This EVO Backorder Business Is Getting Rediculous!!! - EVO 4G General

I'm corporate so I have to go through my Sprint rep (can't get one through a local store), ordered it a week ago today and still no word.

Same here.. but i got on the in-store list as well. My hope is that the wait is due to manufacturing changes and I get a device without all the shortcomings of the earlier devices.

DaveMW said:
Same here.. but i got on the in-store list as well. My hope is that the wait is due to manufacturing changes and I get a device without all the shortcomings of the earlier devices.
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im thinking the same thing, they are probably redoing something along the manufacturing line

I'm waiting for it to be in stock so I can get a replacement evo because of the back light leaking issue I call n it's out of stock every time they said as soon as it goes in stock I can get a replace ment no questions asked

Yeah, but in the meantime they should be knocking out some with the old config (the changes aren't that critical) !!!!! If they wait any longer, the moto x, iphone 4, etc are going to kill their sales numbers. Time is money... hurry up HTC and Sprint!!!!!!

bkfitz said:
I'm corporate so I have to go through my Sprint rep (can't get one through a local store), ordered it a week ago today and still no word.
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Are you sure you can't get one from the store? Cause I'm on a corporate account also and I walked into a Sprint store on the 4th and walked out with one

A hot product is out of stock! More news at 11!
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Sent from my HTC EVO 4G using Tapatalk Pro.

I was on a waiting list at one of the Sprint retail kisoks in one of our malls for an Evo for my dad and I was going to bring him and my mom to my family plan. I called a week and a half ago and got on the list and then I called saturday (8 days later) and they said they'd call me back later that day, I waited 3 hours and they said they were still seeing if they could work something out. I took my parents out to lunch and they place they picked was over near the mall so I decided we should stop by after lunch and see where I was on the list and figure things out. We stopped by and I asked where I was on the list and I was still on the second page. I then said "We are here, you can either call 20 people back on the list today and maybe get one, or you could sell me one right now while we're here. He considered it a second and then said "Ok, I can do that". My mom had though about getting one as well and after she heard him say that she chimed in with "get one for me too". And he did and we walked out 30 min later all set. Just have to realize that they are there to sell phones, so if you find the right guys and show them cash they're much more motivated.

I agree with you man. I ordered from http://shopamerica.htc.com/homebrands/index.htm because on their website, it said they were in stock, so I placed the order that day (FRIDAY), WAS APPROVED NEXT DAY, AND SAID IT WAS READY TO SHIP. It showed my estimated delivery date. Said it would be shipped out Tues (tomorrow) and would arrive Weds since I chose overnight.
I check the status of my order today and to my surprise there is a new tab that says BACK ORDERED. I was pissed off! I called up customer care immediately asking why did they say it was in stock on their website, then all of a sudden today, it says its on back order. The rep told me that "THEY MUST'VE FORGOT TO REMOVE IT FROM THEIR SYSTEM." I'm like wtf kinda bull**** is that? I didn't get any notification, no phone call, no email. I had to find out by checking online. Very unprofessional.
I asked her when I would receive my phone and she told me they would be getting them in stock on Friday the 25th. So I said fine and hung up. Called back up a couple hours later because I initially forgot to ask when I would ACTUALLY RECEIVE IT. Gave the person my info and he then tells me that I wont receive my phone until JULY 1ST. You can only imagine how much more pissed off I was. I told him what the previous rep told me, then he said the earliest you are going to receive your phone is July 1st. I asked him about cancelling my order and he told me it would take 3-5 business days. Then I told him, you can automatically debit my account the day I make purchase, but it would take almost a full week to get refunded? Told him i'd think about cancellign and i'd call him when i've reached a decision.
How can one rep tell me one date, then another rep give me another? That is so rediculous. If I DO NOT receive my phone by the 1st, i'm definately cancelling my order and sticking with T-Mobile. This is rediculous...

yes, but there's a caveat...
Calkulin said:
Are you sure you can't get one from the store? Cause I'm on a corporate account also and I walked into a Sprint store on the 4th and walked out with one
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On a corporate/business/enterprise account, you can definitely walk into a Sprint store and walk out with anything in there, as long as you are a POC on the account.
HOWEVER...
There's a catch: most sprint stores are privately owned, so any hardware in there has been purchased by the owner from Sprint. Result: the discounts you can get through your rep are unavailable to you in the store, so your account gets charged whatever the store charges, as opposed to the discounted rates for hardware through your rep.

