FM Radio Reception issue - Samsung Galaxy M30s Questions & Answers

Hi Peeps,
New member here, so not sure if this issue has been posted here before. Not sure how many people still use the FM Radio app on the phone too. The problem is quite simple. On my M30s, while the FM Radio app is on and the phone screen is turned on, or if I am using the phone for WhatsApp or any other thing, the radio reception is very scrambled with a lot of disturbance. But as soon as I lock the phone and the screen light goes off, the radio reception becomes crystal clear(Almost stereo). I don't live in the heart of the city where the reception reach is strong. But it's not that bad too, as my previous phones (Moto G5s Plus and Lumia 650) still fetch strong signals while my Samsung sucks until of course the screen is turned off. It looks to me like the screen light has some kind of interference with the FM Radio signal. I have tested the same on my mom's M10s and friend's M20. Both phones have the same issue. Anyone else facing the same issue here?
I've tried highlighting the same to Samsung via Members app but I get a generic response to make a log.

Related

Intermittent Popping / Zapping sound during calls (internal speaker)

Apologies if someone has posted about this, but I couldn't find anything.
I have an infrequent problem during phone calls, where there is a popping/zapping sound that comes from the internal speaker. It doesn't sound like normal reception difficulties so much as an electrical zapping sound from the speaker itself - sort of like the speaker is short-circuiting for a split-second (the zap is very brief).
The weird thing is, though, if I make a Skype call it's far more prominent/frequent - suggesting that it might have something to do with the quality of connection.
I don't have any issues with my bluetooth headset or handsfree.
Anyone experienced something similar?
I have it sometimes
Hello people!
I believe I have the same problem as you guys and it has become more severe till yesterday. It has become more difficult to listen to people but for just one call about an hour ago it became normal again but just for a while...
I have bought the phone about 25 days ago and I'm sceptical as to whether I should ask for a new device.
What do you all think?
Does this problem persist for you?
How long have you had your DHD?
Thanks in advance
For me it's bearly a problem. Happens almost never. I have my device since November 11
its a big problem and not limited to just the HD. It also occurs on the Z as well. It never happens on a 3g connection just on a 2G call. I returned my HD because of this, purchased a Z because i thought it was limited to the HD but it wasnt;( I have now sold my Z and awaiting the release of the Nexus S. It really has put me off HTC phones for life;( You wont get this problem if you are living in a good 3g area.
JD

noisy GSM sound / interferences

Hi!
I have a problem with my new Play. If i make phone-calls by GSM connection, there is a very noisy sound in the background.
Its like you put a phone next to a bad shielded loud-speaker.
Is this a general problem of the play, or could it be a technical failure of my phone?
Maybe some people can check this out for me by switching in the settings to GSM-Net only?
big thanks!
no one noted this problem?
WCDMA works fine for calls, but if the phone switches to GSM at worse WCDMA signal .. the problem occurs. I'm not shure .. is it normal, or a failure?
would be really nice if you can try this with your Plays .. tomorrow is the last day i can give it back to store for a new one.
How to switch to GSM only: settings -> network -> mobile network -> net-mode -> GSM only
I'm not shure about the accurate translation of the setting-names in english.
best regards
I have the same problem with my play. I haven't find one solution yet.
Sent from my R800i using XDA App
I switched to gsm only yesterday because it gives me a better signal at work. My voice calls are crystal clear. No problem at all.
I also noticed this problem. A background buzzing noise. I've just followed your advice and tried setting the network mode to GSM only, no buzzing sound. Then I tried WCDMA only, and still no buzzing. Finally switched back to auto and the buzzing returned.
So thanks for making this thread as it's prompted me to change the settings and no more annoying buzzing. Finally I'm on Orange UK, which should be the preferred option (GSM or WCDMA) for me to use?
D.
hey guys!
some news!
i contacted SE support, and they told me, its definitely not normal!
So i went to a shop of my provider to get a new device .. and now? no more noisy sound at GSM! It was a failure of the device! Not shure if hardware or software bug.
w4schakl said:
hey guys!
some news!
i contacted SE support, and they told me, its definitely not normal!
So i went to a shop of my provider to get a new device .. and now? no more noisy sound at GSM! It was a failure of the device! Not shure if hardware or software bug.
Click to expand...
Click to collapse
Really? I'm having the same problem too... noisy static noise during phonecall (not that loud, but noticeable - and it occurs only at my end)
I own several phones before and commonly place calls at my usual location (medium to strong reception) and never encountered any issues with my previous phones (motorola and htc).
The thing is.. I can send it back to check (and I have a 2 years warranty) - but maybe I'll check with one of my friend who own an xplay to compare if the static noise is there still...
Checking on Google I found several other Xperia model that also have similar issue (Xperia Mini with it's videocamera recording static noise) - and also in phone arena where they mention of the xplay static noise as well (http://www.phonearena.com/reviews/Sony-Ericsson-Xperia-PLAY-4G-Review_id2838/page/3)
It's really frustrating...
Anyway thanks for the info.
Update
Ok I've tried using earphone and I made a call. Everything was crystal clear. On the same call I disconnected the earphones and checked the earpiece, static noise and crackling noise was there. It is highly a hardware issue. Tested both on GSM and Skype.
Update
Sent the phone back for warranty, and got it back within 3 days. Earpiece issue was fixed. Sony SC even upgraded my ROM to 2.3.4 (videocamera with autofocus now!) and threw me a nice 2012 Xperia calendar

Poor call quality - does your phone suffer from this issue?

