Galaxy Tab A7 SM-T500 doesn't turn on - QDL mode? Help needed - Samsung Galaxy Tab A series Questions & Answers

Two days ago, my tablet didn't turn on, and I just thought that it may be completely drained.
I left it to charge until today, when I wanted to use it.
However, it didn't turn on, in fact it did nothing at all. I noticed that even the usual "charging animation" is missing.
It's not a faulty charger, and the tablet hasn't been damaged, and it was on the stock OS, so it's really weird.
I held all various combinations of Power, Vol+ and Vol-, for various amounts of time without any reaction(display, sound or vibration) whatsoever.
As a last ditch effort, I tried to attach it via USB to my laptop. Same thing here, no filesystem dialogue turning up, adb nothing, fastboot nothing.
Although! I noticed that it can't be completely dead, because `lsusb` shows it as
Code:
Bus 001 Device 013: ID 05c6:9008 Qualcomm, Inc. Gobi Wireless Modem (QDL mode)
Now, my google foo let me down. I found out that as this seems to be some kind of emergency recovery mode, but I could find literally nothing about it related to the Galaxy Tab A7.
Did I miss something? Is it lost forever? Maybe one of you can point me in the right direction...
Thanks!

While connected to pc hold power button plus volume up +down for about 10 seconds i believe. If that brings you to download mode you can flash stock firmware with Odin. Your data will be lost though. Disconnecting the battery cable fron the circuitboard for a few second might be worth a try too. I would try that first but that does mean you should find out how to get the back off. I'm sure youtube can show you how

DerItaliener said:
Two days ago, my tablet didn't turn on, and I just thought that it may be completely drained.
I left it to charge until today, when I wanted to use it.
However, it didn't turn on, in fact it did nothing at all. I noticed that even the usual "charging animation" is missing.
It's not a faulty charger, and the tablet hasn't been damaged, and it was on the stock OS, so it's really weird.
I held all various combinations of Power, Vol+ and Vol-, for various amounts of time without any reaction(display, sound or vibration) whatsoever.
As a last ditch effort, I tried to attach it via USB to my laptop. Same thing here, no filesystem dialogue turning up, adb nothing, fastboot nothing.
Although! I noticed that it can't be completely dead, because `lsusb` shows it as
Code:
Bus 001 Device 013: ID 05c6:9008 Qualcomm, Inc. Gobi Wireless Modem (QDL mode)
Now, my google foo let me down. I found out that as this seems to be some kind of emergency recovery mode, but I could find literally nothing about it related to the Galaxy Tab A7.
Did I miss something? Is it lost forever? Maybe one of you can point me in the right direction...
Thanks!
Click to expand...
Click to collapse
You entered EDL mode, Idk how to get out of it but I know for sure that QDL is EDL mode

I have exactly the same tablet and problem. Have you found a solution? Mine is still under warranty and I think I will use it if there is not an easy solution. Thank you

Try the edl reset command from edlclient.

In my case Samsung official service has replace the tablet motherboard

Sorry mate,
I completely missed your message.
In any case, for completeness’ sake, I also did not manage to get it back to work whatsoever. I tried every tip in this thread, as well as when I got more desperate resorted to trying with every tool on GitHub I could find - without success.
When nothing helped, I got a full refund from Amazon customer service.

