Autofocus camera fix update News (3/17/2020) - Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News

Hey! just a heads up for anyone who is waiting for the update, While on call with a Samsung rep to return my s20 ultra; they said the update would be out in a few weeks to a month, so if you are planning on waiting for a update before returning please keep in mind it could take a month to get the update that may or may not fix the Auto focus issue!

Or they could be saying that to stop you initiating a return. Once you get past the 28 day cut-off, you're f**ked

Haha that's a joke.
I'll return it because the Exynos is a piece of **** , battery life is awful.

I figured as much. Probably going to come with the next April security update. As much as it sucks, I still really like this phone and am going to wait it out. "some" of the photos are useable, but I truely enjoy the phone as a whole. Can only hope it gets better from here on out.

Tbf s10+ exynos was awful for me at start but that's the most I've ever known Samsung throw updates at it and was a lot better before I moved on

Man. why does everyone think Customer support knows these kind of things? They don't. Not to mention, the title of this thread is incredibly misleading. I thought you got the update.

unless he works for the software development department, he doesn't know anything.

Related

No Froyo 2.2 for Vibrant untill 2011, GPS Fix late November of this year.

****Sorry this is for T-mobile US Vibrant only! Admins, if you can move this, i'd appreciate it!***
Hey all, First post here, but this is really important news/info to me, since it affects me greatly and has been a source of great stress, anger and frustration for me.
T-mobile will be announcing this soon, but my friend who works for corporate T-Mo U.S. has confirmed that they have the final build of the GPS fix, and is undergoing extensive testing, and that it will start being pushed to users OTA just after Thanksgiving. Yes, that's another 2 months of no GPS for us.
Now, the worse news: Froyo will not be ready for release until next year. MY friend said that Samsung is running into all sorts of problems trying to adapt Froyo for their phones. I'm especially pissed off about this bit of news.
***VERY IMPORTANT****
My friend also advised me not to use the update samsung had posted on Kies as it will prevent users from getting the OTA of Froyo when it is released next year. So, if you plan on keeping your Vibrant, for the love of god, don't force the Kies update (that was the update T-mo rejected because it bricked their test phones and other problems).
For those of you who have held off returning their phones during the "remorse" period hoping for a speedy update are SOL, just like myself. We'll be getting 2.2 by the time everyone else has 3.0, which is ******ed. I've already filed claims for a chargeback with my credit card company, as this is a clear cut case of receiving a product that was not delivered as promised (damaged or faulty product). I suggest all of you do the same if you are out of options and shudder at the thought of having to wait 6 months for every update for the next 2 years while everyone else gets them in half the time.
Anyways, If everyone can help spread this info, it'd be much appreciated, as I want everyone to be as well informed as possible. GPS issues aside, i love my phone, but I cannot stand the thought of having to deal with Samsung's BS and incompetence for 2 years.
cool story brother...
I wish i was making this up. You'll hear it from T-mo when they announce it next week like they said they would do on twitter.
half of tmobile us staff is on crack , they dont knwo shyt wat they talk about...they good at reading those scripts provided to them and asking customers to remove the battery wait 30 seconds and insert it bak again
I heard that samsung is going to roll out Froyo first then GPS fix later. But meh.
salmanslick said:
half of tmobile us staff is on crack , they dont knwo shyt wat they talk about...they good at reading those scripts provided to them and asking customers to remove the battery wait 30 seconds and insert it bak again
Click to expand...
Click to collapse
Yeah, but that's customer "service" people. When I called 2 days ago to ***** them out again and warn them I was going to do a credit card charge back, the lady told me there was a fix... and guess what that "fix" was.."go into settings, location and security, and check the box that says "use wireless networks"... And I asked her if she was ****ting me... Literally, thats what I said.. "are you ****ting me?" then I demanded to speak to retention (to return phone past the 14 days) which did me no good so i told them I would do a charge back for sending me a faulty product at their expense thereby getting a refund and keeping their phone and she said if I felt that would resolve my problems, then to do so.
My buddy works in strategies/ product development, and tests the phones/updates and whatnot. They're currently testing the latest GPS fix they've received after the last one bricked several of their phones.
I'm getting froyo on my SGS next week at the official Samsung mobile service for our country. It is not the final official release, but is still official since I'll get it at their service.
So I will stop *****ing about final OTA/Kies release, 'cause Samsung kept their promise, at least partly (to receive froyo upgrade this year - it's what they said when they rolled out the phone).
They've told me that I will be able to upgrade my phone via Kies when the final version arrives.
So I'm getting my froyo and still hoping for an official release later this year, which is what Samsung said at the first place.
Regards
EDIT
nandyn said:
Congrats! Sorry, my original post was supposed to be for the Vibrant (US T-Mobile variant) only, but since this is my first time starting a thread, I made it in the wrong sub-Forum.
Click to expand...
Click to collapse
Sry then
I think this forum would be appropriate then: forum.xda-developers.com/forumdisplay.php?f=708
nandyn said:
...has been a source of great stress, anger and frustration for me.
Click to expand...
Click to collapse
This not healty, just install JPK & OCLF and be happy
Congrats! Sorry, my original post was supposed to be for the Vibrant (US T-Mobile variant) only, but since this is my first time starting a thread, I made it in the wrong sub-Forum.
All I have to say about your friend is he is full of BS
We will only spread this AFTER the OFFICIAL Announcement..
Why is a topic exclusively about T mobile Vibrant not being posted on the actual Tmobile Vibrat section?
it's very well known the Bell Vibrant is a i9000 and not a SGH-T959
AllGamer said:
Why is a topic exclusively about T mobile Vibrant not being posted on the actual Tmobile Vibrat section?
it's very well known the Bell Vibrant is a i9000 and not a SGH-T959
Click to expand...
Click to collapse
As i've said, this was my first thread and i jumped the gun and posted it here before realising there was a specific Vibrant forum. My bad.
This is wrong .
Sent from my vibrant
Your friend is smoking crack! Look at the Captivate...it got Froyo final leak yesturday! I bet a final leak will be out in a couple of weeks for a i9000!
Thread moved to Vibrant section
Never again Samsung!!!
all i have to say is LOL
Dude you haven't been here long enough
You know how many people have said, they know a person, or they work at tmobile, or websites claim they know ...ect.
And in the end nothing all BS rumors all the "dates" have come and gone.
Don't waist your time you and your "friend" are not the messiah of Vibrant
You dont know anymore than we do.
...that's my opinion
..............................
Honestly this makes no sense... If they plan on continuing to sell this galaxy s phones over the holidays then they better get froyo rolling out before next year.

