These are my issues: I need to decide today when I return of keep the HD2 :( - HD2 General

Hello XDA Team,
Firstly, I want to say a huge thanks to the contributors of this forum as I've silently benefitted from your work over the past year on my previous phone, i900 Omina. Unsurprisingly I'm one of the many people who was tempted by the HD2 as it's effectively everything I always wished the Omnia would be - in principle.
So, I received my HD2 last Tuesday (direct from T-Mobile) and my number was ported from Vodafone on Thursday. After using the phone for a weekend I arranged an exchange as I believed my handset was faulty due to the crackling and resonating sounds from the earpeice. When I searched online I didn't find anyone with a similar complaint so I assumed mine was faulty. The replacement arrived on Tuesday and it's exactly the same, only this time the bottom row of buttons isn't a good a fit as on the first. Small issue that one and not really a deal breaker. A bit more searching and this time round I found the lists of post from people with the same sound quality complaints.
The issues I have with this phone are:
1) The crackling speaker - resonating to people's voices.
2) The SMS functionality, slow loading of messages and formatting bugs with the date stamp for one message overlapping the previous message in a thread, changing text size doesn't apply to every text in a thread.
3) The Contacts app freezes everytime I make a change to a contact, rendering the phone useless for about 30 seconds after each change. This includes when I add someone to the favourites list in Sense.
4)Random slow downs of Sense when hardly anything is running in the background (just Comm Manager)
5) The camera, even with the hotfix still has reddish/pinkish colouring to the middle of the picture
6) videos I recorded with the HD2 won't play on the HD2!!! Eh? What's going on there?????
Now I can accept software issues as I know these will be fixed eventually. My Omnia was a much better phone after a year of owning it than when it was first delivered almost solely down to ROM updates. However I am genuinely concerned that the speaker crackling is a hardware fault and not software, hence never going to improve.
Which brings me to my dilemma. I bought this phone from T-Mobile, which means I have a 7 working day period to return the phone and cancel my contract with no penalty. Today is the last day of that period, so I need to decide today whether to return the phone or to percevere.
I'll add a bit of balance to the dilemma by listing the things I love about the phone, which ultimately are the reasons which I would want to keep it if the issues could be fixed:
1) The screen the screen the screen!!!!!
2) Facebook integration with contacts
3) Great web browsing
4) Good music player & 3.5mm headphone jack
5) 3G, HSDPA and WiFi
6) WinMo so easy to sync with work Outlook and keep my Omnia contacts and SMS history.
7) Slim design, easy to pocket.
There you go, I have until the end of today to make my decision. I honestly don't know what I would replace the HD2 with IF I do decide to return it for good but 18 months if a long time to be using a phone which is supposed to be state of the art but stuggles with some of the fundamental jobs of a mobile phone.
Thanks for your time
DC.

Send it back.
I've had one now for over a month and it's great.
I don't have any of the problems you have.
I did have a slight pink tinge when I focussed at close range on a white sheet. But with the recent hotfix that is much improved. Anyway, I don't often photo white sheets !
I also don't video at all so tried your problem and I can confirm it's super simple to video and then playback (it's offered as an option after the recording is stopped).
I would send it back and ask for a new one and insist on an updated ROM.

Cheesy Dave said:
I've had one now for over a month and it's great.
I don't have any of the problems you have.
Click to expand...
Click to collapse
Same here. Sounds like you've just been unlucky and got a bad one, like some others have reported on xda.
Cheesy Dave said:
I would send it back and ask for a new one and insist on an updated ROM.
Click to expand...
Click to collapse
I agree with sending it back as faulty. Say you want another two weeks (or however long it is) with the new one as this one has been so faulty you need to re-evaulate when you get the new one whether you want it or not.
As for insisting on an updated ROM, don't even think about saying that to your phone provider. None of them have updated ROMs yet, and probably won't for a long time. They're likely to wait until the majority of bugs are ironed out before going through the lengthy process of "updating" a ROM for their customers. Seriously - just ignore that advice. (No offense meant, Cheesy Dave)

DavidC1980 said:
Hello XDA Team,
Thanks for your time
DC.
Click to expand...
Click to collapse
Hi
Instead of writing here your complaints you should have read some of the threads explaining your problems. I advice you to backup your data then hard reset your device and reinstall your programs one by one and eliminate the program which is eating your HD2's memory. At least half of your problem will be gone after hard reset.
i am using HD2 for a month now and resolved 90% problems came with it.
Good Luck

johncmolyneux said:
Seriously - just ignore that advice. (No offense meant, Cheesy Dave)
Click to expand...
Click to collapse
None taken !
Probably if you spoke to the local phone rep and said "ROM" they would be most confused !

Cheesy Dave said:
None taken !
Probably if you spoke to the local phone rep and said "ROM" they would be most confused !
Click to expand...
Click to collapse
I'm sure they'd advise you on a massive 32MB ROM SD card that you could put in and store all your music and video on.

sabes143 said:
Hi
Instead of writing here your complaints you should have read some of the threads explaining your problems. I advice you to backup your data then hard reset your device and reinstall your programs one by one and eliminate the program which is eating your HD2's memory. At least half of your problem will be gone after hard reset.
i am using HD2 for a month now and resolved 90% problems came with it.
Good Luck
Click to expand...
Click to collapse
Oh I've been reading the threads here non stop and have hard reset the phone three times since receiving it. The only programs I've installed are BSB tweaks and the YouTube app which T-Mobile has removed. Otherwise it's untouched.
My main issue is the crackling speaker, which if you read my post you'd see that I'm happy to wait to sort all the software issues out over time, but hardware issues are different.
My problem is that T-mobile will not do another exchange. They will only give me one chance to exchange then it's either cancel or keep. As I'm on my 2nd handset already, it means I have to make that decision today.
I know some of you hate to see posts from people who are considering ditching their HD2, but that's the reality. We exist. I'm an existing WinMo user too, not even one of the iphone brigade.