Related

My tablet doesn't turn on again

Hi, I start this new thread as a new user and my first message because I'm really really worried about my samsung galaxy 10.1 tablet, It is a wi-fi only tab I bought through Amazon, and has just arrived to my country, Costa Rica, so, as any normal person, I opened the box, readed the manual and turned it on, and started checking everything in the tab, and when finished, (because I don't have wi-fi yet) I turned it off, and started to charge it with the factory charger (AC conector) it has been 5 hours since then... It has not turned on again, no matter if I press the On button 30 seconds, nor turning it on conected to a computer, or to the AC, or without anything, so I called support, and they said the same thing I was expecting, charge it and see what happens, and nothing happened, I'm really really worried about my tab, 600$+shipping is a BIG amount of money to have invested, the computer is brand new, as you will buy it from the second link availabe in amazon when you type samsung galaxy tab 10.1.
Can you help me?
Tab does not turn on..
What finally happen did it turn on...If not there is a why to reboot it by holding the vol. button and the Power.
Hope it went well, don't give up..
That is why I made this thread, I already tried the volume technique, with +, with -, with both, with + and shaking, with - and shaking, and all those with also touching the screen, an nothing!!
when you turned it off and plugged it in to charge, did you notice anything appear on the screen indicating that it was charging? Normally when turned off and plugged in a battery will appear on the screen. even if the screen turns off you can touch the power button to show the battery again.
If no battery ever appears, then it looks like you were not receiving a charge in the first place so the tab can simply be dead of juice.
Yes, the first time I turned it on I saw the battery, but when I turned it off, I never saw it again, even in this 10 hour period that has been charging on different outlets to see if the outlet is the problem.
Even I used a pencil tipe voltage tester, that tells if an outlet has voltage current, and the voltage could be felt around the tablet when charging.
But the screen does not turn on when pressing the button, nor touching the screen.
as a test, use just the usb plug and connect it to your computer. it shouldnt receive alot but see if that will initiate the screen turning on displaying the battery.
No, it does not turn on even when conecting it to the computer, it appears a message of no controlers found in the computer, but the divice does not turn on at all
Coliner said:
No, it does not turn on even when conecting it to the computer, it appears a message of no controlers found in the computer, but the divice does not turn on at all
Click to expand...
Click to collapse
idk then man, it could be the wire or it could be the tab itself
Besides something wrong with the GTab, I guess it could still be a defective cable.
Yes, it could be a possibility, that the wire is bad, but also, I can mention that in the time it was on, and working, I exchanged a couple of photos for my wallpaper, photos that I took with my camera long ago, so, if conection means, the cable I think works ok.
this happened to me.. tab is finished, send it in for repair and you will receive a refurb....
Coliner said:
Yes, it could be a possibility, that the wire is bad, but also, I can mention that in the time it was on, and working, I exchanged a couple of photos for my wallpaper, photos that I took with my camera long ago, so, if conection means, the cable I think works ok.
Click to expand...
Click to collapse
Did you press power and volume down at the same time for at least 31 seconds for samsung logo to come on?
Sent from my GT-P7510 using Tapatalk
I've tried with the volume key and the power key at the same time for almost a minute, without being conected to the charger, and being conected, also tried conecting it to the computer, and downloading the drivers that samsung offer in the support page, and samsung kies, but they don't recognice the device, when checking the hardware of my computer, I see inside the tab of "other devices" one called APX that I know that is my tab, and says no controller is assigned to it.
Mackie, yesterday (today) I chatted with a support agent of samsung until 2am, trying to see for a solution, but he couldn't find one, so, we ended up in making a request for service, to use the warranty for them to repair/give another machine to me, but, I don't want to do it, because, it would be enormously expensive for me (100$ for a Costarrican is very expensive) so, I'm trying to find a solution to the problem before I send the tab to the US with a friend that lives there, so I can use the warranty, but that courrier charges would be really expensive for me.
In summary, I'm trying and trying to look for a solution, testing your comments and suggestions, and also at the same time looking for myself for an answer.. before december 8, when I plan sending my tab if anything works.
