Unable to play HD videos in Amazon Prime - Xiaomi Redmi Note 7 Questions & Answers

Anyone else facing the issues playing HD videos in Amazon Prime. Even after changing the stream settings to Best quality it plays in 480p. It was working fine before and stopped all of sudden. Though the device is Widevine CDM Level 1 it should not have any issues playing HD or FHR videos.

riteshnktn said:
Anyone else facing the issues playing HD videos in Amazon Prime. Even after changing the stream settings to Best quality it plays in 480p. It was working fine before and stopped all of sudden. Though the device is Widevine CDM Level 1 it should not have any issues playing HD or FHR videos.
Click to expand...
Click to collapse
I'm facing the same issue and it occurred since Android 10 upgrade.
Widevine is L1 for me too.
I ask to prime video technical support and they answered me the problem is in the phone (Xiaomi upgrade) and not in the app.
I 'don't know if it is right... but we are not the only ones with this issue.
Is there someone who could use primevideo in HD with android 10?
Does Netflix app work fine in HD or does it have the same issue?

johnny.max said:
I'm facing the same issue and it occurred since Android 10 upgrade.
Widevine is L1 for me too.
I ask to prime video technical support and they answered me the problem is in the phone (Xiaomi upgrade) and not in the app.
I 'don't know if it is right... but we are not the only ones with this issue.
Is there someone who could use primevideo in HD with android 10?
Does Netflix app work fine in HD or does it have the same issue?
Click to expand...
Click to collapse
Yea even Netlfix app has the same issue. It plays in 480p.

riteshnktn said:
Yea even Netlfix app has the same issue. It plays in 480p.
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Click to collapse
Very strange!
In an Italian forum an user made the check on Netflix app and he could have the 1080p setting, only for Primevideo is not possible to have HD contents.

Any news about the problem?
It occurs also with MIUI 12...

johnny.max said:
Any news about the problem?
It occurs also with MIUI 12...
Click to expand...
Click to collapse
Even after MIUI 12 update it's still the same. Xaomi claims that phone does support HD streaming.

riteshnktn said:
Even after MIUI 12 update it's still the same. Xaomi claims that phone does support HD streaming.
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Click to collapse
Yes, in fact netflix, youtube, skygo and all other apps tried by me or by friends support hd.
Amazon customer service will open a ticket to xiaomi if someone could send to them the prime video app logs files.
Unfortunately on my phone, I couldn't collect their logs, because this operation doesn't work...
"send a feedback" function.
Could you try to call customer support and send them the logs?

johnny.max said:
Yes, in fact netflix, youtube, skygo and all other apps tried by me or by friends support hd.
Amazon customer service will open a ticket to xiaomi if someone could send to them the prime video app logs files.
Unfortunately on my phone, I couldn't collect their logs, because this operation doesn't work...
"send a feedback" function.
Could you try to call customer support and send them the logs?
Click to expand...
Click to collapse
I did try calling both Amazon and Xiaomi but no help. As per them the issue is with phone. Also Hardware Acceleration is missing under Amazon app for me which helps to play HD videos. Making the change in Hardware acceleration might help you.

Here they say it is a common problem with xiaomi and realme devices...
Amazon Prime HD streaming issue appears on Xiaomi devices, fix coming
Xiaomi devices facing Amazon Prime HD streaming issue even with Widevine L1 enabled is a known bug, fix to arrive in the future.
piunikaweb.com

Guys , tbh if you check the history of this problem carefully, you will understand that Chinese phone companies (With widevine L1) are affected by this issue . I am a oneplus user. I got widevine L1 support. Still plaing 480p videos on prime .This is a trust issue problem by the ott platforms on Chinese devices.

