Database Users

OTA update on G2 Touch (youtube player)

hey guys, i have the G2 Touch running firmware build 2.73.111.26 CL#69351 on T-Mobile Germany.
today, i got the message that a firmware update is available, that mainly affects the youtube player. it was 3,6 MB large.
i clicked on "download" and afterwards on "install now" and then my phone rebooted. after reboot, first i saw the T-Mobile boot screen, then it booted into recovery mode.
in the beginning, there was a status bar moving (but with no status, just some movement, if you know what i mean) and then the status bar vanished. as it stayed like this without any change for about 10 minutes, i removed the battery and inserted it again, then i booted the phone like always.
but now i don't have the update and can't download it again. is there any way to get that update again?
thanks in advance for your help.

ok, i did a full factory reset to get the update again, that worked very good.
i got the update notification again, and tried installing it again.
download works, after clicking on "install now" the phone reboots and starts in recovery mode.
there is the status bar, and it is working until it is about half filled.
then the icon changes, i suddenly have an explanation mark on the screen, the status bar has vanished.
then nothing happens.
why doesn't it work? what can I do?

try pressing back or menu?

no key works.
for some reason, since the first factory reset, my pc's adb doesn't recognize the phone any more, so i can't see the url of the update. but the update window shows the filename, it is "OTA_Hero_T-Mobile_DE_2.73.111.91-2.73.111.26_R_release5pon5e4vkwhssvb1.zip" if that is helpful for somebody^^
also i called T-Mobile support a few minutes ago, and they said there was no update at all since the 2.73.111.26 that was published in november.
any idea, anybody?

and for the record, the following link works to get the update:
http://liveimage.htc.com/OTA_Hero_T-Mobile_DE_2.73.111.91-2.73.111.26_R_release5pon5e4vkwhssvb1.zip

can anybody help?

Most likely an update to the Youtube player that allows High Quality streams. All the newer builds (3.XXXXXXXX) have this new version, if you can live without, than it's nothing major.

I experienced the same: OTA Update announcement - something about "YouTube Player" blah - after installation, my hero was frozen.
Back & Menu brought me into the maintenance menu: Reboot without upgrade-activation brought back my old hero. No changes done.
Very quick (~1h later) "first level e-mail support" from t-mobile: No OTA-updates possible on G2 Touch (...harhar), pointed me to website with old firmware update.
I asked them to contact second level technical support - as it was definetly an OTA firmware-update and I already have installed the older firmware-update: Answer pending, since yesterday afternoon.
I hope, this was no hacker-intrusion attempt. T-Mobile not being informaed about an OTA firmware-update by whoever, does not really fill me with confidence. Would be a nice little hack, if some illformed hacker found out a way to pretend an firmware update OTA and used the willingness of all hero owners to take even a small step towards Android 2.1 wonderland...
.g.

No, it's really no hacking attempt. The update is on HTC servers, that's why T-Mobile support doesn't know it. Will contact HTC support today.

ok, I just called HTC.
the guy who could hardly speak german but tried very much told me, that they knew of the problem, as I am not the only one with it.
he recommended to perform a full factory reset, then try again.
as I told him that I already had done this several times, he told me I had to send the phone in via T-Mobile, so they can fix this.
considering the fact that this is a very minor update and that I need my phone, I now decided to wait some more weeks till the 2.1 update will (hopefully) arrive.
maybe the 2.1 update will work, if not I still can send it in. also, the update may be available to install via usb from PC, so it might work better.
so it's waiting for 2.1 again

Hi,
In the Netherlands we got this update too. It fixes youtube and enables the phone to get Android 2.1 OTA, which will be available in a week or two.
The original HTC Hero firmware checks for updates every two weeks. Maybe the next trick will be helping you to force download the update (it worked for me to force the update):
Set the device's date a year in the future (for example 15 june 2011). Go back to home screen and probably the update wil appear in your screen.
Let us know if it worked for you..

It worked for me. As soon as I changed the date I received the update.
Thanks for the solution.

