KSE Truefax... on TMobile USA - JAM, MDA Compact, S100 General

2 part question:
1. Is anyone currently using KSE Truefax on the IMate Jam?
If so, please advise s/w, ROM's, special carrier dependant considerations.
2. Is anyone currently using KSE Truefax on the IMate Jam with TMobile USA GSM service?
If so, please advise what (if any) contractual options through TMobile you had to select to enable fax for your account.
I've spent a few days trying to figure out what the hangup is with KSE on my Jam but it hasn't been easy.
First, IMate support folks tell me it is a device problem and I have to return the device (yet, I am getting numerous responses to my post at ClubImate from others with same problem... so I don't think it is a device malfunction but it could be either carrier service option or could be a need for Jam radio version patch).
Next, I contact TMobile to arrange enabling fax on my account and they are not too knowledgable so... I just want to make sure that my required route to start faxing is to pay for the $10/month TMobile fax option that creates a second line for incoming fax capabilities (I am not interested in receiving... only sending so if there is a way to allow the fax data but not pay for the second line, then that is what I want). The fact that the TMobile folks have never heard of an IMate Jam only complicates matters when they try to refer to their canned support statements and policies.
Thanks!

Related

Fax Software

Can anyone recommend Fax software that I can load onto my XDA II to enable it to sebd and receive faxes? I have a fax number that I had with Orange but O2 do not have the same facilities for fax so I have had to put the number on permanent divert to my home fax. Not good as I cannot read them when I am out on the road working. O2 refused to tell me any fax software as they cannot endorse any companies other than O2, and as O2 do not do the software I am stuffed! Any ideas?
KSE Truefax 2
Try KSE Trufax 2.06 for XDA II, at:
http://www.ksesoftware.com
(although it's not always working with me)
When I download will it wipe off anything I have on my XDA? I am very nervous about downloading stuff as I do not want to loose any info I have on my XDA. Thanks
You can download it and install it simply. It won't wipe anything. When sending a fax, the telephone function is automatically suspended, and, when finished, it goes on again. Sometimes, while sending a fax, the system hangs so you need to make a simple soft reset.
got the trial version can but says no carrier any advice ?
hi jus got the trial version of the sofware when i try to send a fax the program reports - dialing using internal modem - slight pause - then says no carrier signal ....... can you shed some light on this for me please .....
thanks heath.
problem sending faxes !!! solution
hi loaded the software as noted above but on trying out the sofware i kept getting the message no carrier i found some info on the kse website which told me to ring my provider and ask if the sim card was enabled for fax !!!
ang guess what yep i am now waiting for the settings to filter through the system.....
i will report back to this thread with an update in errrrrrr 12 - 24 hours...
reporting back !!!!
very impresive have had the trial version running and have used it succesfully many time to send as yet not received any still working on that but information i have suggests i again need to contact my provider to be issued with a fax number ???....... will keep you all posted. :?
Why we need a fax number from provider?
Why we cannot use a standard gsm number?
Anybody knows another software capable to receive faxes without a special fax number?
:roll:
I beleive you can't fax directly over GSM because it's a completely different set of communication protocols to fax. It's analogue for a start. GSM modems don't know about fax carrier signals etc. What happens when you get a fax number from yoyur provuder is this number goes to a box at your phone provider, which accepts fax protocols and converts things to go via a GSM data channel to your phone.
I wonder if a completely software fax solution would be possible, ie it opens the GSM audio stream and provides a software based implementation of fax comms. Probably impossible as even though anlogue fax and GSM audio are similar bandwidth (9.6Kbps) the GSM audio codec is geared to voice so wouldn't represent the fax singnal adequately.
andyclap said:
the GSM audio codec is geared to voice so wouldn't represent the fax singnal adequately.
Click to expand...
Click to collapse
Fax tones are specifically designed to work over voice systems....
(300 to 3.4K)
as these are the set limitations of earlier Telephone Transmission systems....(4 meg fdm & pcm)
Don't know a lot about GSM though..... :?

