not really a deal breaker. A bit more searching and this time round I found the lists of post from people with the same sound quality complaints.
The issues I have with this phone are:
1) The crackling speaker - resonating to people's voices.
2) The SMS functionality, slow loading of messages and formatting bugs with the date stamp for one message overlapping the previous message in a thread, changing text size doesn't apply to every text in a thread.
3) The Contacts app freezes everytime I make a change to a contact, rendering the phone useless for about 30 seconds after each change. This includes when I add someone to the favourites list in Sense.
4)Random slow downs of Sense when hardly anything is running in the background (just Comm Manager)
5) The camera, even with the hotfix still has reddish/pinkish colouring to the middle of the picture
6) videos I recorded with the HD2 won't play on the HD2!!! Eh? What's going on there?????
Now I can accept software issues as I know these will be fixed eventually. My Omnia was a much better phone after a year of owning it than when it was first delivered almost solely down to ROM updates. However I am genuinely concerned that the speaker crackling is a hardware fault and not software, hence never going to improve.
Which brings me to my dilemma. I bought this phone from T-Mobile, which means I have a 7 working day period to return the phone and cancel my contract with no penalty. Today is the last day of that period, so I need to decide today whether to return the phone or to percevere.
I'll add a bit of balance to the dilemma by listing the things I love about the phone, which ultimately are the reasons which I would want to keep it if the issues could be fixed:
1) The screen the screen the screen!!!!!
2) Facebook integration with contacts
3) Great web browsing
4) Good music player & 3.5mm headphone jack
5) 3G, HSDPA and WiFi
6) WinMo so easy to sync with work Outlook and keep my Omnia contacts and SMS history.
7) Slim design, easy to pocket.
There you go, I have until the end of today to make my decision. I honestly don't know what I would replace the HD2 with IF I do decide to return it for good but 18 months if a long time to be using a phone which is supposed to be state of the art but stuggles with some of the fundamental jobs of a mobile phone.
Thanks for your time
DC.
Send it back.
I've had one now for over a month and it's great.
I don't have any of the problems you have.
I did have a slight pink tinge when I focussed at close range on a white sheet. But with the recent hotfix that is much improved. Anyway, I don't often photo white sheets !
I also don't video at all so tried your problem and I can confirm it's super simple to video and then playback (it's offered as an option after the recording is stopped).
I would send it back and ask for a new one and insist on an updated ROM.
Cheesy Dave said:
I've had one now for over a month and it's great.
I don't have any of the problems you have.
Click to expand...
Click to collapse
Same here. Sounds like you've just been unlucky and got a bad one, like some others have reported on xda.
Cheesy Dave said:
I would send it back and ask for a new one and insist on an updated ROM.
Click to expand...
Click to collapse
I agree with sending it back as faulty. Say you want another two weeks (or however long it is) with the new one as this one has been so faulty you need to re-evaulate when you get the new one whether you want it or not.
As for insisting on an updated ROM, don't even think about saying that to your phone provider. None of them have updated ROMs yet, and probably won't for a long time. They're likely to wait until the majority of bugs are ironed out before going through the lengthy process of "updating" a ROM for their customers. Seriously - just ignore that advice. (No offense meant, Cheesy Dave)
DavidC1980 said:
Hello XDA Team,
Thanks for your time
DC.
Click to expand...
Click to collapse
Hi
Instead of writing here your complaints you should have read some of the threads explaining your problems. I advice you to backup your data then hard reset your device and reinstall your programs one by one and eliminate the program which is eating your HD2's memory. At least half of your problem will be gone after hard reset.
i am using HD2 for a month now and resolved 90% problems came with it.
Good Luck
johncmolyneux said:
Seriously - just ignore that advice. (No offense meant, Cheesy Dave)
Click to expand...
Click to collapse
None taken !
Probably if you spoke to the local phone rep and said "ROM" they would be most confused !
Cheesy Dave said:
None taken !
