I have an S20 Ultra, and when I record video in 8K, with stabilization turned off in the settings. When i try to zoom while recording, the phone freezes and then reboots, and that is always, this is not an isolated case. Only when stabilization is off in settings, perhaps in low light, i think. Either immediately freezes at zoom, or after a while as in the video.
My device on Exynos and latest firmware with camera fix.
Video bug: https://www.youtube.com/watch?v=FdToFoTl0V0
Someone, try turning off stabilization in the camera settings and turning on 8K recording and starting to zoom while recording. Does everyone have such a problem?
UPD:
In ATCT firmware the problem seems to be fixed.
No such problem with or without stabilization.
harfot said:
No such problem with or without stabilization.
Click to expand...
Click to collapse
Exynos or Snapdragon?
I also asked in other forums where most devices with Exynos, because of my region, they have such a problem.
Without Exynos answer would have been invalid, sorry
Try wipe cache and data to the camera app, maybe will solve.
joedellosso69 said:
Try wipe cache and data to the camera app, maybe will solve.
Click to expand...
Click to collapse
Already tried. This seems to be a problem with the S20 Ultra on Exynos. I asked on the forum of my region, many have such a problem. We have already written to "Samsung Members".
And in addition, we decided to write so they add to scene optimizer Bixbi, a scene for the photo of the moon, so that it would not be painted and dont go to yellow.
_Danil_ said:
Already tried. This seems to be a problem with the S20 Ultra on Exynos. I asked on the forum of my region, many have such a problem. We have already written to "Samsung Members".
And in addition, we decided to write so they add to scene optimizer Bixbi, a scene for the photo of the moon, so that it would not be painted and dont go to yellow.
Click to expand...
Click to collapse
I understand, so can't do other than wait for a next firmware update that can eliminate the bug..
_Danil_ said:
Already tried. This seems to be a problem with the S20 Ultra on Exynos. I asked on the forum of my region, many have such a problem. We have already written to "Samsung Members".
And in addition, we decided to write so they add to scene optimizer Bixbi, a scene for the photo of the moon, so that it would not be painted and dont go to yellow.
Click to expand...
Click to collapse
S20 ultra Exynos UK ATCH no issues at all.
guerreironexus said:
S20 ultra Exynos UK ATCH no issues at all.
Click to expand...
Click to collapse
did you turn off video stabilization ?
fethi2 said:
did you turn off video stabilization ?
Click to expand...
Click to collapse
Sorry. I did switch the super steady off not the video stabilizer... Yes it does reboot, indeed!
I think everyone who has such a problem should be reported to "Samsung Members".
We need more posts about this problem, as it is not an obvious bug.
I wrote, they responded with a default message, try to reset the camera, reset phone and try in safe mode. It did not help, bring it to the service center...
About the scene photos of the moon, they wrote that they transferred to the desired department and most likely they will add it in a new update.
_Danil_ said:
I have an S20 Ultra, and when I record video in 8K, with stabilization turned off in the settings. When i try to zoom while recording, the phone freezes and then reboots, and that is always, this is not an isolated case. Only when stabilization is off in settings, perhaps in low light, i think. Either immediately freezes at zoom, or after a while as in the video.
My device on Exynos and latest firmware with camera fix.
Video bug: https://www.youtube.com/watch?v=FdToFoTl0V0
Someone, try turning off stabilization in the camera settings and turning on 8K recording and starting to zoom while recording. Does everyone have such a problem?
Click to expand...
Click to collapse
Dude i just tried this on my exynos s20u and yess the shooting freeze and the phone rebooted instantly
Hey mate, s20 exynos here. Gave it a shot and was working fine for me, no reboots. Did you get the recent camera update patch?
Me too. Im from Spain Exynos variant and with the last update the phone stay frozen and rebooting.
What a **** Exynos micro!!!
In ATCT firmware the problem seems to be fixed.
Same issue here, disabled video stabilization, tried zooming phone froze and rebooted into download mode
S20 5G Exynos
My S20U Exynos on ATCT doesn't show this issue when I record video in 8k with all stabilisation off. I did not try it on the previous ATCH firmware.
Latest firmware and camera apk.... Focus is better but not as good as my previous one S10plus and when doing videos doesn't focus at all in any resolution
guerreironexus said:
Latest firmware and camera apk.... Focus is better but not as good as my previous one S10plus and when doing videos doesn't focus at all in any resolution
Click to expand...
