Database Users

How long before involving Consumer Product Liability Law?

Consumer Product Liability Law quote
"Products that malfunction or cause harm due to design flaws, manufacturing errors or inadequate warnings or directions are considered defective."
How much more time should we, consumers, give Samsung before asking Feds to help us? I personally would like to believe that consumers have rights, a concept that Samsung is not willing to accept.
For the curious ones, this post has to do with Samsung recalling the broken phones for the purpose of fixing them. For the ignorant ones, pat yourself on the back for accomplishing nothing again.

I suppose the other thread with people whining was not adequate?
You didnt even address what you are upset about? I assume GPS.... which is funny since the VAST MAJORITY on here have absolutely no issues.

Lawsuits and such
Krzysiek_CK said:
Consumer Product Liability Law quote "Products that malfunction or cause harm due to design flaws, manufacturing errors or inadequate warnings or directions are considered defective." How much more time should we, consumers, give Samsung before asking Feds to help us? I personally would like to believe that consumers have rights, a concept that Samsung is not willing to accept.
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I'm assuming based on your other postings that this relates to GPS issues. I'll try to address your questions with as little drama as possible:
How much more time should we, consumers, give Samsung...
- After you have exhausted all other remedies. In some cases, never. Were you aware of the issue in the time window when the product could still be returned or exchanged?
...before asking Feds to help us?
- There is no "Asking Feds" to help. You can file complaints with the FTC or maybe another federal organization, or with your state attorney general. As you probably know, your likely success in this area will be close to zero.
I personally would like to believe that consumers have rights, a concept that Samsung is not willing to accept
- you do have rights, but from a civil law perspective, what are your damages? Do you think a reasonable person on a jury would find Samsung liable for anything, when 98% of the phone functionality works just fine, and as for GPS, it works fine for some significant percentage of the consumers? You should be asking yourself what is your personal responsibility in this... did you keep the phone past the initial return period in hopes of a fix coming out? Did Samsung do due diligence and provide a fix eventually, that appears to have work for the vast majority of users? (Yes).
I know it frustrating, my device is the second one I had, the first one was crap, and this one the GPS works but is occasionally flaky. I'll get over it, and I have not relied on any assertions of Samsungs that caused irreparable harm. Generally, you cannot sue for grief (and while we as a country seem to have drifted that way, thank god that's still basically true). You will have this phone 1 to 3 years of what is hopefully a 80+ year life. You will make better buying decisions in the future, and do more due diligence when buying a phone. And this assumes you just don't sell this one on e-bay and buy another one.
So my long ramble is summarized, and aiming at all the other class action ninnies, into this one short sentence: "Get a life".
Mike (Who obviously has to much time on his hands today)

I'm confused by all of the people who complain about the GPS. Mine has always worked fine from stock through the latest ROM I am on. It seems like there are dozens of ways to fix the issue that have worked for many people. Are there still people out there who have exhausted every lead and STILL cannot get it to work? Whenever I read a complaint about GPS, people don't specify what they have tried and what has failed.

s15274n said:
I suppose the other thread with people whining was not adequate?
You didnt even address what you are upset about? I assume GPS.... which is funny since the VAST MAJORITY on here have absolutely no issues.
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I am seriously tired of seeing this response to people who are suffering with GPS issues to no avail. I don't really care about how the"vast majority" isn't having issues. I care about my phones issues. Obviously there are phones out there with a non functioning GPS. I am one of them, so is my wife. Even if 70%-80% of the phones had a functioning GPS that still leaves 20%-30% SOL.
Did I notice the GPS issue when I bought the device? Yes. Did I notice that a good number of others had the same problems? Yes. We were advised by tmobile to wait for a patch. The patch came well past the return date.
tl;dl
If your GPS is working that's great, that doesn't mean that everyone's is working. There are people that still have major GPS issues. If you don't like the complaints don't click on the thread.
I have tried all of the fixes btw. My wife and I still have extremely inconsistent performance and locking issues.

velocd said:
I am seriously tired of seeing this response to people who are suffering with GPS issues to no avail. I don't really care about how the"vast majority" isn't having issues. I care about my phones issues. Obviously there are phones out there with a non functioning GPS. I am one of them, so is my wife. Even if 70%-80% of the phones had a functioning GPS that still leaves 20%-30% SOL.
Did I notice the GPS issue when I bought the device? Yes. Did I notice that a good number of others had the same problems? Yes. We were advised by tmobile to wait for a patch. The patch came well past the return date.
tl;dl
If your GPS is working that's great, that doesn't mean that everyone's is working. There are people that still have major GPS issues. If you don't like the complaints don't click on the thread.
I have tried all of the fixes btw. My wife and I still have extremely inconsistent performance and locking issues.
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you should try AXURA if you havent, my GPS never worked until then, its a few feet off, but i dont mind that.
@OP, why is the only reason that you people think vibrants suck is the GPS?
WOOPTIDOO! a gps doesn't work.
Think of it this way, would you take a IPhone from which your calls would drop, and wouldn't be able to call anyone half the time? or not be able to use your dang brain to read the street names and figure out where your going.

...................

