Camera issue needs to be reported ASAP - Samsung Galaxy Note 20 Ultra Guides, News, & Discu

UPDATE: Check link for video
https://youtu.be/ucS8Jv49t-0
And this is a Brand New sealed box Galaxy Note 20 Ultra!
I need help to report this issue to Samsung, i cant find any reference online, tried with my GN20 Ultra and my wifes as well.
Alright, heres the issue. In a very dark room, when trying dark mode with the ultra wide lense, 50% of time after a long processing time, photo comes as a white noise with lines, i will post some pictures, and trust me i can make this happen anytime. So far it only happens with the ultra wide lense using dark mode on a really dark environment like stated.
Ok so now after uploading some photos i realized while zooming happens the same, wtf!
Can someone else please give this a try and report back!

I would say these Pics are enough as reference.

xXPheNomEnoNXx said:
I would say these Pics are enough as reference.
Click to expand...
Click to collapse
Can you try with your N20U?

I could not replicate.
Sent from my SM-N986U using Tapatalk

That could be hardware (the banding indicates that)... if it persists.
Noise should be more or less evenly spread out.
See if lower temperatures alter it.
Try clearing cam data and clear the system cache from the boot menu. Do a hard reboot.
My thought is it will still be there...

Just tried as you suggested, not happening on my Ultra (SD).

Link575 said:
Just tried as you suggested, not happening on my Ultra (SD).
Click to expand...
Click to collapse
Did you try in a completely dark room? Dark mode enabled and ultra wide lense?

UPDATE:
I went to Best Buy and exchanged the unit, now i have a "brand new sealed box" Galaxy Note 20 Ultra, i went home, went to the closet, really really dark, dark mode enabled, using ultra wide lense, out of 5 shots, got 3 with the same strange noise!

Possible RF interference?
Any RF sources nearby ie a router, nearby radar, radio antenna etc?

blackhawk said:
Possible RF interference?
Any RF sources nearby ie a router, nearby radar, radio antenna etc?
Click to expand...
Click to collapse
Nothing, i just did a screen recorder, so i can sort of prove whats happening, but idk if i can upload videos here! It keeps happening, but like i said, dark room, as soon the sensor sees any sort of light it will give me a pictured as expected, grainy, or dark but a picture!
This is crazy, and i can do the same with my wifes GN20 Ultra!

yoniinfante34 said:
Nothing, i just did a screen recorder, so i can sort of prove whats happening, but idk if i can upload videos here! It keeps happening, but like i said, dark room, as soon the sensor sees any sort of light it will give me a pictured as expected, grainy, or dark but a picture!
This is crazy, and i can do the same with my wifes GN20 Ultra!
Click to expand...
Click to collapse
Grainy is normal, prominent lines are not.
In a perfectly dark room you'll see random background noise from the cam sensor it's self; this is normal.
If you cool the cam the noise level will decrease and increase as it gets hotter.

https://youtu.be/ucS8Jv49t-0
Link to the video

blackhawk said:
Grainy is normal, prominent lines are not.
In a perfectly dark room you'll see random background noise from the cam sensor it's self; this is normal.
If you cool the cam the noise level will decrease and increase as it gets hotter.
Click to expand...
Click to collapse
Exaclty, thats what i was expecting, heres a quick screen record i did
https://youtu.be/ucS8Jv49t-0

If it captures ok low light images... I'd say don't worry about it.
Play with it and have some fun...

yoniinfante34 said:
Did you try in a completely dark room? Dark mode enabled and ultra wide lense?
Click to expand...
Click to collapse
It was not completely dark but I just tried again in a completely dark room and just got a normal black picture. I'll try a couple more times later incase its not consistent.

Related

Camera Flash - Disable Bright Mode?