Click to collapse
In new firmware TD1 focus nearly completely fixed. But for now, this version is available only for the Chinese.
_Danil_ said:
In new firmware TD1 focus nearly completely fixed. But for now, this version is available only for the Chinese.
Click to expand...
Click to collapse
Thanks Danil. Just gotta wait now..... UK is always the last one getting it haha
Related
Hello all
Yesterday I started having problems with video recording on my SGS2. The camera has begun to "slutter" during video recording. EDIT: http://www.youtube.com/watch?v=WkQE_62Ee6Y
I notice it doesn't happen outdoors in broad daylight, but even so you can see the room I am in is well lit, and the problem still occurs.
I don't know what to make of it. I tried doing a factory reset, removing and re-inserting the battery, but no dice. The problem persists. Could this be a hardware defect with the camera?
When I was using it last night to record there was suddenly a huge white "flash" on the screen, and it was definitely an image anomaly, not a stray light source.
Has anybody else experienced this problem? :\
EDIT: I remembered something important when going through yesterday's videos. http://www.youtube.com/watch?v=hZlv_XVK2Pw
I was doing some night testing. Notice how the video keeps getting really bright at random moments? It almost looks like I am turning the flash on and off, but I am not. The camera was doing this by itself! Like it was reducing speed to take in more light or something.. The problem is that since it did that last night, it has been doing it ever since in better lighting conditions. I have taken a close look at the other sluttering videos and noticed that the videos also get a tiny bit brighter when the sluttering occurs. It is just far more obvious in the video I just posted.
Does anybody have any idea at all on what this could be? I'm starting to suspect something went wrong with the camera.. Hardware-wise :\
EDIT: Added video links now that I'm allowed to post them
Nobody besides me has this problem? Nor any idea of what it could be?
I am having the same problem with my second SGS2. With my first this wasn't happening... The first SGS2 was having the OC firmware, the second is SC... Maybe is related? How can i change to OC firmware?
UPDATE: I have tried rooting my phone and flashing it with a new rom(lite'ning 1.5).. So both kernel AND rom have been replaced. Sluttering is STILL present.
If you ask me, this pretty much excludes software issue as a possibility. It seems what I have is a hardware fault. Guess it's time to reflash to stock and take it in for repair/replacement.. Sigh :\
exposition -2 and you"ll see no more slutting !
djase said:
exposition -2 and you"ll see no more slutting !
Click to expand...
Click to collapse
Thank you, that actually worked! But.. Do you know why it this happens or did you just happen upon this fix by chance?
Does anybody have at least a probable explanation for this? I think there is still a potential problem with the hardware since it only started doing this yesterday(I didn't do any updates). I never had a problem before :\
i think it's autofocus issue !
maybe next firmware solved it .............
djase said:
i think it's autofocus issue !
maybe next firmware solved it .............
Click to expand...
Click to collapse
You think so? But if that's true, why would my camera start doing this all of a sudden without any updates? And if you check night video samples on youtube, there is absolutely no lag or slutter in those, and I highly doubt they all set their exposure to -2..
It's good to know I'm not the only one with the issue at least, but there still don't seem to be many people with this problem given the low amount of replies.
I'd really love to hear from more people. Anyone else have this problem, please let us know!
Also check if your video quality is set to normal. If it is, try changing it to superfine.
Sleepycat3 said:
Also check if your video quality is set to normal. If it is, try changing it to superfine.
Click to expand...
Click to collapse
Thanks for the suggestion! Though it has been set to superfine this entire time. I tried playing with all of the settings since I was tipped off about the exposure having an effect.. And unfortunately lowering the exposure to -2.0 is still the only way to get rid of the sluttering for me
It does seem to be a problem with autofocus indeed. It's like the camera keeps slowing down in an effort to pick up more light each time it tries to focus.. I'm still baffled as to why it started doing this all of a sudden.
The behaviour looks very much like that of cameras with a dedicated night mode. Lower FPS(reduced shutter speed) in an effort to capture more light. It's odd seeing as the "normal" GS2s don't do that. Every low light/night sample on youtube is buttery smooth. :\
try to speak with the sav !