Finally...some good news

Hello fellow DVP owners, I've been following all the issues we've had pretty closely and stalking DellCares twitter quite a bit. I know everyone has been focused alot on the issues with it but this is the first official word we've had that Dell is looking to address some of the issues.
emed795 Hi Erik, just wanted to let you know that DVP memory and other issues to be addressed in future sw update. No ETA yet. Thanks, AB 6:00 PM Jan 13th via CoTweet
im_thatoneguy Software update for DVP camera in progress, no ETA on it yet. Let us know how troubleshooting steps worked for you. SV 5:39 PM Jan 6th via CoTweet
Hopefully WiFi is also included in this update........
Saw the Twitter post. Hmm, well, another promise. Hope they do something. Of course, we'll have to go through the long, long wait, but this sort of goes with Dell's MO--problems addressed (in part) in the future. At least in my experience with them. It'd be nice to avoid problems at the get-go, but as they say, "Remaking the world, now that is folly."
At least they're not being adamantly silent about it.
Too little too late and still no mention of an international release. I've given up on that phone and everyone should at least until MWC. There are alternatives if you can't wait and if you can there will be stuff at MWC.
Peew971 said:
Too little too late and still no mention of an international release. I've given up on that phone and everyone should at least until MWC. There are alternatives if you can't wait and if you can there will be stuff at MWC.
Click to expand...
Click to collapse
The phone works fine for me, can even use wifi with a workaround so I'm quite happy with it. With the DVP being one of only 2 options for T-Mobile US users there really isnt much of a choice if you want a WP7 phone. You guys in Europe have more options to choose from, but if the issues are resovled it will be one of the best WP7 devices. And again MWC may bring new devices but I doubt they will be US bound so again the DVP still looks like a good buy to me. Even the camera can be made to produce good pictures with some adjustment of the settings, so this update will definitely be a plus.
efjay said:
The phone works fine for me, can even use wifi with a workaround so I'm quite happy with it. With the DVP being one of only 2 options for T-Mobile US users there really isnt much of a choice if you want a WP7 phone. You guys in Europe have more options to choose from, but if the issues are resovled it will be one of the best WP7 devices. And again MWC may bring new devices but I doubt they will be US bound so again the DVP still looks like a good buy to me. Even the camera can be made to produce good pictures with some adjustment of the settings, so this update will definitely be a plus.
Click to expand...
Click to collapse
What has the tech world come to when we pay for a premium product and we are forced to accept work arounds to get it to work. I understand that some fixes are always needed but most are usually software related (WP7 being new) but this device seems to have more issues that are directly related to the unit itself.
I have to say every time I hold one I am drawn to it but I have a hard time with a unit that costs this much and has these kinds of issues.
I hope that Dell can get the fixes out there quick so that we can get more of these in people's hands.
gshocker said:
What has the tech world come to when we pay for a premium product and we are forced to accept work arounds to get it to work. I understand that some fixes are always needed but most are usually software related (WP7 being new) but this device seems to have more issues that are directly related to the unit itself.
I have to say every time I hold one I am drawn to it but I have a hard time with a unit that costs this much and has these kinds of issues.
I hope that Dell can get the fixes out there quick so that we can get more of these in people's hands.
Click to expand...
Click to collapse