I can imagine the issues you're having are annoying and I must admit I've also experienced some of them.
1) Crackling: not a problem for me. I use a bluetooth headset (plus I'm a a bit deaf anyway) so I don't notice any crackling. Have you tried a headset? Any headset? Does it still occur or is the problem only from the external speaker and earpiece? I know others have complained about the volume but thought it was fixed in a newer ROM
2) Messages loading: yes, a real pain. Have you tried the workaround which is to click "Send" as soon as the messages start loading, then click "No" when prompted to send an empty message?
3) Contacts: I haven't had this problem, but then I haven't added users to any groups as they were already set up on my X1.
4) Random Slowdowns: yes, I must admit, this happens to me from time to time. Although you might think that nothing is running there are some processes that aren't visible by default that may be consuming the CPU's time.
I've been using Leo ROMs for quite a while now and if you think it's bad on the HD2 you should've tried it on the X1 to really appreciate the speed and stability of the Leo. OK, perhaps not an acceptable answer for you but some things you just have to put up with and blame not on the phone but the underlying OS (yes, Windows!!)
5) Camera: I've noticed the pink tint too even after installing the hotfix. Annoying, to say the least!
6) Camcorder playback: Works for me!!

The camcorder issue must be 1.43 T-Mob rom related. This new handset has the same problem as the 1st one. It will record video, but won't playback.
I also have annoying freezing when I try to do the simplest of tasks, like emptying the deleted messages folder in the SMS app, to the point where the back cover comes off and the reset button has to be pressed.
BUT, when it works properly I love this phone. I guess if I keep it I'll be flashing new ROMs like there's no tomorrow. Obviously I haven't done that yet as I can't risk breaking the warranty on a phone which I may return.

Get it on O2 and apply the hotfixes... seems to be the better rom

Sod it, I'm keeping the phone. There's nothing else on the market that interests me, and no reason to think that the hardware on the upcoming Nexus will be any better if it's also an HTC handset.
I've got an SD card primed with Goldcard and 1.61.....I'm not gonna take the plunge just yet, but I've read some of the positive feedback on the newer ROMs. Once I've given up on T-Mobile releasing a newer ROM, then I'll get flashing.

DavidC1980 said:
.....Sod it, I'm keeping the phone. There's nothing else on the market that interests me,.
Click to expand...
Click to collapse
Good decision chap. Just take the time to apply the fixes and you should be there.
Cheers
WB

It wouldn't surprise me if HTC haven't already got their sights on another ROM which has all hotfixes plus the one they are working on for the SMS fix that doesn't work, a hotfix to fix a hotfix lol.
Eventually they could even release android for it, why not? the hardware is what is keeping me glued to my phone, its ace. they owe it to us!

If it's O2 then you do get leeway (or used to) with regards to what you report as bugs and what they'll do or at least they used to.
When HTC Universal came out that was riddled with bugs and even the phone app didn't work properly (nearly put me off winmo phones for life, HD2 has been my first since) so anyway I called up after the 7 days said look I love the phone but these bugs are killing me. So they sent me another one which I tried and found the same bugs with, so they let me get a different model instead, and this was WAAAAY outside the usual 7 days because the phone was faulty. The 7 day rule is really there for if you get it and you just don't like it, not because it has issues, if it has issues then different more lenient policies apply.
My suggestion would be do the same tell them about the crackling etc and other bugs and get them to send you another, if it's still got the same issues then you've still got the option to swap.
Also without going into too much detail take your time sending yours back, you might find they'll let you keep hold of it for longer then you'd think

