HSDPA/WCDMA Not working! HELP! - Touch 3G General

I have recently bought the HTC Touch 3g (codename Jade) as I used to have the HTC touch and I wanted inbuilt GPS and the 3G speed internet. I bought a second hand phone off ebay and while all the features work fine, I have noticed that it doesnt pick up a 3g connection! It connects to the net but only using GPRS and/or EDGE which is the same as my old phone, the same old slow speed!! I took it to my local ORANGE UK shop where some dumb blonde pressed a few buttons on it and told me it was the phones fault.
Please help! I don't really want to take her word for it.
Any help would be really really appreciated!!
Steveo

It is possible that you bought a clone, see here for details:
http://forum.xda-developers.com/showthread.php?t=525336

Yeah I have checked but I dont think it is. I have already flashed it with WM6.5. I checked the CPU and it is all correct.
Is it possible that if this is a hardware error then JUST THE 3G part doesnt work?

steveouk said:
Yeah I have checked but I dont think it is. I have already flashed it with WM6.5. I checked the CPU and it is all correct.
Is it possible that if this is a hardware error then JUST THE 3G part doesnt work?
Click to expand...
Click to collapse
In WM 6.1 there are options to deactivate 3G (Settings/Phone/Band and Settings/Advanced Settings/HSDPA - all translated from German). Probably in WM 6.5 there is something similar and perhaps not activated.
I do not think that only 3G-hardware does not work without any other problems.

Do you think if I took it to a hardware shop they would be able to confirm? I flashed it back to original rom last night and its still no use. Checked the registry settings too. I saw the H logo for about 2 seconds last night. I am in a 3g area. Its super annoying! I spent £160 on this phone on ebay and the bloody woman refuses to return the item!!!!

steveouk said:
Do you think if I took it to a hardware shop they would be able to confirm? (...)
Click to expand...
Click to collapse
I think this is an option, I have no other idea.

