QTEK Support - new ROM and WLAN g standard - 8125, K-JAM, P4300, MDA Vario General

Hi,
iam using a QTEK 9100 device (german version). At every official QTEK Website they made a statement, that the device supports the fast WLAN G standard.
I tried it at once as soon as i got my device. Unfortunately it can only connect to b Standard. What a pitty. Why do they state wrong informations at QTEK websites?
Does anyone made the same experiences?
Do you know, where i can get a ROM Update from QTEK?
At the german webpage http://www.myqtek.com/germany/home.aspx i dont get support at all: As soon as i want to register there and type the imei number in, i get: "This device is not a supported one from Brightpoint".
Who may i contact in case of any problems or questions to the product?

Hello,
the last 4 days i have tried the german roms from xda, mda, qtek and vpa, all four versions make only 802.11b
The english roms here on ftp from qtek and imate make 802.11g,
i try this and it works.
regards

greddy said:
Hello,
the last 4 days i have tried the german roms from xda, mda, qtek and vpa, all four versions make only 802.11b
The english roms here on ftp from qtek and imate make 802.11g,
i try this and it works.
regards
Click to expand...
Click to collapse
Don't forget to mention that it works only with the speed of 802.11b en not on 802.11g....!
The only plus is you can connect to 802.11g router but it is still 11 Mps and NOT 54 Mps like 802.11g....!

I dont understand. Does it now the g standard inclusive the 54 MB/s speed or does it only connect to g-only routers and drives a lower speed

you do not notice differentiated, simply only a hype with this 802.11g feature, nobody needs this.
regards

I agree, it is mostly hype, as even if your internet connection was faster than 11Mbs PIE wouldn't be able to render pages fast enough to keep up. On transfering files, I don't believe that the memory setup of the 9100 would be able to write files 'much' faster either.
The only time when it is important is for the rare situations when someone might have a wireless router setup for G connections only

A lot of wlan routers which i have contact with, are configured in g only mode. What a pity. All routers have to be reconfigured...

or flash your device with english rom :lol: :lol: :lol:

marsonist said:
I agree, it is mostly hype, as even if your internet connection was faster than 11Mbs PIE wouldn't be able to render pages fast enough to keep up. On transfering files, I don't believe that the memory setup of the 9100 would be able to write files 'much' faster either.
The only time when it is important is for the rare situations when someone might have a wireless router setup for G connections only
Click to expand...
Click to collapse
:WHS: I have a 100mb to my PC here ( LAN ) and with my cabling I could have a Gb - but... would it make make diffrence if I did ? No - unless your shiffting GB files I see no need... and the same goes for B & G.... ( and how many GB files will you process on your Wizard.
Terran
PS - At least in the UK I have 2Mb Broad band how ever even if I went up to 8Mb the up stream will still always be 256k... not sure about ADSL2 & 2+ TBH

Hello
Thank you for all these informations but :
I have my qtek with Windows in French, if i use the ROM ENG to be able to connect on g router with my QTEK, my os will stay in french or will become in english?
Let me know
Regards

If you use an english ROM, the OS will be in english too

Hi,
In order to establish 802.11G connection you need to select it in your router/PC's settings (G-mode) and choose maximum performance in your Wizard. The speed is indeed boosts when you try to access network shares

Only wondering why I can read on my english Qtek box WLAN 802.11 b? The white boxlabel says "Qtek 9100 PDA phone-WWE".

Einstein said:
Only wondering why I can read on my english Qtek box WLAN 802.11 b? The white boxlabel says "Qtek 9100 PDA phone-WWE".
Click to expand...
Click to collapse
I have the same typo on my qtek9100 box ;-) But once connected in 802.11g I was really happy ;-)))

802.11g does make sense!
I agree that on the Wizard the 802.11g may not have visible effects if you're the only user on your AP/Router.
However, having 54Mbps (really 25Mbps) instead of 11Mbps (really 6Mbps) does make a difference if you start having multiple devices with a need for bandwidth. Typical use is for VoIP: you can support more clients on a single AP.
Again, not very useful for a single casual user, but in the enterprise market, it DOES make sense...
That being said, it's all screwed up if you have .11b devices attached as well cause you'll end up with the protection bit set and that has a serious impact on the bandwidth...
Typically, if you use Skype on your Wizard, amd you stream DVD over your WLAN at home as I do, you're plenty happy that all your devices support .11g.
I'd love a wizard with 802.11b+802.11a and CCX support...
Cheers,
Hal.

