Engineering Sample Exchange? - Venue Pro General

Looks like the Microsoft stores may be exchanging units with people who purchased them this week. This article -
http://www.tmonews.com/2010/11/dell-venue-pro-suffering-wifi-problems/
Seems to indicate that they people who purchased the unit will be able to exchange them for ones that do not have batteries labeled as Engineering Samples. I called my local store and they said they were not sure when they would be getting them back but would call once they did.
Now I am not sure if this is a real issue (I have not had the WiFi problems) or just something that Microsoft wants to take care of quick. Anyone else have contact with their Microsoft store yet about this issue?

I exchanged mine today. No questions, i mentioned the wifi issue and the battery... and all was taken care of.
The store was so awesome about the issue that they even hooked me up with a free 1 year zune pass.

JoeTheFro said:
I exchanged mine today. No questions, i mentioned the wifi issue and the battery... and all was taken care of.
The store was so awesome about the issue that they even hooked me up with a free 1 year zune pass.
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What are you serious, which store is this, I called the Illinois store and was asking them about it and they were sold out on the 8th

937dytboi said:
What are you serious, which store is this, I called the Illinois store and was asking them about it and they were sold out on the 8th
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California

My brother and I and my two coworkers purchased them from the Oakbrook, IL store on the 8th. We all received calls from the Microsoft store this evening and I can confirm what you've read. They didn't know anything about the storage onboard, but said to expect a call near the end of the week. My brother for sure has the WiFi issue, I do not, and my two coworkers haven't even tried their WiFi yet.

JoeTheFro said:
California
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Joe, You must have been in line with me @ the Cali store. Did you go to Mission Viejo?
Looks like I got an engineering sample too but i'm back home in WA state!

Dell is now saying that replacement units will be at stores at the end of next week. Seems they made a full statement here -
http://en.community.dell.com/dell-b...eries-on-some-dell-venue-pro-smartphones.aspx

Sangheili said:
Joe, You must have been in line with me @ the Cali store. Did you go to Mission Viejo?
Looks like I got an engineering sample too but i'm back home in WA state!
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Click to collapse
Yah, thats the one i went to. But i didnt wait in line, i got there later (11:30-12) and snagged the last one.

More info on this: http://en.community.dell.com/dell-b...eries-on-some-dell-venue-pro-smartphones.aspx

JoeTheFro said:
Yah, thats the one i went to. But i didnt wait in line, i got there later (11:30-12) and snagged the last one.
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Ah, I left right before 11:30AM.

Looks like since i bought the phone while traveling, Microsoft Store will be mailing me the replacement next week. And a 1yr zune pass! Amazing customer service...

Was just at my local Microsoft store (for an unrelated issue) and they took my info and said they expected them sometime next week. Will be a shipment just for the initial buyers. This store had sold 10 units.

