Just got my samsung focus and also just downloaded the zune software. Im having a problem getting the music to go to my phone.
I have ares music downloader where all my music is, my brother sent all his music to itunes, and i am sending the music from ares to zune. When he sends his music to itunes to his iphone it goes through pefectly fine.
When i send my music from ares to zune then to my phone it says Cant purchase due to a temporary service error. Please try again later. Why is it saying this, is it trying to make me purchase music i have already payed for again??
Ok I've been using a Zune since the first Zune 30 Gb came out so here's what you need to check.
1) Make sure your zune software is pointing to your music libraries by going into Settings/Software/Collection there you will be able to manage what Music, Video, Pictures, and Podcast libraries you want the software to see. Now the other thing you might want to look at is your phone's sync settings. I have everything set to "Items I choose" because I don't want everything syncing over. In settings select phone. There you can choose how and what to sync.
2) now to get music on your phone, if your libraries are correct all your music should show up in the collection tab which is located at the top with quickplay, marketplace, and social. Once there you can select and drag and drop the music you want on to your phone. The other way which I find easier, is to make a playlist of the music you like then drag and drop the playlist to your phone. Then the music will be synced over per what's on your playlist.
Hope this helps.
Well another thing is when i go to zune software its not even finding the phone anymore, its saying please connect device
How are you connecting your phone? USB or Wifi?
darevrin43 said:
Well another thing is when i go to zune software its not even finding the phone anymore, its saying please connect device
Click to expand...
Click to collapse
It should start the zune software when you hook it up using usb, I don't do the wifi sync because I rather have it charging while syncing. If not you might have to un install and re install the zune software.
ITDRAGON said:
It should start the zune software when you hook it up using usb, I don't do the wifi sync because I rather have it charging while syncing. If not you might have to un install and re install the zune software.
Click to expand...
Click to collapse
Wi-fi sync requires that your phone is charging. Instead of plugging into the computer, you're plugging it into the wall adapter.
Im plugging it in with the usb connector straight into the computer
darevrin43 said:
Im plugging it in with the usb connector straight into the computer
Click to expand...
Click to collapse
Ok, then have you tried any of the following?
1) Restart your phone
2) Restart your computer
3) Try plugging the usb cable into a different USB port
FishFaceMcGee said:
Wi-fi sync requires that your phone is charging. Instead of plugging into the computer, you're plugging it into the wall adapter.
Click to expand...
Click to collapse
If it has to charge while using wifi then why use it, you need your computer anyways to sync it. lol
things to try:
Unlock your phone
If Screen Lock is enabled on your phone and this is the first time you have connected your phone to your computer, or if you are connecting your phone as a guest to a new computer, unlock your phone first. To do this, turn your phone on and then flick your finger upward on your phone's screen until you can see the keypad for entering your password. Then enter your password.
Name and update your phone
If this is the first time connecting your phone, you must first give it a name and check for updates after you are prompted. If you click Cancel you will have to disconnect and reconnect your phone.
Restart your computer
Disconnect your phone from your PC, restart your computer, and then reconnect your phone to your computer using the USB cable that came with your phone.
Restartyour phone
Press and hold the Power button for 5 seconds until the message "Goodbye!" appears. Press the Power button to turn the phone on again.
Note If the phone does not turn off normally, remove and then reinsert the battery.
Try another USB port
Connect your phone to a USB port on the back of your computer. Do not use a USB hub.
Note Be sure to use the USB cable that came with your phone.
Examine Windows Device Manager
Click Start, right-click Computer, and then click Properties.
Click Device Manager.
Click the root computer icon at the top of the list and then click Scan for hardware changes under the Action menu. Windows Phone 7 should be listed under Portable Devices. If Windows Phone 7 was installed incorrectly, it may be listed with a yellow exclamation mark (!). Or, it may be listed under Other Devices as a USB device or an unknown device.
Double-click the phone icon and then click the Driver tab. The current version of the driver that is installed should be 4.7.965.0.
