Related
I was hit with the update before I knew better and it installed.
As soon as it restarted I can no longer access the top of the touch screen.
The notification bar, camera controls, web address bar, ect. there is basically a quarter inch dead spot at the top of my screen.
I tried factory and hard rests with no effect, the issue remains.
I did e mail HTC about this, but I'm not going to hold my breath on a reply, also the Sprint forums are down.
I installed the OTA last night.
My screen is not experiencing the issue you mentioned.
Might take it into a Sprint store for confirmation.
Good luck!
I am really enjoying mine.
I don't seem to be experiencing any issues since the OTA update either. It was the first thing I installed, even before my apps! I hope you get your problem worked out.
No problems here. I installed the OTA updates and have since rooted it as well. No problems.
3 Keyboards installed, Wifi-Tether(still working out the kinks) and its just moving along
no problem here either
Sent from my EVO using Tapatalk
Can we say it's pretty much safe now to go ahead and install the updates without worrying not being able to root after? Also did this update fix the SD Card issue for you? I've experience a couple times now that my card not being able to read until I remove it then place it back in. Even try formatting on the computer with a card reader but still no luck.
Both unrevoked and Toast's method still work after the OTA update.
Can we say it's pretty much safe now to go ahead and install the updates without worrying not being able to root after? Also did this update fix the SD Card issue for you? I've experience a couple times now that my card not being able to read until I remove it then place it back in. Even try formatting on the computer with a card reader but still no luck.
Click to expand...
Click to collapse
I don't know about being able to root after the update. But if you root before and do the update. You don't lose root. Well at least I didn't.
-------------------------------------
Sent via the XDA Tapatalk App
Take it back to the Sprint store and get a free replacement.
TheBiles said:
Take it back to the Sprint store and get a free replacement.
Click to expand...
Click to collapse
Save a trip. Make sure it's a service and repair site before you drive. Unlike other devices, sales only stores are not able to accept exchanges on the evo.
thecodemonk said:
Both unrevoked and Toast's method still work after the OTA update.
Click to expand...
Click to collapse
You should probably clarify that a bit. With Unrevoked, you actually apply the OTA and then root that version. With Toast's method, you're actually writing a version of the old rom onto the phone, thereby overwriting any OTA update you may have had. Then when you apply Flipz rom to it, it wants to update but can't because it fails.
So if you want the OTA, you gotta do Unrevoked for now. Just wanted to clarify that for folks.
sph33r said:
You should probably clarify that a bit. With Unrevoked, you actually apply the OTA and then root that version. With Toast's method, you're actually writing a version of the old rom onto the phone, thereby overwriting any OTA update you may have had. Then when you apply Flipz rom to it, it wants to update but can't because it fails.
So if you want the OTA, you gotta do Unrevoked for now. Just wanted to clarify that for folks.
Click to expand...
Click to collapse
Aha, thanks! I had just read that Toast's worked and hadn't looked much closer.
sph33r said:
With Unrevoked, you actually apply the OTA and then root that version. With Toast's method, you're actually writing a version of the old rom onto the phone, thereby overwriting any OTA update you may have had. Then when you apply Flipz rom to it, it wants to update but can't because it fails.
So if you want the OTA, you gotta do Unrevoked for now. Just wanted to clarify that for folks.
Click to expand...
Click to collapse
sph, since you seem to know what you're talking about, can I bug you with a noob question? Can I follow the first few steps of toast's root process (these):
- Power off the phone
- Hold volume down while powering the phone on. continue to hold volume down until you see the WHITE bootloader screen.
- After a few seconds it will begin to checking for files, and find PC36IMG.zip. while its doing this it will show a blue progress bar while its checking. (this takes 30 - 60 seconds to finish)
- It will then list all the images in the zip and ask you if want to flash. SAY YES
- When its finished it will ask you if you would like to reboot. AGAIN... SAY YES
- At this point it will boot into a rooted rom.
- YOU ARE NOW ROOT!!!
Click to expand...
