Other than just buying the Prophet and configuring the operator settings, does anyone know if, and when T-Mobile are going to release this PDA Phone officially.. specifically, here in the UK? I have just phoned their Customer Service, and as per usual did not have a clue what I was on about!
Thanks guys.
Related
I was on the phone to o2 UK for 15mins today trying to enable MMS on my handset. Is is not possible! o2 will not allow the use of GPRS and MMS together. You can enable MMS but must disable GPRS. I asked if they had any plans to enable the use of both. The woman on the other end said no!!
My Serial Cable is on order. My contract runs out in August. Change of providers me thinks. Maybe orange and the Sony p800, just for fun...
[I also use my sim chip in a Siemens S55, hence the MMS request]
What experience if any have other people had trying to enable MMS please lets see what I am doing wrong...
Martin
I've had exactly the same problem here. Being rather annoyed by this state of affairs, I spent a good three hours repeatedly calling both O2 and Carphone Warehouse to try and get a decent response as to why this was not possible.
The responses fell into two camps:
1) Technical problems - "GPRS takes all the available slots so MMS can't push messages through". This smells like BS to me, even though I got this answer from fairly clued up tech support people on the data team. After all, it's virtually impossible to keep a permanent GPRS connection going at present, so if I'm not using GPRS, why ever should I not be able receive MMS?
2) Simple administration problems on the billing system - it's currently impossible for the O2 accounts to have both a GPRS data plan and MMS activated purely due to red tape in the billing system. This seems more likely to me. Expecially as one can get MMS activated, but have to 'downgrade' GPRS to a pay as you use service at £5/MB. That's an active GPRS and MMS service by my reckoning - it's got to be red-tape.
I was told 'unofficially' that they were looking into this and had a very loose date of end of May for this silly situation to be rectified. However, we all know how loose O2's deadlines are - EUU3 was released in March, with no file in the installation dated after November.
I even got a semi-official email (quoted below), but this, IMHO, is plain confused as the proposed solution quotes a Rom update. If unavailability is due to "necessary changes taking place on our network systems" then why would it require a client side ROM update? Basically, I beleive this just refers to the availability of EzWap 2.5 from O2.
Re. your query on MMS usage on the Xda.
After mailing the relevant people concerned, I have the following information..
MMS will not work with the Xda at this moment in time due to necessary changes taking place on our network systems (no timescales to hand).
(This would possibly account for your Service Provider being unable to provision MMS for you at this time).
O2 are also driving to have MMS available for the Xda in the next few months - possibly as part of the next ROM after 3.16.32 (currently in testing).
I hope this helps..
Click to expand...
Click to collapse
but have to 'downgrade' GPRS to a pay as you use service at £5/MB
Click to expand...
Click to collapse
I changed my data plan from 13.99 for 3mb, to £2.25 (maybe £2.95 I forget because of my frustration!) per 1MB, PAYG. This is one hell of a saving for me. So if I try again, I should be able to get MMS enabled. Confused!
I asked specifically:
"I cannot use GPRS and MMS on the same phone"
02 "no, you will have to disable gprs".
At the price I have been quoted for PAYG 5MB is less than £15. So I'm on a better deal?
Is there any official, or accurate information on this please.
Martin
Guys,
I have just spoken to O2, and there is another system that they use that will allow GPRS & MMS to co-exist on the same tariff. It's called the "die" system, and involves you "porting" your number to a different customer base within O2.
Sound daft to me - but heres the catch. You have to be out of contract, i.e. over the 12 months initial period. In my case it is this Sept. So I will be chasing them then.
Ho Hum.
8)
Humm
The issue is one of service providers.
O2 stores are OK - generally you can just about get what you're after.
But, if you bought your kit from dixons or Carphone, they don't have to offer MMS and GPRS, even if O2 support it! stupid, huh? guess it will cost money offering services people want.
Now, if O2 direct can't do it then that's pretty ****.
I have an O2 SIM from an O2 shop, which has MobileWeb and MMS enabled (bought with a 7650). Slips easily into an xda...