Nevertheless: Has anybody an answer of the other original question:
Where do i get a new ROM from QTEK. Has anybody ever done a ROM Update with an official QTEK ROM with any device?

QTEK ROM's
Yes, I would also like to know this. I have seen on the FTP that there is a QTEK ROM. Where did it come from? I have a Spanish ROM installed in my QTEK and wanted a copy of the ROM so I can go back to it after I experiment with my Universal but I don't know where to get it? Does anyone know where to get the QTEK ROMs be it English, SPanis, German?
Jorge

+1 vote of interest!

Add me as well
Hi there,
I tried to get any feedback from Myqtek as well for my German Qtek 9100, but I receive the same error message, saying: Wrong IMEI Number, Brightpoint will not support this product, please contact you dealer for support. :?
This is very disappointing from Qtek, and maybeI will sent this one back and change either to T-Mobiles Version or to Imate.
It is a shame :evil: that there is not even a support section within Qtek, but funny enough under qtek.gr (the Greece Website), there you find firmware updates etc. :?
*'?12§$!
Greetings
Oliver

Heijdemann said:
Don't forget to mention that it works only with the speed of 802.11b en not on 802.11g....!
The only plus is you can connect to 802.11g router but it is still 11 Mps and NOT 54 Mps like 802.11g....!
Click to expand...
Click to collapse
My Qtek Wizard establishes connections up to the full 54 MBit/s (usually @18 Mbit/s, depending on radio quality and power saving settings).
Regarding the German Qtek support, I'm kind of appalled, too!
Any IMEI is being denied while trying to send a support inquiry.
On the first phone number given on their website (+49 (0) 28 22 / 98 10 - 200) no one answers.
On the second phone number (+49 (0) 28 22 / 98 10 - 100) a fax answers.
They don't even habe a real support section on their website, except for a simple mail form, that won't accept our IMEIs, when sending.
What kind of dilettantes are these guys, distributing high-tech products without any support!?