Hi, this appens to me too, during autofocusing AND auto exposure adjustment together.
djase said:
try to speak with the sav !
Click to expand...
Click to collapse
Who is sav?
DrSlump76 said:
Hi, this appens to me too, during autofocusing AND auto exposure adjustment together.
Click to expand...
Click to collapse
It happens to you even when you set exposure to -2.0? as was suggested?
"S.A.V" i'm sorry is a french word for contact support lol !
another thing, what is your Camera Firmware ?
do *#34971539# and check your Phone/Cam Fw version.
mine:
Cam FW : SCEE07
Phone FW: TBEC28
I've got all my sluts in check, thank you.
Sent from my GT-I9100 using Tapatalk
Locster126 said:
I've got all my sluts in check, thank you.
Sent from my GT-I9100 using Tapatalk
Click to expand...
Click to collapse
So just to clarify: Does that mean you don't suffer from this problem?
Locster126 said:
I've got all my sluts in check, thank you.
Sent from my GT-I9100 using Tapatalk
Click to expand...
Click to collapse
Lollollol,
Did the op mean to say stutter, never heard of slutter except for the old bicycle that we all used to ride, lol
Sent from my Sammy Galactic S2 Beastly Device
djase said:
"S.A.V" i'm sorry is a french word for contact support lol !
another thing, what is your Camera Firmware ?
do *#34971539# and check your Phone/Cam Fw version.
mine:
Cam FW : SCEE07
Phone FW: TBEC28
Click to expand...
Click to collapse
Cam FW: SCEF02
Phone FW: TBEC28
garanixx said:
It happens to you even when you set exposure to -2.0? as was suggested?
Click to expand...
Click to collapse
No it doesn't happen anymore if i set the exposure to -2.0
Wow, this really sucks. It's one of my favorite features. There are several videos where the slow motion is really choppy and skips a lot, see here:
https://youtu.be/Ozmq051Bqo4
https://youtu.be/-ejKG4hNr2Y
https://youtu.be/XdmVAfQWr38
And then we have a perfectly smooth and what looks like higher res slow motion video from a user here who owns the exynos version:
https://youtu.be/g5aUNY3YnGk
What in the world is going on?
I really hope this is not staying this way. It is annoying. Saturday i will get my Exynos, i will test and let you know the results.
brian85 said:
What in the world is going on?
Click to expand...
Click to collapse
Its a bug, im sure it'll be fixed, the world is not ending.
I just tested and had the same. Also on Snapdragon.
Also have bad compression artifacts all over my videos in FHD60 and UHD
It just got released.....relax it will be fixed soon
PunishedSnake said:
It just got released.....relax it will be fixed soon
Click to expand...
Click to collapse
Samsung and soon? Does these two match together?
Is this problem already reported to Samsung. Did Samsung already give a reaction on this bug?
Pierre118 said:
Samsung and soon? Does these two match together?
Is this problem already reported to Samsung. Did Samsung already give a reaction on this bug?
Click to expand...
Click to collapse
While Samsung blow with os upgrades they are pretty good for bug fixes
Here's my test video of slow motion with my T-mobile S7
https://youtu.be/qgYfoxudl74
Coin Spin @ 1/8th Speed - https://youtu.be/J_pgp0BJ8HU
Here a link to the original file: https://s3.amazonaws.com/uploads.hi...A4Xh/S7 Slow-motion Coin Spin 1-8th Speed.mp4
Here is another: https://www.youtube.com/watch?v=yG_tjI27BsQ
This is from my T-Mobile S7 (Snapdragon). I've noticed AF tracking is not working properly if not at all when capturing Slo-Mo. A quick tap of the object on your screen will re-focus.
Side note: YouTube really destroys the quality of the videos at 720p.
Your friends are never going to believe what you did. The only way to prove it to them is with that video you took. Rate this thread to express how videos shot on the Huawei P20 Pro come out. A higher rating indicates that videos are smooth (and not choppy) and that auto-focus works very well, and that the camera adjusts quickly to different lighting conditions while recording.
Then, drop a comment if you have anything to add!
Having trouble with autofocus on the P20 pro in videos. It seems to effectively render the zoom unuseable. Am I doing something wrong? Do I Have a faulty handset?