Probably if you spoke to the local phone rep and said "ROM" they would be most confused !
Click to expand...
Click to collapse
I'm sure they'd advise you on a massive 32MB ROM SD card that you could put in and store all your music and video on.
sabes143 said:
Hi
Instead of writing here your complaints you should have read some of the threads explaining your problems. I advice you to backup your data then hard reset your device and reinstall your programs one by one and eliminate the program which is eating your HD2's memory. At least half of your problem will be gone after hard reset.
i am using HD2 for a month now and resolved 90% problems came with it.
Good Luck
Click to expand...
Click to collapse
Oh I've been reading the threads here non stop and have hard reset the phone three times since receiving it. The only programs I've installed are BSB tweaks and the YouTube app which T-Mobile has removed. Otherwise it's untouched.
My main issue is the crackling speaker, which if you read my post you'd see that I'm happy to wait to sort all the software issues out over time, but hardware issues are different.
My problem is that T-mobile will not do another exchange. They will only give me one chance to exchange then it's either cancel or keep. As I'm on my 2nd handset already, it means I have to make that decision today.
I know some of you hate to see posts from people who are considering ditching their HD2, but that's the reality. We exist. I'm an existing WinMo user too, not even one of the iphone brigade.
I can imagine the issues you're having are annoying and I must admit I've also experienced some of them.
1) Crackling: not a problem for me. I use a bluetooth headset (plus I'm a a bit deaf anyway) so I don't notice any crackling. Have you tried a headset? Any headset? Does it still occur or is the problem only from the external speaker and earpiece? I know others have complained about the volume but thought it was fixed in a newer ROM
2) Messages loading: yes, a real pain. Have you tried the workaround which is to click "Send" as soon as the messages start loading, then click "No" when prompted to send an empty message?
3) Contacts: I haven't had this problem, but then I haven't added users to any groups as they were already set up on my X1.
4) Random Slowdowns: yes, I must admit, this happens to me from time to time. Although you might think that nothing is running there are some processes that aren't visible by default that may be consuming the CPU's time.
I've been using Leo ROMs for quite a while now and if you think it's bad on the HD2 you should've tried it on the X1 to really appreciate the speed and stability of the Leo. OK, perhaps not an acceptable answer for you but some things you just have to put up with and blame not on the phone but the underlying OS (yes, Windows!!)
5) Camera: I've noticed the pink tint too even after installing the hotfix. Annoying, to say the least!
6) Camcorder playback: Works for me!!
The camcorder issue must be 1.43 T-Mob rom related. This new handset has the same problem as the 1st one. It will record video, but won't playback.
I also have annoying freezing when I try to do the simplest of tasks, like emptying the deleted messages folder in the SMS app, to the point where the back cover comes off and the reset button has to be pressed.
BUT, when it works properly I love this phone. I guess if I keep it I'll be flashing new ROMs like there's no tomorrow. Obviously I haven't done that yet as I can't risk breaking the warranty on a phone which I may return.
Get it on O2 and apply the hotfixes... seems to be the better rom
Sod it, I'm keeping the phone. There's nothing else on the market that interests me, and no reason to think that the hardware on the upcoming Nexus will be any better if it's also an HTC handset.
I've got an SD card primed with Goldcard and 1.61.....I'm not gonna take the plunge just yet, but I've read some of the positive feedback on the newer ROMs. Once I've given up on T-Mobile releasing a newer ROM, then I'll get flashing.
DavidC1980 said:
.....Sod it, I'm keeping the phone. There's nothing else on the market that interests me,.
Click to expand...
Click to collapse
Good decision chap. Just take the time to apply the fixes and you should be there.
Cheers
WB
It wouldn't surprise me if HTC haven't already got their sights on another ROM which has all hotfixes plus the one they are working on for the SMS fix that doesn't work, a hotfix to fix a hotfix lol.