Update your driver
If Windows Device Manager indicates a device problem or if the driver version of Windows Phone 7 that is installed is not the current version, you must update the driver. To do this, follow these steps:
On the Driver tab, click Uninstall.
If it is displayed, click to select Delete the driver software for this device and then click OK.
Click the root computer icon, and then click Scan for hardware changes on the Action menu.
Open Portable Devices, double-click your Windows Phone 7, and then click the Driver tab.
Click Update Driver.
Click Browse my computer for driver software.
Click Browse, locate the Program Files/Zune/Drivers folder on your computer, and then click OK.
Click Next and if you are prompted, click Install.
After the driver installation is complete, click Close two times to exit the Device Manager. If you are prompted to do so, restart your computer.
If all that doesn't work, I would un-install and re-install the Zune software.
well i got it to work but i had to get the zune pass to do it. Just using the trial version right now.
Seems very silly though i already have all my music on my computer from ares downloader that i already pay for, i send the music to zune just fine. I think its trying to make me buy my music twice which is pretty dumb i must say
ITDRAGON said:
If it has to charge while using wifi then why use it, you need your computer anyways to sync it. lol
Click to expand...
Click to collapse
Because some people would prefer to not to have their phone attached to their computer. Perhaps someone wants to leave their phone with their keys and stuff so he/she can grab all of their stuff they need to leave their house at once.
Or, in my case, plugging my phone into the computer can lead to all of the USB devices plugged directly into my motherboard losing power. Yes, that's a very niche issue, but it's still a use-case that makes WiFi Sync useful.
That would mean your powersupply isn't giving the board enough power then, or go with a powered hub route. Don't know if it's me, but I notice the phone taking longer to charge when the wifi and bluetooth are on.
Related
I have the following problem with my HTC Touch HD. Since yesterday after i transfered 2 video files and a few pictures, when i connect it through USB, the computer doesn''t detect HTC anymore (nor syncing nor file transfer). Even the Bluetooth syncing does not work. I performed several soft and hard resets, and it seems it;s getting worse after every reset.
I bought the phone 2 weeks ago, after i sold my Apple iPhone 3G 8GB. As we speak, i kind of regret i did that...any advise for me ?
I forgot to mention: when i plug the uSB cable, the device goes recharging.
Have you tried booting your pc ?
Also try unchecking Settings/connections/Usb to Pc/ "enable faster data synchronization"
r
Andrew
What cable do you use? I had similar problems with non original (asus) usb cable.
greetings everybody..
1) i tried what you said several times, no result.
2) i get same results with the original and the other cables..
3) i noticed one thing . . . if i connect the device to a computer that i never conected before the device, it launches active sync....and Active Sync just wont interact with my device.
Did you try reinstalling ActiveSync on your PC?
yes i tried....same result. Do you think a change of ROM would solve that ?
Now, even a syncronisation using bluetooth is almost impossible, since i cant pair the computer and the device. Damn, it's like a virus or something.
stupid thought:
Do you think a change of ROM would solve that ?
Click to expand...
Click to collapse
Impossible since i cannot connect using USB. Sorry !
I too had problems with my PC not recognizing the HD. Found out that it was a problem with my firewall and anti-virus. I adjusted anti-virus settings to allow active sync to pass through and have had no problems after that.
HTC also recommends going to Start --> Settings --> Connection tab --> USB to PC and deselect the checkbox for "Enable faster data sync"
For device recharging when plugged in to USB : go to Start --> Settings --> System tab --> Power. here below the battery charge indicator, there is a checkbox. Read the message and check/uncheck as desired.
Hope this helps !!
i thought one potential source for my problem would be the antivirus, but i disabled firewall (eset at work and symantec end point protection at home) and no result what so ever.
I cand figure a way to sync the device even with the bluetooth since i cannot pair the device and the computer.
I am starting to regret i bought HTC...