But, MMS on xda is prety poor... :?
mms
i got mine from o2 and they have said that i cant have mms and gprs as the xda cant deal with the both ????????????? :?:
> the xda cant deal with the both
Of course it can. This seems to be just a techno-BS-excuse to try and put off potential users. OK so the XDA probably can't receive a WAP push message for an MMS when GPRS is in use, but then, it can't maintain a permanent GPRS connection anyway.
IMHO the reason they don't allow both tarrifs is purely administrative.
mms
sounds like excuses i am currently on rom 3.16 and i have had my xda for a few weeks. o2 arent very helpfull and they shouldnt be selling this product if they cant provide the support for it 8)
mms
you cant use mms on the xda its not possible to get the correct Ezwap 2.5 connection and mms settings for this program to work in the UK. If any one can help then email: [email protected]. cheers
Re: mms
kevin said:
sounds like excuses i am currently on rom 3.16 and i have had my xda for a few weeks. o2 arent very helpfull and they shouldnt be selling this product if they cant provide the support for it 8)
Click to expand...
Click to collapse
Not excuses at all. The XDA does not support MMS features 'out of the box' and without using no UK Acredited software (acredited in Asia & Australisia). If O2 don't wish to support a 'feature' that was not advertised as being part of the package, then that is down to them. They never said it would work in the first place.
If you download the o2 gprs settings direct from their site its free!
They are currently running a free use with fair use policy of course.
I'm using a t610 with this no problems.
Good hunting...
I work for the Aberdeen O2 store and we have came acros this problem with a few of the billing agents.
CCL and Cell ops I believe to be the worst at this. There is no plans for them upgrading there system and you should leave them if you want the XDA2 or any other phone to run the gprs and mms at the same time.
The O2 stores now use a new billing company the same one for o2 online connections and I got my XDA2 through them and it works mms and gprs fine.
There are loads of billing compaines within o2 carphone warehouse and singlepoint seem to be the worst.
Also please note that o2 direct is normally your billing agent and there really **** when it comes to knowledge on the XDA's.
Us boys in the Aberdeen store know our stuff so if your stuck just pop in past it's probly a fair bit away from everone but its a nice drive up here
Richard
I had the same explaination from O2 after some 6.5 hours on the phone over the course of a week.
I'm a pay monthly customer - they told me the tarrif was incompatible.
After some complaining, one of the guys in the data services dept turned MMS on, and sent an email to the billing dept.
two days later I had a text message saying it was all up and runing.
I have tried it, and it works. I have MMS & GPRS
now if only I could get this bloody SanDisk SD Wifi card to work !!!
hello all, i just got my I-mate XDA II today and it is a great phone - however i am having a small issue with it. You see i am Los Angeles Area on t-mobile and somehow the phone always conencts to the Cingular network in roaming mode. I tried changing the settings in the phone network - but it did not help.
can you kind fellows please help me out on this - i do not wish to return such a nice phone.
I was even thinking of loading the NL T-mobile 1.60 Rom, will that work??
thanx in advance
T-Mobile doesn't have its own network in California, it uses Cingular's. The network shows as "T-Mobile" in California only on sets that have T-mobile ROM. All others show "Cingular". I burned a European ROM on my MDA I a few months ago, and it was showing "Cingular" as the network. So, enjoy your new phone and don't worry about "roaming charges" in California.
MPD is correct about the T-Mobile network and I won't worry about myself
but installing the T-mobile 1.60 Rom is a good idea!
HTH
bah, replied to wrong thread somehow.
thanx a lot guys for the help
2 part question:
1. Is anyone currently using KSE Truefax on the IMate Jam?
If so, please advise s/w, ROM's, special carrier dependant considerations.
2. Is anyone currently using KSE Truefax on the IMate Jam with TMobile USA GSM service?
If so, please advise what (if any) contractual options through TMobile you had to select to enable fax for your account.
I've spent a few days trying to figure out what the hangup is with KSE on my Jam but it hasn't been easy.
First, IMate support folks tell me it is a device problem and I have to return the device (yet, I am getting numerous responses to my post at ClubImate from others with same problem... so I don't think it is a device malfunction but it could be either carrier service option or could be a need for Jam radio version patch).