Eventually they could even release android for it, why not? the hardware is what is keeping me glued to my phone, its ace. they owe it to us!
If it's O2 then you do get leeway (or used to) with regards to what you report as bugs and what they'll do or at least they used to.
When HTC Universal came out that was riddled with bugs and even the phone app didn't work properly (nearly put me off winmo phones for life, HD2 has been my first since) so anyway I called up after the 7 days said look I love the phone but these bugs are killing me. So they sent me another one which I tried and found the same bugs with, so they let me get a different model instead, and this was WAAAAY outside the usual 7 days because the phone was faulty. The 7 day rule is really there for if you get it and you just don't like it, not because it has issues, if it has issues then different more lenient policies apply.
My suggestion would be do the same tell them about the crackling etc and other bugs and get them to send you another, if it's still got the same issues then you've still got the option to swap.
Also without going into too much detail take your time sending yours back, you might find they'll let you keep hold of it for longer then you'd think
I was on the phone with T-Mobile Support (611), regarding my HD2 and the issues that I am still having with this device. The rep. stated that T-Mobile is aware of the issues on the phone and that the 1st ROM update did not resolve them all and caused some new ones.
She stated specifically this new update would resolve the issue of the device hanging after you try to wake up the phone...also, the "unreliable data connection" issue is still prevalent (I still have this problem - and I have tried everything I can think of or read about). She stated that there are other fixes that they are working on to resolve with this new update.
I could not get a solid time frame, but she stated that it should be pretty quick, given that they issued the first one within a short time frame after the HD2 release.
Now, I'm not sure if this means an upgrade from 6.5 to 6.5.3, but I wouldn't count on it. I just hope it is released soon. This device is so nice and so awful at the same time. Constantly I experience little nagging issues that make using this device such a hassle.
Have you tried just flashing it to one of these custom ROMs?
No I have not yet tried the custom ROM yet on the HD2. I like the way the T-Mobile ROM are, I just am getting fed up with the "unreliable data connection" BS. Also, the phone (since the ROM update) has been running slow and I don't think that is acceptable with the 1GHz snapdragon on this device. My only other issue is that the speaker phone stops working because T-Mobile added some stupid software to the device. If you dial 611, the software pops up and tries to solve your problem via webpage and stops the speaker phone from working till you restart the device.
While that is a short list of issues, they are major issues in using the device. But I think i will wait till this 2nd update comes out...if it does not resolve my issues, custom ROM here I come!
I belive flashing NRG will solve your issues It did mine.
Which issue did it solve? The data connection issue?
Data and freezing as well not to mention the phone just flies now. flashing a new radio fixed reception issue
well I will give it a try and see if it resolves my issues as well. I figure we have about a month or so before T-mobile releases the 2nd update. I know I will not be able to last that long with these issues. It is just a pain in the a-- to flash ROMs every day...I'm not into doing it all the time. I would like to find a good stable ROM and run with it. It just takes too much time flashing and reinstalling all those programs and changing the settings to where I like them all (too much work).
Like I said it is a shame, i really like this device on paper, but in the real world is just has some serious issues. I thought i would get a year or two out of this device when i bought it, now I am already looking to swap this puppy out. I'm looking to see what is coming down the pipeline. I refuse to go with WP7 (feels like the step backwards with it limitations as compared to WM6.5 - and i don't want a device that clones the iPhone of 4 years ago)
Anyone other suggestion on custom ROMs?
NRG 21911 is very solid and you don't have to flash everyday it has xda uc and pim backup witch will back up and reinstall all your software I did it yesterday in about 20 min. I refrain from flashing during the week. the the first time it will take about an hour just read all you can on it. 670megs free space on device 13gigs on sd and 300 megs of free RAM
I'm downloading the 23121 Cookie Dinik Glass version right now...I'll let you know how it works on my device. thanks for pointing me in this direction, appreciate it!
tmobile rep told me the same thing after I had a warranty exchange, she said to expect the update soon as there are alot of people experiencing problems with the current software. Although to be honest after running Android on my HD2 I dont think I ever want to use winmo again.
are you getting everything to work with Android? i did not think they have a fully functional Android ROM for the HD2 yet
They're all the same...