Is there a way to not use bright Mode when taking photos. I am finding it is making medium to close up shots too bright and over exposed. I can't believe there isn't an option in the camera settings not to use it. with the normal mode the images seem too look ok in the preview then the bright mode ruins it when you take the shot.
anyone else experienced this?
Is it just me then?
Have you tried changing the brightness settings? You can also adjust the Contrast, Saturation and Sharpness in the Advanced settings.
I personally haven't had any problems with shots being too bright and over exposed.
you probably haven't used your flash then! try taking a picture of a group at dinner, looks fine in preview then bright-mode turns everone into ghosts!
richardirv said:
Is it just me then?
Click to expand...
Click to collapse
No it's me too..................
http://forum.xda-developers.com/showthread.php?t=588153&highlight=dissapointing+camera
mkent_barbados said:
you probably haven't used your flash then! try taking a picture of a group at dinner, looks fine in preview then bright-mode turns everone into ghosts!
Click to expand...
Click to collapse
Ah ha, finally someone who knows what I am talking about.
Me too, its rediculous. Trying to take close up pics of people faces, everyone has their eyes closed! Its as bright as a xenon flash but instead of flashig for a split second, it stays on for over a second!
Wow, that is strange. I have no such issue when using flash. My white balance is set to auto and picture quality at super fine. My only issue when using the flash is that my face seems blushed rather than flushed.
for me its not about the quaity of the photo or any settings, its just the fact that the flash blinds people
I agree, even my black friends are coming out white.
I've found a way around it,
already posted it too, but no one seems to be caring.
Install the App TorchButton.
Then, before taking a picture at night in closeup (with overexposure usually)
Turn on Torchbutton (mode 1 bright or mode 2 very bright), then go to camera and disable camera flash. Torch button Flash still stays on and the camera now meters the current brightness and doesnt add any bright mode anymore.
Now you get quite decent pictures.
It sounds complicated but it works great on closeup pics
Example of the difference below
Pic1 camera without Torchbutton
alibehzad said:
I've found a way around it,
already posted it too, but no one seems to be caring.
Install the App TorchButton.
Then, before taking a picture at night in closeup (with overexposure usually)
Turn on Torchbutton (mode 1 bright or mode 2 very bright), then go to camera and disable camera flash. Torch button Flash still stays on and the camera now meters the current brightness and doesnt add any bright mode anymore.
Now you get quite decent pictures.
It sounds complicated but it works great on closeup pics
Example of the difference below
Pic1 camera without Torchbutton
Click to expand...
Click to collapse
Thanks for the heads up
I updated my ROM to 1.48 and now I have the exact same "bright" problem and man is it annoying. I'll take a look at the reg to see if anything has changed.
fredskis said:
I agree, even my black friends are coming out white.
Click to expand...
Click to collapse
hahaha now that's funny. agreed, same problem here. in fact my wife says i cant take picture of the kids anymore because it makes them cry its so bright lmfao.
i never thought that i would hear the camera flash on a mobile phone being "too bright" and blinding people
Getting mine tomorrow.. Stupid fedex already has it in my town since morning but won't deliver because it's not due until tomorrow!
here4info said:
i never thought that i would hear the camera flash on a mobile phone being "too bright" and blinding people
Getting mine tomorrow.. Stupid fedex already has it in my town since morning but won't deliver because it's not due until tomorrow!
Click to expand...
Click to collapse
yup, and all of this after the problem of there not being enough lightin the past. lol one extreme to another
alibehzad said:
I've found a way around it,
already posted it too, but no one seems to be caring.
Install the App TorchButton.
Then, before taking a picture at night in closeup (with overexposure usually)
Turn on Torchbutton (mode 1 bright or mode 2 very bright), then go to camera and disable camera flash. Torch button Flash still stays on and the camera now meters the current brightness and doesnt add any bright mode anymore.
Now you get quite decent pictures.
It sounds complicated but it works great on closeup pics
Example of the difference below
Pic1 camera without Torchbutton
Click to expand...
Click to collapse
Thanks for the work around, but I'm sure you will agree that in most cases when you just want to take a quick snap we will either forget to turn torch on or just won't be bothered because you don't want to fiddle around. It would be nice to have a button in the camera to turn bright mode off.
Lets hope HTC are listening to the forum! and not got the blinkers on!
Is there any tweak out there to reduce the brightness ? Every picture is over-exposed when the flash is activated.
Thanks.
fredskis said:
I agree, even my black friends are coming out white.
Click to expand...
Click to collapse
yeah right on koala
richardirv said:
Thanks for the work around, but I'm sure you will agree that in most cases when you just want to take a quick snap we will either forget to turn torch on or just won't be bothered because you don't want to fiddle around. It would be nice to have a button in the camera to turn bright mode off.
Lets hope HTC are listening to the forum! and not got the blinkers on!
Click to expand...
Click to collapse
The issue behind this is that the camera meters and focuses on the initial flash (assist flash) and then when you press the shutter button, the bright flash (shutter flash) comes up leaving no time for the camera to react to the new light conditions.
I've found that in these circumstances the best is to set forced flash on so that the metering is done properly.

