Help needed......! ! ! Problem with GENE - P3400 General

Hi,
Hi my gene had a problem in message sending. At first my provider was Idea{INDIA} and there was no problem at all.....after sometime i changed my service provider and now using Airtel{India}....The problem is that after sending 2 or 3 messages my phone shows "the sim is invalid" after 10 or 20 seconds the problem will be over and repeats again after sending some messages....I changed my rom several times from official wm5 to newly released sumits wm6.5 rom.....and these r of no use....I use a 64bit sim and in sum forum i read that gene is not compatible with 64 bit airtel sim......is it true?
Please help...............thanx in advance.....

Dhanishmohan said:
Hi,
Hi my gene had a problem in message sending. At first my provider was Idea{INDIA} and there was no problem at all.....after sometime i changed my service provider and now using Airtel{India}....The problem is that after sending 2 or 3 messages my phone shows "the sim is invalid" after 10 or 20 seconds the problem will be over and repeats again after sending some messages....I changed my rom several times from official wm5 to newly released sumits wm6.5 rom.....and these r of no use....I use a 64KB sim and in sum forum i read that gene is not compatible with 64 bit airtel sim......is it true?
Please help...............thanx in advance.....
Click to expand...
Click to collapse
Actually IMHO AirCrap's SIMs are of poor quality, I am using a connection for last 1.5 years or so and had to change the SIM 4 times (and every time it costs money). So may be your SIM has become faulty. I am as of now using a 64 bit SIM with no problem (touch wood).
IMO get the SIM replaced.
Actually Gene or for that matter any high end devices cause problem with 16 K SIMs (given by VodaCrap for prepaid customers) and not with 32 or 64 K SIMs.

thankz........
thanxzz for your quick replay........i'll replace my sim.........

hi, if ur problem is solved, then please ask the mods to close this thread by hiting the red triangle on the first post.
thank you

I have been using 64bit sim for quite a long time and i often switch the sims
i never faced such prob. i guess Addicted2xda is right about ur sim being faulty!

Related

Operator or SIM problem ????

Hi
My problem is that people can't reach my mobile (even with full reception). They have to call twice. I think the problem happens after I check my mail over G3-UMTS.
My operator suggested to change the SIM card !!!!
any similar problems ????
thx

SMS Not working after unlocking

Hi there,
Ive had my mini s over a year now with O2 and decided to jump ship and change network due to customer service issues. I ordered my orange sim card and then unlocked my xda with lokiwiz.
Everything seemed fine once my orange sim was in until i noticed that i had not received any txt msg's. I tried to send a test sms to myself and i got this message: "The phone is not ready. Wait 15 seconds and try again." also i cannot access the sms settings menu or options menu when on the keypad screen.
I then decided to upgrade the rom to faria's thinking this could solve the problem but still the same.
Is this a radio rom problem occurring due to the different sim provider's and if so would upgrading the radio rom solve it?
thanks for looking!
even more thanks for your help!
Having problems with missed calls as well.
Tried to update with newer radio roms but get the error 300 invalid update tool.
any suggestions?
teknics100 said:
Hi there,
Ive had my mini s over a year now with O2 and decided to jump ship and change network due to customer service issues. I ordered my orange sim card and then unlocked my xda with lokiwiz.
Everything seemed fine once my orange sim was in until i noticed that i had not received any txt msg's. I tried to send a test sms to myself and i got this message: "The phone is not ready. Wait 15 seconds and try again." also i cannot access the sms settings menu or options menu when on the keypad screen.
I then decided to upgrade the rom to faria's thinking this could solve the problem but still the same.
Is this a radio rom problem occurring due to the different sim provider's and if so would upgrading the radio rom solve it?
thanks for looking!
even more thanks for your help!
Click to expand...
Click to collapse
Hi there. There is no problems with the ROMs. I have got a XDA Mini S CID unlocked. Has been working fine with Orange Sim card for a year until I lost the Sim card in one of my tests, ordered a replacement one and from that point onwards, has been a nightmare. i can make and receive calls but cannot receive or send messages, a flash message comes up saying " your phone is not ready. Please wait 15 seconds and try again". I have been checking the forum and apparently is because the new sim cards are 3g and for it to work on the xdas it has to be a 2g technology. It´s weird, isn´t it? Check this out.
http://forum.xda-developers.com/showthread.php?t=363647&highlight=orange+sim+card