My biggest complaint is the bad data connection. Paying too much money for crappy connection. I can't even get connection in my lower level of my house. I think every carrier and cell phones all have their own problems. My two co-workers, one with Droid and the other iPhone have similar problems. Droid keeps freezing 2 warranty phone exchanges so far and iPhone looses connection frequently. iPhone guy wishes his would freeze so he could get a replacement. So it's not just me.
Help me please
So i tried to install android, and on gthe web it said i needed to install hpsl well my phone had it set to 2.10 they stated i needed 2.08 or earlier so i did it but the install still didn't work !!! How can i return my phone back to 2.10 and still get my warranty back
android fo real?
cabrone said:
tmobile rep told me the same thing after I had a warranty exchange, she said to expect the update soon as there are alot of people experiencing problems with the current software. Although to be honest after running Android on my HD2 I dont think I ever want to use winmo again.
Click to expand...
Click to collapse
i read on pocetnow that android is being worked on on xda. seen a couple of post too, but there is always some component not really working. is there an official android post where all the kinks are worked out? i would like to switch if thats the case. thanks.
Wow is all I can say about that NRG ROM....it is great! does everything I have been looking for, no data connection issues since last night (I'll report back on this issue as time goes by). It's fast and very stable (so far, but hell I'm impressed), and I did not even use most stable version the 21911.
The UI is great, I love the three pages of app slot, everything is within one or two finger stokes this way. It also gets rid of the apps that I don't want (ie TelNav, etc...) but keeps most of the apps that I do want...I can always install cabs for the programs I want from the official ROM. Plus it has cooked into it all those sweet tweaks and settings. Great work, I'm not even waiting for T-mobile to release the 2nd update any longer.
Thanks gtrplr71 again for suggesting this custom ROM, it's so nice, I don’t even think I will be trying out any other ROMs.
I would not get hopes up of a 6.5.3 upgrade. Could you imagine the Technical support nightmare if they had to troubleshoot 2 different OS versions?
This is one reason I think Android and Linux will really take off in the future.
steve austin said:
i read on pocetnow that android is being worked on on xda. seen a couple of post too, but there is always some component not really working. is there an official android post where all the kinks are worked out? i would like to switch if thats the case. thanks.
Click to expand...
Click to collapse
There's a HD2 Android section in the original HD2 area (euro hd2 section).... but it is a work in progress. There are still a lot of issues and kinks. It will be a while before it works as well as a native android phone. But the progress they've made is unbelievable. It's great having both winmo and android on my phone.
jfarhat said:
Wow is all I can say about that NRG ROM....it is great! does everything I have been looking for, no data connection issues since last night (I'll report back on this issue as time goes by). It's fast and very stable (so far, but hell I'm impressed), and I did not even use most stable version the 21911.
The UI is great, I love the three pages of app slot, everything is within one or two finger stokes this way. It also gets rid of the apps that I don't want (ie TelNav, etc...) but keeps most of the apps that I do want...I can always install cabs for the programs I want from the official ROM. Plus it has cooked into it all those sweet tweaks and settings. Great work, I'm not even waiting for T-mobile to release the 2nd update any longer.
Thanks gtrplr71 again for suggesting this custom ROM, it's so nice, I don’t even think I will be trying out any other ROMs.
Click to expand...
Click to collapse
your welcome don't forget to make a backup with pim backup to your sd card and use xda uc once you get things settled. Have fun!
how does the xda uc work? i could not figure that out, when I ran the app it stated that i did not have that file on my storage card...but it appeared there somehow.
Also, the incall record does not seem to work at all. when i lauch it (after I connect or before I connect a call) all I get is a blank lined page (note pad page).