Click to collapse
.....then just STOP and be able to run apps that require root access? Or, do I need to go through the whole process and load flipz ROM, which does not yet include the OTA update? Sorry if this is a dumb question, but I'm still learning the ins and outs of Android.
Hey I'm having the same problem with the notification bar only, I can access anything else just fine, but I can slide down the task bar at all. I bought the phone and the radio shack guy basically installed the ota as he handed me the phone, although my friend didn't install his ota yet and his task bar rolls down just fine. He postponed his ota because of this. BTW only way I can access it is by home screen menu button.
Ok just realised something since I was writing this from my evo in landscape mode.. I can open the task bar only in landscape not in normal mode. There's a bug right there, guess it only affects random users.
Update
I got my phone from the Sams Club (Radio Shack).
Called Sprint and they told me I am SOL as far as they are concerned, I have to deal with the place I got it from since it didn't ship from their warehouse (sounds like BS to me).
I can see why people are pissed at Sprint, they don't give a rats ass if my phone is having issues and will do nothing to help me get it replaced.
The guy at the Sams has been great the whole time and told me he will call as soon as they get one to replace it with, which since they are Radio Shack you have to figure that Sprint stores will be highest priority to get more phones so who knows how long it will take to get a replacement. I basically have a cool looking expensive battery eater.
I have had one e mail exchange with HTC and they told me to do a factory reset which I had already done twice before I resorted to "tech support". The reset does NOTHING to remove the OTA update. If this is in fact what caused this I can see nothing short of a wipe and reflash of the factory ROM to fix it. I am awaiting HTC's second reply.
I guess a rooted ROM may also be an answer, but since this phone is having issues already I don't know that rooting it would help my cause with getting it legitimately fixed.
A warning to all reading this, Sprint tech support will only tell you to remove the battery to try and remedy any issues you may have. They told me that is all they have been instructed to tell people with Evo issues.
chamelieon said:
Ok just realised something since I was writing this from my evo in landscape mode.. I can open the task bar only in landscape not in normal mode. There's a bug right there, guess it only affects random users.
Click to expand...
Click to collapse
Same here for me with the web browser I can use the upper right and left corners in landscape, but nothing in portrait; I can also drag the notification bar down in g mail in landscape. I will update my ticket with HTC.
Please log this problem...
with both Sprint and HTC.....I have the same problem. I "believe" it started after the OTA.
i'm having the same problem. just got my htc evo with sprint today. the notification bar was working fine until i installed the OTA update. everything else works fine except the notification bar will not work. the only way to access the notification bar is from the home screen by tapping menu and selecting notifications.
my brother got the phone friday when it came out and applied the OTA update and his is working fine.
i emailed HTC i will post the reply as well if anything is different.
i've googled this and apparently there are a few open forums on other sites with plenty of other people having this same issue. nobody seems to have a fix yet.
just a heads up when i called sprint they acted like idiots and told me they couldn't help and to take it to the sprint store to have them troubleshoot it.
that kinda irks me because after ending my 7 year relationship with t-mobile i really thought that sprint would be a little bit better. oh well... you win some, you lose some.
I didn't apply the OTA, but ran into this issue this morning. Taskbar would not roll down...It would start to for a split second, then snap back up.
A soft reset seems to have cured the problem for now.
hey guys, i have the G2 Touch running firmware build 2.73.111.26 CL#69351 on T-Mobile Germany.
today, i got the message that a firmware update is available, that mainly affects the youtube player. it was 3,6 MB large.
i clicked on "download" and afterwards on "install now" and then my phone rebooted. after reboot, first i saw the T-Mobile boot screen, then it booted into recovery mode.
in the beginning, there was a status bar moving (but with no status, just some movement, if you know what i mean) and then the status bar vanished. as it stayed like this without any change for about 10 minutes, i removed the battery and inserted it again, then i booted the phone like always.
but now i don't have the update and can't download it again. is there any way to get that update again?
thanks in advance for your help.
ok, i did a full factory reset to get the update again, that worked very good.
i got the update notification again, and tried installing it again.
