I was having some setup issues with Gmail pop; I’ve found a workaround so thought I’d share it.
I like to check my email regularly with the HD2 throughout the day, but manage the majority of these through Outlook when I get home. So on my HD2 I set up a pop mail account to check my Gmail at regular intervals (5 mins), get the entire message but leave a copy of the message on the server so I can still access these with Outlook later.
Problem was whenever the HD2 downloaded an email despite the setup being configured to leave the message on the server these mails were marked “as read” by Gmail and archived, presumably because my Gmail account was set to “archive emails that have been accessed through pop”. This was clearly overriding the “leave a copy on the server” setting. So I’d get an email on my device, this was then automatically removed from the Gmail inbox and archived, 5 minutes later the HD2 would check again, see the inbox was empty and therefore delete the email from my device. Outlook never got a look in as when I got home all the emails had been archived so it was seeing no emails at all.
Hence the disappearing email problem.
Firstly I tried changing the Gmail setting to “keep Google mails copy in the inbox when it had been accessed by pop”, this worked to a degree but I found it slightly irritating having to go in and manually erase all the emails in my Gmail inbox once I had downloaded them.
I then tried enabling imap in Gmail and binning pop access altogether, i.e., accessing all my emails through imap both on the HD2 and on Outlook. Again this worked to a degree but I have Outlook set up a particular way and I found that imap didn’t really work for me in that regard.
Eventually I sussed getting it to work the way I want, I set up both pop and imap access in Gmail. I had the HD2 accessing mails through imap, and Outlook accessing through pop (with the setting for ” archiving emails once accessed through pop” enabled in Gmail). So the HD2 would accrue all the emails that I received throughout the day and keep these in the Gmail inbox so when I fired up Outlook at home these were still there to be downloaded. Of course once I had retrieved these emails through Outlook these were automatically archived by Gmail and only then were they removed from the HD2 then next time it checked the server, which was fine as they had been dealt with and were no longer required, perfect!
So that’s been my weekend really, hope it helps anyone that wants a similar setup.
POP is the wrong method for your interest.
POP catches the mails from your server and deletes em from it.
You only need to use IMAP method to leave a copy on the server.
Just that easy.
You could have saved a lot time if you only setup imap in your email settings in the phone.
All other stuff was completely too much. Sorry
Im using that method since i had the Touch HD and still use it with Gmail on the HD2 and my mails stay on the huuuuuuge google servers too.
Undoubtedly imap has its advantages, certainly on the phone its working well for me.
You did raise a point:
"POP catches the mails from your server and deletes em from it"
Should this happen when the you have set-up an account on the device thats configured to "do not delete messages from the server"? Because despite my account being set-up this way my emails were being deleted (or archived, either way, disappeared!) nevertheless. That's specifically why i wanted to detail why I did what I did as I'm sure this issue could catch other people out.
POP is designed to catch mails AND clean up your email account on the server.
This makes sense when you have limited storage space (i have an arcor account too and have only 25mb on there).
From my knowledge the client and server must support the "leave emails on server".
Look in desktop Outlook you have the opportunity to check a box with this option.
In our pda version of outlook we dont have that option.
This is mostly the reason that the emails get deleted when using POP.
IMAP is designed to give you the opportunity to have a look at your emails like on the server.
When you read an email on your pda the mail will be automatically flagged as read on the server too.
It is some kind of sync.
There are these two well known ways just to give you the opportunity and fulfil your needs. Just use the one that serves you well.
In your case this will be IMAP
"From my knowledge the client and server must support the "leave emails on server".
Look in desktop Outlook you have the opportunity to check a box with this option.
In our pda version of outlook we dont have that option"
When i was setting up the account on the HD2 I was ticking this option to leave message on server upon deletion (see screen shot), although it seems i was misunderstanding this function.
Yeah the function you checked was only for the deleted mails.
It just tells the server what to do with the mails that you deleted on your device.
Sounds good, I'd just replace imap access on the HD2 with activesync, even better.
I'm interested in what your "weird configuration in outlook that makes you not able to use imap" is though.
Related
Hey all.
