Fingerprint enrolment time limit reached - OnePlus 8 Pro Questions & Answers

Anyone else getting the error message "Fingerprint enrolment time limit reached" when trying to add fingerprints?
Ive eventually managed to get a couple of fingers registered but I can't get anymore done as this continually happens at different stages of the process.
All tips welcome,thanks.

I can't even get one to enroll

This seems counterintuitive, but I tried being very slow and deliberate about every single fingerprint entry and got slightly better results. I've registered 4 of them now

roll dem fingas
i found that the first set is touch, next set is roll. if you dont roll your finger, oneplus hates you and gives you the error.

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Pattern Lockout after "too many attempts"

Got locked out of my phone today after too many incorrect attempts from unlocking patterns from the lock screen. It took me to the sign in with your gmail account screen which would not authenticate unfortunately, kept telling me my password or email was invalid. Searched quite a few places via Google about the issue and tried just about every trick I could find all of which didn't work. I ended up having to wipe my phone and start from scratch unfortunately I heard this was a glitch with HTC phones, the weird part is I tried to replicate the problem once I got the phone back up and running and my email authentication worked. Had anyone else had this issue with better resolve?
sent from my EVO from the dark side

Post-Mortem and rebirth

So, Love my HD2 still, but...the bloody thing deleted itself last week on Friday.
I seacrhed the forums and found this to be a well-known issue, but no fix that I could find and I want to be able to sync with Exchange without worry.
I was wondering if anyone has a fix for this "lock-out" issue.
PS-yes, I have hacked the registry to give me SOME of the original options back for the calendar other than snooze five minutes, but I want my old options back (2 weeks, 1 week, 2 hours, etc.)
To HTC:
This is very upsetting and I hope that this gets read.
With all its foibles I still loved this HD2.
It does not do the calendar well: I need things to be able to snooze for more than 5 minutes. I would like the functionality back for multiple snooze options.
The battery life is pretty poor.
Other than that I have loved this device-UNTIL NOW!
Last week my phone locked me out.
I am synched to my exchange server at work and policy mandates that I use a password for this in that I work in an FQHC.
All of a sudden I wake up and the phone will not let me in.
Now, I am not employing a genius password it was "2222." That was it!
I tried again and then once more and the phone prompts me to input characters to make sure that my keyboard is taking the strokes properly. It was.
I removed the battery and tried again. Still nothing.
I note that with my fumbling around that I have exhausted 6/8 of my attempts.
I wait to call HTC.
I get on with my IT department first and ask them if they forced a password change. They had not.
I called HTC and was told that this was terrible...have I tried removing the battery?
Yes. Then I am asked to do it again.
I do so. When the phone comes back up it states:
"You have one more attempt left. If you enter the wrong password again all of your data will be erased." Mind you, I am not pushing any keystrokes, just resetting the phone.
Then the rep asks me to do a soft reset.
Stupidly, I do so.
Upon rebooting the phone informs me that it is resetting the phone to factory defaults, wipes the whole phone INCLUDING my SD card which had photos, movies and other.
I look on the forums and see that this is a KNOWN issue since back in MARCH!!!
All of my information is gone.
I will not be able to sync to the exchange which I need for my calendar and work emails because I refuse to lose EVERYTHING again.
I spoke to another HTC rep yesterday and he was simply aghast. Very knowledgeable gent, but did not know how to address this issue.
So please, along with the calendar, the battery, and some other much needed updates...what is your team doing to resolve this "lock out" issue?!
I can almost deal with the other problems, but this one?!
Please, let me know.
Very sincerely,
for the snooze, use bsbtweaks "windows dismiss x notifications" tweak.
or go to hklm/system/shell/notification/oem find customUIDLL and change the filename to,well, anything. bsbtweaks adds a "2" before the ".dll"
Will this work even though my company forces out a lock as its exchange policy?
I found some interesting answers in this thread:
http://forum.xda-developers.com/showthread.php?t=582660
it has nothin to do with lock, it simply stops the htc snooze/dismiss popup from showing, so it defaults to the windows one.
for the lockouts ive never used lock so never seen the problem, so can't help.
I found an answer that seems to work (for now) in an old post linked to a WinMo Blog:
Enable/Disable the Exchange security policy - HKLM\Security\Policies\00001023: 0 = Enabled; 1 = Disabled
I just did this moments ago and the forced password is now not being forced, but I do not know if they push the policy out more than once (like every 24 hours). I guess I will find out!
I saw some other keys:
"HKLM\Security\Policies\Policies" folder.
00001005 to 1
00001006 to 1
Have not touched these yet.
I am a little worried that if they kick the policy back in I won't have the proper password (or any) and will not be able to get in, but I guess this one is going to be trial and error for a bit.