I know I am very late
i also had the same issue but when I joined beta and updated it to the beta version i could stream in 1080p

Related

Netflix

It seems the apk for Netflix has been leaked can't seem to get it to work fully but maybe someone else can.
Sent from my SAMSUNG-SGH-I897 using XDA Premium App
I was able to install and launch. I can search movies and manage my queue, but I get an error if I try to stream. Looks more like Netflix is blocking it than a system error.
It would be great to get Netflix streaming.
Netflix DRM on Android
Netflix not streaming seems to be a DRM issue. More info in this thread.
http://forum.xda-developers.com/showthread.php?t=995126
cbotd said:
Netflix not streaming seems to be a DRM issue. More info in this thread.
http://forum.xda-developers.com/showthread.php?t=995126
Click to expand...
Click to collapse
Amazon Prime bought Netflix of Europe,try their 30 day free movies on their instant video page,3000 movies so far, Free!
I use it on my A7,its great.After free trial its only $79.95 yr.
That s cheaper than Netflix USA and Blockbuster.
Thanks! I am a prime member but didn't know vids could be played on my elocity.
Sent from my A7-040 using Tapatalk
Netflix - Amazon Prime?
I am also a Prime member and can stream videos just fine to my Mac or my lil netbook, but when I try on the A7 tab, it returns a message that Amazon does not have this set up yet for mobile devices. I've even tried signing in through various browsers to the full Amazon site, but each time it seems to recognize my device and says it's not supported.
If you are running something that allows you to stream videos, please do tell!
there are some alternatives to playing hulu / netflix on your mobile...
PlayOn makes it possible to stream from your pc to mobile/tablet.
TVersity makes it possible to stream from hulu.com (no netflix i think)
on your tablet, use something like Skifta to play the DLNA stream, it works.. i tried it with Tversity / hulu.com .. not perfect, but it works..
maybe someone got a better dlna based and cheaper solution?
Netflix app released on market work with several devices wonder how we can make the a7 look like the evo 4g.
rombold said:
Netflix app released on market work with several devices wonder how we can make the a7 look like the evo 4g.
Click to expand...
Click to collapse
if it rely on "DRM" , A7 does not even support it at all..
my port "Blur" do support it, but not sure if its 100% implemented correctly from my side with directories and apps running.
A7 stock firmware has not support at all for DRM media.
cwolfpack3 said:
I am also a Prime member and can stream videos just fine to my Mac or my lil netbook, but when I try on the A7 tab, it returns a message that Amazon does not have this set up yet for mobile devices. I've even tried signing in through various browsers to the full Amazon site, but each time it seems to recognize my device and says it's not supported.
If you are running something that allows you to stream videos, please do tell!
Click to expand...
Click to collapse
I'm confused. I'm able to run Amazon Prime video no problem on mine. I don't remember if there was a app on amazon or what (my fuzzy brain seems to be telling me that there was a download prompted by Amazon the first time I went to the video section).

Is it possible to watch XfinityTV or HBOGo on A500?