huge problem with my touch cruise 3g and net

first of all i am sorry to start a thread with a problem
i looked the forum w/o similar problem to this (please correct me if im wrong)
i plead to you developers to help me ,im stuck, depressed, and angry from my cruise
here it is :
i have touch cruise that i bought 1 month ago ( ONE MONTH, DAMN!!)
FIRST IT WORKED fine for few days , then the bigbang:
when i have (H) OR (3G) IN RADIO : no calls at all, its like phone is off, everytime i try to call ,the call end and then bleebed twice (end call tone)
cannot receive call either?? ( yes, HSPDA OR 3G is enabeld,, and band settings are set to auto)
when i disable hspda or 3g ( or set band to (gsm only) ,it works fine with G, E, or standard gsm
but not 3G ( NOW FEELING MORE DEPRESSED).
i cannot connect to internet : even in G,E,OR standard gsm
it says : connected, ---> connecting---> opening ,,,,then it get STUCK in 1 kb or 2 kb for ever-----( shows 1st line or two in google page but no more) then an error message ( there seem to be aproblem with your connection,,BLAH,BLAH,BLAH).
- I TRIED AUTOCONFIGURATION AND MANUAL TOO, NO USE ( not a settings or configurations problem)
- note : i tried my chip on my nokia 6680 and it is working like a charm ( internit, 3g, everything) ( not a chip or service problem)
- my friends ( have o2 life and touch dual ) have exactly the same settings and connecting from exactly the same place and service with no problems
- tried to move from area to area (even city ??????<--- desperate huh?)
with no use.
- THEN: I GOT EVIL : flashed new rom (bebe .67) - thanks btw- and newest radio for touch( cant remember the name ( 61 something, but was the best reviwed one)---> guess what?--> no useeeee
tried murata radio --------> you know what. ( by the way the reception strenght is exellant, thats not the problem)
flashed mobiz room ----> suicidal feelings ( yes ,no use)
flaSHED udk ----> nothing, natta
still stuck
returned to original radio---> its like cruise is telling me : GIVE UP DUDE, WHAT ARE U ,NUTS? IM NOT DIONG IT ,OK.
-before that i did dozens of hardreset, softreset ( almost every day or two)
pleeeeeaaase guys u r my only hope ,before i crash my cruise ( i mean it)
- i am ready to pay ( or donate)if necessary ( just tell me how, paypal not supported in my place , just give me another way and ill do it ,
i got sick of this
my brother makes fun of me : pocket pc huh? with no 3g or internet CAVEMAN?
again , sorry for long thread, sorry if misplaced,
thank you in advance
3G H network problem
I upgraded to radio 1.64.08.21 a month ago. Everything works fine for a month, till friday. Saturday my phone was off and I used gps for 40 min. Sunday start problems: I can use phone only in gsm band, in this way I can connect in edge or gprs and make calls, otherwise not call are allowed (two bips and the call is terminated) and no data connection! I have a dualsim adapeter, but with another sim card same problem! I try murata rom but no luck. Same issue! One more thing: saturday my battery was drained to zero, if it means something!
Nobody help us? Do We need to give our TC to htc assistence!?!?!
(I made this post also in all polaris radio)
allanon said:
I upgraded to radio 1.64.08.21 a month ago. Everything works fine for a month, till friday. Saturday my phone was off and I used gps for 40 min. Sunday start problems: I can use phone only in gsm band, in this way I can connect in edge or gprs and make calls, otherwise not call are allowed (two bips and the call is terminated) and no data connection! I have a dualsim adapeter, but with another sim card same problem! I try murata rom but no luck. Same issue! One more thing: saturday my battery was drained to zero, if it means something!
Nobody help us? Do We need to give our TC to htc assistence!?!?!
(I made this post also in all polaris radio)
Click to expand...
Click to collapse
allanon? you r speaking my mind
this is exactly the same problem
i hope someone will help us soon
and yes, i dont want any help from those htc support , all they are good at is repeating your words like parrots
I suggest to put the original ROM and RADIO and after that the original SPL ( http://forum.xda-developers.com/showpost.php?p=1962153&postcount=79 ) and go with it to warranty... if you changed so many roms it means it is not a software problem i think.
Did you took out the battery and put it back in?
downgrade..
downgrade your radio rom to Murata (1.58.21.23)..
don't forget to backup your data, because Murata Radio does hardreset after downgrade..
3G H network problem
I tried Murata and original 1.58.21.23 rom, no luck! I read something related to the sim holder: It could be the cause of our nightmares! In fact I have a dual sim switching two sim, both 3G. The first day I buy polaris it works well switching from first sim to second and viceversa. The second day it doesn't works anymore. I can switch sim only after a soft reset for one times and after first switch only second sim works. Thinking an incopatible dual sim holder I buy another one where the manufacturer say good for the cruise: same result!!!
Now, after the network problem the sim switch without problem!?!? I think is an hardware issue...
P.S. I have changed only radio, Rom is the original italian!
thanks all for replies
but problem still exist ,?????
Surrended
al_assiri2000 said:
thanks all for replies
but problem still exist ,?????
Click to expand...
Click to collapse