So basically the op didn't do his research before buying a product and now wants to cry foul. I bought my Vibrant in August, bought two, after researching it for a good two weeks. I compared it to most of the other offerings from all carriers with the exception of iPhone. I was fully aware of the gps issue before hand, very well documented. I even went so far as to have the work around sitting on my computer when I brought the thing home. One of the first things I did was apply the work around.
All that said maybe you should take a good hard look in the mirror and ask yourself who really needs to be blamed for you owning a product that doesn't work to the abilities that you think it should.
Sent from my SGH-T959 using XDA App

And I'm REALLY tired of people coming to a development forum making posts about class action lawsuits.... Heaven forbid they use an existing thread (there was one on the very same page when the op created this thread).
There is nothing wrong with the vast majority, this can't be denied. There are a ton of ways to try and correct the problem.
H,eck send me your phone and I'll create a video of YOUR phone navigating me to the local bar so I can celebrate one less annoying "let's sue... For something" thread.

bigragu said:
I'm confused by all of the people who complain about the GPS. Mine has always worked fine from stock through the latest ROM I am on. It seems like there are dozens of ways to fix the issue that have worked for many people. Are there still people out there who have exhausted every lead and STILL cannot get it to work? Whenever I read a complaint about GPS, people don't specify what they have tried and what has failed.
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While the OP is kind of a tool (yeah, the Feds are going to leap in and fix your phone...), these "My GPS works great!" posts are almost as ridiculous.
It isn't as if a bunch of us got together and pretended to have insurmountable GPS problems.
In my case, the GPS has become usable after the second Eclair update. My wife's still doesn't work but she doesn't use it, so she doesn't care. The other two in the house now work normally. So just in my house, we pretty much cover the range.
Just because it isn't affecting you doesn't mean the rest of us are merely delusional.
And since you asked, yeah, I have tried pretty much eveything that was suggested here on XDA, short of some of the more recent ROMS (which I don't want for a variety of other reasons).

xriderx66 said:
you should try AXURA if you havent, my GPS never worked until then, its a few feet off, but i dont mind that.
@OP, why is the only reason that you people think vibrants suck is the GPS?
WOOPTIDOO! a gps doesn't work.
Think of it this way, would you take a IPhone from which your calls would drop, and wouldn't be able to call anyone half the time? or not be able to use your dang brain to read the street names and figure out where your going.
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So you recommend medication for a person with hardware problems. That says more about your condition than that of the person you're replying to.
Maybe people are upset because the Vibrant was advertised as having a GPS, and a GPS is a huge part of Android's functionality? Just because your GPS works, or because you don't use it, doesn't excuse you coming in here and acting like a jerk.

Col.Kernel said:
So you recommend medication for a person with hardware problems. That says more about your condition than that of the person you're replying to.
Maybe people are upset because the Vibrant was advertised as having a GPS, and a GPS is a huge part of Android's functionality? Just because your GPS works, or because you don't use it, doesn't excuse you coming in here and acting like a jerk.
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No. My GPS never worked until I found the Axura rom it worked on all 3 of my vibrants.
Try the rom if you want the GPS so dang much. Is all I'm saying.
Sent from my SGH-T959 using XDA App

This is not legal advice, but:
As far as a lawsuit goes, the best argument would be that product was "not fit for the particular purpose for which it was sold." Most jurisdictions have some form of breach of warranty laws that could provide the basis for a suit if the product was advertised or represented as having working gps. However, Samsung/T-Mobile would have the defense that when you purchased the phone, the gps didn't work but you kept it anyways (past the 14 or 30 day buyer's remorse period). In other words, by not returning it, you accepted the non-conforming goods.
As for the "Feds" stepping in, I wouldn't count on it. Your best bet would be to find an attorney that would take on a class action suit in hopes of a big fee award. Usually if there is any merit to a claim like this, attorneys are jumping at the chance to sue, b/c at the end of the day the settlement is usually something like pennies for the consumer, a promise by the company to play fair in the future and a big award of attorneys fees.
All that being said, I would think that if you sent Samsung/T-Mobile a well drafted demand letter under your jurisdiction's consumer protection laws, they would make an offer of a return or exchange of the phone to avoid the hassle. Better yet if you had an attorney friend that would do it for you.

Well, as someone with GPS issues, I'll say that something like a class action is largely useless.
I also think that "oh, just try another ROM", while valid in some cases, is also completely ridiculous. One shouldn't have to modify their phone and void a warranty in order to have functional hardware (note I've done both ).
I know it's frustrating. For me, no update or work around worked. I had to crack open my phone and bend up the contact on my GPS Antenna (which plenty of us are trying here) and now it works great. Is my SNR the strongest? No, it doesn't really go above 40. But I get 10-14 satellites to lock and it holds a signal even inside the house.
Yeah, it's insane to have a problem with something so basic on a smart phone these days. But the reality is that the vast majority of smart phone users never even turn on GPS. Out of the ones that do, a small percentage have issues. That means that there's only a small fraction of SGS users experiencing GPS issues and the people that tend to be the loudest are the ones that have problems. Samsung doesn't care. Neither would HTC or Motorola.
They also know that the average length of time the average user keeps a phone is 20 months. That number decreases with smart phones AND with people that are tinkerers. I'd imagine it would be a rarity for a lot of people here to keep a phone longer than 16-18 months. All of these manufacturers know that you'll move on to the next device long before you get a class action lawsuit going.
I may be an exception, but my time is worth more money than a class action over a device that is 97% functional.

"Plaintiff asserts that Defendant's product is 'laggy', as such term is commonly understood within the North American phone nerd community; and even the use of third-party measures such as 'Ryan's OCLF' did not transform the product into the 'buttery-smooth beast' that Plaintiff had intended to purchase..."

If you have tried the workarounds and have got all the current updates and your GPS is not working, walk into a T-Mobile store or call customer service and complain. Every day people are getting replacement phones and if they tell you that you are out of your return window, explain that you kept getting told to wait by your local rep.
This is a basic customer service issue, no need to get all bent out of shape. If yours doesn't work, ***** up a storm with T-Mobile for a replacement.

xriderx66 said:
No. My GPS never worked until I found the Axura rom it worked on all 3 of my vibrants.
Try the rom if you want the GPS so dang much. Is all I'm saying.
Sent from my SGH-T959 using XDA App
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I couldn't agree more and that was the point of my earlier post. I understand there are people who have issues that others don't. (I had the hardware lock issue). It just seems that there ARE ROMs out there that have fixed the problem. If you need GPS that bad (and I do), try them until you find one that works.

