How do I stop this notification (apn settings issue) - BlackBerry KEYone Questions & Answers

On my bb beyond ive been getting this nagging notification:
https://drive.google.com/file/d/1aM9BGgMvx2gEHGmrj7ibLRXScJj2Dl8u/view?usp=drivesdk
It seems to be claiming my apn settings aren't properly configured. Thing is, my web works just fine on cellular and calls/text are going through fine. Any way to either fix this or force it to stop? I've had my carrier send the apn settings again, Ive tried to fix it myself and I've reset network settings to no avail. Thanks! :laugh:

Related

cant send txt messages

ive been a lurker here and have been searching for a solution all over the place but nothing seems to be working.
i can receive messages fine but sending i cant! this was never a problem with my eten x650...i didnt even touch the settings on my eten and it worked flawlessly
if going to settings > personal tab > phone > click on services tab > click on voice mail and text messages it always brings me an error "cannot read settings from the network. try viewing settings later, or disconnect data connection and try again.
i have tried viewing it later, my data connection is always off since i dont have a data plan.
any tips or help? thanks!
looks like my settings via the sms program and they are:
server name: at&t mms
gateway: wireless.cingular.com
port number: 80
server address: http://mmsc.cingular.com
connect via: at&t isp
send limit:300K
wap version:wap2.0
I had a similar problem It may help if you go to settings connections and clickconnection setup again it worked for me and maybe worth a try before Hard reset etc
Hope it works for you
nope that doesnt work. tried that on multiple accounts.
i had hard resetted for the HTC rom update but still same problem
Ring up your service provide they can help you with the setup and do some test to determin were the fault lays there end or th phone.
Also you may need to check settings/ connections/ advanced network/SMS tab there are some options.
i havent called my service provider but i just think it weird that my previous winmo phone worked fine without even touching the settings. i just popped in the sim.
everything in that sms menu is correct....its "GSM preferred" as people have suggested to me. tried them all and tried to send sms with each setting to no avail.
My sister's phone just started today displaying the EXACT same behavior as b-16707, except her phone is a treo flashed for metro. My wife also has a treo on metro but not experiencing issues at all. My sister has WM5 and my wife's Palm.
just called ATT today and they couldnt help me at all and told me to hard reset. thing is ive hard resetted before and it hasnt worked for me. what is wrong????????? gahhhhh
probably is definitely with the phone as i get the cant send messages error the split second after i hit the send button

Google account connection / Market connection

Ok, I prolly worked myself in to some troubles. The htc hero was launched 2 days ago in netherlands...but was delayed in belgium for another week.
This for the youtube application that cannot exist on the htc hero for Belgium.
So I just went to netherland and bought a htc hero with the youtube application.
After playing with the htc hero I marked a quite big problem
1) I cannot connect to my google email.
With that I cannot connect to the andriod market for apps etc...
Could this be because I'm using my phone in Belgium? Where actually you should have a other phone? I remember reading something about regioblock?
Someone with info/solutions?
I've got the same problem with my Dutch Hero, but I live in the Netherlands (Vodafone NL)
edit : Tried to add hotmail manually (true email apps) works
edit : tried to add gmail manually (true email apps) works!
connecting before market...fails
check in settings > wireless > mobile networks > access point names
select the one for your network and check to make sure there is no proxy listed.
make sure it is just PROXY that you delete, and not MMS PROXY, as otherwise your MMS will stop working.
hopefully that will help.
I get the feeling that some of this stufff i blocked by the network proxies the same as MSN and youtube are blocked by proxies on WinMo handsets.
rhedgehog said:
check in settings > wireless > mobile networks > access point names
select the one for your network and check to make sure there is no proxy listed.
make sure it is just PROXY that you delete, and not MMS PROXY, as otherwise your MMS will stop working.
hopefully that will help.
I get the feeling that some of this stufff i blocked by the network proxies the same as MSN and youtube are blocked by proxies on WinMo handsets.
Click to expand...
Click to collapse
No I saw that more ppl have this problem.
It's not connecting using UMTS or WiFi, so it's not a network problem, it's a Hero problem.
rhedgehog said:
check in settings > wireless > mobile networks > access point names
select the one for your network and check to make sure there is no proxy listed.
make sure it is just PROXY that you delete, and not MMS PROXY, as otherwise your MMS will stop working.
hopefully that will help.
I get the feeling that some of this stufff i blocked by the network proxies the same as MSN and youtube are blocked by proxies on WinMo handsets.
Click to expand...
Click to collapse
Their was only the base mobile internet (gprs.base.be) and base MMS.
The base mobile internet was not marked on,so I did that but stil not working...
Just reset your phone to fabric settings and fill in your gmail account when the phone bootes (in the phone setup wizard) and everything will work fine.
Shut down the phone and press home button + back button + power button to start the reset, follow the screen for insructions.
They told me you have to have connection true 3g with your sim card...
To make the first connection you need this and no wifi...
I copy from the android forum :
I'll say it again.
You CAN'T set up Google Sync through an unprovisioned data package.
Now I though you could use wifi to set it up but you can't. You HAVE to set up Google Sync through 3G and it has to be through a Mobile Internet add-on!
Once set up you can use wifi/2g/3g/hsdpa
I know it doesnt make any sense but Google Sync doesn't use WiFi for the first set up and the Service Provider blocks Google Unless you use one of their data tariffs... Really Google should be provisioned to set up through wifi but probably part of this anti piracy malarky...
Yet again awsome phone, shockingly bad service providers.
Just wait till the data is provisioned and restart your phone. No luck then reset to factory defaults and try again.
(I had to do the same thing)
I had problems with connecting to Market then I did a hard reset on the phone and setup google account during initial wizard and it worked ok.
If your 3g network has restrictions you can always try wi-fi at your local hotspot
I still can't get wifi to provide a data connection, has to bephone network. Have tried several factory reboots :-(
if you are willing to experiment you could maybe flash your hero with WWE R3 rom release (http://forum.xda-developers.com/showthread.php?t=533808)
However, be prepared to accept the fact that USB might not work until newer edition of ROM is available
not sure i believe that, as i have one at work and have signed in multiple times to google after a hard reset without a sim even being in the phone!
It even asks you if you want to use Wifi during the intial start up process, so it definitely CAN use the wifi for the initial set up, or at least the one we have here can!
just received hero and this misfunctionality is really irritating.
Does anybody knows how to reinstall this applications new?
it should be gmail, market and gtalk.
thanks in advance-
very odd.
Had a friend in NL that had this problem, but when we looked, it turned out that only the Vodafone MMS APNs had been set up (or were the only ones visible) and creating one manualy fixed the problem. He didn't have WiFi to try with at the time.
it was very strange as again, he could browse over 3G!
just checked....the settings are OK: Vodafone IT, but still can not get in.
tried also without a sim, only wifi, same result no connection...
should i really reset it? any other ideas?
thx in advance
I did the reset....
I made sure I was directly at my wifi spot...connected to gmail went ok...market now works perfectly...
Strange tho...
could there be some sort of automatic check in with the google servers the first time the handset is ever turned on? maybe if that fails, it could be linked?
reset, first config done, now it works great, some things are real mistery....
thanks to all
hi guys
i dont know if this the right pleace to ask but
does the hero have AUTO SETUP CONNECTION ??
that when you first time put a sim card or go to other network the phone auto setup your data connection . like htc diamond
I guess the network branded ones may not, but the unbranded one i have been using at work certainly does.