Related

Have to restart phone to regain GPRS connetion

I Have to restart phone to regain GPRS connetion every now and then. I have radio version 1.01.00 and rom version 1.03.00 WWE. My provider is Vodafone in sweden.
If I go to flight mode and back to normal then I can connect to GPRS again. Should I uppgrade my I-Mate to get it to work? Any Ideas what to do?
I've heard of people with similar problems, you need to upgrade your Rom, if you wanna stay relatively safe, upgrade to:
Rom Version: 1.72.00WWE
U can get this from club imate
I'm afraid I can´t find the rom on the Imate Club site. But you belive my problem will be solved by uppgrading the rom right? I´ll have to search for it then. ;c) Thanks.
I sure don't see any version 1.72 on Club iMate at JAM Device Support. The latest available upgrade I see is:
Radio 1.01.00
ROM 1.03.143 WWE
Where do you see version 1.72?
Frank
I believe he's referring to the wrong device. 1.72 was for the I-Mate Pocket PC - not the Jam.
Ok. I have posted a case to Imate and they where about to send a file to correct the problem but I got an emty mail.
Imate support don't know what this is. I'm back on the hunt. Anybody else having the same problem with theirs? Please let me know in this thred
Sincere Apologies, I was in fact dreferring to the I-mate....didnt realise this thread was under magician
Got an ansver from Imate. They sent me an PDF file where they showed me how to set up the GPRS connection. The problem is, been there and done that. I’m totally lost here. Is it only me who has this problem with “magican” and Vodafone? (In Sweden). Frustrating! ;c(
Note: With my P800 and the same location and same SIM = no probem at all.
I have the exact same problem with Vodafone gprs in Sweden
Hi Robert
I have the exact same problem with GPRS. I am also a customer of Vodafone in Sweden. I have this problem regardless of the device I am using. I have been running Qtek 2020, 8010, 9090 and S100 (magician) devices with the same problem for quite a while now.
I have started to think that this is not a device problem. It is probably a problem with Vodafone GPRS. I have contacted their tech support a couple of times about this. So far we have tried disabling/reenabling GPRS on my account and switching to new Sim-cards. None of this has worked so far.
I am using their twin cards service switching between different phones, I am not sure if this has anything to do with the problem.
best regards
Christofer
Thanks a lot for giving me this feedback. I'll talk to Vodafone right away.
Solution: I know that Telia supports the magican device because they have them for sale. My solution was to call Telia and tell them that I wanted to use them instead. Its a covards solution but Imate blames Vodafone and Vodafone blames Imate.
I have an old Qtek1010 on Telia, and it is behaving just like your Magician on Vodaphone. Sometimes I have to actually remove the SIM and put it back in again to be able to reconnect.
Another question about the Magician and GPRS. I have read on a couple of forums that the Magician will not keep the GPRS connection alive when in "sleep mode". Is this true? If so I may have to quickly cancel my order...
bamse said:
Another question about the Magician and GPRS. I have read on a couple of forums that the Magician will not keep the GPRS connection alive when in "sleep mode". Is this true? If so I may have to quickly cancel my order...
Click to expand...
Click to collapse
My gprs connection seems to stay connected ok even when the machine is switched "off". I have an imate jam on o2 in the UK.
I don't know if it stays on forever because i tend to log off gprs so i can go on line through bluetooth.
Simon
This is really bad news. I thought that since Telia do have thoose phones for sale they should have tested them in the net. In that case I should start thinking of going back to my old P800 instead of changing provider.
I Wonder if there are someone in here who it works for in sweden. Please let me know.
I have several collegues who are not experiencing these problems with Qtek devices on Vodafone network. So it does not seem to be a general problem.
RobertDahlberg said:
This is really bad news. I thought that since Telia do have thoose phones for sale they should have tested them in the net. In that case I should start thinking of going back to my old P800 instead of changing provider.
I Wonder if there are someone in here who it works for in sweden. Please let me know.
Click to expand...
Click to collapse
I just talked to Telia today as my GPRS broke down totally and there was just nothing that would make it connect. The person I talked to was very helpful and professional and we managed to isolate the problem to my SIM card. Being a brand new SIM I received just two weeks ago I though that just anything but the SIM would be more probable. It was very evident though as my SIM would not work with GPRS in neither mine nor a colleauges phone but the colleauges SIM would work just fine in both.
My new SIM will arrive on monday, and then hopefully it will not be too long before my S100 arrives as well
Ok, thats somewhat god news. Then there is hope to accually use this expensive piece of toy as it is suppose to.
Some input…
I have a Qtek S100 and run it with Telia. Works just fine, never have to reset or remove the SIM. However, I have problem with the GPRS to disconnect when synchronized with my PC and when using the phone. Have heard that an app called GPRS Keep Alive would solve that problem, haven’t tried it yet.
// Johnny
Re: Some input…
Johnny said:
I have a Qtek S100 and run it with Telia. Works just fine, never have to reset or remove the SIM. However, I have problem with the GPRS to disconnect when synchronized with my PC and when using the phone. Have heard that an app called GPRS Keep Alive would solve that problem, haven’t tried it yet.
// Johnny
Click to expand...
Click to collapse
It will not. For two reasons:
1. There can only be one network connection at a time, and the activesync connection counts as a network connection (you can use network passthrough to use the activesync connection for network access from the PPC).
2. You can not have a GSM voice connection and an active GPRS connection simultaneously because they share the same radio hardware. Simultaneous GPRS and Voice would need two radios in the phone, and although it has been part of the GSM specification for quite some time there are no such device available on the consumer market yet.

Triband or quadband? 802.11b or 802.11b/g?