And, is there a list of the added and removed apps somewhere? I could not find it in the ROM thread.
As for the 6.5.3 upgrade from T-Mobile, i don't think it will happen either and right now, after trying the NRG ROM...I don't care. I'm not even going to try the T-mobile 2nd ROM upgrade. Now with Android comes along on the HD2 (fully functional) then i will surely set up a dual boot situation on my HD2. That is like the best of both world.
(xda uc)-you wont notice anything different It will run and monitor the phone for new settings when you decide to flash a new build it will auto run and import settings and apps.
http://forum.xda-developers.com/showthread.php?t=653563 (stock apps) I am not familer with in-call record is that an app? this link might help
http://forum.xda-developers.com/showthread.php?t=588644
tip = turn off second hand on clock in CHT misc settings sync errors happen if you dont
You can PM me if you need more help!
Have you ever encountered this phenomenon where, when you click an app it just takes you back to the main page. The app does not load at all.
Why does this happen? What is causing the app not load.
The only way for me to work around this problem, is to restart the OS. Powering down and then powering up again solves my problem. There have been no need for me to pull out the battery or use the Reset feature.
But it puzzles me what is going on in the back ground to cause this problem.
Marketplace is one app that i had problems with at times.
I just need to understand this problem. Cos i do not want to keep rebooting the phone to solve such problems.
I noticed this behavior yesterday -- specifically with the Marketplace App after my son had tried to install the Assasin's Creed demo. Seemed like the Marketplace was in a "hung" state at that point, which only an OS restart would resolve -- either that or waiting for the OS to fix itself, if that's possible.
You're not alone, and it's certainly something that Microsoft will resolve in their 1.1 update.
Honestly, this was such a minor issue for me, that I really did not pay too much attention to it, but it IS there, and I think it is an OS problem, rather than the LG Optimus' fault. How I fixed it was that I launched something else, like Facebook or Twitter ( basically something third-party ), and then pressed the start button. It seemed to resolve the issue for me, not sure what degree of success others will have.
The marketplace is fairly buggy and can cause you in some pretty irritating issues. I know Microsoft is working on it... with new servers and services sometimes getting everything right can take a bit...
First things first, HTC Desire Z, I am in New Zealand on the Vodafone network in case that makes a difference and running bog standard Sense UI with no mods or ROMs or anything like that.
I have done a search and can't find anything similar anywhere except some asian sites, and I suspect (but hope it isn't) because the phone came from Hong Kong.
Ok, last night an update came through to my phone with the above code, I have lodged a query with HTC but no response as yet and figured you guys may have a better/quicker fix.
Essentially since the update came through the phone has been very slow and glitchy... stalls on background screen before loading app buttons, widgets, menus everything.
So I guess I want to know A: is this a legit update or is it some sort of hack?
and B: can I revert somehow to the last/correct version or am I going to need to install a ROM and start from scratch?
I appreciate your help and if you need any more info just ask.
cheers
Tis legit. HTC seem to be rolling the update worldwide, but very slowly. My dad got it in the UK last Tuesday, I'm still waiting.
His phone seems to be ok. If you're still having problems, try hard reset?
Cheers dude, ok at least that is one less thing to worry about
might give a hard reset a go
I've heard that once you do a update its always good to do a factory reset its like a pc you'll need to give it a good cleaning some time LOL try that
Sent from my Desire HD using Tapatalk
Why does the Desire-Z keep getting updates and the G2 has only gotten 1 update?
hogg2500 said:
Why does the Desire-Z keep getting updates and the G2 has only gotten 1 update?
Click to expand...
Click to collapse
The canadian desire z is still at 1.34, afaik it hasn't had any updates at all
Sent from my HTC Vision using XDA Premium App
hogg2500 said:
Why does the Desire-Z keep getting updates and the G2 has only gotten 1 update?
Click to expand...