Is it just me thats wondering why.. if they are going to release a 2.1 update soon... are they packaging in an update for youtube in this ota?

polakscot said:
Is it just me thats wondering why.. if they are going to release a 2.1 update soon... are they packaging in an update for youtube in this ota?
Click to expand...
Click to collapse
I guess more people where complaining about the broken Youtube player than about the 2.1 update (at least it was more visible for our customers). Having this fixed and declared on the support site makes life easier for customer support...it is stupid I know, but the average user is that dump.

makerber said:
I guess more people where complaining about the broken Youtube player than about the 2.1 update (at least it was more visible for our customers). Having this fixed and declared on the support site makes life easier for customer support...it is stupid I know, but the average user is that dump.
Click to expand...
Click to collapse
I just hope it doesnt mean that this is all we are getting. For a while at least.

polakscot said:
Is it just me thats wondering why.. if they are going to release a 2.1 update soon... are they packaging in an update for youtube in this ota?
Click to expand...
Click to collapse
they are also releasing something wich prepare the ota server and repare it..

sebxd said:
they are also releasing something wich prepare the ota server and repare it..
Click to expand...
Click to collapse
Sure.. but how many months to wait now.. otherwise why update youtube at all?

Rumours are saying that it's coming the 18th and I think that pretty believable because we have got that update today...
And I don't know anything about youtube update ^^ maybe they wanted to give us something instead of an empty update ^^

Yeah, it makes perfect sense.
There was no "System updates ..." item in the phone status, before this update. I don't see why HTC would update the FOTA client if they didn't actually plan on sending us the 2.1 update soon. Probably takes a few days though.

Be patient
Hi,
I did the clock tip and got immediatly the update message. Download and installation went fine. Rebooting took about 10 minutes, so be patient and let the update do its work.
Peter

New(er) Kies update available

Just got another update. I was on kies 1.5.3.10093-80 so I am not sure yet what this one is.
Edit: kies 1.5.3.10093-81

I'm on 1.5.3.10093-80 and have no update.
Maybe Froyo is actually ready, but it's kies which is holding up the release...

Have you done a manual check for update in the Kies menu (not the widgets at the bottom) ?

Tehpriest said:
Have you done a manual check for update in the Kies menu (not the widgets at the bottom) ?
Click to expand...
Click to collapse
it's come up now

next thing samsung should do is fix their horrible kies software... it hasnt been detecting my device at all after the last update. ugh

I have lag fix. Can I update it even my lag fix is still in my phone? Or I should not?

Chronos12 said:
I have lag fix. Can I update it even my lag fix is still in my phone? Or I should not?
Click to expand...
Click to collapse
You dont need phone connected if you update Kies.

It's more than likely to be a small fix that fixes the registy key error on the previous version ending in 80.
That stopped kies working properly 64bit win 7
Sent from my GT-I9000 using XDA App

chrisjwild said:
It's more than likely to be a small fix that fixes the registy key error on the previous version ending in 80.
That stopped kies working properly 64bit win 7
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
Did it? I never noticed it not working

I tried to update from the website but I can only seem to update via the updater in Kies. Downloading via updater now. Hope it works!
EDIT: It worked. had to do it to make sure there were no new builds of JH2 for bell tech support.

chrisjwild said:
It's more than likely to be a small fix that fixes the registy key error on the previous version ending in 80.
That stopped kies working properly 64bit win 7
Click to expand...
Click to collapse
It's another large(ish) update, thousands of files again, hardly a registry fix.
When you click the close cross top right, or 'cancel' to close the firmware update check after it reports nothing new found. "MSC.Thunder.FirmwareUpdate.exe" starts gobbling up ram like there is no tomorrow (over 1gb by the time I find it to kill it) and my system becomes basically unusable until I kill the samsung "devicemanager.exe" and "connectionmanager.exe" and wait a few minutes.
This problem only started with 1.5.3.10093-80, and 1.5.3.10093-81 doesn't change it at all. (win7-x64)