Nexus One Camera - Problematic Photos

I have the Nexus One Running on Cyanogen 5.0.4.1 and I love it
but the camera is giving me some problems,
For some reason I always have verticals lines on my photos and
it makes to photos look very bad! I've attached a photo so you can see
on what i am talking about.
I've tried to use different settings for the camera (2-3-5 mega pixel combined
with Normal - Fine - SuperFine quality) and it maybe helped a little but
still not very good.
Is there anything that can be done to solve this BIG issue?
I mean, Rom with a fix, some configurations I did not tried or there's nothing
to do - the camera is not great?
It was very surprising for me cause the developers of the phone
and camera module never checked this? the photos look really really bad.
Will appreciate some help....
Thanks,
Guy.
it's normal for camera phone to have the lines when the condition is not enough light...
Well, not really when a device also has a flash.
My photos are crisp although it's 3MP without flash...
in short...don't expect too much from a camera phone then it will be alright.
for me it's normal because the features exist in every single camera phones (nokia models) i've owned when taken picture in poor light condition.
did it have flash when you took those photos?
if not, did you try to enable the flash so it would always flash?
i don't have lines, but the flash not always goes off when it should on automatic (with pocket cams too) but usually the pics still worked out fine
did you try fx camera?
Flash on will improve the picture... but not necessarily good enuf... for good low light photos, you need to be able to play with the camera exposure settings which most phones don't have... else, you an external light source
I had once a digital camera with the same effect in the photos.
It was a problem in the CCD sensor. It had to be repaired.
Well try and wiping the phone or Nand restoring to a back up and check if the problem still is there.
maybe its a defective camera? i dont have an issue with the camera on my nexus and im running cm 5.0.4. i think it takes wonderful photos. here are a few
Just for reference
| = Vertical
- = Horizontal
I see the horizontal lines in your pictures. (OP)
muncheese said:
Just for reference
| = Vertical
- = Horizontal
I see the horizontal lines in your pictures. (OP)
Click to expand...
Click to collapse
Ahh, but the phone is horizontal, therefore the lines are vertical in relation to the phone
trinode said:
Ahh, but the phone is horizontal, therefore the lines are vertical in relation to the phone
Click to expand...
Click to collapse
Touché
10 chars.
guy234 curious. does this happen with all of your pictures? or ones taken inside?
If its just inside, is the lighting fluorescent? Fluorescent lighting can cause these types of lines in photographs.
guys234 said:
I have the Nexus One Running on Cyanogen 5.0.4.1 and I love it
but the camera is giving me some problems,
For some reason I always have verticals lines on my photos and
it makes to photos look very bad! I've attached a photo so you can see
on what i am talking about.
I've tried to use different settings for the camera (2-3-5 mega pixel combined
with Normal - Fine - SuperFine quality) and it maybe helped a little but
still not very good.
Is there anything that can be done to solve this BIG issue?
I mean, Rom with a fix, some configurations I did not tried or there's nothing
to do - the camera is not great?
It was very surprising for me cause the developers of the phone
and camera module never checked this? the photos look really really bad.
Will appreciate some help....
Thanks,
Guy.
Click to expand...
Click to collapse
I am more concerned with the pink blob in the middle of your picture than the vertical lines LOL That pink blob is so annoying really wish they would fix this. It happens to everyone when taking pictures with a white background. Look at the wall, see how it is pink in the middle? That is a major problem with the camera on this phone for me.
trinode said:
Ahh, but the phone is horizontal, therefore the lines are vertical in relation to the phone
Click to expand...
Click to collapse
oh snap, lol, oops
It looks like you have some kind of clear cover over your camera lens. Do you have some kind of case on your phone?
Megapixel does not declare quality. Megapixel is a rating of picture size so changing the MP isn't going to make a difference. Try cleaning the camera lens with a Q-tip dabbed with rubbing alcohol.
I have never seen that on my pictures so it's not normal.
Also remember to post general questions in the right place.
Here are some of my pics
Outside:
Inside:

Are there apps that take better photos and videos than the stock Camera app?

