What would you do in this Hinge-related international problem - G2 and Desire Z General

So, basically, I am living in israel for a year so I can have a year of grade-free religious studies and not have to worry about my gpa or take tests. The only problem is that Cell phone selection is pretty crappy.
So I went onto ebay and bought a G2 that shipped to my parents place and a buddy of mine was supposed to bring it to me tomorow but I found out today that I have the hinge problem pretty bad. (my dad showed it to me via skype)
I contacted HTC and they said I am still under warranty but they may not even replace the phone if I send it it. I can get my parents to bring it to a local repair shop and get them to just fix the spring, but the only problem with that is that they may not know what they are doing with the g2 as it is a new phone.
Normally it wouldnt be an issue to just send it it to HTC but the next time a friend is coming in from the states is early january and I don't want to have to wait that long for a phone that may not even get repaired...what would you do?
p.s. I also happen to have a friend here in israel, and although he is not proffesionally trained, he has opened up many an HTC phone. can anyone who has done the spring fix themeselves tell me if it is a particularly hard operation to do on the phone? When you are done doing it does the phone show any sign of being opened to the untrained eye? Sorry about the long post

mountain out of a molehill, you are making, my friend.
get the phone and stick with it. Your dad may not realize that this is normal for the phone.
Get the phone over to the promised land now... and then if you are so unhappy with it... fix it yourself using a thread on how to repair your own hinge on this here XDA Forums!
todah!

Thanks for the reply one thing I noticed when he showed me the phone was that it was almost exactly the same problem as this http://www.youtube.com/watch?v=MvHE5lZ1tCs in that the screen is a little wobly after the keyboard is deployed. Is that also normal?
Thanks for the quick response!

Durkbeef said:
Thanks for the reply one thing I noticed when he showed me the phone was that it was almost exactly the same problem as this http://www.youtube.com/watch?v=MvHE5lZ1tCs in that the screen is a little wobly after the keyboard is deployed. Is that also normal?
Thanks for the quick response!
Click to expand...
Click to collapse
its normal. Its basically a non issue. I think people just expected it to be rock solid like its predecessor the G1. A lot of people took it way out of context and basically caused such a ruckus over this...
anything with hinges.. is going to be a little free to move around because.. its on hinges!!!
unless the hinges are broken theres no problem with this phone. I mean.. its not for the construction worker or for people who dont have the time or energy to treat it with some respect.. its not exactly a wimp either...
You can always tighten it up a bit to give it more "snap"...
Also.. you will find that your need for the keyboard is not as great as you think... because of the capability for voice commands and the incredible swype and gingerbread keyboards on this --- its so intuitive I rarely need the keyboard anymore.

androidcues said:
its normal. Its basically a non issue. I think people just expected it to be rock solid like its predecessor the G1. A lot of people took it way out of context and basically caused such a ruckus over this...
anything with hinges.. is going to be a little free to move around because.. its on hinges!!!
unless the hinges are broken theres no problem with this phone. I mean.. its not for the construction worker or for people who dont have the time or energy to treat it with some respect.. its not exactly a wimp either...
You can always tighten it up a bit to give it more "snap"...
Also.. you will find that your need for the keyboard is not as great as you think... because of the capability for voice commands and the incredible swype and gingerbread keyboards on this --- its so intuitive I rarely need the keyboard anymore.
Click to expand...
Click to collapse
+1 for the keyboard, i only use mine for long text messages or emails, otherwise i use swype/HTC IME keyboard.

I wasn't happy with mine at first but now I don't even notice it.

Agree with androidcues on the fact that people are making waaay more of a big deal about the hinge than it really is.
The things that are shown in the video linked above, or similar ones (like the phone opening while holding it upside down), would never even be noticed by most people. While I wish the hinge design would stay closed a little more "firmly", its an extremely minor criticism. I still quite like the design, and the general build quality of the phone is excellent.

I'm not as concerned about the loose hinge as I am about the fact that it wobbles after the keyboard is deployed

Durkbeef said:
I'm not as concerned about the loose hinge as I am about the fact that it wobbles after the keyboard is deployed
Click to expand...
Click to collapse
This again, as stated earlier is really a non-issue if you are normal and take care of your phone. HOWEVER, if you throw your phone around, like to sit on it, or work construction where your phone goes through hell each day, this WOULD be a problem. Personally, i dont understand how some people take such poor care of their phones .

Durkbeef said:
I'm not as concerned about the loose hinge as I am about the fact that it wobbles after the keyboard is deployed
Click to expand...
Click to collapse
The things the guys is doing in the Youtube video you posted, you and every other other normal person will never do in regular use. The way he is pressing the bottom edge of the screen with the keyboard deployed, or bending the top, there is no sane reason for you to ever do those things. Its just a nitpicky point discovered by somebody looking for problems where there aren't really any.
Its a self fulfilling prophecy. Like a hypochondriac surfing WebMD, the more of this stuff you read or watch, the more you are likely to find a "problem". Stop sweating it, and wait until you have it in your hands. If it really feels like its defective, then send it to HTC. You have full warranty for a year from the manufacturer, I believe.

long story short, your phone is fine, a little give in the hinge is normal.
get that beautiful piece of art to you, root it, and live it up my friend

redpoint73 said:
The things the guys is doing in the Youtube video you posted, you and every other other normal person will never do in regular use. The way he is pressing the bottom edge of the screen with the keyboard deployed, or bending the top, there is no sane reason for you to ever do those things. Its just a nitpicky point discovered by somebody looking for problems where there aren't really any.
Its a self fulfilling prophecy. Like a hypochondriac surfing WebMD, the more of this stuff you read or watch, the more you are likely to find a "problem". Stop sweating it, and wait until you have it in your hands. If it really feels like its defective, then send it to HTC. You have full warranty for a year from the manufacturer, I believe.
Click to expand...
Click to collapse
very well said. a perfect summary of the illusion of the issue.

