When I bought my unsubsidzed G1 about 10 months ago I had to call Tmo and have them change my existing data plan for the G1. Now that I bought an unsubsidized N1, I'm wondering if I need to do the same thing. Do I need to call Tmo and notify them that I am switching to an N1 so that they can update my data plan for the correct phone?
I'm wondering this myself. My friend renewed his account, and I bought the nexus one off of him for 300 + traded my newer G1 for his older beat up G1.
I should be receiving it tomorrow. I'm gonna stick my sim card in and see what happens.
I had a G1, and when my Nexus arrived I just popped in the sim card and everything was good to go. Data, sms/mms, and calling all work perfectly. I received mine on the 7th and haven't had any probs with that so far.
Had a G1 as well and didn't tell them anything.
When I went from my TMO Wing after getting my G1 I needed to contact them because they needed to provision the account for the G1 data plan (and vice versa when my G1 failed and needed the TMO Wing as spare til replacement). I was told by TMO Customer Care that the provisioning for the N1 was the same as for the G1.
Ssantos6981 said:
I'm wondering this myself. My friend renewed his account, and I bought the nexus one off of him for 300 + traded my newer G1 for his older beat up G1.
I should be receiving it tomorrow. I'm gonna stick my sim card in and see what happens.
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Click to collapse
They are the same data package...
I actually switched from the G1 planeuth myfavs to the $59,- plan. Saving me $20 a month.
No need to tell them anything, if you already have the data plan.
i've had a blackberry data account for years, switched to iphone without telling them and it worked, now i switched to the nexus one without telling them and it still works. maybe it was different with the previous android phones because they had direct control over them.
The data plan is an android data plan.. not only g1
My blackberry plan worked for a day on the MT3G and then I had to change to the android plan.
u dont have to tell em anything
Data plans are data plans. They just charge you more when you have a smartphone.
Having just gone through this, if you have the G1 data plan, you'll want them to switch it to the Android one. The cost is the same, and the only difference I've seen between the two is that the Android one has the Visual Voicemail, the G1 plan does not. I called up to get visual voicemail activated, took about 5 minutes, no real change to the account other than that data plan change.
Swervo said:
Having just gone through this, if you have the G1 data plan, you'll want them to switch it to the Android one. The cost is the same, and the only difference I've seen between the two is that the Android one has the Visual Voicemail, the G1 plan does not. I called up to get visual voicemail activated, took about 5 minutes, no real change to the account other than that data plan change.
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Click to collapse
+1
Quite painless. But if you're on an existing "G1" plan, N1 will work fine on it. Just not Visual Voicemail... If you have Visual Voicemail working on your G1, you're probably already on the "Android" plan.
Cheers,
Kermee
remember to turn off wifi while setting up vvm for the first time on the n1...otherwise you will not connect to the tmo server...
No don't call T-mobile, they are anxious to get folks off the old G1 plan that has data and 400 text messaging. If you get swapped off this plan It will be at your own peril, you will have to pay $10 more for unlimited txt as they have no other plans also some of their newer plans require an activation fee, oh and once you switch you can't go back. Your phone should work just fine.
roggrat said:
No don't call T-mobile, they are anxious to get folks off the old G1 plan that has data and 400 text messaging. If you get swapped off this plan It will be at your own peril, you will have to pay $10 more for unlimited txt as they have no other plans also some of their newer plans require an activation fee, oh and once you switch you can't go back. Your phone should work just fine.
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Yeah, if you're on this data plan/sms combo, you should stick with it. You all should be using Google Voice for vvm anyway... it's way more useful than T-mobile's app.
As a t-mobile employee I can say it's still best to call them simply to update your IMEI number, it's useful to do so as if you do have to call in for insurance, it's much easier. If there are any problems with the data, sometimes the IMEI is the issue.. so it's easier just to clear that up to start.
You don't have to change the plan to do that, you simply tell them you need to update your IMEI and you're fine.
Sometimes asurion reps will conference with T-mobile to verify the device on the account is the one you said.. so unless you want to replace the N1 with an older G1, making sure everything's up to date is your best bet =)
As far as the plans are concerned, not much diff aside from the VV, they're both android so it doesn't matter much. If you were previously on a blackberry plan however you could have some issues arise over time.
Hope I helped. ^_^
T-mobile and asurion will not replace an N1, as far as I know, because Tmo doesn't sell it.
I wouldn't tell them anything unless you put the sim in and things do not work. I'm using a $5 data plan that has been working for almost a week now.
If you talk to them, they WILL switch you to a more expensive plan. You WILL be screwed. Prices for Tmo CONSISTENTLY go up, and there is no reason to tell them anything unless it doesn't work.