Click to collapse
You'll find that if its provided through a carrier, they'll handle the software updates after HTC issues them to ensure their "value added software" or "crap" is loaded on it.
Saying that, mine is a UK SIM free from HTC and I still haven't got the 1.8x.xxx.x update, I'm at 1.72
Heya, I also have the Desire Z, bought from Hong Kong, use on Vodafone, live in Wellington NZ, and also did the update this morning.
Haven't noticed my phone running any slower yet but keen to see the improvements touted though. So far just seen little UI cosmetic changes.
Be sure to go into accounts and redo your sync settings, it put stocks and weather back to real time sync on mine...turned them off straight away.
AHHHHH that could have something to do with the hanging issue. I did a hard reset and initially it seemed better but then once I had re-instated my backed up data, contacts etc, (especially after I shut off the HTC messaging app, and re-synched my google accounts for some reason) it started hanging again.
Maybe the stocks (which I have banished) is trying to sync in the background somewhere? *wanders off to see*
It is a good sign that it is working on other DZ's, main issue seems to be on keyboard open/close events... so might just be incompatiblility with an app I'm running... god I hope it isn't Handcent
Ok, update time, redone the sync settings, removed anything that has been added in the last week or so in case I just didn't notice (unlikely but ???) the hanging problem.
oefox are you using Handcent for your messaging or the standard messaging app? i have removed it and that seems to have made a slight improvement although only very slight... this is driving me mad... may have to try another hard reset tonight and rebuild the data only and start again with apps.
Fake edit: HTC got back to me "try soft reset, hard reset... sorry can't help as phone is HK build, we have passed your query to them... they will be in touch" We shall see?
Actual Edit: Also seems to be destroying battery life all of a sudden, and it seems to think it has been off the charger for 22 minutes... which is odd as it came off the car charger 5 hours ago... hmmm.. definite issues here... looks like an actual rebuild may have to happen :/
You could try an app like Watchdog Lite from the Android Market to see if there is a process gobbling up your CPU cycles? It may be the cause of what's slowing the phone and draining your battery...
Sent from my HTC Vision using XDA Premium App
Thanks for that, I have installed Watchdog Lite, removed a couple of apps that I thought might be a little bit problematic and I will stop playing with it for the day and how the battery reacts to "normal" use i.e. not constantly setting/resetting loading/unloading/deleting/syncing/unsyncing stuff lol... still seems to hang and whatnot though but we shall see.
If that doesn't help I will try a fresh hard reset and build from scratch (not from backup) and see if that helps :/
Call me uninspiring but I really like the default email and messaging. I have found after playing with it for a couple of days now that it will sometimes hang for a couple of seconds when returning to the home screen, shows the background but no icons for a few seconds.
On the plus side my wifi seems to have improved stability somewhat.
oefox said:
Call me uninspiring but I really like the default email and messaging. I have found after playing with it for a couple of days now that it will sometimes hang for a couple of seconds when returning to the home screen, shows the background but no icons for a few seconds.
On the plus side my wifi seems to have improved stability somewhat.
Click to expand...
Click to collapse
I did upgrade the firmware, but I didnt notice any improvement.
I mean everything is just fine
I thought that it would upgrade it to Gingerbread and Sense 3.0
I would be nice to have that version
Cheers
I have an HK Desire Z as well, and have experienced the exact same problem since the system update. I have not tried a hard reset because I'd rather not spend the time, but the home screen "blank and reload" issue is quite aggravating. I may have no other choice but to reset.
I will try waiting a couple days to see if somebody posts an easier fix.
Aha if you have a G2 wait till T-mobile gives it to us... we will be getting gingerbread
Sent from my HTC Vision using XDA Premium App
Ok, good to see it isn't just me, it is definitely an issue and the reset doesn't seem to help much so if you havn't already done it don't bother localhost21. however I think I have found the main culprit and it seems to be the Google Maps updates that are causing the majority of the hanging etc.
if you remove the updates, i.e. go back to the standard version that came on the phone and it seems to make quite a difference so try that.
