Have to restart phone to regain GPRS connetion - JAM, MDA Compact, S100 General

I Have to restart phone to regain GPRS connetion every now and then. I have radio version 1.01.00 and rom version 1.03.00 WWE. My provider is Vodafone in sweden.
If I go to flight mode and back to normal then I can connect to GPRS again. Should I uppgrade my I-Mate to get it to work? Any Ideas what to do?

I've heard of people with similar problems, you need to upgrade your Rom, if you wanna stay relatively safe, upgrade to:
Rom Version: 1.72.00WWE
U can get this from club imate

I'm afraid I can´t find the rom on the Imate Club site. But you belive my problem will be solved by uppgrading the rom right? I´ll have to search for it then. ;c) Thanks.

I sure don't see any version 1.72 on Club iMate at JAM Device Support. The latest available upgrade I see is:
Radio 1.01.00
ROM 1.03.143 WWE
Where do you see version 1.72?
Frank

I believe he's referring to the wrong device. 1.72 was for the I-Mate Pocket PC - not the Jam.

Ok. I have posted a case to Imate and they where about to send a file to correct the problem but I got an emty mail.

Imate support don't know what this is. I'm back on the hunt. Anybody else having the same problem with theirs? Please let me know in this thred

Sincere Apologies, I was in fact dreferring to the I-mate....didnt realise this thread was under magician

Got an ansver from Imate. They sent me an PDF file where they showed me how to set up the GPRS connection. The problem is, been there and done that. I’m totally lost here. Is it only me who has this problem with “magican” and Vodafone? (In Sweden). Frustrating! ;c(
Note: With my P800 and the same location and same SIM = no probem at all.

I have the exact same problem with Vodafone gprs in Sweden
Hi Robert
I have the exact same problem with GPRS. I am also a customer of Vodafone in Sweden. I have this problem regardless of the device I am using. I have been running Qtek 2020, 8010, 9090 and S100 (magician) devices with the same problem for quite a while now.
I have started to think that this is not a device problem. It is probably a problem with Vodafone GPRS. I have contacted their tech support a couple of times about this. So far we have tried disabling/reenabling GPRS on my account and switching to new Sim-cards. None of this has worked so far.
I am using their twin cards service switching between different phones, I am not sure if this has anything to do with the problem.
best regards
Christofer

Thanks a lot for giving me this feedback. I'll talk to Vodafone right away.

Solution: I know that Telia supports the magican device because they have them for sale. My solution was to call Telia and tell them that I wanted to use them instead. Its a covards solution but Imate blames Vodafone and Vodafone blames Imate.

I have an old Qtek1010 on Telia, and it is behaving just like your Magician on Vodaphone. Sometimes I have to actually remove the SIM and put it back in again to be able to reconnect.
Another question about the Magician and GPRS. I have read on a couple of forums that the Magician will not keep the GPRS connection alive when in "sleep mode". Is this true? If so I may have to quickly cancel my order...

bamse said:
Another question about the Magician and GPRS. I have read on a couple of forums that the Magician will not keep the GPRS connection alive when in "sleep mode". Is this true? If so I may have to quickly cancel my order...
Click to expand...
Click to collapse
My gprs connection seems to stay connected ok even when the machine is switched "off". I have an imate jam on o2 in the UK.
I don't know if it stays on forever because i tend to log off gprs so i can go on line through bluetooth.
Simon

This is really bad news. I thought that since Telia do have thoose phones for sale they should have tested them in the net. In that case I should start thinking of going back to my old P800 instead of changing provider.
I Wonder if there are someone in here who it works for in sweden. Please let me know.

I have several collegues who are not experiencing these problems with Qtek devices on Vodafone network. So it does not seem to be a general problem.

RobertDahlberg said:
This is really bad news. I thought that since Telia do have thoose phones for sale they should have tested them in the net. In that case I should start thinking of going back to my old P800 instead of changing provider.
I Wonder if there are someone in here who it works for in sweden. Please let me know.
Click to expand...
Click to collapse
I just talked to Telia today as my GPRS broke down totally and there was just nothing that would make it connect. The person I talked to was very helpful and professional and we managed to isolate the problem to my SIM card. Being a brand new SIM I received just two weeks ago I though that just anything but the SIM would be more probable. It was very evident though as my SIM would not work with GPRS in neither mine nor a colleauges phone but the colleauges SIM would work just fine in both.
My new SIM will arrive on monday, and then hopefully it will not be too long before my S100 arrives as well

Ok, thats somewhat god news. Then there is hope to accually use this expensive piece of toy as it is suppose to.