Firstly, I would like to say that my mobile provider is T-mobile (The Netherlands). I have the T-mobile MDA Vario.
I have discovered 2 previous threads concerning contradictions in the hardware of the Wizard/Qtek 9100/MDA Vario.
I know that the original manufactor is HTC Innovation (Taiwan). (Under my battery its labeled as the "WIZA200").
The Qtek site for Europe says it supports quadband, 802.11b/g & EDGE.
http://www.qtek.nu/europe/products/9100/specifications.aspx
However, the Dutch T-mobile site says it supports triband, 802.11b & only support for GPRS.
Triband: GSM 900/1800/1900
WLAN High speed data (802.11b up to 11Mbps)
Click to expand...
Click to collapse
Now I am assuming that the Qtek 9100 & MDA Vario devices are hardware wise exactly similar (Seems expensive for HTC to produce slightly different Wizards.). Therefore I came to the conclusion that the it must be locked down through software.
Has anyone been able to unlock some of these features? (E.g. triband -> quadband)
I tested to see if 802.11g would function on my MDA Vario (Through Linksys router working in G-mode only). It didn't work. So I am assuming there are no mistakes on these websites. Also it would be in T-mobiles intrest to lock down these features as the MDA Pro has them, but is a lot more expensive.
If anyone could shed some light on this problem, it would be intresting.
http://forum.xda-developers.com/viewtopic.php?t=38898&highlight=
Thank you, didn't know there was a new version out. I saw something about version 1.0, but some people were having problems with this, so thought it wasn't a working fix. Quick question regarding the WLAN G 2.0 patch, does it still also allow to be connected to 802.11b only networks?
Anybody still now anything regarding about going from triband to quadband?
Thanks in advance.

BB Connect on XDA Exec??

