Related
was there a line?
were they sold out?
please do tell your exwpeience dropping by your local at&t
I exchanged mine in store today. No line, no grand displays. Just 2 people there to get the Atrix. Only one phone on display and one dock without a phone to power it. This was in Northern CA. I was at the same store for iPhone PreOrders and it was a madhouse. I thought there would be a little more demand for the phone.
I bought 4 of them today at AT&T. They were the only ones that I could get 4 from. Radio Shack only had 1, Best Buy only had 1, and they said that they would only sell one per family... Weird. It's not like anyone was knocking down their doors for it.
I did because Im nbot up for an upgrade till March and I had to be a pig and get it today at ATT and not radio shack since they wont honor ATT's 30 day policy. I asked about there stock and they said they had plenty.
I picked one up today. Went in and swaped my 3 day old inspire. Prolly best desicion I've made un a few days.
Sent from my MB860 using XDA App
i thought there might have been a mad rush for it and getting sold out. i just sold my hd2 and itching to get the atrix or the pre 3 if that ever comes out
Dmappdev did the same thing. Had the inspire for 3 days. Inspire was awesome but I am loving the size and weight of tHe atrix. The rest is just icing on the cake
My local store said they had several but couldn't sell them because AT&T didn't send them any 4G SIM cards. The rep said I was the 6th or 7th person they turned away.
Sent from my Captivate running Phoenix 5.2
4g sim? what is that nonsense?
Has there even been any advertising for this device? Apple drops 10s of millions months before a product drops, it's not shocking that a device with no major add campaign isn't flying off the shelves.
Maybe att doesnt want people to grab it just yet, until they actually turn on their 4g backhaul, cause ill say this right now. ATT does not have true hspa+, not like t-mobile.
jhattenburg said:
4g sim? what is that nonsense?
Has there even been any advertising for this device? Apple drops 10s of millions months before a product drops, it's not shocking that a device with no major add campaign isn't flying off the shelves.
Maybe att doesnt want people to grab it just yet, until they actually turn on their 4g backhaul, cause ill say this right now. ATT does not have true hspa+, not like t-mobile.
Click to expand...
Click to collapse
I've seen a couple of commercials here and there.
I was the only idiot waiting for the store to open at 9am. The only other guy that even walked in was some old dude that lost his iPhone.
Had to call 3 different AT&T stores. The 3rd one had 2 more in stock, and asked if they would hold it for me.
got mine at the local att store, not a single person there. 10am
Walked into my local store at 7:30 tonight. No line. Walked out with my Atrix in about 30 minutes.
Sent from my MB860 using Tapatalk
I was told by my local AT&T store that they wouldn't even have any until March 3rd. The one i actually ordered my phone from said coming into the store might be pointless. I guess maybe not... but oh well.
As for the popularity.... just think about it for a second. If it doesn't have a shiny apple on the back of it, then the vast majority of the "smartphone" population doesn't care about it.
designgears said:
got mine at the local att store, not a single person there. 10am
Click to expand...
Click to collapse
I did the same thing, stopped by on my way to class this morning.
I dropped by yesterday to make sure that they'd have enough in stock, and the guy (at that time) told me they had plenty. When I was talking to the guy that was writing me up, he told me they only had two in stock haha. Lucky me.
My att said they sold a few today. They had both docks out for display and people were checking them out. Coming from an iphone4 I couldn't be happier to be honest.
Sent from my MB860 using XDA App
I picked mine up today in Rolla MO ( small town south east of St. Louis) I was the first on the list, some people after me came into buy as well. I got to keep my unlimited data plan, and the whole process took about 15 min. Unfortunately the store i went to didn't get any docks in, but i got a card for 15% off any accessories i pick up later.
Coming from a Iphone 3g I am very very happy with the atrix, I am having a few android growing pains ( like contacts not filtered by last name) But so far i really like this phone.
The best part is that my hick ass town which only got 3g last year, already has the back haul in place for 4g (att's sorry rendition of it) so im getting 4megs down and .5 up.. thats a hell of a lot better than the speeds i was getting on my crippled Iphone.
I called the two corporate stores near me. Only one got a shipment of 5 phones in yesterday, the other wasn't getting theirs until this afternoon.
I walked into the store that got them last night right after they opened and 20 miutes later me and my new phone hit the road.
They didn't even have any on display.
Arlington Texas
Bought mine across the street from the Cowboy's Stadium (not a fan just a location reference) and they only received three. I bought the last one. I have another that I pre-ordered for my Dad. The store I went to had the display out and they worked on it for a few days getting it all put together. It only had one working Atrix that was securely tethered with one of those flexy coil reels so that you can place the phone in any of the three docks to check it out. I was there just after 10:00 when the store opened.
Just curious if it lived up to all the hype, or if the price poured water on the fire.
I waited in a line of 3 people... they had 10 xooms.
But oh man. Honeycomb is God. Google Music is sexy aswell
There was no line, but one other person showed up to get one while I was checking out shortly after they opened the doors.