download works, after clicking on "install now" the phone reboots and starts in recovery mode.
there is the status bar, and it is working until it is about half filled.
then the icon changes, i suddenly have an explanation mark on the screen, the status bar has vanished.
then nothing happens.
why doesn't it work? what can I do?
try pressing back or menu?
no key works.
for some reason, since the first factory reset, my pc's adb doesn't recognize the phone any more, so i can't see the url of the update. but the update window shows the filename, it is "OTA_Hero_T-Mobile_DE_2.73.111.91-2.73.111.26_R_release5pon5e4vkwhssvb1.zip" if that is helpful for somebody^^
also i called T-Mobile support a few minutes ago, and they said there was no update at all since the 2.73.111.26 that was published in november.
any idea, anybody?
and for the record, the following link works to get the update:
http://liveimage.htc.com/OTA_Hero_T-Mobile_DE_2.73.111.91-2.73.111.26_R_release5pon5e4vkwhssvb1.zip
can anybody help?
Most likely an update to the Youtube player that allows High Quality streams. All the newer builds (3.XXXXXXXX) have this new version, if you can live without, than it's nothing major.
I experienced the same: OTA Update announcement - something about "YouTube Player" blah - after installation, my hero was frozen.
Back & Menu brought me into the maintenance menu: Reboot without upgrade-activation brought back my old hero. No changes done.
Very quick (~1h later) "first level e-mail support" from t-mobile: No OTA-updates possible on G2 Touch (...harhar), pointed me to website with old firmware update.
I asked them to contact second level technical support - as it was definetly an OTA firmware-update and I already have installed the older firmware-update: Answer pending, since yesterday afternoon.
I hope, this was no hacker-intrusion attempt. T-Mobile not being informaed about an OTA firmware-update by whoever, does not really fill me with confidence. Would be a nice little hack, if some illformed hacker found out a way to pretend an firmware update OTA and used the willingness of all hero owners to take even a small step towards Android 2.1 wonderland...
.g.
No, it's really no hacking attempt. The update is on HTC servers, that's why T-Mobile support doesn't know it. Will contact HTC support today.
ok, I just called HTC.
the guy who could hardly speak german but tried very much told me, that they knew of the problem, as I am not the only one with it.
he recommended to perform a full factory reset, then try again.
as I told him that I already had done this several times, he told me I had to send the phone in via T-Mobile, so they can fix this.
considering the fact that this is a very minor update and that I need my phone, I now decided to wait some more weeks till the 2.1 update will (hopefully) arrive.
maybe the 2.1 update will work, if not I still can send it in. also, the update may be available to install via usb from PC, so it might work better.
so it's waiting for 2.1 again
Hi,
In the Netherlands we got this update too. It fixes youtube and enables the phone to get Android 2.1 OTA, which will be available in a week or two.
The original HTC Hero firmware checks for updates every two weeks. Maybe the next trick will be helping you to force download the update (it worked for me to force the update):
Set the device's date a year in the future (for example 15 june 2011). Go back to home screen and probably the update wil appear in your screen.
Let us know if it worked for you..
It worked for me. As soon as I changed the date I received the update.
Thanks for the solution.
Is it just me thats wondering why.. if they are going to release a 2.1 update soon... are they packaging in an update for youtube in this ota?
polakscot said:
Is it just me thats wondering why.. if they are going to release a 2.1 update soon... are they packaging in an update for youtube in this ota?
Click to expand...
Click to collapse
I guess more people where complaining about the broken Youtube player than about the 2.1 update (at least it was more visible for our customers). Having this fixed and declared on the support site makes life easier for customer support...it is stupid I know, but the average user is that dump.
makerber said:
I guess more people where complaining about the broken Youtube player than about the 2.1 update (at least it was more visible for our customers). Having this fixed and declared on the support site makes life easier for customer support...it is stupid I know, but the average user is that dump.
Click to expand...