Exist and persist! I called htc customer care to send them my tc... I hope it comes back quicly a maybe a new one!
Ciao
im waiting for your reply regarding your tc
i hope it works, so i can do the same
best wishes..
hi
my htc same proplem but i find the proplem in the of ( sim card base ) i send my mobile to warranty then the eng. say me this a defect in factory . then after chang base sim card the 3G is good . but the new base sim card is a different old base
A Glimpse Of Hope
rabei3 said:
hi
my htc same proplem but i find the proplem in the of ( sim card base ) i send my mobile to warranty then the eng. say me this a defect in factory . then after chang base sim card the 3G is good . but the new base sim card is a different old base
Click to expand...
Click to collapse
thanks, first of all
r u saying that u had the same problem, and when u send it back to waranty
they told u : its hardware problem ( in sim card base or something like that)
and they replaced ur device ?
and now its working perfectly ????
then.....this is a factory error
THATS GREATE NEWS!!!!!
I LL TRY TO SEND MINE TO WARRANTY
AND GIVE U THE UPDATES.
but i still have one thing bugging me????----> why do the devices works perfectly for the first day or two---- then BOOOOOM ????
0
Warranty
My tc now is sended back to assistence. Mine worked well more than 2 months without problem, then it died! Mystery of technology i guess.... I'll notice you when it's back!
@al_assiri2000
Search the forums for the 3G bug.
The problem occurs (according to the many reports I see here and in other forums) also with other units (like the Kaiser/TyTN II).
I had the problem myself with a Kaiser and they final solution was a change of the mainboard (on which occasion I returned the unit for refund because the mainboards were out of stock and a delay of weeks was announced).
The symptoms you describe point exactly to this problem.
Hardware problem...
allanon said:
My tc now is sended back to assistence. Mine worked well more than 2 months without problem, then it died! Mystery of technology i guess.... I'll notice you when it's back!
Click to expand...
Click to collapse
thank you my friend,
i cant thank u enough
u helped me alot
akxak said:
@al_assiri2000
Search the forums for the 3G bug.
The problem occurs (according to the many reports I see here and in other forums) also with other units (like the Kaiser/TyTN II).
I had the problem myself with a Kaiser and they final solution was a change of the mainboard (on which occasion I returned the unit for refund because the mainboards were out of stock and a delay of weeks was announced).
The symptoms you describe point exactly to this problem.
Hardware problem...
Click to expand...
Click to collapse
akxak, thanks alot friend
your clear and - to the point - reply
has answered most of my questions
peopole like you and Allanon makes us ( the freshmen) feel supported
thanks xda-developers
U HAVE SOLVED MY PROBLEM !!!!!!
al_assiri2000 said:
akxak, thanks alot friend
your clear and - to the point - reply
has answered most of my questions
peopole like you and Allanon makes us ( the freshmen) feel supported
thanks xda-developers
U HAVE SOLVED MY PROBLEM !!!!!!
Click to expand...
Click to collapse
Hi! So did somebody solve the problem finaly? Who manage to get device back fexed and what was the exact problem? I got the same problem with my O2 - mostly same I can tell... Cause in my case just EDGE and GPRS does not work - and it conserns just one operator.... Other opererator's sim cards work properly.... Changing sim cards of my own operator one to another does'n help.
Can somebody confirm that changing simcard base will solve the problem?
forget to telll
Just want to add that problem with my O2 occured in several weeks of using and I didn't change any settings and flashing rom or radio befor - so I think this is hardware.....
I just sent my polaris to warranty ( cellecom)---> pronounced : silly - come!!
im waiting now
im calling daily , they even know my voice now
hope to get my polaris soon .
i will post the updates as soon as i get it
thanks again to all of you guys
from all the replies : this is clearly a hardware glitch
at least i know what to do now--- waiting
kirill-d said:
Hi! So did somebody solve the problem finaly? Who manage to get device back fexed and what was the exact problem? I got the same problem with my O2 - mostly same I can tell... Cause in my case just EDGE and GPRS does not work - and it conserns just one operator.... Other opererator's sim cards work properly.... Changing sim cards of my own operator one to another does'n help.
Can somebody confirm that changing simcard base will solve the problem?
Click to expand...
Click to collapse
from other replies , i think the problem is more than just an sim base
it has something to do with mainboard ( very poor quality hardware )- i think some one said (belguim company)
your best choice is to use ur warranty ASAP. ---> dont forget to put back ur original rom and radio and lock device back
good luck
I finally gave up and sent mine back to htc
they said it was the main board. they said that they would send back to me 3 to 5 days after they receive it. it took over 2 weeks but when all said and done it works great now and they did say they had to replace the main board. i sent it in right after the murata was discovered. I really wish i could have tried it to see if it would have fixed the problem. but anyways I have a new board to break now hehehe