Lolz i picked mine up on the 8th the day i decided i wanted one and sold my iphone. call around to every little place that has them, they might just have 1 more just for you

bkfitz said:
I'm corporate so I have to go through my Sprint rep (can't get one through a local store), ordered it a week ago today and still no word.
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my corp store has them hell so do the 2 local walmarts lol

Sigh...this waiting game is worse than Christmas Eve. I've been on the waiting list with my Sprint store for almost 2 weeks.
Anyone have any inside knowledge as to when the conveyor belt with new Evo's will start moving again?

Mast3rpyr0 said:
Lolz i picked mine up on the 8th the day i decided i wanted one and sold my iphone. call around to every little place that has them, they might just have 1 more just for you
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I did the same thing.
Now that I'm trying to get it exchanged/replaced I called around and found that every Sprint store is sold out but the first 'Mobile Best Buy' (it's a cart in the mall, lolololol) I got a number for, had over ten in stock. Too bad they're still broken so there isn't a point going through the trouble of exchanging it yet.

Mast3rpyr0 said:
Lolz i picked mine up on the 8th the day i decided i wanted one and sold my iphone. call around to every little place that has them, they might just have 1 more just for you
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Actually the Best Buy near me had 4 of them. There are only 2 problems with that:
1) I am buying at full retail price and Best Buy's cost is $499 and they will not price match for non-activated prices.
2) If HTC stopped production to fix some issues then it makes good sense to wait until production starts back up again.
The problem is that I am really impatient!

3 of ours are from spint.com, but sprint 1800 said that I had to wait until sprint.com got more in before I could exchange them, which they haven't gotten any in recently.
They need to hurry up, because at this rate the samsung galaxy s pro is going to be out.

Caught between MIR deadline and 30-day return?
My employer has a sweet deal on the Evo - so I ordered through them on 6/26 - even though it involves the dreaded mail-in rebate. Of course, I'm on backorder. I noticed though, that the MIR form insists that the receipt must show it was purchased by July 10 to be eligible for the MIR. I suspect this is also the date when the 30-day return clock begins. What if the delays are long, and it goes past that date? Does my cost go up $100 due to the problems with their supply chain? If it goes by the date ordered - then is my 30-day return period reduced to nothing?

I'm betting all the new Evos will ship with the new OTA update that breaks root. HTC's big **** you to the community for trying to fix their problems.

EtherealRemnant said:
I'm betting all the new Evos will ship with the new OTA update that breaks root. HTC's big **** you to the community for trying to fix their problems.
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What update hasn't broken root? And what update hasn't been hacked again by XDA? This is sort of expected right?

ramiss said:
What update hasn't broken root? And what update hasn't been hacked again by XDA? This is sort of expected right?
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The .6 update didn't break root.
And there have been plenty of updates on other devices that haven't been cracked. Go look at the Hero forum...

Related

Verizon sucks (Incredible backordered)