Related
So I'm curioous how this new data plan requirement works. Is there anyone out there who didn't have a $30 data plan when they got the Pure, and still doesn't have a $30 data plan?
If you had a $30 data plan added when you bought the Pure, was it added automatically by the system when you stuck your SIM in, or did the sales rep add it?
If you did not have a $30 data plan before you bought it, and the rep didn't add it, can you check the Online Account Manager and see if the Pure shows up but your data plan is still not the $30 plan?
Prior to purchasing the HTC Pure I had the unlimited family data plan for $10.00. I purchased the Pure at full retail price, as I was waiting to see if At&t would come out with some new devices before the end o f the year. As of today my data plan has not changed. The retail clerk did not offer or suggest or state that I was required to change my plan at the time of purchase. So I still have the $10.00 unlimited family data plan on my account.
I used my upgrade to buy the Pure so I was required to get the $30 data plan. Before I was still using an old 2125 (aka htc tornado). The unlimited plan for that was only $15 per month.
The data plan requirement is supposedly based on the device you are using, but when you buy a phone they only check your account if you are getting the upgrade discount for the phone.
If you buy the phone without the contract then that would explain why your data plan hasn't changed.
For those of you with ATT you may be able to pay less for data like I do on T-Mo. Not sure what the equivilant Data plan to the $9.99Web2Go(formerly T-MoWeb $5.99) is but I get full web capability off of it with my unlocked phones. If I log onto My-Tmobile online and I put my phone as a WinMo phone My T-mo Web (GrandFathered in @ $5.99 ) goes away and I have to choose one of the $20+ Plans. So what I do is choos a low end phone as my device and I have the option of using my T-Mo web service. (Unlimited Data Baby)
This may work for ATT. I'm not familiar with ATTs site so I can't give direct directions for this but mebe you can do it. After doing it go to settings>all Settings> Connection and connection setup and your phone will automatically configure the settings. You probably wont even have to reconfigure the settingd. But you will have to be carful on what you DL because the low end data plans now have caps on them so you can only DL so much.
flyboy009 said:
I used my upgrade to buy the Pure so I was required to get the $30 data plan. Before I was still using an old 2125 (aka htc tornado). The unlimited plan for that was only $15 per month.
The data plan requirement is supposedly based on the device you are using, but when you buy a phone they only check your account if you are getting the upgrade discount for the phone.
If you buy the phone without the contract then that would explain why your data plan hasn't changed.
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Click to collapse
Well I don't have the phone. I am just trying to confirm that if I buy a Touch Pro 2 no commit my data plan will or will not automatically change. I figured there must be someone out there who bought a Pure that can confirm this once and for all- one way or the other.
I'm waiting on the Pure which I ordered online on attwireless. I bought it retail, no commitment and didnt't change my current plan. I will be adding the $15 data on the line I will be using the Pure. I currently have an unbranded phone on that line and can add any feature myself on their website. Something tells me that I'll get by.
loriolus said:
I'm waiting on the Pure which I ordered online on attwireless. I bought it retail, no commitment and didnt't change my current plan. I will be adding the $15 data on the line I will be using the Pure. I currently have an unbranded phone on that line and can add any feature myself on their website. Something tells me that I'll get by.
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Nice. good to see that AT&T has a way to bypass the expensive plan like tmobile. Not many peolp know they can change plan options online.
Well we're all hoping that the "back door" way to use a $15 data plan works. But AT&T has been saying your plan will automatically get a $30 data plan added to it when you put your SIM card into any AT&T branded smartphone.
That's why I started this thread- to find out if they were bluffing or if they are serious.
SaltyDawg said:
Well we're all hoping that the "back door" way to use a $15 data plan works. But AT&T has been saying your plan will automatically get a $30 data plan added to it when you put your SIM card into any AT&T branded smartphone.
That's why I started this thread- to find out if they were bluffing or if they are serious.
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I give you an example. I gave my 3GS to my wife and she had the first generation iphone with the $20 data plus messaging and they're yet to figure out that she's using the 3GS with a cheaper plan.
SaltyDawg said:
Well we're all hoping that the "back door" way to use a $15 data plan works. But AT&T has been saying your plan will automatically get a $30 data plan added to it when you put your SIM card into any AT&T branded smartphone.
That's why I started this thread- to find out if they were bluffing or if they are serious.
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Click to collapse
Intresting. I know T-mobile can see what phone I have (Topaz) and that it's not Branded. But if ATT automatically switches your plan with what phone you have that is total BS. Unlocked or Branded it shouldn't matter. It's non of their buisness.
loriolus said:
I give you an example. I gave my 3GS to my wife and she had the first generation iphone with the $20 data plus messaging and they're yet to figure out that she's using the 3GS with a cheaper plan.