Urgent Help needed with SIM not working on O2 Atom Life

Dear Community,
I need some help urgently in fixing up a problem which is very weird and has come up since last night.I have an O2 Atom Life with WM6 installed.The WM6 is the same which was given free of cost by O2 as a part of their service contract.Till yesterday things were fine.After yesterday i am repeatedly getting no service on my Vodafone SIM.I tried restarting it n number of times with no avail.Then i replaced my SIM with another SIM of a different service provider which works perfectly fine.The next step was to put my SIM on a different handset and this also works perfect??
I have replaced my SIM wityh a new SIM from vodafone to eliminate the possibility of a corrupt SIM but that has also not heped my cause.I feel there is some software issue for which i need help from someone.,It is strange that only when it comes to my SIM my mobile throws a "no Service" message......
Regards,
Roopesh
sharoopesh said:
Dear Community,
I need some help urgently in fixing up a problem which is very weird and has come up since last night.I have an O2 Atom Life with WM6 installed.The WM6 is the same which was given free of cost by O2 as a part of their service contract.Till yesterday things were fine.After yesterday i am repeatedly getting no service on my Vodafone SIM.I tried restarting it n number of times with no avail.Then i replaced my SIM with another SIM of a different service provider which works perfectly fine.The next step was to put my SIM on a different handset and this also works perfect??
I have replaced my SIM wityh a new SIM from vodafone to eliminate the possibility of a corrupt SIM but that has also not heped my cause.I feel there is some software issue for which i need help from someone.,It is strange that only when it comes to my SIM my mobile throws a "no Service" message......
Regards,
Roopesh
Click to expand...
Click to collapse
It seems that your simcard not compatible with that ROM. My suggestion is, you revert back to your original ROM