T-Mobile UK email 'sync error' and browser crash.

I'm having a very frustrating time with email and T-Mobile.
Swapped from Orange recently and for the life of me cannot access my email. I constantly get 'sync error' in the mail app. If I go to the Gmail home page Opera crashes!
I've checked every setting I can think of. Set up the account manually as POP rather IMAP. Gone back to stock SPL and rom. Called T-Mobile but they are clueless and not interested as they didn't supply my Blackstone.
It all works fine over wifi and putting in either an Orange or Three sim triggers the automatic set up which also works fine.
Put the T-Mobile sim back in and problem returns.
Please help save my sanity.
I apologise if this has come up before but have tried searching.
Thanks
Don't know if this helps but I also get an 0x80072f78 error when I try to connect to gmail.com with Internet Explorer.
Just a quickie thought, but have you done a proper hard reset? I flashed a ROM and couldn't get the auto network setup to come up. When I realised it needed a hard reset, I lost the configurations I'd spent some time playing with, but the auto network setup popped up and ended some of my problems.
I also found that I had to untick the proxy setting that T-Mobile accounts use. Not sure if it's important but it may solve your issues, and it works for me.
One other issue I have seen some people post is the 3G or HSDPA will only work properly once you disable it, reset, connect to data via GSM/GPRS then renable 3G, and possibly reset again. Food for thought, but the proxy option was the culprit for me.
Hey Nerdino
Was just about to write back and say I'd hard reset half a dozen times and double checked the proxy setting. To be sure though I checked the proxy again and it was checked! I may well have been hallucinating before but I don't think so.
Whatever though, I unchecked it and it's working fine.
Thanks very much indeed for the reply.
Paul

Email Randomly Lost Settings

Hey,
As far as i am aware nothing has changed on my phone in terms of settings, at least, I havn't changed any settings.
My email accounts (since i woke up this morning) have been unable to send/receive. I have it set to auto send receive every 5 minutes, however, today it hasn't been doing that, and it also will not work if i try and manually send and receive. I have tried soft resart, getting email settings resent from T-Mobile, deleting and resetting up the accounts however it still will not send and receive. (It is happening both when connected Wifi or not)
The error message i reveive is
" Error synchronizing, Cannot Connect.
Cannot connect with current settings, To change your connection settings, tap Settings "
I have looked through those settings and everything seems normal still as far as i can see.
Any ideas of how to fix this without having to fact reset?

[Q] Internet won't work after rooting, 2.3/cyan7'ing

Hi, I rooted my Legend over the weekend and installed the Cyanogen7 mod for 2.3. I didn't notice the lack of data connection because I was connected via wireless the whole time. I did plug in the information from my carrier in regards to the APN. The thing still won't work, won't connect to the internet at all, citing a lack of a data connection in all apps.
I looked all over the net for a fix, tried a number, nothing worked. Short of contacting my carrier and having them resend me the same APN details, is there any other fix?
Thanks!
If you already put in the correct APN details. Check the Proxy settings. It can cause problem when turn on/off. I had the same problem with CM 6, turn off the proxy and everything is green again.
called the vodafone people and fixed it. the info they have up on their website is wrong, the apn was supposed to be .com, not .ro.
oh well..

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