Unfortunately as i use the navigation function on maps quite a bit I kinda need to keep it so a bit of a catch 22. If you don't really need it though that should solve most of the problem... if any other fixes arrive let me know
Hopefully vodafone NZ give us the Gingerbread upgrade, or google brings navigation out of beta because it really is very good.
Edit: Still hangs, I have become a habitual killer of tasks which is nearly as annoying as the hanging, esp. if you have to open the task manager after it has hung, and it seems the processes causing the hang won't stay dead (auto-killed etc) *goes hunting for basic, stable, rom*
I encountered a new problem in that my notification sounds seem to randomly choose what to play when I recieve sms/calls so I did a hard reset but I still have that issue.
It also still hangs on the home screen if the k/b is open so hard reset doesn't fix this problem so I want to try a new rom
Has anyone done a root/flash yet with a HK Z?
I have a HTC Desire Z on the 2Degrees Network. I'm running Android version 2.2.1 Build numner is 1.84.708.1 CL322105 can I get an upgrade? Vheers.
oefox said:
I encountered a new problem in that my notification sounds seem to randomly choose what to play when I recieve sms/calls so I did a hard reset but I still have that issue.
It also still hangs on the home screen if the k/b is open so hard reset doesn't fix this problem so I want to try a new rom
Has anyone done a root/flash yet with a HK Z?
Click to expand...
Click to collapse
What do you mean? I have HK DZ.
I rooted it. But I had to downgrade it to ROM 1.34.xx.
As I understand, there is no way atm to root from ROM 1.84.xx
Hi,
I recently bought my first Android phone in the form of Galaxy Note. However I am so far disappointed with it.
The main reason being that Phone hangs way too often. Earlier I thought it could be due to apps I downloaded from the Android Market. There is no pattern, sometimes it hangs while I am using Market or sometimes when I am browsing Settings menu.
Most of the time when it hangs, I have to remove the battery, put it again and reset the phone. I am really disappointed with my experience. I have already experienced the situation where I could not restart the phone and I had to take the phone to Service center to resolve the issue.
But now even after formatting, Phone does hang intermittently. I am going to take it to the service center but afraid that the issue may not reoccur there and they'll give me some BS reason.
I am not sure if this is a phone problem or Android problem. Does anyone else face the same problem?
P.S. - I have the latest firmware installed on my phone.
ohmyigod said:
Hi,
I recently bought my first Android phone in the form of Galaxy Note. However I am so far disappointed with it.
The main reason being that Phone hangs way too often. Earlier I thought it could be due to apps I downloaded from the Android Market. There is no pattern, sometimes it hangs while I am using Market or sometimes when I am browsing Settings menu.
Most of the time when it hangs, I have to remove the battery, put it again and reset the phone. I am really disappointed with my experience. I have already experienced the situation where I could not restart the phone and I had to take the phone to Service center to resolve the issue.
But now even after formatting, Phone does hang intermittently. I am going to take it to the service center but afraid that the issue may not reoccur there and they'll give me some BS reason.
I am not sure if this is a phone problem or Android problem. Does anyone else face the same problem?
P.S. - I have the latest firmware installed on my phone.
Click to expand...
Click to collapse
i've owned quite a few and flashed many different firmwares and i've never experienced what you're describing
ph00ny said:
i've owned quite a few and flashed many different firmwares and i've never experienced what you're describing
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Thanks for your reply. Then this must be phone issue. I'll take it to the Samsung service center , let's see what they have to say.
Sounds like a defective phone. Mine doesn't behave like that.
Sent from my GT-N7000 using Tapatalk
I've had my Note for 2 weeks, never once has it froze.
100% you have a defective phone, take it back to Samsung service/repair centre.
Update - I took my phone to Service Centre and to my luck they too experienced the same freezing issue at boot start up. They have kept the phone for inspection and will let me know tomorrow.