Some input…
I have a Qtek S100 and run it with Telia. Works just fine, never have to reset or remove the SIM. However, I have problem with the GPRS to disconnect when synchronized with my PC and when using the phone. Have heard that an app called GPRS Keep Alive would solve that problem, haven’t tried it yet.
// Johnny

Re: Some input…
Johnny said:
I have a Qtek S100 and run it with Telia. Works just fine, never have to reset or remove the SIM. However, I have problem with the GPRS to disconnect when synchronized with my PC and when using the phone. Have heard that an app called GPRS Keep Alive would solve that problem, haven’t tried it yet.
// Johnny
Click to expand...
Click to collapse
It will not. For two reasons:
1. There can only be one network connection at a time, and the activesync connection counts as a network connection (you can use network passthrough to use the activesync connection for network access from the PPC).
2. You can not have a GSM voice connection and an active GPRS connection simultaneously because they share the same radio hardware. Simultaneous GPRS and Voice would need two radios in the phone, and although it has been part of the GSM specification for quite some time there are no such device available on the consumer market yet.

Related

Orange works Vodafone doesn't! Unlocked with Manipulator

Hi everyone. Great programme thanks but can anyone tell me why my Vodafone contract SIM won't work? I get a signal fine, It detects the Vodafone network fine. But every call drops before connection with Unable to Place Call message. Also will not take incoming calls. My Orange Pay as You Go SIM now works fine... and it has definitely unlocked as only O2 worked before. But I need Vodafone SIM to work.
The Vodafone SIM still works in all other handsets. I have also checked with Vodafone and they say there is no reason why the SIM should not work in un unlocked XDA. There are no calls barred on the account.
Is it a setting I have wrong? Or something I did wrong in the unlocking process? Many thanks for anyone's help.
My XDA is Pocket PC 2002, 32mb RAM
Rom Version: 3.12.07 eng
Rom Date. O8.13.02
Radio Ver: 4.06
Protocol 32S54
David C [/b]
Hi mate,
I have used the unlocked 64 mb xda with vodaphone with no problems. My rom was 3.16 and radiostack 4.20 and it wasn't any problem. Now I have upgraded to the good old xda rom from Jeff's kitchen and new radio stack from O2. I suggest you do the same and it will problably work better.
Good luck.
Cheers
Vic
I would wait a day before trying anything else, the phone is obviously unlocked to both 900 and 1800 mhz networks. I have had experience with Vodafone and T Mobile and Virgin recently where no calls could be placed for many hours, next day everything was normal, some kind of network problem. Have you tried the sms using the Voda sim, also what message does a caller get when trying to call you if you have the Voda sim inserted.
One more thing, I think it says somewhere that if you upgrade the radio stack to 4.21 then the unlock no longer works, so it would be better to get this solved before you upgrade the stack.
Thanks for your suggestions guys. But the Voda SIM works fine in my other phones and I have just tried it again in the XDA and same thing happens. Unable To Place Call. So it's not the network.
When I try to dial in to the Voda SIM on XDA I just hear a long tone...dead. It is a very early XDA. Don't know if that makes a difference.
Any help gratefully received as running out of ideas. Is there a manufacturer that may be able to help? But then they probably know less than you. I doubt if O2 will want to!
Many thanks again
Dave
Oh and Cruisin-Thru
SMS does work both ways...just the voice calls that don't. Any clues?
Thanks v much
dave :?
Have you tried manually setting the network under settings/phone/network, try choosing that and see what happens.
I have yes.
It's detecting Vodafone network fine. Just no calls. It's almost as if there's a call bar on though Voda tell me there isn't and it works in all other handsets.
Thanks anyway
Dave
One other thing, is that a very old sim card? Have you tried another voda sim in the xda, I remember having strange problems with some phones with the earlier sim cards, dont know the difference between them though.
Hi there, thanks. It doesn't work on any Vodafone SIMS. But all other networks. Vodafone say they don't know anything about the XDA and it must be a hardware fault..
Could it be that it is not unlocked "properly"? Should I run manipulator again? Think may have to give up on this one.
Thanks Dave

GPRS Wont Reconnect

Hi all
I am using my XDA IIi on Vodafone but when i connect to GPRS the first time it works perfectly but if I reconnect to the GPRS service either hours or days later it says the i cant connect to "internet" which is the APN name for mobile web on vodafone.
The only way to rectify this is is to switch flight mode on and off again.
Has anyone else noticed this and if so have they found a solution?
Thanks
Gordon
Common problem I'm afraid. Happens with the O2 or i-mate ROM for me, and many others.
Can only hope they fix it soon.
Hmmmm thats not good news. Its also quite interesting as it didnt used to do that.
Is this a problem that drifts in and out or just one that develops and then you are stuck with. Ive had my IIi since march and its only started doing this in the last couple of weeks.
Hopefully a fix will come out eventually for it are any of the roms, imate etc any better?
Cheers
G!
Well I prefer the i-mate ROM images as they aren't network branded, but they are all pretty much the same past the customisations, Microsoft release the updates, HTC customise it, and the company that brands the particular device customises it.
Thanks for the info.
Are the imate roms on the ftp somewhere? I couldnt find them. I have the new O2 rom that someone has added radio 1.3 to running at the moment but it did not fix the problem.
Cheers
G!