Hi, I don't know how various settings affect the results. However, I wish to be able to take excellent photos and videos under different conditions. Are there any good apps that take better photos and videos than the stock Camera App? I am using GB. Thanks
+1
Or 1up
Might be dependant on hardware cause of varying quality pics
Sent from my GT-N7000 using Tapatalk 2
what is wrong with pictures taken by the stock camera app? can you provide some example of a 'bad picture'?.
if you want an interface that is more DSLR like try https://play.google.com/store/apps/details?id=com.flavionet.android.camera.lite
here are some of my pics, i dont feel that they are of bad quality for a 'phone camera'.
http://www.flugbaerchen.de/lnkimg/egypt12/20120506_164915.jpg
http://www.flugbaerchen.de/lnkimg/egypt12/20120525_151334.jpg
http://www.flugbaerchen.de/lnkimg/egypt12/20120506_191654.jpg
I am happy with the stock camera.. Many features too
Sent from my GT-N7000 using Tapatalk 2
Perhaps it is better to talk about this via samples.
Any suggestion on better camera settings is appreciated.
I guess I may need an app that stores a set of preset settings
for taking photos/videos under different environments. Thanks.
In photo 1, I do not know why the ceiling lights are like that.
I changed various settings but there was no improvement.
In some cases, the overall color of the room changed.
In photo 2, the room appeared to be dark but it was not.
I changed the flash to auto, on along with changing other
settings. The room still appeared to be dark.
In photo 3, again, that place was not dark. Setting the flash
to auto or on did not help.
In photo 4, everything including the room appears to be somewhat yellowish.
In reality, the wall is white and the pillows are gray.
madbird said:
what is wrong with pictures taken by the stock camera app? can you provide some example of a 'bad picture'?.
if you want an interface that is more DSLR like try https://play.google.com/store/apps/details?id=com.flavionet.android.camera.lite
here are some of my pics, i dont fell that the are of bad quality for a 'phone camera'.
http://www.flugbaerchen.de/lnkimg/egypt12/20120506_164915.jpg
http://www.flugbaerchen.de/lnkimg/egypt12/20120525_151334.jpg
http://www.flugbaerchen.de/lnkimg/egypt12/20120506_191654.jpg
Click to expand...
Click to collapse
Thanks for the suggestion but I am not a professional. I don't know how various settings affect the results. By the time I have tested out various settings, things that I want to capture will have been gone.
ah now things are getting clearer . your pictures looks a little bit like something is wrong with the 'white balance' of your camera. so you can try different settings for the white balance, the default should be automatic (AWB). I'm not an photoexpert too, but maybe some one else can guide you further with this.
Thanks for pointing this out. I also tried white balance but it did not help. Perhaps I did not do it properly. Hoping somebody could provide some tips. Are the strong glares from the ceiling lights in photo 1 also caused by the white balance?
hajime_android said:
In photo 1, I do not know why the ceiling lights are like that.
I changed various settings but there was no improvement.
In some cases, the overall color of the room changed.
Click to expand...
Click to collapse
This effect on the ceiling lights is due to a hardware fault, there are no settings within the phone that can correct this. You can try, like me, and use photoshop. For me, its no problem because I have used photoshop for many years, but others are not so fortunate. This fault is well documented. Samsung know about it, yet have done nothing to correct it. The only way is to send the unit back to the retailer for a new unit. I tried three or four brand new units and they were all the same.
In general. The camera has limitations because of its size and proximity to other circuitry that may introduce noise etc. Its 8megapix with a tiny lens, so as is, I feel it does a pretty good job (apart from that pink dot that is). To get better pictures, consider post processing with photoshop. If that's not an option, and quite frankly I would not recommend purchasing it just for pics from any camphone, try the GIMP, its free and does an awful lot to enhance your pics. You can find the GIMP here www.gimp.org it will run on linux, windows and the Mac
