MMS not working while on WiFi - Suggestions? - Nexus 6P Q&A, Help & Troubleshooting

So I recently upgraded from my Nexus 6 to the 6P. Fantastic upgrade, except that there seems to be the issue I mentioned in this thread title.
Whenever I'm on LTE my MMS messages / group messages come in just fine. But whenever I'm connected to WiFi -- either at home or at work -- I'll get the blinking LED notification that I've received an MMS message and sometimes see the "Message is Downloading" placeholder, only it won't ever download. I physically have to disconnect from Wifi, and then the message will roll in a few moments later.
A few specs to hopefully help out: - T-Mobile user, phone is stock but unlocked/rooted. I've flashed a different kernel (Franco) but that's it. I live in Los Angeles, and this wasn't an issue with the old N6, but first made it's ugly appearance on the 6P. Wi-Fi calling is always on and preferred. I can literally pop my SIM out and into the old phone, and the MMS will send/receive just fine. It appears to be a 6P problem. I've tried disabling WiFi Calling but it doesn't resolve the issue.
ADDED NOTE: I primarily use Messenger, but I switched to Hangouts to see if it rectified the problem. Same problem persisted. Same with Textra.
I've had experience with flashing other ROMS/radios on the old N6. I'm hesitant to change to a different ROM because I'm pretty happy with how the phone is working with stock, and everything I change can basically be done with Nova Launcher.
I've downloaded the older radio files, and was ready to attempt flashing one of those, but it's very different with this new TWRP 3.00+ and different partitions. My confidence with that has vanished with the new 6.01 partition stuff. If this is a potential fix, any help in that area would be appreciated.
I've also changed and fiddled with the APN settings, hoping the change might improve the MMS issue. It hasn't. I'm using the suggested T-Mobile APN settings that pop up when searching for this issue.
I've been debating switching to Project Fi, but with the absolute reliance on WiFi this hiccup has given me a bit of pause regarding that switch. Specifically because it happens on my home Wifi in Culver City, then the business Wifi in Downtown Los Angeles, across both 2.4ghz and 5ghz wifi bands.
Just looking for any help or suggestions. Thanks!

DigitalRPM said:
So I recently upgraded from my Nexus 6 to the 6P. Fantastic upgrade, except that there seems to be the issue I mentioned in this thread title.
Whenever I'm on LTE my MMS messages / group messages come in just fine. But whenever I'm connected to WiFi -- either at home or at work -- I'll get the blinking LED notification that I've received an MMS message and sometimes see the "Message is Downloading" placeholder, only it won't ever download. I physically have to disconnect from Wifi, and then the message will roll in a few moments later.
A few specs to hopefully help out: - T-Mobile user, phone is stock but unlocked/rooted. I've flashed a different kernel (Franco) but that's it. I live in Los Angeles, and this wasn't an issue with the old N6, but first made it's ugly appearance on the 6P. Wi-Fi calling is always on and preferred. I can literally pop my SIM out and into the old phone, and the MMS will send/receive just fine. It appears to be a 6P problem. I've tried disabling WiFi Calling but it doesn't resolve the issue.
ADDED NOTE: I primarily use Messenger, but I switched to Hangouts to see if it rectified the problem. Same problem persisted. Same with Textra.
I've had experience with flashing other ROMS/radios on the old N6. I'm hesitant to change to a different ROM because I'm pretty happy with how the phone is working with stock, and everything I change can basically be done with Nova Launcher.
I've downloaded the older radio files, and was ready to attempt flashing one of those, but it's very different with this new TWRP 3.00+ and different partitions. My confidence with that has vanished with the new 6.01 partition stuff. If this is a potential fix, any help in that area would be appreciated.
I've also changed and fiddled with the APN settings, hoping the change might improve the MMS issue. It hasn't. I'm using the suggested T-Mobile APN settings that pop up when searching for this issue.
I've been debating switching to Project Fi, but with the absolute reliance on WiFi this hiccup has given me a bit of pause regarding that switch. Specifically because it happens on my home Wifi in Culver City, then the business Wifi in Downtown Los Angeles, across both 2.4ghz and 5ghz wifi bands.
Just looking for any help or suggestions. Thanks!
Click to expand...
Click to collapse
This is not a solution just wanted to confirm the issue on dirty unicorn and with qksms app.
Sent from my Nexus 6P using Tapatalk