Windowsbreak/interop unlock seems to have killed my phone

Ever since unlocking my phone, I have been experiencing very troublesome issues. It all started with picture messages not going through and giving me "Can't Send Message. Try Again." Then pictures that I received started coming in as "Media content in this message" that never downloads. I tried showing this to a friend of mine that also has WP7, but of course the image sent. That is literally the only picture I have been able to send in the past two weeks.
Nothing seems to affect it as far as battery percentage, signal strength, Wi-Fi connectivity, or anything.
Websites are also having a lot of trouble loading. Most won't load unless I let the loading bar get to about 90%, then re-enter the address. I also get a lot of "We're having trouble viewing this page right now" messages. Very frustrating.
The Marketplace has been having trouble loading at times as well.
Some apps and games that require internet connections are having spotty issues. Sometimes USA Today won't load any news. Words By Post gives me network connection errors. 4th and Mayor sometimes tells me I have no connection to location services.
All of this is really starting to frustrate me. I can't figure out what is going wrong. The only thing I can think of is that I Windowsbreak/interop unlocked my phone around the same time I started having issues. All I've installed is a battery percentage meter, a screenshot app, AdvancedConfig to change my themes and get rid of app dehydration, and WP7 Root Tools so I could get the 8107 update.
PLEASE, someone help me.
and for reference, I have a Samsung Focus with 8107 on it.
Oh and another issue, sometimes my phone goes through HUGE lag phases where scrolling through menus is incredibly choppy and slow. The only way to fix it is to lock the device and let it rest for a minute.
I may try and get video evidence of this.
I would do a hard reset and see how it works and then slowly proceed with unlocks/homebrews again one step at a time and make sure your phone works well before going the next step. And, make a back-up each time so you can go back one step if you find the one that messes up.
Never try to change and hack everything at once; errors can occur.
Ehh I'm really not trying to do a hard reset just yet...I'm hoping there is some magical solution to this.
SD Card?
Have you an SD Card installed and how much of it is used? Like you, I would do everything short of a hard reset to solve this problem.
No sir, no SD card has been installed into this phone. I learned my lesson after having to get a replacement when I got an irreversible card read error on my last Focus.
That being said, this is a refurbished device.
rmcgraw said:
No sir, no SD card has been installed into this phone. I learned my lesson after having to get a replacement when I got an irreversible card read error on my last Focus.
That being said, this is a refurbished device.
Click to expand...
Click to collapse
Some users were having data issues after windowbreaking. There is a fix in the thread and it's quite simple iirc. Ask in the thread.
edit: try this too
http://answers.microsoft.com/en-us/...n/6a94ab3b-484b-4f29-88b7-d752fdbe4737?page=2
Well, after failed attempts at fixing this, and even working with Heathcliff on a solution, I decided to hard reset.
Re-unlocked my phone and installed AdvancedConfig. So far everything seems ok.
I know that it resets to release 5 instead of 6 which could lessen your data , but it is easily fixed in diagnostics :
*#32489#
back 1 time
NAS CONTROL
[5] RRC(HSPA) CONTROL
1 TO DISPLAY mine read release 5 after windowbreak
I then changed it back to release 6
you might also have dualmode turned off, turn it on for better perfomance
if you used heathcliffs interop did you also go to *#94765# auto sim config?
If all else fails talk Jax he made windowbreak!

