NEW HTC Evo 4g update by end of year - EVO 4G General

I was very disapointed with the new update not having sense 2.+. So i decided to let my displeasure out on htc yesterday. Well today i called back to give them another taste of it and got some kind of supervisor who i talked to me for a bit then was told that her manager would call me back. Yeah did not hold my breath on getting a callback.
But 3 hours later i got a call. I talked to the guy explaining my displeasure and so forth. He said he did a little research ahead b4 calling me And then he explained a few things that was very interesting. He told me this update was mostly for plugging android security and performance gains that come with 2.3. Also to try and deal with the evo's short battery life. He then went on to tell me that there is another scheduled update for the evo this year but he could not find any details about it. He said he can't confirm but if there was to be an upgrade to sense it would most likely be this next update and that this update would most likely be the last one for the evo.
God i hope this guy was not blowing smoke!!!!! If this turns out to be true i hope the update gives us android 2.3.4 and sense 2.1.

sure any one can say that but only time will tell if their will another update and its sprint not htc that will decide if it gets to the users. Also sprint according to htc must pay htc for the sense upgrade as it is not an update to fix security issues and bug fixes.

Just a stringing u along wasn't he
Sent from my PC36100 using XDA App

I would hope there would be another quick update to at least address the broken compass issue. To me, this has been a real pain and with all the updated phones now with broken compasses I would think there should be some real incentive, for at least Sprint, to get that fixed.

How to deal with unhappy customers.
1. Call them back.
2. Promise that something is going to happen sometime.
3. Explain we understand your frustration.
4. Blow smoke.
5. Bring in Mirrors.
6. Customer happy.
Finish call with phrase "Thank you for your support."

Xerexis said:
How to deal with unhappy customers.
1. Call them back.
2. Promise that something is going to happen sometime.
3. Explain we understand your frustration.
4. Blow smoke.
5. Bring in Mirrors.
6. Customer happy.
Finish call with phrase "Thank you for your support."
Click to expand...
Click to collapse
I always end the call with: "We really appreciate your business and always look forward to continue having you as a customer."
gets em off the phone with a smile every time

the evo's life cycle is almost done im afraid. they are about to end the G2 now as well. it's just the way it works. good thing is alot of awesome phones will be coming to sprint this year.