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Click to collapse
That's cool. They only say you need the high data plan to use all the phone features so they can make extra money. They could sell the phone without the data plan if they wanted and leave it as a side option.
AT&T finds out quickly what phone you use. I changed my sim from my unlocked Tilt to a Sony W580i, received 2 calls, made none, loged in to my AT&T account & there it appears my phone as a Sony W580i.
How do they find out& is there a way to get them from finding out?
AT&T finds out quickly what phone you use. I changed my sim from my unlocked Tilt to a Sony W580i, received 2 calls, made none, loged in to my AT&T account & there it appears my phone as a Sony W580i.
How do they find out& is there a way to get them from finding out?
Nope. They find out from the SIM card. It tells them which phone it's inserted in. Whenever I call Customer support for T-mobile they know I have an unlocked phone. They don't care. Not sure if AT&T cares. But on T-mobiles website I have the option of choosing which phone I'm "using" on my account. It doesn't automatically choose it for me unless I put my sim in a T-mo Branded phone.
I have been with AT&T for >7 years now. For the last 4 years or so, I've had a MediaNet plan that's $20 for All-you-can-eat data and 200 text messages. I've had 4 phones since then, 3 of which have been smartphones. I just checked my plan a minute ago, and it's still the same one.
There is an inertia built into the system. Unless someone goes in and specifically changes codes, they stay there forever. I'm still getting a company discount for a company I haven't worked for in over 2 years. Whatever codes you have in place will stay there. They know what phone you have because of the SIM card, but that has no effect on the codes.
The exception is the iPhone.
I have the $25 unlimited data plan that has 200 messages and unlimited "in-network" messaging (SMS and MMS).
AT&T is sending me a Pure as a warranty replacement when their 4 broken Fuzes didn't work. They never said anything about automatically upgrading my account.
We also upgraded my wife's old a$$ samsung Blackjack to the new Samsung Jack because it is supposed to get a WM6.5 upgrade soon. The guy said the upgrade was supposed to require a data plan. I just said she doesn't use data just likes the keyboard for SMSing... he quick to move on. No problem at all.
I think it's stupid that they even had 2 different data plans based off what phone you have. Total crap. They tell me that my phone is "too fast" for the cheaper data package and the internet can't keep up with it. lol.
AT&T is already expensive for their services. We pay like $140 for 2 freakin' phones; 1 with unlimited SMS and mine with Data. Outrageous. We almost pay more for the 2 addons then we do our actual voice plan.
player911 said:
........
AT&T is already expensive for their services. We pay like $140 for 2 freakin' phones; 1 with unlimited SMS and mine with Data. Outrageous. We almost pay more for the 2 addons then we do our actual voice plan.
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Holy wow that's expensive. I pay $56 a month with taxes with unlimited data and 1500 messages. My sis and mom are on a family plan and pay 80 some odd dollars with messages. (No data for them).
Crazy how 3 phones is nearly the same as 2.
I just bought a Pure for 49.99 as an upgrade and one condition was to add the 30 dlls Data Plan. Att they don't sell you the phone if you don't add the data plan, thats what I've been told for one of their representatives. I had a Tilt for the past 2 years paying only $15 dlls for unlimited data, on my account appeared the tilt but on their system showed a Nokia 6682 phone. They didn't make the change from Nokia 6682 to the Tilt I don't know why. I bought the Tilt two years ago over the internet on Black Friday. Now it shows the Pure but with the 30 dlls data plan added. One thing is for sure if att finds out that you are using a Smartphone they will add you the 30 dlls data plan automatically and may charge for past months.
How did you get them to sell it for 49.95?
I thought I'm paying a lot for my phones but yours is worst. I have the Tilt with Unlimited data+200 message, my wife has the iPhone 1st Gen and my son has a Samsung phone with unlimited msg (no data). My monthly bill is about $140.
Since I'm already on the $30 unlimited data plan on my Tilt, is there a way to switch back to the cheaper plan?
player911 said:
I have the $25 unlimited data plan that has 200 messages and unlimited "in-network" messaging (SMS and MMS).
AT&T is sending me a Pure as a warranty replacement when their 4 broken Fuzes didn't work. They never said anything about automatically upgrading my account.
We also upgraded my wife's old a$$ samsung Blackjack to the new Samsung Jack because it is supposed to get a WM6.5 upgrade soon. The guy said the upgrade was supposed to require a data plan. I just said she doesn't use data just likes the keyboard for SMSing... he quick to move on. No problem at all.
I think it's stupid that they even had 2 different data plans based off what phone you have. Total crap. They tell me that my phone is "too fast" for the cheaper data package and the internet can't keep up with it. lol.