I placed an order for the Incredible last week with Verizon. Expecting to receive it the NEXT day, I waited 2 days, the weekend, and all of Monday for this thing since you have to sign for the package. I finally call Verizon...
"Thank you for calling Verizon wireless, home of the HTC Incredible, how can I help you?"
Come to find out they are all on back order until June. Not once did they communicate this to me and I found it to be quite annoying. How are you going to put up advertisements all over and even answer your phone "home of the Incredible," but not even have the damn phone available?
Sucks to Verizon!
I will wait, but I've been having wet dreams about this phone for days, now I have to wait another 3 weeks!
Again, Sucks to Verizon!
Its not Verizon's fault HTC cant manufacture enough because of the limited about of amoled displays coming from samsung. This phone is sold out everywhere.
I tried Verizon, they were out. I tried online, they were all backordered. I tried Best Buy...found one 35 minutes away that had 4 in stock. I got it through them for $200, same as it would have been through Verizon but the rebate was instant. I am not usually a fan of BB but this time I was happy to purchase from them!
htc_woe_is_me said:
I placed an order for the Incredible last week with Verizon. Expecting to receive it the NEXT day, I waited 2 days, the weekend, and all of Monday for this thing since you have to sign for the package. I finally call Verizon...
"Thank you for calling Verizon wireless, home of the HTC Incredible, how can I help you?"
Come to find out they are all on back order until June. Not once did they communicate this to me and I found it to be quite annoying. How are you going to put up advertisements all over and even answer your phone "home of the Incredible," but not even have the damn phone available?
Sucks to Verizon!
I will wait, but I've been having wet dreams about this phone for days, now I have to wait another 3 weeks!
Again, Sucks to Verizon!
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I find it hard to believe you ordered it last week and never saw/received a warning about being backordered, as it's been on backorder for a while now.
There are component shortages, believe me, Verizon would love to have them in stock because they're making less money with people not wanting to backorder, which increases the chance they'll buy the EVO or wait for iPhone4.
regardless of what you think, the same thing happened to me. i was assured by customer service that the phone was only out of stock in the store. they said they had plenty in the 'warehouse' but it was only when I ordered the phone with overnight shipping that I found out it truly was on backorder when it didn't show up the next day
seanmcd72 said:
I find it hard to believe you ordered it last week and never saw/received a warning about being backordered, as it's been on backorder for a while now.
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Have you tried other retailers? I just friday bought two from best buy.
Sent from my ADR6300 using Tapatalk
cant bc Verizon is doing me a favor by letting me upgrade early. I was havin issues with my tp2
i pre-ordered mine on 4/25, thank god i got it on 29th ^^
I bought mine on May 10th and at the time all of the Verizon Dealers were already sold out, I found three Best Buy in my local area that had at least one. The one I went to had 3 in stock.
I believe they have been on backorder for sometime now. People seem to hear what they wanna hear when purchasing a new toy
Have a friend who bought one at Wal*Mart last night for $149.
I bought mine at bestbuy last night
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I think his main gripe is getting it from Verizon directly. All I'm simply saying is that phone has said its on back order since a few days after it was released
I got lucky, their website said shipping out 5/29, well.. I have had this phone about a week now.. just be patient and it will come early.
UgXvibe said:
I got lucky, their website said shipping out 5/29, well.. I have had this phone about a week now.. just be patient and it will come early.
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That's what the site said when I ordered mine on the 9th. I hope I get mine before then. They already billed me!
[/jealous]
I ordered mine online on 5/1 wasn't suppose to ship until 5/14, received it 5/5.
anything changing for people with when you're getting your phones? Anyone order thier phone on the 13th and have any specific information? All Verizon's CSR's keep saying is "6/1 blah blah blah"
I ordered mine on the 14th and its supposed to get here around 6/1 to, so i wouldn't expect it any sooner, but be happy if it comes early
I just opened an email that said mine has shipped. When I checked the tracking number on FedEx, I read they sent it Priority Overnight... but it's not expected to be here until Monday.
I hope it somehow shows up tomorrow so I'll have time to play with it before the work week starts. And wouldn't ya know it, I have a staff meeting on Monday and can't be here to sign for it. haha