I understand your point but is there a perfect device? Even the phone to rule all phones (iphone) has issues (bumper anyone?), the WP7 OS itself has a reproducable bug on every handset with the MP crashing, yet we still use it. Problem with the Dell was the high expectations of the device since it was first leaked, then we had to deal with the release delays, shipping issues, virtually no communication from Dell and then after finally getting the device bugs that affected what could be considered fundamental functions. Probably led many to either give up and purchase something else or return it after receiving it and feeling it didnt live up to the expectation.
However the fact that I am happy to use a workaround does not mean I have accepted the faults and overlook them, I and others have contacted Dell and told them about the issues and as any decent company would they have responded with an upcoming fix (more than we can say for HTC and the pink camera bug on the HD7). This is what I would expect of any company and since Dell has responded I'm OK with a workaround till the fix is released. If there was another bug free device available to me I would have switched to that, but there isnt on my carrier so I still use it as I personally have no other option on T-Mo US. This whole saga could have gone better and will obviously be a factor in any future decision about purchasing a Dell smartphone but for now I feel satisfied with the choice I made, all things considered.
I think I am willing to be a bit more forgiving, given that I used to be a Software Developer. I understand the qualms of getting bugs fixed ASAP, but the SDLC doesn't allow it all the time. I am also willing to cut Dell some slack because the guys in the Mobility team have been awesome. Sure, customer service at Dell, as a whole, sucks monkey balls, but once they have you transferred to the right team, they're quite helpful. I think a huge issue for a lot of people is that they don't like talking to people from India, and then that's where all the bashing starts. I guess it depends on your tolerance level?!
If it is a concession, I spoke to someone in the Mobility team yesterday evening and they confirmed that these issues (camera, bluetooth, WiFi, etc.) are known and have been escalated. She did not know about how soon the update would roll out.
I think if they continue to communicate with us early adopters and roll out a software update to address some of these core issues, they'll at least have one happy camper on their side.
I am pretty patient with my devices these days, and with purchasing a first gen device (from a company with little experience in mobile) I am even more forgiving. Worst case scenario, I sell the phone and buy something else, lesson learned. From my experience with Dell (currently and past) they get fixes out, it just takes some time.
I won't be making any of those decisions on this phone until we see the issues with memory and camera fixed (WiFi is much less of an issue for me because I'm in a "4G" zone.) For now, I love the form factor, and I get more questions and "wow's" than anyone else when they see me pull the thing out with the giant DELL logo on the back (teh sex).
I'm generally happy; I have very few problems. The worst one was Monday the phone locked up while charging overnight so my alarm didn't go off.
I'm much more irritated by Dell's almost total silence on what issues they're aware of, which are being investigated, etc, etc. Heck, the twitter feed is the only confirmation we have that they even consider the RAM reports from the WP7 API an issue to investigate!
Still, the device is very responsive and performs very well as I suck its battery dry on Xbox Live, so I'll hang on to it and wait patiently for updates.
Thanks for pestering Dell for us!
efjay said:
The phone works fine for me, can even use wifi with a workaround so I'm quite happy with it.
Click to expand...
Click to collapse
can you describe the workaround and what it fixes for you?
xthing said:
can you describe the workaround and what it fixes for you?
Click to expand...
Click to collapse
I disable 3G in the Cellular settings, but I have had 1 crash with that turned off so it may not be a consistent fix.
That just made my week. Hopefully it comes soon.
efjay, I've been trying your workaround and I think it's working. Thank you!
Saitek009 said:
That just made my week. Hopefully it comes soon.
efjay, I've been trying your workaround and I think it's working. Thank you!
Click to expand...
Click to collapse
Good to hear, don't know why it doesn't work for me anymore but hopefully Dell's fix won't be long.