AT&T is already expensive for their services. We pay like $140 for 2 freakin' phones; 1 with unlimited SMS and mine with Data. Outrageous. We almost pay more for the 2 addons then we do our actual voice plan.
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Click to collapse
badersk said:
How did you get them to sell it for 49.95?
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Click to collapse
On tigerdirect.com they have it as an upgrade for 49.99 and the Tilt 2 for 199.99 free activation also.
This is just an FYI to everyone who swtched from an android device to the HD2. YOU CAN KEEP YOUR CHEAPER DATA PLAN! they will try to tell you that the smartphone data plan and the android data plan are specific to the device and that one will not work on the other, but that is just not true. My android plan is $24.99 unlimited data and 400 texts a month the smartphone data plan is $30 with no texts. so after getting text messaging it's $10 more expensive. I swtch from my G1 to my HD2 all the time and the data works on both. Call up the customer loyalty group people and demand your android data plan back! they will give it to you if you keep at it. they switched me to the more expensive data plan after specificly telling them not to, i think its just an automatic system adjustment when you buy an HD2. but it can be switched back and it DOES WORK! dont be fooled by the CSR's they dont know what they are talking about. Spread the word!
This applys to anyone like me who has an old and cheap family plan and obviously not people with the unlimited everything plans
I'm set up the same way. Only issue is you will get some funky text messages for the vm notifications. Notifications on the wm phones still work, though.
mr-green said:
This is just an FYI to everyone who swtched from an android device to the HD2. YOU CAN KEEP YOUR CHEAPER DATA PLAN! they will try to tell you that the smartphone data plan and the android data plan are specific to the device and that one will not work on the other, but that is just not true. My android plan is $24.99 unlimited data and 400 texts a month the smartphone data plan is $30 with no texts. so after getting text messaging it's $10 more expensive. I swtch from my G1 to my HD2 all the time and the data works on both. Call up the customer loyalty group people and demand your android data plan back! they will give it to you if you keep at it. they switched me to the more expensive data plan after specificly telling them not to, i think its just an automatic system adjustment when you buy an HD2. but it can be switched back and it DOES WORK! dont be fooled by the CSR's they dont know what they are talking about. Spread the word!
This applys to anyone like me who has an old and cheap family plan and obviously not people with the unlimited everything plans
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Click to collapse
I thought the same way, so I kept my Blackberry data plan for 25 dollars.
It didn't work properly. Internet was ok, but kept getting weird mms or email issues. changed to the 'proper' 30 dollar plan after 4 days, and I don't have that issue anymore.
As for how or why that happens, I don't know.
mwelch16 said:
I'm set up the same way. Only issue is you will get some funky text messages for the vm notifications. Notifications on the wm phones still work, though.
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Click to collapse
I haven't noticed any text messages for the vm notifications. I do have visual vm working on the HD2.
I wasn't actually aware of the price difference between the 2 data plans.
I actually switched back to Android data plan so I could try something on my HTC Dream and since the HD2 works as well... no reason to switch back.
I thought tmo us only offers 2 kinds of data plan. first one is for blackberry users and it's called blackberry network. the second one is for any other smart phone users. it's called the android network. even hd2 is a wm phone, it uses the android network.
its not that bad of a deal considering you pay 30$ for data and 5$ extra for unlimited text
yeah it's not that bad its only $10 more, but everytime they have a new phone or OS they add a new data service that is a little more expensive. first it was the BB data which i believe started at $20 then the android $25 that includes texts, now they have the smartphone data plan $30 w/ no texts. To me it seems that if you can keep whatever grandfathered in data plan and phone plan for that matter it will always save you money. If you dont keep the charges where they are at they will nickel and dime you to death! the funny thing is that i doubt there is much of a change in the actual service it just has a new name and a new price tag to with it. once HSPDA is available in Kansas City where Im at I would gladly pay more, but i dont see a reason for charging more for the same service.
oh and also, I have had zero issues with the android data plan on my HD2. it works exactly the same as it did before when I had the new smartphone data plan and didnt know it. once I fiqured out they switched my data plan I immidiately switched back to the android plan. I have had no weird VM notification issues or anything.
good point
Heh I rem making a post about this too.
http://forum.xda-developers.com/showthread.php?t=652990
Data plan costs the same. but if they give me the smartphone one, G1 internet dies.. However.. otherway around.. works fine.
t-mobile getting pretty close to at&t now with their data plans.i pay extra $5 now for unlimited web and text before i had the $35 unlimited data and text.i always thought data plans prices would go down day by day but i was defenetly WRONG.wondering how much carriers gonna charge for 4G datas?