o2 Exec Settings

Hi all,
i just took my O2 Exec and i have some basic questions that seek for an answer quickly...
I cannot understand whether there is a simlock there or no... i put in there my sim card (Voda UK) and some strange things happen. i sometimes get a UMTS vodafone uk signal and other times a gprs one... Like every five minuits the G turns in to a U and so on.... What do i need to do???is there a simlock and if so how do i unlock?
How do i hard reset my phone and what ROM should i use?
Were can i get the Voda UK settings for mms and gprs?
Is there anything else that i should set in order to have a fully functioning mobile for sms, mms, voice calls?
and a not important one... shouldnt there be the skype software in my phone?
I know that i should search and find what i want but i am in the the midle of an assignment and i do not have the time to do so... Just need to have my phone functioning properly until i have the time to dig out the rest of the things that i want.So just forgive me for asking insted of searching.Wont happen again.
HELP ME
Excuse my bad english...
Thanx all
i put in there my SIM card (Voda UK) and some strange things happen. i sometimes get a UMTS vodafone uk signal and other times a gprs one... Like every five minuits the G turns in to a U and so on.... What do i need to do???is there a SIMlock and if so how do i unlock?
It is just moving between UMTS and GPRS. Mine does it too. If it can't get a good enough signal on UMTS it switches to GPRS. If it sees a better UMTS signal, it switches back.
How do i hard reset my phone and what ROM should i use?
Two soft buttons while pressing stulus reset hole. Nothing wrong with the O2 ROM so stick with that.
Were can i get the Voda UK settings for mms and gprs?
http://www.filesaveas.com/gprs.html
Is there anything else that i should set in order to have a fully functioning mobile for sms, mms, voice calls?
See above
and a not important one... shouldnt there be the skype software in my phone?
Only the JASJAR and MDAPro come with Skype IIRC.
Thank you for the extremely fast and accurate reply.
So there is no problem with the U and G thing. Ok then i will just get used to it. It was that i have never seen the U before.
U means 3G and fast data speeds.
it seems that i cannot manage to do the right settings so that my sms,mmsa dn gprs works. I found the settings but...no combination worked.
Anyway, is there a how to or something that i can check out?
Any other ideas?
Many thanx
ta_ said:
and a not important one... shouldnt there be the skype software in my phone?
Click to expand...
Click to collapse
You can install Skype yourself from the Skype website, but IMHO it's not ready yet. It's very slow and buggy, and the connection quality is questionable.
Wait a month or two until Skype is fully compatible with WM5 and the experience will be much better!
I am getting really confused here......
I managed to fix my gprs 3g settings (following a wm 2003 quide and using the settings from filesaveas) and i can surf the net but i still cannot receive and send any mms.
Any ideas????
HELP!!!
edit: Also is there anybody that has active sync 4.1? i cannot even syncronise my contacts.!

Weirdest Problem Ever..