Thanks for the heads up guys, I think the current plan is to get the phone to me and if it really bothers me, I'll give it to my friend for surgery, I remember seeing somewhere you could buy some of those warranty is now void stickers to put on the phone to make it look like you never touched it... Can someone give me a link?

Htc will check your phone and determine whether you have voided the warranty. But...I'm betting you'll be voiding it anyhow. Just send it back the way you found it. Document recovery hboot info etc so you can find the files to flash when and if u need to. But you shouldn't and lmfao at a 'sticker'
vision...

Related

My Experience with Replacing the Nexus

Hi all,
This is not so much of a ranting thread (although I am really frustrated), but just a gentle reminder to please check your screen for dust, as well as any other known issues BEFORE rooting. Thankfully, I did that, and my phone had dust under the screen UPON arrival. I got it at 2pm, and returned it to HTC by 5pm.
The other problem is, do remember Google takes no responsibility with hardware related issues. As much as I hate it, find HTC. I had a horrible experience with them, and I just want to share it with the rest of you. Also, I'm from Singapore, just in case.
I got my phone at 2PM from DHL, and was really happy about it (who wouldn't)? I opened it, booted it, and it was really fast. Then I checked the screen. There was not one speck, but at least 5 specks of dust under the screen. I immediately called HTC Singapore's hotline, and it was outsourced to another country (I'm guessing China, cause when they called me back it was +86). I can speak Mandarin, but only barely, and it was really difficult trying to tell them my problem in English. They really tried to help, but the communication barrier proved to be very frustrating. In the end, I was told to go down to HTC Care (at Keppel Bay Tower) to return the phone.
At this point in time, I didn't really want to make a huge fuss or anything. **** happens, I can accept that. All I want now is my phone replaced, as quickly as possible. I reached HTC Care around 4.15PM, but was only served at 5PM. Even worse, the staff at HTC Care Singapore had NO idea what to do with the Nexus One. They told me it was dealt differently from other HTC phones. As a consumer, I seriously do not care. I just want my phone fixed/replaced/whatever. I then waited for 20 minutes while they tried to log into the Nexus One system of theirs or something.
As though that was not bad enough, they had no idea what to collect from me. Some of them said I should return only the phone, while others said the entire box set. In the end, I returned the entire box set. They did not even bother to check the contents inside. Also, the courier service used this time is M3 express instead of DHL, and I was not given any tracking number despite them telling me the order has already been placed.
Also, there were other discrepancies. The phone staff told me to expect it within 3 working days, while HTC Care staff said to expect it within 3 to 5 working days. To be fair to the HTC Care staff, I doubt they were even briefed on what to do with Nexus Ones.
Below is the email I've sent to HTC, although at this point in time I doubt the response will be good:
To whom it may concern:
I placed my order for Nexus One with Google on January 9, and finally got it today, January 15, at 2pm. I understand that weekends are not considered work days, so effectively it took 5 working days to reach, which is reasonable to me.
I opened the Nexus One only to find dust under the screen. Doing a quick search on Google shows that it is a common problem. In fact, I read on some posts that it is considered to be a DOA problem by HTC, as seen from http://www.google.com/support/forum/p/android/thread?tid=29bc1e80107f01f7&hl=en. The first thing I did was to call the Singapore HTC helpline. I had a hard time communicating with them, but they did their best to help. I was told to go down to HTC Care (Singapore) at Keppel Bay Tower. The person on the phone had also opened a ticket for me.
I reached Keppel Bay Tower at 4.15PM, and was only served at 5pm. The service staff were polite but very unsure of what to do with the Nexus One. Apparently, Nexus Ones are dealt with differently from other HTC phones, though I do not see the point of them informing me of that. I have already accepted that there is dust under the phone and instead of making a big fuss, my main aim is to get my phone replaced on a one-to-one basis since I am still within the 14 days.
Once the staff managed to retrieve my information using the ticket number given to me earlier by the person over the phone, I was told I had to return the phone, but they were unsure whether to collect the phone, or the entire box set. In the end, they collected the entire box set. I had been told to expect it within 3 days by the person over the hotline, but the staff at HTC Care informed me that it was 3 - 5 days.
I am now requesting that you replace the entire box set, and deliver it to me within 3 days. In addition, I would like to know why the courier service used
is M3 Express instead of DHL (which was used when I first got my Nexus One). Moreover, I was not given any tracking number to track the status of my delivery, despite the service staff telling me that the order has already been placed.
I find it disappointing that the service staff had no idea what to do with Nexus One cases. It seems to me that HTC does not care because it is not really HTC's phone and more like Google's phone in this case. I hope you understand where I am coming from. It is my first time dealing with HTC's service, and the experience has been a let down. I have always thought highly of HTC's products since my previous HTC phones were all well-built, and I never had to visit the service centre.
I will appreciate if you could get back to me by Monday.
My ticket number, as well as product serial number are as follows:
Ticket No.:
Phone S/N:
Thank you.
Regards,
Click to expand...
Click to collapse
To end it, please remember to check before rooting!
bro sad to hear this from you.
I also got my nexus one today and i notice the screen's bottom left and right corners are making loose noise when pressed with some pressure..
so i used some pressure on the problemic areas for 20secs and so far, no more loose noise..
Hopefully it will prevent my unit from dust..
I have been consistantly checking mine as well. This sucks
melterx12 said:
man now im really going crazy. it seems that everyone is having this problem. I cant seem to find any dust under the screen but what if im just not seeing it??? Whats the chance that my phone DOES NOT have this problem???
Click to expand...
Click to collapse
From what I understand, this is still a problem with a small minority of phones.
People who do not have this problem (as you might have noticed) are not going to be very vocal about not having it.
For the record, I have an N1 and have had zero problems whatsoever, screen or otherwise.
melterx12 said:
man now im really going crazy. it seems that everyone is having this problem. I cant seem to find any dust under the screen but what if im just not seeing it??? Whats the chance that my phone DOES NOT have this problem???
Click to expand...
Click to collapse
Mine doesn't have it either. If you can't see it, then why is it bothering you? Mine doesn't have jam (jelly if you're in the USA) in it either but I'm not going to keep checking for jam.
SC
ScaredyCat said:
Mine doesn't have it either. If you can't see it, then why is it bothering you? Mine doesn't have jam (jelly if you're in the USA) in it either but I'm not going to keep checking for jam.
SC
Click to expand...
Click to collapse
its bothering me because I REALLY want to root but REALLY will go out of my mind if I see this problem after rooting (because my warranty will then be long in the void ). So I want to track this problem down now and some how be 100% sure that my phone is safe.
Wow, this dust problem is become quite large. Small quantities doesn't sound like a good enough example of the problem. I don't have my Nexus One yet, but I do hope - that when I get it soon - the newer models (if they are starting to correct the issue) doesn't have this problem.
melterx12 said:
its bothering me because I REALLY want to root but REALLY will go out of my mind if I see this problem after rooting (because my warranty will then be long in the void ). So I want to track this problem down now and some how be 100% sure that my phone is safe.
Click to expand...
Click to collapse
Well, you either wait for the warranty to expire or you root it before.
If you're really that worried power it off and check it with a magnifying glass. TBH Right now there are 1001 reasons not to root it and only a couple of reasons to root it. Unless there's something you really need/want root for you may as well wait.
SC
I know, I am waiting for now, probably until Cyanogen Mod comes out for N1. However I do not want to wait a year
ScaredyCat said:
Well, you either wait for the warranty to expire or you root it before.
If you're really that worried power it off and check it with a magnifying glass. TBH Right now there are 1001 reasons not to root it and only a couple of reasons to root it. Unless there's something you really need/want root for you may as well wait.
SC
Click to expand...
Click to collapse
exactly i think one of the main reason i root my G1 was to apps2sd....and then some themes...but with this much RAM on the N1 i do not see a reason to root...
DKM119 said:
exactly i think one of the main reason i root my G1 was to apps2sd....and then some themes...but with this much RAM on the N1 i do not see a reason to root...
Click to expand...
Click to collapse
Theres more to root than apps2sd. For example, Internet tethering is a feature I really want and only possible through root.
Since we're talking about rooting here, I just wanna root to upgrade to un-released Android firmwares, themes, changing things inside the phone that aren't possible stocked. There are lots of reasons to root in my eyes, and I really don't care about the negatives.
kozm0naut said:
From what I understand, this is still a problem with a small minority of phones.
People who do not have this problem (as you might have noticed) are not going to be very vocal about not having it.
For the record, I have an N1 and have had zero problems whatsoever, screen or otherwise.
Click to expand...
Click to collapse
Same here. Zero problems with mine.
Also I don't plan to root until the S-ON/S-OFF issue is either resolved or root without unlock is discovered.
melterx12 said:
Theres more to root than apps2sd. For example, Internet tethering is a feature I really want and only possible through root.
Click to expand...
Click to collapse
yeah i undertand you point but is not for everybody...like myself i do have wi-fi at home and at work...so i never used the internet tethering....so for me when i rooted my G1 is was only for the apps2sd and themes....
melterx12 said:
Theres more to root than apps2sd. For example, Internet tethering is a feature I really want and only possible through root.
Click to expand...
Click to collapse
There are always alternative. Although not as elegant of a solution, PDAnet allows you to connect your phone to your computer so it can use your data connection. Works pretty well.
as someone who had to unroot and use the warranty on my rooted G1 like 11 months after I got it, I definitely will not root my N1 when I get it unless there is a way to revert to the full factory settings. I'm not a dev but I have faith they will figure it out though.
I woke up to find this thread now has 3 pages of useless conversation :|.
Anyway, if you take a torch and shine it it'll be obvious if there's dust on it.
I need root cause of Market Enabler and internet tethering. Will update this thread when I get a response from HTC.
That's a truly depressing story!
The warranty situation is the main reason I use to keep myself from buying this phone. Since I had a hardware issue with my G1 that needed to be replaced (stopped accepting USB input, so it wouldn't charge or transfer data), this is kind of a deal-breaker for me.
Not repairing hardware defects because of a software issue is complete bull****.
My contract comes due in November, hopefully by then, HTC will have changed their policy. If not, the phone I buy definitely won't be unsubsidized! I've had good luck just contacting tmobile and saying the phone broke. Since it doesn't work, I'll have to cancel my contract and pay the ETF.....in the past they've given me a good price on a replacement. This probably wouldn't work if I wasn't on contract with them.
I agree and some of these pointless posts have been reported, so please keep this thread on topic.
I have cleaned this thread up so please refrain from from spamming and flaming. (and will continue to do so!)
Greetz.
i may be sending mine in for a repair soon, i have a stuck/dead baby blue pixel.