I am looking at the HD2, presently have the iPhone. I am with T-Mobile and have the non-contract family plan (4 phones.) I have 750 shared minutes, unlimited Text, Unlimited Internet (my phone only) and pay $100.92/month.
I talked to T-Mobile at 2 different locations and they tell me something different.
If I buy a 2 Year contract I can get the HD2 for $199.00, but must pay $24.95 or $30.00/month for the data plan. They say that I can keep my other 3 phones without a contract. That equates to $240 more a year. However, I cannot just keep my unlimited Internet @ $10/month. I must get a data plan.
They tell me that I will be changed from the Unlimited Internet $10 to the Data Plan automatically when I use my phone.The 2 year contract does not bother me as I have used T-Mobile for years and will continue to do so unless I find a better plan.
My questions are:
1. What is the advantage of buying the HD2 at $500 vs $200 as you still have to buy the Data Plan? Apparently the 2 year contract.
2. Why can't I just buy the HD2 and use my old SIM card and continue under the plan I have? Will they really worry about my current Internet plan and get me for the Data Plan?
3. Is the HD2 better than the iPhone overall? I am very impressed with the HD2 and from what I have seen via YouTube, it is very slick.
I know I will receive different opinions, however, that is what I am looking for. Have had the MDA, Wing, Omnia and iPhone.
I value your opinions as I have been on XDA for years and have received very valuable information and Help! Thanks in advance.
asctony said:
I am looking at the HD2, presently have the iPhone. I am with T-Mobile and have the non-contract family plan (4 phones.) I have 750 shared minutes, unlimited Text, Unlimited Internet (my phone only) and pay $100.92/month.
I talked to T-Mobile at 2 different locations and they tell me something different.
If I buy a 2 Year contract I can get the HD2 for $199.00, but must pay $24.95 or $30.00/month for the data plan. They say that I can keep my other 3 phones without a contract. That equates to $240 more a year. However, I cannot just keep my unlimited Internet @ $10/month. I must get a data plan.
They tell me that I will be changed from the Unlimited Internet $10 to the Data Plan automatically when I use my phone.The 2 year contract does not bother me as I have used T-Mobile for years and will continue to do so unless I find a better plan.
My questions are:
1. What is the advantage of buying the HD2 at $500 vs $200 as you still have to buy the Data Plan? Apparently the 2 year contract.
2. Why can't I just buy the HD2 and use my old SIM card and continue under the plan I have? Will they really worry about my current Internet plan and get me for the Data Plan?
3. Is the HD2 better than the iPhone overall? I am very impressed with the HD2 and from what I have seen via YouTube, it is very slick.
I know I will receive different opinions, however, that is what I am looking for. Have had the MDA, Wing, Omnia and iPhone.
I value your opinions as I have been on XDA for years and have received very valuable information and Help! Thanks in advance.
Click to expand...
Click to collapse
dont know the difference between the $10 data plan and the $30 data plan but all i know i've been using the iPHONE 3g since it came out on t-mobile offcourse jailbroken,never thought i would go back to windows mobile till the HD2 arrived and i gave my iPHONE to my sister for good and never looked back cuz im shocked by the experience on the HD2 since i became a member on the XDA.thanx to XDA i've tweaked the HD2 and loving it and looking forward to the end of this year for XDA to flash WM to ANDROID 2.1 on the HD2.as far on buying the HD2,i've already have a contract with t-mobile and i was do for an upgrade but instead of upgrade i bought the phone with 4 months installment plan which is about $112.50 a month on the bill(which is not bad) and i made sure that they didnt upgrade my contract.also added $5.99 for full insurance.so.......... so far loving the HD2 and its a keeper for me.hope it helps u a little.
@asctony if I were you I would try tobuy an unlocked hd2 and try to keep the $10 internet.but I would make sure it works first somehow, anyone here know? the csr will say it wont but I bet it will.if it works the price difference would pay for your phone in a relatively short amount of time.
Thank you both for taking the time to answer my query. Yes, I will try to use my $10 Internet Unlimited. When I signed up for the $10 Internet Unlimited CSR told me that I could not and it would not work. However, little do they know other than $$$$$$$$. Been using it for almost a year. I am really excited about the HD2 and will let you know what my opinion is. Thanks again.
Actually, you don't need to call customer care. Log into your mytmobile, change the phone in your profile to an Android phone and then add your data plan.
@asctony: if you buy it from the TMo retail store or a 3rd party that does not have rebates and does not require a data plan, then no, you don't have to change your data plan. Use your existing data plan by changing your APN (search my post about Nexus One and HD2).
HotShotAzn said:
Actually, you don't need to call customer care. Log into your mytmobile, change the phone in your profile to an Android phone and then add your data plan.