Hi there, with two separate LG g2 phones, I've had the same very issue where when placing calls, I get really bad noise coming from around the headpiece area of the phone. It sounds almost like the typical interference you would get when you place your phone next to a pair of speakers.
I've never experienced this in any phone before - ever. I'm just wondering does anybody here on the forums with the international version face this very same issue? To test it properly,start a voice call - you need to be in a very quiet room and there needs to be complete silence on the other end of the line (although you can still make it out slightly when a persons talking) Thanks.
Grunzen said:
Hi there, with two separate LG g2 phones, I've had the same very issue where when placing calls, I get really bad noise coming from around the headpiece area of the phone. It sounds almost like the typical interference you would get when you place your phone next to a pair of speakers.
I've never experienced this in any phone before - ever. I'm just wondering does anybody here on the forums with the international version face this very same issue? To test it properly,start a voice call - you need to be in a very quiet room and there needs to be complete silence on the other end of the line (although you can still make it out slightly when a persons talking) Thanks.
Click to expand...
Click to collapse
Try a different SIM from a different carrier and place a call to a different phone, with a different carrier, in a different place.
If you have the same results, you've got yourself a bad phone. If not, at least you know who to blame: your carrier.
no i can honestly say i do not have any problems with call quality both in receiving and making calls,no noises in earpiece or headphones,no audio problems at all im on international model on 02 at the min i also use orange or ee sim in it as well and no faults,i do have all the silly settings like flip your phone and answer as you raise phone to ear stuff switched off ? anyhow thats how mine is -maybe a fault ?
I've noticed that the buzzing isn't always there (even on the same number) I think the phone only starts to make the noise when it's connected to cell tower via edge (2G) When the phone is connected to H+ tower, it's all gone
Grunzen said:
Hi there, with two separate LG g2 phones, I've had the same very issue where when placing calls, I get really bad noise coming from around the headpiece area of the phone. It sounds almost like the typical interference you would get when you place your phone next to a pair of speakers. .
Click to expand...
Click to collapse
My son said my quality wasnt good im on lg g2 vs980 running cloudyg3 rom
Sent from my VS980 4G using XDA Free mobile app
don't have this problem. why don't you go back to stock and see if it still exists? it it does, well, thats a bad phone. If not, thats the rom.

Bluetooth and proximity sensor

Hey guys,
I am a proud S7 Edge owner since two weeks ago. I love it. The overall performance is astonishing y it's design ir ergonomic and beautiful.
But, nothing is perfect, and I found a little problem that is getting me crazy.
I live in Barcelona, and a use a lot the motorbike to move through the city. I have a Bluetooth headset installed in my helmet and i heavily use my LG G WATCH while riding.
I start calls using the watch, you know: "Ok Google, call to......."
The problem is that, while the device is in my pocket and if it is connected to the helmet's Bluetooth headset, the screen remains turned on, PROXIMITY SENSOR DOESN'T WORK while Bluetooth is working. Humidity in Barcelona is very high in summer, and I accidentally end a lot of calls, or while speaking I touch number buttons continuously, with is very disgusting for the person on the other side of the phone.
The user experience is absolutely frustrating.
Does anybody know how to fix this problem?
I came from a HTC M8, M9 and OnePlus X and didn't have this problem with them.
Thank you all.
There should be an option under Screen to keep the screen off while the phone is in a pocket.
I will answer to myself.
I found the solution here:
http://forum.xda-developers.com/z3/help/screen-bluetooth-connection-starts-t2925836
Bluetooth headset's setting should be like in the attached image.
I hope it will help someone.
EDIT: Doesn't work for calls.

Is there any way to improve call quality?

I'm on Verizon and recently switched from a M8 to this phone (just swapped my SIM over) and have noticed that cell reception has been an issue. This was a brand new unit and otherwise seems to work perfectly, but I've had numerous calls drop mid call, or I'll lose audio in one direction in the middle of a call. It's terrible in the car, to the point that I've had to pull over and stay in one spot to actually speak to someone (I'm using a headset while in the car, but I've also had the issue when using just the handset). I'm still on stock 7.1.2, but I noticed that today was particularly bad. I'd rather not switch back to the M8, but not being able to stay on a call w/o audio dropping out is an issue.

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