Related

got my 8525 today

well i got it today and its a very very nice phone.. looks great.. however i have noticed some quirks that makes me wish i didnt sell my 8125/wizard..
First thing that i can not stand.. is i am in the St. Louis area.. i get a U and data works, but its slow.. it seriously took me 7 minutes to get to the dslreports speed test page (and used both My Isp and MEdia Net connections). The other thing i have noticed is that i put on a screen protector... well it caused my screen to flip out and started doing all kinds of weird things, would open the start menu at random, etc. It also wouldnt allow me to touch/tick on the screen.. They keyboard layout is nice.. but if you are coming from a wizard the keyboard will screw you up, the layout is completely different...
Did you upgrade your previous sim card with 3G one?
Hi, I was just wondering if you did in fact get an upgraded sim card. 3G version. I read somewhere on one of the posts that this makes a heck of a lot of difference in speeds. I requested one when I purchased my 8525 last week, and while I don't live in a UMTS/HSDPA area(at least not yet) I went ahead and updated anyway since I sometimes do travel to 3G areas. BTW, it was totally free? Anyway, as a WinMob 5 newbie, I was just wondering.
Also, as a side note: I have yet to purchase a screen protector, but I did purchase a monaco hard aluminum case. This thing rocks! Good luck with your issues.
shogunmark said:
well i got it today and its a very very nice phone.. looks great.. however i have noticed some quirks that makes me wish i didnt sell my 8125/wizard..
First thing that i can not stand.. is i am in the St. Louis area.. i get a U and data works, but its slow.. it seriously took me 7 minutes to get to the dslreports speed test page (and used both My Isp and MEdia Net connections). The other thing i have noticed is that i put on a screen protector... well it caused my screen to flip out and started doing all kinds of weird things, would open the start menu at random, etc. It also wouldnt allow me to touch/tick on the screen.. They keyboard layout is nice.. but if you are coming from a wizard the keyboard will screw you up, the layout is completely different...
Click to expand...
Click to collapse
Not sure what the problem is with your data connection there. Where I am at present I only have regular GPRS (old old Sim) and page loads within around a second and test takes maybe 5 to 10 seconds with 50kb/s which without UMTS is fine.
Mike
the sim card thing is one thing i was wondering.. i got 2 phones today, my 8525 and a dumb sony ericsson for my wife.. mine came with a blue 3g card, same kind of card they have been giving out all year.. however her non 3G SE came with a white 3G card, its apparently new.. i wonder if i need one of these cards..
shogunmark said:
the sim card thing is one thing i was wondering.. i got 2 phones today, my 8525 and a dumb sony ericsson for my wife.. mine came with a blue 3g card, same kind of card they have been giving out all year.. however her non 3G SE came with a white 3G card, its apparently new.. i wonder if i need one of these cards..
Click to expand...
Click to collapse
Well, my 3g card is primarily white(approx. 75%)with a blue top. Also has a flaming 3g icon on it. Hope that helps. I totally agree with the previous post, I only have GPRS here at home, and my pages load up very quickly. I'm quite impressed actually. Perhaps one of the senior members might have some input for you?
your sim sounds like the one my wife got, mine is still the old school blue one... sounds like i need to get a new sim then..
What AKU version is shipping on the 8525? I have been looking at upgrading my 8125 in for the 8525. Also did they offer any upgrade specials? (ie. what did it cost you to walk out of the store, $$$, contract extension, etc.)
Thanks,
J-Man5
go get a new sim card. my pages come up pretty fast and my speed test show an avgerage of 700k
cjmedina said:
go get a new sim card. my pages come up pretty fast and my speed test show an avgerage of 700k
Click to expand...
Click to collapse
i just went on my lunch/dinner break and got a new sim card.. my pages load faster than with my old sim.. however its still slower than my edge on my 8125.. i was just finally able to run a speedtest.. i got 10k
J-Man5 said:
What AKU version is shipping on the 8525? I have been looking at upgrading my 8125 in for the 8525. Also did they offer any upgrade specials? (ie. what did it cost you to walk out of the store, $$$, contract extension, etc.)
Thanks,
J-Man5
Click to expand...
Click to collapse
it cost me 431.41, i ordered mine through the business number since i am an AT&T employee... also since i am an employee i got free overnight shipping, ordered mine friday around 7pm, got it today before 3pm... and i will give you the aku after i hard reset.. now my phone is locking up, wont even open the start menu.. something funky is going on.. however i tried the softkey combo's to hard reset and they will only bring up the bootloader
*edit* im an idiot.. i was reading L/R softkeys, but wasnt comprehending it.. i was hitting the buttons on the side.. im a freaking moron this evening
and FYI its AKU2.3... i have done a hard reset and still getting crap speeds.. this test was 45k
I'm getting much better speeds even on just GPRS (when the connection works, which is highly variable). Got over 200k on DSL reports in the (northern) Los Angeles area over the weekend. Have the shiny new 'flaming' white SIM.
So I'm not the only one surprised by how old the version of WM5 on the 8525 is? I thought it was supposed to be one of the first devices with AKU3+--with BT PAN instead of DUN and all that...?
so after my hard reset, i tried to get on the net.. wouldnt connect.. so i installed all my software that i normall install, rebooted the phone again (about the 20th time today) then noticed i connected pretty fast.. so i jumped on the net and ran a dslreports speed test and got 949k, i am finally impressed... i guess i will see what happens.. technically they never announced that 3g has been turned up yet... so maybe it was a network thing earlier.. but i will say the sim played a huge part of it cause it was more responsive after the sim
shogunmark said:
so after my hard reset, i tried to get on the net.. wouldnt connect.. so i installed all my software that i normall install, rebooted the phone again (about the 20th time today) then noticed i connected pretty fast.. so i jumped on the net and ran a dslreports speed test and got 949k, i am finally impressed... i guess i will see what happens.. technically they never announced that 3g has been turned up yet... so maybe it was a network thing earlier.. but i will say the sim played a huge part of it cause it was more responsive after the sim
Click to expand...
Click to collapse
Well, I'm glad everything worked out for you. Now if you could just make a donation to my paypal account, all will be well! J/K
Seriously though, I was kind of surprised by your low/slow speeds prior to your resetting your device/software. So much so, that I decided to run my own tests. And what I found out was interesting to say the least. It appears that with the larger files that I download/test, my speed seems to increase. Is anyone else experiencing this with GPRS. While I ran out of time, my (I think it's the 1M) last test clocked in at 214K. So I am very happy for now, and look forward to visiting my parents in Texas where alot of the major metropolitan areas have UMTS. ie Dallas, Austin, Houston.
Speed on 8525
I am in the DC area and was having major issues with the speed. I called customer support and they told me to change the settings to use the MediaNet connections and reboot. After that the thing flys---
i found a registry setting last night that will add the band's tab in the phone settings.. in the bands tab you can choose between UMTS and Edge... im glad i found this cause when my speeds are crap on UMTS i can fix it to edge and still use the net reliably... i will just have to deal with the ups and downs till the network here in st. louis is "officially" turned up.. if anyone is interested in this file i made a cab for it so you can just install it on your phone, here is a link to the thread:
http://forum.xda-developers.com/showthread.php?t=283797
pugnut said:
I am in the DC area and was having major issues with the speed. I called customer support and they told me to change the settings to use the MediaNet connections and reboot. After that the thing flys---
Click to expand...
Click to collapse
What were you using earlier?
i have tried both media net and my isp.. sometimes my connection works, sometimes it dont.. but i think its just my market area
Can anyone post the complete settings for using isp.cingular instead of wap.cingular?
I have the unlimited PDA Connect Plan, but I am using wap.cingular right now. I tried to switch to isp.cingular but then the 8525 will not connect.
My thought the settings are (CASE SENSITIVE):
Username: [email protected]
Password: CINGULAR1
APN: isp.cingular

wifi & Touch Dual? Microsoft says "ja"