Try click the Activesync icon on HD Program, there is a "Option" on the menu, click and see if you could delete all the old connect. If yes, re-establish the connection again to see.....good luck
Option menu item is disabled (i performed several hard resets)...(
Another thing i noticed. I unchecked the box (when connected to USB charge), so now when i plug the usb cable, it wont charge. But, if the device is in stand by (black screen), and i plug the usb cable, it wakes the device up. So, in my mind, i think it is something wrong with the OS, it still "feels" the USB cable, but cannot (for an unknown reason) take the necesary action.
For 4 hrs i try to sync the device with the computer using bluetooth, and i cannot manage to do so.
Is there any way to reinstall ActiveSync on my HTC device ?
daemonus said:
Option menu item is disabled. For 4 hrs i try to sync the device with the computer using bluetooth, and i cannot manage to do so. Is there any way to reinstall ActiveSync on my HTC device ?
Click to expand...
Click to collapse
My sync problem with HD and my PC with Vista, was solved as follows:
- Uninstall Windows Mobile Device Center
- Reboot and reinstall WMDC
Ton V
NLBeev said:
My sync problem with HD and my PC with Vista, was solved as follows:
- Uninstall Windows Mobile Device Center
- Reboot and reinstall WMDC
Ton V
Click to expand...
Click to collapse
Tonight i will try to install at home Windows VIsta (at work and at home right now i have XP). I cannot use my phone - no phone number in agenda and it's driving me mad. The phone rings and there are quite a few persons i dont want to talk with.. HEEEEEELP
nobody there to help me ?
If you did a hard reset, and you can connect in drive mode, but can not sync, then I am 99.9% sure that there is nothing wrong with your phone, but that your computer is messed up.
Uninstall all your antiviruses, firewalls, and other bloatware, and see if it works then.
Just a possible solution, but did you try plugging in your phone into other USB slots on your PC? Are you perhaps trying to sync it through an USB extension cord, or maybe USB hub? I had problems with my PC recognizing the THD if I tried syncing that way. Best results were plugging it directly into the back side of the casing.
The reason I'm asking this is that if you have too many USB devices plugged in, it's possible that the USB voltage drops too low and devices won't connect to the computer.
I tried on 5 different computers, all available USB ports.
On a new computer, sometimes on the device screen it shows up Active Sync but that is all, no sync occurs. If i try again on that computer, i get the same result as i get using the computer at home or work.
The device cannot conect as a Disk Drive
Is there a way to reinstall Active Sync on HTC ? My guess is that this software is all gone with the wind (even i performed a hard reset). The big question is what the hell happened ? Could be a ROM fault ? I mention i never tried to change ROM, the only software i installed was S2U2 and Core Player.
If by monday it wont work, then i'll send it into service (i have warranty). But i hate service
all out of ideas...
Any ideas ?
Which items are checked when you go to Settings/connections/Usb to Pc/ on youre phone?
Have you tried to use another memory card (because youre problems started with copying)?
this is my problem,
when i connect my hd2 it charges but the computer doesn't recognize it. on the phone settings it is set to active sync. i also have 2 computers; xp and vista, both do the same thing.
i could careless about active sync, i just want to plug my phone into my pc and transfer files in and out. ive also tried the disk drive option but still no go?
if i enter bootloader and plug it in it recognizes the usb setting but when the phone is normal, it doesn't??
it did this with the stock rom and its also doing this with nrg titanium rom.
any help would be appreciated
Same thing here.
It charges through USB but it doesnt connect.
If i choose the storage option it works fine.
I want to sync my outlook and i cant...
What the heck...?
i know this may seem a bit "it helpdesk-ish" but try re-booting your PC
Come on... give something drastic!
Already done that, rebooted the pc and the hd2...
still nothing
djchubbs said:
i know this may seem a bit "it helpdesk-ish" but try re-booting your PC
Click to expand...