So far, I really... really like it... more-so than I was expecting.
Everyone is impressed by Apple's lines for new Apple products, but those are most often picked up at Apple stores, of which there are a very limited number in most cities (often no more than one). I never expected much of a line for the Xoom, but the fact that it's available at so many locations really limits the ability to create those impressive snakes that make it on the news whenever the next iPhone launches. In other words, there's no go-to place to pick up the latest and greatest Android device.
But of course, Motorola so botched this launch, that I don't think the Xoom ever had a chance to really be huge.
Went to my local Verizon store. I was the only one in there buying a Xoom.
agentpower said:
I waited in a line of 3 people... they had 10 xooms.
But oh man. Honeycomb is God. Google Music is sexy aswell
Click to expand...
Click to collapse
I suspect there is still no streaming your home music from home PC to device a la the tech Google acquired from SimplifyMedia? I am tired of using audiogalaxy. I need a streaming solution that differentiates between music and audiobooks.
In BB there was 4 of us picking ours up. In Verizon store no one had bought one yet.
My Best buy was practically empty. The salesman mentioned that someone else had already picked one up, but it was pretty damn quiet there.
Sent from my Xoom using XDA App
I was the first person and only person in line at 10:00am
Andy (Notioninkhacks)
I was the first and only person buying at Costco at about 10:45am.
At the nearest corporate VZ store, I was told I was only the 2nd customer of the day purchasing a Xoom.
However, about an hour after I walked out of the store I got a call from a sales rep that had been reserving a unit for me; she said she was hanging on to the last one they had in the store.
Seeing as how I didn't see much demand, each store must have gotten very few for launch day. The store manager raved about the device though, he said that yesterday the Moto rep had come in to show them all the bells and whistles. The manager looked like a gadget geek, and he was oozing excitement about the tablet.
I called my Best Buy today and they still had the iPhone Verizon launch announcement, from last week.
I went in to demo it in the afternoon - a few people looked at it after me but I didn't see any major push for the device. It was in the laptop section and not very easy to find.
Only 2 at BB at 10am
There was only 2 of us picking up at 10 am. They only had 5 and were all sold day before. I think people are waiting to see what Ipad 2 has to offer.
My Best Buy had 3 sold within an hour of opening (including me).
My bestbuy had 10 of them when i got there..& i was the only 1 at that time picking up the Xoom..the sales guy told me another person had picked up 1 before me ..but he said that everybody had been coming in to see it.
I have three Verizon stores in *close* driving distance, one Apple store. There's not lines because Verizon has more stores. Not to mention Best Buys.
Apple's releases are initially mostly limited to Apple stores, so the get the lines, creates a look of more hype, etc. Apple's a genius at receiving customers to make more hype than there should be.
Sent from my Droid using Tapatalk
At the verizon store I was told I was the third one of the day, around noon. They aren't pushing it, there weren't even signs up for it, still iphone stuff everywhere.
I got my pre-order call to pickup my Xoom, I left work drove 40 miles to my best buy and when I got there only to find they sold mine. I was ready to rip this guys off, he called around and found one a few miles away now I have one. Love it but typing this is vary laggy
there weren't any lines at the verizon store near me but their shipment sold out within an hour of opening. i went back later on around 7pm to pick up a case and they told me they shipped more over from another store and they sold those out within 30 minutes.
I was the only one in the VZ store picking one up and now I have to return it for the %25 off one coming from Moto.
Xeon_IV said:
I got my pre-order call to pickup my Xoom, I left work drove 40 miles to my best buy and when I got there only to find they sold mine. I was ready to rip this guys off, he called around and found one a few miles away now I have one. Love it but typing this is vary laggy
Click to expand...
Click to collapse
I noticed the same thing when posting here on XDA from the Xoom. On another forum, it is fast. Gmail, is also very fast. Seems to be something with XDA and the Xoom browser.
I went in today to get my girlfriend a Nexus S since it's free on contract today for my girlfriend. The girl that helped me had an ass worthy of a human sacrifice.
Her other assosiate stated that they had one more left but it came preinstalled with an Invisishield and that is have to pay additional for it. I told her I wasn't interested and then asked her why they would open a new phone and tamper with it without the customers consent. I would have let their little commission scam slide if the protector was put on properly. The shield looked like a righty broke his arm and and put the screen protector on with his left. It had more bubbles than an ice cold Coke.
I declined and they ripped the.protector off and threw it out. I thought it was pretty funny and wondered if any of you guys ran into that. I'm going to check the phone when I get home to make sure I don't have any water damage.
Sent from my PC36100 using XDA App
I got mine at bb and the lady was super nice, didn't even ask twice about a case
Sent from my Nexus S 4G using XDA App
Got mine online. Can't stand most bb associates.
Sent from my HTC Vision using XDA Premium App
Got mine at bb today also, the lady was great and a joy to buy from.