http://www.microsoft.com/germany/wi...e/smartphone/default.mspx?f_brand=HTC&curPg=2
Strange, huh? It's a german site, and it claims wifi "ja" or "yes" for the all of you....
weird...
we
PS: In fact, they only got the first box correct, the second box only touchscreen and camera correct, the last box is no good either... Well done, microsoft
they also say NEIN to bluetooth or qwerty keyboard so i assume that ja as a error...
HTC Touch Dual
Actually the description is correct, a qwertz keyboard means that every letter has its own key. there is no key for every single letter!
but more important is definetly the wi-fi or wlan "Ja", imo the touch dual has a wlan chip onboard, i think its only a reg thing to activate the option in the connection manager! but don't take me too serious, cause i don't have one.
even though i'd buy one if it had wlan for sure!
if anybody could check it and posted a reply, many thanks would be for sure!
and a little money spent on ebay!
greets blue
Orange UK (the network) has the handset listed as 'non-Wi-Fi enabled' on our internal system. There are also no support pages for Wi-Fi listed from Microsoft/HTC
Well,
some guy named chainfire worked on this, but didn't have any luck, unfortunately. I would like to have wifi; it is just the ONE feature, which would make the device perfect for me... GPS is nice, but i got some in-car-navigation; i don't need it on my ppc as well...
<sigh>
I would even pay for the upgrade, if HTC would offer one....
we
who_else said:
Well,
some guy named chainfire worked on this, but didn't have any luck, unfortunately. I would like to have wifi; it is just the ONE feature, which would make the device perfect for me... GPS is nice, but i got some in-car-navigation; i don't need it on my ppc as well...
<sigh>
I would even pay for the upgrade, if HTC would offer one....
we
Click to expand...
Click to collapse
Sure Hopes chainfire can figure it out..
I'm pretty positive it should be possible since the first models had Wifi, but the providers rather didn't have wifi since they want their 3G networks to be used..
So Technically I think it should be possible.. but will someone be able to figure out how to..
To be honest I'd rather have the GPS to function since I use GPRS with unlimited download to sync and surf
What do you pay for this?
Thanks
we

Which Radio ROM for UK T-Mobile MDA Vario II?

