Database Users

GMail

How can I configure both my Jasjar and my GMail account to keep all my e-mails on my Jasjar everytime it attempts a send and receive? At the moment it just wipes them clear, leaving me up the creek without so much as a paddle.

Vanishing GMAIL
...bizarre - was just about to post the same question. This is very frustrating! You have to be quick to read your mail, as when the device performs another send and receive it wipes ur inbox!

I used to use Gmail with a POP account with ActiveSync Email with Hotmail with Text and with MMS all coexisting simultaneously and have never had the problem you indicated, all my mails remain until I delete them of my own accord.
Sorry I am not much help. I recently stopped syncing my Gmail as it just didnt get used, I now only use it to store my emails that I want to keep for a long long long time and use my hotmail account for every tom **** and harry that wants an email address
I just simply followed the steps on the gmail website to setup and never lost any.

I've just had a little play and it seems that it might have something to do with what happens to the e-mail on the GMail servers once it's been downloaded using POP.

I have been using POP to access my GMail account and I agree with Simon_Darley... it all works fine.
I use Gmail as a spam filter from various email addresses I have.... I copy (autoforward) all mails from all my different email addresses automatically so it filters the spam, and keeps the mails safe for me so I have an archive of all my incoming messages in one place.
I'm happy to compare settings if you want me to help

This has ALWAYS worked for me:
http://www.aximsite.com/boards/showthread.php?s=8749ac1eba9a4e574e3b66ec8a97c308&t=70622

BudgieUK said:
I have been using POP to access my GMail account and I agree with Simon_Darley... it all works fine.
I use Gmail as a spam filter from various email addresses I have.... I copy (autoforward) all mails from all my different email addresses automatically so it filters the spam, and keeps the mails safe for me so I have an archive of all my incoming messages in one place.
I'm happy to compare settings if you want me to help
Click to expand...
Click to collapse
and yes I do exactly the same as Budgie... forward any other email account to my Gmail...

I've got it sorted. I had to change it to keep all of the e-mails in the inbox once they'd be downloaded using POP; made sense really.

philtech44 said:
This has ALWAYS worked for me:
http://www.aximsite.com/boards/showthread.php?s=8749ac1eba9a4e574e3b66ec8a97c308&t=70622
Click to expand...
Click to collapse
I have used the settings above and can receive my mail but I can't send GMail, all I get is the following message...
"Unable to connect to the incoming mail server. Verify that the server name is correct then try again to send and receive mail."
Is it possible to send mail for Gmail from the Exec?
Has anyone got Hotmail account settings as this would be very useful too :?:
Any help would be appreciated :?

StellaDel said:
Is it possible to send mail for Gmail from the Exec?
Has anyone got Hotmail account settings as this would be very useful too :?:
Any help would be appreciated :?
Click to expand...
Click to collapse
yes if you follow the instructions and configure correctly sending/receiving works perfectly...
Don't you have Pocket MSN ?

Make sure you turn off the setting which deletes mails over 3 days old. This setting seems to be the default. Also have your gmail keep a copy of the messages and not delete them. (You have 2GB on gmail so its not much of a problem.)
You can also send email using gmail, just use the settings they give you (smtp.gmail.com I think?) and make sure you have SSL enabled.

Hello,
i have created a threat in the wizard forum, and now i see you have these problems too.
My wizard delete ALL Mail in Incoming when i send a mail. Whats the Reasen for this? Damn i want to keep my mail!

what worked for me is :
option 3/3
get message headers only
include 999kb of message body
using this setting I can send & receive when I want without losing my mail.

Damn jag_freeman you are the best!!! How do you get this idea??? But it works!!!!!

Gmail POP’ped to desktop and IMAP’ped to Wizard?

I would like to read my gmail email in MS Outlook on my computer, and while I am away from it, read the new only emails (the ones not yet downloaded to desktop) from my T-mobile MDA.
The way I understand it is done is to POP emails to desktop (which deletes them from the email server) and use IMAP on the mobile device to read whatever is not POPped yet. The problem is that Google’s Gmail does not support IMAP protocol. So how do I do this then, other than to change to an email provider who supports both POP and IMAP?