AT&T Rumor, Focus Update Monday???

Hey my friends. There is chatter that AT&T is rolling out both the Pre Update & the NoDo Update this Monday. Fact or fiction???
Fiction
I'm so disappionted with this whole situation. I hope I'm wrong but you have to look at the obvious. First update on Feb.21, no one got. Then MS said they pulled it for Samsung issues, but then they said they didn't pull it. Day later, MS says they pulled it for Samsung. Cool, no other ATT phone got the update! People asked if ATT was blocking the update, MS said no of course not. Meanwhile, MS issues a statement how 90% of phones got the update. Taking a look on the message boards, shows no one on a US carrier got an update. Since the US makes up about 60% of their phones sales, something is up. Fast forward a week, we have more denials of the update being blocked. Now yesterday, like a kid caught in the cookie jar, we hear that ATT did block it but we really get it this time. Really? Really indeed. Considering this is probably the only update we will ever get, this is disappointing.
I think both are true. When MS got reports of problems they stopped the updates. Now that Omnia 7 & Focus owners outside the US are reporting getting the update I think it's all AT&T causing the delay. I got the original update the first day it was out on Rogers.
bennyj71 said:
I'm so disappionted with this whole situation. I hope I'm wrong but you have to look at the obvious. First update on Feb.21, no one got. Then MS said they pulled it for Samsung issues, but then they said they didn't pull it. Day later, MS says they pulled it for Samsung. Cool, no other ATT phone got the update! People asked if ATT was blocking the update, MS said no of course not. Meanwhile, MS issues a statement how 90% of phones got the update. Taking a look on the message boards, shows no one on a US carrier got an update. Since the US makes up about 60% of their phones sales, something is up. Fast forward a week, we have more denials of the update being blocked. Now yesterday, like a kid caught in the cookie jar, we here that did ATT block it but we really get it this time. Really? Really indeed. Considering this is probably the only update we will ever get, this is disappointing.
Click to expand...
Click to collapse
Agreed all around. I gave up on WM years ago because of the appalling update "cycle" imposed on users by Microsoft and carriers. IF you got an update for your expensive device at all, it usually caused more problems than it solved and was so loaded down by carrier garbage that, more often than not, I'd end up either using a custom system or rolling back to the original. I bought a Focus SOLELY because Microsoft claimed this time would be different. This time updates would be timely and relevant and carriers wouldn't be able to block them simply because they want to sell you another phone and blah blah blah. Well you can sure throw the "timely" bit out the window. According to Microsoft's timetable, the first real feature update will be released Q3 of 2011. That means the carriers will get it Q3 of 2011, not you and I, and that's so far away that it really means that Microsoft has no idea when it'll be ready. It also means that my Focus will be at least a year old by the time the first feature update arrives. I would bet a paycheck that it won't be eligable for the update, too. Why?
Because Microsoft and the carriers have done this before, several times, and it looks like they have every intention of doing it again.
I bought the Focus the day they went on sale. It had a sim card in it for two weeks before I couldn't take it's overwhelming lack of features and stuck it in another phone. I haven't even turned it on in almost a month. Given the constant backpedalling and outright bull**** being put out by Microsoft lately, I think monday is when I finally cut my losses, throw the thing in the trash and be done with it. Enough is enough. I will never again buy a Microsoft mobile device.
Looks like I clicked on the wrong link, I appeared to have accidentally stumbled upon the whiny *****es club.
Thanks
Tim.Smith said:
Looks like I clicked on the wrong link, I appeared to have accidentally stumbled upon the whiny *****es club.
Click to expand...
Click to collapse
Thanks, I needed that, it made me smile and I haven't smiled much through this entire fiasco. Am I frustrated, sure. I have a battery icon that flashes and beeps every second and won't allow the screen to shut down. ATT tells me it will be fixed in the update. So I wait and probably have more reason than most to want the update. But, if ATT held this up because of the problems experienced by their Focus owners, then Thank you ATT.
