Database Users

Active Sync no longer working?

Hi - ever since I used Internet Sharing the other day every time i plug my HD into my computer Active Sync (AS) doesn't recognize it.
When i plug in the phone in I get the touch flo menu and it asks if i want to use AS but nothing happens when i choose this - I've even reinstalled AS and XP has recognised the phone but not AS- anyone else had this problem?

Had this a few times with my other PDAs. In most cases it couldn't get a DHCP address from activesync.
Try this: while its connected, locate your device in Windows device manager (should be "Windows Mobile-base Device ...") and delete it. This does not affect partnerships. Disconnect and reconnect it, and Windows should recognize a new device with proper connection.

6Fg8 said:
Had this a few times with my other PDAs. In most cases it couldn't get a DHCP address from activesync.
Try this: while its connected, locate your device in Windows device manager (should be "Windows Mobile-base Device ...") and delete it. This does not affect partnerships. Disconnect and reconnect it, and Windows should recognize a new device with proper connection.
Click to expand...
Click to collapse
Thanks for the advice however I can't find a Windows device in the Device Manager - i think you are on the right lines though - Windows is simply not recognising the device...
Would it perhaps be USB Mass Storage device?

Windows should recognize your phone, this is independent of activesync. If this does not work, activesync has no chance to connect to, and the reason must be somewhere else.
Check your USB ports. BTW you're not using a hub are you? If yes you should connect it directly to the PC. Check cables, and/or try another USB-device if you have one.
When you connect, you should be asked how the phone should represent to the pc, with options as activesync, harddisk, modem. Select activesync here. If you're not asked, check device settings in Start-settings-connections-usb2pc.

Have you tried blanking out the "enable advance network funcitonality" in USB to PC setting?

And - you are using the HTC supplied USB lead?
bog standard mini-USB cables don't cut it

Connecting to pc

Just got my samsung focus and also just downloaded the zune software. Im having a problem getting the music to go to my phone.
I have ares music downloader where all my music is, my brother sent all his music to itunes, and i am sending the music from ares to zune. When he sends his music to itunes to his iphone it goes through pefectly fine.
When i send my music from ares to zune then to my phone it says Cant purchase due to a temporary service error. Please try again later. Why is it saying this, is it trying to make me purchase music i have already payed for again??

Ok I've been using a Zune since the first Zune 30 Gb came out so here's what you need to check.
1) Make sure your zune software is pointing to your music libraries by going into Settings/Software/Collection there you will be able to manage what Music, Video, Pictures, and Podcast libraries you want the software to see. Now the other thing you might want to look at is your phone's sync settings. I have everything set to "Items I choose" because I don't want everything syncing over. In settings select phone. There you can choose how and what to sync.
2) now to get music on your phone, if your libraries are correct all your music should show up in the collection tab which is located at the top with quickplay, marketplace, and social. Once there you can select and drag and drop the music you want on to your phone. The other way which I find easier, is to make a playlist of the music you like then drag and drop the playlist to your phone. Then the music will be synced over per what's on your playlist.
Hope this helps.

Well another thing is when i go to zune software its not even finding the phone anymore, its saying please connect device

How are you connecting your phone? USB or Wifi?

darevrin43 said:
Well another thing is when i go to zune software its not even finding the phone anymore, its saying please connect device
Click to expand...
Click to collapse
It should start the zune software when you hook it up using usb, I don't do the wifi sync because I rather have it charging while syncing. If not you might have to un install and re install the zune software.

ITDRAGON said:
It should start the zune software when you hook it up using usb, I don't do the wifi sync because I rather have it charging while syncing. If not you might have to un install and re install the zune software.
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Click to collapse
Wi-fi sync requires that your phone is charging. Instead of plugging into the computer, you're plugging it into the wall adapter.

Im plugging it in with the usb connector straight into the computer

darevrin43 said:
Im plugging it in with the usb connector straight into the computer
Click to expand...
Click to collapse
Ok, then have you tried any of the following?
1) Restart your phone
2) Restart your computer
3) Try plugging the usb cable into a different USB port