Sent from my Nexus S using XDA Premium App
I had to drive an hour and a half to get my wife's new upgrade as the local Best Buy stores in my area do not carry T-Mobile. So it was off to Raleigh. But the Best Buy Phone store was very nice and so were the sale associates. I think it was a great deal.
Picked up my freebee today from BB, would you believe, it took 3 1/2 hours !!!!
Everything was going wrong at the store .. problems activating, problems with my account, continuous calls to AT&T & BB Corporate .. it was basically a nightmare.
To top it all off, in the process or trying to activate the damn phone, they completely rubbed my wife's phone off AT&T's system !!! Wife has iPhone 4 that was now dead in the water. Call my wife's phone, nothing, states # disconnected !!! Another 1 hour on the phone with AT&T Business Enterprise trying to get wifes # back & iPhone re-activated.
I sent the BB Store Manager (who I know personally) & Corporate BB Mobile a nasty a$$ email explaining the complete ordeal there at his store and my issues afterwards of what his BB employees did to my AT&T account.
Let's see what response I get from that.
Sent from my Inspire 4G using XDA Premium App
I went today to take charge while my dad and brother got them. My dad's has the new version of the market, but my brother's has the old version. Anyone know why that would be the case? Could my dad's just have been newer product?
Some people suck. Thats why I do most of my shopping online haha
LordGeek said:
Picked up my freebee today from BB, would you believe, it took 3 1/2 hours !!!!
Everything was going wrong at the store .. problems activating, problems with my account, continuous calls to AT&T & BB Corporate .. it was basically a nightmare.
To top it all off, in the process or trying to activate the damn phone, they completely rubbed my wife's phone off AT&T's system !!! Wife has iPhone 4 that was now dead in the water. Call my wife's phone, nothing, states # disconnected !!! Another 1 hour on the phone with AT&T Business Enterprise trying to get wifes # back & iPhone re-activated.
I sent the BB Store Manager (who I know personally) & Corporate BB Mobile a nasty a$$ email explaining the complete ordeal there at his store and my issues afterwards of what his BB employees did to my AT&T account.
Let's see what response I get from that.
Sent from my Inspire 4G using XDA Premium App
Click to expand...
Click to collapse
That sounds like a nightmare. Where in Ohio?
Had mine within 20 mins!
Sent from my Nexus S using XDA Premium App
Androidude said:
I went today to take charge while my dad and brother got them. My dad's has the new version of the market, but my brother's has the old version. Anyone know why that would be the case? Could my dad's just have been newer product?
Click to expand...
Click to collapse
No. The market update is totally random. If you had him do a few factory resets it'll get pushed to his device. Say 3 out of 7 resets results in the market update.
tekkitan said:
That sounds like a nightmare. Where in Ohio?
Click to expand...
Click to collapse
North Olmsted BB @ the Great Northern Mall (strip).
Sent from my Inspire 4G using XDA Premium App
I got mine on Saturday and walked in today to get my money back. now running CM7 build 150 with native tether on the road with my SGT. Priceless.
Sent from my GT-P7510 using XDA Premium App
ElCamino said:
I got mine on Saturday and walked in today to get my money back. now running CM7 build 150 with native tether on the road with my SGT. Priceless.
Click to expand...
Click to collapse
How are the recent CM7 nightlies running on the Nexus S(no 4G)? I've got to root my dad's so he can have tethering. I have an Inspire so I don't keep up around here.
Picked one up today without issue. Although I may be returning this. Not sure its a good replacement for the EVO.
l0gix said:
Picked one up today without issue. Although I may be returning this. Not sure its a good replacement for the EVO.
Click to expand...
Click to collapse
same here, was not aware that the signal problem would be that bad for me, it is.
although service hasn't cut or anything, i do not like seeing no bars, and only a 3g icon, at all. I loved the feel of my original Nexus however, and wanted that back, on top of that, I just need a 2nd phone to do code **** on.
my day? 12 hours worth of trying to get my Nexus S.
9am: post on XDA
10am: go to store, see what the deal is, BB site told me i was eligible for a partial upgrade
10:30: deuche at BB looks my stuff up, tells me since im at partial upgrade it would only be 75$ off the 549 price. I laughed.
10:40: I explain that my friend bought his evo the day after i did, we both left tmobile for sprint, few days after EVO3d release, my buddy and I go into sprint store to pay whatever for a 3d. They give him a 3D for 199.99, no plan change, no plan upgrade, no premier gold membership. no issues.
dude insist that he did not, and that im lie'ing, and know nothing of what i was talking about, because that defitnally would not of happened that way, and if anything, I can buy an Evo3D for 4something with my partial discount
i tell this guy ima bout to f**king kill him for telling me i dont know what im talking about, i was WITH HIM. turn around and leave.
11: call sprint. get transferred 3 times to handle why my buddy got that scenario, yet im not eligible.
Lady was so nice, sounded young, sweet, and most importantly, smart-understanding-and well informed. Tells me she can "buy up" upgrade my plan, and start fresh witha new 2 year contract, and that i would be eligible for any phone at new 2 year price, my plan was upgraded by i think $10, but could have been $20. I also get a discount for being a "UPS employee" * so i dont care to pay a small difference.