MC268 said:
Having trouble with autofocus on the P20 pro in videos. It seems to effectively render the zoom unuseable. Am I doing something wrong? Do I Have a faulty handset?
Click to expand...
Click to collapse
What kind of trouble exactly? I'd be happy to test if you can give me a scenario.
One thing I have noticed on my end is that slow-mo at x8 and x32 seems to experience some form of "snow" effect on the video, it's not noise in the sense of grain or low video resolution, but actual white / blue pixels scattered throughout the video. In x4 mode this doesn't happen....and I'm pretty sure prior to the 107 upgrade this wasn't present.
Can anyone confirm?
5nak3 said:
What kind of trouble exactly? I'd be happy to test if you can give me a scenario.
One thing I have noticed on my end is that slow-mo at x8 and x32 seems to experience some form of "snow" effect on the video, it's not noise in the sense of grain or low video resolution, but actual white / blue pixels scattered throughout the video. In x4 mode this doesn't happen....and I'm pretty sure prior to the 107 upgrade this wasn't present.
Can anyone confirm?
Click to expand...
Click to collapse
confirmed. that's scandalous!
max.barrett said:
confirmed. that's scandalous!
Click to expand...
Click to collapse
On the one hand as terrible as it is, and don't get me wrong, it really is!
I'm glad that:
1) I've not gone mad
2) I'm not the only one
Clearly it's a software change that has caused the issue, so I hope they can resolve it. I think I'm going to look to find a means of sending this feedback.
Working in the software field myself, and prior to that QA and customer facing fields, I'm well aware that these things can happen. It's just such a shame that when the one thing the phone is touted for seems to be suffering massively
If anyone can post their thoughts, or even workarounds should they find them it'd be massively appreciated.
I have S8 and I would like to sell it and buy P20 Pro. Please can you tell me which one is better for video? I know that P20 Pro in 4K dont have stabilization, but I have DJi Osmo Mobile 2. I habe sometimes problem with S8, when you recording people it start to be so much smooth. But everything is very good. But now I nees better.
I need to know which one is better? Focus, detail, shadows and etc...
Thx a lot
isko01 said:
I have S8 and I would like to sell it and buy P20 Pro. Please can you tell me which one is better for video? I know that P20 Pro in 4K dont have stabilization, but I have DJi Osmo Mobile 2. I habe sometimes problem with S8, when you recording people it start to be so much smooth. But everything is very good. But now I nees better.
I need to know which one is better? Focus, detail, shadows and etc...
Thx a lot
Click to expand...
Click to collapse
Sorry to say I can't help you on this one!
I'm coming from a Galaxy Note 4, so anything I would say probably isn't worth the time to read
5nak3 said:
Sorry to say I can't help you on this one!
I'm coming from a Galaxy Note 4, so anything I would say probably isn't worth the time to read
Click to expand...
Click to collapse
Thx a lot man i hope someone will help me soon
5nak3 said:
What kind of trouble exactly? I'd be happy to test if you can give me a scenario.
One thing I have noticed on my end is that slow-mo at x8 and x32 seems to experience some form of "snow" effect on the video, it's not noise in the sense of grain or low video resolution, but actual white / blue pixels scattered throughout the video. In x4 mode this doesn't happen....and I'm pretty sure prior to the 107 upgrade this wasn't present.
Can anyone confirm?
Click to expand...
Click to collapse
I was told do hardreset the phone by Huawei which didn't solve the probs with slow-mow (x8 and x32) entirely. There's some kind of little visible improvement but it's still disappointing, especially regarding the price & hype of the phone.
Now, Customer Support asked for my IMEI in order to forward the issue to R&D. (Hm, that firmware-bug depends to/on my IMEI? Prolly not. Just wondering.)
max.barrett said:
I was told do hardreset the phone by Huawei which didn't solve the probs with slow-mow (x8 and x32) entirely. There's some kind of little visible improvement but it's still disappointing, especially regarding the price & hype of the phone.
Now, Customer Support asked for my IMEI in order to forward the issue to R&D. (Hm, that firmware-bug depends to/on my IMEI? Prolly not. Just wondering.)
Click to expand...
Click to collapse
Probably not..
But maybe a bad batch?
max.barrett said:
I was told do hardreset the phone by Huawei which didn't solve the probs with slow-mow (x8 and x32) entirely. There's some kind of little visible improvement but it's still disappointing, especially regarding the price & hype of the phone.
