Fire HD 10 + (11th Gen - 2021 Version) and Fire Toolbox 17.1 - Google Services break Alexa App - Fire HD 8 and HD 10 Q&A, Help & Troubleshooting

Is anyone else experiencing this? Using the Fire toolbox to install the Play Store affectively breaks the Alexa App. I don't know if it's something the toolbox itself is doing or if its the google services. I do know that I have the Play Store and Google services loaded without issue on my Fire HD 10 (2019). If anyone has any insight or knows some troubleshooting techniques it would be greatly appreciated. Basically what happens is when I go to load the app it pops the Alexa splash page for a split second but then just drops right back to the device home page, the app shows as recently ran in the history but obviously not in a way that is useful. Once I have broken her only way i have figured to get her back is by factory reset - using the toolbox to restore Alexa doesn't solve the problem.

superdeleted said:
Is anyone else experiencing this? Using the Fire toolbox to install the Play Store affectively breaks the Alexa App. I don't know if it's something the toolbox itself is doing or if its the google services. I do know that I have the Play Store and Google services loaded without issue on my Fire HD 10 (2019). If anyone has any insight or knows some troubleshooting techniques it would be greatly appreciated. Basically what happens is when I go to load the app it pops the Alexa splash page for a split second but then just drops right back to the device home page, the app shows as recently ran in the history but obviously not in a way that is useful. Once I have broken her only way i have figured to get her back is by factory reset - using the toolbox to restore Alexa doesn't solve the problem.
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May I suggest that you bring this to the attention of @Datastream33 on the FTB thread? Support for the new 2021 tablets has just been added so I'm sure he'd like to know any issues that arise.

blaacksheep said:
May I suggest that you bring this to the attention of @Datastream33 on the FTB thread? Support for the new 2021 tablets has just been added so I'm sure he'd like to know any issues that arise.
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Thanks I posted in there. Its funny cuz I found this forum from that thread but then I'm a newb and created this new one instead of doing just that. Hopefully he see's.

Hey, just wanted to know if you resolved your issue?
I just recently installed Fire Toolbox on a Fire Tablet 10 2019, and found it completely broke the Alexa app. I also noticed there was a banner across the main page of the Alexa app stating the app should be updated.
I found I could install the Amazon Appstore app from Google Play, and in the Amazon App Store they had the Alexa app available for install. I installed the Alexa app, and it appeared to update the original Alexa app, and the update banner was removed. I did notice that after first install, the text was all out of alignment in the app, but closing the app and opening it again, seemed to fix it.
So far, it appears to be working, but I havenet tested it long term. Also, if you install the app from the Amazon App Store, make sure all the permissions are activated to ensure everything works.

Related

[Q] Does anyone know how to Fix App Store Authentication Error

I just got a Kindle Fire for my wife and it is linked to an already existing Amazon account, with a valid Credit Card linked and working fine with books.
When I try to go into the App Store it lets me in but I can't download anything. I can't even get into the "MyApps" section. A box pops up saying "Authenticating" but then goes away, and it goes back to the screen I was just on.
I noticed this issue out of the box and did some research where people made some recommendations such as "Clear Data" from the App. That didn't help, neither did a factory reset. I was hoping that rooting it and uninstalling the App Store app would help, but it didn't.
I figured I would try to turn off the in-App purchasing to see that might help but it would not accept my password. Hmmm Odd, I wonder if somehow this is holding onto an old account, since this was a refurbished Fire.
Personally I could live without the Amazon App Store and the Stock Rom, but my wife really wants it setup and wants to preserve the look and feel.
Any recommendations would be greatly appreciated.
Thanks,
I had that same thing. For me the problem was that I had too many devices registered with the Amazon App store, since I frequently reinstall ROM on my tablet.
There are two places the Kindle gets registered. One is under Mange My Kindle and the other is somewhere within you app store settings. I removed all my devices from the Manage My Kindle area but that didn't fix it. I actually had to call Amazon and they removed all my device registrations from the App Store portion for me, but they said I would have been able to do it myself if I had gone in there.
Sorry I don't have the specific directions to the link. But you should be able to find all your associated devices in you App Store settings online and delete them. After doing this I just restarted my Kindle and the app store worked like a charm.
Thanks that was exactly it. I have a Gtablet and 4 Android phones that get flashed all the time. I went in and deleted them and it fixed the problem.
The path to get to this section is:
Amazon Account settings -> Android Apps & Devices -> Your Devices
And start de-registering devices no longer needed.