Click to collapse
believe it or not i have done that mannyy times and did alot of device manager things to try and let both computers recognize the hd2 but still nothing haha..
ive had previous hd2's and they've all connected fine untill this one, maybe its this specific one thats giving me trouble. but regardless, it charges via usb then it should be able to recognize it
Check the active sync settings to ensure that usb connections are enabled. You can tell be looking at the system tray icon - there's a read circle with a white X in it if USB is disabled.
Saying that though, if it doesn't even recognise it when the device is in USB mode, I'd try a different cable. It's perfectly reasonable that the cable could power the device but not fully facilitate a USB connection.
johncmolyneux said:
Check the active sync settings to ensure that usb connections are enabled. You can tell be looking at the system tray icon - there's a read circle with a white X in it if USB is disabled.
Saying that though, if it doesn't even recognise it when the device is in USB mode, I'd try a different cable. It's perfectly reasonable that the cable could power the device but not fully facilitate a USB connection.
Click to expand...
Click to collapse
but the thing is when i go into bootloader it recognizes it as usb and i can add customs roms and such. just not when the phone is normal weird ?
k20a1 said:
but the thing is when i go into bootloader it recognizes it as usb and i can add customs roms and such. just not when the phone is normal weird ?
Click to expand...
Click to collapse
That is very weird. Sorry mate - never heard of it doing that for anyone before.
Make sure you have the mobility center/active sync program installed on your computer. Without it it won't work.
On Vista or Seven, with the HD2 plugged in, you can find the program/drivers by launching and refreshing manually Windows Update. On XP you have to do that manually.
Good luck.
This happens to me often. In my case I have found it to be a weird driver issue. Go to device manager and look for the yellow triangle. Right click and update driver software. This worked for me I hope it helps.
bit late but just flashed maxsence and i love the look, but have allready had to restart by phone 10 times in 10 minutes. I'll wait for the next release. back to GTX for now.
Good work NRG. keep it up.
this is one of the many WM6.5 errors!
need Android soon!
Ok here we go.
The phone did not connect through activesync to my pc. When i selected to connect as mass storage it connected.
I checked for driver issues in device manager but nothing came up.
I checked the hd2's activesync. Bingo! the activesync was crashing when i was running it. I had to hard reset the phone.
Now it works fine.
My guess is that maybe a program that i installed recently was buggy and created this particular problem. Unfortunately i have about 50+ programs installed (including themes etc) and i m not sure which one it was.
I was installing all the programs again today one by one and after the install process was completed i connected the hd2 to usb to find which app was the problematic one.
After installing almost(some were found useless) all of the apps (here is the crazy part) the hd2 still was connecting through activesync....
HTC will drive me nuts...
Anyway the phone now connects correctly.
I cant understand which was the problem....
as odd as it may sound i think i figured it out.
i think its the usb cable that im using, i have to wiggle it around for it to connect to active sync but once it connects its not a stable connection as it cuts in and out.
but charging capabilities work though!
pos wire, i ordered a new wire and if that one fails also, i will have to get my hd2 replaced for faulty usb port
thanks for all the replies much appreciated
@k20a1
Try to hard reset the phone.
It worked for me.
If not again, then use your warranty!
angelossssss said:
@k20a1
Try to hard reset the phone.
It worked for me.
If not again, then use your warranty!
Click to expand...
Click to collapse
i did whenever i custom rom'd it, it still does the same thing. yes it will connect via usb while in bootloader but will not during regular phone operations lol
"Disk drive" mode not working with XP laptop
HD2 is working fine with my desktop, but wit laptop I can only use ActiveSync to browse files.
When I connect the USB cable I get:
"Found new hardware wizard"
but it tells me that it Cannot Install This Harware - Disk Drive
"An error occurred during the installation of the devie The system cannot find the file specified"
And I only have "Finish" to click - if I click it the wizard lunces again immediately and goes on and on with no end.
HD"/Leo does not appare in Disk Manager (I know ablut the drive lettering issue)
I'm sure its my XP issue, but I havent found drivers to fix that, and I'm not about to reinstall XP on my lappy in near future.