Just got my A500 via Staples mail order. Using the stock browser, I tried to catch up on my Falling Skies via XfinityTV with no success. Instead of a show, I got a message to install Microsoft Silverlight plug-in.
One of the reasons I got a tab is to be able to watch shows online when I'm stuck waiting for family at rehearsals, etc. I already have an e-reader and a video player, so this is the gap I need to cover.
Is this possible? Do I need a different browser? Or am I outta luck?
Thanks in advance.
UPDATE: In case anybody else is interested in this, Comcast "thinks" that the Xfinity android app will be updated to allow actual tv episode watching in a couple of months. Apple took precedence and they will eventually finish working on it for Android. Meanwhile, their app is good for controlling your DVR remotely, which is useless for me, which is why I tried to watch through the browser. Which is why I ended up posting here.
As far as I know there isn't any silverlight support for android yet. There was a project called moonlight that was supposedly going to bring silverlight to android but I did not hear anything new about it for the past 6 months, so I assume it is dead.
time to start calling and complaining.
BrianDigital said:
time to start calling and complaining.
Click to expand...
Click to collapse
To whom? It's hardly Acers or Google's fault that these sites decided to use a Windows only technology for their media streaming.
HBOGo on A500 works.
And given that HBOGo app streams video in H.264, the stream from the website is higher quality.
I am using Dolphin Browser
Did you install the app (from where, I don't see it in market) or do you just navigate to hbo dot com via browser? Thanks.
tanman1975 said:
HBOGo on A500 works.
And given that HBOGo app streams video in H.264, the stream from the website is higher quality.
I am using Dolphin Browser
Click to expand...
Click to collapse
How did you get to work HBO Go when launch says not supported on your device, is there tab ver of it because I'm using the one installed on my phone which works fine there.
Sent from my SPH-D700 using XDA App
dito33 said:
How did you get to work HBO Go when launch says not supported on your device, is there tab ver of it because I'm using the one installed on my phone which works fine there.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Just use the stock browser (or others), go to hbogo.com and sign in. It works that easy.
naplesbill said:
Just use the stock browser (or others), go to hbogo.com and sign in. It works that easy.
Click to expand...
Click to collapse
Almost. If you're on honeycomb 3.1, you need to go into your browser's settings and set the viewing mode to "desktop." If you're still on 3.0, you will need to set your browser to debug mode to enable desktop UA string.
Though really, you will want to watch on 3.1 because supposedly it gets better video performance with Flash.
And if some of the online shows require real player how do you watch that since
the extension is .smil and android real player can't open that to play.
Trying to run hbogo on stock browser along with dolphin opera and Firefox all a nogo has laggy video audio is great but picture very slow running 3.2 stock rom but these sites only run when in desktop mode tablet mode not an option any have a working apk version to install and see if we can get it working or some good setting for the browser
Acer A500 3.2 AsusNetflix patch FTW
fincan said:
As far as I know there isn't any silverlight support for android yet. There was a project called moonlight that was supposedly going to bring silverlight to android but I did not hear anything new about it for the past 6 months, so I assume it is dead.
Click to expand...
Click to collapse
Greetings everyone, this is my first post. I found this comment and recalled seeing this on a blog of Jeffrey Steadfast who was developing that:
Jeffrey Stedfast said... Liam,
Unfortunately there's no update. We've been so focused on fixing bugs and implementing new features for MonoTouch and Mono for Android we just haven't had time to look at Moonlight anymore.
August 3, 2011 3:32 P
I would think that more or less confirms your thought that it might be dead.
FloatingFatMan said:
To whom? It's hardly Acers or Google's fault that these sites decided to use a Windows only technology for their media streaming.
Click to expand...
Click to collapse
Calling into comcast to support android.
Sent from my A500 using xda premium

Netflix won't work after root

I rooted my NP and put Pure Nexus on it. Looks great..but I can't get Netflix to work. I've tried uninstalling and reinstalling and reflashing GAPPS to no avail. It opens and immediately "Sorry, we could not reach the Netflix service. Please try to restart the application (-116) . I restart it, only for the same thing to happen again. This is really very frustrating. Hoping someone can shed some light on why it's happening. Thanks.
Anyone? One of the reasons I bought a Nexus Player was for Netflix. I have it on my blu-ray player, but I can't really stand the way it looks on there.
agntskywalke said:
Anyone? One of the reasons I bought a Nexus Player was for Netflix. I have it on my blu-ray player, but I can't really stand the way it looks on there.
Click to expand...
Click to collapse
I have the same issue on a tablet. I tried team blackouts latest Netflix and that one will install
Netflix just came out blocking it from the Google Play Store if they notice your device is rooted or bootloader unlocked. Currently you should be able to play, they did announce that it will BLOCK playing going forward on rooted unlocked devices. I can't believe it!
xconwayx said:
Netflix just came out blocking it from the Google Play Store if they notice your device is rooted or bootloader unlocked. Currently you should be able to play, they did announce that it will BLOCK playing going forward on rooted unlocked devices. I can't believe it!
Click to expand...
Click to collapse
Where did they announce they will block playing ? Hopefully magisk hide will fix this issue. I love watching Netflix on my tablets. I'm not going to unroot them for anything.
Sent from my SM-G930F using XDA
tensux said:
Where did they announce they will block playing ? Hopefully magisk hide will fix this issue. I love watching Netflix on my tablets. I'm not going to unroot them for anything.
Click to expand...
Click to collapse
Mainly heard it on All About Android. It's all over the tech news. https://www.google.com/amp/s/www.en...o-longer-available-for-rooted-android-phones/

Not Netflix HD support for the Moto G7 !?