Related

HTC Magician - no more updates

Not sure if there will be anymore ROM updates in 2006. Pretty much manufacturers will concentrate on their new releases.
Yes, when the 1.13 ROM was released, I heard rumours that that was the last update we're getting.
I believe you guys are right, the Magician has reached the end of its life span. But there never was a generic WWE version of the 1.13, only a few localized builds, right? And how about that weird Radio 1.13? It was never used in an official build.
Looks to me like they just suddenly said 'enough is enough' and then pulled the plug on the Magician...
Am I missing something ?
Hiya,
I saw you guys talking about Rom v1.13 and as far as I know, there is only Rom v1.12 WWE.
Is there any new release ?
Regards,
Bright Star
What exactly do you want? My 1.12 Rom together with the Radio 1.13 works just perfectly, nothing to complain about. Why people always want updates just for the updates' sake? I think we should be happy that we got such a good support for the Magician in the past - this is not common with all Pocket Pcs. I am completely satisfied with my Magician and the current software.
What exactly do you want? My 1.12 Rom together with the Radio 1.13 works just perfectly, nothing to complain about. Why people always want updates just for the updates' sake? I think we should be happy that we got such a good support for the Magician in the past - this is not common with all Pocket Pcs. I am completely satisfied with my Magician and the current software.
So ****ing true!
Re: Am I missing something ?
Bright Star said:
Hiya,
I saw you guys talking about Rom v1.13 and as far as I know, there is only Rom v1.12 WWE.
Is there any new release ?
Regards,
Bright Star
Click to expand...
Click to collapse
Check the ftp or http://www.t-mobile.nl/zakelijk/htdocs/page/service/mda_compact_upgrade.asp
It's complete with radio 1.12 & BB support in the ext-rom.
Cheers, M
The Magician still has a lot of bugs. The more you push your device, the more bugs you will find. Just check around and you will know. But there's also quite a few silly bugs, that should have been fixed ages ago.
For example:
1. A generic bug that everyone have (to the best of my knowledge): if you are in the inbox while receiving a message, the envelope at the top of the screen will have to be removed manually, since it doesn't go away automatically after you have read the message.
2. A more specific bug. I believe this one is related to the setup of your telephony provider, but I am not quite sure. Still, it is a Magician-only bug: After a reboot, a text message will have to be received before the device is 100% logged onto the network. Until then calls can't go through, but are automatically transferred to voice mail. I have this specific bug and replacing the handset didn't help. Neither did upgrading the ROM.
So saying that ppl want updates just for the updates sake, simply isn't true.
HBK said:
The Magician still has a lot of bugs. The more you push your device, the more bugs you will find. Just check around and you will know. But there's also quite a few silly bugs, that should have been fixed ages ago.
For example:
1. A generic bug that everyone have (to the best of my knowledge): if you are in the inbox while receiving a message, the envelope at the top of the screen will have to be removed manually, since it doesn't go away automatically after you have read the message.
2. A more specific bug. I believe this one is related to the setup of your telephony provider, but I am not quite sure. Still, it is a Magician-only bug: After a reboot, a text message will have to be received before the device is 100% logged onto the network. Until then calls can't go through, but are automatically transferred to voice mail. I have this specific bug and replacing the handset didn't help. Neither did upgrading the ROM.
So saying that ppl want updates just for the updates sake, simply isn't true.
Click to expand...
Click to collapse
1. Cant say I've noticed.
2. Does not happen with me.
Same to me, the camera annoys me more.
Overall this is the best device I ever had.
Regards, M
HBK said:
The Magician still has a lot of bugs. The more you push your device, the more bugs you will find. Just check around and you will know. But there's also quite a few silly bugs, that should have been fixed ages ago.
For example:
1. A generic bug that everyone have (to the best of my knowledge): if you are in the inbox while receiving a message, the envelope at the top of the screen will have to be removed manually, since it doesn't go away automatically after you have read the message.
2. A more specific bug. I believe this one is related to the setup of your telephony provider, but I am not quite sure. Still, it is a Magician-only bug: After a reboot, a text message will have to be received before the device is 100% logged onto the network. Until then calls can't go through, but are automatically transferred to voice mail. I have this specific bug and replacing the handset didn't help. Neither did upgrading the ROM.
So saying that ppl want updates just for the updates sake, simply isn't true.
Click to expand...
Click to collapse
1. I haven't noticed this.
2. This doesn't happen with mine.
Jeez, guys! Just because you haven't 'noticed' something, doesn't mean it isn't there! I have been a software developer and professional bug hunter since 1996, so I notice these things, simply because it's my job.
It's also my job to narrow down the bug as much as possible, and in case of bug #2, I can tell you it's related to the Magician being listed as 'busy' on some centrals until the first message is received. So for those of you on centrals with this problem (Ericsson?), just disable the 'forward on busy' setting and you should be ok...
HBK, have you seen any other people on other providers have this bug? I've never heard of it.
The message icon I know only too well, though. It annoys me but it's not a huge issue.
I'm still on 1.11WWE with radio 1.13. Haven't felt a need to upgrade to 1.12 or even the T-mobile (or whatever) 1.13.
I run heaps of programs, many made by small developers that can be a little unstable and not install too neatly but aI gotta say that the operating system isn't bad compared to Microsoft's usual standard of bugs. You just gotta take a look at the latest WMF exploit in XP, 2000 SP4 etc. They'll never get that operating system right! Ok, so can't really compare the 2 but I can't say something good about Microsoft without bashing them in the same post! That's just not me!
HBK,
No offence, but error 2 seems to be very specific though must be highly irritating when you have it. Course there are many bugs, some M$ , some Magician related. Guess we all have to live with them forever, development won't ever be faultless due to several money related aspects of which I'm sure you will encounter in your work too.
Bottomline: my Nokia's have been much more stable & reliable. My Magician is much more capable & fun and my greatest irritation is the number of soft-resets a day due to a hanging camera app. or memory leaks. Sure it's partially all my third party apps & it's a (P)PC with a M$ OS, so I won't recommend a PPC to someone who just wants a phone with some extra's. Much to unreliable/unstable/frustrating. To me it's a hobby & I can live with it. When a patch comes along I try it & judge for myself. Still I'm quite happy with it.
Can't really make out if you're pissed or not (think not), if you are pls try to relax &, I know it's difficult, try to forget your work a bit & have fun with your magician it is possible ;-)
Cheers, M
@jimmy-bish
Actually, I have heard of a few other ppl here in DK having this problem, but it is very rare. That is also the reason why everyone, including the (German) technician who worked on my Magician, thought it was a hardware bug and replaced the motherboard. This means that now I only have the cover left of my original Magician, the rest has been replaced, but still the problem remains...
I have given up on Radio 1.13, since is was never officially released. Instead I am running the latest NL release of 1.13 with Radio 1.12 and Big Storage. Only the MMS part of the Ext. ROM is installed. All in all I believe this to be the best solution, running the latest released software with as few addons as possible.
MS is like a woman: you can't live with MS, and you can't live without! Even though they create heaps of problems, I sure am happy they are here, providing a lot of software we use everyday.
@oltp
Yes, it IS very specific. But please notice that I am not running my Magician on some home made network. I am a costumer of the largest mobile telephony provider in Denmark. This means that they run officially released software on their centrals and thus each and every phone released should be able to run on it, without any exception. Of course it is the responsibility of the phone manufacturer to make sure their product runs under all normally occuring circumstances and in this case, they have failed to do so. So there you have it, a bug in the Magician.
No, I am not pissed off. Although a bit frustrated, perhaps
I can confirm that both bugs exist and still.
You still have to seperate between bugs that are caused by the OS and cannot be corrected by manufacturer specific updates and bugs that are caused by the hardware, which certainly also cannot be corrected by an update. Besides that both bugs don't sound anywhere severe to me, the first one must be OS specific, the second one - well, I didn't ever realize it and never had this behavior. My device logs into the network without problems and without having to receive any messages. I never heard about or experienced myself problems with incoming calls.
I would recommend everyone to use Radio 1.13 since 1.12 was really crappy and 1.13 made a big difference for me and many others. Since that version, I don't have anything to complain about anymore.
dandie, what specific issues did the Radio 1.13 solve for you?
Please notice that the two bugs mentioned were only used as examples. They were just on top of my head. I believe a good handfull of other bugs are already described on this forum. No doubt a lot of people experience other bugs every day, but just aren't as loud about it.
@Dandie
Of course both bugs are Magician specific, or they would have been well known on all MS Mobile sites, regardles of devices. Just like the one with the SD card being deleted by WM2003SE, from time to time.
What do you mean that it isn't a severe problem if you can't receive calls on your phone? Are you kidding?
In many countries, including Denmark, ppl on average send/receive hundreds of messages each month, so bug #1 is a problem many times each day for a lot of us.
So what is a severe problem then? Does the device have to explode in your face on a daily basis or something like that?
I used the Radio 1.13 for several months and even though it seemed ok, it didn't fix any problems. So I went back to the latest Radio released, the 1.12.

