Anyone else having issues with MMS on T-Mobile (international version)? - OnePlus 8 Pro Questions & Answers

I ordered my OP8P directly from OnePlus, but my MMS doesn't seem to be working. Anyone else had the issue?
I actually got a message that the settings were not correct, and that the correct ones were being sent to my phone (had never seen that before). I looked at the APN info, and it seems to be correct... based on memory.

I'm on T-MOBILE also and received the same message. The phone had an update so I installed and rebooted the phone. All call,text, MMS, data worked like it's supposed to. Try rebooting?

I have issues when connected to WiFi, message comes in but doesn't download

hschreibz7 said:
I'm on T-MOBILE also and received the same message. The phone had an update so I installed and rebooted the phone. All call,text, MMS, data worked like it's supposed to. Try rebooting?
Click to expand...
Click to collapse
I've tried rebooting. Things are a lot better, but I still have some issues with calling out (can't remember the message... will try and get a screenshot next time). If I immediately try again, the call will go out.
I'm also not seeing any wifi calling. The feature is enabled, but it doesn't seem to be working... even on the "wifi calling preferred" setting.

Just wanted to post an update.... still having issues. MMS pretty much never works with wifi on. For this reason, my wifi is off pretty much all day. It never fails that as soon as I turn it on, a picture or group message comes in.
Also, this does not affect SMS or RCS messages, which appear to come in over data somehow.... just MMS.
Need a fix bad.

I'm having the same issues with T-Mobile. I'm leaving wifi off in the meantime. Hope there is a fix soon.

That was supposedly fixed with the last update. What software version are you on?
Sent from my IN2025 using Tapatalk

Hi, not sure if it would make a difference but I'm using Google messages with the chat features enabled. I never noticed anything unusual though but I live in Louisiana. Sorry to hear that. I know there is an option for mobile and wifi (dual-channel network optimization) that I haven't been using. Anyway I hope this clears up for y'all.

I'm on 10.5.6. I just went to t mobile and got a new sim card.. It didn't resolve the issue.

Use Textra app, go into settings for Textra and it has option for TMobile WiFi, works great

Samuel Holland said:
Hi, not sure if it would make a difference but I'm using Google messages with the chat features enabled. I never noticed anything unusual though but I live in Louisiana. Sorry to hear that. I know there is an option for mobile and wifi (dual-channel network optimization) that I haven't been using. Anyway I hope this clears up for y'all.
Click to expand...
Click to collapse
You really, REALLY had my hopes up. It actually makes sense, but it doesn't work. I tried with both on and off... no luck. MMS messages (both inbound and outbound) are stuck until I turn off wifi.
cwalker0906 said:
Use Textra app, go into settings for Textra and it has option for TMobile WiFi, works great
Click to expand...
Click to collapse
I used to use the Textra app, but really prefer Google Messages for it's web app. I am on the PC all day, so it's aggravating to have to pick up the phone all the time. I've tried MS Your Phone, but it's not as easy to use, or as reliable.

I created a thread with a similar (but opposite) issue to what you're experiencing. A friend of mine with an international 8 Pro on TMO is having the exact issue you are.
https://forum.xda-developers.com/oneplus-8-pro/help/receive-mms-wifi-calling-tmobile-t4088673
Didn't get any help from that but you can try the APN trick for a temporary fix until it's patched for real. I also created a thread on Reddit for this and I think I found the solution. I use Textra, but that alone didn't help. Someone on Reddit told me to disable the stock messaging app, as well as revoke it's permissions to everything. Since doing that I'm no longer having issues. It's only been about a day so we'll see how it goes from here.
Hope I could help!

CosMiiK said:
I created a thread with a similar (but opposite) issue to what you're experiencing. A friend of mine with an international 8 Pro on TMO is having the exact issue you are.
https://forum.xda-developers.com/oneplus-8-pro/help/receive-mms-wifi-calling-tmobile-t4088673
Didn't get any help from that but you can try the APN trick for a temporary fix until it's patched for real. I also created a thread on Reddit for this and I think I found the solution. I use Textra, but that alone didn't help. Someone on Reddit told me to disable the stock messaging app, as well as revoke it's permissions to everything. Since doing that I'm no longer having issues. It's only been about a day so we'll see how it goes from here.
Hope I could help!
Click to expand...
Click to collapse
Duplicating the APN worked (of course, I did the whole thing then swiped back, thinking it would save, grr). I'm guessing it won't last long. It's just as easy to disable wifi for it to send... so weird that you're having the opposite problem.
**EDIT**
Nevermind... it didn't work. I was able to send out with wifi on (which I couldn't do before), but my wife's test message wouldn't download until I disabled wifi.
I had frozen the stock messaging app on day one, with tibu. I thawed it, revoked the permissions, and disabled it via settings this time. No luck "Not sent. Tap to try again".