EVO Sells Out In-Store & Online

Engadget is reporting that Sprint has sold out on their initial stock of EVO's for their stores and online, and likely BestBuy and The Shack.
Great news eh?
Engadget Link
Sprint Link
Every store in Houston sold out within 15 minutes. I was able to convince a best buy employee to give me some poor other guys preorder...
Grims said:
Every store in Houston sold out within 15 minutes. I was able to convince a best buy employee to give me some poor other guys preorder...
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you must have done some pretty serious convincing...
Checked the Sprint link...
Here was the message
"Sorry, this device is so hot we can't keep it on our virtual shelves.
Check back later - more are on their way!"
Man, I just ordered mine yesterday online and it arrived today (free overnight shipping) ...Phew, that was close!
i had called up 3 different sprint stores and this is what i was told
store 1: sold out, will get new shipment either friday or tuesday
store 2: sold out, taking deposit to reserve one (45 people already on list)
store 3: had few in stock (Silver Spring, MD)
ffolkes said:
you must have done some pretty serious convincing...
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Not sure how I did it to be honest. I'm told I come across as very intimidating.. but I was in no way upset, and understanding of the shortage. Next thing I know I see him go to the locked closet...grab one out of the stack and peel someones name off of it..
Grims said:
Not sure how I did it to be honest. I'm told I come across as very intimidating.. but I was in no way upset, and understanding of the shortage. Next thing I know I see him go to the locked closet...grab one out of the stack and peel someones name off of it..
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are you a new customer? maybe thats why
http://forum.xda-developers.com/showthread.php?t=697976
Radio shack is the only place in lower NH i could get on a pre-order list. Comes in Friday
Good thing I ordered mine Sunday.. i received it earlier today!
Here in Ohio no better, Went to best buy with my buddy, was quoted as Evo shippment tomorrow and now it's been moved to a nice lovely ambiguous "sometime from wednesday to friday" Here's hoping sooner rather than later but oh well. Here's hoping we can survive the great evo shortage of 2010! (*side note* kinda regretting not pre-ordering sooner, I was 8 people into the 2nd batch forcing me to wait an extra week. BAH!)
its good news, i just wished they had more accessories on launch day!
Decided to give in and pick one of these up yesterday. Couldnt find one in stock anywhere. This morning I was prepared to call every Radio Shack in the area. The 1st one I called said someone just took themselves off the list and that they had one available. I put my name on it, and picked it up 20 minutes later.
I have 2 friends that got theirs this same way. I did pre order one for my girlfriend though while I was there and she will be getting it on Friday.
I just got mine today and I had to call 8 or so sprint stores to find one in stock, ends up the store I got mine at had 10 in stock still from the first shipment and they had given a lot of their first order of 300 to other area stores. Once I got there it took them about 2 and a half hours to activate the flippin thing, my voice and 4g connected but my 3g never came up, took them forever to sort it out. They actually had to activate two evos to figure the problem out. I got 2 boxes and goodies out of the deal though, I am in the kc area too.
Which Sprint store was this? Im also in the KC area and have a few friends wondering if anyone has them in stock. Sounds like that store may be worth a shot.
argh its sold out online again!! I can't wait any longer!
wakeboarder1335 said:
argh its sold out online again!! I can't wait any longer!
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i ordered mine online last night at 11pm central time and it was available waiting for it to come now ughhhh!!!!! all i have been doing is making lists of apps and what i want to try (been a windows mobile guy since the tilt days currently have a HTC Touch Pro 2 unlocked gotta sell that once my EVO comes in cant wait
Which Sprint store was this? Im also in the KC area and have a few friends wondering if anyone has them in stock. Sounds like that store may be worth a shot.
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I scooped mine up from the studio Sprint store, downtown in the power and light district, like 14th and grand, also I got a call from the Sprint store that I was on a waiting list at and they had one for me, i was number 15 I believe.
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I ordered mine online on the 7th, and it showed up UPS on the 9th. I couldn't have done better searching around. I say Sprint has come a long way.
spyngamerman said:
i ordered mine online last night at 11pm central time and it was available waiting for it to come now ughhhh!!!!! all i have been doing is making lists of apps and what i want to try (been a windows mobile guy since the tilt days currently have a HTC Touch Pro 2 unlocked gotta sell that once my EVO comes in cant wait
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I was going to order it online last night and then dumb me second guessed myself and decided to see if i could get lucky in a store today. Now I realize that was a very stupid idea.
how are some of you getting overnight delivery; i placed my order around 12pm PST yesterday and i still haven't received a delivery notification or any updates; it still says waiting in the warehouse for processing; this is annoying me since it's supposed to be overnight delivery