I jusy don't get peaple...Just call Tmobile and tell them your issue like some other user and they will replace your phone...

Idea about demanding some answers

why don't we do the same thing like the guys wil LG Optimus did? they posted questions all over their Facebook site and Twitter.... how about a group effort to do the same?

We've done that in the past with various phones. Samsung/Sprint just don't seem to care.

othan1 said:
We've done that in the past with various phones. Samsung/Sprint just don't seem to care.
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Well let's do it again. These phones are Samsung's best sellers. We should be able to give them a run for their money. I didn't pay 500$ for an antiquity(YES i bought it).

apatcas said:
Well let's do it again. These phones are Samsung's best sellers. We should be able to give them a run for their money. I didn't pay 500$ for an antiquity(YES i bought it).
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Bought mine too - but it really didn't get anything solved for the 1.5 Hero kernel source - they still released it on their own schedule.

you know im just impressed that this worked for LG and when i even suggest this here everyone just gives the **** up... i mean really? do you think it will hurt our chances to get an update? people are so used to taking **** and just eating it up.
nothing in this world will just coincidently land in your lap.
here's the link... http://www.facebook.com/SamsungGalaxyS
I asked. didn't hurt me to type. then again i actually fought for a lot of stuff in life.

Its not about eating he piles of utter bs they feed us with a snow shovel, its the simple fact that they will release it on their own internal schedule and unless your giving the project manager head under his desk 9-5 then the ammount you ***** about the update matters to them about as much as one of their 8 year old production line workers complaining that they are hungry or just lost a finger in a machine. Complain all you want, they have their cash now and they can do as they please. Now wether or not what they do is a good business decision for keeping and maintaining a happy customer base is a totally different situation. In all actuality the people on this and other SGS boards are in the minority, just audible enough to cause a fuss and make them release a generic statement that all public companies would that won't effect stock prices. The other 70% of customers couldn't give two air ****s what 2.2 is or what the hell kernel or source actually mean othe than popcorn and original copy.
Now as far as it working for LG. You show m where they said "no you can't have it" and then said "ok well you *****ed and threatend law suits enough here it is" I may believe that they actually released it based on consumer pressure and demands, other wise they did the same thing every company does. Develop a product, change their mind 7 times a week, finally get something that is "ok" but in all reality is mediocre because of the politics involved internally, test it, fix it, lather, rinse, repeat as necessary, release to the customer and in the process shut the people up who are *****ing and won't be happy even when its done because someones $15 dollar sub standard blue tooth headset won't pair or an app in the market that used to work fine fcs now.
/rant
Sent from my SPH-D700 using XDA App

Like I've said before: Sprint has people deliberately "leak" updates to quiet down the tech crowd by throwing them a bone now and again. We also do their beta testing for them on a large scale. Do you think that Sprint engineers don't comb these boards for good ideas?
Sent from hell...

Top Nurse said:
Like I've said before: Sprint has people deliberately "leak" updates to quiet down the tech crowd by throwing them a bone now and again. We also do their beta testing for them on a large scale. Do you think that Sprint engineers don't comb these boards for good ideas?
Sent from hell...
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Ofcourse they do,thats buisness...And the real reason 2.2/2.2.1 didnt come out sooner,work really didnt start till about a month and a half ago,and there is still no real rush.Have you noticed how many EVO commercials are on tv now,and pretty much no more epic commercials.Its because they need to sell as many of those phones as possible for reasons unknown.But there is a big push to sell those phones.Yes they held back on 2.2 to patch some things in 2.2.1,mostly root,but that was like 3 days extra work at most.
Sent from my SPH-D700 using XDA App

The Class Action is great, what else can we do?

As someone else said, imagine what would happen if the iPhone's GPS didnt work, so why is Android held to a lower standard? Why are we supposed to accept whatever we are given, regardless of what we are promised? The SGS and iPhone 4 cost about the same amount, but we, as Android owners are supposed to just be grateful for anything that we get even when its less than promised?Samsung is already "rumored" to be planning our phone's successor. Thats bull****, we dont deserve to be treated like this. I love the Class Action Suit, but does anyone have any other creative ideas to not only help out current SGS owners but also ruin possible SGS 4G prospects? Samsung needs to be taught that we wont just be grateful for whatever we get, we demand what we are promised, we demand what we pay for; this is only reasonable.
A company should at least have some concern for their consumers, even if its barely recognizable. Samsung left us with a broken device we paid handsomely for, they have 0 concern for us. So I pray to whoever is listening up there that the SGS 4G fails miserably. If I knew how, Id make and circulate a Facebook page with just a couple of sentences outlining the case against Samsung. Even those who dont know much about Android would pay attention to a facebook page saying Samsung has ripped off SGS consumers, so avoid any Samsung phone at all costs, there are plenty of great alternatives. Maybe there is a more effective avenue, maybe we could even pursue multiple avenues. The goal is to bring attention to the shortcomings of the SGS we currently have, it deserves Samsung's attention. And now is the time, while the class action is getting attention, lets pile it on. Im happy to do what I can, im just not sure what to do. Any ideas?

kinda like the facebook page idea. I hate that Samsung doent give a **** about selling us a broken phone, even if they said they were really sorry itd be ok if they didnt fix it. Not only are they pricks, they're dicks too.