I keep getting 'The internet is not connected' message in the update procedure
I'll probably have to stay up all night, clicking retry

opica said:
I keep getting 'The internet is not connected' message in the update procedure
I'll probably have to stay up all night, clicking retry
Click to expand...
Click to collapse
I had that once, it made me laugh as its phrasing implied it was something wrong my end though I was browsing the web just fine and spectating a live game with plenty of bandwidth to spare.
clicking retry worked first time for me though.

stringbeans said:
next thing samsung should do is fix their horrible kies software... it hasnt been detecting my device at all after the last update. ugh
Click to expand...
Click to collapse
I had the same prob. Just Format the internal SD card. Take a backup.
Sent from my GT-I9000 using XDA App

I tried to update, after download it tries to extract but it always get stuck at extracting file Metastore2.dll.
Attached is the screenshot where I get stuck...

Yakumo.unr said:
MSC.Thunder.FirmwareUpdate.exe" starts gobbling up ram like there is no tomorrow.
This problem only started with 1.5.3.10093-80, and 1.5.3.10093-81 doesn't change it at all. (win7-x64)
Click to expand...
Click to collapse
Yes, not fixed even in 81 and applies also to Win7-x32. Manually add .../FUS registry key solve the problem.

I get checking updates stuck on there all day. almost I left it on overnight and it just keeps saying checking updates. I went here http://au.samsungmobile.com/support/softwaremanuals/software.do?phone_model=GT-I9000&sw_type=SW and it's still only has 1.5.1_1083. Dam blasted aussie site you think we would be so upto date yet I feel like such a backwards country sometimes.

I've been on v10093_31_1, it didn't offer me an update. Uninstalled and manually downloaded v10093_80, installed it, then it was checking for updates for about an hour. Found one, but gave me at least 50 warnings about 'no internet connection' although the internet was working fine all the time, then it finally upgraded.
I have no problems with connecting the phone to Kies on W7 64bit whatsoever.
edit:
never had any problems with 'MSC.Thunder.FirmwareUpdate.exe' either, through update widget in Kies or executed manually.

aussieak said:
I went here http://au.samsungmobile.com/support/softwaremanuals/software.do?phone_model=GT-I9000&sw_type=SW and it's still only has 1.5.1_1083.
Click to expand...
Click to collapse
Yes not sure why Samsung Australia Support is still pushing the older version unless the versions relate to the builds in some way.
Hell we are still running JG4 Firmware as a release well behind the rest of the world.
Have installed 1.5.3.10093_1_1 from the UK site and it was snappy to say the least.
Currently downloading 1.5.3.10093_80 from the UK. Will check the update options after install.

this is another link to the download(it's a release from 6 october):
Kies_1.5.3.10093_80

OTA question

sorry for starting a new thread on this. but i tried reading all OTA threads and still confuse
so the new update is the gingerbread? i thought ginger bread is 2.3 ?
also besides wifi calling and tethering, what else is added after the update?
thank you
again, sorry for my noobness

Gingerbread hasn't been released yet. It was rumored to be release with the nexus "n" from samsung. This update included a new radio for better connection, wifi calling, wifi tethering, and a couple of bugs such as no lock screen noise.
Sent from my T-Mobile G2 using XDA App

The OTA isn't Gingerbread. It's Froyo.Sprinkles.

thank you for the replies.. its because ive been hearing about gingerbread so i thought that was the update.
thanks!

rhodes588 said:
Gingerbread hasn't been released yet. It was rumored to be release with the nexus "n" from samsung. This update included a new radio for better connection, wifi calling, wifi tethering, and a couple of bugs such as no lock screen noise.
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
My lock screen sound works but I never liked it so I dont use it but it does work on the ota
Sent from my T-Mobile G2 using XDA App

^ Yep, in fact my lock screen noise only STARTED working when I got the OTA.

hi i got the OTA update this morning and was gonna install it after work. but when i was looking at my phone to download it, it disappeared. i checked in system updates to. its just gone. any help?