Anyone find a fix for it yet? I thought 10.5.8 would help but I still can't receive or send MMS on WiFi.

mmad81 said:
Anyone find a fix for it yet? I thought 10.5.8 would help but I still can't receive or send MMS on WiFi.
Click to expand...
Click to collapse
Granted, I haven't done any extended testing yet, but I can send/receive MMS now with wifi connected. I upgraded about 4 hours ago, and this is probably the longest I've ever had wifi on.
Now that you've posted this, I'm skeptical it will last, though.
**EDIT**
Yep. MMS is still broken when on wifi. Geez....

mmad81 said:
Anyone find a fix for it yet? I thought 10.5.8 would help but I still can't receive or send MMS on WiFi.
Click to expand...
Click to collapse
The latest update seems to have fixed it for me. I was also having issues receiving calls. Callers would get a busy signal. The update fixed that as well. Maybe try taking your SIM out, reboot, then put it back in and reboot.

That didn't work. I'm finally getting notifications from my sports app after the 10.5.8 update. Just have to fix the wifi now.

Wifi still dies on me, but not with the ! on the icon. Just no traffic. I had to toggle it. But nowhere near as much as it used to. The MMS issue is the only reason I don't leave wifi on. I was really hoping it was fixed.

Same issue here even with most recent updates. MMS will work 1/10 times over wifi (sending & receiving) but not the other 9 times.
Since the update I've also noticed wifi issues - they may have been there before but didn't notice. Wifi seems to hang, I sometimes see a "!" next to the wifi symbol. In many cases I turn WiFi off and the connectivity issue in whichever app is resolved.
So at this point on TMobile there is no reason to keep wifi on, which is unfortunate because with their "5G" I actually get half the speeds of LTE. ?

BoxyBox said:
Same issue here even with most recent updates. MMS will work 1/10 times over wifi (sending & receiving) but not the other 9 times.
Since the update I've also noticed wifi issues - they may have been there before but didn't notice. Wifi seems to hang, I sometimes see a "!" next to the wifi symbol. In many cases I turn WiFi off and the connectivity issue in whichever app is resolved.
So at this point on TMobile there is no reason to keep wifi on, which is unfortunate because with their "5G" I actually get half the speeds of LTE. ?
Click to expand...
Click to collapse
Pretty much everything you said. I'm really upset and disappointed. I'm actually considering returning the phone and going back to the OP7P. Not even sure what the return policy with them is...