thats bullcrap I want my Dell Venue Pro

Related

EVO Sells Out In-Store & Online

Engadget is reporting that Sprint has sold out on their initial stock of EVO's for their stores and online, and likely BestBuy and The Shack.
Great news eh?
Engadget Link
Sprint Link
Every store in Houston sold out within 15 minutes. I was able to convince a best buy employee to give me some poor other guys preorder...
Grims said:
Every store in Houston sold out within 15 minutes. I was able to convince a best buy employee to give me some poor other guys preorder...
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Click to collapse
you must have done some pretty serious convincing...
Checked the Sprint link...
Here was the message
"Sorry, this device is so hot we can't keep it on our virtual shelves.
Check back later - more are on their way!"
Man, I just ordered mine yesterday online and it arrived today (free overnight shipping) ...Phew, that was close!
i had called up 3 different sprint stores and this is what i was told
store 1: sold out, will get new shipment either friday or tuesday
store 2: sold out, taking deposit to reserve one (45 people already on list)
store 3: had few in stock (Silver Spring, MD)
ffolkes said:
you must have done some pretty serious convincing...
Click to expand...
Click to collapse
Not sure how I did it to be honest. I'm told I come across as very intimidating.. but I was in no way upset, and understanding of the shortage. Next thing I know I see him go to the locked closet...grab one out of the stack and peel someones name off of it..
Grims said:
Not sure how I did it to be honest. I'm told I come across as very intimidating.. but I was in no way upset, and understanding of the shortage. Next thing I know I see him go to the locked closet...grab one out of the stack and peel someones name off of it..
Click to expand...
Click to collapse
are you a new customer? maybe thats why
http://forum.xda-developers.com/showthread.php?t=697976
Radio shack is the only place in lower NH i could get on a pre-order list. Comes in Friday
Good thing I ordered mine Sunday.. i received it earlier today!
Here in Ohio no better, Went to best buy with my buddy, was quoted as Evo shippment tomorrow and now it's been moved to a nice lovely ambiguous "sometime from wednesday to friday" Here's hoping sooner rather than later but oh well. Here's hoping we can survive the great evo shortage of 2010! (*side note* kinda regretting not pre-ordering sooner, I was 8 people into the 2nd batch forcing me to wait an extra week. BAH!)
its good news, i just wished they had more accessories on launch day!
Decided to give in and pick one of these up yesterday. Couldnt find one in stock anywhere. This morning I was prepared to call every Radio Shack in the area. The 1st one I called said someone just took themselves off the list and that they had one available. I put my name on it, and picked it up 20 minutes later.
I have 2 friends that got theirs this same way. I did pre order one for my girlfriend though while I was there and she will be getting it on Friday.
I just got mine today and I had to call 8 or so sprint stores to find one in stock, ends up the store I got mine at had 10 in stock still from the first shipment and they had given a lot of their first order of 300 to other area stores. Once I got there it took them about 2 and a half hours to activate the flippin thing, my voice and 4g connected but my 3g never came up, took them forever to sort it out. They actually had to activate two evos to figure the problem out. I got 2 boxes and goodies out of the deal though, I am in the kc area too.
Which Sprint store was this? Im also in the KC area and have a few friends wondering if anyone has them in stock. Sounds like that store may be worth a shot.
argh its sold out online again!! I can't wait any longer!
wakeboarder1335 said:
argh its sold out online again!! I can't wait any longer!
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i ordered mine online last night at 11pm central time and it was available waiting for it to come now ughhhh!!!!! all i have been doing is making lists of apps and what i want to try (been a windows mobile guy since the tilt days currently have a HTC Touch Pro 2 unlocked gotta sell that once my EVO comes in cant wait
Which Sprint store was this? Im also in the KC area and have a few friends wondering if anyone has them in stock. Sounds like that store may be worth a shot.
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I scooped mine up from the studio Sprint store, downtown in the power and light district, like 14th and grand, also I got a call from the Sprint store that I was on a waiting list at and they had one for me, i was number 15 I believe.
-------------------------------------
Sent via the XDA Tapatalk App
I ordered mine online on the 7th, and it showed up UPS on the 9th. I couldn't have done better searching around. I say Sprint has come a long way.
spyngamerman said:
i ordered mine online last night at 11pm central time and it was available waiting for it to come now ughhhh!!!!! all i have been doing is making lists of apps and what i want to try (been a windows mobile guy since the tilt days currently have a HTC Touch Pro 2 unlocked gotta sell that once my EVO comes in cant wait
Click to expand...
Click to collapse
I was going to order it online last night and then dumb me second guessed myself and decided to see if i could get lucky in a store today. Now I realize that was a very stupid idea.
how are some of you getting overnight delivery; i placed my order around 12pm PST yesterday and i still haven't received a delivery notification or any updates; it still says waiting in the warehouse for processing; this is annoying me since it's supposed to be overnight delivery

This EVO Backorder Business Is Getting Rediculous!!!