I have this weird problem with the JJ. I have 2 SIM's with 2 different Operators. The JJ works just fine with one SIM .....
BUT, when I insert the other SIM, I can make calls normally, but I can receive only ONE call (i mean it, ONE), after that the damn thing won't receive calls anymore! (Like the phone is turned off or unreachable)
After trying to make calls for several times it does work, but again, one incoming call and that's it.
I tried that SIM in the 8800, it works just great.
Anybody has an idea on what's going on?
Thank you guys..
PS! I did post this in another topic, but needed some attnetion from you guys, so posted it in a new topic!
It is SIM free btw ..
Come on guys, 80 views and not a single reply.
I need to you that SIM in the JJ.
Could it work by a Radio upgrade or something?
OK, please tell us which version of ROM and radio stack you have.
Sure,
ROM 1.30.69
Radio 1.09.00
Thank you Richard.
the reason there are 80 reviews and no replies is cause nobody knows.
this is an anomoly, way out in left field, that I have never seen ever in all of the forums.
1. get a new sim card
2. get a new sim supplier
3. stop swapping them, and use the one that works
4. take the phone back under warranty and have them fix it.
Tried a colleagues sim card with the same operator and the same happened.. unfortunately there are no other sim suppliers.
the reason i want to use this sim in the jasjar is that my corporate email doesn't work with the other operator, there is some routing problem to our email server.
but why this sim doesn't work properly while the other does. its really confusing.
SooSpecial said:
Tried a colleagues sim card with the same operator and the same happened.. unfortunately there are no other sim suppliers.
the reason i want to use this sim in the jasjar is that my corporate email doesn't work with the other operator, there is some routing problem to our email server.
but why this sim doesn't work properly while the other does. its really confusing.
Click to expand...
Click to collapse
Throw this thought in.....
Could some settings relating to the "phone" usage be stored in the universal's registry that conflict with the other SIM card thats being used. Are both cards UMTS?
Matt
Here is a thought, Is the SIM with corporate e-mail the one that is not working? I have a T-mobile account with Blackberry BES and a Cingular account, two different SIM cards. Both work fine but the TMobile card will not work all the time with the blackberry connect software I have loaded up on my Exec. I called TMobile and they reset my "LOCAL Data" from thier switch and now it works fine.
Your carrier may have to reset some things for you to get your card working again. Just give them a ring and ask them to help you sort it out.
Throw this thought in.....
Could some settings relating to the "phone" usage be stored in the universal's registry that conflict with the other SIM card thats being used. Are both cards UMTS?
Matt
Click to expand...
Click to collapse
No they aren't ... I tried to hard reset the Universal with that SIM installed, nothing changed, still can't receive calls.
And once the problem happens, GPRS won't connect as well..
Here is a thought, Is the SIM with corporate e-mail the one that is not working? I have a T-mobile account with Blackberry BES and a Cingular account, two different SIM cards. Both work fine but the TMobile card will not work all the time with the blackberry connect software I have loaded up on my Exec. I called TMobile and they reset my "LOCAL Data" from thier switch and now it works fine.
Your carrier may have to reset some things for you to get your card working again. Just give them a ring and ask them to help you sort it out.
Click to expand...
Click to collapse
Already called them, they can do nothing about it, I traced our mail server using their GPRS, it stops some where is London! :lol:
I will try to down-grade the Jasjar with the old firmware. It might work :?:
Thanks buddies!
Can the Radio only be downgraded? Or I will have to downgrade the ROM as well?
You can downgrade the radio only, Find the radio you want on the ftp and then upgrade or downgrade just that
Here is what I tried so far..
1) Installing Qtek latest ROM, still didn't work.
2) Downgraded to Radio 1.06.00 and the problem is still there!! :evil:
Looks like I will be selling the JASJAR as soon as the P990i is here! :evil: :evil:
I suspect troubling SIM is UMTS (3G) enabled, AND has poor 3G coverage. JJ sees UMTS and spends its time trying to connect, but can't quite pull it off. I'm battling with this and trawling this board indicates that this is the issue; weak UMTS which you only experience witht he one SIM.

Help - my Prophet won't go roaming overseas

Hi there,
I live in Sydney Australia and have just travelled to Singapore on business. Unfortunately my JAMin refuses to connect to any of the local networks.
On previous trips, my O2 Xda II mini worked just fine. This is the first time I've travelled overseas with my new JAMin, and it just won't work.
I've looked at all of the Network settings and nothing seems to be wrong. I can even manually scan for the local networks in Singapore but cannot connect to any of them.
I upgraded my radio rom a few weeks back to the latest version (2.47.21) - do you think this could have caused the problem? I've just downgraded the radio rom (firstly to 2.20.21 and then 2.30.21) to see if that helps but still no go at all.
HELP! I can't be off the air for the entire trip.
p.s. My prophet is a G3 device and I used the correct ROMS. The phone works perfectly in Australia (Vodafone).
PeterW said:
p.s. My prophet is a G3 device and I used the correct ROMS. The phone works perfectly in Australia (Vodafone).
Click to expand...
Click to collapse
Have you already ruled out a Vodafone screw up or problems in the international connection? Usually if you can see the networks then your phone is working, if you can't attach to them then either signalling is not reaching your home network or your Home Location Register configuration doesn't allow roaming.
Try to contact Vodafone in Australia and report the problem. I doubt it is something with your phone.
anonimo said:
Have you already ruled out a Vodafone screw up or problems in the international connection? Usually if you can see the networks then your phone is working, if you can't attach to them then either signalling is not reaching your home network or your Home Location Register configuration doesn't allow roaming.
Try to contact Vodafone in Australia and report the problem. I doubt it is something with your phone.
Click to expand...
Click to collapse
Yes, you were correct. It was Vodafone's fault.
I've travelled with the same SIM for the past few years without problem so I assumed that my Radio ROM upgrade was probably at fault. When I called Vodafone Australia today they confirmed that when we changed some account details a few months back, their computer defaulted all of our phones back to "no roaming". Very unhelpful indeed! I'd now like the 2.5 hours sleep I lost last night trying to get the friggin' thing working!!!!
Thanks for your response.

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