unexplainable behavior by gene old

dear friends
i have came across very different behavior of my phone. here is what happened,
1. while removing battery one of the pin/connector of phone (from where current is given to phone from battery) was broken. so phone went dead. i have to send it to service centre. they replaced the whole assembly of connectors.
2. I am using sim card of provider 'Idea' in india
now my phone switches off when i try to
i) make calls
ii) receive calls
for these two events it switches off most of the times
iii) when i try to use gprs net, it switches off instantly..
3. this does not happens with my brothers sim card of airtel company
4.same behaviors is shown with sims of vodaphone, reliance gsm, bsnl cards.
5.i used my sim card (idea) on brothers ASUS PDA, everything works fine.
5. i tried to show this, on another vodaphone sim of friend to persons at service centre, every thing was fine...(is phone playing with me )
Now what should i do?
plz plz help me
Where r u....masters?
plz answer to my question... as i have no where to go
cpicsonly said:
plz answer to my question... as i have no where to go
Click to expand...
Click to collapse
If your SIM is prepaid, then that might be the culprit, since Vodafone's Prepaid SIMs are 16K, and they cause problem with high end phones.
explanation
thanks 4 reply.
I have tried sims as
idea- postpaid=== result: shutdown/restart
airtel- postpaid==== result: works good
vodaphone- prepaid=== result: shutdown/restart
bsnl- prepaid=== result: shutdown/restart
reliannce(gsm) prepaid=== result: shutdown/restart
cpicsonly said:
thanks 4 reply.
I have tried sims as
idea- postpaid=== result: shutdown/restart
airtel- postpaid==== result: works good
vodaphone- prepaid=== result: shutdown/restart
bsnl- prepaid=== result: shutdown/restart
reliannce(gsm) prepaid=== result: shutdown/restart
Click to expand...
Click to collapse
Basically make sure you have a 32K SIM, even airtel's prepaid sim will work good, since they are 32 K. Sorry buddy, but I do not know about other operators except vodafone, which gives 16K SIM for prepaid (shutdown/restart) and 32K for Post Paid.
More clarification
thanks for reply...so I came 2 know that lot many people are reading and some of them are ready to answer. Here is my updated clarification for irritating behavior of gene.
1.The sim of idea I'm using is 32K
2. last night only I upgraded to wm 6.1 after patching spl(old gene)
but phone shuts down while start of gprs access and in between phone call.
now it goes on restarting 2/4 times after manual restart and finally comes 2 life..
I think that the problem is created by service centre after resoldering connector unit of battery..
plz plz guide some body
cpicsonly said:
thanks for reply...so I came 2 know that lot many people are reading and some of them are ready to answer. Here is my updated clarification for irritating behavior of gene.
1.The sim of idea I'm using is 32K
2. last night only I upgraded to wm 6.1 after patching spl(old gene)
but phone shuts down while start of gprs access and in between phone call.
now it goes on restarting 2/4 times after manual restart and finally comes 2 life..
I think that the problem is created by service centre after resoldering connector unit of battery..
plz plz guide some body
Click to expand...
Click to collapse
It could be, I had a similar problem with my Vox (when the battery was gone ). But it did not restart, it would shut off. May be you need to take it back to service center.
Best of Luck (HTC service comes with 1 month warranty).
GOT solution !!!
hi
thanks 4 ur support.
i opened the mobile with the help of manual (htc service manual: the confidential one
found that the pins of battery connector with motherboard were loose.
tried to move a bit and came out of MB. this must be problem created by htc care guy at poona. so went to local mobile maintenance shop. asked him to solder the connector to MB. and voila ...
now i have been using it every sim ,, for surfing also. works fine.....
PS...
ADVICE TO GENE users:
do not pick up the battery by force from body as it will give pressure on connector joint with MB...seems prob with gene.

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