I'm corporate so I have to go through my Sprint rep (can't get one through a local store), ordered it a week ago today and still no word.
Same here.. but i got on the in-store list as well. My hope is that the wait is due to manufacturing changes and I get a device without all the shortcomings of the earlier devices.
DaveMW said:
Same here.. but i got on the in-store list as well. My hope is that the wait is due to manufacturing changes and I get a device without all the shortcomings of the earlier devices.
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Click to collapse
im thinking the same thing, they are probably redoing something along the manufacturing line
I'm waiting for it to be in stock so I can get a replacement evo because of the back light leaking issue I call n it's out of stock every time they said as soon as it goes in stock I can get a replace ment no questions asked
Yeah, but in the meantime they should be knocking out some with the old config (the changes aren't that critical) !!!!! If they wait any longer, the moto x, iphone 4, etc are going to kill their sales numbers. Time is money... hurry up HTC and Sprint!!!!!!
bkfitz said:
I'm corporate so I have to go through my Sprint rep (can't get one through a local store), ordered it a week ago today and still no word.
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Click to collapse
Are you sure you can't get one from the store? Cause I'm on a corporate account also and I walked into a Sprint store on the 4th and walked out with one
A hot product is out of stock! More news at 11!
-------------
Sent from my HTC EVO 4G using Tapatalk Pro.
I was on a waiting list at one of the Sprint retail kisoks in one of our malls for an Evo for my dad and I was going to bring him and my mom to my family plan. I called a week and a half ago and got on the list and then I called saturday (8 days later) and they said they'd call me back later that day, I waited 3 hours and they said they were still seeing if they could work something out. I took my parents out to lunch and they place they picked was over near the mall so I decided we should stop by after lunch and see where I was on the list and figure things out. We stopped by and I asked where I was on the list and I was still on the second page. I then said "We are here, you can either call 20 people back on the list today and maybe get one, or you could sell me one right now while we're here. He considered it a second and then said "Ok, I can do that". My mom had though about getting one as well and after she heard him say that she chimed in with "get one for me too". And he did and we walked out 30 min later all set. Just have to realize that they are there to sell phones, so if you find the right guys and show them cash they're much more motivated.
I agree with you man. I ordered from http://shopamerica.htc.com/homebrands/index.htm because on their website, it said they were in stock, so I placed the order that day (FRIDAY), WAS APPROVED NEXT DAY, AND SAID IT WAS READY TO SHIP. It showed my estimated delivery date. Said it would be shipped out Tues (tomorrow) and would arrive Weds since I chose overnight.
I check the status of my order today and to my surprise there is a new tab that says BACK ORDERED. I was pissed off! I called up customer care immediately asking why did they say it was in stock on their website, then all of a sudden today, it says its on back order. The rep told me that "THEY MUST'VE FORGOT TO REMOVE IT FROM THEIR SYSTEM." I'm like wtf kinda bull**** is that? I didn't get any notification, no phone call, no email. I had to find out by checking online. Very unprofessional.
I asked her when I would receive my phone and she told me they would be getting them in stock on Friday the 25th. So I said fine and hung up. Called back up a couple hours later because I initially forgot to ask when I would ACTUALLY RECEIVE IT. Gave the person my info and he then tells me that I wont receive my phone until JULY 1ST. You can only imagine how much more pissed off I was. I told him what the previous rep told me, then he said the earliest you are going to receive your phone is July 1st. I asked him about cancelling my order and he told me it would take 3-5 business days. Then I told him, you can automatically debit my account the day I make purchase, but it would take almost a full week to get refunded? Told him i'd think about cancellign and i'd call him when i've reached a decision.