Now, Customer Support asked for my IMEI in order to forward the issue to R&D. (Hm, that firmware-bug depends to/on my IMEI? Prolly not. Just wondering.)
Click to expand...
Click to collapse
Hmm ok that's interesting...i mean bad batch could be explained if you had the issues on the older firmware. But these issues only appeared when i was updated to the new firmware on my end.
I've not heard back from them yet, might chase again because again hardware defect I'd expect to manifest itself in other shooting modes not just a specific case x8 and x32
5nak3 said:
Hmm ok that's interesting...i mean bad batch could be explained if you had the issues on the older firmware. But these issues only appeared when i was updated to the new firmware on my end.
I've not heard back from them yet, might chase again because again hardware defect I'd expect to manifest itself in other shooting modes not just a specific case x8 and x32
Click to expand...
Click to collapse
Have you tried a hardreset? Any improvement?
Regarding the bad batch possibility, slow-mo in x4 should be affected also, shouldn't it?
Does anyone know if Huawei plans on putting out an update that adds stabilization to 4k video? Kind of like what OnePlus did with the OP5?
max.barrett said:
Have you tried a hardreset? Any improvement?
Regarding the bad batch possibility, slow-mo in x4 should be affected also, shouldn't it?
Click to expand...
Click to collapse
I've not had a chance to hard reset I'm afraid.
I honestly believe batch issues, i.e. hardware, would be affected in other camera modes and all slowmo speeds. The camera is fine for everything but two settings in slowmo video, that to me sounds more like a firmware bug than anything.
5nak3 said:
I've not had a chance to hard reset I'm afraid.
I honestly believe batch issues, i.e. hardware, would be affected in other camera modes and all slowmo speeds. The camera is fine for everything but two settings in slowmo video, that to me sounds more like a firmware bug than anything.
Click to expand...
Click to collapse
The Slo-Mo is awful, like most phones - get over it.
Did P20 Pro have 240fps at 1080?
no it has last year flagship specs for video and limited stabilization options
Most worse smartphone on video section and the selfie shooter is a joke i regret exchanging it for the s9 plus, huge mistake !! Thnksfully tye battery life is awesome pictures also
bouyhy01 said:
Most worse smartphone on video section and the selfie shooter is a joke i regret exchanging it for the s9 plus, huge mistake !! Thnksfully tye battery life is awesome pictures also
Click to expand...
Click to collapse
Hi bouyhy,
Why is very bad video? I know that 4K don't have stabilization. Is there any other bad thing?
I have S8 and im planning to sell it an buy P20 Pro. I just try P20 Pro in store, for a shot time and I like vide, video is much more sharpness then S8 what is better for me. But how I say I try It for very short time. Please can you tell me what was other bad things in video? For stabilization I have DJi Osmo Mobile, I think that will help me a lot.
I had the s8 for almost a year and sell for tge s9 plus and i guarantee you that the s8 is way way better than this p20 pro on video shooting, stabilization sharpness quality dynamic range everything, i own the p20 pro for about 4 weeks now and tried everything the video shooting is too bad, i prefer galaxy s6 or even s5 videos, but if huawe8 cares about his customers they xill push updraes o fux that with selfie shooter too, but for now they did nothing. Personally if you care about videos keep your s8 or go for the pixel 2 or wait for htc u12
Hi there all,
I received my 6T 8/256 last week. I'm still in official ver 0.7. I've checked that all my videos recorded in 4k 60fps are laggy. They skip frames and do not reproduce accordingly. I thought it may be a buffer problem in the phone itself, and moved them to the computer. They are laggy per se, they're recorded with this failures. Let's say they lag every 2 o 3 seconds (only video, not audio), giving the impression of a low quality, under resources smartphone.
Can you double check this? Can anybody confirm this problem is fixed in next updates? Otherwise I will have to switch to 30fps, which is a real pity in the quality standard.
Thx guys.
adanyeva2 said:
Hi there all,
I received my 6T 8/256 last week. I'm still in official ver 0.7. I've checked that all my videos recorded in 4k 60fps are laggy. They skip frames and do not reproduce accordingly. I thought it may be a buffer problem in the phone itself, and moved them to the computer. They are laggy per se, they're recorded with this failures. Let's say they lag every 2 o 3 seconds (only video, not audio), giving the impression of a low quality, under resources smartphone.