The new ROM

I am about to download and install the new .48 ROM, but what excatly did they fix?
Are people sending and recieving all sms'es and calls now?
Are the buggy volume control fixed?
What about the big waiting time when launching the messenger app with people who have a long sms-history?
As far as i am aware absolutely no issues whatsoever have been "fixed".
This "new" ROM is simply the latest version being shipped in worldwide devices.
The weekly calendar issue seems to be fixed.
kasperknop said:
I am about to download and install the new .48 ROM, but what excatly did they fix?
Are people sending and recieving all sms'es and calls now?
Are the buggy volume control fixed?
What about the big waiting time when launching the messenger app with people who have a long sms-history?
Click to expand...
Click to collapse
I don't know what has been fixed and I can't comment on the problems you listed since I've never experienced them but I can tell you what works better for me:
1) the keyboard is much more accurate. I was reasonably happy with the keyboard on the last ROM but this one is much easier to use.
2) the proximity sensor now works every time I make or receive a call. This was a bit hit or miss for me with the last ROM and would fail more often than it worked.
3) Battery life seems much better. Again, I was pretty happy with this on the last ROM but it just seems to last a lot longer now. I had network issues today (nothing to do with the phone, it must have been a problem with 3 in London today because my 3G dongle was down as well) and was expecting my battery to die relatively quickly. However, despite this and the fact that I was playing with the phone more today (because of the new ROM) my battery is holding about 20% more than I would expect it to hold at this point in the day. I haven't bothered with the patch to turn off the data connection either so my phone should be doing more now.
I can't comment on much more. I experienced the new bug with the inbox and SenseUI but that was dealt with by locking the phone. I also had some trouble connecting to my Exchange server but that was dealt with with a couple of soft resets. Everything is generally going quite well.
kasperknop said:
I am about to download and install the new .48 ROM, but what excatly did they fix?
Are people sending and recieving all sms'es and calls now?
Are the buggy volume control fixed?
What about the big waiting time when launching the messenger app with people who have a long sms-history?
Click to expand...
Click to collapse
I have installed the new 1.48 rom today.
and I don't think they fixed anything. I still got a red blob on my pictures. And I still wait up to 45 seconds for replying sms. When the sms-history is long.!!!
I've installed it today as well (dutch version). A pity that you 've to reinstall all apps. No prob for me, as I'm still try to explore the phone.
Anyway connecting, installing etc everything was flawless, even the link with Exchange.
hmm,.. well,.. no issues so far
I've flashed the .48 over my belgian HD2 yesterday using the goldcard approach, I've got to say that I've yet to see any real improvement or bugfixes,...
The lockscreen acted up for a while but then mended itself automagicly and has been a good boy since.
Opera seems more responsive but that could very well be just me fooling myself.
Same goes for the keyboard, I caught myself noting 'hey, this seems a bit more sturdy than before'. This can all be attributed to perception, though
It works and the itch to be up to date has been scratched.. all in all I'd recommend it.
where do i get this rom, offical site please
Is this an official ROM?
Where can this be downloaded? How do you flash it?
Get the ROM from links in http://forum.xda-developers.com/showthread.php?t=592954
Just installed it and personally think the touch screen is more accurate
Eoinoc said:
Get the ROM from links in http://forum.xda-developers.com/showthread.php?t=592954
Just installed it and personally think the touch screen is more accurate
Click to expand...
Click to collapse
Think or know, is it night & day better mate?
Hi
Can anyone tell me if they have kept all the software that was on 1.43, for example, ms office.
If someone can tell us what they have removed or added, that would be great.
parv1 said:
Hi
Can anyone tell me if they have kept all the software that was on 1.43, for example, ms office.
If someone can tell us what they have removed or added, that would be great.
Click to expand...
Click to collapse
AFAIK they haven't added or removed any applications.
sunking101 said:
Think or know, is it night & day better mate?
Click to expand...
Click to collapse
I installed 1.48 last night and I think its night and day better than then old 1.43 rom.
Screen is less sensitive (which is good) because it makes the keyboard easier to use, less multiple key hits etc.. so you can actually type more accurately. I still get the odd moment where they keyboard appears to spaz out, but I think this is still down to accidentally breathing on the screen or looking at it in a funny way.. man that screen is so sensitive sometimes..
I also found that rotating and typing with both thumbs in landscape mode made for a very compelling typing experience because the keys are slightly larger and further apart which makes hitting multiple keys at the same time even harder to do.
Once you have used the device for a day or so (to build up its dictionary of words that you use alot) its becomes really very quick to rattle off very long texts.
Its still not quite perfect, but its a huge improvement over the previous rom.

Can't we start a petition for this sms problem??