Related

JF 1.41 RC33 Problem

I updated my jf 1.41 rc30 to jv 1.4.1 RC33. It updated fine and then i noticed my home button would not work, also my green call button does not bring up "dialer" like it use to but when i access dialer and click the green button over a contact it dials. Any ideas how to fix this?
chrisgol said:
I updated my jf 1.41 rc30 to jv 1.4.1 RC33. It updated fine and then i noticed my home button would not work, also my green call button does not bring up "dialer" like it use to but when i access dialer and click the green button over a contact it dials. Any ideas how to fix this?
Click to expand...
Click to collapse
Did you do a wipe?
no they said it was not necessary
I've ran into that issue a couple times, before I ever started using the modded images, and the only way around it I found was a wipe. To be honest I think the cause of my similar problem was related to the Locale app.
I got this problem too.. I did a reset to factory default and everythiing gone ok.
After upgrading to RC33 i had issues with AnyCut, it would not create a shortcut. didn't matter if i left it in the menu, ont he homescreen or in a folder. I ended up uninstalling it and reinstalling. then it worked fine.
I am thinking a wipe might be in order...just in case other hidden issues arise.
I've got a different problem. I don't have T-Mo signal at my house, so I only use WiFi to access the internet, and UMA on another phone for calls.
Last weekend, (which was the first time I tried to access data on edge or gprs, since updating to JF's ADP 1.41), I noticed I didn't have the E or G data thing next to the signal thing anymore. (We don't have 3G).
Then I tried accessing the weather, and all of my weather programs, as well as maps, market, and the browser said I didn't have a connection.
I didn't have much time to check things out, since we were busy. Today, we went to T-Mo coverage land again, and my data connection didn't work again.
I've checked all my APN's, and they look fine. I also tried changing them to wap, internet2 and internet 3, but no success.
Has anyone else had this problem? (I can send sms and mms, then I see the little data thingy doing it's thing, but that's the only time I see it since rooting). Also, If I call customer care, they will probably try to reset my phone. What will that do to my ADP? Should I tell them I have a Dev phone?
Or has anyone here got any tips for getting data back? (I did a wipe and reapplied the ADP ROM, but that didn't fix anything).
kathi17 said:
I've got a different problem. I don't have T-Mo signal at my house, so I only use WiFi to access the internet, and UMA on another phone for calls.
Last weekend, (which was the first time I tried to access data on edge or gprs, since updating to JF's ADP 1.41), I noticed I didn't have the E or G data thing next to the signal thing anymore. (We don't have 3G).
Then I tried accessing the weather, and all of my weather programs, as well as maps, market, and the browser said I didn't have a connection.
I didn't have much time to check things out, since we were busy. Today, we went to T-Mo coverage land again, and my data connection didn't work again.
I've checked all my APN's, and they look fine. I also tried changing them to wap, internet2 and internet 3, but no success.
Has anyone else had this problem? (I can send sms and mms, then I see the little data thingy doing it's thing, but that's the only time I see it since rooting). Also, If I call customer care, they will probably try to reset my phone. What will that do to my ADP? Should I tell them I have a Dev phone?
Or has anyone here got any tips for getting data back? (I did a wipe and reapplied the ADP ROM, but that didn't fix anything).
Click to expand...
Click to collapse
I'm experiencing the same problem now. Did you manage to get it fixed?
I have the same problem switching from wifi back to edge data... the only short term fix i have found to get the mobile net back is send a picture message to yourself. It causes the phone to create the connect and then you should be able to resume using the Edge data...
i was actually coming on here to find a fix for this myself.
diabolical28 said:
I have the same problem switching from wifi back to edge data... the only short term fix i have found to get the mobile net back is send a picture message to yourself. It causes the phone to create the connect and then you should be able to resume using the Edge data...
i was actually coming on here to find a fix for this myself.
Click to expand...
Click to collapse
Did you recently install any new apps?
I updated my WeatherBug, Steel, Personal Safety, SMS Popup and Discover and installed TetherBlu, TetherWiFi.
I have already uninstalled all of these and tried a reboot. But it didn't work.
I'm starting to panic. I'll try your suggestion.
this was the case right after i installed rc33 there was a thread about the radio that i had been posting on. Thinking my radio update made it so i could not get on market etc... but this was the work around i found for this problem. From the sounds of the other user who said he doesn't have TMo reception near his house. this radio was probably not meant for the non-3g users or there is something wrong with the default connect on the radio...
diabolical28 said:
this was the case right after i installed rc33 there was a thread about the radio that i had been posting on. Thinking my radio update made it so i could not get on market etc... but this was the work around i found for this problem. From the sounds of the other user who said he doesn't have TMo reception near his house. this radio was probably not meant for the non-3g users or there is something wrong with the default connect on the radio...
Click to expand...
Click to collapse
I've contacted Tmobile and it seems there is a severe network outage for 3G services that is also effecting some Edge networks as well. I've posted info on the site but people continue to post that they are having issues with data on their G1. They told me that it seems to be only on the west coast (west of the Mississippi) and the Tier 3 was being flooded by calls until 6am EST (for the customer service department to open). The network went down around 10pm PST and it is still pending. It's a good thing I decided to call first before reflashing!
Right but in rc33 it doesn't smoothly resume mobile edge from wifi. thats where i told the user if you send a test pic to yourself it will make the connection. Who knows about your network outtages...
diabolical28 said:
Right but in rc33 it doesn't smoothly resume mobile edge from wifi. thats where i told the user if you send a test pic to yourself it will make the connection. Who knows about your network outtages...
Click to expand...
Click to collapse
Hmmm... I've never had issues resuming an edge network after a wifi connection. I use wifi at home because INSIDE I don't get 3G. Outside (for some reason) I get full strength 3G connection at around 400kb/s. So when I wonder outside to check the mail while I'm downloading a new theme update it doesn't miss a beat for me. I lose contact with my weak a** wifi and jump right on 3G. No download error or anything. As for Edge... not sure. Sorry for the misunderstanding.
this was posted somewhere before...
cant remember where..
solution is to install anycut.
make a shortcut on the main screen, choose the shortcut to be "setup wizard"
this forces the phone to go thru the initial setup again..
most reported that after going thru this process again, home button works after that...
hope it works for u.