Can you double check this? Can anybody confirm this problem is fixed in next updates? Otherwise I will have to switch to 30fps, which is a real pity in the quality standard.
Thx guys.
Click to expand...
Click to collapse
Does not lag on mine, but I have McLaren edition
Me too
Lags on my OP6 too. Even the 4k30 results are choppy. It's been like this for months now, videos come out like crap all the time.
Video is running fine on my OP6T at 4K60. I also have the 8/256 variant. I am currently on OB17. Maybe update your phone to the latest OOS as I know they made a few camera updates between what you're running and the latest OOS (9.0.17). Or you could download a newer APK for the camera from another source. I believe the newer camera versions from the 7/7 Pro work on the 6T but have issues in some modes (Pro mode, I believe}.
dj_ooms said:
Video is running fine on my OP6T at 4K60. I also have the 8/256 variant. I am currently on OB17..
Click to expand...
Click to collapse
Same. Faulty unit?
Same here. I think this is because of crapy camera app that needs to be rebuilt because it has bad algorithms botch video and photo
I honestly prefer GCam on this device. I haven't noticed any issues with it on the device. Even with recording at the specifications that you noted above. Pictures are also of much better quality.
trafalger888 said:
I honestly prefer GCam on this device. I haven't noticed any issues with it on the device. Even with recording at the specifications that you noted above. Pictures are also of much better quality.
Click to expand...
Click to collapse
+1 for this.
Sent from my ONEPLUS A6013 using Tapatalk
trafalger888 said:
I honestly prefer GCam on this device. I haven't noticed any issues with it on the device. Even with recording at the specifications that you noted above. Pictures are also of much better quality.
Click to expand...
Click to collapse
Do you also use the GCam Tool in the play store?
?
Elloco305 said:
Do you also use the GCam Tool in the play store?
?
Click to expand...
Click to collapse
No I use the port found here with the config file that is located here as well.
https://www.celsoazevedo.com/files/android/google-camera/dev-arnova8G2-beta/
Elloco305 said:
Do you also use the GCam Tool in the play store?
?
Click to expand...
Click to collapse
I use the GCam Tool from the Play Store. I use it mainly to stop the multiple subfolders created when taking portrait photos but it can also be used to flip/mirror the front camera images if the camera app you use doesn't offer the option (some combinations of GCam and Custom ROMs need to have the flip option enabled to correct the images).
trafalger888 said:
I honestly prefer GCam on this device. I haven't noticed any issues with it on the device. Even with recording at the specifications that you noted above. Pictures are also of much better quality.
Click to expand...
Click to collapse
I am quite certain GCam doesn't support 4K60 on the OP6T, only 4K30 max. I may be wrong, so apologies if I am.
dj_ooms said:
I use the GCam Tool from the Play Store. I use it mainly to stop the multiple subfolders created when taking portrait photos but it can also be used to flip/mirror the front camera images if the camera app you use doesn't offer the option (some combinations of GCam and Custom ROMs need to have the flip option enabled to correct the images).
I am quite certain GCam doesn't support 4K60 on the OP6T, only 4K30 max. I may be wrong, so apologies if I am.
Click to expand...
Click to collapse
Hmm...I set the settings and it showed the 60fps icon in the corner so I assumed it was recording at that frame rate.
These are just what I have set with the config file for the beta. Seems to record and playback fine.
Hello,
since there are problems with the camera software, I am opening this thread to discuss your experiences and software update news.
I got my S20U Exynos variant today and straight out of the box there was an OTA (430MB) available which stated that the camera experience has been improved. It got better because I have tested it before the update but the autofocus is still "jumpy" and has problems with objects that are near to the phone. Even if i turn on the setting to adapt autofocus to the selected object in the viewer, it still jumps
EDIT: I did some tests today with my own face using the main sensor and the oversharpening / skin smoothing is gone. I tested it with HDR turned off and on.
EDIT 23.03.2020:
Look at this video guys. Focus hunting is gone. Sorry, I have orange blinds and the sun was shining directly on those.
https://streamable.com/ckj6d
buddy66 said:
Hello,
since there are problems with the camera software, I am opening this thread to discuss your experiences and software update news.