wis3m0nkey said:
This is not a solution just wanted to confirm the issue on dirty unicorn and with qksms app.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
It's been this way for me for as long as I've owned an Android device. MMS has never worked over wifi for me....I've owned a Nexus 5 and Nexus 6 as well as some HTC and Samsung devices (quite a few). The only device I've ever owned that it worked on is my Mi Note Pro. Even then, it seems to toggle on mobile data and give it priority over wifi until the message is downloaded. I know this isn't a solution, but just letting you know that this is pretty common.
I've used sprint in the past but am now on T-Mobile
Sent from my Nexus 6P using Tapatalk

skw5115 said:
It's been this way for me for as long as I've owned an Android device. MMS has never worked over wifi for me....I've owned a Nexus 5 and Nexus 6 as well as some HTC and Samsung devices (quite a few). The only device I've ever owned that it worked on is my Mi Note Pro. Even then, it seems to toggle on mobile data and give it priority over wifi until the message is downloaded. I know this isn't a solution, but just letting you know that this is pretty common.
I've used sprint in the past but am now on T-Mobile
Click to expand...
Click to collapse
Yes MMS inherently built to use only mobile data.
However SMS applications have setting along the line: enable data when dealing with MMS.
For e.g.
That's what I mean by not being able to send/receive MMS on WiFi.

What messaging app is that?
Sent from my Nexus 6P using XDA-Developers mobile app

I think that's a T-mobile issue. I used to get it all the time.

Related

Disabling 'Enhanced 4G LTE Mode' on Marshmallow

I did my googles and it sounds like this setting helps primarily with VoLTE. Band 12 was removed from the Idol 3 and so this is a non-starter. In terms of downside, I read online that Enhanced 4G LTE Mode drains battery faster, and less frequently, I heard some may have a weaker signal.
Overall, it seems like there are no advantages to having it turned on, and a few unconfirmed potential disadvantages so my guess is to err on the side of caution and disable it. Here is where to reach the setting:
Settings > Data Usage > Cellular Networks
If someone knows a reason to keep it enabled, please chime in.
anyone having a problem sending/receiving text messages with photos or videos, after marshmallow upgrade? I can't text photos/videos/media?
kevin6876 said:
anyone having a problem sending/receiving text messages with photos or videos, after marshmallow upgrade? I can't text photos/videos/media?
Click to expand...
Click to collapse
Did you get the ota for your device? Or, have you flashed it? You will need to check the APN. Perhaps, it's either not correct, or missing something
sent from a phone running a ROM
Senior Member119 posts Thanks: 46
My APN settings are fine, I've tried a bunch of different settings, but they're fine. I get LTE, no problem.
Stock messenger and Google messenger don't work sending SMS. Textra works fine, so I've switched my messenger app.
Sucks , I liked Google messenger too. Maybe Alcatel will come up with a patch to fix this soon. It's obviously an issue with their cut of marshmallow on this device.
Sounds just like the issues I've been having with the ota Kevin. I used Google messenger too, up until yesterday.
Tried many different APN settings. LTE, sms, and voice is fine, no mms. I'm on t-mobile.
Thanks for the textra advice. It seems to be working fine.
Textra is having some issues too. Occasionally does not send MMS?

Issues with advanced messaging

Does anyone else have issues with advanced messaging? I had to call att to update my imei to even get the read receipts to work however i still cant see when someone is typing and they cant see when i am typing either. tested note 7 with wife's s7 edge. It used to work on my original note 7 but now doesnt since the exchange
Hm, silly question but I assume you checked. Are both settings enabled in your message settings? Mine works fine.
I disabled mine as it is messing up with Tasker's text message receive events.
I'm having a different issue...
My "Use Advanced Messaging" checkbox isngrayed out, but on. I can't even disable it if i wanted to. The option below it works just fine.
Sent from my SAMSUNG-SM-N930A using Tapatalk
I turned mine off. It interferes with some apps.
Problem has been solved it just requires a strong network connection to work. Only issues now are pictures being occasionally choppy which others have noted many times hopefully fixed by an update in the near future. AT&T is upgrading the towers in my area however to do so they must first downgrade them supposably

Anyone Using this on T-mobile?