How can one rep tell me one date, then another rep give me another? That is so rediculous. If I DO NOT receive my phone by the 1st, i'm definately cancelling my order and sticking with T-Mobile. This is rediculous...
yes, but there's a caveat...
Calkulin said:
Are you sure you can't get one from the store? Cause I'm on a corporate account also and I walked into a Sprint store on the 4th and walked out with one
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Click to collapse
On a corporate/business/enterprise account, you can definitely walk into a Sprint store and walk out with anything in there, as long as you are a POC on the account.
HOWEVER...
There's a catch: most sprint stores are privately owned, so any hardware in there has been purchased by the owner from Sprint. Result: the discounts you can get through your rep are unavailable to you in the store, so your account gets charged whatever the store charges, as opposed to the discounted rates for hardware through your rep.
Lolz i picked mine up on the 8th the day i decided i wanted one and sold my iphone. call around to every little place that has them, they might just have 1 more just for you
bkfitz said:
I'm corporate so I have to go through my Sprint rep (can't get one through a local store), ordered it a week ago today and still no word.
Click to expand...
Click to collapse
my corp store has them hell so do the 2 local walmarts lol
Sigh...this waiting game is worse than Christmas Eve. I've been on the waiting list with my Sprint store for almost 2 weeks.
Anyone have any inside knowledge as to when the conveyor belt with new Evo's will start moving again?
Mast3rpyr0 said:
Lolz i picked mine up on the 8th the day i decided i wanted one and sold my iphone. call around to every little place that has them, they might just have 1 more just for you
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Click to collapse
I did the same thing.
Now that I'm trying to get it exchanged/replaced I called around and found that every Sprint store is sold out but the first 'Mobile Best Buy' (it's a cart in the mall, lolololol) I got a number for, had over ten in stock. Too bad they're still broken so there isn't a point going through the trouble of exchanging it yet.
Mast3rpyr0 said:
Lolz i picked mine up on the 8th the day i decided i wanted one and sold my iphone. call around to every little place that has them, they might just have 1 more just for you
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Click to collapse
Actually the Best Buy near me had 4 of them. There are only 2 problems with that:
1) I am buying at full retail price and Best Buy's cost is $499 and they will not price match for non-activated prices.
2) If HTC stopped production to fix some issues then it makes good sense to wait until production starts back up again.
The problem is that I am really impatient!
3 of ours are from spint.com, but sprint 1800 said that I had to wait until sprint.com got more in before I could exchange them, which they haven't gotten any in recently.
They need to hurry up, because at this rate the samsung galaxy s pro is going to be out.
Caught between MIR deadline and 30-day return?
My employer has a sweet deal on the Evo - so I ordered through them on 6/26 - even though it involves the dreaded mail-in rebate. Of course, I'm on backorder. I noticed though, that the MIR form insists that the receipt must show it was purchased by July 10 to be eligible for the MIR. I suspect this is also the date when the 30-day return clock begins. What if the delays are long, and it goes past that date? Does my cost go up $100 due to the problems with their supply chain? If it goes by the date ordered - then is my 30-day return period reduced to nothing?
I'm betting all the new Evos will ship with the new OTA update that breaks root. HTC's big **** you to the community for trying to fix their problems.
EtherealRemnant said:
I'm betting all the new Evos will ship with the new OTA update that breaks root. HTC's big **** you to the community for trying to fix their problems.
Click to expand...
Click to collapse
What update hasn't broken root? And what update hasn't been hacked again by XDA? This is sort of expected right?
ramiss said:
What update hasn't broken root? And what update hasn't been hacked again by XDA? This is sort of expected right?
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Click to collapse
The .6 update didn't break root.
And there have been plenty of updates on other devices that haven't been cracked. Go look at the Hero forum...