In gmail's POP service you can choose to either delete or archive email d/l by your device. You could read ur email from your pda then the email you just read would be archived into another folder.

I think what you need to do is change the settings in MS Outlook on your desktop to leave a copy of the email on the server for x number of days. On your PDA change the imap server settings to only download the last x number of messages or messages that were received in the last x number of days. I don't use a POP server anymore but you should be able to use the "tools" then "email accounts" then "view or change exisiting email accounts" and look for something along the lines of leave copy/copies of email on the server so that way Outlook doesn't delete them from the server.... In terms of the POP settings on the PDA make sure that it is never deleting emails off the server otherwise you are going to be faced with "dissapearing" email messages.
Hopefully this helps or someone else can be more helpful.

go to your gmail account, in the settings you can set it to be accessable through POP, do that. Dont forget to set it to leave a copy on the server
On your PDA you need to configure Outlook to accept the gmail accout.
go Start > Programs > Messaging
at bottom of screen choose Accounts
click New
enter email address click next
enter Your Name, User name, Password ( I leave the save password box ticked as I am idle ) click next
choose account type POP3
choose Name POP3 (unless you have option to choose another name you like better) click next
in server information
set Incoming as pop.gmail.com
set Outgoing as smtp.gmail.com
click the options button, page 2 of 3 check Outgoing requires server auth , check box Require SSL
click next
box now shows all Accounts as New, Text Message, POP3
click the OK top right of screen
thats it, done.

Wizzer said:
In gmail's POP service you can choose to either delete or archive email d/l by your device. You could read ur email from your pda then the email you just read would be archived into another folder
Click to expand...
Click to collapse
...and hence not downloaded to the desktop if I understand correctly.
justintime07 said:
On your PDA change the imap server settings...
Click to expand...
Click to collapse
Gmail does not support IMAP unfortunately. Also, I do not want to go by the number of days or number of messages because those things are not known in advance. I only want to pop email to my computer, and read whatever is not popped to the computer from the mobile device.
tbc_borg, the instructions are helpful if I only wanted to read email from the road. But after email is downloaded to the device, Gmail does not pop it to the desktop, which is not good for me.
I think I found how to do this.
I got another gmail address, set up forwarding of everything from the main email to the second one (with the original left in the main Inbox). I pop everything from the main email to the desktop and from the second email address to the Wizard. I will be receiving duplicate emails to both desktop and the mobile device, but that is better than having only half of emails on the desktop. Any better ideas? I searched extensively, found nothing smarter (well, again, other than finding an email provider that supports both pop and imap protocols).

I had the same problem. What I did was open a second relay a/c, eg [email protected]. I then added a forward on all mails from my normal gmail account to the relay account. On my phone I have my incoming mail server set to the relay account but my outgoing server set to my normal account. This means that all your mails will be forwarded to the relay account and when you want to reply to any of them on the phone it will send them from your normal account!
Bit of a roundabout way of doing things but works fine!

WOW, good hint with the different outgoing server, decmac! It works just as expected!
But I noticed something else that is wrong. I send a test email to my main email address, it gets forwarded to the relay email address. Send/receive from computer, receive the email fine. Send/receive from Wizard, receive it fine as well. So far so good. However, when I send/receive from the Wizard again, the email message that has just been downloaded gets DELETED and is nowhere to be found on the device (not even in "Deleted Items" folder.) I wonder what I have missed in the settings somewhere.

Yeah, that's a problem. It seems to only keep a current copy of your Gmail inbox on the phone so when you do send/receive it overwrites everything. What I have done to get around this is select "Get Message headers only" and select "Include x Kb of message body" Make x big enough to get all of your messages. It then keeps my messages in my inbox until I either delete it or select "Get entire message and any attachments" in the email message.
Not sure if this would work but maybe move messages into a local folder on the phone. Haven't tried this but in theory it should work! The above works perfect for me!

Perfect! It works!
Vielen Dank!

