Phone crash (turns itself off) during video calls - LeEco Le Pro3 Questions & Answers

Hi all - got two Le Pro3, both turn off during video calls (tried whatsapp and duo). No problems using the camera app.
1 normal, running the last paranoid android release - turns off after about 5 minutes
1 elite running the latest official lineage - turns off after less than a minute
its a consistent crash, strangely remember having longer video calls on the elite when running the previous lineage version.
is it an overheating problem? have you guys got workarounds?

I think I fixed the problem - installed the developer firmware thats linked on the forum ( https://sourceforge.net/projects/lineageos-on-leeco/files/firmware/zl0/ )
All this time I thought I had gotten away without finding out what flashing firmware was about...
managed to have a 5 minute video call on whatsapp
EDIT: but crashed later on duo. turns out the problem only happens when the phone is unplugged from charging!

Well since the problem was fixed just by plugging it in, realised the battery was shot (didn't realise since the phone was never used very heavily). Replaced battery, had a normal video call. Also fixed the problem of the phone slowing down whenever the battery was reaching around 50%.

Related

[Q] A500 has developed freezing "issue"

Hello,
ok, I gave up on moving APPs to external SD on ICS 4.0.3...
Here is my new issue in a nutshell....
I updated to ICS 4.0.3 with no problems and everything worked fine for months. Within the last month, the tablet has developed a random problem, usually 30-90 seconds after it boots, where it may or may not freeze up (i.e. the screen is unresponsive) and I have to turn it oss and reboot and hope it doesn't happen again.
Sometimes this happens one or two times in a row and then its fine, sometimes it will happen five times or more, and then the next boot it is fine, sometimes it works fine on the first boot.
I have removed all kinds of apps and media to make sure I have lots of room and curently have about 5G free. but that didn't fix the issue.
I looked into the GPS txt files being left behind and made sure they are removed regularly, but that doesn't help the issue.
I used a Device Info APP to display what is going on when this happens, and while it doesn't show any APP or process I can see as the culprit, the CPU is being maxed at 100%?
It also seems to have "something" to do with the WiFi, as when it "locks up" the WiFi icon in the tray goes away and when I go to settings it seems stuck trying to turn off the WiFi. But at other times then the WiFi is working fine?!
Also, sometimes if I let it go to sleep for too long, when I wake it up this will happen..
SO... anyone got a clue what this could be?!

[Q] Unable to take Photo and heavy battery drain for now reason

Hello guys, my name is Mat I'm new here and this is my first message so thank you for the help available on the forum!!
I have had a Nexus 4 for 2 years now and I was very happy with it until 5.0.1 upgrade when the phone started to bug repeatedly.
My main problem here is the Back camera. First the flash started to turn on by itself and stay on, until I turn the phone off ! it could do this several times per day, very annoying.
2nd, the camera could not be turn on, it would display an error message saying the camera is not available. It seemed to be fixed when suddenly it's just impossible to take a photo. The camera turns on fine but it doesn't take any picture. It just stands there open, but impossible to take any image...
Finally, the battery started 2 days ago to just drains by itself although in plane mode and off at night. It stay charged maybe one hour then it empties itself straight to the 5% battery alert mode !!
Any help or clue of what I can do to fix this? or should i just considerate upgrading to a Windows Phone?
It seems like faulty hardware. Have you tried factory reset ? If the problem continues, take it to a repair center, or don't.
Just get a new battery and replace it yourself, man. Windows Phones are the plague in the smartphone world.

Temporary call audio issues.

So, for the first minute or two of any call, audio randomly cuts off and comes back, and after a seemingly random amount of time, it starts working normally. What should i do?
I am using an A2017G with unofficial RR 20170802 (same thing happened in the official build)
First recommendation would be to call ZTE support.
I had an issue where other couldn't hear me in certain calls and I would have to reboot to fix it. I ended up going into settings> advanced settings> scheduled power on/off and set it to turn off and back on a few minutes later every morning (early morning) while I slept.
I sent my phone in when the screen dies due to water damage and have a different device now. So far no more in call issues.

First phone freeze and Camera App seems to be hogging battery for some reason

Had my PH-1 for 3 months, today was the first freeze up of the phone, was stuck with home screen on and displayed.
Had to reboot by holding small button and Volume down. When phone rebooted it came up with the Android laying on its back with the open stomach hatch, had to reboot a 2nd time. Then had options like from Safe Mode, pushed small button below Volume to perform a regular restart.
Found my battery was running down quickly from a full overnight recharge. Looked at the Battery settings and it showed the camera was on top at 29% after about 5 hours WTH?? I did use the camera and this is what I was trying to use when the phone was frozen, but once the phone was rebooted, I snapped like 5 pictures and then I was pretty sure I closed the camera App. I tend to always try to close/kill all open Apps that I am not using.
So not sure what happened or why, just wanted to put this out there so others can read and may respond if this is a common problem due to some update or incompatibility.
Seems there may be a conflict with the latest Camera software and phone OS??
I had my phone freeze again today when I went to take a picture. This is an intermittent issue because I took quite a few pictures this morning without a problem. Then later this afternoon I took a single picture then wanted to take a 2nd and realized the phone was frozen.
Had to reboot the phone, seems to have cleared up for now?
I just noticed that the camera App just updated 6 hours ago on my phone. This was AFTER the 2nd freeze during camera usage.
Currently my phone is running Android stock 7.1.1 and the updated camera App is 0.1.095.007.
It is possible the latest camera App update has solved the freezing problem?
Will wait and update this thread in about a week about how things are working.
Just wanted to update this thread on phone freeze.
Seems that the problem may have been with a prior camera update. I had the phone freeze 2 times, shortly after the 2nd freeze the camera App was updated and since Camera App 0.1.095.007 was deployed I have not had any more problems with the phone freezing.
So hopefully I can say the Essential group was aware of the problem and release a very quick solution.
Still loving the Essentinal phone, would like more camera features, but I guess this will come with time.
Best part is I only charge phone every 2 days the way I use it. Have run Waze for over 3 1/2 hours multiple times with fresh charge and no external power and battery is still slightly over 50%.
So a new camera update version 0.1.097.006 was released and my phone was updated late yesterday or last night.
No problems since the last camera update that came out a few days after the update that caused the phone to lock up. Seems we are back to the same routine.
Used my phone to take a few pictures this afternoon, and guess what, phone locked up again after I took a few pictures and make an outing phone call right after taking the pictures. Put phone back on power after taking the pictures and making the call, I guess the camera App was still open in the background. Looked down and my phone display was on the camera App. Tried to close the App, no go. Unplugged the phone from power and the yellow power LED was still lit and the phone was non responsive.
Held down the power and volume down button to restart the phone.
Expect and hope an update the camera App is released soon to solve this issue. I have faith that the Essential team will resolve this quickly.

Display turns off after some time

The problem started a few days back, after using my phone display just stops working ie the screen goes black as if it is switched off although I get calls and message notifications. This started to become more frequent but a couple of restarts with no display used to do the trick. The day before yesterday, no matter how many restarts display remained off at first I thought this might be a rom issue so I flashed stock rom. phone booted up and after 20 mins of usage, the screen started going black yet again. and no number of restarts could again fix the problem. Now the phone display turns up every once in a day for about 10 mins. Also when I get into the bootloader ( when the display works) the text all get distorted after some time with lots of green and pink lines running here and there. any guess what the issue might be? Is it the displays problem or any other hardware? Please help

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