Hi all
My device is arriving later today, will be using on t-mobile. Was hoping there are others using on t-mobile and would share their experience so far.
I plan on rooting as I cannot deal with excessive ad's and want to try out N-ify. Coming for samsung S-6 (been samsung since s-3)
Any advice from everyone greatly appreciated as well
Thank you
I'm on T-Mobile, came from the note 4 and then note 7. I've seen much better reception compared to both of my previous phones but the lack of wifi call(supposedly coming soon) has been awkward. The battery life has been amazing though so if you like the software and the feel in hand then you'll be very pleased with your choice.
BableMan said:
I'm on T-Mobile, came from the note 4 and then note 7. I've seen much better reception compared to both of my previous phones but the lack of wifi call(supposedly coming soon) has been awkward. The battery life has been amazing though so if you like the software and the feel in hand then you'll be very pleased with your choice.
Click to expand...
Click to collapse
Yeah i read somewhere the wifi calling required an apk to be installed. Any idea which one? Could I copy it over from my S6?
Honestly I only use at home because my reception here is terrible, but I lived with that on Verizon (no wifi calling ) for years so no big deal have ooma at home anyway.
How about data speeds notice any difference?
nujackk said:
How about data speeds notice any difference?
Click to expand...
Click to collapse
I have a pretty good signal and through the speedtest app I am topping out at about 75/50 on t-mobile. Haven't tried directly next to the tower, but with my old Note 4 it hit 110 down. Otherwise the speeds are very similar. Curiously t-mobile had turned on 'binge-on' for my account even though I have the old style unlimited, so it was giving me a paltry 1.5mbps. Turned it off (#263#) and the fast.com app gives me 50mbps.
nujackk said:
Hi all
My device is arriving later today, will be using on t-mobile. Was hoping there are others using on t-mobile and would share their experience so far.
I plan on rooting as I cannot deal with excessive ad's and want to try out N-ify. Coming for samsung S-6 (been samsung since s-3)
Any advice from everyone greatly appreciated as well
Thank you
Click to expand...
Click to collapse
I just switched to T-Mobile and have found signal strength and speeds amazing. The only issue I ran into was, two days ago, I suddenly wasn't able to send/receive an MMS while on Wifi anymore (even though I use GoSMS and have the T-Mobile work-around enabled). Found out that T-Mobile switched some of their settings in my APN and locked it down. I created a new one and changed the following settings:
Port = 80
APN Type = default,supl,fota,hipri,mms,dun,admin,mobile
APN Protocol = IPv4/IPv6
APN Roaming Protocol = IPv4/IPv6
Now, it automatically switches to 4G if I want to send/receive an MMS while on Wifi, just like before.
Also, since you're going to root, I suggest you install "Buttons Remapper." Right now, the only way to bring up the Menu button is to enable the stupid MiPOP function, which causes screen overlay issues. Using Buttons Remapper, I mapped my Recent Apps capacitive button to open the Menu with a long press.
https://play.google.com/store/apps/details?id=com.irishin.buttonsremapper&hl=en
Enjoy the phone!!
BableMan said:
I'm on T-Mobile, came from the note 4 and then note 7. I've seen much better reception compared to both of my previous phones but the lack of wifi call(supposedly coming soon) has been awkward. The battery life has been amazing though so if you like the software and the feel in hand then you'll be very pleased with your choice.
Click to expand...
Click to collapse
I know the note 4 and 7 both had amazin cameras, is the axon 7 camera satisfying?
mgbotoe said:
I know the note 4 and 7 both had amazin cameras, is the axon 7 camera satisfying?
Click to expand...