I got my S20U Exynos variant today and straight out of the box there was an OTA (430MB) available which stated that the camera experience has been improved. It got better because I have tested it before the update but the autofocus is still "jumpy" and has problems with objects that are near to the phone. Even if i turn on the setting to adapt autofocus to the selected object in the viewer, it still jumps
Click to expand...
Click to collapse
Did the update bring any changes to the over sharpening / skin smoothing with the man lens?
ZayaanAhyaan said:
Did the update bring any changes to the over sharpening / skin smoothing with the man lens?
Click to expand...
Click to collapse
I have just tested it with my own face at work in bureau using the main sensor and the oversharpening / skin smoothing is gone. I tested it with HDR turned off and on.
Plz keep us updated on the auto focus issue
buddy66 said:
Hello,
since there are problems with the camera software, I am opening this thread to discuss your experiences and software update news.
I got my S20U Exynos variant today and straight out of the box there was an OTA (430MB) available which stated that the camera experience has been improved. It got better because I have tested it before the update but the autofocus is still "jumpy" and has problems with objects that are near to the phone. Even if i turn on the setting to adapt autofocus to the selected object in the viewer, it still jumps
EDIT: I did some tests today with my own face using the main sensor and the oversharpening / skin smoothing is gone. I tested it with HDR turned off and on.
Click to expand...
Click to collapse
I'm thinking the update you got, is the same as all of us. What's the sw#.
Here are the details for the one with camera improvements
https://9to5google.com/2020/03/05/galaxy-s20-camera-update-samsung/amp/
VZTech said:
I'm thinking the update you got, is the same as all of us. What's the sw#.
Click to expand...
Click to collapse
It is the ATBM.
buddy66 said:
It is the ATBM.
Click to expand...
Click to collapse
That's not the camera fix one. We all have that.
VZTech said:
That's not the camera fix one. We all have that.
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I just did a little research and it should be the ATC2, right? The one that we all have also fixed the face photos with main camera.
buddy66 said:
I just did a little research and it should be the ATC2, right? The one that we all have also fixed the face photos with main camera.
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Yes, that one. Hopefully it comes before my return period. If not, I'm sending it back.
ATC2 is already out in South Korea. Should be in the US in a few days or about a week the most
Djapatos said:
ATC2 is already out in South Korea. Should be in the US in a few days or about a week the most
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Lets hope so!!
As has been stated, ATBM is the one that everyone already has and it definitely did nothing for the camera.
Specific to the S20 Ultra, what about subjects' edge blurriness issue due to narrow Plane of Focus? - it can only minimally get resolved or may not at all..?
For reference, attaching pics taken from YT:
MKBHD(at 9:31) and Danny Winget(at 1:41). Marques explained it pretty well on why it might not!
Edit: S20 Ultra users with the OTA updates( "ATBR" & "ATC2") installed can check and report..
so in Germany i got a Day1 update but it seems to be only the March security patch. the update was a Little less than 500mb.
the autofocus is kinda slow in compare to the s10+
and the autofocus has some Trouble tu Focus with zoom 5+ and distance lower than 5 meters
update:
in the patchnotes
- better cam perf.
- enhanced security 4 the device
Version G99BXXU1ATBM
431.19 MB
so hopefully there will be another update to improve the cam
neigo said:
so in Germany i got a Day1 update but it seems to be only the March security patch. the update was a Little less than 500mb.
the autofocus is kinda slow in compare to the s10+
and the autofocus has some Trouble tu Focus with zoom 5+ and distance lower than 5 meters
update:
in the patchnotes
- better cam perf.
- enhanced security 4 the device
Version G99BXXU1ATBM
431.19 MB
so hopefully there will be another update to improve the cam
Click to expand...
Click to collapse
I think that this update fixed the problems with the main camera when capturing photos with a recognizable face. I have tested it yesterday and it does not change the colour of my face or make it smoother.
Virgo_Guy said:
Specific to the S20 Ultra, what about subjects' edge blurriness issue due to narrow Plane of Focus? - it can only minimally get resolved or may not at all..?
For reference, attaching pics taken from YT:
MKBHD(at 9:31) and Danny Winget(at 1:41). Marques explained it pretty well on why it might not!