@asctony: if you buy it from the TMo retail store or a 3rd party that does not have rebates and does not require a data plan, then no, you don't have to change your data plan. Use your existing data plan by changing your APN (search my post about Nexus One and HD2).
Click to expand...
Click to collapse
it is not like a switch that you toggle right? because i am looking at it in my profile but since i have a grandfathered plan it says it conflicts with the current smartphone plan. maybe i am not looking in the right spot.
that's weird.... I switched my plan from android internet to the total internet for the HD2. both were the same price of $24.95. I'm here in NJ if that makes a difference
Yeah I had the $34.99 unlimited internet and texts for android. When I called customer service they switched me over to the smartphone plan and I'm still paying $34.99, don't know how that happened exactly but I'm happy!
No MMS
I've been with T-Mobile forever. I had a Blackberry before my Touch Pro 2. My Blackberry BIS add-on charge is $19.99/month. Internet is good and fast, phone and SMS work great. Cannot send or receive MMS and was told by customer support that, "your HTC sends MMS via the data plan and your current Blackberry data plan is not compatible with your phone."
My kids have cheap camera phones that send/receive MMS on our same family plan, but my more sophisticated WinMo device cannot? Sounds fishy, but I have searched every thread and tried every setting and finally have given up. I can live without MMS if it's going to cost me an extra $180/year.
mr-green said:
yeah it's not that bad its only $10 more, but everytime they have a new phone or OS they add a new data service that is a little more expensive. first it was the BB data which i believe started at $20 then the android $25 that includes texts, now they have the smartphone data plan $30 w/ no texts. To me it seems that if you can keep whatever
Click to expand...
Click to collapse
You are aware that they had the data plan for Smartphones long before Android came out, right?
Long story short, I changed my cellphone to N1 last month from my old Nokia 5800 XM with the unlimited $15 data plan. Not surprisingly, they forced the $25 dollars smartphone data plan on me soon after I swapped the sim card.
But considering I use wifi mainly on my phone, I called today to downgrade my data plan to the $15 200mb tier as the option doesn't show up in my online account feature section. And apparently, the lady on the phone doesn't know her business too much. She asked me what phone model I was using several times and asked me if it's a smart phone. I had to articulate word by word "google. nexus. one." to her so she could put it down. Before that, she just assumed I was using an iPhone, lol. And also she sounded quite confused about the data plans AT&T has. After some long wait on hold, she cheerfully told me she successfully changed my data plan to $15. So I logged into my account and surprisingly found out the feature of my data plan is:
Data Unlimited: Quick Messaging/Basic Phones
AT&T Recommends $15.00 N/A Unlimited Current
Didn't the honest me just tell her that I was using a nexus one and it's a smart phone? I guess she really doesn't know too much about phone tech even though she works as a customer service rep for AT&T. But I don't blame her for that. Well, even though if somehow in the future they find out there's some mistake and revoke the change, I wouldn't mind because I don't use that much 3g data anyway.
I wouldn't go out of my way, but if that force you to upgrade or realize the error just know it's the correct charge.
Wow you got an awesome plan that is hard to get anymore. Nice
Not a bad plan! Hopefully it will last...
yea i hope it lasts for you too. hey guys on a side note. is that whole "Google charing you on your phone bill" option in place already? because im buying apps and oddly enough, my AT&T bill is coming up $10-$40 dollars extra for the past 3 months
also....since we both got AT&T.....you happen to have her rep number? i wanna call and try to get her so i can try my luck with her
Oh everyone, I guess I spoke too soon. This morning I found out they changed my plan to $25 again. I guess it's the system automation.
I called them again and this time the Guy there apparently know I'm using a HTC phone. But still he couldn't change my plan as he needed me to call from another phone to get the IMEI number. I guess I'll try to call again then.
Sent from my Nexus One using XDA App
Yeah that's what has been happening to everyone else. The system automatically sweeps accounts and puts the correct data plan. Oh well.
RogerPodacter said:
Yeah that's what has been happening to everyone else. The system automatically sweeps accounts and puts the correct data plan. Oh well.
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Not if you're on an old att "blue" plan
* Orig att wireless, pre cingular
best of luck in getting it changed, I was tempted to jump to iphone 4 but would like to have the unlimited data. On local carrier I have the nexus one with a $14.99 unlimited data & unlimited text, tough to find another carrier that can do that.
Right now I really want the vibrant, but i'm not eligible for full upgrade from tmobile so i can't get the phone for 100 from costco where its on sale. Since my brother whose in a family plan with my parents is eligible, he could get me the phone since he says he's fine with his old sidekick.
So would it be as simple as him ordering the phone, giving it to me, and myself putting the sim card in, and using it right away? Also, I understand he has to get the data plan since it's required, but could he technically call tomobile to take it off and say he lost it? Because he's fine with his old sidekick and not wanting a data plan added on his bill. I would appreciate any responses thankyou.