Transfer files - Solved
;
k20a1 said:
this is my problem,
when i connect my hd2 it charges but the computer doesn't recognize it. on the phone settings it is set to active sync. i also have 2 computers; xp and vista, both do the same thing.
i could careless about active sync, i just want to plug my phone into my pc and transfer files in and out. ive also tried the disk drive option but still no go?
if i enter bootloader and plug it in it recognizes the usb setting but when the phone is normal, it doesn't??
it did this with the stock rom and its also doing this with nrg titanium rom.
any help would be appreciated
Click to expand...
Click to collapse
I share the same here and I was despaired of trying to solve it with any logical, as well with illogical, measures. Such as: rebooting, changing usb cables, reinstalling activesync 4.5, etc.....etc...blla..blla...blla...
However, I solved the "Transfer files issue" by taking out the sd card from the HD2 and connect it with an external cards reader to my pc.
The card reader connected and works with the same usb cable that does not work with the HD2.
That way I load it with all files and in the same occasion I reload into my computer the daily spb backup files.
However, I have the feeling that the reason for that problem is a missing file/driver named: "Setup1.SPL" in the pc windows operating system.
In order to solve that it seems that only reinstalling windows on my pc will be the solution which defiantly do not like.
hey guys.
i just tried copying an avi file from my pc to the phone. i had already selected Media device (USB 3.0) in the pull down menu.
first it disconnected as it had initially first connected via Media device (MTP) and then reconnected and brought the auto play dialogue up. after a few seconds it disconnected itslef again and then reconnected. it seems to randomly want to disconnect and reconnect when it wants to.
even while it was apparently still reconnected, i tried to copy a file over to it and it first said i might not be able to play the file did i want to copy it anyway, i clicked yes, then it says the device has either stopped responding or has been disconnected even though it still appears to be connected.
if i switch back to MTP it still warns about maybe not playing the file but then after clicking to still copy across, it copies fine.
i am running windows 7. i have used this usb 3.0 port fine with a usb thumb stick i have. also, windows says it has installed the device successfully when i click over to usb 3.0.
so.... any ideas why it randomly wants to dis/re connect? and why will it not copy across even when it appears connected?
thanks guys.
marc.knuckle said:
hey guys.
i just tried copying an avi file from my pc to the phone. i had already selected Media device (USB 3.0) in the pull down menu.
first it disconnected as it had initially first connected via Media device (MTP) and then reconnected and brought the auto play dialogue up. after a few seconds it disconnected itslef again and then reconnected. it seems to randomly want to disconnect and reconnect when it wants to.
even while it was apparently still reconnected, i tried to copy a file over to it and it first said i might not be able to play the file did i want to copy it anyway, i clicked yes, then it says the device has either stopped responding or has been disconnected even though it still appears to be connected.
if i switch back to MTP it still warns about maybe not playing the file but then after clicking to still copy across, it copies fine.
i am running windows 7. i have used this usb 3.0 port fine with a usb thumb stick i have. also, windows says it has installed the device successfully when i click over to usb 3.0.
so.... any ideas why it randomly wants to dis/re connect? and why will it not copy across even when it appears connected?
thanks guys.
Click to expand...
Click to collapse
Make sure you have the latest Samsung USB drivers on your PC. If you think you do, I would go to the device manager and uninstall your phone from the device list and then let it reinstall the drivers. Downloading Kies 3 also installs the drivers on your PC.
mvansomeren said:
Make sure you have the latest Samsung USB drivers on your PC. If you think you do, I would go to the device manager and uninstall your phone from the device list and then let it reinstall the drivers. Downloading Kies 3 also installs the drivers on your PC.
Click to expand...