Related

How to get Android 2.3 on your X10

First I would like to say that I think it is slightly ridiculous that everyone is wasting their time trying to get 2.2 in Q4. Specially when SE have already promised to upgrade the device in Q4; which probably means Q1 of 11'. There is also a very good chance that this upgrade will be 2.2. And, to anyone who knows how the leadership at SE think, this makes perfect sense.
But why are people even asking for the 2.2 when the 2.3 which is currently being engineered to actual phone models and is scheduled to go on sale Q4?
There will soon be more time spent attempting to root the X10 than it took on the ps3. Obviously we all need to keep the faith, but. Truth be told many of us would have dropped SE like a bad habit had we not been able to root the past few flag ship devices. Because all this flashy hardware means nothing if there are devices with less impressive hardware that out produce our phones because the 'other' company has figured out how optimize the latest available software.
So it came to me: I read some where that SE claims they patched this phone up nice and tight as a favor to their customers Because too many people were bricking their phones. It is also a benefit to SE since they do not get loaded down with telephone calls from disgruntled owners.
So here is my idea. Forget all the angry posted, and forget signing a petition for the 2.2 (when the 2.2 is what you will most likely get anyway). If you want to be angry about something be angry that this phone wasn't 2.x in May. And the angry posted threads and petitions are pretty much world wide now.
Here is what we all do: Pick up your telephone and call SE customer service and tell them you want the 2.3 in Q4. Call them once a week and make the call take as long as possible. If we all called once a week we would drive SE mad! Tell your SE rep that you are tired of waiting so long for updates that are already last years products. They would have only two choices. 1) release the root to the X10 them selves or, 2) give us the 2.3 in Q4
Everyone: CALL SE AND DEMAND MORE!
Umm... no thanks, Mr. Angry.
yetep said:
Umm... no thanks, Mr. Angry.
Click to expand...
Click to collapse
I am not angry at all. I find the whole situation rather humorous. But for those who want results, I would recommend calling customer service to complain.
But please, no matter how you manifest your complaints, please ask for the 2.3
ya...atleast we can let SE know that we are not happy.
lol fill there call centers with os upgrade request weekly. not a bad idea haha
robbyf66 said:
lol fill there call centers with os upgrade request weekly. not a bad idea haha
Click to expand...
Click to collapse
Haha, made me laugh reading this
You think they would notice a few thousand calls per day all demanding the 2.3 in Q4?
I think it's a great idea, if I do say so myself.
Here are the world wide contact phone numbers.
http://www.sonyericsson.com/cws/corporate/common/contact/phonelist
We hope the only reason for the delay is the mediascape and such crap.... Maybe when they finish those new apps the will keep us more upgraded.... :|
nice idea
we all should place atleast 1 call weekly
no thanks i have a life. you want root so badly why would u end up getting x10 then? patience is the key it will come sooner or later
matt0323 said:
no thanks i have a life. you want root so badly why would u end up getting x10 then? patience is the key it will come sooner or later
Click to expand...
Click to collapse
yep... are u gonna bring it? then i wait
matt0323 said:
no thanks i have a life. you want root so badly why would u end up getting x10 then? patience is the key it will come sooner or later
Click to expand...
Click to collapse
This has nothing to do with root, this has to do with x10 behind 3 updates at any given time.
This has nothing to do with root, this has to do with x10 behind 3 updates at any given time.
Click to expand...
Click to collapse
SE has done nothing to let you all down, they have said everything you need to know in order to make your choice of phone! Personaly i picked this phone over software for 3 reasons, estetics, big screen and the best camera you can find in a phone today. I am happy with my device, you who are not must have critically failed your research before you went out and got a new device! I knew what i was getting from the start so theres very little to be dissapointed about.
-------------------------------------
Sent via the XDA Tapatalk App
1st of all, oh god if you dont have a solution that works right now,
DONT USE THIS TITLE
2nd of all...... you are amazing for coming up this solution....
fm1776 said:
First I would like to say that I think it is slightly ridiculous that everyone is wasting their time trying to get 2.2 in Q4. Specially when SE have already promised to upgrade the device in Q4; which probably means Q1 of 11'. There is also a very good chance that this upgrade will be 2.2. And, to anyone who knows how the leadership at SE think, this makes perfect sense.
But why are people even asking for the 2.2 when the 2.3 which is currently being engineered to actual phone models and is scheduled to go on sale Q4?
There will soon be more time spent attempting to root the X10 than it took on the ps3. Obviously we all need to keep the faith, but. Truth be told many of us would have dropped SE like a bad habit had we not been able to root the past few flag ship devices. Because all this flashy hardware means nothing if there are devices with less impressive hardware that out produce our phones because the 'other' company has figured out how optimize the latest available software.
So it came to me: I read some where that SE claims they patched this phone up nice and tight as a favor to their customers Because too many people were bricking their phones. It is also a benefit to SE since they do not get loaded down with telephone calls from disgruntled owners.
So here is my idea. Forget all the angry posted, and forget signing a petition for the 2.2 (when the 2.2 is what you will most likely get anyway). If you want to be angry about something be angry that this phone wasn't 2.x in May. And the angry posted threads and petitions are pretty much world wide now.
Here is what we all do: Pick up your telephone and call SE customer service and tell them you want the 2.3 in Q4. Call them once a week and make the call take as long as possible. If we all called once a week we would drive SE mad! Tell your SE rep that you are tired of waiting so long for updates that are already last years products. They would have only two choices. 1) release the root to the X10 them selves or, 2) give us the 2.3 in Q4
Everyone: CALL SE AND DEMAND MORE!
Click to expand...
Click to collapse
you are making it sound like rooting the phone will solve all its problems. what makes you think you can even load 2.2 on it? you will still need SE to release the specific drivers for each update. if you are so keen on wasting time bothering their low level customer service representative who probably have zero say in the updates, be my guest. just remember you are wasting your own time and their money. the money they waste on you guys might just be what'll prevent them from further supporting the x10 beyond 2.1 after Q4.
Whiner. Drain.
-------------------------------------
Sent from my X10i
Tjotte said:
SE has done nothing to let you all down, they have said everything you need to know in order to make your choice of phone! Personaly i picked this phone over software for 3 reasons, estetics, big screen and the best camera you can find in a phone today. I am happy with my device, you who are not must have critically failed your research before you went out and got a new device! I knew what i was getting from the start so theres very little to be dissapointed about.
-------------------------------------
Sent via the XDA Tapatalk App
Click to expand...
Click to collapse
Tjotte: There is no doubt the current status will effect different users in different ways. Glad to hear that you are amongst the group that has gotten what you were looking for. I think even those people less pleased than yourself are happy for you.
However, I think we can all see from this site that not everyone shares in your enthusiasm. And, we users should respect these opinions as well. You only stand to gain if these people are successful in their efforts to get more for our devices.
lifeflayer said:
you are making it sound like rooting the phone will solve all its problems. what makes you think you can even load 2.2 on it? you will still need SE to release the specific drivers for each update. if you are so keen on wasting time bothering their low level customer service representative who probably have zero say in the updates, be my guest. just remember you are wasting your own time and their money. the money they waste on you guys might just be what'll prevent them from further supporting the x10 beyond 2.1 after Q4.
Click to expand...
Click to collapse
First, let me say thank you! That's right , thank you. I think everyone who would like to see a MUCH MORE proactive SE after sales service are grateful that we have your permission to proceed in any manor we see fit. Your approval really means the world to us.
Second, let's discuss this "further support" you mention. As a long time SE customer with every flag ship device SE has made in the last eight years in my possession allow me to dispel a myth. You will get the update that was promised to you, even if it takes over a year to get it. Than you and every other X10 owner are going to be dropped like a hot potato. Forget what anyone says, go by what they ALWAYS do. Actions speak louder than words. But, this is the same story year in and year out. Why do you think SE even mentioned continued support? Because they know it is problem number one that SE customers have.
In the end I am sure it will rank right up there with the Black service cards they issued to X1 owners. Which by the way were meaningless. Nothing extra, nothing what so ever. Just a peice of black plastic with the letters VIP typed on the face of it, JOKE.
Third, is rooting the end all of end all's? Of course not, but at least I know from experience that I will be in control of my device, and I do not have to wait years for something I can do in a matter of a few days. And, I will have 100 times better device than someone who does not have their phone rooted.
Lastly, Will calling in to SE bother the "low level" customer service reps? This is what their job is. To listen to their customers complaints. I don't think they get many phone calls telling them ' I just called to say hello'. And, these reps not only have meetings sharing the hot topics they have been facing each week. But they also enter the information in SE's system which is reviewed by their supervisors. So if enough people called in believe me the 'high level' decision makers would get the message. If you combine this with the bad publicity they are getting, emails, and petitions, I think they will get the message that we SE customers are getting tired of being taken for granted.
@fm1776 - I think you're right about this point... if we make enough noise then we will be heard. People dissing others ideas when they have none if their own adds no value and serves no useful purpose. We, the customer simply need to keep cranking up the volume until we're heard. It is the only way.
-------------------------------------
Sent from my X10i
The squeaky wheel gets the oil.