Kein Problem

phone deletes emails by itself

not sure how this is happining or if its my mistake. but this has happenened to my more than once. the phone simply decides to deletes all emails prior to a spesific date without any confirmation. thank god that there it a copy of them in the deleted folder on exchange server
anybody else suffering from this?

Normal
This is normal, outlook is designed so it only keeps emails from a certain number of days into the past, according to the email settings.
Enter you email settings and tell it to keep the emails from the maximum allowable time, I can't remember how long but the increments were something like Today, last 3 days .... etc.

it deletes all mails that are no longer on the server, nothing to do about it, except as a workaround maybe moving important mails from inbox to antother folder

correct me if im wrong here
but i am under the impression that the number of days in the activesync options is only for the initial sync with your exchange acount

I have the same problem. Once in a while my Gmail Inbox is empty. Glad it is saved in 'All Mail' but the behaviour is very irritating

Are you connecting to your mailbox, i.e. gmail-server or just syncing with your Outlook?
When using POP3 to connect to the gmail-server, it will download all mail to your phone, and thus delete the messages on the server.
Try to connect via IMAP4 and go to the settings of your gmail-account on your phone. There you can change the number of days to something like all messages- just for your gmail-account.
The phone handles "imported" mail from outlook like a "real" email-account on the net. Thus, you can set the number of days independently for each account.

i use exchange outlook
why cant widows mobile be like blackberry it keeps all the email(compressed text on the phone) even when you remove the email to the local pst file it still stays on the device

I doenst matter if it imap or pop3, you can setup pop3 to leave a copy of the mail on the server btw.
But as soon as the mail is no longer on the mailserver (for example after downloading without keeping a copy on the server with your desktop pc) windows mobile will delete the mail from its inbox to next time you check for new mails.

Disappearing emails with Gmail(workaround)

I was having some setup issues with Gmail pop; I’ve found a workaround so thought I’d share it.
I like to check my email regularly with the HD2 throughout the day, but manage the majority of these through Outlook when I get home. So on my HD2 I set up a pop mail account to check my Gmail at regular intervals (5 mins), get the entire message but leave a copy of the message on the server so I can still access these with Outlook later.
Problem was whenever the HD2 downloaded an email despite the setup being configured to leave the message on the server these mails were marked “as read” by Gmail and archived, presumably because my Gmail account was set to “archive emails that have been accessed through pop”. This was clearly overriding the “leave a copy on the server” setting. So I’d get an email on my device, this was then automatically removed from the Gmail inbox and archived, 5 minutes later the HD2 would check again, see the inbox was empty and therefore delete the email from my device. Outlook never got a look in as when I got home all the emails had been archived so it was seeing no emails at all.
Hence the disappearing email problem.
Firstly I tried changing the Gmail setting to “keep Google mails copy in the inbox when it had been accessed by pop”, this worked to a degree but I found it slightly irritating having to go in and manually erase all the emails in my Gmail inbox once I had downloaded them.
I then tried enabling imap in Gmail and binning pop access altogether, i.e., accessing all my emails through imap both on the HD2 and on Outlook. Again this worked to a degree but I have Outlook set up a particular way and I found that imap didn’t really work for me in that regard.
Eventually I sussed getting it to work the way I want, I set up both pop and imap access in Gmail. I had the HD2 accessing mails through imap, and Outlook accessing through pop (with the setting for ” archiving emails once accessed through pop” enabled in Gmail). So the HD2 would accrue all the emails that I received throughout the day and keep these in the Gmail inbox so when I fired up Outlook at home these were still there to be downloaded. Of course once I had retrieved these emails through Outlook these were automatically archived by Gmail and only then were they removed from the HD2 then next time it checked the server, which was fine as they had been dealt with and were no longer required, perfect!
So that’s been my weekend really, hope it helps anyone that wants a similar setup.

POP is the wrong method for your interest.
POP catches the mails from your server and deletes em from it.
You only need to use IMAP method to leave a copy on the server.
Just that easy.
You could have saved a lot time if you only setup imap in your email settings in the phone.
All other stuff was completely too much. Sorry
Im using that method since i had the Touch HD and still use it with Gmail on the HD2 and my mails stay on the huuuuuuge google servers too.