12: She tells me "IT WILL TAKE UP TO 2 HOURS TO TAKE PLACE" she makes it VERY clear, keep texting 1311 with "upgrade" for the next 2 hours, when it goes through, Ill know. She'll also have an email sent to confirm it processes.
3pm: still nothing, have to leave for IT work, keep texting upgrade
4:30pm: tech work done, keep texting upgrade
-im a patient person, friendly, do excellent customer support, I understand hostile people, so i am not one of them, with 3rd party customer support-
5: I call sprint. 3 people later, 2 of languages I can not understand english from 60year smoking veterans cough. 3rd lady is of your typical "Tyqueisha" attitude for her type of name, you know what im saying.
She tells me "day shouldn't have told u 2 hours, it will take up to 48 hours", but she "just axed her managa and she says im in a waiting list to get it done so just sit tyte it'll come threw for'ch'u"
5:30: off phone with sprint, pissed. start calling best buys around my area to locate if they even have any
6:30: many 10-25 minute waiting on hold before talking to anyone, i try calling further away stores, but ask them to look up specifics.
- I used to work at best buy, geek squad, 2 years. I know when they look up stuff on "RSS" that usually its off by about 2 hours, so a quick way to tell someone to piss off, is to tell them another store that RSS says is in stock, to get off the phone quickly, and to again, piss off caller X -
7:20: I think I locate one, about 30 minutes away, compared to the 7 minutes away.
7:40: I call my 7 minute away store, and have been on hold for 20 minutes, finally get someone - I ask them to check RSS - knowing - "no apparently were out"
7:45: Still texting upgrade - Nothing yet
7:50: Try calling store that i think the Nexus S is at, get on hold. Wait 5 min, hang up, ill assume its there.
7:55: call sprint. get transferred up 3 people - dude is so sorry, guarantee that it will be on in 30 minutes, hes walking to his supervisor to pass it on right now, no more problems, no call backs, 100% positive, 30 minutes.
8:10: I figure, hell, I know RSS is always wrong, ill drive to my 7 minute store, make an employee call direct to other stores, find me, ill drive fast to taht store, real, real fast.
8:17: in best buy, huge, huge line. wait in it for about 5 minutes, go seek a manager, because if im gonna wait there, I want to know its there, if it is, ill wait.
8:25: im still waiting for floor manager to come back, lemme know whats up, i walk over to mobile area, he's passing out 'store tickets' to help assign inventory to people waiting.
i walk up to him like "dude, you better say your about to walk one of those last 2 in your hands for me back there"
he stutters.. tells me he was, but stuttered because he wsent sure if it was me walking up to him, from the area i was in. I laugh, say sure, take the ticket.
8:30:8:35ish - text upgrade - nothing! nothing! there about 12 people in line in front of me, I apoligize to the few people around me, for what was about to happen.
--
i call sprint. i inform them to read the notes, they've been keeping track, and that i am waiting in line, as today, as they know, is the only day of the deal, the notes show i was promised 2 hours, then promised 30 minutes, 8 hours ago. I tell them if i get to the front of the line, and they don't have an solution for me, that it would turn into my last phone call with sprint, and the end of my sprint developer account as well, oh BTW, this is also 4 people up, from my initial person i spoke with when i called.
thats not all i said, but thats the just of it, i had the attention of every person in line the whole time, demonstrating exactly what a very smart real-mean-asshole-jerk, actually is, in person.
--
8:50pm: Whoever, at Sprint was, tells me 5 minutes, ten TOPS. ill have a text, and it will be activated. he is with his supervisor, and are going to do it, as soon as im off the phone.
5 minutes later, only 3 people moved out of the line, i keep texting upgrade.
5 minutes later - it happens. it actually takes the ten minutes, that prick.
by this time, best buy closed.
I walk out , with my nexus S , at 9:50, 2nd to last customer out of the store.
my outcome:
nexus S reception sucks compared to EVO, atleast in comparison to visually seeing bars on screen.
2 of the employee's bought my weed icon apps.
Sweet, I get a new phone to test stuff on, and make $1.40 from selling apps in person, lost 12 hours of my life.
worth it? you tell me.
sprint, this isn't over.
im sorry for anyone that reads all of that, but that is really how it went down, and i hope someone at sprint may some day see it, and just say "damn, sucks for you dude!" and laugh all the way to the bank.
docsparks said:
same here, was not aware that the signal problem would be that bad for me, it is.
although service hasn't cut or anything, i do not like seeing no bars, and only a 3g icon, at all. I loved the feel of my original Nexus however, and wanted that back, on top of that, I just need a 2nd phone to do code **** on.
my day? 12 hours worth of trying to get my Nexus S.
9am: post on XDA
10am: go to store, see what the deal is, BB site told me i was eligible for a partial upgrade
10:30: deuche at BB looks my stuff up, tells me since im at partial upgrade it would only be 75$ off the 549 price. I laughed.