At home I've my desktop outlook setup to my pop3 email.
Is there anyway to set this account so I can send/ receive to see if there is new mail - or (as I think is the case) do I have to setup a separate pop 3 account to be able to initialize send/receive.
Cheers fellaz!
lr
little_rock said:
Hey all.
At home I've my desktop outlook setup to my pop3 email.
Is there anyway to set this account so I can send/ receive to see if there is new mail - or (as I think is the case) do I have to setup a separate pop 3 account to be able to initialize send/receive.
Cheers fellaz!
lr
Click to expand...
Click to collapse
I was asking the same question on other forums, but it seems that no1 considers this as a "normal" question; I have never got a reply...
When u sync your Universal with your PC, the emails are automatically downloaded into your Outlook E-mail account automatically.
To check your emails on the move, you'll need to set up a new POP3 account with the same settings as per your PC's Outlook....... and when u do a Send/Recieve, it's connected via your GPRS. E-mails downloaded into your Universal will still be downloaded onto your PC when u do a Send/Recieve on your PC's Outlook....That means the same email will appear in both the Outlook E-mail and POP3 accounts on your Universal
Wonder if I'm making any sense......
airbag14 said:
When u sync your Universal with your PC, the emails are automatically downloaded into your Outlook E-mail account automatically.
To check your emails on the move, you'll need to set up a new POP3 account with the same settings as per your PC's Outlook....... and when u do a Send/Recieve, it's connected via your GPRS. E-mails downloaded into your Universal will still be downloaded onto your PC when u do a Send/Recieve on your PC's Outlook....That means the same email will appear in both the Outlook E-mail and POP3 accounts on your Universal
Wonder if I'm making any sense......
Click to expand...
Click to collapse
You do make sense, but… you have just explained to us what we’ve already knew. I would just like to have normal SEND/RECEIVE in pOutlook without having to setup the same thing on the side (my Yahoo pop3). And after that they could synchronize normally…
I hope that I made some sense now…
:?
Yup perfect sense,
the phrase that airbag14 was looking for was:
'no you can't, not to our knowledge'
Gareth
airbag14 said:
When u sync your Universal with your PC, the emails are automatically downloaded into your Outlook E-mail account automatically.
To check your emails on the move, you'll need to set up a new POP3 account with the same settings as per your PC's Outlook....... and when u do a Send/Recieve, it's connected via your GPRS. E-mails downloaded into your Universal will still be downloaded onto your PC when u do a Send/Recieve on your PC's Outlook....That means the same email will appear in both the Outlook E-mail and POP3 accounts on your Universal
Wonder if I'm making any sense......
Click to expand...
Click to collapse
Or just use exchange
www.4smartphone.com
I struggled for quite some time to make email work 'properly' on using my MDA Pro.
First, note that I use Outlook on the desktop. My situation is complicated because I have multiple accounts that I want to sync.
What I found was:
1. Syncing desktop & pocket outlook mail is useless, unless one uses exchange. There is no way to send and receive mail short of syncing with the desktop. And given that activesync 4 cannot sync over the net, means that messages I want to send are stored until I manage to get close to my desktop. Totally stupid design. Someone must have been smoking illegal substances when s/he came up with it.
2. Switching both desktop and PPC to POP sort-of works, but there are severe problems. The first is that a pop account on the PPC is completely separate from the outlook-synced account, so messages appear twice on the PPC. The second is that if either the desktop or the PPC delete messages off server, then the other device gets confused. Copying a message to another folder on the PPC causes the message to be removed from the server, so that it never arrives in the desktop. Read message indications are not reliable. etc etc.
3. Switching to IMAP on both the desktop and the PPC works the best. One ends up with a set of IMAP folders on both the desktop and PPC, separate from the 'normal' outlook inbox (which are no longer used). Operations on either the desktop or PPC are reflected in the other device when mail is checked. Of course, it is absolutely imperative that both devices download messages, not just headers.
So, in the end I have a set of IMAP folders on both devices for each account. Both devices are set up to download messages + headers. The desktop downloads the entire message + attachments. The PPC downloads 15K of the message and no attachments. Deleting a message on one deletes on the other (when mail is checked). Reading a message on one caused the message to be marked 'read' on the other.