Well, debut day of Vibrant 4G or Successor is coming up. There will be people showing up to buy them. They will be watching its debut day. There will also be press and reviewers about its debut. Thus, if you have a crew of buddies willing to help you out in boycotting their Vibrant 4G or any of the coming Galaxy S product with picket signs and banners for in front of the local stores with drums and horns. Have your buddies call up local news and it will make it to some news since people will wonder what is going on... Resist if they give you and your buddies Vibrant 4G to shut you guys up. Too bad we just missed the CES. With all those press there, that would have been perfect! We need to organize into big group to do this more effectively even if lawsuit takes forever.
This will get them to know how angry we are about this "Froyogate"
Also, maybe somebody needs to make a boycott app for ALL Galaxy S product.
Report our problems on site like RipOffReport.com, scam.com, ScamBusters.org
Give the bad review that you think the product deserve on sites like amazon epinion, pricegrabber, cnet, etc.
http://www.examiner.com/technology-in-national/samsung-responds-to-froyogate-accusations
Corporations want to maximize their profits, both for themselves and their shareholders. Thus, this shouldn't come as a surprise.
A tipster has come forward and said that Samsung is holding back the Android 2.2 (Froyo) update from the T-Mobile Vibrant (Samsung Galaxy S variant) because they are afraid that such an update will impact sales of their upcoming Samsung Vibrant 4G Plus.
Reportedly, the new device is little different than the original Vibrant. In addition to the original Vibrant, the Vibrant 4G Plus has a front-facing camera, Android 2.2, and HSDPA+ 21 support.
Here's what the tipster said:
Some disturbing things have happened the last week or so concerning our “Vibrant”. Samsung has NOT allowed us to push the update OTA for 2.2 because they feel it will decrease the value of the upcoming Vibrant4G +. While from a marketing aspect i totally understand, as the Vibrant 4G is what the original Vibrant should have been in the 1st place. But to shun off and bold face lie to customers is NOT what T-Mobile is about.
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Furthermore, if Froyo works in "Vibrant 4G" - another product of Vibrant, this means it should be already for distribution for the Vibrant 3G version with minor changes.

I like the sound of all of this. I can't stand the idea that samsung suffers no repercussions for selling so many broken phones. Froyo or no froyo, the phones gps is broken, samsung shouldn't have the option to not fix it, it's INSANE

I thought that if you demonstrate to T-Mobile that the official Samsung GPS Tool fails, they would consider it defective and send for a replacement. Don't crucify me if I'm wrong, I haven't dealt with either companies.
My Samsung Vibrant came hardware locked, with faulty GPS. Samsung told me it wasn't there problem (no warranty because I brought it into Canada without an "international warranty"). Have I thought about a class action suit? Nope. I dunno, maybe it's because I'm Canadian or something, but I've just tried to fix my own problems. It's not the first product that's let me down, and I don't expect some lawyer to make it all better. Eventually the awesome people on this forum came up with a fix for the hardware lock. Then they brewed up roms based on the 2.2 leaks. Then a hardware GPS fix, combined with new software updates and now my GPS locks on in under 15s.
So what have I learned from all of this? I won't be purchasing a Samsung phone again. They've lost a customer. I vote with my wallet, not by signing some e-petition, or joining a Facebook group.
Do you really think a class action would change anything? Even if you are successful, you'll probably just get a credit towards your next Samsung purchase, or a refund on the cost of the GPS chip.
Let them know how you feel, and that you won't purchase any of their products in the future, and will be advising friends/family to do the same. kobesabi has outlined some great ways to let them know.

OP, check out the hashtag thread. If everyone screams the same thing our voice is louder.

cwoodworth said:
I thought that if you demonstrate to T-Mobile that the official Samsung GPS Tool fails, they would consider it defective and send for a replacement. Don't crucify me if I'm wrong, I haven't dealt with either companies.
My Samsung Vibrant came hardware locked, with faulty GPS. Samsung told me it wasn't there problem (no warranty because I brought it into Canada without an "international warranty"). Have I thought about a class action suit? Nope. I dunno, maybe it's because I'm Canadian or something, but I've just tried to fix my own problems. It's not the first product that's let me down, and I don't expect some lawyer to make it all better. Eventually the awesome people on this forum came up with a fix for the hardware lock. Then they brewed up roms based on the 2.2 leaks. Then a hardware GPS fix, combined with new software updates and now my GPS locks on in under 15s.
So what have I learned from all of this? I won't be purchasing a Samsung phone again. They've lost a customer. I vote with my wallet, not by signing some e-petition, or joining a Facebook group.
Do you really think a class action would change anything? Even if you are successful, you'll probably just get a credit towards your next Samsung purchase, or a refund on the cost of the GPS chip.
Let them know how you feel, and that you won't purchase any of their products in the future, and will be advising friends/family to do the same. kobesabi has outlined some great ways to let them know.
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I understand your feelings. And I think most people in here is of the mindset that we can fix our phones better than Samsung. What is going on here is a movement towards holding Samsung to their promises. They are in the OHA and therefor are legally bound to release the Source Code for the Vibrant. The second thing is that they promised multiple times throughout the last year that they would release Froyo to the US Galaxy S phones, and they didn't. If you vote by your wallet that is OK. How much do you spend on buying a new phone? With the current pricing around $500 without contract. If one person doesn't give Samsung their $500, Samsung doesn't care. If all the people on XDA doesn't give them $500, Samsung still won't care. However if we can get enough people to realize that Samsung is not a good company to buy from as they have TERRIBLE software support for their phones, if we could get 100,000 people at first, that is $50 million, which is still just a drop in the bucket for them, but that is surely more painful than $500. This is to try to make Samsung take responsibility for their products.

Agreed, Samsung should be held to the agreements made regarding their source code. I also agree that people should be informed Samsung as a company, and their poor customer relation choices.
I just think a Class Action is the wrong way to do it

kobesabi said:
Well, debut day of Vibrant 4G or Successor is coming up. ... Resist if they give you and your buddies Vibrant 4G to shut you guys up.
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Riiiiiight...I promise I will do that!