'Patchy' backlight - what happen?

I've noticed recently the backlight on my HD2 seems to have suffered some sort of malfunction or something. Might be a bit of a strong way of describing it perhaps.
Basically imagine if you have a blank white screen/image showing on the phone, there's a couple of bits on it that always stay in the same place where the brightness is not the same as the rest. I'm certain it's only been like this recently but no idea why.
You can only really notice it with very pale or bits of white on the screen but am wondering:
1 - if anyone else has this,
2 - how it's happened,
3 - anything I can do about it,
In particular if it's a fault with the phone (as I'm certain the phone has never been knocked and it definitely has never been dropped or pressed hard etc), is this something I could get done under warrantee.
If it is, can I get it fixed on warrantee even with no receipt since I bought it on Ebay? Every single HD2 is still in its warrantee period so I hope they could do.
Thanks!
I have the same, they advised me to contact support, but i kinda neglected it for the time being.
I have the same kind of spot in the middle of my screen, i only really see it when the screen is white, annoying tho :/
I dont like the idea of having to send the phone out and missing it for a few weeks :'(
I had the same problem on my device so I called HTC and they picked it up, repaired it and sent it back. Well they sorted out this particular problem (by replacing the LCD panel) but, alas, created few more. The buttons were not placed properly, the body was damaged and etc. So Angry and Disappointed Me called them up and they picked it up again. This time they replaced the whole unit (the actual body if I am not mistaken) and sent it back. Finally I was glad to have my phone back after two weeks.
Funny enough most of the HTC employees that I spoke to had very poor English. And I spoke with quiet a few of them. Luckily I am talented at mimicking broken English and didn't have much problem getting my message across. I'd imagine for most people it should be very difficult to explain their problem and arrange repairs.
Thanks for the replies.
Is it possible to do this without a sales receipt and still not have to pay? I don't think I should have to pay since it's not very old at all but I can't prove it's actually my phone I guess.
Did you just contact them via the XDA website or something?
I got the same issue. Most annoying when reading long emails or articles. I thought about sending it in for repair but I have voided my warranty already and don't want to be missing my hd2 for a couple weeks and get hit with a massive bill. I think it has something to do with the layers in the LCD not being completely flat. But I havent got that far in my explorations of this phone, maybe I will on my next trip.
You should contact HTC support by calling at the number for your country that you can find from the HTC website.
They can do everything with the phone's serial no. At least that's how it worked for my Kaiser I got on ebay too when I had a prob with it.
meegulthwarp said:
I thought about sending it in for repair but I have voided my warranty already.
Click to expand...
Click to collapse
Hmmm, good point. I have a custom rom on it so mine probably would be void too right? If I change it back to the original rom it should be ok though presumably?
Thanks anyway - glad this is not me.
I am also seeing this on my HD2. It is very faint and only really noticeable on white screens. Once you know it is there though you can't help but keep looking for it
To be honest I can put up with it as most of the time you can't actually see it, for example I can't see it now due to the keyboard being up.
I'd be interested to know if anyone in the UK sends their phone off for repair as I might do the same. I can't be without my phone though, it would be like loosing my arm!
NickT said:
I am also seeing this on my HD2. It is very faint and only really noticeable on white screens. Once you know it is there though you can't help but keep looking for it
To be honest I can put up with it as most of the time you can't actually see it, for example I can't see it now due to the keyboard being up.
I'd be interested to know if anyone in the UK sends their phone off for repair as I might do the same. I can't be without my phone though, it would be like loosing my arm!
Click to expand...
Click to collapse
I have sent mine. Post 3 above ^^^
AF241 said:
I have sent mine. Post 3 above ^^^
Click to expand...
Click to collapse
Ah yes, so you did. Sorry I was looking at the flag on your profile not your location
I have a small crack on the glass of my HD2 as well between the bottom of the phone and the power / end call key. It looks like a small hair stuck under the button Not sure if they would replace the glass for me as well if I sent it off?
I got my phone from O2 so I'm wondering if I'd have to go to O2 for repair or direct to HTC, maybe I could do both
Anyway, for now I think I'll refrain from sending it off unless it really starts annoying me. A bit of a pain though
I've emailed HTC as well to ask about this.....