Heads up to those going to get their phone at a T-Mobile store...

I just spent 20min waiting outside a T-Mobile store before it opened, the doors finally opened, I tell the rep I would like to buy a Note 4 and to my shock she said "we didn't get any". I called every other store in a 30mi radius and NOBODY has them. So make sure you call before you waste your time driving to the store.
This is all very ironic since I decided not to preorder so I could be one of the first people to get one on launch day I am pretty ticked so I filed a formal complaint, and encourage others to do the same (being polite of course). Stores are suppose to get shipments days in advance of a major product launch.
2ndammendment said:
I just spent 20min waiting outside a T-Mobile store before it opened, the doors finally opened, I tell the rep I would like to buy a Note 4 and to my shock she said "we didn't get any". I called every other store in a 30mi radius and NOBODY has them. So make sure you call before you waste your time driving to the store.
This is all very ironic since I decided not to preorder so I could be one of the first people to get one on launch day I am pretty ticked so I filed a formal complaint, and encourage others to do the same (being polite of course). Stores are suppose to get shipments days in advance of a major product launch.
Click to expand...
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Where the f do you live? On a remote island?
suzook said:
Where the f do you live? On a remote island?
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Um I live 20 min away from Google headquarters, Facebook etc. So not exactly
suzook said:
Where the f do you live? On a remote island?
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Its true. I live in NW Houston and working in SE Houston/Pasadena area so I called a lot of stores near home and work and about half of them said that Note 4 is sold out (calling within 9am-930am) and the rest said they are still waiting for the shipment and some said they only do store orders and directly shipping it to my home address. One store told me to hurry up in the afternoon because they are only getting 4 units. WTF?
Wow, only 4? I wonder if Samsung is to blame or if it's T-Mobile. Or both. I haven't heard of any other carriers having supply issues yet.
Thank you for lesson learned. I have it since this past Monday already.
Are you trying to save $6 on the shipping?
chong67 said:
Thank you for lesson learned. I have it since this past Monday already.
Are you trying to save $6 on the shipping?
Click to expand...
Click to collapse
I mentioned I didn't preorder since I wanted to have it as soon as possible, I didn't feel like waiting for the UPS truck to show up. I called the minute preorders were up, they said I would get it on the 17th probably in the afternoon.
jinda628 said:
Its true. I live in NW Houston and working in SE Houston/Pasadena area so I called a lot of stores near home and work and about half of them said that Note 4 is sold out (calling within 9am-930am) and the rest said they are still waiting for the shipment and some said they only do store orders and directly shipping it to my home address. One store told me to hurry up in the afternoon because they are only getting 4 units. WTF?
Click to expand...
Click to collapse
Sorry to hear you haven't had any luck locating a store with Note 4's in stock.
I'm south of Houston & planned to walk into a store to pick one up but decided to pre-order instead...certainly worked out for the better.
I called 6 different Corp stores and they all said shipment got botched and hopefully ups is delivering them today. Non Corp stores have them. Any reason not to go to a non Corp. At AT&T I got screwed by going non Corp
AirTec said:
I called 6 different Corp stores and they all said shipment got botched and hopefully ups is delivering them today. Non Corp stores have them. Any reason not to go to a non Corp. At AT&T I got screwed by going non Corp
Click to expand...
Click to collapse
I've never gone to a non corporate store to get a phone. I know there are some things 3rd party stores can't do. It's kind of funny I actually work in mobile sales for a major company but we don't sell T-Mobile so I have to go get one at a store like everyone else. Our store actually only had 3 to sell as of last night when I got off(the rest of the shipment we got was all in store pickups for preorders) and I mentioned to management how BS that was.
2ndammendment said:
I mentioned I didn't preorder since I wanted to have it as soon as possible, I didn't feel like waiting for the UPS truck to show up. I called the minute preorders were up, they said I would get it on the 17th probably in the afternoon.
Click to expand...
Click to collapse
Now that we know, ordering at the store is not it. Now you can tell UPS to hold your package while its on its way and you just pick it up at the service center. Everyone that live near KY gets free upgrade to next day air.
Got mine this morning at 10am. Showed up to the store at 9 and they told me they didn't have any and when I called at 10 they told me they had gotten 10 in and to hurry
Sent from my SM-N910T using XDA Free mobile app
As of 12:00 a vast majority of the stores in the bay area don't have any but one had a few whites and another had a few white and one black.
2ndammendment said:
I just spent 20min waiting outside a T-Mobile store before it opened, the doors finally opened, I tell the rep I would like to buy a Note 4 and to my shock she said "we didn't get any". I called every other store in a 30mi radius and NOBODY has them. So make sure you call before you waste your time driving to the store.
This is all very ironic since I decided not to preorder so I could be one of the first people to get one on launch day I am pretty ticked so I filed a formal complaint, and encourage others to do the same (being polite of course). Stores are suppose to get shipments days in advance of a major product launch.
Click to expand...
Click to collapse
I was the same. I was really mad. but I got mine from a different store. The funny thing is all the guys at tmobile had a new shirt has the next big thing is here and they have nothing in stock
I played with the Note 4 for a bit but going to probably wait and see how I like the Nexus 6. The store only had a few left of the 8 they got.
I called 10 stores this morning in my area for 2 white (for a friend - got mine Wed). 7 had sold out already, 2 will not get their shipments in until after 3pm and 1 had 2 left. Unfortunately, they won't hold them so he's gonna try his luck at those 2 stores since the last store is an hour and half drive and likely won't be stocked when he gets there.
From what the stores told me, most of them got 2 white and 2 black and received their shipment later than expected but still sold out quickly. I'm surprised - they had so many s5 on launch day but I guess the Note 4 is a different breed!
same here some stores hadnt gotten the shipment yet. but i found one that did so i got mine.
fcortes626 said:
same here some stores hadnt gotten the shipment yet. but i found one that did so i got mine.
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Click to collapse
Guess samsung just wants to "sell out"
So much for Samsung spending millions on marketing and promoting their phones only to mess up their store launch day
Well I dont even know if this is Samsung's or Tmo's fault.
Oh, there one store 60 miles away from me expecting the delivery in 30 mins. Crossing my fingers that I'll be able to get one 2 hrs from now. Cant leave work yet
all the other stores said to call or go back at 11 am to 2 pm to see if they already had them.