Messages sent from the PPC show up in desktop outlook's IMAP sent items folder. The reverse is not true, because desktop outlook puts sent messages into a generic 'sent items' folder, not the IMAP one. This is not a problem for me.
I have turned off activesync for all mail folders, because sync is done using IMAP. I still use activesync for contacts etc.
FWIW, IMAP in desktop outlook has a few problems. The worst is that sometimes it decides to duplicate a message. IMAP is also a bit more sensitive to network glitches, "disconnecting" from the server and requiring outlook to be restarted to reconnect. In addition, as messages are left on the server more-or-less permanently, one might run into quota problems.
mailbox copy
I stumbled on this mailbox problem here again.
I got exactly this issue, as my provider gives me Pop3 (can't get imap to work), and I cant reply on mails when i'm out (outlook mailbox has no send-receive)
Now I figured out, that in case if I COULD do an mail-box copy on my device from outlook-inbox to anonther account inbox, and before syncing do and send-items-box copy back to outlook send-items-box, this would solve a BIG part of my problem.
Has anyone EVER heard of an app that can let you copy whole mailboxes between accounts on your PPC device?
I also posted this question befor but to be sure are you all saying in a round about way.........
i ave a pop email account on my laptop, this i sync with a cable to my Exec, And on my Exec i also have a pop3 account the same account as on my laptop....
so if i am out ( and my laptop is not on) i use the pop3 account on my Exec for sending and recieving mail no problem, BUT if whilst out i see from my Sync,ed email from the laptop befor i left in the morning a email i need to repley i cant, i wish i could read the email then tell it to reply / send via the proper pop account on my Exec not the sync account
Do you all have this problem
Thanks
John
I prolly dont understand the problem fully, because I think it has a simple answer. On your PPC dont sync the mail from outlook through activesync but set up a new (p-outlook) pop3 account with the parameters from the pop3 outlook account (minus the smtp-server offcourse, this should be the smtp of your phone operator). I have this setup and can send/recieve mail on my MDA Pro. When I get home I recieve all mail from that day on my pc, storing it on my pc. At the next send/recieve on my MDA Pro, all the mail collected by the pc will dissapear (on the MDA Pro) and new mail will arrive. If you want you can sync the outlook mail with your PPC but it will function as a old-mail-database next to your p-outlook pop3 account.
what I did was:
1. I Created a new mail account - POP3 - and configured it to be read just in O2 exec.
2. I configured my mail account to forward all mail to the mail account I created for the PDA, and also keep messages in my mail account, so I can read them in my PC as well.
3. I dont SYNC mails, just check them by using WIFI/GPRS/3G.
This is not very "polite" but works for me. anohter solution, IMAP, another, REAL MAIL from Vodafone.
I've not seen this one answered before, so hopefully someone knows now...
You can set up POP3 mail accounts on your phone, so you can download e-mail on the go. You can also sync the mail on your computer's Outlook onto your phone. But can you do both?
Is it possible to read the mail from your POP3 on your computer, via Outlook, sync it to your phone, then when you're away from your computer, download and read your new mail on your phone, then when you get back to your computer, have that e-mail that you downloaded sync'ed back to Outlook on your computer?
Very interesting question. As far as I'm aware it can only go one way. You can sync (download) to your phone, but I don't believe it's possible to sync in reverse (have mail sync from your phone to your pc). But just out of curiosity, why would you want to? As long as your "Leave copy on server" option is checked in outlook, your mail will always be on your email account's server until you delete it, so that should negate you having to sync mail back to your pc. Unless when you are downloading mail directly to your phone while you are away from home there is no copy left on the email server, which is definitely a possibility. If that is happening, I would contact the cellular service provider to see if there is a way to view basically a copy on your phone while leaving a copy intact on your email server.
Hope this helps.
Been thinking about the same question recently. And i can see the reason for wanting to reverse sync.