Trackball Screwy

Yesterday afternoon the trackball on my N1 stopped working. it'll scroll everywhere but left. Nothing obviously wrong with it, just wont go. thought i'd give it a minute, push and play with it, see if something gives, but no dice. This morning I called HTC, no questions about bootloader which should not affect a hardware issue anyway. Having a replacement sent today.
Now I'll send this phone back, and they will assumably examine and test it. I would agree with any non-hardware issues being rejected due to unlocked bootloader, however if they contact me and say they will not cover the trackball because of this, I will bite the bullet and pay for the repair or replacement, and won't even be pissy about it. I'm just curious what HTC will do, being as this is obviously a hardware issue which unlocking cannot affect.
Seems 50/50 whether they will cover it or not really.
i had a h/w issue and an unlocked bootloader and they still charged me $55 for a replacement
good luck
As of yesterday my trackball has started being annoying, has trouble scrolling downwards, though is not completely broken. I am reluctant to do an exchange, because mine is a special import and has an unlocked bootloader.
Do you have the number for US HTC anyway?
Daswolven said:
Yesterday afternoon the trackball on my N1 stopped working. it'll scroll everywhere but left. Nothing obviously wrong with it, just wont go. thought i'd give it a minute, push and play with it, see if something gives, but no dice. This morning I called HTC, no questions about bootloader which should not affect a hardware issue anyway. Having a replacement sent today.
Now I'll send this phone back, and they will assumably examine and test it. I would agree with any non-hardware issues being rejected due to unlocked bootloader, however if they contact me and say they will not cover the trackball because of this, I will bite the bullet and pay for the repair or replacement, and won't even be pissy about it. I'm just curious what HTC will do, being as this is obviously a hardware issue which unlocking cannot affect.
Click to expand...
Click to collapse
How long did you have the phone before it got to this point? Also were you careful with the phone or (trying to find the words) a little wreckless? Just curious..
liam.lah said:
As of yesterday my trackball has started being annoying, has trouble scrolling downwards, though is not completely broken. I am reluctant to do an exchange, because mine is a special import and has an unlocked bootloader.
Do you have the number for US HTC anyway?
Click to expand...
Click to collapse
1-888-216-4736
Nexus One specific hotline. They're nice people.
ChillRays said:
How long did you have the phone before it got to this point? Also were you careful with the phone or (trying to find the words) a little wreckless? Just curious..
Click to expand...
Click to collapse
you must be an HTC insider...
this shouldn't matter it's covered for a year, no matter how he uses the trackball
zachthemaster said:
you must be an HTC insider...
this shouldn't matter it's covered for a year, no matter how he uses the trackball
Click to expand...
Click to collapse
no just curious because I myself am looking into buying this phone. I don't want to repeat someone else's mistakes (if there are any mistakes at all). Not related to this but i've heard plenty of times where someone has said "if I was a little more careful, this wouldn't have happend". I'm trying to find a bunch of those situations so I don't fall for them. Thats it..
ChillRays said:
no just curious because I myself am looking into buying this phone. I don't want to repeat someone else's mistakes (if there are any mistakes at all). Not related to this but i've heard plenty of times where someone has said "if I was a little more careful, this wouldn't have happend". I'm trying to find a bunch of those situations so I don't fall for them. Thats it..
Click to expand...
Click to collapse
oh well im a hard user of the trackball and its fine. what other things do you wanna know? ive had three of these so im a pro haha
Thanks for the number.
I can't help but wonder if me using "trackball wakeup" has contributed to this, I hope not, because it is damn handy to use.
liam.lah said:
Thanks for the number.
I can't help but wonder if me using "trackball wakeup" has contributed to this, I hope not, because it is damn handy to use.
Click to expand...
Click to collapse
i have that as well on cyanogen 506. honestly it should be fine.
if it sticks, clean the ball with a very miniscule amount of alcohol, it'll break the dirt down and youll be good to go. or just dont think about it everytime you touch it (i used to be that way and now im better off. ha)
oh and a friendly tip.
EVERYTIME you're done using the TB, WIPE IT ON YOUR SHIRT or something cloth. thats the best way to clean it. up and down on your shirt. side to side even too
zachthemaster said:
oh well im a hard user of the trackball and its fine. what other things do you wanna know? ive had three of these so im a pro haha
Click to expand...
Click to collapse
Needless to say I think i've heard every problem you could possibly have with this phone happen. From the screen cracking from a 1 foot drop to the camera app not working, to this post. However, I'm going with the n1 anyway. I'm sure that for every bad nexus one, theres 1,999 good ones. Anyway the only thing I need help with is finding a good case that will prevent damage because I have been known for dropping my phone alot.
My friends have told me to go with the "seidio innocase II" and others have said get a crystal silicone case. What do you recommend?
ChillRays said:
Needless to say I think i've heard every problem you could possibly have with this phone happen. From the screen cracking from a 1 foot drop to the camera app not working, to this post. However, I'm going with the n1 anyway. I'm sure that for every bad nexus one, theres 1,999 good ones. Anyway the only thing I need help with is finding a good case that will prevent damage because I have been known for dropping my phone alot.
My friends have told me to go with the "seidio innocase II" and others have said get a crystal silicone case. What do you recommend?
Click to expand...
Click to collapse
i just use the included neoprene case and a lot of careful handling. why dont you waltz over to cases and accessories!
but really the neoprene case is just enough for me because i like the naked look and feel of the phone. plus the case was free!
zachthemaster said:
i just use the included neoprene case and a lot of careful handling. why dont you waltz over to cases and accessories!
but really the neoprene case is just enough for me because i like the naked look and feel of the phone. plus the case was free!
Click to expand...
Click to collapse
Yeah I've seen those. I tried to get one from ebay and one went for 40 dollars. Screw it, i'll get the free one that comes with the phone. I just hope that offers enough protection. I will check out the cases and accessories. Thanks master =)
ChillRays said:
Yeah I've seen those. I tried to get one from ebay and one went for 40 dollars. Screw it, i'll get the free one that comes with the phone. I just hope that offers enough protection. I will check out the cases and accessories. Thanks master =)
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Click to collapse
no problem man. it definitely offers enough protection. but thats my personal use, i handle the thing like a new born so if thats any indication then ya. if you're gonna drop it... dont. haha
ChillRays said:
How long did you have the phone before it got to this point? Also were you careful with the phone or (trying to find the words) a little wreckless? Just curious..
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Click to collapse
I've had it since release. I ordered it about 30 minutes after the google.com/phone site was up and running. I am always careful with my devices, and use cases and protectors. My phone has never been dropped or mishandled. By way of example, I also got my G1 on release day, and when i got my nexus I was able to sell it on Ebay for $250 with a review about the immaculate condition of the phone he had received. He said it looked like it just came out of the original box.
I hold babies with less precision and attention.
Easy fix
I had the same problem but mine wouldn't scroll down. After getting the run-around on the phone from HTC, I tried to fix it myself. It took less than 10 seconds.
Just grab the ball using your finger nails or something similar, and twist the ball a little bit. it'll loosen up built up dirt and oil on the sensors, and viola! You should be able to scroll again. If not, then you need a replacement.
miketuesday said:
I had the same problem but mine wouldn't scroll down. After getting the run-around on the phone from HTC, I tried to fix it myself. It took less than 10 seconds.
Just grab the ball using your finger nails or something similar, and twist the ball a little bit. it'll loosen up built up dirt and oil on the sensors, and viola! You should be able to scroll again. If not, then you need a replacement.
Click to expand...
Click to collapse
You know, I would try this if the replacement hadn't been delivered to my doorstep like 5 minutes ago. Downside = I suppose I will need to run stock for a few weeks in case they refuse to accept the return because of the bootloader. Will make me appreciate devs all the more.
UPDATE: AAARRRGGGHHHHHHH!!!!! I AM RESTORING MY BEAUTIFUL PHONE TO STOCK STATE! OMFGPLSGODWHYISTHISHAPPENINGTOME! WILL BE RUNNING STOCK FOR A WEEK OR SO AFTER. HUGE CAN OF SUCK.
Update: okay, so this isn't that bad. Sigh.