JamesAllen said:
Thanks, I needed that, it made me smile and I haven't smiled much through this entire fiasco. Am I frustrated, sure. I have a battery icon that flashes and beeps every second and won't allow the screen to shut down. ATT tells me it will be fixed in the update. So I wait and probably have more reason than most to want the update. But, if ATT held this up because of the problems experienced by their Focus owners, then Thank you ATT.
Click to expand...
Click to collapse
Damn that sucks dude. You have a legit reason to complain. Hope you get this update soon and get that **** sorted out. One of the downsides we'll experience jumping on a new platform from the beginning.
Bleeding Edge
Tim.Smith said:
Damn that sucks dude. You have a legit reason to complain. Hope you get this update soon and get that **** sorted out. One of the downsides we'll experience jumping on a new platform from the beginning.
Click to expand...
Click to collapse
I have developed and launched Customer Service for bleeding edge products and services for almost 40 years. I know what to expect and do my homework. I like this phone and OS and will put up with a lot of things to get where it could go. But, in my mind, MS needs to step it up a bit and more importantly, take the influence of the carriers out of the update process and deal with us directly as customers.
JamesAllen said:
I have developed and launched Customer Service for bleeding edge products and services for almost 40 years. I know what to expect and do my homework. I like this phone and OS and will put up with a lot of things to get where it could go. But, in my mind, MS needs to step it up a bit and more importantly, take the influence of the carriers out of the update process and deal with us directly as customers.
Click to expand...
Click to collapse
I think that is easier said than done. AT&T has the cards and the leverage over the OEM and OS. Unless you're Steve Jobs/Apple. Then you've got the leverage over AT&T.
Honestly, I would gladly pay $500 for an unbranded Samsung Focus so I won't be at AT&T's mercy. Unfortunately, AT&T probably forced Samsung to give them a year-long exclusitivity agreement for the U.S.
You wouldn't believe the BS requirements that AT&T has for some of these phones...
Me, personally, I'm in no dire need for the update so I'm not at all concerned about when it gets released as much as I am knowing that there will be one. It would certainly tick me off if AT&T blocks future updates and would definitely encourage me to go back to unbranded phones.
Michael.
JamesAllen said:
Thanks, I needed that, it made me smile and I haven't smiled much through this entire fiasco. Am I frustrated, sure. I have a battery icon that flashes and beeps every second and won't allow the screen to shut down. ATT tells me it will be fixed in the update. So I wait and probably have more reason than most to want the update. But, if ATT held this up because of the problems experienced by their Focus owners, then Thank you ATT.
Click to expand...
Click to collapse
dude that sounds like a serious issue, why didnt you just ask ATT for a replacement instead of hoping for an update to fix it?
PS. 3/7/2011 12.55PM EST and still no update for my Focus
Warranty
cbebop7 said:
dude that sounds like a serious issue, why didnt you just ask ATT for a replacement instead of hoping for an update to fix it?
PS. 3/7/2011 12.55PM EST and still no update for my Focus
Click to expand...
Click to collapse
I did my troubleshooting thing with Samsung, then went to the warranty support group at ATT where they confirmed it was a known MS issue, they were addressing it in the next update, many Focus owners have it. I agreed to wait, see if the update fixes it, if not, return it under warranty.
BTW, there is a video on YouTube of someone with exactly the same symptoms, but his Focus ended up with a melted mini uSB cable connector and a melted mini USB port. The images are startling and the symptoms leading up to the meltdown were exactly like mine.
bjfcm said:
Hey my friends. There is chatter that AT&T is rolling out both the Pre Update & the NoDo Update this Monday. Fact or fiction???
Click to expand...
Click to collapse
Fiction. Microsoft is making a "big" announcment on 3-15. I don't see it being released before then.
Michael-Dallas said:
Me, personally, I'm in no dire need for the update so I'm not at all concerned about when it gets released as much as I am knowing that there will be one. It would certainly tick me off if AT&T blocks future updates and would definitely encourage me to go back to unbranded phones.
Click to expand...
Click to collapse
Like you Mike, I've given up. If it comes out great, but I'm not expecting it any more.
What will be funny is when this update finally does get released, no sooner than 10 years down the road(sarcasm), and it doesn't even meet the requirements of what most people are expecting.
Tim.Smith said:
Looks like I clicked on the wrong link, I appeared to have accidentally stumbled upon the whiny *****es club.
Click to expand...
Click to collapse
LOL, so true so true, maybe I am just lucky, my phone actually works, I only 24gig of ram and not the 40 I want but hey, its a start. My only real complaint is not being able to connect to hidden networks and PCAny has not release a app for it yet.
On the update side, if it gets real bad, we can go old school, go back to flashing devices. I don't care what OS you have, there will be issues and slow and in some cases no turn around for fixes.
There are plenty of issues with the Samsung Focus and WP7 in general, ranging from charing the battery, the battery icon flashing after removing the MicroUSB cable, audio problems with the headset and Bluetooth, SSSLLLLOOOOWWWW performance after exiting an app, etc. just to name a few.
I am trying to keep an open mind about this whole update process. While MS hasn't come out saying that carriers have or have not blocked any update, there are plenty of controdictions being made from MS sources. Some have said that the NoDo update has been done since Dec, yet WP7 needed a "minor update to make sure future updates go more smoothly" and that 90% of phones have recieved the update. Well, I have 3 Samsung Focus phones, none of which has recieved any update thus far. THere are plenty who have said that no one on AT&T has recieved the update, yet Rogers, Orange, etc. users have recieved the update. Carriers are blocking the update in some fashion, and this is what I was affraid of when MS announced this policy. Hell, doesn't anyone remember when Microsoft said that any carrier included software must be NON-Trial, Free, must be run without Internet connectivity, yet none of that is true with AT&T phones???
I want this platform to succeed, yet the first two updates thus far have recieved SSOO much attention, and under such a microscope that MS cannot move at the speed they want to without losing customers. Yeah, you can make all of the comments about how Apple and Google went through the same things, MS needed to learn from their mistakes and how to not make them. It seems that MS is no History Major.
chrislynch said:
There are plenty of issues with the Samsung Focus and WP7 in general, ranging from charing the battery, the battery icon flashing after removing the MicroUSB cable, audio problems with the headset and Bluetooth, SSSLLLLOOOOWWWW performance after exiting an app, etc. just to name a few.
Click to expand...
Click to collapse
That's funny, I don't have a single one of these issues. Not a single one.
Guess I lucked out then
chrislynch said:
.Hell, doesn't anyone remember when Microsoft said that any carrier included software must be NON-Trial, Free, must be run without Internet connectivity, yet none of that is true with AT&T phones???
Click to expand...
Click to collapse
The only thing I remember MS saying about this was that all bloatware would uninstallable. I have never heard of the other things you mentioned
Andrew725 said:
That's funny, I don't have a single one of these issues. Not a single one.
Guess I lucked out then
Click to expand...
Click to collapse
Hahaha, me neither, add me to the lucky list.
My focus runs as smooth as the day I picked it up. This update drama is entertaining though.
Tim.Smith said:
Looks like I clicked on the wrong link, I appeared to have accidentally stumbled upon the whiny *****es club.
Click to expand...
Click to collapse
Yep, your mistake. We'll call if we need your opinion on anything important. See ya.
TOA Duck said:
Hahaha, me neither, add me to the lucky list.
My focus runs as smooth as the day I picked it up. This update drama is entertaining though.
Click to expand...
Click to collapse
None of those problems for me and my Focus either, with the exception of the bluetooth connection in my car being lousy. All in all, I love the Focus. Following the update drama, but not letting it get to me.