Google Play Games Application - Amazon Fire HD 10 (2019)

Hi,
I'm hoping someone has figured this out as its driving me crazy !
I've followed the instructions to put the google apks on via the android police website, install play store amazon fire tablet article (can't link to it as it's my first post !)
Everything initially seems to be ok, signed into google and can access and download apps from the Play store.
When I download the Google Play Games app it runs ok but switching to the Profile tab doesn't show me any profile information and all I get is the busy icon spinning constantly.
Does anyone know how to solve this ? I think this has a knock-on effect of games not working that require a google games profile.
This is on a brand new 2019 Amazon Fire HD 10.
Thanks in advance
TempesT360 said:
Hi,
I'm hoping someone has figured this out as its driving me crazy !
I've followed the instructions to put the google apks on via the android police website, install play store amazon fire tablet article (can't link to it as it's my first post !)
Everything initially seems to be ok, signed into google and can access and download apps from the Play store.
When I download the Google Play Games app it runs ok but switching to the Profile tab doesn't show me any profile information and all I get is the busy icon spinning constantly.
Does anyone know how to solve this ? I think this has a knock-on effect of games not working that require a google games profile.
This is on a brand new 2019 Amazon Fire HD 10.
Thanks in advance
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That's the problem, your Fire tablet have registered with Amazon account.
Reset your Fire tablet and bypass Amazon account registration. Do not register.
Install Google services and remove all Amazon junk:
https://forum.xda-developers.com/hd8-hd10/development/official-amazon-fire-toolbox-v1-0-t3889604
AmznUser444 Dev said:
That's the problem, your Fire tablet have registered with Amazon account.
Reset your Fire tablet and bypass Amazon account registration. Do not register.
Install Google services and remove all Amazon junk:
https://forum.xda-developers.com/hd8-hd10/development/official-amazon-fire-toolbox-v1-0-t3889604
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Hi , thanks for replying.
How do you bypass Amazon account registering/logon ? I thought it forced you to have an account.
I've used the toolbox before but only after I have signed in. are you suggesting I can somehow get to the home screen without logging in or registering and then use toolbox ?

SuperDisplay - App closes after opening - FireTV Cube

Hey,
i recently bought SuperDisplay and wanted to use it with my firetv but it's not working like it supposed 2. After sideloading and starting it just opens up and closes immediatly. What am i missing here? the Play store? is it even possible to install the playstore to the Fire TV Cube 2nd and if yes without root?
thanks in advance
Is no one able to help me out?
I don't know if its a paid app is not, but most of the apps on the play store rely on the Google Play Services which aren't available on FireTV.
It could be that its not compatible with the android version or display size.
It could also that the file is in splits, which some of the newer ones are, and you are pulling the base only and not the splits, which will DEFINITELY crash the app.
In any of the cases you have to provide the logcat. But my guess is the last one

Help: I fked up the Alexa app

As faith has it, before I get to Google Playstore and disable Automatic Updates (WTF is with these companies...why is it default anyways when they only put out crap), it has updated the Amazon Alexa app.
it now promptly FC...so I went and uninstalled, but that can only be done from the Playstore as Amazon considers it a system app...and is dumb enough NOT to have a "uninstall updates" option as vanilla Android has.
Now I'm stuck with a spinning circle when I open the Alexa app and cleaning data or anything I tried does not help. Show mode is fubar as well as it only finds weather and news not...obviously.
Help?
NVM...after a bit of farting around I managed to fix it: posting here, in case someone else is as smart as I am when it comes to stopping updates.
After Uninstalling Alexa from Google Store, I went into the Fire Toolbox and DISABLED the app, then proceeded to the Amazon Appstore where it identified the app as needing an update...I allowed it (what's to loose...) and it works now.
No idea if now i have 2 instances of the app...it works.

Google Play Store and Lockscreen Ad Removal

I purchased my first Fire tablet for my wife for Xmas. I only have expiernce sideloading apks to fire sticks.
I would like to remove the locksreen ads if it's still possible. Yes, I did search the forum for threads on the topic and found one Fire Toolbox seems to me that the fire OS update makes it unable to revive locksreen ads.
I would still like to have access to the play store. I don't know what Google apps or packages to install. Has anyone got the Playstore to work on the latest version of the Fire 10 HD plus? Does anyone know what Google play apps or packages I need to install to get the play store up running?

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