Click to collapse
I just hope it doesnt mean that this is all we are getting. For a while at least.
polakscot said:
Is it just me thats wondering why.. if they are going to release a 2.1 update soon... are they packaging in an update for youtube in this ota?
Click to expand...
Click to collapse
they are also releasing something wich prepare the ota server and repare it..
sebxd said:
they are also releasing something wich prepare the ota server and repare it..
Click to expand...
Click to collapse
Sure.. but how many months to wait now.. otherwise why update youtube at all?
Rumours are saying that it's coming the 18th and I think that pretty believable because we have got that update today...
And I don't know anything about youtube update ^^ maybe they wanted to give us something instead of an empty update ^^
Yeah, it makes perfect sense.
There was no "System updates ..." item in the phone status, before this update. I don't see why HTC would update the FOTA client if they didn't actually plan on sending us the 2.1 update soon. Probably takes a few days though.
Be patient
Hi,
I did the clock tip and got immediatly the update message. Download and installation went fine. Rebooting took about 10 minutes, so be patient and let the update do its work.
Peter
Just saw this link on Facebook. Thought I would share here...
http://windowsteamblog.com/windows_...t-windows-phone-update-and-how-to-get-it.aspx
From what I remember about the update scheduling, MS can push updates past carrier certification if the carrier delays until the next update is ready. I would love to see MS use these little micro-updates to game that system. Anything that helps to reduce AT&T's interference in the use of its own network is fine by me.
FL5 said:
From what I remember about the update scheduling, MS can push updates past carrier certification if the carrier delays until the next update is ready. I would love to see MS use these little micro-updates to game that system. Anything that helps to reduce AT&T's interference in the use of its own network is fine by me.
Click to expand...
Click to collapse
That would be pretty tricky, but I would think MS would at least hold off until carriers have shown a pattern of delays.
the only problem is that it isn't really an update. It's an update to help out the future updates. Wtf is microsoft doing? This OS is developing slowly, and their communication is horrible. I feel like I'm going to want a new phone by the time this mythical update shows up (that hopefully corrects all the flaws)
Focus
Everyone with a Focus should read the thread in the Windows Phone Forum very carefully and take a wait and see attitude before updating. Not looking good for the Omnia 7 and starting to look bad for the Focus.
Samsung owners claim Windows Phone 7 update has bricked their devices.
I personally had a Samsung Intrepid v6.5 that after an update, it became a brick. There was NO way for me to go back to the previous version either.
Anyone got the update?
Has anyone got the update yet or a notification of it? I checked my wifes phone and it said no update through the phone or zune. It's completely stock (except the memory) so I'm hoping it won't have any problems.
Edit - Nevermind. I guess it's staged over some time. It also shows her having the firmware that is having so many problems so maybe waiting isn't a bad idea.
Version #
How do you know if you recived the update? I hook up my phone yesterday, and it started synching stuff that has been on my phone for months. The items were never changed since I installed on my phone. I check in the Zune software and it says I'm up to date. Do you get a message that says, "Hey stupid, here's an update"? MS doesn't seem to clear and what is supposed to happen. Do you get a text, or a number in your Marketplace tile, or what?
My firmware version ends in JJ1 for PDA, Phone and CSC.
I got that from dialing *#1234# from the diagnostic app.
I have not seen the notice for the update yet.
Anyone else with a Focus seen the update yet?
Let down in wireless promises
I'm am so let down with Carriers & Manufacturers promising updates! I had the Captivate when it came out, and was happy with the expection of 2.2 Froyo being released. As I was waiting I rooted the phone and ran a developers version of 2.2, which was great. In Jan I decided to swap for the Focus because it was just a simplier phone to use. I noticed on the MS website it even notated an expected release of an update in Jan.
All in all, when you buy a phone I would recommend not giving into the impulse of buying it just because they say updates are coming, especially with Samsung. I do love both phones, but this is just terrible. Seems like technology has gotten to the point that if what you have isn't ready NOW, then it's already old news and updates are just a fantasy.
For gods sake, now there's the new 4G HTC Inspire running Froyo promising Gingerbread.