Once, this happened with my nokia e71, but because it ran out of battery, and won't turn on again, but... cellphones are easy, you can change the battery, and actually, it worked, and when I had time to take him to repair, they checked him with the old battery, and it worked again... Tabs are horribly sealed tight and I would lose the warranty if I try to open it to change the battery, and it might even not solve the problem!
i don't know if this would help.
I had the same situation and i thought mine was dead.
I pressed the volume button as long as i can. Took about almost a minute.
Sorry if this doesn't help
people please read previous comments, Coliner has stated numerous times in different posts that he has tried the power+volume method and has had no luck so please stop suggesting it
Coliner, the only other thing short of paying the money for the exchange/repair is to attempt using a different cable. you stated before that you used both the usb partial charge and the actual A/C charge method and have received no results. The only thing I can suggest is to try a different cable, if anyone else you know has pretty much any of the galaxy tab (7", 7+, 8.9", 10.1", 10.1v) then you can attempt to charge it. Or hell, see if any store has any of them on display charging, explain your situation and ask to let you give it a shot and if it works buy the cable from them if possible.
Short of prying the thing open to play surgeon, these are your only options.
NyPlaya, today, I'm going to the capital (the only place you could find something similar) and look for stores with tablets, and also directly to a samsung store, ask for a charger, and to see what happens, and try again to turn it on at my house, I've let her charging for 2 days now, continuosly, lets hope it worked!
Coliner said:
NyPlaya, today, I'm going to the capital (the only place you could find something similar) and look for stores with tablets, and also directly to a samsung store, ask for a charger, and to see what happens, and try again to turn it on at my house, I've let her charging for 2 days now, continuosly, lets hope it worked!
Click to expand...
Click to collapse
I re read your post and i think we missed a big clue. You said you can see APX device in control panel. Apx is nvidias debug mode and in this mode (usually reached via power and volume up) the screen is blank. it is waiting for nvflash command. Check this thread for more info http://forum.xda-developers.com/showthread.php?t=1324461
So wonder if volume up button might be stuck
Sent from my GT-P7510 using Tapatalk
Well, I tried the procedure, and got to step 17... How do I run that command, how, where? so I then uninstalled the controler, and now not even the APX error appears, and tablet is still dead!
Also I went looking for chargers in stores, and they did not have chargers! so I couldn't test it!
I was searching in other forums and found this other clue:
Taken from http://www.htcmania.com/showthread.php?t=274687 post #14:
"What you run "dead" after having it at night charging, is something that unfortunately is still quite common. It happened at the beginning and pulled by soft reset, ie power button volume button -. It has happened a few times and this has been solved. I think it is related to removing the charger. Unplugging from the wall and then the tablet does not usually fail, but if you disconnect first tablet, it "dies." I tried also to turn on the screen before unplugging and so has not failed me to unplug the tablet first. Clearly a bug, I do not know if Samsung or Honeycomb, but obviously it is a pretty annoying bug. regards"
I remember I did that same thing! because my tab was conected to the PC, and I discovered it was not charging, I conected her to the AC in the wall, and without taking the 30 pin conector out, and boom, never again it has turned on!
I continued searching and found another method, power button plus volume- 10 seconds, release and volume + for some seconds, then conect to PC, and the driver appeared again, in this case Nvidia USB boot recovery
I continued to try the method shown to me by animatechnia, and typed nvflash --bl bootloader.bin --go, it says then:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>cd C:\nvflash
C:\nvflash>nvflash --bl bootloader.bin --go
Nvflash started
rcm version 0X4
Command send failed (usb write failed)
C:\nvflash>
READ THIS, IT'S HAPPENED TO ME
Shortly after buying my tablet, before rooting, my tablet was charging and would NOT turn on. I read somewhere to do this:
Put your finger on the screen while holding the power button for as long as you must.
Don't let go til it comes on.
Edit: best of luck if that doesn't work. Things like this suck.
First time I tried with the finger, I forgot to disconect it, so, my pc started making sounds of conected device, disconected device, just like an USB stick, then I took the cable off, and tried for more than a minute both finger and power, and nothing happened