FishFaceMcGee said:
Wi-fi sync requires that your phone is charging. Instead of plugging into the computer, you're plugging it into the wall adapter.
Click to expand...
Click to collapse
If it has to charge while using wifi then why use it, you need your computer anyways to sync it. lol
things to try:
Unlock your phone
If Screen Lock is enabled on your phone and this is the first time you have connected your phone to your computer, or if you are connecting your phone as a guest to a new computer, unlock your phone first. To do this, turn your phone on and then flick your finger upward on your phone's screen until you can see the keypad for entering your password. Then enter your password.
Name and update your phone
If this is the first time connecting your phone, you must first give it a name and check for updates after you are prompted. If you click Cancel you will have to disconnect and reconnect your phone.
Restart your computer
Disconnect your phone from your PC, restart your computer, and then reconnect your phone to your computer using the USB cable that came with your phone.
Restartyour phone
Press and hold the Power button for 5 seconds until the message "Goodbye!" appears. Press the Power button to turn the phone on again.
Note If the phone does not turn off normally, remove and then reinsert the battery.
Try another USB port
Connect your phone to a USB port on the back of your computer. Do not use a USB hub.
Note Be sure to use the USB cable that came with your phone.
Examine Windows Device Manager
Click Start, right-click Computer, and then click Properties.
Click Device Manager.
Click the root computer icon at the top of the list and then click Scan for hardware changes under the Action menu. Windows Phone 7 should be listed under Portable Devices. If Windows Phone 7 was installed incorrectly, it may be listed with a yellow exclamation mark (!). Or, it may be listed under Other Devices as a USB device or an unknown device.
Double-click the phone icon and then click the Driver tab. The current version of the driver that is installed should be 4.7.965.0.
Update your driver
If Windows Device Manager indicates a device problem or if the driver version of Windows Phone 7 that is installed is not the current version, you must update the driver. To do this, follow these steps:
On the Driver tab, click Uninstall.
If it is displayed, click to select Delete the driver software for this device and then click OK.
Click the root computer icon, and then click Scan for hardware changes on the Action menu.
Open Portable Devices, double-click your Windows Phone 7, and then click the Driver tab.
Click Update Driver.
Click Browse my computer for driver software.
Click Browse, locate the Program Files/Zune/Drivers folder on your computer, and then click OK.
Click Next and if you are prompted, click Install.
After the driver installation is complete, click Close two times to exit the Device Manager. If you are prompted to do so, restart your computer.
If all that doesn't work, I would un-install and re-install the Zune software.

well i got it to work but i had to get the zune pass to do it. Just using the trial version right now.
Seems very silly though i already have all my music on my computer from ares downloader that i already pay for, i send the music to zune just fine. I think its trying to make me buy my music twice which is pretty dumb i must say

ITDRAGON said:
If it has to charge while using wifi then why use it, you need your computer anyways to sync it. lol
Click to expand...
Click to collapse
Because some people would prefer to not to have their phone attached to their computer. Perhaps someone wants to leave their phone with their keys and stuff so he/she can grab all of their stuff they need to leave their house at once.
Or, in my case, plugging my phone into the computer can lead to all of the USB devices plugged directly into my motherboard losing power. Yes, that's a very niche issue, but it's still a use-case that makes WiFi Sync useful.

That would mean your powersupply isn't giving the board enough power then, or go with a powered hub route. Don't know if it's me, but I notice the phone taking longer to charge when the wifi and bluetooth are on.

USB 3.0 problems

hey guys.
i just tried copying an avi file from my pc to the phone. i had already selected Media device (USB 3.0) in the pull down menu.
first it disconnected as it had initially first connected via Media device (MTP) and then reconnected and brought the auto play dialogue up. after a few seconds it disconnected itslef again and then reconnected. it seems to randomly want to disconnect and reconnect when it wants to.
even while it was apparently still reconnected, i tried to copy a file over to it and it first said i might not be able to play the file did i want to copy it anyway, i clicked yes, then it says the device has either stopped responding or has been disconnected even though it still appears to be connected.
if i switch back to MTP it still warns about maybe not playing the file but then after clicking to still copy across, it copies fine.
i am running windows 7. i have used this usb 3.0 port fine with a usb thumb stick i have. also, windows says it has installed the device successfully when i click over to usb 3.0.
so.... any ideas why it randomly wants to dis/re connect? and why will it not copy across even when it appears connected?
thanks guys.