Actually, the only thing I wish I could do on the Focus was watch youtube videos in high quality using 3G... Hahaha... I guess making ring tones too, but that's it!
wildbilll said:
My firmware version ends in JJ1 for PDA, Phone and CSC.
I got that from dialing *#1234# from the diagnostic app.
I have not seen the notice for the update yet.
Anyone else with a Focus seen the update yet?
Click to expand...
Click to collapse
Mine ends with JJ2. Didn't get the new update. I wonder if I should wait a while before I do though.. Not sure if I want to brick this phone.. yet.
wildbilll said:
My firmware version ends in JJ1 for PDA, Phone and CSC.
I got that from dialing *#1234# from the diagnostic app.
I have not seen the notice for the update yet.
Anyone else with a Focus seen the update yet?
Click to expand...
Click to collapse
Just tried it. I don't see anything saying firmware. The first three all have JJ1. I've been checking plenty of WP sites. I haven't seen anyone on ATT get an update.
AT&T NOT holding back update
I had to speak to the Technical Support area of the AT&T Warranty Center today. All of a sudden, after 2 months, the battery icon at the top of the page ehibited the following symptoms:
. Blinks on and off, sometimes with the "plug" showing on the battery icon even though the phone is not on the charger. Blinks about once every 2 seconds.
. "Beeps" everytime it blinks.
. Screen will not turn off because this icon is blinking.
I was told that Technical Support had a meeting yesterday and that this is a know issue with WP7 by Microsoft and that the upcoming late February/early March update will contain a fix for this issue.
I asked why I had not recived an update notification and whether AT&T was holding up this update. The TS person said absolutely not, especially since this update will contain bug fixes that affect currently released phone models. AT&T is not holding back the update.
This person also told me that the issue is suspected to be caused by a virus that enters the phone when browsing the Internet and that warranty does not cover viruses. Well, that set me off. Their phone, their OS, their browser. I'll address this to be sure.
But, the update is coming, contains fixes, and AT&T is NOT holding it back.
JamesAllen said:
I asked why I had not recived an update notification and whether AT&T was holding up this update. The TS person said absolutely not, especially since this update will contain bug fixes that affect currently released phone models. AT&T is not holding back the update.
This person also told me that the issue is suspected to be caused by a virus that enters the phone when browsing the Internet and that warranty does not cover viruses. Well, that set me off. Their phone, their OS, their browser. I'll address this to be sure.
But, the update is coming, contains fixes, and AT&T is NOT holding it back.
Click to expand...
Click to collapse
lol. Virus entering the phone via web browsing in wp7. Don't fall for that.
Virus
powersquad said:
lol. Virus entering the phone via web browsing in wp7. Don't fall for that.
Click to expand...
Click to collapse
No, not a chance. I already contacted the store manager who I purchased the phone from and he has guaranteed a warranty replacement. I am still going to wait for the update to see if what the ST&T TS person was speaking the truth. If I have to, I'll take the SIM out and put it back in my FUZE running 6.5.x.
I received my updated today ! Window poped up and said there was an update. When I went to check the market place, there were no apps there were ready for up date. One would have to think the small update for the OS was sent out. How does one check ?
Sync through Zune.
Oh ya.... the OS update is not OTA (over the air) like the apps update. I will go sync now.
okay seems the update was pulled after some issues. I was rolled out again this week !
http://news.cnet.com/8301-1035_3-20039227-94.html
Seems there still might be an issue according to the article. I plugged my phone into laptop this morning after receiving another notification yesterday. It seems to be installing now. Fingers are crossed for no issues.
EDIT: OS Version after update reads 7.0.7008.0
The update took about 10 minutes.
I just had to replace my phone with AT&T because of some problems. The replacement came with the original firmware. As soon as I plugged into the PC it found and installed the Feb update and all is well. But it won't pick up NODO or the Samsung update.
I thought it may just be time, but its been a couple of days and no luck.
Anyone know how to make this thing get the updates?