Samsung Galaxy S7 Edge Not Turning On

Hi people.
So i'm having a problem with my S7 Edge and i don't think it is common. A few weeks back I was using my phone and it would suddenly turn off and the battery would be drained too. After this first incident with the problem it happened more often, and the phone would start doing boot loops to the point where the phone just froze and turned off. When these problems occured it will usually need to be a problem where I do a safe boot (Volume up, Home button and power key), and everything will be fine (or to charge it if the battery drained), but recently, the phone just didn't work at all, to the point I waited for the battery to drain (10 hours), and try charging it, nothing happens.
So firstly I was watching a video and checking my CPU/Battery tempretures to see if that was the problem (the tempretures at the time were around 31 degrees), and mid way through the video it bugged out through the audio in a high screech and turned itself off.
I tried turning it on again but no response to the screen, i tried safe booting it, or every alternative booting option, it did not work at all.
Here is all the diagnostics and repairs I did, but no luck:
- Tried turning it on
- Different boot options (Volume up/down, Home button & power key)
- Cleaning the port for moisture detection
- Replacing the battery for a new one (Genuine one)
- Doing all of the above, with it on charge
- Connecting to a PC, but no detection
One positive I found was that when i put the phone on a wireless station, it would change colour to show that the phone is charging. I have however took the wireless out of the phone as it was in the way of the battery, and safely in my draw.
Before this final fault happened, I did do a recovery to a previous Android version, just incase if it was a software fault, but it wasn't. The phone is not rooted and I had it since September of 2016.
Is there any alternative options to do? As i'm running out of ideas to do as every solution on the internet is to turn it on, which i can't whatsoever.
The warranty is voided also as there is a crack on the screen lens, and it's way too much to pay for a repair.
I need some explination of why this is happening, so I can go in the right direction and not to waste money if i was going to a repair service, or purchasing the parts for myself.
Any help would be highly appericiated.
Check your installed apps to see if there any viruses on your phone. All you said are signs that your phone might have a virus (check how to remove it here: https://www.unlockunit.com/blog/how-to-tell-if-your-phone-has-a-virus/
However, there is a chance that you do not have any viruses on your phone, but at least you have to isolate this possibility.
Did you recall installing any app prior to this behavior?
This may be the case, however i can't turn on the phone at all. I tried every possible reboot possible, download mode, bios mode, safe boot, reboot, but nothing happens unfortunately. Unless i can do it whilst it is turned off, i can do something. I have a PC if i can do anything else with it.
I don't think I have installed any weird apps on the phone.
sounds like a brick to me. Not a lot I can thing of you can do.
If you place the wireless card back in does it boot?
IT sounds like you've messed with the internals, so possible you damaged something?
I don't particularly think that I broke it from the inside as it was behaving the same before i opened it. And when i used the wireless charging, it will only indicate it was charging or getting detected on that charging pad and not on the phone regarding a red led, or the charging icon
Have you tried holding volume down + home + power for 15 seconds and try turning on the phone again?
As mentioned in the description, I have unfortunately
MOweenSalah said:
As mentioned in the description, I have unfortunately
Click to expand...
Click to collapse
Have you had any luck? Am in the same boat.

Nexus 6p won't turn on but detected on pc

Hi everybody,
I have a 6P for 1 year and a half now, I never had big issues with it, only some random reboots.
But it has just turned off this morning and can't turn on no matter what. I have tried a lots if things, hold on the power button or power + volume but it didn't work.
The fact is when i plugg it on my PC, it is detected as something like Qualcomm Dloader H-USB, i don't remember the exact name of it. And when i hold the power button while plugged on my PC, every 15 seconds i have the exact same sound on my PC that if i removed something (like usb key for example).
I deduce that my phone is maybe still alive, so is there any solution ?
Thanks you.
@deltanight24 Any random shutdowns as well? I think you just need a new battery. Nexus 6p is plagued with couple issues one being the battery and the other the big core. Usaully the big core causes bootloops so I'm leaning more towards battery for you. You probably could use a fresh one anyways after couple years giver or take.
I have this exact same issue. Is the device bricked?
chuckywang said:
I have this exact same issue. Is the device bricked?
Click to expand...
Click to collapse
Yes. :crying: I have the same. I've spent many many hours with qfil and assorted qpst programs. I only ever got command line tools to work, and we en after that, still no boot. ..
The phone is probably in the so called EDL Mode ( 9008 ). My phone is also stucked in this mode suddenly. It was working fully fine, battry was charged and used for 2-3 hours (still enough charge inside), then it turned off when i was dialing a phone number. Since then its dead and i cant turn it on. Its detected by computer.
Have someone be able to get it working again? I dont care about the phone itself. I need my data.

Axon 7 Bricked To Hell

Hello All,
Yesterday I dropped my phone and the power button got stuck. I opened the phone with my tools and was able to fix the button. I didn't power it off, I didn't think it was needed since the button itself has nothing to do with the electronics inside. While I was closing its back It suddenly turned off. I was very gentle, didn't do any fast or unsafe moves. Since then the phone shows no sign of life. I plugged the phone the my pc but there wasn't any sign of life either. The phone didn't show up on Device Manager or anywhere else. One time, I heard a connection sound but I am not even sure if it was because of the phone since the sound came like 5 minutes after I plugged in the phone.
I already tried pressing all 3 buttons for a long time but it didn't do anything.
So what do you think? What might have caused it? And can you help me?
Thanks
First thing i would do is tear down and disconect/conect the battery flat. After that, hold volume keys while conect to pc usb and see if you can get edl mode. Than flash all that has to be flashed with miflash and edltools.
brunojborges said:
First thing i would do is tear down and disconect/conect the battery flat. After that, hold volume keys while conect to pc usb and see if you can get edl mode. Than flash all that has to be flashed with miflash and edltools.
Click to expand...
Click to collapse
Thank you, I will try that when I get back to home.