So tired of seeing

All the complaints about the EVO. I for one have no problems with it and I see all these whiners about everything wrong with theirs, take it back it it is bad. Stuff happens and it is not the end of the world.
I've read throught everyone's drama from sd card, to light leakage, screen lifting...etc.
I can say I must have got one that is perfect because not once do I have these issues.
If your phone is defective take it back......I think the majority of folks have not probs and the few that do you just got bunk units.....
No problems here
That is the problem with forums right? You only hear people talk about the bad stuff... there is no reason to post if nothing is going wrong. Do you go to a town hall meeting to say that nothing is wrong with your neighborhood?
75% of the posts are posted by the 5% of the people that have problems.
BTW... I am in the 95% that has little to no issues. Most of my issues are getting used to Android.
I agree +1 for you
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Sent via the XDA Tapatalk App
All you have to do, is not read our complaints. You just stated that you read through them all yet nobody forced you to do so. Not reading something that bothers you on a forum devoted to discussing EVRYTHING having to do with a device, is even easier than just returning a phone. Some people have returned their Evos, only to get a 2nd and even a 3rd one, all having some or all of the same issues.
I purchased my phone at RadioShack on a new contract. If I return my phone right now then I'll need to start a new contract somewhere else and keeping my number is not 100% guaranteed since I've already ported it from another carrier. My number of 10 years matters more to me than any one phone. So right now I have a phone that keeps resetting along with the build issues and nobody in the LA area has any in stock to just go switch out.
No it’s not the end of the world and that why I'm not screaming this from my rooftop. I'm here on a forum devoted to this device, talking about this device. How on earth this could upset you or anyone else is beyond me.......If I switch to another device, I for one, DO want to read all the comments about that device; the good and bad.......
EDIT: Okay I could be wrong here but I’m guessing this is about all that silly Android vs. Apple kinda stuff? You know the don’t make Android look bad by talking about a bad experience. Guys! This is a forum to talk about the devices we use. We don’t know the number of bad Evos that are out here and so to say the number is 5% is just a guess based on what? For some of us it’s not a big deal, but for others, they have spent their hard earned dollars on what they hoped was a high end superphone and they have every right to come and “*****” about it having major issues as you have the right to ***** about them *****ing. Is this really the way Android using folks treat one another?!
cpnichols said:
BTW... I am in the 95% that has little to no issues. Most of my issues are getting used to Android.
Click to expand...
Click to collapse
Haha! +1 on that!
I have not had any complaints but then again if people dont post their complaints how will the rest of the people know that it is an existing issue? example: I had the Hero and the button was peeling, I thought it was me, but it was a defect.
I agree that many people post the same issues over and over and maybe there should be a sticky that shows current defects etc but until then I would not want to see the complaints disappear.
Oh I do have a complaint. Take a photo at size 300kb or higher and send mms. It shrinks it to 10kb to 20kb which is nearly icon size. See if I did not state this it would never get fixed. Apparently this is a Evo only issue and Sprint has gotten several complaints but until more people call and complain about it, it will be pushed under the rug.
Huge screen, 8 megapixel camera and sends itty bitty MMS pictures.
Sorry for raining on your parade, but we paid for the phone too. If we have issues with the device, we're more than welcome to point them out. The only way problems get fixed is when they get pointed out to the companies responsible.
I thought the same thing till my evo started having all the same issues reported. If HTC could make a product without major issues the forums would not be this way. I will never buy a HTC phone again. The screen lifting issue and screen touch issues pushed me over the edge. Your evo is not perfect. All evos have the touch screen issue. Test it out. Some say they dont have the issue but they are holding the phone or have it plugged in. Unplug your phone, set it down and try this without touching the phone.
http://forum.xda-developers.com/showthread.php?t=700612
http://www.engadget.com/2010/06/14/htc-evo-4g-and-droid-incredible-suffering-from-unresponsive-scre/
yea im getting alittle tired of the Anti-Evo trolls myself!!
Ive been using HTC since i had the htc wizard and honestly it seems that everyone is overlooking all the Positives...if your looking for a phone that supposedly is the best ...and i use that term very loosely...go get a iphone..I love the Htc evo and frankly people need to stop hating and overcritizing this seriously awesome phone..i mean **** its been out for less than 2 week lol...
The main issue its people are dumb and would rather ***** than fix their problems. Obviously there are bad units, this is to be expected. If you get one, it sucks, but take the ****ing thing back and get a new one. None in stock? Have sprint order you one.
No need to complain, fix the problem and get on with your lives.
Some people in other threads sound like the engineer from htc is out front dumping salt in their front lawn spelling out screw you. This happens in every launch including the iphone. The genius bars are packed for a reason.
If you want the iphone, great get one. Nice device. This its an android forum don't expect much sympathy nor do most of us care what device you get.
psn1819 said:
Ive been using HTC since i had the htc wizard and honestly it seems that everyone is overlooking all the Positives...if your looking for a phone that supposedly is the best ...and i use that term very loosely...go get a iphone..I love the Htc evo and frankly people need to stop hating and overcritizing this seriously awesome phone..i mean **** its been out for less than 2 week lol...
Click to expand...
Click to collapse
Really? So let me get this straight: just because we notice something wrong with the device we paid hundreds of dollars for, we're 'anti-evo trolls'?. That's just moronic.