AndroidPerson said:
As someone else said, imagine what would happen if the iPhone's GPS didnt work, so why is Android held to a lower standard? Why are we supposed to accept whatever we are given, regardless of what we are promised? The SGS and iPhone 4 cost about the same amount, but we, as Android owners are supposed to just be grateful for anything that we get even when its less than promised?Samsung is already "rumored" to be planning our phone's successor. Thats bull****, we dont deserve to be treated like this. I love the Class Action Suit, but does anyone have any other creative ideas to not only help out current SGS owners but also ruin possible SGS 4G prospects? Samsung needs to be taught that we wont just be grateful for whatever we get, we demand what we are promised, we demand what we pay for; this is only reasonable.
A company should at least have some concern for their consumers, even if its barely recognizable. Samsung left us with a broken device we paid handsomely for, they have 0 concern for us. So I pray to whoever is listening up there that the SGS 4G fails miserably. If I knew how, Id make and circulate a Facebook page with just a couple of sentences outlining the case against Samsung. Even those who dont know much about Android would pay attention to a facebook page saying Samsung has ripped off SGS consumers, so avoid any Samsung phone at all costs, there are plenty of great alternatives. Maybe there is a more effective avenue, maybe we could even pursue multiple avenues. The goal is to bring attention to the shortcomings of the SGS we currently have, it deserves Samsung's attention. And now is the time, while the class action is getting attention, lets pile it on. Im happy to do what I can, im just not sure what to do. Any ideas?
Click to expand...
Click to collapse
Send me all your grievances
[email protected]
Copy and paste them on RipoffReport
Samsung Forums
Facebook
Twitter #NeverAgain
Everywhere!!!!!!
Thanks for all the Support
BOYCOTT THE SAMSUNG 4G
I made a theme song
http://www.reverbnation.com/play_now/song_6815946
(To be honest I would have made this song at least a month ago before all of this but I was real busy all through December)

Here's one more thing we can do:
Post bad reviews of Samsung Galaxy phones on all online retailer web sites that sell them. Got an Amazon account? Post feedback there and drive this phone's rating down it gets Samsung's attention and warns potential buyers about buying a product that they will most likely be dissatisfied with once they realize that GPS is marginally functional and that it's running now outdated version of Android with no update in sight. Do the same on Tiger Direct, NewEgg and whoever else sells this phone.
Collectively we can definitely make Samsung take notice.

Lol the iphones attenna doesn't work.... no one sued over that
Although im all for the law suit
Sent from my SGH-T959 using XDA App

bbm21 said:
Lol the iphones attenna doesn't work.... no one sued over that
Although im all for the law suit
Sent from my SGH-T959 using XDA App
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Let me google that for you..what do you know...multiple lawsuits filed regarding antenna gate.
http://arstechnica.com/apple/news/2...on-suits-filed-over-iphone-4-antenna-flaw.ars

Also, people can also get creative on Youtube. Or something like MicBeast...the more sabateurs try to oppose him, the more view counts it gets and the more people pay attention to it.

kobesabi said:
Also, people can also get creative on Youtube. Or something like MicBeast...the more sabateurs try to oppose him, the more view counts it gets and the more people pay attention to it.
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http://www.reverbnation.com/play_now/song_6834100
I will be working on a YouTube video
exactly what kobesabi said
don't be fooled by the saboteurs
they had my thread closed
and I will not respond to any more of their BS
I am still going through with this class action
My original thread regarding the CA had nothing to do with this song
This came out of me complaining to people
about the constant issues I've had with my Vibrant
They would say "just shut up and make a song about it"
So I finally did
Agent Jones is one of those users that joined this forum for the sole intent and purpose of having my thread closed, and possibly having me banned from this forum. These are his posts see for yourself
http://forum.xda-developers.com/search.php?searchid=56507152
please join me in having saboteurs like him banned from this forum
people like him
whose sole purpose is to silence anyone who opposes their best interest
have no place in any public forum

Acknowledgment & Fax Cover sheet to submit additional information.
Filling for: ***** has been received by the FCC. Thanks for your information. When inquiring about your complaint, be sure to reference this number: 11-C00273373 and, be sure to mention that you filed this complaint over the internet.

I have just joined the Facebook group NeverAgainSamsung: http://www.facebook.com/home.php?sk=group_119358658137499
C'mon!

AndroidPerson said:
As someone else said, imagine what would happen if the iPhone's GPS didnt work, so why is Android held to a lower standard? Why are we supposed to accept whatever we are given, regardless of what we are promised? The SGS and iPhone 4 cost about the same amount, but we, as Android owners are supposed to just be grateful for anything that we get even when its less than promised?Samsung is already "rumored" to be planning our phone's successor. Thats bull****, we dont deserve to be treated like this. I love the Class Action Suit, but does anyone have any other creative ideas to not only help out current SGS owners but also ruin possible SGS 4G prospects? Samsung needs to be taught that we wont just be grateful for whatever we get, we demand what we are promised, we demand what we pay for; this is only reasonable.
A company should at least have some concern for their consumers, even if its barely recognizable. Samsung left us with a broken device we paid handsomely for, they have 0 concern for us. So I pray to whoever is listening up there that the SGS 4G fails miserably. If I knew how, Id make and circulate a Facebook page with just a couple of sentences outlining the case against Samsung. Even those who dont know much about Android would pay attention to a facebook page saying Samsung has ripped off SGS consumers, so avoid any Samsung phone at all costs, there are plenty of great alternatives. Maybe there is a more effective avenue, maybe we could even pursue multiple avenues. The goal is to bring attention to the shortcomings of the SGS we currently have, it deserves Samsung's attention. And now is the time, while the class action is getting attention, lets pile it on. Im happy to do what I can, im just not sure what to do. Any ideas?
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I love the facebook idea, we can have a vote "buy from samsung again, yes/no"...set that up and lets start a movement and make other consumers aware of what samsung had done.

Lot of good ideas here, maybe op can update with an organized list. I registered at scam and tipoff report so I'll start or add to samsung complaints, and th facebook thing sounds great. Let's keep it up

We egg sammys ceo house all day long )
Sent from my SGH-T959 using XDA App

This was just posted on twitter by Samsung usa

SamsungMobileUS: Seeking To Defuse Tensions, Samsung Opens Dialogue With XDA-Dev Forum - http://ow.ly/3X2cL @SamsungJohn
Sent from my non-rooted, stock eclair Epic.