Has anyone set the XDA Exec up to work with Blackberry yet?
Is the BB Connect software available for Universal users to download?
tonyb15re said:
Has anyone set the XDA Exec up to work with Blackberry yet?
Click to expand...
Click to collapse
Surely we need to be waiting for AKU2 for push email?
Yeah, my company has Exchange 2003 and BES, so I would prefer to be spoiled for choices.
I really just asked the question because:
- Sometime before the Universal launched, HTC & RIM announced that BB connect could be used on their devices (I assume that's if operators wanted to support it).
- Since then I have not heard one thing about BB Connect running on an HTC PPC.
BillB said:
Yeah, my company has Exchange 2003 and BES, so I would prefer to be spoiled for choices.
I really just asked the question because:
- Sometime before the Universal launched, HTC & RIM announced that BB connect could be used on their devices (I assume that's if operators wanted to support it).
- Since then I have not heard one thing about BB Connect running on an HTC PPC.
Click to expand...
Click to collapse
This of course is in the ideal world, we already have BES in place which works well, I had a BB7100V before I foolishly bought the XDAIIS with its poor Bluetooth but reasonable BBConnect software, my only choice for corporate email is BB.
Will the BlueAngel Cab work on the Universal? I know the OS is different but surely the underlying code is not too dissimilar. The reason Im looking for the Universal is for a better BT stack to work with all my devices e.g. car kit, phone headset, activesync.
Almost working, but not quite
I managed to get the T-Mobile BB Connect software installed on my Qtek 9000 using the current ROM (AKU1). I also installed the desktop software and got it talking to the device and synched (desktop). All policies and services got loaded from our BES server.
The only remaining "minor" problem is that it won't connect online to the UK RIM servers. Can't find a log file with enough info, so I'm not sure of the cause. Over in the Wizard forum people have mentioned that RIM may block certain IMEI/PIN combinations.
Since this is a German Qtek updated with the generic English Qtek ROM, running T-Mobile BB Connect software, connecting to my BB account with Swisscom, can't say as I'm shocked. :?
I've got a call in to see if we can fix it, though.
Ever optimistic....
ok I now have this working with a Tmobile UK Rom as the base and Tmobile BBconnect software, works very well, you will get the PIN from the service you will however not get an IP address, I spent over a week trying to debug this, it appears that theres something hardcoded somewhere that requires the match between the ROM and the BB software before it will work. Dont ask me what as I have no idea, I'm now hoping that O2 bring out a version soon as the Tmobile UI sucks with its gay pink logos and buttons....
BB Connect up and running with Swisscom
With help from tonyb15re, I was also able to get Enterprise BB working. It took a very specific ROM which appears to be matched to the BB Connect package. The device is a generic Qtek, the carrier is Swisscom, all the ROMs are T-Mobile UK.
The ROM which works is (from the FTP site):
UNI_TMUK_12032_120_10600.exe
Other T-Mobile ROMs and the latest generic Qtek ROM did not establish a connection.
Thanks again to tonyb15re for the help.
Hi,
Where did oyu get the T-mobile BB connect software from?
Scott
In the Wizard forum, they mentioned that the files were supposed to be on the XDA FTP server. But when the server got trashed a bit ago, the files disappeared. Therefore, I picked them up from T-Mobile Germany. Look here:
https://after-sales-service.t-mobile.de/eg_online/t-mobile/t_mda_vario.htm
The first two links under "Software Updates" are the BB Connect client and the Desktop program respectively. They are language aware, so the program will run in English, even if the installer is German.
Best regards,
bassettg said:
In the Wizard forum, they mentioned that the files were supposed to be on the XDA FTP server. But when the server got trashed a bit ago, the files disappeared. Therefore, I picked them up from T-Mobile Germany. Look here:
https://after-sales-service.t-mobile.de/eg_online/t-mobile/t_mda_vario.htm
The first two links under "Software Updates" are the BB Connect client and the Desktop program respectively. They are language aware, so the program will run in English, even if the installer is German.
Best regards,
Click to expand...
Click to collapse
Hi, Can u confirm the following works fine on Universal or Universla clones
Thanxs cheer, Taurus
Yes. If you use the exact T-Mobile ROM together with the Vario BB Connect package, it works properly on my Qtek 9000 in Enterprise mode. I cannot verify the Internet mode.
Good luck,
bassettg said:
In the Wizard forum, they mentioned that the files were supposed to be on the XDA FTP server. But when the server got trashed a bit ago, the files disappeared. Therefore, I picked them up from T-Mobile Germany. Look here:
https://after-sales-service.t-mobile.de/eg_online/t-mobile/t_mda_vario.htm
The first two links under "Software Updates" are the BB Connect client and the Desktop program respectively. They are language aware, so the program will run in English, even if the installer is German.
Best regards,
Click to expand...
Click to collapse
I just re-uploaded the files again (and fixed the thread in the Wizard forum)
I currently have a Blue Angel running 2003 and a Tmob uk rom 112 and the BB connect software, the BES works really well. To answer some questions I have some info that you may need. My company runs BES over voicestream (Tmobile USA) in the service contract it only provisions for the BES push mail on the blackberry.net server (linked to voicestream) Sooo what I am getting at is this, if your company only signed up for the BES push that is all you are going to get. If your company signed up for the BES and internet then you will be able to use the blackberry server and the mobile telephone companies wap or web client ip address.
In other words unless your plan includes web access via the internal modem you are not going to be able to get to the internet via the cell phone.
You will be able to get to the internet via the wireless lan card tho!
Also just another note,, when you connect to the BB client you get your corporate mail but if you enable the wifi then it disconnects from the BES, you have to then reconnect to the BES after you are done with the wifi session.
Some of my findings -
The BBConnectt from T-Mobile works ONLY with the
UNI_TMUK_12032_120_10600.exe
It works using ANY BB service provider.
The biggest problem is that the ROM UNI_TMUK_12032_120_10600.exe
is damn old, slow, the RAM is leaking and it is not stable at all.
Otherwise this is all ok. Today i will try to run BBConnect on my Universal using latest QTEK ROM and RADIO + TMO Extended ROM. I do not really beleive that BBConnect software is sticked to the EXACT TMO ROM. Will keep ypou informed.
I've tried it on the older O2 ROM, spent days trying to get the TMO BB Connect working on that, it didnt work, I even downgraded the radio to 1.06 which didnt work, the only combination I could get to work was the latest Tmob rom. works well for me, was going to upgrade to the latest O2 but cant be bothered..
I managed to get BB connect working on optus australia by installing the T Mobile UK rom as mentioned above... but then I went and upgraded the radio to 1.09 and everything stopped working from there.....
thats because for some obscure reason it needs 1.0.6 radio.. Try downgrading the radio..
I can't seem to get this to work, I have the right ROM and BB connect software in my Exec and the BB service is running but it will not do lookups and I am not getting mail....
Could someone post the right rom and bb software again to make sure I have the right one?
Many thanks...
New QTEK Radio 1.11 works
Just to share (apologies if someone else has already shared)...
I have the "standard" T-Mobile AKU1 ROM (vodafone SIM on a O2 Exec) and just tried upgradding the radio to to the new QTEK 1.11 radio......and it WORKS!
QTEK Radio rom is on the FTP site. Looks like we are no longer stuck with Radio 1.06.
I had to install the standard ROM Package first, then just upgrade only the radio (after BB connect was installed) - all connected perfectly.