marc.knuckle said:
hey guys.
i just tried copying an avi file from my pc to the phone. i had already selected Media device (USB 3.0) in the pull down menu.
first it disconnected as it had initially first connected via Media device (MTP) and then reconnected and brought the auto play dialogue up. after a few seconds it disconnected itslef again and then reconnected. it seems to randomly want to disconnect and reconnect when it wants to.
even while it was apparently still reconnected, i tried to copy a file over to it and it first said i might not be able to play the file did i want to copy it anyway, i clicked yes, then it says the device has either stopped responding or has been disconnected even though it still appears to be connected.
if i switch back to MTP it still warns about maybe not playing the file but then after clicking to still copy across, it copies fine.
i am running windows 7. i have used this usb 3.0 port fine with a usb thumb stick i have. also, windows says it has installed the device successfully when i click over to usb 3.0.
so.... any ideas why it randomly wants to dis/re connect? and why will it not copy across even when it appears connected?
thanks guys.
Click to expand...
Click to collapse
Make sure you have the latest Samsung USB drivers on your PC. If you think you do, I would go to the device manager and uninstall your phone from the device list and then let it reinstall the drivers. Downloading Kies 3 also installs the drivers on your PC.

mvansomeren said:
Make sure you have the latest Samsung USB drivers on your PC. If you think you do, I would go to the device manager and uninstall your phone from the device list and then let it reinstall the drivers. Downloading Kies 3 also installs the drivers on your PC.
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Click to collapse
thanks mate but i have already tried them.
it does charge fine so i'm not sure whether it is a power issue but the issue of it disconnecting must have something to do with not transferring anything over even though it still appears connected when i am trying.

i read somewhere that due to it's quicker data transfer, the pc and device need to send much quicker signals to each other to let them know that they're still attached. by using an extension lead inbetween the device and usb 3.0 socket i was delaying that signal sufficiently to make the pc keep thinking the phone wasn't attached anymore. i removed the extension lead and sure enough it copied across fine.
the odd thing is that both a usb thumb drive and my 2tb backup external HDD work fine over the extension. maybe the note 3 is slower at sending that signal to start with? dont know but it now works.

PC wont recognize device for file transfer

Just recently i tried to transfer for the first time, some wallpapers to my phone, and when i plug in the usb, the phone starts to charge normally but i cannot figure out why i cant transfer files from pc to phone or vice versa.
When i plug it in, it gives me the option to select what to "Use USB for", but when i select either MTP (file transfers) or PTP (transfer photos or files), nothing happens. I cannot browse the phone to pick anything at all.
When i go to device manager on PC i see under Portable devices the name of my phone (Moto G4 Play) but it has an exclamation point next to it. I have tried to uninstall and re-install or even update the driver but it will remain this way (if i click its propierties it tells me "This Device cannot start. Code 10"
Is there anything else i can do either on my phone or pc to make this work?
Other info:
Already downloaded motorola device manager to see if it would help but nope.
My PC OS is windows xp (yeah, i know... :laugh

My PC OS is windows xp
Click to expand...
Click to collapse
That probably explains everything
I don't think there are compatible drivers for Windows XP..

Long term support for WinXP ended three whole years ago. Though what I noticed with CM and Lineage is that the first time the phone is set up, it won't enable MTP even if checked. You have to reboot the phone and then MTP will actually enable properly.

Also, it may happen with 3rd party cables too. I myself faced this issue with Boat Indestructible cable, then I used the original cable that came with phone and successfully done it. But I still can't understand, how that cable can transfer data to/from other phones....

Just another bit of info:
Today while trying to make it work, i updated the driver from the Device Manager again and somehow i could access the phone as intended.
The problem is that after a few seconds, the window closes on its own! Then i have to redo the whole process and It gives me access again but every time, after a few seconds, the browsing window closes on its own!
I have tried with other cables and no dice, tried also rebooting phone and pc and also tried plugging it to all available usb ports. Any other tip or method i can try?

Try another pc to discard things (so you know if it's the pc or the phone)

Samsung S8 "not connected" to PC

I have this S8 for 3 years already and since few weeks ago, didn't have problem with connecting phone to PC and transfer files. Now when I connect phone to computer, nothing happens (except phone shows it charges). Phone doesn't show in "this PC" (windows 10) nor there is sound of device connecting to PC (also no removable media in taskbar). There was update in between but I am not sure if that is the problem.
EDIT: I have connected gf's huawei and everything is fine.. it shows right away after connecting

@InMoment1
Android is rooted? You use the Samsung USB Driver that matches your device? If so you can switch the device to MTP mode
Code:
adb shell "svc usb setFunctions mtp"

It's not rooted.
I did use SystemUI tuner application (but just to remove clock from main screen, didn't touch anything else).
I tried with samsung's driver (but even before I downloaded it, my phone worked just from "window's default")
This code that you wrote, how and where do i write it in phone?
Thnx!