I woke up to the update this morning and instantly updated it. Its defe
Sent from my HTC Vision using XDA App

Opps...its not 2.3 yes and it brings everything stated above, but I believe it fixed the random reboot problem also...I work in a building where I get up to only 2 bars of reception if that and my G2 would constantly reboot all day but today I did not have 1 reboot...we'll see how it goes these next few days...
Sent from my T-Mobile G2 using XDA App

cdaw784 said:
hi i got the OTA update this morning and was gonna install it after work. but when i was looking at my phone to download it, it disappeared. i checked in system updates to. its just gone. any help?
Click to expand...
Click to collapse
You could 'try' going to your phones dialpad and entering *#*#2432546#*#* and see if it offers it again, or shows up under about phone - system updates.
If not, then you may want to install it manually. There are plenty of good instructions all over this board and the web on how to do that.

Bishybob said:
You could 'try' going to your phones dialpad and entering *#*#2432546#*#* and see if it offers it again, or shows up under about phone - system updates.
If not, then you may want to install it manually. There are plenty of good instructions all over this board and the web on how to do that.
Click to expand...
Click to collapse
What exactly does putting that in the dial pad do? My update also disappeared and when I click those numbers it says Checkin succeeded. I go to phone and system updates and it says my phone is up to date -_-
I noticed when I check under build number it says 1.19.531.1
Should I just try to do a manual update?

Willie133 said:
What exactly does putting that in the dial pad do? My update also disappeared and when I click those numbers it says Checkin succeeded. I go to phone and system updates and it says my phone is up to date -_-
I noticed when I check under build number it says 1.19.531.1
Should I just try to do a manual update?
Click to expand...
Click to collapse
Yeah if the checkin doesn't work then do the manual update.
The checkin basically asks Google servers if there are any updates pending for your phone. But they set lists and if you are not on it at the time it won't offer the update.
I did the manual update and it worked just fine. Was easy and didn't take long. Just make sure not to mess with your phone while it is updating. Some people see the green update screen and pull battery after a few mins.
Sent from my T-Mobile G2 using XDA App

Kies acting really weard this morning. Bell Canada

Hay all. So, I got up this morning and like I do every morning and plugged my phone into my PC to see if there is any upgrades available yet. Usually everything goes smooth without a hitch. This morning, when I tried, Kies connects to phone no problem, but yet when i check for firmware upgrades, the firmware upgrade window pops up, and is completely blank for 5 or 10 seconds (sometimes more, sometimes its instantaneous ) then a messages comes up saying 'no response from server, check your internet connection and try again". I kept trying and trying, and then FINALLY after an hour or so, it said "this devices version cannot be updated." WTF?!?!
I am running the latest version of Kies 10103.100 and usually it just says there is no updates available at this time or whatever it says..
Any ideas?? Maybe Froyo is being uploaded?!?! Anybody else suddenly have the same problem?
I'm in Canada, and completely 100% stock. JH2 2.1
EDIT: okay, I just tried again, and now I'm back to the Latest version already installed on this device... Crap.. I was hoping it was a good sign that Froyo was on it's way like someone said in another thread that claimed he worked for Bell and the update would be rolled out on the 15TH. Suppose, the day isn't over yet..

yeah i just got the cannot connect to server message as well earlier. I was hoping they are taking down the server so they can roll out the 2.2 but i guess i was wrong. lol oh well, still hoping it'll come later today.

omishi said:
yeah i just got the cannot connect to server message as well earlier. I was hoping they are taking down the server so they can roll out the 2.2 but i guess i was wrong. lol oh well, still hoping it'll come later today.
Click to expand...
Click to collapse
DITTO on that