I'd say the rants of people saying they're never going Samsung again seems to be paying off?

XtaC318 said:
I'd say the rants of people saying they're never going Samsung again seems to be paying off?
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No pay day yet. This is Sammy's way of confessing they have been trying to do it their way instead of please the customer for too long.
It still remains to be seen what they actually DO about it.
We all know what pathway good intentions paved =]

The bottom line is until sammy gets the carriers in line, and froyo gets released before its 1st birthday! People will rant with good reason. Btw gingerbread has been out for like 3 months! We have a top of the line device running an os from 2009. Honestly I love the hardware but I can't handle this bad os support.
Sent from my SPH-D700 using Tapatalk

Whoever even buys another Samsung flagship phone with the belief that they learned their lesson deserves what they are going to get and shouldn't complain anymore. If you haven't realized what their intent is, which is maximum profit with the least effort, while actually making it seem like they kind of care with PR rep's that promise things that they cant' actually commit to. INB4C
My friend asked me what phone he should buy, and looked at the Galaxy S2 and the Motorola Atrix. It was a no brainer which phone was the winner. Go Atrix! Pre-ordered and waiting! He was waiting for a nice dual core phone, but after the mess he has heard from me with Samsung, he said he definitely doesn't want to go through the same thing. To be honest, this crap is making me sick to my stomach just talking about anymore, cause we've all been crapped on, and it doesn't feel nice.

I'm not surprised in the least that Samsung would think that this meaningless gesture would diffuse this issue, but I'm honestly SHOCKED that "Xda leaders" would put any thought into this. I suspect they're making money off this, somehow.
This site has lost its way badly.

At least it's a start and shows Samsung at least recognizes they've pissed off some people. It's better than what they've been doing which has been a whole lot of nothing.

re: XDA profiting... maybe request some transparency on the issue??? Besides, I thought they were in bed with HTC, like Sprint...? (hehehehe )

Y'all getting played ... Pay attention.
Sent from my SPH-D700 using XDA App

enlighten us on how were being played... I love a good conspiracy theory...
I HEARD... Samsung sent John to distract attention from the fact that they are currently in hostage negotiations with Sprint, the suitcase full of cash is in transit, and Noobnl has the code to unlock it, but he refuses to share it with anyone because he only cares about glory, so he is meeting John at sxsw to listen to crappy emo music and make the handoff. And THEN Sprint will begin work on adding SprintID and a new, improved, constant Nascar streaming app, which can in no way be turned off. Oh, and HTC assassins are waiting there to shoot Noob so that they can still claim that the EVO is the flagship phone, and artificially make supply of the phone backordered to give the impression to the common consumer that it is not a giant POS. Did I miss anything?

I've never owned a Samsung phone before the Epic. It is my first and MY LAST. HEAR ME SAMSUNG? YOU BLEW IT.

ungovernable1977 said:
enlighten us on how were being played... I love a good conspiracy theory...
I HEARD... Samsung sent John to distract attention from the fact that they are currently in hostage negotiations with Sprint, the suitcase full of cash is in transit, and Noobnl has the code to unlock it, but he refuses to share it with anyone because he only cares about glory, so he is meeting John at sxsw to listen to crappy emo music and make the handoff. And THEN Sprint will begin work on adding SprintID and a new, improved, constant Nascar streaming app, which can in no way be turned off. Oh, and HTC assassins are waiting there to shoot Noob so that they can still claim that the EVO is the flagship phone, and artificially make supply of the phone backordered to give the impression to the common consumer that it is not a giant POS. Did I miss anything?
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Careful....there's many a self-demonstrated poster in these forums that will actually, seriously, believe that too. *g*

Here's to hoping open exchange of dialogue will soon become exchange of sources and binaries!

Honestly, this was my first Samsung phone in about ten years is so far, it's my last.
It's not the lack of Froyo, this is just a simple annoyance. What killed it is GPS that works like crap, barely functioning accelorometer, retarded hardcoded GPS accuracy refusal to do anything about these two issues. I have a bad feeling that the last bug isn't a bug at all, but an attempt to cover up poorly functioning GPS on this phone. If I was Colbert, I'd wag my finger at them.
Sent from my PC36100 using Tapatalk

and.... how does this help me???

DiGi760 said:
Do they sell the car docks now? I've seen them on Sammy's web page since launch, but I have been unable to find a single place where it is for sale.
And you do know that the Epic isn't "a year fukin old" yet, don't you? It was announced in June and launched at the end of August which makes it only 6 months old for consumers.
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2.2 - year old by now.

ungovernable1977 said:
enlighten us on how were being played... I love a good conspiracy theory...
I HEARD... Samsung sent John to distract attention from the fact that they are currently in hostage negotiations with Sprint, the suitcase full of cash is in transit, and Noobnl has the code to unlock it, but he refuses to share it with anyone because he only cares about glory, so he is meeting John at sxsw to listen to crappy emo music and make the handoff. And THEN Sprint will begin work on adding SprintID and a new, improved, constant Nascar streaming app, which can in no way be turned off. Oh, and HTC assassins are waiting there to shoot Noob so that they can still claim that the EVO is the flagship phone, and artificially make supply of the phone backordered to give the impression to the common consumer that it is not a giant POS. Did I miss anything?
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I will buy that for a dollar....LOL
Sent from DEEZ

Any Twitter/FB spammers reading??? Can you confirm this yourself... another conspiracy... oh my!
http://forum.xda-developers.com/showthread.php?t=955776
would be funny if it were true... and then SJ does a little dance 'hey! look over here!' hehehe...
im just finding this all funny at this point...