Thanks
I just read an article that Samsung Focus rev 1.4 isn't seeing the update. Not sure why. Apparently, earlier versions (mine's 1.3) are unaffected. Check under the battery and see what revision you have.
The replacement is 1.3, same as my original.
use the windows phone recovery tool that is provided by microsoft. There is directions how to use the update tool on the site. Make sure zune updates are up to date, and make sure you give the recovery tool time to finish...it will look like its stuck but it is still working. after that the nodo update will show up.
Thanks, never heard of it. I'll see if I can find the instructions.
Well, found the tool ran and updated. It took about a minutes and rebooted the phone. Says the update is complete and version is still 7008.
Weird
Now you should be able to update through zune, nodo should show up through zune. Have you updated your zune as well?
AT&T is telling me its a known problem and that I may need to replace it. If that's the case, this would be my 4th Focus.
I'm patient, but 4 devices seems crazy in a few months. Wonder if they'd let me swap to a different device?
Zune says its up to date. I did try updating via Zune, but no go.
i'd insist on a new phone since you've exhausted all venues.
Wonder if they'd sent me an Atrix? That might be worth the trouble. Somehow I doubt it.
Gotta love this. After spending days trying to get this thing to update. I talked with AT&T and Samsung. They tell me that the replacement device they sent me was bad and send me a new one.
Today I get the replacement for my replacement. I plug in my phone to sync one last time before switching and of course it says update found and now its installing NODO.
Well isn't that special.
it downloaded the file, verified it, said it was going to reboot in 10, 9, 8, 7.. then said your system is up to date!?
Only thing I can think of is it aborted due to battery level?
B
exactly the same! What to do? dont want to wait for days again!
I've assumed it's battery and am charging now.. anyone else know what's going on?
The same issue with me...Don't have a clue what to do..
i9023? mines not rooted or anything "custom"
Me too! I just received the OTA notification, made a backup and clicked update.
Downloaded the 128mb file, file check was ok, pushed "restart and install" and instead it said that system is updated. Any help?
No root, stock 2.3.6, i9023
same here, my phone was on charge btw..
Anyone found a resolution for this yet? Received another OTA download?
Mine was on about 45% when I got OTA, plugged it in to my comp USB port before download started but still disappeared on countdown as well
not received another notification, how rubbish eh! maybe they somehow "pulled it" before it could damage something? dunno. I'm sure someone clued up might add something helpful.
This bug is so annoying, it was soo close!! Still haven't found anything about it on here or other sites, and still no new OTA message
Same here,
Just got the update OTA...finished downloading and began counting down for the restart. At 8 secs remaining it switched to saying "your system is currently up to date". I tried restarting with no luck!
WTF!!
I hope it comes back!
I have still recieved nothing! How long would it take? I have a normal nexus s, unbranded unrooted and all that stuff...
Paul
Google Employee
12/19/11
If you received an update notification a little while ago but the update isn't currently available for your phone, this is likely the result of Google pausing the update in your area while we monitor feedback. The Android 4.0 update is continuing to roll out around the world so your phone will receive another update notification when it's available again in your region.
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That doesn't really address, RECEIVING, downloading, verifying and "ok'ing" the update, only for nothing to happen. V odd.
Same here..
Why don't, all of you, flash it manually? It's exact same as receiving the update ota.
I'm a new user so I can't attach link but if you go to the Google Mobile Help Forum you can see a thread, started by a user called Fozan, reporting the same issue.
Maybe it's better if you all report the problem there as well so Google can understand that we are a lot!
Open your dial pad and type in *#*#2432546#*#*
It automatically searches for updates !
Sent from my Nexus S using xda premium
Yup, good find, here it is: http://www.google.com/support/forum/p/Google+Mobile/thread?tid=4173d37ad6ba4e85&hl=en
devgee said:
Open your dial pad and type in *#*#2432546#*#*
It automatically searches for updates !
Sent from my Nexus S using xda premium
Click to expand...
Click to collapse
the problem is right this! seems that, because we already downloaded the upgrade, we are not eligibe anymore for the OTA!