Hope that helps
So, getting something like Camera ZOOM FX won't help.
hajime_android said:
So, getting something like Camera ZOOM FX won't help.
Click to expand...
Click to collapse
Nope. sorry about that.
bigstarrynight said:
This effect on the ceiling lights is due to a hardware fault, there are no settings within the phone that can correct this.
Click to expand...
Click to collapse
Is there a name for this hardware fault? Does the S3 has this problem as well?
hajime_android said:
Is there a name for this hardware fault? Does the S3 has this problem as well?
Click to expand...
Click to collapse
Good question. I know the S2 does, and we all know about the Galaxy Note. I can see evidence of the problem on a slashgear.com presentation, and its that presentation that stopped me from going over to the S3. However, there are plenty of youtube tests where it seems pretty good. The S3 has only just been released, so it might be a while more before any issues become apparent. I think its one where you try before you buy. Personally, I'm not touching either the S3 or the 'Note until I have proof that the issue has been resolved.
Edit. The fault is commonly known as "the pink dot"
In photo 1 was the lens clean? Might sound obvious but even the slightest bit of grease or diet can affect how sources of light spear in photos. Typically in any photo I take where I light bulb or something similar is in the picture if the lens was not completely clean I got a similar effect as in photo 1
Sent from my GT-N7000 using xda premium
spfraggle said:
In photo 1 was the lens clean? Might sound obvious but even the slightest bit of grease or diet can affect how sources of light spear in photos. Typically in any photo I take where I light bulb or something similar is in the picture if the lens was not completely clean I got a similar effect as in photo 1
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
Well, there must be a lot of pink dirt around. My crappy clam phone must have pink dirt repellent, because no matter how greasy the lens gets, pics from it don't have a pink dot. Neither does my DSLR when the uv filter gets filthy, or my specs come to that. Sorry, but the dirt bit on this issue is a red herring. The camera has a defect.
I use UCam. A lot of "pro" settings and also some cool. And... you can disable shutter sound.
Sent from my GT-N7000 using Tapatalk 2
i think you should send the device to service/repair, because i think this is an hardware issue. i saw a lot of pictures taken by the note (not only my own device) and they are al just fine with the standard settings.
I just noticed that there is a protective film covering the back camera. Probably Samsung put it there to protect the lens. Do you think this is the cause to all of my problems? Am I supposed to remove it? For the first few days after purchase (3 weeks ago), the Note took excellent photos. As for last week and the week before that, it depends. The thin protective film has been there right from the beginning. Let's say the protective film covering the lens caused the pink dot, how do you explain why the cafe in photos 2 and 3 appeared to be dark whereas in reality, it was not. Also, photo 4 looks yellowish overall.
Hi,
Protective film would most likely create the effect on pic one. (which would be visible when a direct light source or reflection is in the frame.)
Pic two - could be a metering issue. Try changing the (cog wheel =>) metering setting and / or exposure level.
Yellowish photo is the result of incorrect "white balance". Change the white balance setting to incandescent.
I'm using both the stock ICS camera and camera zoom fx. On my previous phone the fx produced much better photos than the stock one. On my G - Note I don't see much difference.
Sent from my GT-N7000 using XDA
hajime_android said:
I just noticed that there is a protective film covering the back camera. Probably Samsung put it there to protect the lens.
Click to expand...
Click to collapse
Yes you are supposed to remove it. It does say so in the instructions that came with your phone. Check the camera after you have done this.