Click to collapse
thanks mate but i have already tried them.
it does charge fine so i'm not sure whether it is a power issue but the issue of it disconnecting must have something to do with not transferring anything over even though it still appears connected when i am trying.
i read somewhere that due to it's quicker data transfer, the pc and device need to send much quicker signals to each other to let them know that they're still attached. by using an extension lead inbetween the device and usb 3.0 socket i was delaying that signal sufficiently to make the pc keep thinking the phone wasn't attached anymore. i removed the extension lead and sure enough it copied across fine.
the odd thing is that both a usb thumb drive and my 2tb backup external HDD work fine over the extension. maybe the note 3 is slower at sending that signal to start with? dont know but it now works.
Hi everyone,
This is my first post about my Note 4, and I'm really frustrated.
All I wanted to do was transfer some music to the SD card on my phone, and I've just wasted the entire evening and have nothing to show for it.
I'm running Windows 8.1 on my PC and Android 5.0.1 on my Verizon phone. When I connect via USB, a popup in the system tray says that it has identified a Samsung File-Stor Gadget USB Device and assigns it drive letter F:.
However, almost instantly, Windows decides that my phone is a modem! USB Safely Remove and Device Manager both call it a Samsung Mobile USB Modem, and Explorer does not show a drive F:.
The Notification dropdown displays "Connected as a media device", and when I tap on it, I can see that "USB computer connection set to Media device (MTP)" is checked.
I installed the latest version of Samsung Kies on my PC and ran it, but it fails to connect to the phone.
Can anybody tell me what's going on? Thanks!
P.S. Ironically enough, even though I can't do anything, I can't stop the device because adb.exe has the connection locked!
Card reader is less hassle. Cables as you know are unstable at times.
I would try going into Device Manager (or maybe Devices and Printers) in the Control panel, right clicking your device and uninstalling it.
Reboot and let Windows detect the device again when your reconnect the phone.
0-0-0 said:
I would try going into Device Manager (or maybe Devices and Printers) in the Control panel, right clicking your device and uninstalling it.
Reboot and let Windows detect the device again when your reconnect the phone.
Click to expand...
Click to collapse
Good idea, but I checked and it wasn't there. When I connect, a new Modems entry is created in Device Manager, but when I disconnect it disappears.
I might have to go w7excursion's route. Thank you both for your suggestions.
Just recently i tried to transfer for the first time, some wallpapers to my phone, and when i plug in the usb, the phone starts to charge normally but i cannot figure out why i cant transfer files from pc to phone or vice versa.
When i plug it in, it gives me the option to select what to "Use USB for", but when i select either MTP (file transfers) or PTP (transfer photos or files), nothing happens. I cannot browse the phone to pick anything at all.
When i go to device manager on PC i see under Portable devices the name of my phone (Moto G4 Play) but it has an exclamation point next to it. I have tried to uninstall and re-install or even update the driver but it will remain this way (if i click its propierties it tells me "This Device cannot start. Code 10"
Is there anything else i can do either on my phone or pc to make this work?
Other info:
Already downloaded motorola device manager to see if it would help but nope.
My PC OS is windows xp (yeah, i know... :laugh
My PC OS is windows xp
Click to expand...
Click to collapse
That probably explains everything
I don't think there are compatible drivers for Windows XP..
Long term support for WinXP ended three whole years ago. Though what I noticed with CM and Lineage is that the first time the phone is set up, it won't enable MTP even if checked. You have to reboot the phone and then MTP will actually enable properly.
Also, it may happen with 3rd party cables too. I myself faced this issue with Boat Indestructible cable, then I used the original cable that came with phone and successfully done it. But I still can't understand, how that cable can transfer data to/from other phones....
Just another bit of info:
Today while trying to make it work, i updated the driver from the Device Manager again and somehow i could access the phone as intended.
The problem is that after a few seconds, the window closes on its own! Then i have to redo the whole process and It gives me access again but every time, after a few seconds, the browsing window closes on its own!
I have tried with other cables and no dice, tried also rebooting phone and pc and also tried plugging it to all available usb ports. Any other tip or method i can try?
Try another pc to discard things (so you know if it's the pc or the phone)