Database Users

Device Switching OFF

I've had WM2003 installed for over 2 months now without any real problems. Recently, I noticed that the qtek is completely switching off by itself every few days. When power button is pressed, the device reboots and is back to normal for another few days. The battery is always charged, so that is not the problem.
I'm running:
ROM: 4.00.01 ENG
Date: 05/16/03
Radio: 4.21.00
Protocol: 32S54
Any suggestions? Can I upgrade? If so, how?
Thank you

QTEK switching off
Fadyco
I have a QTEK 1010 and I have a similar problem. Did you find a solution?
Model PW10A1
ROM version 3.16.52 ENG
ROM Date 03/10/03
Radio version 3.19.01
Protocol version 32S54
The device works well but periodically goes off (PDA and cell phone) and pressing the power button at this point soft resets it. I have tried removing add on software (D9 dialer and SMS name utility), soft resetting and hard resetting.
A hard reset seemed to solve the problem - until I synched with Outlook again - but then maybe I did not wait long enough since even after synching and software being loaded, it does fine for hours at a stretch. It is my impression that an incoming or missed call causes it to do that but since it happens inconsistently, I cannot tell.

I had this issue... very frustrating.
So, I just called T-Mobile, and exchanged it for a new one... They didn't know why it was resetting itself.
The new one works fine, I have not had a single instance of it resetting.
So, I dont think that it is software...
J

jta
Thanks. Are the software versions the same on your old and new machine?
for me, it is more problematic since there is no local dealership here and I bought this one in Dubai..
I may end up calling them anyway to see what can be done

the XDA was resetting in the original 3.14.40 TMobile Rom, I also tried 4.00.05 and 4.00.10, cooked in Jeffs ROM Kitchen...
All of these versions had the same problem. So, I believe that it was hardware.
On my new XDA, I have tried various versions of ROM, including various options on these roms from basic (no extra options) to 'as much as would fit'... including various Phone Applications, such as PhoneExt....
Hope this helps!
J

Fadyco said:
I've had WM2003 installed for over 2 months now without any real problems. Recently, I noticed that the qtek is completely switching off by itself every few days. When power button is pressed, the device reboots and is back to normal for another few days. The battery is always charged, so that is not the problem.
I'm running:
ROM: 4.00.01 ENG
Date: 05/16/03
Radio: 4.21.00
Protocol: 32S54
Any suggestions? Can I upgrade? If so, how?
Thank you
Click to expand...
Click to collapse
I suggest upgrading your ROM from 4.00.01 to one of the newer ones(4.00.05 or 4.00.11) over at Jeff's ROM Kitchen and using the SD card bootloader method to upgrade (thats if you have a PC SD card reader).
Jeff's kitchen (ROM Kitchen)
http://cuba.calyx.nl/~jsummers/ROMkitchen/
HTH

SX56 upgrade nightmare - help still needed

Okay, newbie upgrader here.
I've read a bunch in these forums, and it's been very helpful.
I upgraded my personal PPCPE (TMO) using their software, and it works great.
I was round my friend's house last night, and he has a PPCPE (AT&T).
Well, we downloaded the v30.09 firmware from Siemens website.
We backed up all the data.
We intalled the firmware.
At the end of the firmeware update, it said to turn the device off by using the hard reset button (that you have to unsccrew the stylus for.) and leave it off for a minute.
We did this.
It then said to turn it back on using the same reset button.
We did this.
However, we get the "Designed for Windows Mobile" logo, and the AT&T logo.
We get ROM versions:
G1.3.3
RA.33.02
A.30.09
After that nothing.
Having hastily given him my phone, I came home with his broken phone.
Well, having done a LOT of reading on this site, I got to use Jeff's tools to create a bootimage on an SD card, and I have been able to get the image flashed and loaded.
They device now boots.
However, I want to get the AT&T software on there as this is what's gonna make my buddy the most happy.
The image I have on there right now is SERv12.
Can somebody PLEASE tell me the best way to get this back to AT&T software running WM2003.
Thanks.