check with your local t-mobile today (11/14)

a tad bit angry at myself, atm.
i asked one of the tmobile stores on that spreadsheet to give me a call when the n6s are up for sale, knowing that tmobes delayed in-store purchases for a week. really wasn't expecting anything and was just content with gp finally charging my card last night.
anyhow, five mins ago i got a call from that store saying that they received their shipment and they would sell me one... right now. normally i'd be super stoked, but gp chrg is not cancellable anymore and i'm not going to make another debit/credit transaction just because i'm impatient.
so... call your stores... NOW. you may get lucky. you may not. pretty sure the dude wasn't supposed to sell me one, but was glad he tried to help me out. this particular store in tx, btw (houston area).
tigercranestyle said:
a tad bit angry at myself, atm.
i asked one of the tmobile stores on that spreadsheet to give me a call when the n6s are up for sale, knowing that tmobes delayed in-store purchases for a week. really wasn't expecting anything and was just content with gp finally charging my card last night.
anyhow, five mins ago i got a call from that store saying that they received their shipment and they would sell me one... right now. normally i'd be super stoked, but gp chrg is not cancellable anymore and i'm not going to make another debit/credit transaction just because i'm impatient.
so... call your stores... NOW. you may get lucky. you may not. pretty sure the dude wasn't supposed to sell me one, but was glad he tried to help me out. this particular store in tx, btw (houston area).
Click to expand...
Click to collapse
took your advice and yes, they got them in where i live. The rep said he couldn't sell me one but i could come play with one if i wanted.
A store has them here in Indianapolis. The person working there said I can come in to see it.
Can confirm. Store in my area received shipment today as well, but they wont sell it until the 19th...because "it isn't in their system". FML.
Do we know if they will have the white version?
skywalkr2 said:
Do we know if they will have the white version?
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Click to collapse
It has been covered many times. No white. Seems like white is Motorola and Google Play only for now. All the carriers that have announced the phone are all getting blue only.
This is sounding more and more that Google is making them hold back sales until their first round of Play store orders are shipped.
I called every store in my area. they seem to have it but they wont sell it until the 19th
BigRick10 said:
It has been covered many times. No white. Seems like white is Motorola and Google Play only for now. All the carriers that have announced the phone are all getting blue only.
Click to expand...
Click to collapse
I was still holding out hope.
Yep...it's definitely showing up in various Tmobile stores today.
http://www.reddit.com/r/nexus6/comments/2mbdy5/nexus_6_demo_phone_at_tmobile/
I wonder if this is only showing up at the stores that were supposedly slated to get them according to the spreadsheet last week? Anyone heard of one showing up at a store that WASN'T listed on the spreadsheet?
Got to handle one on Indianapolis.
Sounds like all stores have received pricing but only a few have actually started receiving demo units. Early word is that they will start selling them in stores on the 19th. Take that with a grain of salt, it's just what some of the T-mobile reps are saying.
jcarlm said:
Got to handle one on Indianapolis.
Click to expand...
Click to collapse
Where at? Is it just a demo unit or have they actually received a shipment?
Castleton mall it would just a demo
---------- Post added at 04:27 PM ---------- Previous post was at 04:25 PM ----------
I did not ask if they have stock I was just happy to play with a demo
jcarlm said:
Got to handle one on Indianapolis.
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Nice review...
Driving home I will post something about it when I get home
galaxys said:
Nice review...
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Click to collapse
:laugh::laugh::laugh:
Called two local stores today, they don't say they have it but are telling me they will have the 19th.
Nope. I just called all my local T-Mobile stores, and they said they have it, but can't sell it until the 19th.