Hi I'm samsungjohn, just wanted to let you guys know that I'm just using this pr to gain rank within the amsung corporation. I figured if I was able to convince everyone to stick with samsung and to keep buying samsung, that I will be soon promoted. In reality I am jus doing this for a job. I don't even own a samsung phone. I own an LG, but thank you for listening to me and allowing me to pull your strings....Public Actions speak louder than words....oh and by the way. The Truth Is What You Make It, and Who You get To Believe In It.
No worries I'm just poking fun at this all. If people have gotten offended by it then the truth lies within the offended. Lol
now if Samsung were to really/officially be changing fo the people they would skip over froyo and be the first to update every galaxy s series to gingerbread. Or at least get froyo out and gingerbread soon after.
And powers at be, feel free to delete or modify this if you like. I've already gotten past the point of anger, and this whole samsung update bs is just a joke to me now. Samsung makes great dumb phones but a smart phone is just isn't worth it.

Too late, too slow, too little.
Samsung unfortunately is still working on the feature-phone timelines. What they (and most other android phone makers, with the possible exception of HTC) seem to not quite understand is that these smartphones are true computers now, and need to be treated as such. The OS is an integral part of phone, perhaps the most important part, and people will not tolerate a company that refuses to update an OS that both has critical bugs (and yes, the GPS bug is a CRITICAL bug), and appears incapable of utilizing the hardware it's surrounded by. It's like Microsoft refusing to repair a Windows bug that kept all printers only printing in black and white. It's almost worse that the hardware is so good, and is being crippled by a poorly customized OS (like tantalus, nearby but unreachable relief is far worse than no possibility of relief at all).
It's going to take a really big step to mollify those that have been burned by this generation of samsung's smartphones. Samsung, if your listening. You've pissed off many of your most important phone buyers. These are the people who less tech-savvy people ask for advice on phones, and for every 1 XDA member offended by your apparent lack of desire to properly support your equipment, you probably lose at least 10 referral sales to companies like HTC.
My recommendation, at least open the source code for the devs to look at, and if you're having software quality problems (and that's the reason you can't get froyo out the door), invite some of the best devs to take a look at the proprietary modules that you're having problems with. Work with the community and you may maintain some degree of support for your next generation of phones. But keep trying to astroturf them, or worse yet, pull a Behold 2 on them, and watch out as your current market lead could easily change next generation.

[OT]: Samsung flew bloggers halfway around the world,then threatened to leave them

Let’s pretend that you’re a blogger. You’re given the chance to review new, hot hardware from a major company. All that’s required is that you participate in some tasks, but these tasks would fit into your coverage so you agree. In return you get to be one of the first to go hands-on with devices and give your opinion on them. Sounds like a good deal? Well that’s what a couple of Indian participants in Samsung’s Mob!ler program thought too, until Samsung threatened to leave them stranded in Berlin, Germany.
First let’s start with the facts. Programs such as Mob!lers (or Mobilers, for my sanity) are in place by many companies. In fact, I’ve even participated in one, for a company called STI, where I’ve done reviews of Kia and Mazda cars. But there’s one factor that differentiates programs such as STI from Mobilers – Only one of them expects you to become a shill for the company.
The story that follows is one of those that’s going to be hard to believe. We’ve done our very best to verify the facts, and we’ve heard the same tale from multiple sources and the end result has been the same in each case. That said, let’s go back in time a few weeks....
.....
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Source: http://thenextweb.com/insider/2012/...oggers-halfway-around-world-threatened-leave/

^^^wondering what you want...

Z3US911 said:
^^^wondering what you want...
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Spreading the word maybe? You want to keep this a secret? You working for Samsung?

Z3US911 said:
^^^wondering what you want...
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Ridiculous act by Samsung.Whatever sympathy they gained after the lawsuit is gone

Your judging the whole company based on the actions of one local branch of Samsung that was based in India.
Samsung are not to blame here but people employed at the Indian branch of theirs.
P.S That's typically the way Indians do business, the workers tend to get abused, they don't care about your rights.
Sent from my GT-I9300 using xda premium

Very very clever from nokia... it was a cheap good advertisement
Gesendet von meinem GT-I9300 mit Tapatalk 2

I would just wear the damn shirt, and stray off to look at other products.
Sent from my GT-I9300 using xda app-developers app

Free flights for wearing a T Shirt?
Heck they are just bloggers. Not even real Journalists. They are lucky they are even given that. I wouldnt give them a free pen with the quality of internet blogging these days.

I am a Mob!ler in the UK and I will not comment on this incident as I do not know anything other than the same evidence you are presented with, however in an effort for you all to get the 'full story' please read this - http://www.amitbhawani.com/blog/samsung-mobilers-ifa-2012/
in summary - the guys would have known fully what was going to happen before he arrived in Berlin.

Why didn't they just wear the damn T-shirt?
Samsung flew them out for free, free accommodation, and these bloggers can't even accept a free T-shirt to promote Samsung???
Although you can't blame Samsung for an individuals actions.
Can you really blame Samsung for this when all that's needed is a verbal warning to an employee for his actions?
Sent from my GT-I9300 using xda premium

LJE said:
Why didn't they just wear the damn T-shirt?
Samsung flew them out for free, free accommodation, and these bloggers can't even accept a free T-shirt to promote Samsung???
Although you can't blame Samsung for an individuals actions.
Can you really blame Samsung for this when all that's needed is a verbal warning to an employee for his actions?
Sent from my GT-I9300 using xda premium
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question is not about wearing a tshirt, it was as opposed to being a promoter to them being there as a reporter.

irzero said:
Free flights for wearing a T Shirt?
Heck they are just bloggers. Not even real Journalists. They are lucky they are even given that. I wouldnt give them a free pen with the quality of internet blogging these days.
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Couldn't have said it any better. How ungrateful can you get.
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how about this story? is that a correct way to treat a person?
http://int13.net/france/blog/i-won-a-contest-to-go-to-the-london-olympic-games/
she claim don't know "any information about the trip other than the flight number, the address of the hotel and some vague information about the other ambassadors who I would be meeting."