Edit: S20 Ultra users with the OTA updates( "ATBR" & "ATC2") installed can check and report..
Click to expand...
Click to collapse
I have already read some feedback from gsmarena who stated: According to TizenHelp, users are reporting improved function of both autofocus and manual focusing on the Galaxy S20 Ultra.
- It is nice to hear that but we need to wait for some comparisons or a wider update push. I have also watched how Marques explained the narrow point of focus on the Ultra and he might be right but that hardware masterpiece has other sensors to help the main one with information so maybe it can be fixed with software update. I have already asked German Samsung support about when the update is going to roll out because the camera is almost useless and that I am very disappointed about it. Of course I also wrote that if it does not happen before the return window closes, they will get that hardware back, simple.
EDIT: They just answered that they do not know when the update is going to roll out. They also did not respond to me being disappointed so I asked for Tier 2 Support or Customer Relations response.
EDIT2: This was already a Tier 2 answer and they do not know on their own when it is going to arrive because it is being rolled out without properly informing all Samsung Sites.
buddy66 said:
I think that this update fixed the problems with the main camera when capturing photos with a recognizable face. I have tested it yesterday and it does not change the colour of my face or make it smoother.
I have already read some feedback from gsmarena who stated: According to TizenHelp, users are reporting improved function of both autofocus and manual focusing on the Galaxy S20 Ultra.
- It is nice to hear that but we need to wait for some comparisons or a wider update push. I have also watched how Marques explained the narrow point of focus on the Ultra and he might be right but that hardware masterpiece has other sensors to help the main one with information so maybe it can be fixed with software update. I have already asked German Samsung support about when the update is going to roll out because the camera is almost useless and that I am very disappointed about it. Of course I also wrote that if it does not happen before the return window closes, they will get that hardware back, simple.
EDIT: They just answered that they do not know when the update is going to roll out. They also did not respond to me being disappointed so I asked for Tier 2 Support or Customer Relations response.
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Click to collapse
Autofocus/manual focusing improved, but I think let's not mix it up with the Plane of Focus limitation i.e. after the object is in focus, clicked, the pic is sharp on few places but blurry elsewhere on the same object.
As for Samsung support(customer support?) about Samsung, I will rather ask my Pets about it..
Virgo_Guy said:
Autofocus/manual focusing improved, but I think let's not mix it up with the Plane of Focus limitation i.e. after the object is in focus, clicked, the pic is sharp on few places but blurry elsewhere on the same object.
As for Samsung support(customer support?) about Samsung, I will rather ask my Pets about it..
Click to expand...
Click to collapse
I know that support from such big companies is mostly not helpful but if they throw a voucher for something, then there is at least something useful you get if they cannot help. As I have written before, the other lenses could help with the Plane of Focus. Maybe Samsung will figure it out. Samsung integrated Google Duo so let Google guys improve the camera software :silly:
They're not going to be able to fix the narrow focus depth of close up images. Have you ever noticed that "fast" zoom lenses with constant aperture for cameras are invariably heavy and expensive? That's because they cram in several aspherical lens in there to be able to maintain the wide aperture. But on a camera lens, you can adjust the aperture if you want to increase the focus plane. The Ultra has a variable zoom with fixed aperture, so it's a trade off. They may be able to improve the focus hunting issues but I doubt it will ever match the speed and precision of the dpaf of their cheaper siblings.
For this reason I changed my pre-order at the last minute to the s20 plus. My subjects are typically closer range shots that are moving (my kids), so auto focus performance is important.
Virgo_Guy said:
Specific to the S20 Ultra, what about subjects' edge blurriness issue due to narrow Plane of Focus? - it can only minimally get resolved or may not at all..?
For reference, attaching pics taken from YT:
MKBHD(at 9:31) and Danny Winget(at 1:41). Marques explained it pretty well on why it might not!
Edit: S20 Ultra users with the OTA updates( "ATBR" & "ATC2") installed can check and report..
Click to expand...
Click to collapse
That's an artifact of the sensor size, the only way to fix it would be artifical sharpening or taking multiple photos and combining them.
_Dennis_ said:
That's an artifact of the sensor size, the only way to fix it would be artifical sharpening or taking multiple photos and combining them.
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Click to collapse
That!
It's a feature, not a bug.
The culprit is fixed aperture.