NEW HTC Evo 4g update by end of year

I was very disapointed with the new update not having sense 2.+. So i decided to let my displeasure out on htc yesterday. Well today i called back to give them another taste of it and got some kind of supervisor who i talked to me for a bit then was told that her manager would call me back. Yeah did not hold my breath on getting a callback.
But 3 hours later i got a call. I talked to the guy explaining my displeasure and so forth. He said he did a little research ahead b4 calling me And then he explained a few things that was very interesting. He told me this update was mostly for plugging android security and performance gains that come with 2.3. Also to try and deal with the evo's short battery life. He then went on to tell me that there is another scheduled update for the evo this year but he could not find any details about it. He said he can't confirm but if there was to be an upgrade to sense it would most likely be this next update and that this update would most likely be the last one for the evo.
God i hope this guy was not blowing smoke!!!!! If this turns out to be true i hope the update gives us android 2.3.4 and sense 2.1.
sure any one can say that but only time will tell if their will another update and its sprint not htc that will decide if it gets to the users. Also sprint according to htc must pay htc for the sense upgrade as it is not an update to fix security issues and bug fixes.
Just a stringing u along wasn't he
Sent from my PC36100 using XDA App
I would hope there would be another quick update to at least address the broken compass issue. To me, this has been a real pain and with all the updated phones now with broken compasses I would think there should be some real incentive, for at least Sprint, to get that fixed.
How to deal with unhappy customers.
1. Call them back.
2. Promise that something is going to happen sometime.
3. Explain we understand your frustration.
4. Blow smoke.
5. Bring in Mirrors.
6. Customer happy.
Finish call with phrase "Thank you for your support."
Xerexis said:
How to deal with unhappy customers.
1. Call them back.
2. Promise that something is going to happen sometime.
3. Explain we understand your frustration.
4. Blow smoke.
5. Bring in Mirrors.
6. Customer happy.
Finish call with phrase "Thank you for your support."
Click to expand...
Click to collapse
I always end the call with: "We really appreciate your business and always look forward to continue having you as a customer."
gets em off the phone with a smile every time
the evo's life cycle is almost done im afraid. they are about to end the G2 now as well. it's just the way it works. good thing is alot of awesome phones will be coming to sprint this year.

Don't support Samsung's Never no updates.