10:40: I explain that my friend bought his evo the day after i did, we both left tmobile for sprint, few days after EVO3d release, my buddy and I go into sprint store to pay whatever for a 3d. They give him a 3D for 199.99, no plan change, no plan upgrade, no premier gold membership. no issues.
dude insist that he did not, and that im lie'ing, and know nothing of what i was talking about, because that defitnally would not of happened that way, and if anything, I can buy an Evo3D for 4something with my partial discount
i tell this guy ima bout to f**king kill him for telling me i dont know what im talking about, i was WITH HIM. turn around and leave.
11: call sprint. get transferred 3 times to handle why my buddy got that scenario, yet im not eligible.
Lady was so nice, sounded young, sweet, and most importantly, smart-understanding-and well informed. Tells me she can "buy up" upgrade my plan, and start fresh witha new 2 year contract, and that i would be eligible for any phone at new 2 year price, my plan was upgraded by i think $10, but could have been $20. I also get a discount for being a "UPS employee" * so i dont care to pay a small difference.
12: She tells me "IT WILL TAKE UP TO 2 HOURS TO TAKE PLACE" she makes it VERY clear, keep texting 1311 with "upgrade" for the next 2 hours, when it goes through, Ill know. She'll also have an email sent to confirm it processes.
3pm: still nothing, have to leave for IT work, keep texting upgrade
4:30pm: tech work done, keep texting upgrade
-im a patient person, friendly, do excellent customer support, I understand hostile people, so i am not one of them, with 3rd party customer support-
5: I call sprint. 3 people later, 2 of languages I can not understand english from 60year smoking veterans cough. 3rd lady is of your typical "Tyqueisha" attitude for her type of name, you know what im saying.
She tells me "day shouldn't have told u 2 hours, it will take up to 48 hours", but she "just axed her managa and she says im in a waiting list to get it done so just sit tyte it'll come threw for'ch'u"
5:30: off phone with sprint, pissed. start calling best buys around my area to locate if they even have any
6:30: many 10-25 minute waiting on hold before talking to anyone, i try calling further away stores, but ask them to look up specifics.
- I used to work at best buy, geek squad, 2 years. I know when they look up stuff on "RSS" that usually its off by about 2 hours, so a quick way to tell someone to piss off, is to tell them another store that RSS says is in stock, to get off the phone quickly, and to again, piss off caller X -
7:20: I think I locate one, about 30 minutes away, compared to the 7 minutes away.
7:40: I call my 7 minute away store, and have been on hold for 20 minutes, finally get someone - I ask them to check RSS - knowing - "no apparently were out"
7:45: Still texting upgrade - Nothing yet
7:50: Try calling store that i think the Nexus S is at, get on hold. Wait 5 min, hang up, ill assume its there.
7:55: call sprint. get transferred up 3 people - dude is so sorry, guarantee that it will be on in 30 minutes, hes walking to his supervisor to pass it on right now, no more problems, no call backs, 100% positive, 30 minutes.
8:10: I figure, hell, I know RSS is always wrong, ill drive to my 7 minute store, make an employee call direct to other stores, find me, ill drive fast to taht store, real, real fast.
8:17: in best buy, huge, huge line. wait in it for about 5 minutes, go seek a manager, because if im gonna wait there, I want to know its there, if it is, ill wait.
8:25: im still waiting for floor manager to come back, lemme know whats up, i walk over to mobile area, he's passing out 'store tickets' to help assign inventory to people waiting.
i walk up to him like "dude, you better say your about to walk one of those last 2 in your hands for me back there"
he stutters.. tells me he was, but stuttered because he wsent sure if it was me walking up to him, from the area i was in. I laugh, say sure, take the ticket.
8:30:8:35ish - text upgrade - nothing! nothing! there about 12 people in line in front of me, I apoligize to the few people around me, for what was about to happen.
--
i call sprint. i inform them to read the notes, they've been keeping track, and that i am waiting in line, as today, as they know, is the only day of the deal, the notes show i was promised 2 hours, then promised 30 minutes, 8 hours ago. I tell them if i get to the front of the line, and they don't have an solution for me, that it would turn into my last phone call with sprint, and the end of my sprint developer account as well, oh BTW, this is also 4 people up, from my initial person i spoke with when i called.
thats not all i said, but thats the just of it, i had the attention of every person in line the whole time, demonstrating exactly what a very smart real-mean-asshole-jerk, actually is, in person.
--
8:50pm: Whoever, at Sprint was, tells me 5 minutes, ten TOPS. ill have a text, and it will be activated. he is with his supervisor, and are going to do it, as soon as im off the phone.
5 minutes later, only 3 people moved out of the line, i keep texting upgrade.
5 minutes later - it happens. it actually takes the ten minutes, that prick.
by this time, best buy closed.
I walk out , with my nexus S , at 9:50, 2nd to last customer out of the store.
my outcome:
nexus S reception sucks compared to EVO, atleast in comparison to visually seeing bars on screen.