They new damn well what they were supposed to be doing before they went. They just wanted to go and not have to take part. It's aload of bull.
-JOSH-

LJE said:
Why didn't they just wear the damn T-shirt?
Samsung flew them out for free, free accommodation, and these bloggers can't even accept a free T-shirt to promote Samsung???
Although you can't blame Samsung for an individuals actions.
Can you really blame Samsung for this when all that's needed is a verbal warning to an employee for his actions?
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kofiaa said:
Couldn't have said it any better. How ungrateful can you get.
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-josh- said:
They (K)new damn well what they were supposed to be doing before they went. They just wanted to go and not have to take part. It's a load of bull.
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Maybe some of you should have read the entire article and the one specifically about "Jeff" that followed. It wasn't "just wear a t-shirt", it was them being given the choice of being there as a reporter or a promoter. As bloggers, they stated they would be there in the capacity of reporters. Upon arrival, they were told they would be required to be in a Samsung uniform and work in a booth as a promoter. You have ZERO credibility as a journalist if you're known to have been actively promoting a product. Did you read this?
In the invitation email, Jeff reports that he was asked whether he’d like to attend as a reporter or as a promoter. He was insistent that he would only accept the offer if he was allowed to do so as a reporter.
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I've been to similar events (although not flown overseas) as a photographer. Was I there as a promoter or a reporter. I always choose Reporter. I may not be allowed to some private portions of the event, but I have unfettered ability to give an unbiased account...and not tow some company line.
Until I hear otherwise, I'll take Samsung at their word that this was a huge misunderstanding on the part of the local Sammy reps at the event. Big companies don't pull nonsense like that on journalists. That tends to bite you in the arse when every news site picks up the story.

sRDennyCrane said:
Maybe some of you should have read the entire article and the one specifically about "Jeff" that followed. It wasn't "just wear a t-shirt", it was them being given the choice of being there as a reporter or a promoter. As bloggers, they stated they would be there in the capacity of reporters. Upon arrival, they were told they would be required to be in a Samsung uniform and work in a booth as a promoter. You have ZERO credibility as a journalist if you're known to have been actively promoting a product. Did you read this?
I've been to similar events (although not flown overseas) as a photographer. Was I there as a promoter or a reporter. I always choose Reporter. I may not be allowed to some private portions of the event, but I have unfettered ability to give an unbiased account...and not tow some company line.
Until I hear otherwise, I'll take Samsung at their word that this was a huge misunderstanding on the part of the local Sammy reps at the event. Big companies don't pull nonsense like that on journalists. That tends to bite you in the arse when every news site picks up the story.
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Knowing how Samsung operate these events, no guarantees would have (or should have) been given before they left India as to if they would have been reporters or promoters, Samsung split these roles 50/50 for all Mobilers in attendance and don't decide before everyone arrives who is doing what.
Obviously I cannot comment on what was actually said in this instance or if either party is telling the truth, I can only tell you from what I have experienced myself.
(to any journalists looking at this! THE GUARDIAN! - do not use what I am saying without permission and certainly not if its incomplete or out of context - I do not know the facts of this case and I am merely commenting on my Experience as a Mob!ler which does not match in anyway what has gone on here)

Well, it is all hearsay at this point. Samsung did apparently acknowledge a misunderstanding. With them being in the media spotlight, I'm sure they're gonna do all they can to make this go away.

Who do they think they are? Im too good to wear a samsung T-Shirt? What did they expect to be treated like royalty? LOL
Anyways... Yes the people that worked for samsung at that indian branch may have done some very stupid things and said some stupid remarks and made samsung look bad. But samsung is not at fault I can guarantee you if the big boys at samsung heard this was going on they would of flew them home straight away.

btemtd said:
Who do they think they are? Im too good to wear a samsung T-Shirt? What did they expect to be treated like royalty? LOL
Anyways... Yes the people that worked for samsung at that indian branch may have done some very stupid things and said some stupid remarks and made samsung look bad. But samsung is not at fault I can guarantee you if the big boys at samsung heard this was going on they would of flew them home straight away.
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It's tough these days to really qualify people... "bloggers" for instance. That could be someone who is published regularly at CNET or someone who has a Wordpress blog with 3 subscribers. So, I guess I have to lump them all together and give them the benefit of the doubt.
If you're promoting a product, your credibility is zilch. There's a particular photography review site that was purchased by a large company that sells cameras and lenses. From that point forward, all their reviews are glowing. Because they're selling the products, too. They have zero credibility. I go there for the spec lists and disregard everything else.
So, these 2 dudes wanted to maintain journalistic credibility and I respect that. Say you were this "Jeff". A small-time blogger in India, and you pumped out some really high quality work that caught the eye of some major player like CNET, Verge, etc. They consider adding your stuff to their site. Oops- look, there's pictures of Jeff in a Samsung uniform working a show booth. Dude's a corporate shill. We can't take his work as unbiased. Next!
Like I said, this is all hearsay. And I'm just speculating and presuming the 2 articles were accurate. But IF they're true, maintaining credibility is vital in journalism.

While I agree with Mr. Crane's viewpoint (above), I must say that it is Samsung India that is at fault.
Also, I'd wear the t-shirt and do a bit of promotion work if Samsung is giving it all away for free. If I were a journalist, it would raise my online presence (by being at a special event and covering it myself). Then, after I have my hands on with the product (sometime after the launch), I'd give my full and honest opinion about it.
For example, I absolutely ADORE the S3. It's the best smartphone ever made. Period. BUT I do wish they'd given us more RAM. Is 1.2-1.5 gb of RAM too much to ask? I really don't want crApple beating us on this. Nothing is a match for the Note 2 but it's a tad too big for my taste.