Please all give your support, if you all so are sick and tired, for having paid nearly 1000$ for a phone that still is on Android Nougat 7.0. If we are lucky some will maybe get Oreo in marts, but more likely first after launch of Samsung Galaxy 9.
I will never buy Samsung phone again for sure. Overpaid switzerknife.
Most of us are already running Oreo on our devices
Oliver Aa said:
Please all give your support, if you all so are sick and tired, for having paid nearly 1000$ for a phone that still is on Android Nougat 7.0. If we are lucky some will maybe get Oreo in marts, but more likely first after launch of Samsung Galaxy 9.
I will never buy Samsung phone again for sure. Overpaid switzerknife.
Click to expand...
Click to collapse
You only have yourself to blame, should have done your research before you buy a phone, sure Samsung don't haven't the fastest release cycle but this is not something new, you must have a lot money to throw money around willy nilly without doing your own due diligence 1st.
We've had Android phones for eight years. You should know by now which brands release updates faster than others. And Samsung isn't one of them.
That being said, I'm in no hurry to get Android Oreo. Nougat is one of the best Android has ever released, and it's working extremely well on my S7 and S8. Besides, they've been releasing security patches quite regularly, so they can release Oreo whenever they feel is ready.
What on earth gave you the idea that anyone cared in slightest what you think about samsungs release schedule, moreso what you plan purchasing or not purchasing (as the case may be)
Seriously i want to know so that i can hopefully make them stop.
Maybe a mod will see this and grant my second place wish, which is to lock this thread as not only does it not ask a question or answer one, it has no positive value whatsoever.
Sorry man people are right ! Samsung is not the fastest to give update but they aways bring the upadate for example oreo will be out at the end of february if you dont like to wait costom roms wit oreo as many as you like in here.....
Why when they do reviews they never complain about Bloat and no Updates?
It is like no reviewer has a clue..... S7, S8, S9
You get one update maybe 6 months after it is released. Yes Oreo is out 9 months after it was released, good luck getting the next release after Oreo.
You do not want any Samsung Apps .... good luck disabling them.
Me I am going with the next Pixel Phone I have had it with Samsung.
partcyborg said:
What on earth gave you the idea that anyone cared in slightest what you think about samsungs release schedule, moreso what you plan purchasing or not purchasing (as the case may be)
Seriously i want to know so that i can hopefully make them stop.
Maybe a mod will see this and grant my second place wish, which is to lock this thread as not only does it not ask a question or answer one, it has no positive value whatsoever.
Click to expand...
Click to collapse
Why would you respond if you didn't care? ?
To be honest, for myself, having the newest Android isn't a problem.
I prefer having a phone with good overall hardware and processing capabilities. Also, so far, nothing very important comes to android oreo.
For instance, I prefer having a S8, 700~$ android nougat phone with Samsung Dex capabilities and great camera rather than having another brand, 500-600$ish android oreo phone with mediocre camera and hardware.
Exactly! There's so much to enjoy the S7 and S8 with Nougat.
I have oreo on my s8 and there isnt really a whole lot new, some, but not a lot.
I researched heavily into update releases, I originally bought the Sony XZ1 Compact with Oreo as Sony are supposedly really good at updates and to be honest they arent bad but the default Oreo software on those phones is seriously flawed with constant reboots on a number of exchanged devices. I ended up with Samsung as for the price they are ok, not super slow but not super fast and I've got a great little phone too.
Pixel 2 was a lot more expensive at the point I upgraded but if not Id have gone for that purely because of the updates.
My only disappointment with my S8 is the curved screen which looks great but serves no real purpose and inhibits the use of glass screen protectors. I now have to use a bulky wrap around case or take a big expensive risk. If it had a flat screen it would have been easy to get a screen protector for it. Oreo is great and im waiting for the final release too but I already have the beta and would be happy with Nougat too if I wasnt in beta.
This thread is closed As it is not a Question And no Good will ever come of this thread

Categories

Resources