MMS in CM10 (or any JB rom)

Does MMS work for anybody in CM10? It seems like whenever I receive one it just 'hangs' there downloading. Sometimes they will appear after a few hours, sometimes never.
Is this an issue everyone is having?
Thanks
dzek90 said:
Does MMS work for anybody in CM10? It seems like whenever I receive one it just 'hangs' there downloading. Sometimes they will appear after a few hours, sometimes never.
Is this an issue everyone is having?
Thanks
Click to expand...
Click to collapse
I'm having the same issue on the GS3.
Working fine for me
Sent from my GT-I9000, CM10 Nightly using xda app-developers app
Mms is such an annoying technology. I've had these issues since my first phone with Wap.
I believe it's often up to how carriers handle the data traffic related to sending and receiving Mms. Some carriers enables you to use the necessary data connection even when your data connection has been deactivated on your system. If not, then messages often hang like you describe, being unable to stop and re download.
The only solution I know of is having data connection activated before receiving or sending Mms.
Sent from horseback.
I thought it may be related to the carrier but I didn't recall having any issues when I was using ICS, but this last month has been very tedious. But not many people appear to have the same issue so it probably isn't rom related.
There should be some workarounds possible that I have yet to try (only time I get Mms are from relatives older than 60), something that involves modifying how apn profiles work. There was some option in juice defender to use an old apn method that worked for me, it's all I can think of right now.
Sent from horseback.

MMS with WIFI on Verizon

Hi All.
Have my MXP on Verizon. Love it. However, I'm currently having some issues - I can't get MMS when I'm on wifi - I get notifications for the messages, and then get "failed to retrieve message" and then it just never shows up.
I'm using the stock messenger app.
I know textra has an option to "fix" T-Mobile (where this happens apparently), but I don't really want to use that because it uses a different text message database than the standard one, so I can't launch tasker events based on SMS/MMS when I use it.
I have unlocked the "secret" menu and enabled HD calling, and I switched my "preferred network type" to LTE/CDMA (since I'm on Verizon) in an effort to allow voice and data concurrently. It seems to be working. Not sure if this causes an error when I'm on wifi.
I also have Adblock Plus. Per this thread I just changed my APN to set MMS port to 8080; I'll see if that affects anything when I get home.
However, as I have not tested this, I am wondering if anyone else has this problem? As I type this, I'm now thinking that I may only see this when sending messages to/from iPhones ... I'll do more testing tonight and update, but I'm hoping someone sees this and is like, "Oh, I know exactly what it is ...."
EDIT:
So this didn't fix anything. I have to turn wifi off to get mms. REALLY ANNOYING. Anyone at all see this and have any solutions? Anything?
Thanks.
never had problems since day 1 if I was on wifi or not to send MMS. Maybe try factory reset.
To my knowledge, you can't get regular MMS over WiFi. You have to have your phone data on too. I have found no solution to automatically turn phone data on when a text comes in. Every solution I found doesn't work for Lollipop.
i just got the same thing but after i updated to 6.0 so figured it was because of the update
So I have cellular data on and wifi on. I don't know if there's a setting I'm missing that turns data off automatically when connect to wifi ... anyone know anything about this?
Either way, if I'm on wifi, I get no MMS whether using default messaging app or hangouts.
There is a know issue with any app that accesses the MMS database on 6.0 ....ie Pushbullet.
Let me see if I can find a link
Found it...
http://www.androidpolice.com/2015/12/09/android-6-0-1-fixes-the-annoying-failed-mms-bug-in-marshmallow/

MMS not working while on WiFi - Suggestions?