[Q] Front camera blurry?

Hi everyone,
I'm having a problem with my Samsung Galaxy S4.
The front camera is producing blurred photos, almost as if they have been automatically edited/badly Photoshoped.
Before I capture a photo, the quality looks normal.
I've made sure the lens is clean and there is no plastic covering the lens. The same happens with Instagram... quality looks fine before capturing and then the same awful result afterwards.
Any help would be great!!
Anyone?
Can you post any photos you took with the front camera?
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
[email protected] said:
Can you post any photos you took with the front camera?
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Click to expand...
Click to collapse
Thanks for the reply!
Here is an example.
This is on the highest possible resolution but the same thing happens with every option. The quality is absolutely fine before I capture the photo and then, as you can see, it's as if a soft blur filter is added.
Any ideas?
Bump!
I think it's because the post procesing, which tries to reduce the noise for the cost of details (blury).
Try to take some photos in brighter enviroment.
ongbac said:
I think it's because the post procesing, which tries to reduce the noise for the cost of details (blury).
Try to take some photos in brighter enviroment.
Click to expand...
Click to collapse
That sounds about right.
I was trying out different apps and Snapchat captures what is on the screen and doesn't apply any after effect.
Have you got any ideas about how I can change some settings or something?
Bump!
Anyone?
Sent from my GT-I9505 using xda app-developers app
It's the camera. There's a definite lack of sharpness, and it happens on every ROM, so it's not software related.
Having the same issue.
Under good lighting, it's decent.
But under low light, or even under normal room lighting conditions, the image becomes grainy.
Even my previous S3 takes sharper and clearer images.
andrewhahalee said:
Having the same issue.
Under good lighting, it's decent.
But under low light, or even under normal room lighting conditions, the image becomes grainy.
Even my previous S3 takes sharper and clearer images.
Click to expand...
Click to collapse
Exactly. I just upgraded from S2 and never had these problems. My software has just updated but with no effect.
S4 Front camera, STRANGE.
Hi,
I was having problems with my S4 trying to make an ordinarily phone call. The phone seamed sluggish and my voice did not go through once I was connected. So, I switched to hangouts. I made a video call so I was expecting to see myself in the small picture on my screen. I did see a zoomed picture in good quality? Better quality I ever had seen before! I was surprised to see a good quality zoomed picture under poor light conditions. Since I am a computer guy I realized that something is fishy so I looked for an appropriate forum to put this story in.
My question is since you are talking about a suspected software filter. Are we without our knowing it have better camera performance than we the user are allowed to use? I do not buy the ROM explanation of the problem.
/duediligence
S4 Front camera, STRANGE.
Hi.
I had an encounter with something, well, alarming.
I had some problems making an ordinary phone call, sluggish phone, so I switched to hangouts instead.
I made a video call to my friend. For some reason the phone had not stopped being funny. In the small picture, the one of me, I saw something I never had seen before. Instead of the expected streamed image of me I had a zoomed in version in surprisingly good quality! I could see holding my phone, S4, at 30 to 40 cm distance my mouth covering the with of the image.
Question: I looked for an appropriate forum and thread before posting. Since you are here talking about the poor picture quality of the front camera being manipulated by a software filter you might be intrigued like me about this observation I had by chance stumbled up on.
My question is whether the cameras on our phones have capabilities we are not aware of?
/duediligence

HTC U Ultra, Camera Pixel defect

Hi
When i zoom the camera to the maximum on a dark surface, i see some pixels playing to white and black on the screen, just like dead pixels on lcd. Did you realize anything like that ?
To test, set the brightness to maximum, put the phone on a table or something, on camera face, set the zoom to the mximum, and see the playing 10-15 pixels on the screen
Is it normal ?
Thx
Sent from my HTC U Ultra using Tapatalk
Sounds like high ISO noise, try using pro mode and setting the ISO to 100.
You might get litres noise.
I wouldn't worry though, it's not like this is under normal shooting conditions. If you weren't zoomed in all the way on a dark surface you wouldn't get the issue.
I'd be more concerned with black pixels when zoomed in fully on a brightly lit white surface.
Some pictures of what you're seeing might help us help you better.
wiccan-two said:
Sounds like high ISO noise, try using pro mode and setting the ISO to 100.
You might get litres noise.
I wouldn't worry though, it's not like this is under normal shooting conditions. If you weren't zoomed in all the way on a dark surface you wouldn't get the issue.
I'd be more concerned with black pixels when zoomed in fully on a brightly lit white surface.
Some pictures of what you're seeing might help us help you better.
Click to expand...
Click to collapse
Agreed.. besides OP, how on earth did you discover that... that could be any number of things... as wiccan said, could be ISO, could be laser reflection from the surface, could be phase detection or auto focus error... could be anything...
the only time you should worry about dead pixels is.. if your standard images have white/black squares on them or your LCD has empty pixels.. but other than that.. putting your phjne on a surface, lense down over with the camera on... well that could show anything...
Thanks for the replies. When i zoom on a white surface, there is no dead pixel, that is a good thing. I just wanted to share it, because my old one m8 does not have anything like that and everytime same pixels on the screen flickers. Anyway, trying to joy of using my ultra.
Thx
Sent from my HTC U Ultra using Tapatalk

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