I really hope they gave me replacement for my phone. Will update tomorrow.
ohmyigod said:
Update - I took my phone to Service Centre and to my luck they too experienced the same freezing issue at boot start up. They have kept the phone for inspection and will let me know tomorrow.
I really hope they gave me replacement for my phone. Will update tomorrow.
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Yup its a phone issue. My SGN hasnt had any issues yet. I am also using go launcher & added a couple of mods but not a single freeze in past 1 week.
Touch wiz on SGN is laggy compared to other versions.
These things happen to me when I try overclocking / undervolting too much but not on stock firmware. Looks like a defective device.
ohmyigod said:
Hi,
I recently bought my first Android phone in the form of Galaxy Note. However I am so far disappointed with it.
The main reason being that Phone hangs way too often. Earlier I thought it could be due to apps I downloaded from the Android Market. There is no pattern, sometimes it hangs while I am using Market or sometimes when I am browsing Settings menu.
Most of the time when it hangs, I have to remove the battery, put it again and reset the phone. I am really disappointed with my experience. I have already experienced the situation where I could not restart the phone and I had to take the phone to Service center to resolve the issue.
But now even after formatting, Phone does hang intermittently. I am going to take it to the service center but afraid that the issue may not reoccur there and they'll give me some BS reason.
I am not sure if this is a phone problem or Android problem. Does anyone else face the same problem?
P.S. - I have the latest firmware installed on my phone.
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Try to flash a new firmware and check the problem again.
What have you installed lately?
When I first installed widgetlocker, I tried to set a 5x5 widget grid and my phone hung constantly. Using default grid works fine
Also. Vibrate notify also caused the note to lock up hard. Any system app that flakes out can lock up your phone.
Try to remove your sd card to test.
Some brands of sd card are not compatible with note.
ChodTheWacko said:
What have you installed lately?
When I first installed widgetlocker, I tried to set a 5x5 widget grid and my phone hung constantly. Using default grid works fine
Also. Vibrate notify also caused the note to lock up hard. Any system app that flakes out can lock up your phone.
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Click to collapse
As I had mentioned this is my 1st Android phone (and expensive one ), so I am not very adventurous with it at the moment.
I had downloaded following apps from Android market.
1. 3G Watchdog
2. Lookout security and Antivirus
3. etc
After my 1st major experience with Screen freeze, I performed hard reset and had performed updates for Flash, Google Maps. That's it. Still I found my phone freezing from time to time. There were no custom ROM or widgets on my phone.
BigQ said:
Try to remove your sd card to test.
Some brands of sd card are not compatible with note.
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Click to collapse
I had not put SD card. 16GB is enough for me
As you guys mentioned, the phone was indeed a defective piece. FML
Service center guys wants to replace the faulty circuit with new circuit, however I am insisting on a new piece.
They say they replace the phone only if customer reports the fault in 4 days from purchasing which is BS policy. Not even a week complete and my phone started giving me trouble and they do no want to replace the phone. Big shame on Samsung for such stupid policies.
I have yet to hear from them as they want to speak to Samsung. Looks like I will have to raise storm to get my phone replaced. Rough ride ahead...wish me luck
ohmyigod said:
As you guys mentioned, the phone was indeed a defective piece. FML
Service center guys wants to replace the faulty circuit with new circuit, however I am insisting on a new piece.
They say they replace the phone only if customer reports the fault in 4 days from purchasing which is BS policy. Not even a week complete and my phone started giving me trouble and they do no want to replace the phone. Big shame on Samsung for such stupid policies.
I have yet to hear from them as they want to speak to Samsung. Looks like I will have to raise storm to get my phone replaced. Rough ride ahead...wish me luck
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Click to collapse
hi ...im also facing the same problem as u...any update from samsung for ur phone?
I'd resist installing any security or anti virus apps.... Too intrusive and always running in the background.
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