So I recently upgraded from my Nexus 6 to the 6P. Fantastic upgrade, except that there seems to be the issue I mentioned in this thread title.
Whenever I'm on LTE my MMS messages / group messages come in just fine. But whenever I'm connected to WiFi -- either at home or at work -- I'll get the blinking LED notification that I've received an MMS message and sometimes see the "Message is Downloading" placeholder, only it won't ever download. I physically have to disconnect from Wifi, and then the message will roll in a few moments later.
A few specs to hopefully help out: - T-Mobile user, phone is stock but unlocked/rooted. I've flashed a different kernel (Franco) but that's it. I live in Los Angeles, and this wasn't an issue with the old N6, but first made it's ugly appearance on the 6P. Wi-Fi calling is always on and preferred. I can literally pop my SIM out and into the old phone, and the MMS will send/receive just fine. It appears to be a 6P problem. I've tried disabling WiFi Calling but it doesn't resolve the issue.
ADDED NOTE: I primarily use Messenger, but I switched to Hangouts to see if it rectified the problem. Same problem persisted. Same with Textra.
I've had experience with flashing other ROMS/radios on the old N6. I'm hesitant to change to a different ROM because I'm pretty happy with how the phone is working with stock, and everything I change can basically be done with Nova Launcher.
I've downloaded the older radio files, and was ready to attempt flashing one of those, but it's very different with this new TWRP 3.00+ and different partitions. My confidence with that has vanished with the new 6.01 partition stuff. If this is a potential fix, any help in that area would be appreciated.
I've also changed and fiddled with the APN settings, hoping the change might improve the MMS issue. It hasn't. I'm using the suggested T-Mobile APN settings that pop up when searching for this issue.
I've been debating switching to Project Fi, but with the absolute reliance on WiFi this hiccup has given me a bit of pause regarding that switch. Specifically because it happens on my home Wifi in Culver City, then the business Wifi in Downtown Los Angeles, across both 2.4ghz and 5ghz wifi bands.
Just looking for any help or suggestions. Thanks!
DigitalRPM said:
So I recently upgraded from my Nexus 6 to the 6P. Fantastic upgrade, except that there seems to be the issue I mentioned in this thread title.
Whenever I'm on LTE my MMS messages / group messages come in just fine. But whenever I'm connected to WiFi -- either at home or at work -- I'll get the blinking LED notification that I've received an MMS message and sometimes see the "Message is Downloading" placeholder, only it won't ever download. I physically have to disconnect from Wifi, and then the message will roll in a few moments later.
A few specs to hopefully help out: - T-Mobile user, phone is stock but unlocked/rooted. I've flashed a different kernel (Franco) but that's it. I live in Los Angeles, and this wasn't an issue with the old N6, but first made it's ugly appearance on the 6P. Wi-Fi calling is always on and preferred. I can literally pop my SIM out and into the old phone, and the MMS will send/receive just fine. It appears to be a 6P problem. I've tried disabling WiFi Calling but it doesn't resolve the issue.
ADDED NOTE: I primarily use Messenger, but I switched to Hangouts to see if it rectified the problem. Same problem persisted. Same with Textra.
I've had experience with flashing other ROMS/radios on the old N6. I'm hesitant to change to a different ROM because I'm pretty happy with how the phone is working with stock, and everything I change can basically be done with Nova Launcher.
I've downloaded the older radio files, and was ready to attempt flashing one of those, but it's very different with this new TWRP 3.00+ and different partitions. My confidence with that has vanished with the new 6.01 partition stuff. If this is a potential fix, any help in that area would be appreciated.
I've also changed and fiddled with the APN settings, hoping the change might improve the MMS issue. It hasn't. I'm using the suggested T-Mobile APN settings that pop up when searching for this issue.
I've been debating switching to Project Fi, but with the absolute reliance on WiFi this hiccup has given me a bit of pause regarding that switch. Specifically because it happens on my home Wifi in Culver City, then the business Wifi in Downtown Los Angeles, across both 2.4ghz and 5ghz wifi bands.
Just looking for any help or suggestions. Thanks!
Click to expand...
Click to collapse
This is not a solution just wanted to confirm the issue on dirty unicorn and with qksms app.
Sent from my Nexus 6P using Tapatalk
wis3m0nkey said:
This is not a solution just wanted to confirm the issue on dirty unicorn and with qksms app.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
It's been this way for me for as long as I've owned an Android device. MMS has never worked over wifi for me....I've owned a Nexus 5 and Nexus 6 as well as some HTC and Samsung devices (quite a few). The only device I've ever owned that it worked on is my Mi Note Pro. Even then, it seems to toggle on mobile data and give it priority over wifi until the message is downloaded. I know this isn't a solution, but just letting you know that this is pretty common.
I've used sprint in the past but am now on T-Mobile
Sent from my Nexus 6P using Tapatalk
skw5115 said:
It's been this way for me for as long as I've owned an Android device. MMS has never worked over wifi for me....I've owned a Nexus 5 and Nexus 6 as well as some HTC and Samsung devices (quite a few). The only device I've ever owned that it worked on is my Mi Note Pro. Even then, it seems to toggle on mobile data and give it priority over wifi until the message is downloaded. I know this isn't a solution, but just letting you know that this is pretty common.
I've used sprint in the past but am now on T-Mobile
Click to expand...
Click to collapse
Yes MMS inherently built to use only mobile data.
However SMS applications have setting along the line: enable data when dealing with MMS.
For e.g.
That's what I mean by not being able to send/receive MMS on WiFi.
What messaging app is that?
Sent from my Nexus 6P using XDA-Developers mobile app
I think that's a T-mobile issue. I used to get it all the time.