Yes that should work fine. They may require you to add a data plan to your line though.
as for using a different line for upgrading the phone on another line, that is fine - I do this all the time (my company has over 30 lines, and most employees are still on the same phone they got in 2002)
the data plan will be an issue - technically, the price of the phone is subsidized by the data plan, so he would not be able to just cancel the data plan. if that were possible, tmobile would lose money, and that is a big NO-NO
But, I've heard from different people, that if you did report the phone lost, they would take the data plan off. Or that could go to your online t-mobile account and change what phone you have, like if you change that you have a "dumbphone". Can anyone else confirm this?
I was able to cancel the data plan here is how: Once you buy the phone and the data plan is active login at the t-mobile website and change the phone to another phone. On the left click on the line you just bought the phone on, then under the picture of the phone you just bought click on "not your phone/device" then choose a cheapo phone from the list (one that does not require an internet plan). Now you should be able to go under that accounts plan and cancel the internet. If this does not work then you would have to start begging tmobile to remove it (just explain to them the real situation and that you will add the plan to your line) usually if you have been a long time well paying customer they will help you.
Just have your brother, or whomever's name under the account, call in and ask to remove the Android data plan and put back the Sidekick plan. Of course, your brother's sim card needs to be in the sidekick at the time you request the change. If they ask for a reason, just say "I didn't like it, so I gave it to my brother." That's it. Keep it simple.
Cool, appreciate all the responses guys. I don't think my brother has the Sidekick plan, he just has the regular family plan line with no data or anything.
Okay, it's been about 2 weeks, and so I decided to call about the phone and switching the data plan. However, T-mobile would not allow my brother to switch his data plan over to my account. They won't allow him to get rid of the data charge on his account period. The only option the rep gave me was to downgrade to a sidekick plan for his account which basically cost the samee anyways. Anyone know what I should do now?
That will work, but like others said they will require you to have that data plan. So your brother will be stuck with his sidekick data plan and the data plan for the Vibrant. Unlike other phones I do not think he can use the Android data plan with his Sidekick. I have used my G1 plan with the Mytouch 3g, Cliq, HD2, and now my Vibrant. As you can see I used it with a non-adroid device (HD2) and it worked fine, but I think sidekicks are in a whole different league.
Just wait it out. How much longer is your contract. Also go to walmart instead of costco. If you go anywhere else you will get taxed on the full price of the phone when walmart only tax the cost shown. For example walmart taxes on 98.99. Whereas everyone else will tax 500.00.
Sent from my SGH-T959 using XDA App
Talk to a T-mo representative in store and ask them if you have a equipment credit line. I'm not eligible for upgrade until Nov but I have like $300 ECL. So I still got the phone at the same price of an upgrade.
Appreciate the responses guys, but right now I have the phone and it's great and everything. I even got the data plan myself. But what im trying to figure out is how to take the data plan completely off my brothers account since he technically doesnt own the phone anymore and having the plan would be useless.
I've talked to 3 different reps and each refused to take his plan off. One rep recommended to go to the store and buy a cheap "dumbphone" for like 50 bucks which takes his data plan off. It seems like my only option now and would you guys recommend that?
Well the terms are that you signed into a 2yr contract knowing there is a data plan requirement for 2 years. And now you want help getting it off? I don't think it would be appropriate to ask that here.
Sent from my SGH-T959 using XDA App
Hi, I just upgraded my N97 to the G2 and got the HD7 free on black Friday.
I didn't have a data plan before, but when I look up my service it says I have 4g unlimited? I can't seem to find the service fee for it either.
I don't want to get a surprise at the end of the month and be hit with a $30 data plan.
Should I be worried?
The Rep told me the upgrade is only for the phone and does not affect the plan.
If I did get free 4G service then WOOT!
highly doubt it. when you upgrade, they change your data rate plan to the required one for your device. you're most likely going to get charged for it
thanks,
My brother got the HD7 and he had the 5.99 tmobile web plan, does this mean he lost his tmobile web plan forever? We he don't plan on keeping the phone and plans to go back to his Milestone.
For tmobile I know that if you upgrade a phone to a "data service required" model, YOU WILL NOT NEED A DATA SERVICE TO USE IT. They pull that bs to get more money out of you on the upgrade offer. All you need is a sim card for the phones designated provider. I know this because I handle the phones in the family plan for my family and have seen nearly every situation and outcome. Every 2 years each of us has a phone we get an upgrade for that individual line. We do not take upgrades always in turn and in the past have bought these "data plan required" phones off craigslist or ebay. They still work. If you use the data without a plan you will get charged out the ass. Luckily you can restrict yourself from doing that just incase you can't remember not to. You will also not lose the web features that are registered to your sim card. If you have the edge package (the cheaper one) and stick your sim in another phone, that phone now becomes "edge" enabled. Same goes for 3G package unless you put it in a HSPA compatible phone, then you will have the HSPA capabilities. Kinda nice that they aren't charging a jacked up fee for their new data service, but my connection locally sucks for it anyways so go figure.