Hi all, apologies for posting this, as there I know there's tons of other threads relating to this matter - I've spent quite some time reading (and being confused!) by them, but I can't seem to find a thread which a) has someone describing the exact problem I have, or b) giving a definitive solution. So here it is:
I have a UK MDA Vario II. It's my second one (replaced under warranty), this, and my first one both had a problem where I would seemingly randomly not receive calls or texts. The phone shows it has a signal, and the green light would be flashing to indicate service. However, on occasions, if you try to ring the phone, it diverts straight to voicemail. Sometimes service resumes normally (about an hour later) and I get a message informing me of my missed calls, and sometimes I have to do a soft reset to get it working again.
What I have gathered from reading on these forums is that I may need to upgrade my radio - it had version 1.05.02.00 on it (which it must have been shipped with).
So - following instructions, I put HardSPL 2.10 on to the device, then flashed the Radio ROM to version 1.47.30.10, deciding that this looked the safest bet based on the feedback of other people on the Forum. Having done this (last night) I decided to test the phone once per hour today by just calling it, and I only got to the second test before it failed again - showing signal and green light flashing - but calls going straight to voicemail.
So - I don't want to do any damage to the phone - but I need to know that when someone's calling me, it's going to ring (we're moving house soon, so I'm relying on certain calls from solicitors, bank etc etc). Can anyone tell me of a reliable Radio ROM version for an MDA Vario II on T-Mobile UK? (which won't introduce further problems!)
THANKS!!
broudie said:
Hi all, apologies for posting this, as there I know there's tons of other threads relating to this matter - I've spent quite some time reading (and being confused!) by them, but I can't seem to find a thread which a) has someone describing the exact problem I have, or b) giving a definitive solution. So here it is:
I have a UK MDA Vario II. It's my second one (replaced under warranty), this, and my first one both had a problem where I would seemingly randomly not receive calls or texts. The phone shows it has a signal, and the green light would be flashing to indicate service. However, on occasions, if you try to ring the phone, it diverts straight to voicemail. Sometimes service resumes normally (about an hour later) and I get a message informing me of my missed calls, and sometimes I have to do a soft reset to get it working again.
What I have gathered from reading on these forums is that I may need to upgrade my radio - it had version 1.05.02.00 on it (which it must have been shipped with).
So - following instructions, I put HardSPL 2.10 on to the device, then flashed the Radio ROM to version 1.47.30.10, deciding that this looked the safest bet based on the feedback of other people on the Forum. Having done this (last night) I decided to test the phone once per hour today by just calling it, and I only got to the second test before it failed again - showing signal and green light flashing - but calls going straight to voicemail.
So - I don't want to do any damage to the phone - but I need to know that when someone's calling me, it's going to ring (we're moving house soon, so I'm relying on certain calls from solicitors, bank etc etc). Can anyone tell me of a reliable Radio ROM version for an MDA Vario II on T-Mobile UK? (which won't introduce further problems!)
THANKS!!
Click to expand...
Click to collapse
Ive never had any problems with calls not connecting, the only times it has failed is due to poor reception and ofcourse network busy errors.
I wouldnt worry about the radio version it sounds like a network issue. Have enabled 3G on it??
mrvanx said:
Ive never had any problems with calls not connecting, the only times it has failed is due to poor reception and ofcourse network busy errors.
I wouldnt worry about the radio version it sounds like a network issue. Have enabled 3G on it??
Click to expand...
Click to collapse
I have (and thanks btw - it was your guides that I followed attempting the flash last night). The thing is, a good friend of mine has the same phone, in the same area - and he doesn't get these issues. My other half is also on T-Mobile, but uses a Sony Ericsson and doesn't have any problems with coverage. I'm in a city centre right now, and my house isn't far out - we both have decent reception there.
In fact - an interesting thing just happened (literally..) - I have my phone on a charging cradle, and it had been dormant for a while, so the screen was off. It woke up, as if about to receive a call or text, but then nothing happened... so I called myself from my office phone - and it connected ok.
About 5 minutes later my girlfriend called me up on the mobile, and I mentioned the issue was still there - and she said 'yeah, i tried to call you about 5 minutes ago'.... so it's like the call was received (i.e. the phone new about it), but it didn't complete the process.
I had thought a new radio version might help (from my very limited understanding of such matters) - are you saying that's not the case?
Does 3G affect this too? What can I do - I use the internet more than anything else on my phone....
Thanks
does anyone have any further advice on this?
Mr Vanx? Anyone??
My phone is still randomly losing signal - generally not accepting incoming calls (though today it was not accepting calls, whilst I was still able to make them...). I think I may go and get it replaced by T-Mobile - but I have upgraded the radio to 1.47.30.10, and have put HardSPL 2.10 onto it.
I guess I need to downgrade to original versions, but I can't seem to find a guide which tells me if what I want to do is OK (and how...).
Please - can anyone assist - I believe my original radio rom was 1.05.05.00, and the SPL version was 1.01.
I'm using 1.54.30.10 and it's fine. I found 1.54.00.10 pretty good as well. Much fewer dropped calls comparing to any 1.4x RadioROMs. Signal strenght is also better. The only thing I cannot comment on is the battery life, as I charge the phone every night whether it's 90% or 10%.
mean-machine said:
I'm using 1.54.30.10 and it's fine. I found 1.54.00.10 pretty good as well. Much fewer dropped calls comparing to any 1.4x RadioROMs. Signal strenght is also better. The only thing I cannot comment on is the battery life, as I charge the phone every night whether it's 90% or 10%.
Click to expand...
Click to collapse
did you have the same problems as me? - phone appearing to have a signal but calls being diverted to voicemail... seemingly randomly...
Use GSM mode as default
I have the exact same problem (I travel between Birmingham and London mainly) on my Vario II. It is really fustrating and my wife seems to think I dont answer her calls/txts on purpose(!)
On mine, the problem is due to the 3G mode - when I turn OFF 3G and use normal GSM the problem goes away. I get all calls/txt and internet connections sucessfully. When I turn on 3G the problem comes back - lost calls and unsucessfull internet connections. When in 3G mode sometimes it works somtimes it doesnt
Someone mentioned it could be that it is not switching between 3G and GSM automatically when no 3G is available. However, it happens even when in a good strong 3G area.
I swear this problem did not happen in the early part of my contract but only recently. One theory is that TMobile has sold so many 3G devices now both monthly and pay-as-you-go (esp 3G Data Modems with users using the network for their laptops) that the TMobile cells are just getting overloaded. Also, it could be that TMobile are also doing an upgrade of the 3G network and it is causing problems for users.
So what I do is run the phone in GSM mode as default (so no missed calls/txt and use Opera Mini for quick web surfing works well in GSM mode) Then switch on 3G mode if I am going to do any web surfing for more then 5 mins.
The added side benefit is also much much better battery life in GSM mode (3G soaks up the juice very quickly). I never use video calls ect so no loss there.
My Comm Manager has a toggle for 3G/GSM mode so I use that to quickly change between the 2 modes.
In Summary I would rather have a reliable phone for recieving/making calls then one which is hit and miss.
btw, Im now due an upgrade - wondering if I should stay with TMobile or not...
We appear to have the same phone 'lives'!
kismat1970 said:
I have the exact same problem (I travel between Birmingham and London mainly) on my Vario II. It is really fustrating and my wife seems to think I dont answer her calls/txts on purpose(!)
Click to expand...
Click to collapse
Same here - we're in the middle of selling 2 properties and buying another one, so I could really do with not having the phone playing up.
kismat1970 said:
On mine, the problem is due to the 3G mode - when I turn OFF 3G and use normal GSM the problem goes away. I get all calls/txt and internet connections sucessfully. When I turn on 3G the problem comes back - lost calls and unsucessfull internet connections. When in 3G mode sometimes it works somtimes it doesnt
Someone mentioned it could be that it is not switching between 3G and GSM automatically when no 3G is available. However, it happens even when in a good strong 3G area.
Click to expand...
Click to collapse
I've tried this today, and have been testing the phone on an hourly basis - so far so good.
kismat1970 said:
I swear this problem did not happen in the early part of my contract but only recently.
Click to expand...
Click to collapse
Spot on - this definitely was not a problem when I signed up (Nov 06).
kismat1970 said:
So what I do is run the phone in GSM mode as default (so no missed calls/txt and use Opera Mini for quick web surfing works well in GSM mode) Then switch on 3G mode if I am going to do any web surfing for more then 5 mins.
Click to expand...
Click to collapse
Do you know where I can get a reliable version of Opera Mini?
kismat1970 said:
My Comm Manager has a toggle for 3G/GSM mode so I use that to quickly change between the 2 modes.
Click to expand...
Click to collapse
I dont have this option in mine? How can I get it??
kismat1970 said:
In Summary I would rather have a reliable phone for recieving/making calls then one which is hit and miss.
btw, Im now due an upgrade - wondering if I should stay with TMobile or not...
Click to expand...
Click to collapse
Ditto - im due for upgrade in March, and had been looking at the Vario iii - but am now wondering if I should be looking at another network? Is this a consistent problem with all 3G devices on T-Mobile - or does it just affect the Vario ii?
broudie said:
Same here - we're in the middle of selling 2 properties and buying another one, so I could really do with not having the phone playing up.
I've tried this today, and have been testing the phone on an hourly basis - so far so good.
Spot on - this definitely was not a problem when I signed up (Nov 06).
Do you know where I can get a reliable version of Opera Mini?
I dont have this option in mine? How can I get it??
Ditto - im due for upgrade in March, and had been looking at the Vario iii - but am now wondering if I should be looking at another network? Is this a consistent problem with all 3G devices on T-Mobile - or does it just affect the Vario ii?
Click to expand...
Click to collapse
I signed up in Sep 06 and there was no problem with 3G mode then (problem free for the first 12 months at least).
From your phone internet rowser goto http://mini.opera.com/ and click on Download Opera Mini (this is latest version 4).
Before you do this make sure you have Esmertec Jbed midlet manager installed (Opera Mini is a Java App).
I use Opera Mini 90% of the time and its still renders fast on a GSM connection.
Ive uploaded the CABs for you for the Midlet Manager and Comm Manager.
I dont know if it only affects the VarioII maybe others can comment. If its a network issue then I would expect it affecting other devices also.
I want to go for the HTC Touch Dual (aka MDA Touch Plus on TMobile) as my next phone but may go with Orange if it is a network issue. Only reason I stay with TMobile is for the 'unlimited' web'n walk tarrif..but if I can't use 3G realiably then what is the point?
kismat1970 said:
I signed up in Sep 06 and there was no problem with 3G mode then (problem free for the first 12 months at least).
From your phone internet rowser goto http://mini.opera.com/ and click on Download Opera Mini (this is latest version 4).
Before you do this make sure you have Esmertec Jbed midlet manager installed (Opera Mini is a Java App).
I use Opera Mini 90% of the time and its still renders fast on a GSM connection.
Ive uploaded the CABs for you for the Midlet Manager and Comm Manager.
I dont know if it only affects the VarioII maybe others can comment. If its a network issue then I would expect it affecting other devices also.
I want to go for the HTC Touch Dual (aka MDA Touch Plus on TMobile) as my next phone but may go with Orange if it is a network issue. Only reason I stay with TMobile is for the 'unlimited' web'n walk tarrif..but if I can't use 3G realiably then what is the point?
Click to expand...
Click to collapse
Thanks very much for loading this stuff...
my other half is after the touch plus too - but have advised her to do some research before committing to T-Mob again.... though if she gets it and it's ok, i'll post some feedback on here...
Cheers
The Touch Plus is a good phone if you can live without Wifi...Ive read somewhere that this problem is dependant on the area you are in ...in particular the TMobile cell tower servicing the area you are in and it is possible to phone TMobile tech support to get an engineer to investigate and correct the problem. In my case that would be my home address and my work address - maybe worth a try?
Just to add my 2p worth... my radio is 1.05.05.00 (came on the phone, which was a replacement for the first which had the screen drift)... I've had occasional times when the phone's lit up but nothing's happened, but I usually chalk that down to the phone doing an activesync check for push mail, and as there's nothing there, it goes back to sleep.
To my knowledge, I've not really missed any calls or anything like that since way back last year - when sometimes I'd be sitting in the same café as a mate also on T-Mobile, and we'd do the you-call-me-i-call-you thing to get each others' numbers - and it'd go straight to voicemail! That was quite amusing.
Nobody's told me that they've had problems trying to reach me on my mobile though for a fair while now, so I'd almost completely forgotten about this problem!
edit: yay, 500th post! Took a while but got there eventually... Anybody want to sponsor me with a free Kaiser?
broudie said:
Can anyone tell me of a reliable Radio ROM version for an MDA Vario II on T-Mobile UK? (which won't introduce further problems!)
THANKS!!
Click to expand...
Click to collapse
Hi, I confess I haven't read the thread in great deal (am in a rush and am just passing through!) but you could try this official T-Mobile UK ROM. It's Windows Mobile6 and Radio 1.50.xxx (as far as I remember). The main thing is that it's official, and includes their latest sanctioned bootloaders etc. I flashed it to mine before taking back for warranty (as it's not possible to go back to the old 1.05 radio from recent unauthorised versions).
T-Mobile UK WM6 complete MDA Vario II ROM:
http://member.htc.com/ruudownload/t-mobile/TMobileWM6Step1-TMuk.aspx
sim
:O when did that become available? I swore to myself I'd keep an eye on the TM phone downloads site because I knew WM6 was available for some devices, but I completely forgot and since then they've rolled out WM6 for my phone... Which is a proper pain, but at the same time a really nice surprise.
Hard reset your device, install ALL applications on the phone (nothing on the micro SD - except outlook attachments). This should solve the problem.
sahuja said:
Hard reset your device, install ALL applications on the phone (nothing on the micro SD - except outlook attachments). This should solve the problem.
Click to expand...
Click to collapse
Why dig up this old thread and answer a question that has probably long since been resolved?
Wam7 said:
Why dig up this old thread and answer a question that has probably long since been resolved?
Click to expand...
Click to collapse
It's been useful for me. I'm having exactly the same experience on orange with an spv m3100 at the moment. This helps.
Dear,
My trinity (HERM300) test device have the same problem:
No CID, NO RADIo , NO GSM, NO IMEI
This info on my device (when having problems)
HERM300
IPL 1.04
SPL 2.10
plz plz plz any body help me for this ...........
john7992 said:
Dear,
My trinity (HERM300) test device have the same problem:
No CID, NO RADIo , NO GSM, NO IMEI
This info on my device (when having problems)
HERM300
IPL 1.04
SPL 2.10
plz plz plz any body help me for this ...........
Click to expand...
Click to collapse
you should check and find its at http://forum.xda-developers.com/wiki/index.php?title=Hermes_ExtractedRadioRoms