Click to collapse
The Axon 7 struggles in low light. It's not unusable, but it's not great. The pictures it takes in good light are fine. It performs a bit better with manual adjustment, leading me to believe that there are improvements to be made in the ZTE software that could improve the camera somewhat.
signal34 said:
I just switched to T-Mobile and have found signal strength and speeds amazing. The only issue I ran into was, two days ago, I suddenly wasn't able to send/receive an MMS while on Wifi anymore (even though I use GoSMS and have the T-Mobile work-around enabled). Found out that T-Mobile switched some of their settings in my APN and locked it down. I created a new one and changed the following settings:
Port = 80
APN Type = default,supl,fota,hipri,mms,dun,admin,mobile
APN Protocol = IPv4/IPv6
APN Roaming Protocol = IPv4/IPv6
Now, it automatically switches to 4G if I want to send/receive an MMS while on Wifi, just like before.
Also, since you're going to root, I suggest you install "Buttons Remapper." Right now, the only way to bring up the Menu button is to enable the stupid MiPOP function, which causes screen overlay issues. Using Buttons Remapper, I mapped my Recent Apps capacitive button to open the Menu with a long press.
https://play.google.com/store/apps/details?id=com.irishin.buttonsremapper&hl=en
Enjoy the phone!!
Click to expand...
Click to collapse
Excellent info/tip Thank you. The work around you mention is for GoSMS I assume ?
nujackk said:
Excellent info/tip Thank you. The work around you mention is for GoSMS I assume ?
Click to expand...
Click to collapse
The work around *should* be for any messaging app as well. I thought the problem was GoSMS, so I installed Textra but had the same issue. That led me to believe it was a radio/modem/phone problem.
I researched the issue and a lot of people were/are having issues with the T-Mobile Wifi Calling app (on approved devices). When enabled, the app was supposed to send/receive MMS over wifi (like Sprint), but people were noticing messaging apps would just hang when sending or be stuck on "downloading" when receiving. They had to disable wifi and connect to a cell tower to receive the MMS. The APN settings bypassed the app by reverting to cellular in order to send/receive the MMS, then re-enabling wifi.
signal34 said:
I just switched to T-Mobile and have found signal strength and speeds amazing. The only issue I ran into was, two days ago, I suddenly wasn't able to send/receive an MMS while on Wifi anymore (even though I use GoSMS and have the T-Mobile work-around enabled). Found out that T-Mobile switched some of their settings in my APN and locked it down. I created a new one and changed the following settings:
Port = 80
APN Type = default,supl,fota,hipri,mms,dun,admin,mobile
APN Protocol = IPv4/IPv6
APN Roaming Protocol = IPv4/IPv6
Now, it automatically switches to 4G if I want to send/receive an MMS while on Wifi, just like before.
Also, since you're going to root, I suggest you install "Buttons Remapper." Right now, the only way to bring up the Menu button is to enable the stupid MiPOP function, which causes screen overlay issues. Using Buttons Remapper, I mapped my Recent Apps capacitive button to open the Menu with a long press.
https://play.google.com/store/apps/details?id=com.irishin.buttonsremapper&hl=en
Enjoy the phone!!
Click to expand...
Click to collapse
Could you post your entire APN? Thanks!
Sent from my ZTE A2017U using xda premium
Sorry for screwing up the post... Not used to Tapatalk.
Sent from my ZTE A2017U using xda premium
Thank you, I thought it was something else. I added that as a separate custom apn. Just in case.
Tmobile user here. I used to have to use WiFi calling , when I had my note 4, at my house but am only using the cell network for calling and it's great! Getting about 100 down as well.
thanks for the APN, I feel like it has made a difference in my youtube buffering speed.