Do Not Use Wirefly

I just had the worst experience with www.wirefly.com. Here's the email I sent to them and I still haven't received a response.
To Whom It May Concern:
Wirefly has totally screwed up my order. Here is the sequence of events that has occurred:
1) I went to your website to order an HTC EVO 4G LTE to upgrade my existing phone
2) When trying to check out, the address shown on the order had the city and state showing in New Jersey and I couldn’t change it
3) I called in and spoke to a sales rep and they proceeded to take my order over the phone. That order number was 305601984
4) During the review process of the order (and confirmed by the email I received during our phone call), I told the rep that she put in the wrong phone. I wanted an HTC EVO 4G LTE and they had listed an HTC EVO 4G Design. She said she would fix the order. I asked that she send me a new email reflecting the corrected phone. That email never arrived.
5) I tried calling back to customer service but your call-in process doesn’t allow anyone to talk to a person
6) I started a chat online and after explaining the situation, I was told to cancel the order and then order it all over again. I canceled the order.
7) When I tried to reorder, the price was $30 higher than when I first tried to order it; instead of $119.99, it was $149.99. I didn’t place the order.
8) I started a new chat and that person had a hard time understanding what was going on. She said she would have someone call me; I haven’t received that call yet.
9) This morning, I figured I would try calling in to place the order on the phone. I was told that my phone number, 214-684-6400, was not eligible for an upgrade. Obviously when you canceled the order, you didn’t back out the upgrade eligibility with Sprint.
At this point, I do not have an order for a phone and cannot order a new one because my phone line is tagged as ineligible for an upgrade. Wirefly has wasted about 4 hours of my time and I am just furious.
==================================
If your order goes through without a hitch, then no problem. But as soon as you have one single issue, forget it. There's no way to talk to a person on the phone and the people on chat just don't get it. There's just no way to escalate a problem and no way to resolve it.
after so many issues you still went back and tried to reorder again lol
The first time I was doing what they said to do - cancel the order and reorder it so I would get what I wanted. The second time I tried because I felt if I could get a clean order in I would be OK. Obviously not the case.
Last time I tried to order a phone from wirefly they royally screwed it up too. Only once though. after that I asked them to cancel, and I went and bought the phone from radio shack.
Sent from my SPH-D700 using XDA
Go to a Sprint store, tell them what happened, have them call Sprint and they'll fix the issue with the upgrade eligibility, happened to me at Best Buy in 09. Takes about 48 hours to fix.
Ragster said:
Go to a Sprint store, tell them what happened, have them call Sprint and they'll fix the issue with the upgrade eligibility, happened to me at Best Buy in 09. Takes about 48 hours to fix.
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I did go to a Sprint store and they said there was nothing they could do. After about 5 hours of my time, I was able to get Wirefly to reinstate my upgrade eligibility. What a colossal waste of time.
brucejg said:
I did go to a Sprint store and they said there was nothing they could do. After about 5 hours of my time, I was able to get Wirefly to reinstate my upgrade eligibility. What a colossal waste of time.
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Weird, I got mine fixed at two different sprint stores since best buy messed up every line. I understand your pain though, it was extremely annoying. Glad you got it fixed though!
Sent from my PC36100 using xda premium
it is the same price thorugh Amazon or Best Buy now since wirefly upped their price, why go with the no name people? Just go to a place that has actual customer service.
FYI you can change the zipcode in the order but you have to do it right at the very beginning. First thing I noticed when I went to the link, and changed it.
jeeplj8 said:
it is the same price thorugh Amazon or Best Buy now since wirefly upped their price, why go with the no name people? Just go to a place that has actual customer service.
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Far from a no name, they have been around longer than amazon and probably best buy mobile.
kf2m said:
FYI you can change the zipcode in the order but you have to do it right at the very beginning. First thing I noticed when I went to the link, and changed it.
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.. Hate to be that guy, but all your problems could have been avoided if you were a bit more careful/researched more at the beginning. Not trying to pin the blame on you, but dont bash Wirefly for it, esp if youre trying to take advantage of their discount
I had an issue with my preorder, which I placed last Wednesday. I started an online chat to cancel this past Saturday morning. It was cancelled that day, funds returned to my credit card on Sunday and my upgrade was immediately eligible for an upgrade again.
oOflyeyesOo said:
Far from a no name, they have been around longer than amazon and probably best buy mobile.
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Amazon has been around since 1995 and Best Buy since the early 1980's (and originally as The Sound of Music since 1967). Wirefly has been around since 2003.
No, Amazon and Best Buy haven't been selling phones since they opened their doors, but they're still a better known namebrand/store to consumers, and probably started selling phones about the same time Wirefly started up.
Glad the OP got it sorted. Wirefly does normally get excellent reviews -- check them out on ResellerRatings.com