Okay, more info.
I have been successfully upgrading the ROM using the SD flash method.
I have been using Jeff's XDAtools to create the images.
I have been downloading ROM's from yorc and xdaweblink.
I have always tried versions without any software added to the ROM.
I have tried every version of 30.09 that I could get my hands on, even the one in the "SX56 upgrade utility" folder that the Siemens site created.
None have worked.
I have tried 4.00.05 ENG from yorc - didn't work (cool southpark screen though.)
I have tried 4.01.16 ENG from weblink - didn't work (Tmo verison)
I have tried 4.01.00 ENG beta from weblink - didn't work (Tmo beta version.)
I have tried A.30.07 ENG beta from weblink - didn't work (AT&T NFR version.)
I have tried 3.17.03 ENG O2-Euro from yorc -
When I say that the version don't work; here's what I mean.
I get the logo screen.
I get the three ROM versions in the bottom right.
The system then locks up and does not progress any further.
I have left the system on overnight with no difference.
The backlight comes on, but nothing else works.
I have tried the upgrades with and without a SIM card in place.
The phone was originally locked, but has subsequently been unlocked.
I have finally tried going back to A.20.17 from yorc - the original AT&T WM2002 version.
This version at least runs.
I still have the new radio stack running, but I am back to WM2002.
Does anyone have ANY idea how I might get this upgraded to WM2003.
My buddy want to run the MS Voice Command.
Also, with the updated Radio Stack, will he be able to connect continiously to the GPRS connection (sorry, I don't know too much about AT&T.) He really want the always-on internet.
Thanks for ANY advice given.
-=Nick=-

This happened to me using a mmc memory card to do the upgrade, it looked like it was doing everything ok, completed and gave the ok but on cold boot just hung, try another sd card, it just MIGHT work.

I'll look around for anohter SD card and see if that helps.
FYI, I've tried running the upgrade from the cradle/USB a couple of times, but that made no difference.
Also, since I was able to go back to WM2002 with the SD card, I can't see it being bad.
But thanks for the tip, I'll give it a go.
-=Nick=-

Which best Radio ROM for WM2003SE?

I have upgraded to WM2003SE ROM, and upgraded Radio ROM to A20.10. My device is PH10A. But when I insert a sim card, these always no GSM, I could not dial any phone call.
Could anyone tell me that I should flash which Radio ROM to my device? Thanks

problem connecting to any network after radio upgrade
Hi,
I am having the same problem connecting to any cell network on my phone. It is a Qtek 1020 PW10A1 Rom version 4.02.04 ENG.
The problem started after updating the Radio stack software. The signal icon always shows up as no signal, this happens on all networks. I have another 1020 with the same Rom version but a different radio version A33.02 that is working. I have tried to search for this version to download or a solution for this problem for a few days now with no luck and was wondering if any one could help?
I have come across many other radio versions that say they are compatible with this model but each produce the same result, no signal.
Thanks in advance
(PS this is my first post!)

Hi Shadow,
I also have a 1020 with RSU 33.02 installed. If I knew how to extract the RSU then I could upload it here. It could do with being on the FTP. I didn't find anything on the Wiki about it, wondering if anyone has any suggestions?
Regards,
Neil.

I’m new to this so this may be wrong but I have found out that if I go into the wallaby boot loader and push the contacts button I get these options:
CE ROM TO SD
BOOT TO SD
GSM ROM TO SD
CE+GSM TO SD
Is the “GSM ROM TO SD” option the one that’s needed to be able to get the RSU extracted or is this something completely different?
When I select it, it tells me to connect the rs232 and run pc monitor – two things I don’t have.
Shadow1

Anyone found RSU 33.02 rom yet? or have any sugestions on how i could fix my phone :?:
Thanks

