Mic gives low sound during calls - Asus Zenfone Max Pro M2 Questions & Answers

Phone model: ASUS_X01BDA (Asus Zenfone Max Pro M2)
Build number: PKQ1.WW_Phone-16.2017.2005.092-20200518
Please someone give any type of solution in details. The on call mic volume killing me. I have to put the earphone mic fully on my lip for the other person to hear me!
I used app from play store to check and I guessed it right, while mic mode was on 'Direct' and I recorded from usual earohone mic distance, then the sound was, loud and clear. But when I recorded in the same condition in the mode 'Communication', then I barely can hear me. Now after this test, I am sure the problem is in the feature 'microphone noice cancellation' for calls only. So as I identified the issue, is it impossible to fix? Can I totally disable the function 'noice cancellation' on my device? Please help. I am in desperate need of a fix during this covid pandemic as many many important meetings are happening online.
Mic is loud enough on the general phone call app though!!!
But very low on any online call like messenger call / whatsapp call / discord call / google meet call / zoom call. But if I record on messenger or whatsapp, it sounds alright. I repeat, recorded general sound is OKAY but not when on call on any app other than general phone call app. Tested same earphone on same apps from an old samsung phone too. No problem found there at all! Sounded clear while using samsung during messenger call / whatsapp call / discord call / google meet call / zoom call. So don’t say it's mic's fault. It isn’t. It is software handling problem as far as I can understand. Please show me a way fast.

exactly the same problem i have been facing since long , but discovered just a week ago

vikings_god said:
Phone model: ASUS_X01BDA (Asus Zenfone Max Pro M2)
Build number: PKQ1.WW_Phone-16.2017.2005.092-20200518
Please someone give any type of solution in details. The on call mic volume killing me. I have to put the earphone mic fully on my lip for the other person to hear me!
I used app from play store to check and I guessed it right, while mic mode was on 'Direct' and I recorded from usual earohone mic distance, then the sound was, loud and clear. But when I recorded in the same condition in the mode 'Communication', then I barely can hear me. Now after this test, I am sure the problem is in the feature 'microphone noice cancellation' for calls only. So as I identified the issue, is it impossible to fix? Can I totally disable the function 'noice cancellation' on my device? Please help. I am in desperate need of a fix during this covid pandemic as many many important meetings are happening online.
Mic is loud enough on the general phone call app though!!!
But very low on any online call like messenger call / whatsapp call / discord call / google meet call / zoom call. But if I record on messenger or whatsapp, it sounds alright. I repeat, recorded general sound is OKAY but not when on call on any app other than general phone call app. Tested same earphone on same apps from an old samsung phone too. No problem found there at all! Sounded clear while using samsung during messenger call / whatsapp call / discord call / google meet call / zoom call. So don’t say it's mic's fault. It isn’t. It is software handling problem as far as I can understand. Please show me a way fast.
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mine is completely opposite. I have to put on headphones to hear anything. One day I handed to my phone to someone, and he said there is no sound. When I put on my ear, I understood what the problem was. It is actually inaudible to any normal person. it is on stock rom, unrooted. Also the problem peaks if someone call from to my jio sim, using a MI phone. There is no problem in sim, cause I switched mine to another phone and it was fine, sound was cristal clear.

Related

Microphone issue on Hangout calls

Anyone else experiencing super low microphone volume when using hangout calls on speakerphone/video calls? The other person i'm calling says they can barely hear me.
oilfighter said:
Anyone else experiencing super low microphone volume when using hangout calls on speakerphone/video calls? The other person i'm calling says they can barely hear me.
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yes, very much so. I may have found a weird workaround as this was annoying me for some time. You must leave the call screen up and let the first couple rings happen with speakerphone off. Then switch to speakerphone and do not leave the screen or turn off the call screen until the call is initiated. After that mess that i stumbled upon, i could be heard much better when making a speakerphone call with hangouts. Also, make sure not to cover both the front speakers or the mic in the back. Basically you must hold the phone in your hands as I believe laying it down on either face will obstruct mics.... Obviously a flaw that should be worked out I would hop with software or hangouts updates. I have opened a complaint thread on the google hangouts forums. I suggest you go there and explain that you have the problem too so that it may be looked at a bit more...
Thanks, posted on the Hangout support forum, so one else replied and said they have the same issue as well. Unfortunately though, I can't get your trick to work for me, super low mic volume unless I put my mouth right next to the top speaker grill. Hopefully this gets fixed, I think my wife is tired of seeing my chin during video calls.
I'm experiencing the same problem but with WhatsApp calls. It also happen on normal phone calls where there's no sound coming or going out, have to hang up and try the call again.
Anyone notice the speakers are only good at 100%.. Lower it to 90-80% and I can barely hear them, standing at about 1ft - 1.5ft
No news on this? Renders speaker calls on Hangouts, Viber etc useless.
Also, where on Google Forums did you post?