Not so Good News for Us

Per my chat this morning:
GeraldC: I have checked on the order details and I can see that yes, your current order is being back ordered. Due to the high demand of the device our inventory isn't able to suffice all order from activations and upgrades. The estimated delivery date is 6 weeks from the date the order was made.
You: wow, will it be better to get it from the store?
GeraldC: That depends on the available inventory on our store, you can head to the nearest store on your location to check if there's available one.
You: when are the stores supposed to get them?
GeraldC: Usually if a store runs out of stock, the estimated delivery date is 6 weeks as well since the device is ordered and coming straight from the manufacturer.
You: Do you know when the stores will begin to receive them?
GeraldC: As of now the information is not made available for us, it would be best if you head to the nearest store so that they can give you specific date based on the day when they have made an order for their inventory.
Take it for what it's worth...
when did you pre-order yours? Mine also says backorder but what's crazy is mine went from pending shipping to backorder.
When was your pre-order date?
---------- Post added at 07:37 AM ---------- Previous post was at 07:35 AM ----------
And what inspired your "chat"? Any indication on your online status that prompted you to call in or just curious?
My pre-order date was the 25th at like 7am.
I couldn't get the system to work the first couple days...didn't pre-order till the 27th... order says processing
Are you sure he/she wasnt talking about the iphone 6?
sic_lic1o1 said:
Are you sure he/she wasnt talking about the iphone 6?
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Yeah, was thinking the same.
Sent from my SM-N900T using XDA Free mobile app
csmits said:
Yeah, was thinking the same.
Sent from my SM-N900T using XDA Free mobile app
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Hope your right. I went to my local t mobile store on Saturday and the rep told me that my note 4 should be delivered on the 16th or 17th. He said he was pretty confident of that. Sidenote.. on my order status page under order history it does say backorder where it use to say pending shipping.....hopefully that's because it is not available yet.
I order mine by 9:06 am that day.
I doubt not many people would want a phone this big + its not an apple.
JDogg5281 said:
Hope your right. I went to my local t mobile store on Saturday and the rep told me that my note 4 should be delivered on the 16th or 17th. He said he was pretty confident of that. Sidenote.. on my order status page under order history it does say backorder where it use to say pending shipping.....hopefully that's because it is not available yet.
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Mine doesn't say backordered, but it really doesn't matter. Their whole system is messed up.
I preordered mine Sept. 27th. Then on Oct. 3rd my status went to being processed and on back order. That's when I did an online chat and I posted the results in the OP. This is for the Note 4.
so when do the stores actually get them? i want to get mine from a store and not online.
fcortes626 said:
so when do the stores actually get them? i want to get mine from a store and not online.
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Oct 17
Stores get them sometimes a full week before release dates. Sometimes they even do a "soft release" when they have it in stock but not on display. You have to know they have it in stock and request it though and there is no way to know that unless a rep tells you or you are in there asking every day.
I got my vibrant (sgs1) this way.... was in store looking to upgrade from my G1 to a g2... saw someone looking at a vibrant right next to me playing Avatar on it n I was like.. "ummmmmm, what phone is that?" Told it was a vibrant, not officially on sale till the next week but I could get it now if I requested it by name cause they had them in stock and were doing a "soft release".
nice thats next friday. hopefully they dont sell out.
same thing happened last year which is why I just go to the store...usually a small line, but you will get one (this is not the iphone)
their online system is whack
I pre ordered on the 24th, mine says "pending shipment"
Dumb, useless thread is dumb, useless.
DrexelDragon said:
Dumb, useless thread is dumb, useless.
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Dumb, useless comments are dumb, useless.
It is a mess.
Yea, I don't think I'm going to pre-order again in the future, this whole process does seem messy.
For my situation, I have a 4 Year Anniversary so I decided I'd get us a pair of Note 4s. I called the rep and one I was just going to order on my account and the other I was just paying outright for it. Well the rep couldn't process them both at the same time because it triggered some fraud warning. (Oh I was also ordering one of the WiFi calling routers). So after a bit of a hold she came back and said she would have to separate each item and buy them on separate days.
So that day I got the Black one ordered, the next day she called back and got the white one ordered, and finally the 3rd day she called back to order to the WiFi calling router. At that point everything looked great, all orders pending, I was a happy camper (though still wasn't liking the fact that it appears I would get it a couple days after release due to shipping, which after reading the posts here seems like that might be debatable and they might actually arrive early).
Well fast forward a couple days, I was checking the orders cause I'm crazy and impulsive like that and just noticed an update. On my Black N4 and Router they both say 'Pending' still. My White N4 however is now saying backorder! Having a bit of a freakout cause its an anniversary present and timing is critical. And to make matters worse, everyone I seem to talk to says something a bit different and so I've come to the conclusion that nobody really knows. Some say 'Oh our system just says that, but there will be plenty available' or 'I'm sure it will still be sent on time because we haven't had that many orders come in' to 'Oh, yes there has been a very high demand, maybe you can give the one that does make it and yours will just have to wait' or 'The system had a minor glitch and has now been corrected, because of this we now have an update on our stock and thus many orders have been changed accordingly'.
Sooooo yea. Here is keeping my fingers crossed, but just wanted to share that on my account I have two order and one says Pending and the other says Backorder.
Edit: Just to let you know this order process was on 9/24 (black one), 9/25 (white one), 9/26 (router).