Hi all,
I was wondering if I can't start a partition for the sms problem for leo. This is still a phone people and the two major functions of a phone are to be able to call and send text messages. Meanwhile all HTC seems to do is fix some little calendar and sd-card bugs but where is the WORKING fix for the sms messaging problem? I think if we start a petition and show HTC how much people are struggling with this problem, they will need to hurry up and fix this problem once and for all. Only problem is that I don't know how to start this off and I could use a little help. Thnx in advance.
Grtz
P.S. Still loving my snappy Leo, but it's very frustrating when you can't send messages when you're used to do this a lot..
totally agree. they should stop all other fixing not fixing anythng nd work on this issue.
I don't believe in petitions; needs someone to organise, etc.
Better idea, if you feel so strongly about it, is to write to HTC's technical department and copy their publicity and marketing people in.
WB
i dont know which problem you talk about.
but there is already a hotfix for sms-problem from htc.
http://www.htc.com/de/SupportDownload.aspx?p_id=297&cat=0&dl_id=812
i hope this will help you. otherwise, which problem do you mean?
Fonzy85 said:
i dont know which problem you talk about.
but there is already a hotfix for sms-problem from htc.
http://www.htc.com/de/SupportDownload.aspx?p_id=297&cat=0&dl_id=812
i hope this will help you. otherwise, which problem do you mean?
Click to expand...
Click to collapse
He knows that, but that hotfix dosent work. This is why he put WORKING hotfix in his message. HTC need to sort this out. coz i'm seriously thinking of selling this phone and getting another iPhone now.
Protip: The hotfix works. If it doesn't, you're doing it wrong.
DexyG said:
Protip: The hotfix works. If it doesn't, you're doing it wrong.
Click to expand...
Click to collapse
doesnt work
Gotta agree hot fix did nothing for me. Seriously annoying trying to send messages. Its rather embarrassing when i show off the phone!
The only thing that gets me by is the little work around someone suggested. When loading a contact Open and Close the menu(bottom right) then you can type. Its annoying but much faster than waiting for nearly a minute to start typing.
they should remove and return me back the old classic outlook sms!!!!
bzdemes said:
Its rather embarrassing when i show off the phone!
Click to expand...
Click to collapse
Exactly, when people use the phone to try it out and it gets stuck on one of the most basic functions, they just think "why would someone use a phone that doesn't text?". It won't do much for the "i want one" mentality that HTC want people to have when they see their friends using their phones.
DexyG said:
Protip: The hotfix works. If it doesn't, you're doing it wrong.
Click to expand...
Click to collapse
What makes you think so? There are loads of people who've installed the fix and experienced the bug since. And more are cropping up every day. Just because some people haven't had the bug come back after installing the fix doesn't mean it wont. Some users had the phone for weeks before the bug cropped up initially. Moreover, HTC themselves are not advertising the hotfix as relating in anyway to the stuck outbox problem. The accompanying description on their site is a load of marketing speak nonsense.
My 2p worth.
Firstly I have a love hate relationship with HTC Messaging. I've always used PocketCM anyway instead of the standard MS c#@* and it has worked lovely until the recent ROMS came along. Now it simply won't run alongside. Just crashes out. I don't know why and the developer can't assist as he does not have a machine to test it with and can't recreate the issue etc, etc...
Last week T-Mobile made me an offer that could not be refused and so I upgraded to the HD2. It has been with some trepidation that I have used it the past week or so as I send and receive a lot of texts on a daily basis but I have to say I have not had the problems you guys are having. They go straight away and there is none of the lag that has been reported. I'm beginning to think I must be very lucky! On the other hand I would agree that to me the two basics of these phones that must work faultlessly are the calls themselves and SMS. The fact that there is issues is pretty dreadful...
My next hope is the arrival of hacking SPL so I can flash a decent ROM onto the device and hopefully one without this program built in!!
The SMS outbox build-up (and therefore non-sending) bug is intermittent. I had it after around 4 days on my original handset. I installed the hotfix immediately upon unboxing the replacement and encountered the problem within 24 hours. There is also another, more nasty and even more intermittent SMS bug - mentioned by only a couple of people on this forum - and that is texts going to someone other than the intended recipient. I have had it happen twice to me and that is enough to give me ZERO confidence in sending texts on this device. I don't discuss anything that I would be embarrassed about if it were to get into the wrong hands. This is a bit of a disaster for a seasoned texter like myself, I used to text more than I made calls.
HTC need to address this, they obviously can't locate the 'bug' or don't fully understand the problem. Intermittent faults are notoriously difficult to fix as they never occur when the 'tester' is checking for them. Therefore if a fault cannot be replicated, how can it ever be fixed? My 2 cents is that the whole messaging app should be rewritten from scratch and the plans for the old system should not be looked at - it should all be fresh. If they can't find the bug, write some new code.
sunking101 said:
The SMS outbox build-up (and therefore non-sending) bug is intermittent. I had it after around 4 days on my original handset. I installed the hotfix immediately upon unboxing the replacement and encountered the problem within 24 hours. There is also another, more nasty and even more intermittent SMS bug - mentioned by only a couple of people on this forum - and that is texts going to someone other than the intended recipient. I have had it happen twice to me and that is enough to give me ZERO confidence in sending texts on this device. I don't discuss anything that I would be embarrassed about if it were to get into the wrong hands. This is a bit of a disaster for a seasoned texter like myself, I used to text more than I made calls.
Click to expand...
Click to collapse
Now that would be a major pain in the a#*&! As I've said I believe I must have struck lucky and have none of those issues but if I did.... God doesn't bear thinking about!
sunking101 said:
HTC need to address this, they obviously can't locate the 'bug' or don't fully understand the problem. Intermittent faults are notoriously difficult to fix as they never occur when the 'tester' is checking for them. Therefore if a fault cannot be replicated, how can it ever be fixed? My 2 cents is that the whole messaging app should be rewritten from scratch and the plans for the old system should not be looked at - it should all be fresh. If they can't find the bug, write some new code.
Click to expand...
Click to collapse
+1 to that idea but I wouldn't hold your breathe!!
One again, I repeat: I haven't seen anyone in America have this issue. I use ATT and have no issues with texts. None. I've had my HD2 for almost a whole month, as well.
*knocks on wood*
Lucky indeed
TonyJ999 said:
My 2p worth.
Firstly I have a love hate relationship with HTC Messaging. I've always used PocketCM anyway instead of the standard MS c#@* and it has worked lovely until the recent ROMS came along. Now it simply won't run alongside. Just crashes out. I don't know why and the developer can't assist as he does not have a machine to test it with and can't recreate the issue etc, etc...
Last week T-Mobile made me an offer that could not be refused and so I upgraded to the HD2. It has been with some trepidation that I have used it the past week or so as I send and receive a lot of texts on a daily basis but I have to say I have not had the problems you guys are having. They go straight away and there is none of the lag that has been reported. I'm beginning to think I must be very lucky!
Click to expand...
Click to collapse
That's the problem. Although I've read and followed these threads about this problem as they came across the forum, I had'nt had any problems myself and considered myself lucky too! But after regaining confidence in messaging with my leo, and I started to send texts again it turned out this problem occurs quite random. Sometimes I send a text and it gets delivered right away, but another time I'll send a text and a few others to other recipients, and they all get delivered 2 days later!! That's where it gets tricky for HTC I think. Then again, if they are able to create these beautiful devices, they're certainly able to rewrite a flawless messaging-app from scratch.. Only hope that this will be fixed soon Or HardSPL will be released soon.
DexyG said:
Protip: The hotfix works. If it doesn't, you're doing it wrong.
Click to expand...
Click to collapse
If you're saying that, YOU know nothing.
I too suffer this problem.
Today I got really pi**ed with it and uninstalled the Hotfix, leaving just the ROM Update, so far so good - probably just today though!
This is a really buggy phone throughout though, probably the worst I've had, but somehow this appeals to me deep down
I've had the phone since November, seen the sms problem only twice. Kinda got the impression that it only occurs if the phone has been on a good while, i.e a number of charges with no soft-resets. That could easily be coincidence.
Both times also after spotting the messages in the outbox and doing a soft reset the queued messages sent.
Still not working for me too