Bestbuy releasing early?

Left my local bestbuy last night and a couple blueshirts there told me that they would be releasing the S7 and S7 Edge this Monday. I was pre-ordering and asked when it came out and they told me I could pick it up on monday.
So if you preordered from bestbuy i'd recommend calling them and seeing if they are also releasing it early.
I don't know how truthful BestBuy is. I got my pre-ordered T-Mobile S7 on the 3rd of March and was told by my local BestBuy store that they had the Otterbox cases in stock for the S7. So I drive over to the store and find out that they have the cases in stock but won't be releasing them until the 11th of March because that's when the phones will be released. I will NOT be going back to BestBuy again!
Neverendingxsin said:
Left my local bestbuy last night and a couple blueshirts there told me that they would be releasing the S7 and S7 Edge this Monday. I was pre-ordering and asked when it came out and they told me I could pick it up on monday.
So if you preordered from bestbuy i'd recommend calling them and seeing if they are also releasing it early.
Click to expand...
Click to collapse
I have a hard time believing that.
Crewville96 said:
I have a hard time believing that.
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I totally believe it. Their total idiots and all they care about is sales
Andromendous said:
I totally believe it. Their total idiots and all they care about is sales
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All big box stores do. Why i try and avoid them like the plague.
Andybaby said:
All big box stores do. Why i try and avoid them like the plague.
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I bought a surround sound system from them a month ago. He told me i was gonna get a discount and hed hook me up with an hdmi and optical cable. Then he was tryin to talk me into joinin their "rewards program" it was like every $100 you get a dollar or something. I was like, "it'd take me so long, im good" but i bought a tv a couple months before so he said i could get credit for that aswell. So finally i said, "well, your not gonna send me a bunch of emails if i sign up are you". He said, " haha noooooo"!
Long story kinda shortened.
I paid full price for the SS system.
I got a wopping $5 off a used hdmi cable. Which was $20
Paid full price for optical audio cable $25
Then at the end i said oh can we add my tv to the rewards program. (Of course the salesman left so i was left with some kid to check me out)
He said, "oh man we'd have to call customer service and i dont think theyd do it anyway"
[emoji51] [emoji51] [emoji51]
Fine.......
The following weeks im flooded with best buy emails, i unsubscribe at least 10 times with no stop to it. Finally have to call a 800 number and scream at them to make it stop.
Yeah.... Best Buy can shove it...
Oh i ended up takin it back anyway so i got my money back. Hah
big thread on reddit about this: multiple best buy mobile employees confirmed it, and users who went there confirmed it. people got calls to pickup on monday too.
pisses me off bc i chose shipping instead of in store (for the first time ever with best buy) bc i was worried they'd run out of stock before my preorder was fulfilled, so i wouldn't be able to walk in friday and get it. did shipping, thinking they'll def have enough in a warehouse.
yeah, and now they release early lol. so mad.
Pre ordered from Best buy about 2 hours after they started taking pre orders and I haven't received notification yet.
Crewville96 said:
I have a hard time believing that.
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You should. I heard about this from https://www.reddit.com/r/GalaxyS7/comments/490phl/best_buy_preorders_go_out_monday/, and went to my local best buy to be sure. They had no idea what I was talking about, and reaffirmed the 11th as the release date. This was yesterday, today my GF got a call that our phones have arrived and that we can pick them up tomorrow.
duplissi said:
You should. I heard about this from reddit.com/r/galaxys7, and went to my local best buy to be sure. They had no idea what I was talking about, and reaffirmed the 11th as the release date. This was yesterday, today my GF got a call that our phones have arrived and that we can pick them up tomorrow.
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My preorder confirmation said they would Email me when the items were ready. By chance, did they mention if the Gear VR was ready for pickup also?
scott14719 said:
My preorder confirmation said they would Email me when the items were ready. By chance, did they mention if the Gear VR was ready for pickup also?
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Sorry, She didn't think to ask about the Gear VR. I'll call to ask. Our preorder confirmation states the same about notification of pickup.
Chas10 said:
I don't know how truthful BestBuy is. I got my pre-ordered T-Mobile S7 on the 3rd of March and was told by my local BestBuy store that they had the Otterbox cases in stock for the S7. So I drive over to the store and find out that they have the cases in stock but won't be releasing them until the 11th of March because that's when the phones will be released. I will NOT be going back to BestBuy again!
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Same thing happened to me. They had a Samsung rep there and I even showed him the phone, still wouldn't sell it. I went to U.S. Cellular, AT&T and even the new T-Mobile store in my town but neither had cases yet. Verizon store had the stuff out on display already so i bought my case and screen protector there.
I wondered who the *#&@ cares if I buy a piece of plastic for a phone that isn't "out yet"? I am giving you money, why do you care?! It was dumb as f.
duplissi said:
You should. I heard about this from https://www.reddit.com/r/GalaxyS7/comments/490phl/best_buy_preorders_go_out_monday/, and went to my local best buy to be sure. They had no idea what I was talking about, and reaffirmed the 11th as the release date. This was yesterday, today my GF got a call that our phones have arrived and that we can pick them up tomorrow.
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Well, i guess I'll have to wait and see if I get a call tomorrow.
scott14719 said:
My preorder confirmation said they would Email me when the items were ready. By chance, did they mention if the Gear VR was ready for pickup also?
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Just got off the phone with my local BestBuy, they said that it should be no problem. She mentioned it would be FCFS based on available stock, dunno if this means you can get one shipped later, or if you are sol.
Well...that's kind of strange. The Best Buy website now shows the expected release date for the phone on my order as: "Null"?
The other 2 items still show expected release of 3-11-2016.
Edit: They just now changed the expected release date to 3-7-2016.
Mine updated! Expected release date: 03/07/2016
Logged into my best buy account and received a notification:
Pre-Order Update
The expected release date for your pre-order has changed to 03/07/2016
Guess they are finally shipping sooner than release date!
Well ****... For some reason my pre-orders aren't showing up on bb's site. What carrier are you guys on? I'm on ATT. I'll definitely have to stop by after work.
Crewville96 said:
Well ****... For some reason my pre-orders aren't showing up on bb's site. What carrier are you guys on? I'm on ATT. I'll definitely have to stop by after work.
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Did you get a pre order confirmation Email after you placed your pre order?
scott14719 said:
Did you get a pre order confirmation Email after you placed your pre order?
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Yeah. I ordered two actually, got two seperate emails. I tried looking them up, but it says the name and phone number are wrong, didnt say anything about order number being wrong.
Edit: nevermind, it was under my old name. My att acct is kinda wonky haha.

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