Problem with my HTC Touch GSM connection

I need help desperately as my HTC touch unlocked phone (originally from Rogers) sometimes works (on Fido network) but most of the times it gives me the error that its Searching for the Signal and then turn the phone off and repeat the same process.
My Rom version is kwbr rom v4.5.3 wwe and Radio version is 03.39.90
I just started having the same problem today. I'm on Fido with a Rogers Touch (Elfin 128/256 MB version), with Onyx ultimate 4.5 from 5/14/09. Until today it worked great, always had the network and made/received calls every time. However today at work I noticed it was stuck on finding network, and wouldn't connect. Since then I've had it connect to the network sometimes, and about half my calls have been getting through, the other half had a few seconds of silence, no connection, followed by three beeps back on the dialer screen. I tried updating the radio, that didn't help, still the same issue. It's not the sim card, as it works 100% in my backup phone.
Anyone know what's causing this and if there's a way to fix it? I could try reflashing the rom, but I'd rather not lose all my installed programs and stuff.
Wellcome to the club. I couldnt find any solution yet
barlw said:
I just started having the same problem today. I'm on Fido with a Rogers Touch (Elfin 128/256 MB version), with Onyx ultimate 4.5 from 5/14/09. Until today it worked great, always had the network and made/received calls every time. However today at work I noticed it was stuck on finding network, and wouldn't connect. Since then I've had it connect to the network sometimes, and about half my calls have been getting through, the other half had a few seconds of silence, no connection, followed by three beeps back on the dialer screen. I tried updating the radio, that didn't help, still the same issue. It's not the sim card, as it works 100% in my backup phone.
Anyone know what's causing this and if there's a way to fix it? I could try reflashing the rom, but I'd rather not lose all my installed programs and stuff.
Click to expand...
Click to collapse
I've tried reflashing the Onyx rom, as well as the Onyx 5 beta, and neither of these helped. The phone network connection is still intermittent, and when it does connect to the network it still takes a few tries before any call will dial out. I'll try completely restoring my original rom backup, but it's looking more and more likely that this is a hardware issue. If it is, how would I go about fixing it? I severely doubt it would be covered under any warranty, since I bought it used, so I'd probably have to do it myself if at all possible. Anyone know of anywhere to get parts for the Elf beyond the normal keypad/case/lcd stuff offered in most of the online parts stores?
Reflashing the original rom didn't do it either, looks like I'll have to contact HTC.
Let me know what solution they gave u.
Is your phone under warrenty?
barlw said:
Reflashing the original rom didn't do it either, looks like I'll have to contact HTC.
Click to expand...
Click to collapse
As I said it's a used phone so it's probably out of warranty, but I'll get in touch with the guy I bought it from and see if Rogers will repair or replace it first, then if they can't or won't do anything for me I may email HTC. I'll bump this thread when/if I have any news.
Flash to 3.21.90 radio?
Try it out.
Didnt Work either
jeremy89632 said:
Flash to 3.21.90 radio?
Try it out.
Click to expand...
Click to collapse
HandsomeMirza said:
Didnt Work either
Click to expand...
Click to collapse
Judging from the replies, you have a bad device.
HTC Service Centre might be the best place for you.
well the problem is that i didnt purchase it with the HTC or Rogers directly.
Anyways i will contact them again lets see how it goes
You can still bring down to HTC even if you didnt purchase from them.
But it must, of course, be made by HTC.