HTC HD2 - Possibly the worst mobile phone i have ever had

Just as the title says......
I got this phone in December after hearing nothing but good reviews about it and HTC Sense looks really good. I have had Nokia phones ever since the Nokia 3210 but after some problems with my last 2 Nokia's, i thought i would leave them and move to HTC.
To start with i use my phone a lot for listening to music but the music player is riduculous. It keeps stopping during songs, and sometimes the phone restarts itself when this happens. Sometimes it takes a couple of minutes for the song to play after selecting it.
Secondly, the text messaging application is a complete joke. I can send a text message to say my wife and she will not receive the message for a good coupls of hours or even sometimes, the next day. I have spoken to my service provider and they tell me that the message is taking 5 SECONDS to get from my phone to the recipent. That's when the phone actually decides to send the message.
Thirdly, typing on the keyboard is riduculous. Random letters are activated without me even pressing those keys. I can press, say, 'k' and some random letter in the middle of the keyboard is activated. This make typing a text message so so frustrating and annoying.
Lastly, i keep loosing the signal, therefore i cannot make a phone call, send a text or even browse the web. The signal indicator at the top of the screen has little dots where it indicates that it is looking for a signal and my operator text dissappears.
Other than these problems the phone is ok but i have sent the device to HTC twice now and it has come back exactly the same. The first time they said that they re-connected some connector inside the phone and the second time, they said that they reflashed the device due to some error messages.
I can honestly say that i regret making the move to the HTC HD2 and i am dissappointed because it had such good reviews. What can i do...go back to Nokia??
hatchie said:
What can i do...go back to Nokia??
Click to expand...
Click to collapse
Yes...if you want an even worse fone...
hatchie said:
Just as the title says......
I got this phone in December after hearing nothing but good reviews about it and HTC Sense looks really good. I have had Nokia phones ever since the Nokia 3210 but after some problems with my last 2 Nokia's, i thought i would leave them and move to HTC.
To start with i use my phone a lot for listening to music but the music player is riduculous. It keeps stopping during songs, and sometimes the phone restarts itself when this happens. Sometimes it takes a couple of minutes for the song to play after selecting it.
Secondly, the text messaging application is a complete joke. I can send a text message to say my wife and she will not receive the message for a good coupls of hours or even sometimes, the next day. I have spoken to my service provider and they tell me that the message is taking 5 SECONDS to get from my phone to the recipent. That's when the phone actually decides to send the message.
Thirdly, typing on the keyboard is riduculous. Random letters are activated without me even pressing those keys. I can press, say, 'k' and some random letter in the middle of the keyboard is activated. This make typing a text message so so frustrating and annoying.
Lastly, i keep loosing the signal, therefore i cannot make a phone call, send a text or even browse the web. The signal indicator at the top of the screen has little dots where it indicates that it is looking for a signal and my operator text dissappears.
Other than these problems the phone is ok but i have sent the device to HTC twice now and it has come back exactly the same. The first time they said that they re-connected some connector inside the phone and the second time, they said that they reflashed the device due to some error messages.
I can honestly say that i regret making the move to the HTC HD2 and i am dissappointed because it had such good reviews. What can i do...go back to Nokia??
Click to expand...
Click to collapse
your device is totally defected replace it or update to the latest software version 1.66
Hi, Its high time you upgrade your ROM. Those were thing of the past. Visit your dealer ASAP for a ROM upgrade.
-Herojit
herojits said:
Hi, Its high time you upgrade your ROM. Those were thing of the past. Visit your dealer ASAP for a ROM upgrade.
-Herojit
Click to expand...
Click to collapse
Hi Guys,
I have upgraded my phone to Rom 1.66 from the HTC website when it was released
you can try using a cooked ROM from this great forum and you will find that the great chefs here make better roms and most little annoyances you mention are ironed out.
using a cooked rom also makes you relize what a brilliant device the HD2 is compared to a Nokia!!!!!!
Quinny said:
you can try using a cooked ROM from this great forum and you will find that the great chefs here make better roms and most little annoyances you mention are ironed out.
using a cooked rom also makes you relize what a brilliant device the HD2 is compared to a Nokia!!!!!!
Click to expand...
Click to collapse
right, why do you hspl your device anyways if you're using stock roms?
ive got the telstra version in australia and dont have any of those problems with messaging or music playback etc. as far as i am concerned, it is an excellent phone. i have not upgraded the roms or anything. it is exactly as it was from telstra. as far as the signal thing goes, that is probably due to your carrier. regarding the keyboard, turn on the xt9 predictive text thing on the keyboard. trust me when i say it works. i was having difficulty with the keyboard due to having a touch pro as my previous phone that had a physical keyboard. the xt9 takes care of this problem. it does take a little getting used to especially if you are like me and learnt to touch type, but i find it easy to use now. dont give up on it just yet, they are as good as they look.
Quinny said:
you can try using a cooked ROM from this great forum and you will find that the great chefs here make better roms and most little annoyances you mention are ironed out.
using a cooked rom also makes you relize what a brilliant device the HD2 is compared to a Nokia!!!!!!
Click to expand...
Click to collapse
Ok, what is the best rom to use from this forum?
to hatchie - HTC HD2
hatchie said:
Just as the title says......