Grashoper said:
Hay all. So, I got up this morning and like I do every morning and plugged my phone into my PC to see if there is any upgrades available yet. Usually everything goes smooth without a hitch. This morning, when I tried, Kies connects to phone no problem, but yet when i check for firmware upgrades, the firmware upgrade window pops up, and is completely blank for 5 or 10 seconds (sometimes more, sometimes its instantaneous ) then a messages comes up saying 'no response from server, check your internet connection and try again". I kept trying and trying, and then FINALLY after an hour or so, it said "this devices version cannot be updated." WTF?!?!
I am running the latest version of Kies 10103.100 and usually it just says there is no updates available at this time or whatever it says..
Any ideas?? Maybe Froyo is being uploaded?!?! Anybody else suddenly have the same problem?
I'm in Canada, and completely 100% stock. JH2 2.1
EDIT: okay, I just tried again, and now I'm back to the Latest version already installed on this device... Crap.. I was hoping it was a good sign that Froyo was on it's way like someone said in another thread that claimed he worked for Bell and the update would be rolled out on the 15TH. Suppose, the day isn't over yet..
Click to expand...
Click to collapse
Try check Fus app, lets you check new firmware from phone. No more need to open Kies ;-)
Sent from my GT-I9000 using XDA App

I had the same problem when I plugged in this morning.

LuffarJoh said:
Try check Fus app, lets you check new firmware from phone. No more need to open Kies ;-)
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
The phone had to be rooted for it to work, and my phone is not rooted. I chose not to until I'm completely satisfied with the unit as I have had it replaced 3 times now due to defects... Thanks for your input tho. After 30 days goes by and all is still working good, and I'm more familiar with the Android OS, I'll be playing...
Thanks for your input...

Fus App shows the same as kies... Nothing for Bell I9000M.
Sent from my GT-I9000M using XDA App

Grashoper said:
The phone had to be rooted for it to work, and my phone is not rooted. I chose not to until I'm completely satisfied with the unit as I have had it replaced 3 times now due to defects... Thanks for your input tho. After 30 days goes by and all is still working good, and I'm more familiar with the Android OS, I'll be playing...
Thanks for your input...
Click to expand...
Click to collapse
Root is only needed to auto-discover the codes, if not rooted the presets can be used. Just pm me the desired codes and I will add it to the presets.
Sent from my GT-I9000 using XDA App

LuffarJoh said:
Root is only needed to auto-discover the codes, if not rooted the presets can be used. Just pm me the desired codes and I will add it to the presets.
Click to expand...
Click to collapse
Presets? I see no option to choose a preset value.
EDIT: Nevermind.. I got it.. Soon as you type in a couple characters the list pops up.. Just trying to figure out what goes in the second line now.
my PC is GT-I9000HKABMC

[Q] Possible update to our update?

Just for the heck of it I clicked on updates. It says "Turn on Wi-Fi before checking updates. Since when ?? Before I downloaded with the phone. Does this mean there is an UPDATE for the UPDATE ?

No it just requires wifi to be turned on. I tried it this morning too and nothing came through. Though the url to check for an update now also included my service tag number which I thought was interesting.

I am at home and had to figure out how to connect to our network . . add my phone to the ok list etc etc .. FINALLY I get the "Connected" message and checked about updates .. said "none available." What a surprise. A time waster.
PS .. Yes, it showed my service tag in the URL for a split second.

not fair im still on 2.1 humph

????
mine always says i need wifi to check!?!

Don't be surprise if they put out a service pack, or completely new update to replace this garbage they sent out. To me it just seems they kicked out something to shut us all up about it. They probably kicked out an incomplete beta as a "here you deserve this.." and after December 3rd, the real thing will be out.
hmmm.. real thing... am I giving them too much credit with that?

Lord60 said:
Don't be surprise if they put out a service pack, or completely new update to replace this garbage they sent out.
Click to expand...
Click to collapse
I have read many posts on multiple forums. The major complaint that I read is not getting the update yet. I have not read any posts that talk about the Froyo released by Dell being "garbage". What makes the update "garbage"? And, if it is "Garbage" is that the fault of Dell or Google? I never heard HP or Dell blamed for Vista being "Garbage".

i am very happy with 2.2 .. that goes to show you how UNHAPPY I was before. I could never use it as a phone because of the answer and hang up issues. so while so many of you are hating 2.2 i am loving it because I can finally put my other phone in a drawer.