S10+ Internet Connectivity Issue After Updating to One UI 2.0

So my s10+ (G975-F) was working just fine. After updating it to latest update, it has been acting really weird. The internet would stop working all of a sudden, like messages on messenger would not send, snapchat would not load, same with fac3bpok and chrome.
Anyone else facing thiis issue? Any help would be appreciated.
your mobile signal really poor.... one bar only...
wifi signal also 2 bar only, but... are you sure your wifi connection also running good ?
Sent from my SM-G9750 using Tapatalk
I have similar issue: No mobile data connection since updating to Android 10 on 12/31/2019. WiFi is working fine. Tried wiping the cache partition as suggested above. Tried restarting, resetting network. Tried calling carrier (Redpocket/Verizon) who did provisioning and taking out SIM card and reinserting/restarting. When switching SIM card to another phone (Galaxy S8+ using Android 9), no issue (Internet worked just fine). But another SIM card on my cell phone (Note 10+) didn't work either. So clearly the issue is with my phone (after the software update), not carrier. Took the phone to local Samsung store on 1/2/2020. Was told I was the first one reporting this since the Android rollout. They suggested factory reset which I am very hesitate to do. Then they suggested waiting for a patch to be released, if there will be one ever.
I am using Samsung Note 10+. I am in California.
Any advice? Thanks
Vuska said:
your mobile signal really poor.... one bar only...
wifi signal also 2 bar only, but... are you sure your wifi connection also running good ?
Click to expand...
Click to collapse
May be i was in my blanket at that time , the conection os not the issue.

Anyone else having issues with MMS on T-Mobile (international version)?