Say i have e-mail sync'd between pc & wizard. I go out and check my mail and download 5 new messages (leaving on the server). Now i go home and my pc gets the new 5 messages. when i sync will i end up with a double copy of my e-mail on my Wizard?
i cant currently test as my PC is in pieces so i've been using my wizard for e-mail, but its not under "outlook mail" but a new account conencting directly to the pop server, can i have 1 account that will sync to outlook or pop?
Sry i dont answer anything!
you can sync outlook and a pop3 account if seperate
for instance, i sync my inbox with my outlook which works fine
i also have a new "account" in my messages area which downloads my pop mail via gprs or wifi (whichever is in access).
when you download mail from pop, it still stays on server which is good... then when you get home, you can download these on the machine
as far as i know, you cannot sync the mails back to outlook because of the way it treats the mails but i might be wrong as ive not tried it... if i remember, i will trty when i get home.
also there is limits and attachment restrictions etc so not sure how they would work.
What the poster means (At least what I like to know), is if it's possible to sync Outlook mail. Then, on the go, you want to check if there's mail. Here you have to create an account. Is it possible to have the Outlook-account of the pda have the mail checked? So only the new messages, which haven't been outlook-synced are downloaded...
Because, now, on the go, when I do a Dial-in or on a Wifi hotspot, my 'Outlook' can't download new mail. And another account (the dial-in one) starts downloading messages of 3 days (I know you can set this, but that's only half a solution...)
No way around this?
Nope.
The only two-way sync to the desktop is Outlook Exchange mail.
Hi I've been tracking this topic on many sites, and have seen no answer.
If you only have POP3 (imap and exchance are ok), you are screwed.
I have on the PPC the oulook boxes, and a seperate account (setup like the account on my PC-outlook), that works fine on Pop3 via wifi or gprs.
What any pop3 user likes to do, is sync your PPC, get out and reply, send and receive mails. This is how it works:
- read your mails, do a reply! (which is not possible, as the oulook on you PPC cant send receive)
- so you like to copy that mail to the seperate account (Which is not possible too, you cant move mails between boxes)
- so you copy the content to a new mail in the seperate account, (and add all the cc's that where in the list, ohw!) and do there a send/receive, done...
- really?... how to get your send-mail back to your outlook send items box???, so you set yourselves in bcc for all send mails (or get a program for that)
Its a pain and a waste of time (anyone who knows a better solution, tell me and dont tell me the Imap or exchance story)
I think the solution can be 2-ways:
- or a patch that makes the send/receive available for the outlook account on your PPC
- or a mailbox-copy / move function, that eases the copying between the accounts.
Anyone has these solutions?
not sure how this is happining or if its my mistake. but this has happenened to my more than once. the phone simply decides to deletes all emails prior to a spesific date without any confirmation. thank god that there it a copy of them in the deleted folder on exchange server
anybody else suffering from this?
Normal
This is normal, outlook is designed so it only keeps emails from a certain number of days into the past, according to the email settings.
Enter you email settings and tell it to keep the emails from the maximum allowable time, I can't remember how long but the increments were something like Today, last 3 days .... etc.
it deletes all mails that are no longer on the server, nothing to do about it, except as a workaround maybe moving important mails from inbox to antother folder
correct me if im wrong here
but i am under the impression that the number of days in the activesync options is only for the initial sync with your exchange acount
I have the same problem. Once in a while my Gmail Inbox is empty. Glad it is saved in 'All Mail' but the behaviour is very irritating
Are you connecting to your mailbox, i.e. gmail-server or just syncing with your Outlook?
When using POP3 to connect to the gmail-server, it will download all mail to your phone, and thus delete the messages on the server.
Try to connect via IMAP4 and go to the settings of your gmail-account on your phone. There you can change the number of days to something like all messages- just for your gmail-account.
The phone handles "imported" mail from outlook like a "real" email-account on the net. Thus, you can set the number of days independently for each account.
i use exchange outlook
why cant widows mobile be like blackberry it keeps all the email(compressed text on the phone) even when you remove the email to the local pst file it still stays on the device
I doenst matter if it imap or pop3, you can setup pop3 to leave a copy of the mail on the server btw.
But as soon as the mail is no longer on the mailserver (for example after downloading without keeping a copy on the server with your desktop pc) windows mobile will delete the mail from its inbox to next time you check for new mails.