2 of the employee's bought my weed icon apps.
Sweet, I get a new phone to test stuff on, and make $1.40 from selling apps in person, lost 12 hours of my life.
worth it? you tell me.
sprint, this isn't over.
im sorry for anyone that reads all of that, but that is really how it went down, and i hope someone at sprint may some day see it, and just say "damn, sucks for you dude!" and laugh all the way to the bank.
Click to expand...
Click to collapse
You're lucky it was done same day. Turn around time on buyups are 24-48 hours as it's a backend team that does them in the order they are received. Couple hundred resets a day that must be verified for accuracy and that qualifications are met, 10 backend members doing them and the other thousand things they have to do as well. Sucks for the hassle though.
Sent from my Nexus S 4G using XDA Premium App
really, im not even dogging anyone in that entire process. i LOVED sprint, until today. hell I even still love best buy.
I just wanted to really show my die-hard androidneedyness
and how much being mis-lead, can ruin someones day.
i am grateful though, please dont mistake that from my bad spelling while rushing. and for the love of god please edit to not quote that entire thing, as some peoples data connection would hate this page.
I got one for my wife. No issues, they had 3 left. Cost me nothing, cant beat that.
I hate talking to ghetto people at Sprint. It pissed me off more than the reps that don't speak English and get mad at you because you can't understand a word they say.
I'm half black and I.hate when I call they try and get "street" with me like I'm a homeboy from the corner. It's an uncomfortable feeling.
Sent from my PC36100 using XDA App
I'm considering purchasing the Epic Touch 4G from a nearby Sprint corporate store in order to be able to try the phone out for 14 days. The logic behind this is that my upgrade period starts in a few weeks, and it is my understanding that customers are limited to one return of a device purchased as an upgrade. In order to avoid losing my one return via the upgrade, I'd rather use the time before to try out the ET4G. There are three devices I'm interested in - ET4G, iPhone5 and Nexus Prime - and the return limit means I can't try them all out.
What I'm wondering, though, will my return of the phone purchased tomorrow prevent me from potentially returning a different phone purchased as an upgrade?
dead78 said:
I'm considering purchasing the Epic Touch 4G from a nearby Sprint corporate store in order to be able to try the phone out for 14 days. The logic behind this is that my upgrade period starts in a few weeks, and it is my understanding that customers are limited to one return of a device purchased as an upgrade. In order to avoid losing my one return via the upgrade, I'd rather use the time before to try out the ET4G. There are three devices I'm interested in - ET4G, iPhone5 and Nexus Prime - and the return limit means I can't try them all out.
What I'm wondering, though, will my return of the phone purchased tomorrow prevent me from potentially returning a different phone purchased as an upgrade?
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So you want to purchase a phone at full price to try it out before returning it to use an upgrade to get a second phone, and then returning that second phone on the upgrade to get a third?
Jackalo said:
So you want to purchase a phone at full price to try it out before returning it to use an upgrade to get a second phone, and then returning that second phone on the upgrade to get a third?
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that's certainly possible. a lot depends on how much I like the ET4G - I could decide I like it enough that once my upgrade kicks in, I'll just get that one and stick with it. but I'd like to know that I could try out multiple phones if I wanted to.
You could probably do that, but you would be royally ****ing the numbers of that store, especially the salesperson who sold the first one, which isn't fair to them. 2 returns means they would have to sell about two dozen phones without any more returns to get back to even on their goals. I would suggest buying the et4g used and trying it that way. Or you could buy it from telesales or sprint.com and return it in store. Just keep in mind the restocking fee. The only way around it is to return to your original device on or before the third day of use, which includes the day you buy it.
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abhaxus said:
You could probably do that, but you would be royally ****ing the numbers of that store, especially the salesperson who sold the first one, which isn't fair to them. 2 returns means they would have to sell about two dozen phones without any more returns to get back to even on their goals. I would suggest buying the et4g used and trying it that way. Or you could buy it from telesales or sprint.com and return it in store. Just keep in mind the restocking fee. The only way around it is to return to your original device on or before the third day of use, which includes the day you buy it.
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ah ok, fair enough. I don't have a problem with paying the restocking fee, but I don't want to screw over the in-store salesperson. It's no both to me to order via telesales, so if you think that's the soundest approach, I'll just do that. Being able to return it to a corporate store at least means I can maximize the number of days I'll be able to test it out.
abhaxus said:
You could probably do that, but you would be royally ****ing the numbers of that store, especially the salesperson who sold the first one, which isn't fair to them. 2 returns means they would have to sell about two dozen phones without any more returns to get back to even on their goals.
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Wait, what? That's not how goals work at our stores.
DiGi760 said:
Wait, what? That's not how goals work at our stores.
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can you clarify whether doing what I described earlier would screw the sales staff in the store? would it be better to place the order by phone or online instead?
DiGi760 said:
Wait, what? That's not how goals work at our stores.