Gsm signal issue

I have my sgs for 2 weeks now. GSM disconnects around every 2 days.
At service mode (*#*#4636#*#* - Phone information) i can see this repport:
GSM disconnects:
====DATA=====
State: inactive
disconnected with last try
at 00:59
fail because No Error
The question is: why does this happen?
Is this an android issue or a hardware problem?
Any pointers?
Thanks in advance
.
do you ever enter a building, subway, or some other location where the GSM becomes poor?
AllGamer said:
do you ever enter a building, subway, or some other location where the GSM becomes poor?
Click to expand...
Click to collapse
That's not the problem.
Gsm disconnects just like that ,at home for instance. And when I notice that and try to reconnect (settings- wireless networks- mobile networks - networks operators) it doesnt find ANY of them.
Then I restart the phone and gsm network is back.
If I dont notice disconnection in time (so I can restart phone, people just cannot reach me....quite frustrating...
i see what you mean now.
yes, i've noticed that on mine too, but.... that's because i was fooling around with some new Apps Widgets settings i was testing to control the radio and data to save battery.
Did you install any new Apps recently that might cause that?
betoNL said:
That's not the problem.
Gsm disconnects just like that ,at home for instance. And when I notice that and try to reconnect (settings- wireless networks- mobile networks - networks operators) it doesnt find ANY of them.
Then I restart the phone and gsm network is back.
If I dont notice disconnection in time (so I can restart phone, people just cannot reach me....quite frustrating...
Click to expand...
Click to collapse
do you have an old sim card? i had a 3g sim card that wasnt even 1 years old and replacing it fixed connectivity issues on my nexus 1 and i had a similar experience with my old htc magic
AllGamer said:
i see what you mean now.
yes, i've noticed that on mine too, but.... that's because i was fooling around with some new Apps Widgets settings i was testing to control the radio and data to save battery.
Did you install any new Apps recently that might cause that?
Click to expand...
Click to collapse
Well I installed all kind of apps. but i have the feeling this problem was happening even before that.
And I dont need widgets to control data ( I think) because I set the sgs to use 2g networks only and I dont have apn configured( section is empty. Internet connec. only via wifi.
hondaguy said:
do you have an old sim card? i had a 3g sim card that wasnt even 1 years old and replacing it fixed connectivity issues on my nexus 1 and i had a similar experience with my old htc magic
Click to expand...
Click to collapse
Well, my sim card is VERY old (2002) and the carrier (Telfort) is roaming into another carrier's network (Kpn) with no extra costs of course like real roaming, but still roaming (I get the little "R" next to the signal strenght bars)
Anyway this never happened with the Nokia 5800xm running Symbian OS and using the same sim card...
Starting to get pissed of with Android...
With Symbian you hack or root or tweak because you want to, not because you NEED to like with Android....
And then you prob. get side effects...
Thank you guys for your time
I would get a new sim card if I were you. Every android phone that I have had seems to work better with a good 3g sim.
Get a new SIM card.
same problem, different phone
i have the same problem on kaiser with flashed android on it.
sim is 2 years old, and now suddenly this happened, tried differents sim cards, but the problem persists. My guess is, it is a software problem.
Maybe i will report when I flash original WM6.1 rom onto it, if you are interested in the result
btw, this happened about two days ago and because of this im buying galaxy s so i hope the problem will be gone with new phone
did you guys see this other topic?
http://forum.xda-developers.com/showthread.php?t=769582
anyone able to reproduce this issue?
Maranevim said:
i have the same problem on kaiser with flashed android on it.
sim is 2 years old, and now suddenly this happened, tried differents sim cards, but the problem persists. My guess is, it is a software problem.
Maybe i will report when I flash original WM6.1 rom onto it, if you are interested in the result
btw, this happened about two days ago and because of this im buying galaxy s so i hope the problem will be gone with new phone
Click to expand...
Click to collapse
Why you think the problem will be gone if it's still android and I also got it with my sgs? Or are you counting on Froyo?
Yesterday I upgraded my sgs to froyo jpc with kies. I am new with Android but the post of Aery was so clear that i didnt resist: http://forum.xda-developers.com/showthread.php?t=769400&highlight=froyo+upgrade
I did get stuck on reboot but could get out of it after applying a cache/data/factory reset on recovery mode (3 buttons)
Now I am being carefull with the 3rd party apps., and so far so good, no gsm disconnections .
Froyo is of course better that eclair but Android is still disappointing to me.
You flashed Android onto a WM device (i'm impressed); could you not teach me how to flash Symbian onto my SGS?
Voice dialing (over bluetooth or not) and proper connectivity control (network, data, gps and bluetooth) of android is years behind Symbian; and such a well written, light OS, it will just fly on a high-end hardware like the sgs; but that is an issue for another thread.http://forum.xda-developers.com/showthread.php?p=7938430#post7938430
Pls keep reporting..
AllGamer said:
did you guys see this other topic?
http://forum.xda-developers.com/showthread.php?t=769582
anyone able to reproduce this issue?
Click to expand...
Click to collapse
I think indeed that's not the same issue. My problem is that the radio signal get turned off during inactivity. That's why I got connection back after reboot: radio signal gets turned on again; later I learned how to turn radio signal back on without rebooting, but that is just a remedy , no real solution.