Well, I have a small problem...
On my laptop and hd2 I selected: keep messages on server, so when I delete them from laptop or phone, emails can still be stored on main computer, because they are kept on mail server...
But after I run sync on my main pc, messages are deleted form the server, and all ok with that, I want them to be deleted so I have more free space for new email's.
But when I send/receive email's on hd2, the old email's aren't shown anymore, I guess they delete themselves because they aren't on email server anymore?
But some one these email's are important because they keep important information or just something I might need, and I would like to keep them on the phone.
Is it possible to prevent them from being deleted after they are already downloaded to the hd2?
Thanks
From my experience it has to do which kind of server you are using. I know that pop3 servers do not save the emails on the server once they are downloaded to your client. Try using an imap server if your email provider has one.
Edit: when i read your question again I think I missread it the first time.
I use pop and everything works fine on laptop.
Problem is only on hd2, email's which aren't on server when sync begins are deleted...
I know that e-mails are still kept on POP3 server but hd2 somehow deletes its internal view and shows only last e-mails (last day(s)). I do suspect that there is possibility somewhere to define view window (e.g. 2 weeks or more ....) to see all e-mails.
Can anybody help ?
I have the same problem. After some days (I think 3) the EMail Client on the HD2 deletes (or doesn't show) previous emails when you connect to the server to get new ones.
There has to be some option to prevent it from doing this...?
I might be wrong in this, but my understanding of the "keep messages on the server" setting is that the server is the main source of messages, and they are not deleted from there simply by viewing them no another machine. It also means that the other machines (PCs, laptops, phones etc.) only get copies of the messages, leaving the originals where they are. It does, however, mean that you can delete a message from a machine where you are viewing it and it expects you to mean that you wish to delete it from the server.
Like I said, I may be wrong in that, but that's my understanding.
I use ICS CM9 email (not gmail). Have not found a setting to increase how many emails should be kept in the program. So if I check my emails and have 30 new all the old ones will disappear. There has to be a setting for this? Why can't I have a few hundred emails there?
Would all so like to know this answer please.
Check sync options. And change days to sync from automatic to however long you want messages to show.
hkgrob said:
Check sync options. And change days to sync from automatic to however long you want messages to show.
Click to expand...
Click to collapse
There is no "sync options". There is General settings and the email account settings. In email account settings, there is "incoming settings" but no setting for days (for IMAP. it might be if you're using exchange).
My conclusion is that this is not possible to increase from 25 emails for IMAP or POP. Which makes me wonder, how do everybody get by this? Reload older messages all the time? or everybody use K-9?
Android mail programs don't keep email messages.
You should set your mail account for keeping mails
on the server for xx-days before deleting them.
If you open your mailbox on your pc, it will by default
wipe your mails from your server, nd the next time you sync
/check with your phone all older messages wil be deleted
friedje said:
Android mail programs don't keep email messages.
You should set your mail account for keeping mails
on the server for xx-days before deleting them.
If you open your mailbox on your pc, it will by default
wipe your mails from your server, nd the next time you sync
/check with your phone all older messages wil be deleted
Click to expand...
Click to collapse
You misunderstand!
Android email program DOES keep email messages stored locally. The ICS Email app keeps 25 emails. When you get new emails it deletes the older ones locally. you can reload them from the server if you have the patience to wait and if you are online.
Is it really only me and REVHE4D in the whole world that are annoyed by this issue?
If I remember correctly, the Samsung email app does have settings for how many emails to store locally.
I have the same issue.. The Samsung ICS email client doesn't work that well for me, it doesn't delete emails properly.
The stock ICS Email app seems to have like no settings. Why don't they just let us use the GApps Gmail client for our own private imap/pop3 servers as well? The interface is slick, its integrated into the widgets/homescreen... It's so stupid that we're unable to add our own personal accounts to it.
No Nick5000, you are not the only one annoyed by this. I am too, especially because I clearly remember that on my old Galaxy S2 when I was running gingerbread, it kept all my emails up to 500. I don't know why they changed it down to 25.