I ordered my OP8P directly from OnePlus, but my MMS doesn't seem to be working. Anyone else had the issue?
I actually got a message that the settings were not correct, and that the correct ones were being sent to my phone (had never seen that before). I looked at the APN info, and it seems to be correct... based on memory.
I'm on T-MOBILE also and received the same message. The phone had an update so I installed and rebooted the phone. All call,text, MMS, data worked like it's supposed to. Try rebooting?
I have issues when connected to WiFi, message comes in but doesn't download
hschreibz7 said:
I'm on T-MOBILE also and received the same message. The phone had an update so I installed and rebooted the phone. All call,text, MMS, data worked like it's supposed to. Try rebooting?
Click to expand...
Click to collapse
I've tried rebooting. Things are a lot better, but I still have some issues with calling out (can't remember the message... will try and get a screenshot next time). If I immediately try again, the call will go out.
I'm also not seeing any wifi calling. The feature is enabled, but it doesn't seem to be working... even on the "wifi calling preferred" setting.
Just wanted to post an update.... still having issues. MMS pretty much never works with wifi on. For this reason, my wifi is off pretty much all day. It never fails that as soon as I turn it on, a picture or group message comes in.
Also, this does not affect SMS or RCS messages, which appear to come in over data somehow.... just MMS.
Need a fix bad.
I'm having the same issues with T-Mobile. I'm leaving wifi off in the meantime. Hope there is a fix soon.
That was supposedly fixed with the last update. What software version are you on?
Sent from my IN2025 using Tapatalk
Hi, not sure if it would make a difference but I'm using Google messages with the chat features enabled. I never noticed anything unusual though but I live in Louisiana. Sorry to hear that. I know there is an option for mobile and wifi (dual-channel network optimization) that I haven't been using. Anyway I hope this clears up for y'all.
I'm on 10.5.6. I just went to t mobile and got a new sim card.. It didn't resolve the issue.
Use Textra app, go into settings for Textra and it has option for TMobile WiFi, works great
Samuel Holland said:
Hi, not sure if it would make a difference but I'm using Google messages with the chat features enabled. I never noticed anything unusual though but I live in Louisiana. Sorry to hear that. I know there is an option for mobile and wifi (dual-channel network optimization) that I haven't been using. Anyway I hope this clears up for y'all.
Click to expand...
Click to collapse
You really, REALLY had my hopes up. It actually makes sense, but it doesn't work. I tried with both on and off... no luck. MMS messages (both inbound and outbound) are stuck until I turn off wifi.
cwalker0906 said:
Use Textra app, go into settings for Textra and it has option for TMobile WiFi, works great
Click to expand...
Click to collapse
I used to use the Textra app, but really prefer Google Messages for it's web app. I am on the PC all day, so it's aggravating to have to pick up the phone all the time. I've tried MS Your Phone, but it's not as easy to use, or as reliable.
I created a thread with a similar (but opposite) issue to what you're experiencing. A friend of mine with an international 8 Pro on TMO is having the exact issue you are.
https://forum.xda-developers.com/oneplus-8-pro/help/receive-mms-wifi-calling-tmobile-t4088673
Didn't get any help from that but you can try the APN trick for a temporary fix until it's patched for real. I also created a thread on Reddit for this and I think I found the solution. I use Textra, but that alone didn't help. Someone on Reddit told me to disable the stock messaging app, as well as revoke it's permissions to everything. Since doing that I'm no longer having issues. It's only been about a day so we'll see how it goes from here.
Hope I could help!
CosMiiK said:
I created a thread with a similar (but opposite) issue to what you're experiencing. A friend of mine with an international 8 Pro on TMO is having the exact issue you are.
https://forum.xda-developers.com/oneplus-8-pro/help/receive-mms-wifi-calling-tmobile-t4088673
Didn't get any help from that but you can try the APN trick for a temporary fix until it's patched for real. I also created a thread on Reddit for this and I think I found the solution. I use Textra, but that alone didn't help. Someone on Reddit told me to disable the stock messaging app, as well as revoke it's permissions to everything. Since doing that I'm no longer having issues. It's only been about a day so we'll see how it goes from here.
Hope I could help!
Click to expand...
Click to collapse
Duplicating the APN worked (of course, I did the whole thing then swiped back, thinking it would save, grr). I'm guessing it won't last long. It's just as easy to disable wifi for it to send... so weird that you're having the opposite problem.
**EDIT**
Nevermind... it didn't work. I was able to send out with wifi on (which I couldn't do before), but my wife's test message wouldn't download until I disabled wifi.
I had frozen the stock messaging app on day one, with tibu. I thawed it, revoked the permissions, and disabled it via settings this time. No luck "Not sent. Tap to try again".
Anyone find a fix for it yet? I thought 10.5.8 would help but I still can't receive or send MMS on WiFi.
mmad81 said:
Anyone find a fix for it yet? I thought 10.5.8 would help but I still can't receive or send MMS on WiFi.
Click to expand...
Click to collapse
Granted, I haven't done any extended testing yet, but I can send/receive MMS now with wifi connected. I upgraded about 4 hours ago, and this is probably the longest I've ever had wifi on.
Now that you've posted this, I'm skeptical it will last, though.
**EDIT**
Yep. MMS is still broken when on wifi. Geez....
mmad81 said:
Anyone find a fix for it yet? I thought 10.5.8 would help but I still can't receive or send MMS on WiFi.
Click to expand...
Click to collapse
The latest update seems to have fixed it for me. I was also having issues receiving calls. Callers would get a busy signal. The update fixed that as well. Maybe try taking your SIM out, reboot, then put it back in and reboot.
That didn't work. I'm finally getting notifications from my sports app after the 10.5.8 update. Just have to fix the wifi now.
Wifi still dies on me, but not with the ! on the icon. Just no traffic. I had to toggle it. But nowhere near as much as it used to. The MMS issue is the only reason I don't leave wifi on. I was really hoping it was fixed.
Same issue here even with most recent updates. MMS will work 1/10 times over wifi (sending & receiving) but not the other 9 times.
Since the update I've also noticed wifi issues - they may have been there before but didn't notice. Wifi seems to hang, I sometimes see a "!" next to the wifi symbol. In many cases I turn WiFi off and the connectivity issue in whichever app is resolved.
So at this point on TMobile there is no reason to keep wifi on, which is unfortunate because with their "5G" I actually get half the speeds of LTE. ?
BoxyBox said:
Same issue here even with most recent updates. MMS will work 1/10 times over wifi (sending & receiving) but not the other 9 times.
Since the update I've also noticed wifi issues - they may have been there before but didn't notice. Wifi seems to hang, I sometimes see a "!" next to the wifi symbol. In many cases I turn WiFi off and the connectivity issue in whichever app is resolved.
So at this point on TMobile there is no reason to keep wifi on, which is unfortunate because with their "5G" I actually get half the speeds of LTE. ?
Click to expand...
Click to collapse
Pretty much everything you said. I'm really upset and disappointed. I'm actually considering returning the phone and going back to the OP7P. Not even sure what the return policy with them is...

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