GSM Problems

Hi everyone !
I'm new here (in the Hermes forums). I have a prophet, but now I bought a Hermes.
The guy who originally owned (the phone is used) told me that when he flashed it, he had this problem that I'm going to tell you now, so I really don't know what could had happened to him during the flashing process.
The problem I have is that the Hermes works very well, the Wifi, bluetooth, card reader, everything EXCEPT the PHONE, let's say, the GSM interface.
When I turn it on, everything works well, (I DON'T SEE THE 'NO GSM' THING), and I have the antenna icon with the exclamation mark (!) next to it. When I go into there, in the phone configuration, if I try to select a network manually, after a few seconds it says that it can't retrieve the list of networks, that I have to try later. If I go to the band configuration, and I put it to use only gsm, for example, after a few seconds it says that it can't change the configuration, that I have to try later.
I tryed with different sims, of different companies.
When I bought the phone, it had a spanish Schap's 3.54b, and the Olipro 2.30 spl.
I tryed hard resetting, but nothing. I flashed the original shipped rom WM6.1 WWE, downloaded from here, and nothing. NOTE: I had to flash with the sd method because if I try to do it with the computer, I have the 260 error (or 262 i dont remember).
I changed the HARDSPL to theOlipro 2.10, hard reseted again, and still de same thing.
The IPL is 1.04.
NOTE: When I flashed the WWE rom, I flashed the .nbf file inside, but the SPL.nbf I didn't flashed.
What can I do? ANY SUGGESTIONS ?
I read a lot of things in the forums and in the wiki, but nothing. I've just finished downloading the Schaps WM6 4.31, now i will try to flash it with the sd thing.
Also, I have the protocol 32.80.7020.20H. I've read it somewhere but I don't remember what the protocol is. I HAVEN'T CHANGED THIS since I bought it, could that be my problem?
Currently, I have this (before flashing Schaps):
-Device Information:
ROM: 3.54.255.3
ROM DATE: 07/05/07
Radio Version: 1.47.00.10
Protocol: 32.80.7020.20H
ExtROM: 3.54.255.104
-In the bootloader:
IPL-1.04
SPL-2.10.Olipro

Maybe the antenna is no good...
1st thing I'd try though is to flash a new radio on (use sd card method). Worst that can happen is "No GSM" but as you can't use it anyway theres no harm in trying...
Check what radio rom you have 1st though so you can flash back if need be.
If you can get a "broken" Hermes (same model is best) then you can replace parts and see if that helps. I did this and found one of the parts that was causing a problem with my jasjam was the flywheel.
Do a search for the HTC service manual or go to Mike Channons web site to get heaps of manuals and tutorials...
Cheers...

The phone is near new, let's say, it was used for less than a month, he had it a week or two and then flashed it and had that problem, so I don't think that it's and antenna problem, and if it hadn't antenna, it has some signal of some kind.
Any other ideas?
I changed the radio when i Flashed the WWE version. I'm now downloading this one http://forum.xda-developers.com/showthread.php?t=298520
Any suggestions? is there any problem using the AKU 3 or something?
Thanks =)

Hey,
What about the protocol version? can I change it? how? cause I flashed it and the radio changed but the protocol is the same.
I'll try to flash it with windows vista, to see if I can, because XP won't let my.. olnly SD flashing

Ok, I Installed a cingular flash, now I've protocol 32.67.7020.10H. Radio:1.34.00.10 and still having the same problem. I don't know what to do now... any suggestions? !
thanks
PD: also tryed putting a little piece of paper over the sim but it didn't changed anything
PD2: The error I get when I go to Phone Settings -> Netowrk, and I choose "Manual" is: "Unable to read setting from the netowrk. Try viewing settings later, or disconnect data connection and try again.

HTC HD2 No signal Problem??! Help!

I need help! My signal on the HTC HD2 T-Mobile USA signal is not working?! It worked the first month just perfectly, but now it's not working. It's been like this for around 3 months now, and I really want it to work! And i've tried reseting, updating the ROM, changing SIM card and put in a totally new SIM card and it's not working! But when I tried my sisters SIM card and I got signal but It didn't work to call? And my mom's SIM card I didn't have any connection..? So please please help me.
Thanks for help, Rasmus

Seems like either the Radio ROM version is not good for your phone or youmesstup with settings. What ROM version and what Radio ROM version do you have?