FAXING problem

OK, I have the new KSE True fax its on my XDAII,
(rom 1.72.00wwe, date 03/15/04, radio 1.17.00, protocol 1337.28, ext rom 1.72.181)
I have spoken to the software company, KSE TrueFax, they say its an o2 fault, (latest version supplied for O2 XDA and alike) and O2 say speak to the software company.
The fax when used switches off the mobile then initiates the modem then dials, then says no carrier detected? and switches off.
Yes I have fax enabled, Yes I have a fax number, I also have a Data number which all worked at the touch of a button on my 9210i and still does.
Can anyone help me, my hair is slowly disappearing in lumps!
Cheers
Trevor
Fax
my fax workes fine, Im currently in Amsterdam on there network and all is good
Faxing problem
:evil:
Well thanks Mario, its nice to know your fax is working fine!
Trev :shock:
Are there any com port settings that need to be changed
Hey
I have exactly the same problem as you and I started asking about it in another thread on here. However it died when the agreed solution was to ensure that fax was enabled on my service by calling up O2. I havent done this yet because im in the process of switching to Orange.
On the other hand you have definitely done this step already since you have a fax/data number and I assume this number is entered in TrueFax settings. Despite this, you still get the same error message as I do which is puzzling and worrying since some people kindly mention they have no problems!
The TrueFax website isnt much help either saying that "no carrier detected" is a very general message that could mean a lot of things, some listed can easily be elminated. One interesting point is how you enter the number to send the fax? Do you just enter 012345678901 or +4412345678901 or +++4412345678901. The help pages seem to indicate that the ++ or +++ and country code is something to check. I had a mess about with different combinations and it didnt work for me, however I probably dont have fax enabled on my service, which ill try to fix when im on Orange, hehe.
Please could anyone find the cause/solution to this problem or offer any fuurther suggestions?
Ash
Faxing problem
Well, after much emailing to KSE, some of the problem is solved.
1, the software switches of the mobile because...........that's the way its designed as its not integrated into the hardware like theNokia 9210i.
This problem will remain untill Mr Gates (Microsoft) allows software houses to fully integrate his and their software into PDA's.
well that's what they tell me anyway.
2, no carrier detected...............several reasons given for this.
a, no fax number
b, no fax number assigned to sim
c, no fax number activated by service provider
d, no data number
e, no data number assigned to sim
f, no data number activated by service provider
Notice that also the latest version of Truefax must have the latest ROM and Extended Rom KSE say.
I have all of this and still nowt!
Returning to Nokia is getting closer....
TREV
Faxing Problem
OK, OK
It now appears the latest software from KSE does not work on XDAII with the latest ROM versions it only works on the XDAIIs.
Does anyone out there have a working program on an XDAII with latest ROM version and of course Ext ROM?
Are you or have you had problems running latest KSE Fax software?
What software are you running does it work ?
Does anyone have an older working copy of KSE Truefax for XDAII ?
Can anyone send me a copy which works ?
[email protected]
Cheers
TJ
Fax
I am runnig an XDAII with the latest ROM and the extra bundle that I picked up from this Site.
When dialing a fax number I include + and the area code and thats it !
I made no changes to the units settings bar a soft reset
Re: Faxing Problem
ukmctc said:
OK, OK
Does anyone have an older working copy of KSE Truefax for XDAII ?
Can anyone send me a copy which works ?
TJ
Click to expand...
Click to collapse
KSE True Fax 2.06 :?: :?:
http://forum.xda-developers.com/viewtopic.php?t=11739
I had the version listed above working on my XDAII before latest ROM upgrade.
After latest upgrade with latest version, it worked straight away after hard reset. Haven't changed any settings at all.
Got it on my MDAIII as well and works fine on that too.
Well the sagacontinues.
NO I don't have a working fax and have tried 2.06 too, the only thing that happened was the first fax it tried to send it asked for the first time what modem I would be using, then did the usual...................NO CARRIER DETECTED!
Yep I have been onto o2 and the usual YES its all on!
I have discovered though O2 have a massive problem at the mo, going back some 6 weeks, their system has packed up and things are not going well with the new installed system.........people are being billed for calls not made! and some are not being billed at all, so those of you on o2 keep an eye on bills etc;
Ah well, suppose its back to my faxing problem....thinking of changing to Vodaphone network.
Fixed It!
Hey
Well I must reccommend to ukmctc to do it and make the switch. I have just changed from O2 to Orange and not only does everything such as GPRS, WAP, MMS all work as before (I had to input new settings), faxing now works without a problem.
On O2 I simply could not get faxing to work and always got 'no carrier detected'. It made me wonder if the people saying it work ed for them were real or not.... :lol: :lol: :lol:
One thing I have ensured I do, and I dont know if it makes a difference is to prefix all numbers in TrueFax with +44 and omit the first 0, including the space where you input your own fax number. This means correcting the provided number when you're using the built-in contacts list to select a number too.
Good luck to everyone thats still having problems, maybe switching network is the solution! :idea: If anyone wants to grill me about the settings I use, please ask away. I am using KSE TrueFax 2.08 as supplied in O2's appsuite.
Ash
Faxing Problem resolved!
8)
Yes resolved it was easy to do!, you won't believe how easy......
Put my sim back into my Nokia 9210i and it works perfectly, I can now send receive faxes while receiving or making a voice call or surfing the net.
I'm so happy I could..sit!
Looks like the new toy isn't as good as the old one.