Calls dropping, data dropping, trouble sending/receiving MMS

I have the OnePlus 7T Pro Mclaren 5G, on tmobile with the latest OTA firmware 10.0.40.HD61CB. It drops my calls, sometimes won't even allow me to make calls, sometimes data does not work. When connected to wifi wifi calling and texting works. I called OnePlus, and they blame tmobile. I contacted tmobile and they don't seem to know anything or care. I have 2 automatically generated bug reports. My phone alerted me there's a bug and it generated a bug report. I am not sure if these are related to the problem. But I would appreciate help, I do not know how to interpret these reports.
I have rebooted, cleared cache, reset network settings. Tried adding an APN from the tmobile support page. turned 5g on and off. Nothing made a difference.
dylan07 said:
I have the OnePlus 7T Pro Mclaren 5G, on tmobile with the latest OTA firmware 10.0.40.HD61CB. It drops my calls, sometimes won't even allow me to make calls, sometimes data does not work. When connected to wifi wifi calling and texting works. I called OnePlus, and they blame tmobile. I contacted tmobile and they don't seem to know anything or care. I have 2 automatically generated bug reports. My phone alerted me there's a bug and it generated a bug report. I am not sure if these are related to the problem. But I would appreciate help, I do not know how to interpret these reports.
I have rebooted, cleared cache, reset network settings. Tried adding an APN from the tmobile support page. turned 5g on and off. Nothing made a difference.
Click to expand...
Click to collapse
I'm running into the same issues you're having. I thought it was my phone only, so you'tr not alone in this. I did noticed that the issue started after the Oct. security patch 10.0.40HD61CB, my sms would sometime come in late or gets stuck on data or wi-fi , my call would suddenly drop or doesn't even connect at times. I'm on the same boat friend, until our voice is heard through Tmobile with enough complaint and hopefully they can fix this bug. Hopefully somebody have already figured out the solution and maybe shed some light.
If you run lineage or the other aosp rom the problem goes away. I was having the same issues as well. Missing calls unable to send texts or receive them sometimes.
I'm having these same issues as well.
Sent from my OnePlus7TProNR using XDA Labs
dont call tmobile, always use twitter @ tmobile help center.
jdaproduca said:
If you run lineage or the other aosp rom the problem goes away. I was having the same issues as well. Missing calls unable to send texts or receive them sometimes.
Click to expand...
Click to collapse
This. I was getting super frustrated by not being able to use my phone as an actual phone. I have Ting Mobile which uses TMo, and I was having the same issues. I was on the Stock Rom and ever since switching to the Illusion Rom, I haven't experienced those issues anymore. It sucks that we have to do that. Imagine being non-technical and oblivious. I'd be so pissed after buying this phone. I think this is a OnePlus issue and not a carrier issue.

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