This phone has a beautiful Full HD screen and support L1 but Netflix just play at 950px540p .... I'm trying to find other Netflix app or something but nothing works...i mean this phone phone should get HD Netflix content...
Here in the US
cubano2031 said:
This phone has a beautiful Full HD screen and support L1 but Netflix just play at 950px540p .... I'm trying to find other Netflix app or something but nothing works...i mean this phone phone should get HD Netflix content...
Click to expand...
Click to collapse
Not sure if this is true where you are...its the carrier package that can determine the resolution of playback limited it too 480 instead of taking advantage of the full abilities of the screens resolution...
I'm in the US..
But i have the unlocked version and is connected to the wifi ....
john.r.m said:
Not sure if this is true where you are...its the carrier package that can determine the resolution of playback limited it too 480 instead of taking advantage of the full abilities of the screens resolution...
Click to expand...
Click to collapse
Did you ever figure this out?
cubano2031 said:
This phone has a beautiful Full HD screen and support L1 but Netflix just play at 950px540p .... I'm trying to find other Netflix app or something but nothing works...i mean this phone phone should get HD Netflix content...
Click to expand...
Click to collapse
L1 DRM is not the only requirement for Netflix. The device needs to be "whitelisted" by them. See "Netflix in HD" here:
https://help.netflix.com/en/node/23939
It looks like they did not whitelist the Snapdragon 632 processor, even though they did list 630. Netflix is annoying like that.
I cannot find Netflix in Google play store
Hi there,
I have a Moto G7 (US version) with Amazon Alexa Hands-Free – Unlocked, with its firmware totally replaced with the Stock US retail firmware. Everything is fine except I cannot run Netflix. I cannot find Netflix from Google play store. I tried to download several netflix apk files from apkmirror.com and install them but all of them failed to run with the message that the version of Netflix is not compatible with my phone.
Does this happen to you? Which version of netflix did you use? Where did you get it?
Thanks.
I found this version to work Netflix 3.16.6 build 5382 (arm) (Android 4.0+) https://www.apkmirror.com/apk/netfl...6-6-build-5382-android-apk-download/download/

Netflix HD with Rooted T510?

Has anybody gotten Netflix to play in HD with a rooted T510?
So far I've tried:
1) Hiding Magisk from Netflix
2) Running the liboemcrypto disabler module on Magisk (This got Netflix to work but no HD)
3) Running the Netflix Enabler module
Nothing seems to allow me to watch videos in HD.
Any ideas?
Nothing seems to allow me to watch videos in HD.
Any ideas?[/QUOTE] https://www.apkmirror.com/apk/netfl...build-15-31696-android-apk-download/download/ try this
They wonder why people choose to torrent. This is why.
elwhiteboy01 said:
Nothing seems to allow me to watch videos in HD.[\quote]
With all of the "stay at home" orders, we have more an more people depending on streaming for entertainment. About the only thing to do. This is causing major bandwidth problems for the entire internet. Europe has gone so far as to ban 4k streaming from providers such as Netflix. Why in the name of all that's holy, are people WASTING bandwidth in order to use something that makes so little difference!!!!!!!!!:crying:
Click to expand...
Click to collapse
lewmur said:
elwhiteboy01 said:
Nothing seems to allow me to watch videos in HD.[\quote]
With all of the "stay at home" orders, we have more an more people depending on streaming for entertainment. About the only thing to do. This is causing major bandwidth problems for the entire internet. Europe has gone so far as to ban 4k streaming from providers such as Netflix. Why in the name of all that's holy, are people WASTING bandwidth in order to use something that makes so little difference!!!!!!!!!:crying:
Click to expand...
Click to collapse
did you fix it?
Click to expand...
Click to collapse
klemen241 said:
lewmur said:
did you fix it?
Click to expand...
Click to collapse
no. did you?
Click to expand...
Click to collapse
Found bunch of modded netflix apps, but no idea if they streeam hd. Also tried s20 ultra fingerprint in props and no difference lol. But i wont give up
I followed the instructions from the OP and i have Netflix on my device again.
Any update?

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