Try to upgrade to froyo, make a factory reset and be carefull with 3rd party apps. With froyo you will need less interfering tools anyway
I dont thing that my old sim card is the problem, but i'll try to replace it anyway...but first things first
Btw dou you have 3g turned on? Cause I never...
Another mistery: When I have 3G on I see those bars (signal strenght) dancing and that "death grip" thing happening:http://www.youtube.com/watch?v=LROTHrTR92k
But when I have it on 2G only the bars doesnt move even if I strangle it with both hands.....
Please repport later how it's going...
I had the same issue, i sent mine back and got my money back, i had also tried with different simcards and resets and nothing worked.. so hopefully my new galaxy wont have this problem. Its strange that these problems are so rare though.. But as long i get it going ill be a happy man.
fourth day with JPC ( and 4 days after a factory reset) so far so good no disconnections . I think problem is gone...
Today just to be safe, I got a new sim card....the other one was too old anyway(8 years)
i have the same issue, for a few days i can't get 3g. i'm seriously wondering about sending back my sgs. i've ttried all the settings, changed my sim..nothing...begin to think it was a fullish thing to change Desire to SGS..
alpachiles said:
i have the same issue, for a few days i can't get 3g. i'm seriously wondering about sending back my sgs. i've ttried all the settings, changed my sim..nothing...begin to think it was a fullish thing to change Desire to SGS..
Click to expand...
Click to collapse
Well... this is not the same issue.
I have 3G (WCDMA) disabled. I only use 2G (GSM) and WIFI for data/internet connection.
I Dont have a data account, I dont need it therefore I disabled 3G in order to save battery.
If you do want to use 3G, just go to settings - wireless and network - mobile network settings - network mode and set auto-mode (GSM/WCDMA or 3G/2G)
If it doesn't work, apply a data/factory reset and try again.
And if it doesnt work, it's probably hardware related and you should return it or send it for repair.
My issue is more complicated; next to the fact that I dont want to use 3g, my carrier is roaming to another network and probably Android OS or the firmware cannot handle it properly.
Android is still premature and the "Samsung - Android integration" seems to need a lot of development as well.
It is just a shame that basic functions like proper connectivity control just wont cut it. And Google is not doing any good either.
And dont let me get started on the voice recognition issue......
Hardwarewise, the SGS is superior that htc desire.....I wonder how it would perform if running Symbian^3 OS or Meego.....
I get a great sound quality from the stock music player just by mixing the equalizer and using the music clarity effect...just great...better than any other device I tried.
And the OFFLINE Gps experience is just great as well: the combination SGS - Motonav - External Bluetooth gps device is working like a charm.
I wouldn't change my sgs just yet......
yesterday i was swiching sims to determine if is a sim fault and suddenly i have my 3g/h back. happy owner again. i've tried all to do this, from firmware upgrade to servide mode settings..i don't know why but i'm ok again...
betoNL said:
Well... this is not the same issue.
I have 3G (WCDMA) disabled. I only use 2G (GSM) and WIFI for data/internet connection.
I Dont have a data account, I dont need it therefore I disabled 3G in order to save battery.
If you do want to use 3G, just go to settings - wireless and network - mobile network settings - network mode and set auto-mode (GSM/WCDMA or 3G/2G)
If it doesn't work, apply a data/factory reset and try again.
And if it doesnt work, it's probably hardware related and you should return it or send it for repair.
My issue is more complicated; next to the fact that I dont want to use 3g, my carrier is roaming to another network and probably Android OS or the firmware cannot handle it properly.
Android is still premature and the "Samsung - Android integration" seems to need a lot of development as well.
It is just a shame that basic functions like proper connectivity control just wont cut it. And Google is not doing any good either.
And dont let me get started on the voice recognition issue......
Hardwarewise, the SGS is superior that htc desire.....I wonder how it would perform if running Symbian^3 OS or Meego.....
I get a great sound quality from the stock music player just by mixing the equalizer and using the music clarity effect...just great...better than any other device I tried.
And the OFFLINE Gps experience is just great as well: the combination SGS - Motonav - External Bluetooth gps device is working like a charm.
I wouldn't change my sgs just yet......
Click to expand...
Click to collapse
Hello,
I know its been a long time since you wrote this thread but I just came by it!
I have the exact same problem with you (I had it since August) even now with the official froyo. I tried factory reset and no new apps (that could cause the problem) but it still disconnects randomly in GSM mode. However, when I have it on auto (gsm and wcdma) I have no issues. I just disconnect data from the power button in froyo. I am wondering if you ever found a solution..
Chryssa
Well, I am subscribed to this topic so I saw your post.
Good and bad news:
First the bad one: No solution yet, it keeps disconnecting IF I stay on "gsm only".
And the good (or a little better) news:
I noticed that on sgs, using "gsm only" or "gsm/wcdma (auto mode) makes no difference on battery consumption....
By the way, this is a Samsung issue, not really an Android one.
On a HTC Desire HD, you can use "gsm only" mode with no problems...
Thank you for your answer!
I noticed that about the battery too. So not too bad, I just have to keep it on auto mode then..
Same issue
Im having the same issue but in a optimus t the worst part is that i cant get service at all.. when i press change network preferred it wont change and when i try to press on turn on radio it wont work either....

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