Thanks for the replay! My ROM version is 2.13.531.1 (90963) WWE
and my Radio Version is 2.10.50.26
Rasmus

Grace Period
Sound like you need to call T-Mobile and get it replaced.

Ooo But I have a unlocked my phone, and I bought it from eBay... So can it be a antenna problem?

I have a i-mate k-jam and I have a problem with the signal. He was brought from England and used in romania.work some time after that I instal a piece of software that changes the language from the menu, unknowing that it will lost the signal. after I put the program asked me to do restart, it restarted and then load Windows Mobile and then I get white screen. i resoft it and now I can't find signal, always looking for it but can not find signal. please help me... thanks

deea92 said:
I have a i-mate k-jam and I have a problem with the signal. He was brought from England and used in romania.work some time after that I instal a piece of software that changes the language from the menu, unknowing that it will lost the signal. after I put the program asked me to do restart, it restarted and then load Windows Mobile and then I get white screen. i resoft it and now I can't find signal, always looking for it but can not find signal. please help me... thanks
Click to expand...
Click to collapse
While this isn't the Wizard forums, I can tell you this from my many moons of experience...you bricked your radio ROM. Goto the Wizard section and look on how to reflash the radio using SoftSPL.

rassy9515 said:
Ooo But I have a unlocked my phone, and I bought it from eBay... So can it be a antenna problem?
Click to expand...
Click to collapse
Did you try going into your connections settings, manage existing settings, then going through the prompts? Sounds to me that you might have jacked something up there. I take it you can not make calls or anything? Like you have no phone connectivity?

Need some more information. First what band is the phone set to? First do a HARD RESET of the phone to get everything cleared out and set to the base settings. You should have a signal if the radio is working. What country are you in/network? Take out the SD card and see if it makes any difference.
What does the signal indicator show when the phone is on? When the phone was working did it drop calls. Did it "hunt" for a signal then find one then start hunting again? This indicates a failing radio - if this is the case the phone is never going work properly - it will only get worse and flashing a rom will not make it come back - its a chip on the motherboard and its bad.
You said you flashed a new rom - did you have any problems flashing? Did it complete? If it did without issues the radio is more than likely OK. Generally when a radio goes bad you can't flash past about 11% of completion.
From personal experience on my now sold TYTN - the radio started to go - was able to flash. Then it got really bad - no more flashing. Would freeze during the ROM update and hang up.

=> Bootloaders:
IPL: 3.08 (G3 device)
SPL: 3.08 (G3 device)
Built on Nov 13 2006 at 14:02:18
Copyright (c) 2003 High Tech Computer Corporation
=> Firmware:
OS: Unknown
ROM: Unknown
Registry AKU: .1.5.0
Radio: 02.61.11
Protocol: 4.1.13.28
=>Extended_ROM:
Version: Unknown
Name: Extended_ROM
Status: hidden
I'm from romania. Sometimes the phone search and find signal: RO Vodafone, but if I call someone I wait 10-20 seconds and it says failled.The problem is that the phone works but since I tried to put that program my phone didn't find the signal.

deea92 said:
=> Bootloaders:
IPL: 3.08 (G3 device)
SPL: 3.08 (G3 device)
Built on Nov 13 2006 at 14:02:18
Copyright (c) 2003 High Tech Computer Corporation
=> Firmware:
OS: Unknown
ROM: Unknown
Registry AKU: .1.5.0
Radio: 02.61.11
Protocol: 4.1.13.28
=>Extended_ROM:
Version: Unknown
Name: Extended_ROM
Status: hidden
I'm from romania. Sometimes the phone search and find signal: RO Vodafone, but if I call someone I wait 10-20 seconds and it says failled.The problem is that the phone works but since I tried to put that program my phone didn't find the signal.
Click to expand...
Click to collapse
ashasaur said:
While this isn't the Wizard forums, I can tell you this from my many moons of experience...you bricked your radio ROM. Goto the Wizard section and look on how to reflash the radio using SoftSPL.
Click to expand...
Click to collapse
deea92, please go to the Wizard forums like ashasaur recommended before. You're only going to confuse users by posting here in the LEO forum.