I got this phone in December after hearing nothing but good reviews about it and HTC Sense looks really good. I have had Nokia phones ever since the Nokia 3210 but after some problems with my last 2 Nokia's, i thought i would leave them and move to HTC.
To start with i use my phone a lot for listening to music but the music player is riduculous. It keeps stopping during songs, and sometimes the phone restarts itself when this happens. Sometimes it takes a couple of minutes for the song to play after selecting it.
Secondly, the text messaging application is a complete joke. I can send a text message to say my wife and she will not receive the message for a good coupls of hours or even sometimes, the next day. I have spoken to my service provider and they tell me that the message is taking 5 SECONDS to get from my phone to the recipent. That's when the phone actually decides to send the message.
Thirdly, typing on the keyboard is riduculous. Random letters are activated without me even pressing those keys. I can press, say, 'k' and some random letter in the middle of the keyboard is activated. This make typing a text message so so frustrating and annoying.
Lastly, i keep loosing the signal, therefore i cannot make a phone call, send a text or even browse the web. The signal indicator at the top of the screen has little dots where it indicates that it is looking for a signal and my operator text dissappears.
Other than these problems the phone is ok but i have sent the device to HTC twice now and it has come back exactly the same. The first time they said that they re-connected some connector inside the phone and the second time, they said that they reflashed the device due to some error messages.
I can honestly say that i regret making the move to the HTC HD2 and i am dissappointed because it had such good reviews. What can i do...go back to Nokia??
Click to expand...
Click to collapse
dear friend
if i may suggest, you need to take a strong stand with the shop you bought this phone from or at least with HTC. Your handset is definitely defected in terms of hardware and any kind of ROM upgrade is not going to help you.
best of luck
o2-lover
Have to agree with O2 lover. Had my phone for about 5 weeks and was running stock ROM 1.43.206.4 for a few weeks before upgrading to a cooked ROM and I had none of those problems.
Take it back to the shop and insist on a replacement handset as there is something clearly wrong with yours.
I know 3 people all with HD2's running stock ROM's (earlier ones than the 1.66 version which you're running) and I've never heard of any of the problems you've encountered.
No amount of flashing cooked ROM's will solve your problems imo...
The HD2 indeed had all those problems which you mentioned. But most of them are fixed now.
If you want to try a Custom ROM I'd suggest Artemis. It seemed pretty stable to me.
Also install the Less Sensitivity patch for your Keyboard.
Yeah install HSPL and void your warranty as your phone wasn't working properly in the 1st place.
He clearly has a defective handset, great advice though guys lol
rom choice is just a personal preferance but i use dutty's from htc pedia. all the issues you mention are all found in this forum if you do a little digging around. and there are loads of info for you to find out.
the music part if i remember rightly is somthing with the memory card try format the sd card.
the messaging problem i had on stock rom also sent a text to my gf about 12 o'clock and she recieved it at 3 a few times but changing radio helped. that's with 3 networkin the uk.
as for the keyboard use XT9 as its so easy to use(just typed this whole message using my phone)
i really do not think its hardware related? i could be wrong.
moving from a nokia to a device like this is hard to figure out but in time it sill be easy.
Quinny
rgrover said:
Yeah install HSPL and void your warranty as your phone wasn't working properly in the 1st place.
He clearly has a defective handset, great advice though guys lol
Click to expand...
Click to collapse
using HSPL won't void your warranty as it can easily be removed!!!!
I've experienced the music pausing on the 1.66 ROM although your pausing seems worse than mine (my phone has never restarted during music playback). Have you tried using another music player like Pocket Player? The reception problems and text message delays are possibly related and most likely caused by poor reception in your area. In my experience, the antenna in the HD2 is pretty good and I can often get good reception in areas where other people get none.
All answered by previous posters.
In your specific case I would suggest you need to be 'connected to people', rather than being 'quietly brilliant'.
Certainly this forum had all the answers to all your concerns apart from losing signal.
Generally where a device receives a multitude of rave reviews, it justifies these various reviewer opinions. The HD2 is no exception!
Since listening to music is your main ambition, any reason why you haven't considered the iPhone.
I have the ipod touch which is gathering dust, but I do miss not having a volume slider and perhaps lyrics!
Before the HD2 my Boss bought me the nokia N97...the worst Phone ever made by nokia:
ridiculous hardware problems, touchscreen with no cinetic scroll ( we talk about 600 € for the phone, man!!!).
Try to google around with this key words: "n97 gps" or "n97 camera"...
So don't say us, nokia is better
Nokia loses the touchscreen smartphone war, that's all.
Cheers
I've had my HD2 since release, way before HSPL and custom ROMs were available. I've never had any of the issues you have experienced, so a hardware problem with your handset could be likely.
However, I would at least have a bash at upgrading to a custom ROM first before returning your handset. If it does not improve matters you can flash back to a stock rom, which removes HSPL, so warranty will not be voided. You can then try for a replacement handset knowing in your mind there is definately an issue with the handset itself.
As well as the 'Artemis' ROM that was suggested, I would also recommend 'Topix' or 'Energy' ROM variants. But rather than listening to other people, have a good read in the "HD2 ROM Development" forum section for yourself. Finding a ROM you are happy with is very much about personal preference. It would be worth trying a few any way. But beware, flashing gets very addictive!