YD201 WhatsApp call issue

Hı guys,
I Have trouble with WhatsApp calls. When i call ppl or they call me they only can hear mechanical sounds not mine.
I gave phone to quarantee and they changed with New closed box but its same for WhatsApp calls. I made WhatsApp video record with front and back camera all records sound well. I made calls on cellular normal and handsfree all is well but WhatsApp doesnt let ppl hear me even with headsphone.
Thanks for answer.
Btw. Official 4.4.3 rom which i use.

fix sound quality during calls.

i had this issue on sony z2 , i can hear people while they talk to me but they can't hear me good or my sound is not clear.
i fixed the problem by following this simple steps:
1) if you are not on stock rom then forget about it since the noise option are available only on stock.
2) go to settings
3) call setting
4) uncheck microphone and noise suppression.
5) test the call quality using xperia diagnostics or record your call or call someone.
Very useful. I had problems talking with other people. I needed to use spearker on so the other guys can hear me. (for some reason it fixed the voice noice). a peace of cake if you want to keep your conversation private.
This fixed my problem also found why the voice of the callers was to slow.
Many thanks.

Call quality

When you call granny, does she keep saying "Huh?! Wut?!" or does the conversation flow pretty well? Rate this thread to express how you feel about the Xiaomi Poco F1's call quality. A higher rating indicates that calls are clear and crisp, and that regardless of background noise, you can hear the other party clearly (and with ample volume) and they can hear you.
Then, drop a comment if you have anything to add!
Call Quality Not Good
Facing issue in voice clarity all the time ..even though my network strength is full :crying:
rajat.sharma said:
Facing issue in voice clarity all the time ..even though my network strength is full :crying:
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Which network are you using.
With Vodafone in Mumbai I am pretty impressed with the signal and call quality
Using Airtel and Jio in Mumbai. Call quality is really good. Very impressed with clarity even on speaker call.
I'm using tata docomo and live in pune
Call quality is good, I can here the other person crisp and loud and vice versa.
One thing I'd like to mention is, there's a beep sound during the call when the call is longer, say 10 mins, and a couple of words said by the other person are not audible during that beep!
I think this is network related coz had similar issue with my nexus 5
Bad voice call quality
Using it for last 5 days, Airtel Bangalore.
Lot of problems. Echo. Call drops. Low sound. Noise, etc.
Didn't face any problems with the calls. Quality is great.
Could anyone screenshot the incoming call screen. I have no idea what Xiaomi/Poco F1 Call app looks like when you get an incoming call
Call quality was good on 9.6.14 but since i update to 9.6.22 very bad call quality low volume cuts with full signal strengh.
I'm in France i have tester with free and orange
I've heard of Chinese phones having problems with mic/call quality because of noise cancelation being enabled. If u have a soft voice, it will sound low to the other person so u might need to speak up. Sometimes people will make a mod to cancel it if root is available. Would not be surprised if it also happens with this phone but that is definitely one of the first things that xiaomi or any company should prioritize since it is a basic function for a phone and the main reason why most have one
No issues in Croatia tele2 network
quality is very good on jio network, earpiece is loud and clear no problem so far.
I have an annoying buzzing sound coming from somewhere near the ear piece, underneath the screen...
Call qulaity is not good
Also my mobiles speaker is not working.
I have the latest Global beta installed and have since 2-3 Versions of the beta program sagnificant call problems. I can hear the other person clear as it should but the other person hears me double like an echo. I´am in germany and using Telekom as provider. Does anybody have an trick or work around ? Would an other ROM as Lineage help to resolve the problem ? I must always talk by Headset.
FiLmIoWA5 said:
I have the latest Global beta installed and have since 2-3 Versions of the beta program sagnificant call problems. I can hear the other person clear as it should but the other person hears me double like an echo. I´am in germany and using Telekom as provider. Does anybody have an trick or work around ? Would an other ROM as Lineage help to resolve the problem ? I must always talk by Headset.
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Only on 10.2.2.0 stable i dont have echo problem.
Sent from my POCOPHONE F1 using Tapatalk
Faced similar above aaid call clarity issues.. hence reverted to 9.6.14 version. Oreo. Now experiencing good voice clarity and signal coverage. Data downloading speed good too.
"I have an annoying buzzing sound coming from somewhere near the ear piece, underneath the screen..."
Hey, is it only during phonecall? I think i might have the same thing if it is, buzzing or high-pitch sound when calling with someone. Over both normal network or wifi (whatsapp etc). I wonder if its Hardware or software issue.
not impressed with the mic or the ear speaker i find the mic only picks up voice if mouth is right on the location and even then lot of people have said to me i am quiet and the speaker i have had to turn it up to almost max (no it's not my hearing i had that tested week ago it was fine)
i thought it might be faulty handset but few friends also picked up these phones and said they had to get rid of it due to poor sound quality as well as signal issues which they never had either problem with there htc phones
I'm very happy with the call quality! But I had really quiet phone before and my opinion can be based on that. Right now I can put my phone away withour the loudspeaker and I still hear what's going on

Samsung Galaxy microphone is way too sensitive

If you guys ever try out the microphone and try to record . You will hear every little details behind you on the background.when we talk on the phone the newest cancellation cancel out the background noise.but when we using application like WhatsApp or any challeng application the microphone is not canceling the background noise. So you will hear a lot of noise on the background.
I'm using 1 + 6 before and other Apple phone do not have this issu
Anyone having this issue ?
I have facing the similar issue with my S10+. When I call to someone or receive it, the 2nd person always said that your voice is too loud and he could not understand me. Also when I do video chat with someone always 2nd person listen echo of his voice.
Im having the same problem here.
I updated tô Android 10

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