Bestbuy releasing early?

Left my local bestbuy last night and a couple blueshirts there told me that they would be releasing the S7 and S7 Edge this Monday. I was pre-ordering and asked when it came out and they told me I could pick it up on monday.
So if you preordered from bestbuy i'd recommend calling them and seeing if they are also releasing it early.
I don't know how truthful BestBuy is. I got my pre-ordered T-Mobile S7 on the 3rd of March and was told by my local BestBuy store that they had the Otterbox cases in stock for the S7. So I drive over to the store and find out that they have the cases in stock but won't be releasing them until the 11th of March because that's when the phones will be released. I will NOT be going back to BestBuy again!
Neverendingxsin said:
Left my local bestbuy last night and a couple blueshirts there told me that they would be releasing the S7 and S7 Edge this Monday. I was pre-ordering and asked when it came out and they told me I could pick it up on monday.
So if you preordered from bestbuy i'd recommend calling them and seeing if they are also releasing it early.
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I have a hard time believing that.
Crewville96 said:
I have a hard time believing that.
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I totally believe it. Their total idiots and all they care about is sales
Andromendous said:
I totally believe it. Their total idiots and all they care about is sales
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All big box stores do. Why i try and avoid them like the plague.
Andybaby said:
All big box stores do. Why i try and avoid them like the plague.
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I bought a surround sound system from them a month ago. He told me i was gonna get a discount and hed hook me up with an hdmi and optical cable. Then he was tryin to talk me into joinin their "rewards program" it was like every $100 you get a dollar or something. I was like, "it'd take me so long, im good" but i bought a tv a couple months before so he said i could get credit for that aswell. So finally i said, "well, your not gonna send me a bunch of emails if i sign up are you". He said, " haha noooooo"!
Long story kinda shortened.
I paid full price for the SS system.
I got a wopping $5 off a used hdmi cable. Which was $20
Paid full price for optical audio cable $25
Then at the end i said oh can we add my tv to the rewards program. (Of course the salesman left so i was left with some kid to check me out)
He said, "oh man we'd have to call customer service and i dont think theyd do it anyway"
[emoji51] [emoji51] [emoji51]
Fine.......
The following weeks im flooded with best buy emails, i unsubscribe at least 10 times with no stop to it. Finally have to call a 800 number and scream at them to make it stop.
Yeah.... Best Buy can shove it...
Oh i ended up takin it back anyway so i got my money back. Hah
big thread on reddit about this: multiple best buy mobile employees confirmed it, and users who went there confirmed it. people got calls to pickup on monday too.
pisses me off bc i chose shipping instead of in store (for the first time ever with best buy) bc i was worried they'd run out of stock before my preorder was fulfilled, so i wouldn't be able to walk in friday and get it. did shipping, thinking they'll def have enough in a warehouse.
yeah, and now they release early lol. so mad.
Pre ordered from Best buy about 2 hours after they started taking pre orders and I haven't received notification yet.
Crewville96 said:
I have a hard time believing that.
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You should. I heard about this from https://www.reddit.com/r/GalaxyS7/comments/490phl/best_buy_preorders_go_out_monday/, and went to my local best buy to be sure. They had no idea what I was talking about, and reaffirmed the 11th as the release date. This was yesterday, today my GF got a call that our phones have arrived and that we can pick them up tomorrow.
duplissi said:
You should. I heard about this from reddit.com/r/galaxys7, and went to my local best buy to be sure. They had no idea what I was talking about, and reaffirmed the 11th as the release date. This was yesterday, today my GF got a call that our phones have arrived and that we can pick them up tomorrow.
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My preorder confirmation said they would Email me when the items were ready. By chance, did they mention if the Gear VR was ready for pickup also?
scott14719 said:
My preorder confirmation said they would Email me when the items were ready. By chance, did they mention if the Gear VR was ready for pickup also?
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Sorry, She didn't think to ask about the Gear VR. I'll call to ask. Our preorder confirmation states the same about notification of pickup.
Chas10 said:
I don't know how truthful BestBuy is. I got my pre-ordered T-Mobile S7 on the 3rd of March and was told by my local BestBuy store that they had the Otterbox cases in stock for the S7. So I drive over to the store and find out that they have the cases in stock but won't be releasing them until the 11th of March because that's when the phones will be released. I will NOT be going back to BestBuy again!
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Same thing happened to me. They had a Samsung rep there and I even showed him the phone, still wouldn't sell it. I went to U.S. Cellular, AT&T and even the new T-Mobile store in my town but neither had cases yet. Verizon store had the stuff out on display already so i bought my case and screen protector there.
I wondered who the *#&@ cares if I buy a piece of plastic for a phone that isn't "out yet"? I am giving you money, why do you care?! It was dumb as f.
duplissi said:
You should. I heard about this from https://www.reddit.com/r/GalaxyS7/comments/490phl/best_buy_preorders_go_out_monday/, and went to my local best buy to be sure. They had no idea what I was talking about, and reaffirmed the 11th as the release date. This was yesterday, today my GF got a call that our phones have arrived and that we can pick them up tomorrow.
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Well, i guess I'll have to wait and see if I get a call tomorrow.
scott14719 said:
My preorder confirmation said they would Email me when the items were ready. By chance, did they mention if the Gear VR was ready for pickup also?
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Just got off the phone with my local BestBuy, they said that it should be no problem. She mentioned it would be FCFS based on available stock, dunno if this means you can get one shipped later, or if you are sol.
Well...that's kind of strange. The Best Buy website now shows the expected release date for the phone on my order as: "Null"?
The other 2 items still show expected release of 3-11-2016.
Edit: They just now changed the expected release date to 3-7-2016.
Mine updated! Expected release date: 03/07/2016
Logged into my best buy account and received a notification:
Pre-Order Update
The expected release date for your pre-order has changed to 03/07/2016
Guess they are finally shipping sooner than release date!
Well ****... For some reason my pre-orders aren't showing up on bb's site. What carrier are you guys on? I'm on ATT. I'll definitely have to stop by after work.
Crewville96 said:
Well ****... For some reason my pre-orders aren't showing up on bb's site. What carrier are you guys on? I'm on ATT. I'll definitely have to stop by after work.
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Did you get a pre order confirmation Email after you placed your pre order?
scott14719 said:
Did you get a pre order confirmation Email after you placed your pre order?
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Yeah. I ordered two actually, got two seperate emails. I tried looking them up, but it says the name and phone number are wrong, didnt say anything about order number being wrong.
Edit: nevermind, it was under my old name. My att acct is kinda wonky haha.

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