Do you want a official SMS Fix?

Hoi Pipeloi my fellow HD2 and other HTC owners
This is not just a poll its kind of a petition for the official SMS bug Fix
that HTC "wont" try to Fix...
The bug only shows up when you have 20+ smses of one or more contacts. Sense reloads these smses for no reason en slows down the device.
you can do a little trick for a faster load but that wil not help mutch : when you open contacts smses press send and there wil be a popup just press no and voila all smses are quickly reloaded...
Vote: Yes please HTC please...!
Vote: Pfff never mind... my next device will not be a HTC Phone...
Vote: I dont care...
If this Poll has over 1000 or more votes i wil send it to HTC
and lets see what thy gonna say then
Probably will do similar thread about HTC give everyone a free HD2 Device.
With the same result.
Raven78uk said:
Probably will do similar thread about HTC give everyone a free HD2 Device.
With the same result.
Click to expand...
Click to collapse
Haha now that would be a sweat deal for us
i'm in
my sms works great, but i vote yes for those who have probs with it, cause i just cant imagine a life without sms >.<!
and i want an awsome windows mobile sms app, the standard winmo one gets boring and htc messaging suxx too :/
Just to clarify the only issue I have with SMS and writting in general is that damn ghosts typing where every button on the keypad randomly gets pressed. Even more annoying when you have swype!
Is this what you are referring to?
mine is ok, but I voted for those with issues
acky85 said:
Just to clarify the only issue I have with SMS and writting in general is that damn ghosts typing where every button on the keypad randomly gets pressed. Even more annoying when you have swype!
Is this what you are referring to?
Click to expand...
Click to collapse
well i don't have that problem... you my try this for the gost typing
the fix we want is for when you gonna type a sms the prev smses are reloaded and therefor slowing down the reaction time of the keyboard..
Oh I see. I had that with my previous decide so I took it back and threatened to cancel the contract, the next one did the same thing so I gave them one last chance. Its now all ok.
I still join you in your pain though and voted.
Thanks for the link I'll check it out now
Yes indeed. I truly hope they are going to fix this SMS issue.
I voted yes and did call HTC about this problem and did mention to them that i am not the only one with this issue. They told me we don't care what message boards have to say lol
Well i hope they still do something about this
I'm in! This has got to be fixed FAST!
IannEefje said:
well i don't have that problem... you my try this for the gost typing
the fix we want is for when you gonna type a sms the prev smses are reloaded and therefor slowing down the reaction time of the keyboard..
Click to expand...
Click to collapse
Yes, I voted for get this fix right now HTC or else I will turn to Iphone 4!!!!
Even though my sms working ok but b/c i only had only a few smses.
It will definately get worst for people with 100+ smses.
While i am at it, how can they f...king turn their back on fixing the led notification issue!!! Expect to see red flashes for missed smses etc but not working and is ignored!!!!
900 votes to go! Vote people
I would add more details to the first post, I am sure not everyone knows which SMS issue you mean!
corny2007 said:
I would add more details to the first post, I am sure not everyone knows which SMS issue you mean!
Click to expand...
Click to collapse
Ok thx -- its done
I'm not sure if this will help, but when I flashed the official O2 Rom 1.72.206.3 a few days ago, the sms delay problem seemed to have dissapeared. I tried two contacts that have threads of around 100 sms messages with no delay at all.
I'm using the new O2 ROM (1.72.206.3) aside from it being absolute CRAP the SMS issue still persists. Among other things, which are much more annoying, like the constantly skipping music (even with hot-fix), but nothing more annoying than my phone locking up and belching out its load ass ring-tone while vibrating it's self to pieces if I don't pick up fast enough, which obviously requires me to remove the battery, something I have to do at least once a day.
I'm still using a stock ROM because I'm debating my next move, which is likely to be that O2 are going to get this phone shoved up their ass.
I'm tired of this device, I'm also tired of watching my old iPhone 3G (which my wife now has) working flawlessly, like it did for me. I'm also still puzzled to why I made the decision to get a HTC HD2 when the iPhone 3GS would have solved all my gripes with the original iPhone 3G (being slightly slow).
Rant over!
Phil
kerman19 said:
I'm using the new O2 ROM (1.72.206.3) aside from it being absolute CRAP the SMS issue still persists. Among other things, which are much more annoying, like the constantly skipping music (even with hot-fix), but nothing more annoying than my phone locking up and belching out its load ass ring-tone while vibrating it's self to pieces if I don't pick up fast enough, which obviously requires me to remove the battery, something I have to do at least once a day.
I'm still using a stock ROM because I'm debating my next move, which is likely to be that O2 are going to get this phone shoved up their ass.
I'm tired of this device, I'm also tired of watching my old iPhone 3G (which my wife now has) working flawlessly, like it did for me. I'm also still puzzled to why I made the decision to get a HTC HD2 when the iPhone 3GS would have solved all my gripes with the original iPhone 3G (being slightly slow).
Rant over!
Phil
Click to expand...
Click to collapse
Perhaps you've got a lemon Phil and you need to bring it back to O2. I'm using the same device with the same rom and the same hotfixes. I have zero lag on my sms messages no matter how long the thread and my music plays fine. I think your other problems may be down to settings and tweaks which is something WM users need to get used to (although most, like myself, enjoy the tweaking very much). My wife is happy with her iphone 3GS too, but I think the HD2 is far superior for my needs. I'm not trying to start an HD2/iphone debate, there are already too many on the forums, I'm just saying that given a propper device with the propper tweaks and mods, you've got one envyable phone there.
You guys who don't have this problem, what ROM and radio do you have?

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