Next, I contact TMobile to arrange enabling fax on my account and they are not too knowledgable so... I just want to make sure that my required route to start faxing is to pay for the $10/month TMobile fax option that creates a second line for incoming fax capabilities (I am not interested in receiving... only sending so if there is a way to allow the fax data but not pay for the second line, then that is what I want). The fact that the TMobile folks have never heard of an IMate Jam only complicates matters when they try to refer to their canned support statements and policies.
Thanks!
Hi,
I've ordered an O2 Exec and have an O2 account but the account is managed by Vodafone since they purchased Singlepoint (or SingleIQpoint, as I preferred to call them).
When I called Vodafone to ask whether I could upgrade my account to a 3G one I was told that my existing SIM card in the Exec would allow me to use 3G data speeds (no indication of exact speed) but that video calling would be impossible unless I shifted my account to a full Vodafone one.
Has anyone got any insights as to whether this is accurate or not?
Many thanks!
Case of SingleIQpoint again I fear! Call O2 and get the real story!
Although this may not be of any use, I had a similar experience with a vodafone reseller (who went t#ts up) a few years ago, I think it was with GPRS, I had to get a new SIM from Voda direct.
And as for singlepoint 4u /cauldwell grp, the least said the better!
I'm now stuck in one of those infernal loops where I call 02 who tell me to call Vodafone who tell me to call O2 who... :shock:
I'm now desperately trying to think up some scheme to sort this out.
I've had my Vodafone/SingleIQpoint/O2 account for about 2 years now. If I get the PAC number from another account, can my Vodafone/SingleIQpoint/O2 number be changed to it?
Please help me before my brain escapes through my ear...
@The Doctor, just use the O2 SIM you have and if you can't make video calls complain to O2 and SingleIQpoint. They will have to give you a new O2 SIM if you complain hard enough.
Also threaten to report Singlepoint to OfCom!
I am a t-mobile customer with an unlocked htc tytn. I wanted to know what woudl happen if I loaded my phone up with the t-mobile mda rom form the t-mobile site. If anyone knows please let me know. I have been trying to get the edge feature to work and im in a edge area but I still do not get the signal. Is there some sort of settings that I need in order to get edge to work. Thanks for the help
There is no t-mob rom upgrade available for HTC Hermes yet, probably the rom you are refering to is for another device. T-mob branded Hermes is called "MDA Vario II".
And yes, you need your operator settings for the data connection to work.
t-mobile settings
I am having problems with the tytn. I have a htc branded tytn and I am with t-mobile. I have all of my settings right. The internet works the mms works but the damn edge does not. What am I doing wrong. Whats going on here. Is there a t-mobile expert on this form that can walk me through getting this phone to do what its suppose to do.
probably a dumb question, but... are you on edge coverage?
pof said:
There is no t-mob rom upgrade available for HTC Hermes yet, probably the rom you are refering to is for another device. T-mob branded Hermes is called "MDA Vario II".
And yes, you need your operator settings for the data connection to work.
Click to expand...
Click to collapse
Indeed, not yet, but as soon as it'll be made available it'll most likely appear on this site: http://www.tm-phonedownloads.com/mdas.html
Re: t-mobile settings
gordiejamz said:
I am having problems with the tytn. I have a htc branded tytn and I am with t-mobile. I have all of my settings right. The internet works the mms works but the damn edge does not. What am I doing wrong. Whats going on here. Is there a t-mobile expert on this form that can walk me through getting this phone to do what its suppose to do.
Click to expand...
Click to collapse
Surely ringing them up and asking would be the quickest way of getting the right settings? You can just ask for them, write em down, and input them manually...
t-mobile rom
Yes I am in the edge coverage zone because I could be standing next to someone with a mda form t-mobile and they have edge and I done. Plus I live in an edge zone and I spoke with t-mobile and all of the settings are right and they told me I should be getting the coverage.
How do you have your connection set up? On my phone (T-Mobile UK), the T-Mobile Internet connection is set up as Cellular (3G, GPRS) in the dropdown box... I don't know what the options are for the US ROM, but I'm guessing they're similar...