Samsung Account Popup

Wondering if anyone else has encountered this incredibly annoying issue. Using a T-Mobile S8 and ever since the last update I've been getting prompts to log in to my Samsung account. The window will always interrupt whatever you're doing when it decides to pop up, and is always waiting when you unlock the phone in the morning. I don't have a Samsung account, nor do I want one. I just want to be able to stop this from happening. Any thoughts?
The same thing has been happening to me since my last update. I've just been ignoring it, but I'm on the same page as you. I refuse to get a Samsung account. Google already knows everything there is to know about me. I doubt there is anything to prevent that pop-up from appearing for now, but at least it's not any more intrusive than it already is.
Ardrid said:
Wondering if anyone else has encountered this incredibly annoying issue. Using a T-Mobile S8 and ever since the last update I've been getting prompts to log in to my Samsung account. The window will always interrupt whatever you're doing when it decides to pop up, and is always waiting when you unlock the phone in the morning. I don't have a Samsung account, nor do I want one. I just want to be able to stop this from happening. Any thoughts?
Click to expand...
Click to collapse
I have Samsung account, so I don't have any annoying popup regarding that, but I have used my phone without signing in to the account for at least a week and haven't seen any popups either. I am using US Unlocked S8
Ardrid said:
Wondering if anyone else has encountered this incredibly annoying issue. Using a T-Mobile S8 and ever since the last update I've been getting prompts to log in to my Samsung account. The window will always interrupt whatever you're doing when it decides to pop up, and is always waiting when you unlock the phone in the morning. I don't have a Samsung account, nor do I want one. I just want to be able to stop this from happening. Any thoughts?
Click to expand...
Click to collapse
I was starting to think I was the only one. Google is no help, who's surprised. I used the 'contact samsung' field in the popup a few dozen times. First few times they told me to disable the app in settings, so I knew they wouldn't be any help. After a lot more emails they said to bring the phone to a samsung service center. There isn't one within 100 miles, and I'm not going to send it to one, so, another dead end. When 99.9 percent of sheeple are dying to sign up, samsung isn't going to accommodate the few who still remember privacy and free will. If I didn't require a smartphone for work I would use this thing for skeet practice. The 30 year old phone that is screwed to my kitchen wall still works fine.
Here's how
This is how I fixed it. Go to Settings/ Accounts/ accounts (again)/ Samsung Account/ About/ App Info/ Notifications/ uncheck. You're welcome
Many thanks for your solution friend.
It's back and can't be disabled in Oreo
I'll second that, updated to Oreo this morning, Samsung account nag is back and haven't found a solution to disable it yet.

Enabling Family Link accounts? Keeps failing.

I bought a nearly new PH-1 to give to my 13 year old son. We use Google Family Link for all of our kid's devices without issue. Until the Ph-1. Usually I can set up a device after a Factory Reset using their managed log-in and it goes smoothly. They are up and running in 10 minutes. For some reason that I have not been able to track down, it's not working on the PH-1. I've tried several different pathways and every single time once it tries to verify the child's account it tells me it fails and I can retry or cancel.
I've gone through the setup process using my parent account and I get everything working perfectly. I can reproduce the problem (unfortunately) after 3 full resets and retries. I've tried using all of the affected apps to make sure they are functional. I've logged into and out of the device, rebooted, tried to log in a different kid...etc
Each time it fails with "something went wrong" and the only options are re-try or close.
I'm about to throw this thing under a bus.
Has anyone else been down this road?
Thanks!
Chad
Yep, it's broken. It has been a few months since I last tried, so I figured I'd give it another shot after this week's updates. Still doesn't work. I had mine working sometime around late summer/early fall 2018. The original setup and configuration went smoothly, and the Google components worked fine (Gmail, Google Play). But sometime later I noticed that my kids' Google profiles on my PH-1 were mangled. Google apps suddenly didn't work. I don't remember the details, but I figure it broke after an update. I ended up deleting and re-creating the phone profiles for them, but the Google configuration never would complete. It fails during the Family Link download. I've even gone into their Google Play account profiles and set it so that no approval is required for purchase or downloads. But the Family Link setup never completes under their PH-1 profiles. It's frustrating because one of the reasons I bought the PH-1 was the ability to manage multiple Android profiles. And it used to work.
GooseChaser said:
I bought a nearly new PH-1 to give to my 13 year old son. We use Google Family Link for all of our kid's devices without issue. Until the Ph-1. Usually I can set up a device after a Factory Reset using their managed log-in and it goes smoothly. They are up and running in 10 minutes. For some reason that I have not been able to track down, it's not working on the PH-1. I've tried several different pathways and every single time once it tries to verify the child's account it tells me it fails and I can retry or cancel.
I've gone through the setup process using my parent account and I get everything working perfectly. I can reproduce the problem (unfortunately) after 3 full resets and retries. I've tried using all of the affected apps to make sure they are functional. I've logged into and out of the device, rebooted, tried to log in a different kid...etc
Each time it fails with "something went wrong" and the only options are re-try or close.
I'm about to throw this thing under a bus.
Has anyone else been down this road?
Thanks!
Chad
Click to expand...
Click to collapse
Parent and child account can't be on same device.
I had the same issue over and over again on a moto g7. It wasn't until I attempted to add the user via the Family Link instead of the native Android method that the error came up that the parent and child account can't be on the same device and said to remove the parent account. I factory reset the moto G7 and added my child's account and it worked as desired.
EDIT:
Sorry, I hit this via google search and now noticed it's for the Essential Phone. Not sure if relevant here...
deleted...
bad Google.

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