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My math might be off because im not really trying to be exact, but if an rc wants to maintain a return exchange rate of less than 8% they can have one return or exchange for every 12 handsets sold. If they do 2 exchanges for a customer, it only gets worse. We had a lady swap 5 times over the summer and just murder one guy's numbers. Depends on how busy the store is ultimately. If the rep normally sells lots of handsets it wont matter too much. But a return from telesales or dotcom doesnt affect an individual salesperson. Hence why i suggested it. Just trying to remind everyone that reps are people too. You wouldnt want your boss to ride you all month because you exchanged 2 handsets for a guy I'm sure. That said, if your rep is a moron or a ****, who cares? Sprint would b better off without them anyway.
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Sorry my response took so long. I forgot about this thread.
We do not have goals for return percentages at our stores, just for the net new activations and upgrades at the end of the month. Obviously we want to get people into the right phone the first time, but there are so many people that want to try different phones before deciding that it really isn't fair to punish the salesperson when the customer is the one causing us a problem. We do have a limit of 1 customer satisfaction swap per activation/upgrade that helps us limit frivolous swaps.
Of course, our stores are not corporate stores, but we are a platinum level preferred sprint dealer.
Why not wait for all phones to come out & test them at the store then pick the one you like play with at home & if you don't like it bring it back for one you want you got 14days to return it!
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Killasmoke said:
Why not wait for all phones to come out & test them at the store then pick the one you like play with at home & if you don't like it bring it back for one you want you got 14days to return it!
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Best idea. If u get the SGSII now how can u compare it to the the prime and iphone if they aren't out yet.
Sent From My Evo Killer!!!
abhaxus said:
You could probably do that, but you would be royally ****ing the numbers of that store, especially the salesperson who sold the first one, which isn't fair to them. 2 returns means they would have to sell about two dozen phones without any more returns to get back to even on their goals. I would suggest buying the et4g used and trying it that way. Or you could buy it from telesales or sprint.com and return it in store. Just keep in mind the restocking fee. The only way around it is to return to your original device on or before the third day of use, which includes the day you buy it.
Sent from my SPH-D700 using XDA App
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I was wondering why they hate me at the Sprint store. I was eligible so I went in and got a Epic Touch. I HATED how it felt in my hand. If I'm holding something larger than my hand then it better have a nipple on it. Anyway, I figured I could get used to it but the LOS killed my love of this beautiful device. I returned it for a Photon. About the same size as the Epic. A little lighter and bigger screen. Great radio and battery but the core apps (Email/Contacts/Calendar) all suck IMO. Returned that too. Salesrep barely talked to me. Now I know why.
I really wish they had a phone lounge where their longtime customers could sit down with a real phone with service and not tethered just so we can take it thru its paces.
FYI: I am back on my Epic. Poor radio, short battery but great phone.
(With Swype I never use the keyboard though)
Why not just spend the extra time researching on XDA, then go to a Sprint store to play with it for a few hours to see whether you will like it or not. IMHO spending the time to set up your phone, activation etc etc, driving to the store aren't worth the hassle if you are already considering returning it.
dohturdima said:
Why not just spend the extra time researching on XDA, then go to a Sprint store to play with it for a few hours to see whether you will like it or not. IMHO spending the time to set up your phone, activation etc etc, driving to the store aren't worth the hassle if you are already considering returning it.
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30 minutes to have a phone at home for 2 weeks vs. spending "a few hours" in a Sprint store? I think I'll take the former.
anyway, it's pretty safe to say the iPhone is off this list since it's completely pointless. I like the ET4G a lot but the bottom line is that Sprint can't deliver service on a level that would really support these devices let alone justify the expense of a new phone. I think I'll just stick with my Epic.
my advice is to go to nebraska furniture mart they discount the rebate at the register and you wind up paying alot less
So I go to my nearest local at&t store and when I ask for it they said I think we have it on display, but not in stock. Maybe will get stock later from delivery. I go to my next nearest store, and they have it on display as well. I ask him to get me one and he says they have none in the back. I have a definite contact that would hold one for me at his store but its an hour from me but I was about to take the road trip. As I left the 2nd at&t store, I get in my car and the 2nd at&t store rep calls me on my phone and says I found some in the back they were in my managers office. I go back and purchase it off contract. I dare ask for any available cases, he goes to the back again and says they cant find none but one pink one. I said no thanks, no offense to pink cases.
So with that being said, who's fault is this? I actually think it's LG's fault for not pushing for a bigger launch. They dont seem worried, oh well I got one and I'm liking it. Gonna root it and debloat this poor bloated G2. I just hope the battery life is better than my sgs4, I'm using whatever charge it came with today. It sort of reminds me of my nexus 4, the double tap to turn on/off is a stock feature I thought I would never see.
Anyone else with a similar experience? Maybe companies should not launch on Friday the 13th??