Undoubtedly imap has its advantages, certainly on the phone its working well for me.
You did raise a point:
"POP catches the mails from your server and deletes em from it"
Should this happen when the you have set-up an account on the device thats configured to "do not delete messages from the server"? Because despite my account being set-up this way my emails were being deleted (or archived, either way, disappeared!) nevertheless. That's specifically why i wanted to detail why I did what I did as I'm sure this issue could catch other people out.

POP is designed to catch mails AND clean up your email account on the server.
This makes sense when you have limited storage space (i have an arcor account too and have only 25mb on there).
From my knowledge the client and server must support the "leave emails on server".
Look in desktop Outlook you have the opportunity to check a box with this option.
In our pda version of outlook we dont have that option.
This is mostly the reason that the emails get deleted when using POP.
IMAP is designed to give you the opportunity to have a look at your emails like on the server.
When you read an email on your pda the mail will be automatically flagged as read on the server too.
It is some kind of sync.
There are these two well known ways just to give you the opportunity and fulfil your needs. Just use the one that serves you well.
In your case this will be IMAP

"From my knowledge the client and server must support the "leave emails on server".
Look in desktop Outlook you have the opportunity to check a box with this option.
In our pda version of outlook we dont have that option"
When i was setting up the account on the HD2 I was ticking this option to leave message on server upon deletion (see screen shot), although it seems i was misunderstanding this function.

Yeah the function you checked was only for the deleted mails.
It just tells the server what to do with the mails that you deleted on your device.

Sounds good, I'd just replace imap access on the HD2 with activesync, even better.
I'm interested in what your "weird configuration in outlook that makes you not able to use imap" is though.

Gmail emails not deleting?

Hi everyone,
I have searched the forum for similar problems but can't find anything. I have my email set to check email every 15 minutes. Even after I delete the emails from my phone, when gmail is checked 15 minutes later, the emails return once again as "new". On the computer version of gmail, the emails are still unread in the inbox.
How can I set the "delete" on the email tab to actually get rid of the email? (preferable send the email to the archive function of gmail)
Thanks in advance.

anyone?????

I have the save problem

Use activesync (with push) instead of POP/imap, works perfectly.

Mine did the same thing until I changed my mail settings to say "delete from server" and also "immediately" if you don't change your delete settings to immediate then it wont actually erase the mail until the next time it connects and downloads it all over again.

GMAIL not deleting - Windows Mobile 6.5
I'm running WinMo 6.5 Cell ROM on a Touch Pro 2 from HTC.
I have exactly the same problem. I delete GMAIL messages from the Inbox on my handset. Next time the phone does a Send/Receive it brings down all the new mail again from the GMAIL server. Basically the handset is not marking mail as being deleted, nor is it marking the mail as read on the server.
I'm using GMAIL in MAPI/SMTP mode on the handset as this is what is accepted by default when setting up the GMAIL account on the device.
I've no experience of using ActiveSync/PUSH for mail. How do you set it up?

GNMurray said:
I've no experience of using ActiveSync/PUSH for mail. How do you set it up?
Click to expand...
Click to collapse
I use activesync to download all my messages from google, It also pulled my calendar and contacts to the handset too, I found the instructions by going to: wwwDOTgoogleDOTcom/support/mobile/bin/answer.py?answer=138636&topic=14299 (wont let me post outside links, so Dot = .) Also on section 11 before syncing everything, I synced each item individually first then switched them all on as I was getting errors.

ActiveSync and PUSH MAIL for Google Mail is the best alternative for being able to hardly experience inbox and retrieval errors.

to delete emails go into your inbox and when you delete, use the left softkey (the bin icon) to delete and not the sense menu.

Gmail not syncing
I had the exact same issue. I searched forever until I found what worked for me. It appears to be an issue is you restore using nandroid. Here is the link on how to do it.
www(.)google(.)com/support/mobile/bin/answer.py?answer=113869
remove the () () of course.