Why are some people trying so hard to come up with some reason with HTC's mistakes? It's their fault these errors exist, so it's them that need to fix it. They're just another company trying to take money from your pocket. They don't care how loyal they you are to them. In fact, it's even better because they know you'll buy their products no matter how faulty they are.
Also, hardware issues are NOT the only problems with the Evo. People are frequently pointing out software issues with the device, issues that will never be corrected by a simple exchange at the store.
Furthermore, I don't understand why everyone is suggesting an iPhone if one isn't happy with the Evo. You do know there are other Android phone manufacturers, right? Motorola comes to mind.
psn1819 said:
Ive been using HTC since i had the htc wizard and honestly it seems that everyone is overlooking all the Positives...if your looking for a phone that supposedly is the best ...and i use that term very loosely...go get a iphone..I love the Htc evo and frankly people need to stop hating and overcritizing this seriously awesome phone..i mean **** its been out for less than 2 week lol...
Click to expand...
Click to collapse
I don't mean to be rude but dude! What do you and all the other happy Evo owners (people having no issues) not understand about the glass touch screen lifting up at the bottom for those of us complaining?! Press your fingers at the bottom of the screen, just below the home key. Try pinching the glas there and now just imagine if you will, that for some of us, the glass is moving up and down and now remains above the frame. Nevermind the light leaking out, I'm talking about the glass moving! And that should be okay with us and we shouldn't come to a Evo forum and talk about it? The logic!
Aridon said:
The main issue its people are dumb and would rather ***** than fix their problems. Obviously there are bad units, this is to be expected. If you get one, it sucks, but take the ****ing thing back and get a new one. None in stock? Have sprint order you one.
No need to complain, fix the problem and get on with your lives.
Some people in other threads sound like the engineer from htc is out front dumping salt in their front lawn spelling out screw you. This happens in every launch including the iphone. The genius bars are packed for a reason.
If you want the iphone, great get one. Nice device. This its an android forum don't expect much sympathy nor do most of us care what device you get.
Click to expand...
Click to collapse
Ok smart guy lets see you fix the touch screen issue. I can return my evo 10 times but it wont fix the touch screen issue. Yes I can fix the screen lifting issue but should I have to?
http://www.engadget.com/2010/06/14/htc-evo-4g-and-droid-incredible-suffering-from-unresponsive-scre/
Aridon said:
The main issue its people are dumb and would rather ***** than fix their problems. Obviously they ate bad units, this is to be expected. If you get one, it sucks, but take the ****ing thing back and get a new one. None in stock? Have sprint order you one.
No need to complain, fix the problem and get on with your lives.
Some of you sound like the engineer from htc is out front dumping salt in your front lawn spelling out screw you. This happens in every launch including the iphone. The genius bars are packed for a reason.
Click to expand...
Click to collapse
I couldnt agree more..its just that i feel like people are buying the evo and phones like it because its shiny and has bright gleeming colors lol..not thinking about everyday use and the fundamentals of these phones...its a phone meant to challenge us and sadly people are not preapred to deal with this lol..but thats my opinion
First of all...my EVO is working 100% correctly. Thank god.
Second i believe that the people with issues have the right to say whats going on with their phones, like stated before...they paid for something that should work right out the box. I had the same issue with an old HD2 that was a POS out the box, yet everyone else was enjoying their phone. With that being said I think what should be done is XDA should have a section in the forums labeled "Complaints & Issues" so they can all be filtered in there. Like that if we ever need to find an issue, we know where to look AND it doesn't clutter the general area with people ranting about their "light leakage" problems...
psn1819 said:
I couldnt agree more..its just that i feel like people are buying the evo and phones like it because its shiny and has bright gleeming colors lol..not thinking about everyday use and the fundamentals of these phones...its a phone meant to challenge us and sadly people are not preapred to deal with this lol..but thats my opinion
Click to expand...
Click to collapse
Lol this makes no sense. Having screen lifting and touch screen issues are challenges that we should be prepared to deal with? Are you serious?
shep211 said:
I thought the same thing till my evo started having all the same issues reported. If HTC could make a product without major issues the forums would not be this way. I will never buy a HTC phone again. The screen lifting issue and screen touch issues pushed me over the edge. Your evo is not perfect. All evos have the touch screen issue. Test it out. Some say they dont have the issue but they are holding the phone or have it plugged in. Unplug your phone, set it down and try this without touching the phone.
http://forum.xda-developers.com/showthread.php?t=700612
http://www.engadget.com/2010/06/14/htc-evo-4g-and-droid-incredible-suffering-from-unresponsive-scre/
Click to expand...
Click to collapse
I don't have this issue.
psn1819 said:
I couldnt agree more..its just that i feel like people are buying the evo and phones like it because its shiny and has bright gleeming colors lol..not thinking about everyday use and the fundamentals of these phones...its a phone meant to challenge us and sadly people are not preapred to deal with this lol..but thats my opinion
Click to expand...
Click to collapse
No. Just stop. We don't pay hundreds of dollars to be 'challenged' by the device. We pay for the damned device to WORK! HTC is responsible for making sure the screen doesn't fall off the frame, the touch sensor isn't laggy, and that the wifi reception doesn't suck ass. Are you fixing the problems? No, so you have no right to say the phone is meant to challenge us.
Do you think we're brain dead idiots? We aren't people to be talked down to by people who think severe hardware and software issues are no big deal. We know why we're buying the Evo, and these issues weren't part of it. As a result, we're demanding they be fixed.
By your logic, I suppose you would pay five hundred dollars for an HTC Rubix Cube only because it 'challenges you'.
I'm so tired of posts like these. "I like mine. If someone other than me doesn't like theirs then there must be something wrong with them."