Moto G4+ not turning on.

My phone doesn't turn on nor can it turn on in recovery mode neither and seems to be dead... The only signal of life is the blinking white led next to the fingerprint scanner.
Here's how this happened: The phone was charging very slowly, I thought this was a problem with the cable so I tried other ones without success, I continued using the original, days later it stopped charging so I opened the phone very carefully and saw the battery conector raised ever so slightly, I pushed it back in place and noticed that the flash flex cable had some kind of bump that was caused by some kind of chip under it, maybe I sat on my phone some day and caused this but I don't really know. So I reassembled the phone and now it won't turn on.
I've tried to "unbrick" the phone since apparently that's what causes the blinking white led and not being able to turn on the phone, but unfortunately, the phone won't get recognized when connected to a computer, this means I can't do the unbricking.
I want to know what else could this mean? Is the motherboard dead? Would the led blink even when the motherboard is dead? What can I do?
I've tried(in order to get my phone to show up on the computer):
*Using different kind of usb cables(including the original).
*Connecting to other computers.
*Installing Qualcomm and Motorola drivers.
*Running PC on test mode and disabling signature checks.
Please tell me your opinions, do I buy a new phone or is this fixable?
Originally, I would have thought your issue might have been to do with the charging port (possibly explaining that your device can't be identified).
Just to confirm, all the connectors that you saw, including those attached to the motherboard, are all connected and it's a good connection?
It's entirely possible the motherboard/flash memory is dead - so not being to load the bootloader, though I would have thought you'd be able to see Qualcomm HS-USB 9008 in Windows if your device can't boot to the bootloader (it'll drop to the Emergency Download Mode).
I honestly do not know what the issue/issues might be, though you could take it to a service centre/repair shop and see what they say (get them to inspect the device). Given what you've described, it's possible you may be better served by a new device rather than spending money fixing up this one.
echo92 said:
Originally, I would have thought your issue might have been to do with the charging port (possibly explaining that your device can't be identified).
Just to confirm, all the connectors that you saw, including those attached to the motherboard, are all connected and it's a good connection?
It's entirely possible the motherboard/flash memory is dead - so not being to load the bootloader, though I would have thought you'd be able to see Qualcomm HS-USB 9008 in Windows if your device can't boot to the bootloader (it'll drop to the Emergency Download Mode).
I honestly do not know what the issue/issues might be, though you could take it to a service centre/repair shop and see what they say (get them to inspect the device). Given what you've described, it's possible you may be better served by a new device rather than spending money fixing up this one.
Click to expand...
Click to collapse
Thanks for the reply, I checked all connectors and none seem to have problems so I'm going to take it to a repair shop as you say, depending on what their diagnose is, I'll consider buying a new phone. Once again, thank you.
wasteoflife said:
My phone doesn't turn on nor can it turn on in recovery mode neither and seems to be dead... The only signal of life is the blinking white led next to the fingerprint scanner.
Here's how this happened: The phone was charging very slowly, I thought this was a problem with the cable so I tried other ones without success, I continued using the original, days later it stopped charging so I opened the phone very carefully and saw the battery conector raised ever so slightly, I pushed it back in place and noticed that the flash flex cable had some kind of bump that was caused by some kind of chip under it, maybe I sat on my phone some day and caused this but I don't really know. So I reassembled the phone and now it won't turn on.
I've tried to "unbrick" the phone since apparently that's what causes the blinking white led and not being able to turn on the phone, but unfortunately, the phone won't get recognized when connected to a computer, this means I can't do the unbricking.
I want to know what else could this mean? Is the motherboard dead? Would the led blink even when the motherboard is dead? What can I do?
I've tried(in order to get my phone to show up on the computer):
*Using different kind of usb cables(including the original).
*Connecting to other computers.
*Installing Qualcomm and Motorola drivers.
*Running PC on test mode and disabling signature checks.
Please tell me your opinions, do I buy a new phone or is this fixable?
Click to expand...
Click to collapse
Try to hold the power button and the volume down buttons together for more than 2 minutes. My moto g4 goes dead sometimes and nothing I do will turn it on except holding those buttons for like 2 to 3 minutes then it reboots to fastboot and turns on. It might not work but it works for mine and its worth a shot. It takes a few minutes and I dont know why but it does no more 3. Let me know if it worked.

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