SysAdmNj said:
So I go to my nearest local at&t store and when I ask for it they said I think we have it on display, but not in stock. Maybe will get stock later from delivery. I go to my next nearest store, and they have it on display as well. I ask him to get me one and he says they have none in the back. I have a definite contact that would hold one for me at his store but its an hour from me but I was about to take the road trip. As I left the 2nd at&t store, I get in my car and the 2nd at&t store rep calls me on my phone and says I found some in the back they were in my managers office. I go back and purchase it off contract. I dare ask for any available cases, he goes to the back again and says they cant find none but one pink one. I said no thanks, no offense to pink cases.
So with that being said, who's fault is this? I actually think it's LG's fault for not pushing for a bigger launch. They dont seem worried, oh well I got one and I'm liking it. Gonna root it and debloat this poor bloated G2. I just hope the battery life is better than my sgs4, I'm using whatever charge it came with today. It sort of reminds me of my nexus 4, the double tap to turn on/off is a stock feature I thought I would never see.
Anyone else with a similar experience? Maybe companies should not launch on Friday the 13th??
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This is why I ordered on AT&T website. I placed the order 9/10 at 11pm and it was in my hands on 9/12. I hate dealing with local AT&T stores, at least in the DC/Metro area.
ordered the friday it came out on 9/6 was in my hands monday morning, have been in contact with the guys on IRC, hope we can get this thing cracked soon. =P
Same here. Premier order was even worse. I actually ended up getting one in store this morning. My premier order is still processing from the 11th. Will refuse it when it comes since I can't cancel according to them even though it hasn't shipped.
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ratchetjaw said:
Same here. Premier order was even worse. I actually ended up getting one in store this morning. My premier order is still processing from the 11th. Will refuse it when it comes since I can't cancel according to them even though it hasn't shipped.
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Bottom line is At&t employees are bunch of dummies. Kidding. Im sure people are quite smart going in but once theyve been in the cluster F ( that is At&t) they are screwed. At&t tells them what phones to push ( Iphones, S4's HTC's etc) and all the others are just fillers. Ive been into at&t stores before and educated the sales rep about the phones they have on display and in most cases they dont even care. This is your freggin job people!! Hello???!!! I ran into the same thing when I purchased the LG OGP - they were clueless and kept wanting me to take a look at the HTC One! Im sure its partly LG's fault but end of the day (IMO) its not just At&t employees that are clueless, Ive encountered the same thing at TMO and Verizon stores too. Never set foot in a Sprint store so I can comment on them.
boogie2001 said:
Bottom line is At&t employees are bunch of dummies. Kidding. Im sure people are quite smart going in but once theyve been in the cluster F ( that is At&t) they are screwed. At&t tells them what phones to push ( Iphones, S4's HTC's etc) and all the others are just fillers. Ive been into at&t stores before and educated the sales rep about the phones they have on display and in most cases they dont even care. This is your freggin job people!! Hello???!!! I ran into the same thing when I purchased the LG OGP - they were clueless and kept wanting me to take a look at the HTC One! Im sure its partly LG's fault but end of the day (IMO) its not just At&t employees that are clueless, Ive encountered the same thing at TMO and Verizon stores too. Never set foot in a Sprint store so I can comment on them.
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I've experienced the same thing from AT&T, T-Mobile, and Verizon. Almost none of the reps that I've spoken with are knowledgeable on phones. I went to a Verizon store wanting to purchase an HTC Droid DNA and was directed to a Note II. I advised him of the reason I was interested in the DNA. Not interested in the Note for the same reasons.
boogie2001 said:
Bottom line is At&t employees are bunch of dummies. Kidding. Im sure people are quite smart going in but once theyve been in the cluster F ( that is At&t) they are screwed. At&t tells them what phones to push ( Iphones, S4's HTC's etc) and all the others are just fillers. Ive been into at&t stores before and educated the sales rep about the phones they have on display and in most cases they dont even care. This is your freggin job people!! Hello???!!! I ran into the same thing when I purchased the LG OGP - they were clueless and kept wanting me to take a look at the HTC One! Im sure its partly LG's fault but end of the day (IMO) its not just At&t employees that are clueless, Ive encountered the same thing at TMO and Verizon stores too. Never set foot in a Sprint store so I can comment on them.
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Well I used to work for At&t and I can tell you that they do not really care which phones you buy (to an extent). They only really make money off of contracts. The problem is that they only educate workers on the more popular phones, so they tend to show you a Samsung so they don't look stupid since they know nothing about LG. The problem is that they are really pushing you to increase your MRC (Monthly Recurring Revenue). So they want things like Mobile Protection Pack and they encourage you to add a line or buy marked up accessories. It doesn't matter which phone you buy. They spend very little time teaching employees about a Snapdragon 800 and lots of time about the 5 key behaviors of sales. I just happen to be a hardcore phone enthusiast so would be able to talk with customers about every phone. So this is the real reason behind another terrible LG launch. Like the G Pro. At&t only cares about phones that will bring in more customers so they can increase sales, like iPhones. plus people who buy iPhones tend to buy more accessories and have multiple cases. And people like us tend to shop online and only buy store accessories when we're desperate and are waiting for our case from Amazon to arrive. So there you have it guys.
I agree.
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