KSE True Fax -- Fax Send/Receive in the USA

Is there anyone in the US that has successfully sent or received faxes on T-Mobile USA? If so, can you give me some information on what you did/what T-Mobile did for you?
I've read the other posts, and they indicate the fax features are provider dependent and, in the case of receiving faxes, you actually need a second, dedicated number.
Cingular's stance might be interesting, other than the fact that I'm in the T-Mobile contract for another 4 months... <G>.
Thanks.
I tried to use this software before. The TMobile tech guy told me I would need to add CSD service to my account for another $9.99/month. I was not interested so I didn't pursue it further. I read somewhere that if you're lucky you don't have to get a different number. Otherwise to get CSD service, they might have to give you a different number. Don't know if it is true.

Blackberry and i-mate JAM

Hi All
I'm in the uk and have an i-mate JAM which does just about everything I want - apart from Blackberry.
I've tried the v1.2 blackberry connect s/w from O2 on it - it loads and doesnt give any errors but doesnt generate a PIN, and doesnt display an IP address.
I've had blackberry enabled on my sim by vodafone (my provider) and Ive setup a new GPRS connection with the apn of blackberry.net
I can't seem to get the desktop software to talk to the jam either - and when I click on the 'start' button on the connect software on the JAM it attempts to connect and then just disconnects.
Any ideas anyone? I really want this to work - is there a workaround that anyone knows about?
Thanks
Will.
Let me know if you get this working. If it does I'll be straight down the shops to buy a Jam.
Hi, I`ve the same problem. German T-Mobile ROM and Blackberry Client from the blue angle (T-mobile Version). The blackberry client starts normaly, but it is not generatin a BB-Pin. It always says "Aufwartung" whatever this means. The IMEI is displayed correctly.
Has anyone an idea?
Petons
there is no desktop software for the non RIM blackberry devices, and your best alternative for instant email would be alwaysonmail.com until a client is released from RIM for use on the Magician.
rgds
Jim
Hi there
I beg to differ - I have a copy of the rim desktop software for activesync.
Its called 'Blackberry Activesync Configuration'.
Will.
Welcome to the club. A friend from a german ppc forum told me, we won't get any success, cause T-Mobile put BB in the ROM Upgrade just for MDA II & III. Even we have the CAB file, it will not work as long as someone here changes a responsible part in the registry. Just installing the CAB won't work.
But I don't understand T-Mobile. They would earn much more money (as they already do), if they would offer this service to MDAc users - and they are not less! So we may have to hope for an update...
MrMacMax said:
Welcome to the club. A friend from a german ppc forum told me, we won't get any success, cause T-Mobile put BB in the ROM Upgrade just for MDA II & III. Even we have the CAB file, it will not work as long as someone here changes a responsible part in the registry. Just installing the CAB won't work.
But I don't understand T-Mobile. They would earn much more money (as they already do), if they would offer this service to MDAc users - and they are not less! So we may have to hope for an update...
Click to expand...
Click to collapse
RIM refuse to provide support for BB on Magician, to carriers. No RIM support means no software ever.
Why? I dunno, they're canadian aren't they....
Maybe they got hit by a moose....

Stupid Club I-Mate question

Do you have to have an IMEI number of a handset purchased from I-Mate in order to join?
You can also use the IMEI of a used device, but I think you need to pay $69 per annum for the Exchange Server facility
That's for push mail? I might consider trying to find a used IMEI, as my device is from o2.
answer
yes you have to have an I-mate phone and speaking for someone who has purchased the, pda2k, jasjar, k-jam, and sp5m you can only browse the support of the phone you have

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