Goodbye Omnia 7

Hey hey XDA. Ive been lurking for a good year or two and have never really had a need to post, but I felt it might be useful to share my experiences with the Omnia7. I got it almost after launch in the UK and was...slightly unimpressed. My love for the handset grew, however the technical issues also started to swell. Firstly I experienced the unresponsive home button issue and had the handset replaced twice due to screen issues. Secondly, the frame started to crack recently and trust me, I dont do anything with my handset to cause it to crack...nor do I bash it around causing the paint to flake off!a
Anyway, the final straw was yesterdays 'black screen of death'. I was using it as normal and put it in my pocket after class. I am walking home and go to check to the time only to find that it wouldnt respond. This is followed by a random reboot followed by a series of white lines flashing across the top of the screen...followed again by a load of pink and green dots appearing and disappearing. The phone reboots again and then works...only to repeat again. Add to this an OS which has yet to be given any sort of new lease of life beyond a bit of copy and paste...well...im saddened.
Orange were kind enough to send another one today but having reviewed my options, im afraid to say im jumping ship back to Android. I was under the impression that the Omnia 7 was a well built handset with a solid OS...but that doesnt seem to be the case. That or im incredibly unlucky. :/ Phone is heading straight to Amazon Marketplace in its shiny new packaging!
Anyway, thanks for providing lurker over here with some amazing advice. Just my two cents! Adios.
Sorry to hear that it didn't work out for you.
How much are you selling it for?
ohirome1 said:
I was under the impression that the Omnia 7 was a well built handset with a solid OS...but that doesnt seem to be the case. That or im incredibly unlucky. :/
Click to expand...
Click to collapse
Believe me, you ARE incredibly unlucky. Most people agree this is the best WP7 out there and it's running very smoothly.
Peew971 said:
Believe me, you ARE incredibly unlucky. Most people agree this is the best WP7 out there and it's running very smoothly.
Click to expand...
Click to collapse
Yeah it sucks that ive had zero luck with it. On a brighter note, im finally investing in an HD2 purely so I can get back to tinkering...so I might end up back with WP7, albeit in a modded form!
Ive listed it for £300 GBP. Its a bit less than what most people are selling them for however I want to sell quickly in order to get another phone. Im currently using a ghetto as all hell nokia and it pains me to use it :/
ohirome1 said:
Firstly I experienced the unresponsive home button issue..
Click to expand...
Click to collapse
Sorry, but see here: http://forum.xda-developers.com/showthread.php?t=929460
The unresponsive issue is something people are confused about and think it's a handset problem. It's not, it's not responsive for a reason and that's when the sensor is covered! See the thread.
As for the other issues, I agree, that's crap luck by the sounds of it.
And dude, I agree with the poor effort from Microsoft regarding updates and copy and paste. I mean it's like they have ignored the competition and the things people really need on their devices. Copy and paste shouldn't be an update, it should of been there in the first place!
But with time, I believe WP7 will stand strong.

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