Qtek S200 without Wifi-G support?

I read the official specs of the Qtek S200, and they suggest it supports 802.11b/g. BUT, ALL the Qtek s200's available here in the czech republic, list their specs as 802.11b ONLY.
Is this possible? Is it a hardware issue, or is there perhaps a way to activate G through a tweak somewhere?
G Wifi Activation.
In attached file, you can find a tweak for making available G Wifi in 9100.
I have a S200 with G Wifi already activated, so I can't tell if it works.
Use at your own risk, but 9100 users say it's perfect.
You have to copy .cab file to your S200 memory, and click on it for install.
Thanks Mondelman
Anyone already tried this out on a Qtek S200?
still wondering
I'm still puzzled whether this is a hardware issue, or a software one? I can't test it on a device. It maybe will make a difference in the use of skype or streaming media, if its limited to B standard.
I cannot understand how could qtek make a g-less model for czech republic.
I have not much experience on the subject (newbie really) but I think I have the same issue (S200 with Dutch OS). Bought the phone in NL and it came with the Dutch OS I took a better look at the box once I got home to see the specs ... 802.11b if you loko on line specs they do mention "g"
I hope that a patch will be available as for the 9100.
btw this was my first posting so Hello to all (great stuff!!)
Makis, have you tried the above patch? Does it work?
I have seen my Prophet connecting at 24mb. Since 802.11b is maximum 11mb, I assume that G is working on the Prophet out of the box. That being said, my laptop connects at 54mb. I'm not complaining because the wifi on my Prophet has done everything that I have asked it to do including VOIP
Matterhorn said:
I have seen my Prophet connecting at 24mb. Since 802.11b is maximum 11mb, I assume that G is working on the Prophet out of the box. That being said, my laptop connects at 54mb. I'm not complaining because the wifi on my Prophet has done everything that I have asked it to do including VOIP
Click to expand...
Click to collapse
Yep I've had a similar experience. Got my s200 and on the box it only mentions 802.11b in it's specs. However, I have locked my router so it only transmits 802.11g and my s200 can still access the network ... so the s200 MUST be capable of using 802.11g. I have also noticed an increase in speed accross the network to my s200 allowing me to stream video without buffering that I could before (when I have my router locked on 802.11b). While it's not blistering fast, it is still quicker, so as Matterhorn says it's probably got a max of 24mb rather than 54mb, but hey that's still miles better than 11mb.
I did not try the patch my self I know someone who have though. I ll post again about this tomorrow.
:?
krale as qdabean mentioned above I just tried the same thing -router only on g
Result: still able to access the net from the my s200!! So who needs a patch :lol:
qdabean, it is strange though cause I got a reply recently from qtek specifying that router should transmit on bouth b&g in order to get good results... Then again it was the saem person that told me changing the language on the s200 is not possible and the only solution was to return it to the dealer and ask for another version
but who cares "g" works case closed.
Thanks guys

Does all the Prophet has wifi g?

Dear friends,
I have read on all the review about the Prophet and in any place is written that Prophet has wifi b/g.
On the box of my model (qtek s200) is written only WIFI B (but on the review is written wifi b/g).
I have tested it and mine doesn't have wifi g.
Is that a review error or is an issue of my model?
Thanks in advance.
All prophets have the hardware capability of having wifi G. However, on some models, the software limits this use. The Qtek S200 in some countries has ONLY B.
However, this is not to worry. There are two ways you can activate G in your Prophet.
1) Install the activation hack (same for Wizard, you can find it here http://forum.xda-developers.com/showthread.php?t=254420&highlight=wifi+g+hack)
2) Install an entirely new ROM. (this might take more time and expretise, but you can find guides for this on this forum). It should also give you overall speed improvement.
Enjoy.
I have updated my rom to the 'new' Dopod rom (http://forum.xda-developers.com/showthread.php?t=264507).
Does that already have the G enabled or is it still a good idea to run the cab you have linked? I couldn't find it anywhere within my prophet which was on (b or g).
I think you are safe with the new Dopod ROM. To test G, turn your router to G-Only mode, and see if the Prophet connects. If it does not, than run the additional cab.
Cheers.

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