One other rule about tmobile that I like is that they grandfather you on certain things. For example, I pay a flat $55 monthly for unlimited minutes/texts/data and they no longer have this plan available but since I've had it for the last few years, I am an exception to any plans they have now and that makes me a happier camper.
Thanks
so should I call the rep at the store back and tell him to remove the 4g unlimited?
I never had a data plan before the update, but my bro had the 5.99 plan.
or should i switch to a dumb phone and remove it myself?
thanks
You will NOT be able to keep the phone if you want to cancel the data plan. Tmobile requires the data plan as a part of the deal on the upgrade. I have a hard time believing this wasn't made abundantly clear to you before you upgraded.
Sent from my HTC Vision
That's what I heard, but I kept asking the Rep, Will the upgrade add or change anything to my current, plan and he kept saying no. And he assured me that the upgrade is only for the phone. He told me the Data plan is only for new subscribers.
Ray_jai said:
That's what I heard, but I kept asking the Rep, Will the upgrade add or change anything to my current, plan and he kept saying no. And he assured me that the upgrade is only for the phone. He told me the Data plan is only for new subscribers.
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Ray as much as I would like to say woohooo for you, it is a well know problem with T-Mo Reps...They hay no clue what they are talking about! I would check your online account in the next few days, but you may not see it until your new billing cycle. These folks really suck at getting their fact straight!
Anyway, i hope that ou do get what you wanted, and keep us posted on the long term outcome.!
I find that no one ever knows what they are doing. I upgraded to the G2 and was very happy until the website said that another data plan was added to our contract for 30 a month. I've had a data plan for quite a while and it was 25 a month. When we called Tmo, they said I had to have that data plan on top of my old one to keep the phone. They were obviously mistaken but refused to do any of the leg work to get it fixed. I had to make calls to Best Buy and Tmo many times to make sure that it was fixed. Sorry for the rant, I just find it hard to believe that anyone has gone through this process smoothly when it has been a huge pain in the ass every time I have upgraded a phone.
I checked online and i saw the $30 data plan. I knew it wasn't going to be free, but oh well.
Do you guys know if i could change it to the $15 data plan?
thanks
I would recomend to anyone getting phones on contract.... buy the phone outright and all the plans become cheaper. Once gou have a contract you loose all your bargining chips. If i have a problem with my service i can call them up and say fix this or i cancel. They will quickly transfer me to a level whatever rep that has the power to change anything oon my plan to keep me happy. Just an fyi if you dont have the cash to buy the phone tmo has a plan that you pay them 20 a month till it paid off no interest. Even going that route monthly rate is still less then being on contract.
Sent from my HTC Vision using XDA App
Reps will generally tell you whatever they can to make a sale. The rep outright lied to you when he said it wouldn't require a data plan.you should've asked for it in writing.
All subsidized smartphones require a compatible data plan (except the Nokia Nuron) for the life of the contract.
He didn't say I didn't need data, he just said he wouldn't add or change anything. He just never mentioned I will need a data plan.
looks like my bro won't be getting his 5.99 tzone plan back.
Does forcing us to get a data plan go under that net neutrality thing?
Ray_jai said:
He didn't say I didn't need data, he just said he wouldn't add or change anything.
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Well, I guess he didn't really lie then... the computer did it automatically.
Seriously though, he probably assumed you already had a data plan due to having an N97 smartphone.
Does forcing us to get a data plan go under that net neutrality thing?
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Not a chance. It's a term stipulated by the contract in order for you to get the discounted price. All spelled out in the terms and conditions paper you sign.
On the G2, you can just use the "My Account" app, "Plan and Services" tab - it will show you up to the minute info regarding your plan, details, and monthly costs. Nothing is free, but TMo is as close as you can get in the US.
What happen is for some reason when upgrading 2 lines only the first one gets the "unlimited 4g" I ran into this problem a few days ago. The system doesn't automatically add the web on the second device(the "free" one) So the customer leaves the store with out the internet of the second device. Now unless he went into your account and changed the tzone package then you should be fine. But in the case that he did just call customer care and have them put the old feature on. They will be reluctant to do so and say that it doesnt exist anymore but they keep all of the plans in the system. Reps just dont like to go into the system and find the package. Hope this helps.