No Froyo 2.2 for Vibrant untill 2011, GPS Fix late November of this year.

****Sorry this is for T-mobile US Vibrant only! Admins, if you can move this, i'd appreciate it!***
Hey all, First post here, but this is really important news/info to me, since it affects me greatly and has been a source of great stress, anger and frustration for me.
T-mobile will be announcing this soon, but my friend who works for corporate T-Mo U.S. has confirmed that they have the final build of the GPS fix, and is undergoing extensive testing, and that it will start being pushed to users OTA just after Thanksgiving. Yes, that's another 2 months of no GPS for us.
Now, the worse news: Froyo will not be ready for release until next year. MY friend said that Samsung is running into all sorts of problems trying to adapt Froyo for their phones. I'm especially pissed off about this bit of news.
***VERY IMPORTANT****
My friend also advised me not to use the update samsung had posted on Kies as it will prevent users from getting the OTA of Froyo when it is released next year. So, if you plan on keeping your Vibrant, for the love of god, don't force the Kies update (that was the update T-mo rejected because it bricked their test phones and other problems).
For those of you who have held off returning their phones during the "remorse" period hoping for a speedy update are SOL, just like myself. We'll be getting 2.2 by the time everyone else has 3.0, which is ******ed. I've already filed claims for a chargeback with my credit card company, as this is a clear cut case of receiving a product that was not delivered as promised (damaged or faulty product). I suggest all of you do the same if you are out of options and shudder at the thought of having to wait 6 months for every update for the next 2 years while everyone else gets them in half the time.
Anyways, If everyone can help spread this info, it'd be much appreciated, as I want everyone to be as well informed as possible. GPS issues aside, i love my phone, but I cannot stand the thought of having to deal with Samsung's BS and incompetence for 2 years.
cool story brother...
I wish i was making this up. You'll hear it from T-mo when they announce it next week like they said they would do on twitter.
half of tmobile us staff is on crack , they dont knwo shyt wat they talk about...they good at reading those scripts provided to them and asking customers to remove the battery wait 30 seconds and insert it bak again
I heard that samsung is going to roll out Froyo first then GPS fix later. But meh.
salmanslick said:
half of tmobile us staff is on crack , they dont knwo shyt wat they talk about...they good at reading those scripts provided to them and asking customers to remove the battery wait 30 seconds and insert it bak again
Click to expand...
Click to collapse
Yeah, but that's customer "service" people. When I called 2 days ago to ***** them out again and warn them I was going to do a credit card charge back, the lady told me there was a fix... and guess what that "fix" was.."go into settings, location and security, and check the box that says "use wireless networks"... And I asked her if she was ****ting me... Literally, thats what I said.. "are you ****ting me?" then I demanded to speak to retention (to return phone past the 14 days) which did me no good so i told them I would do a charge back for sending me a faulty product at their expense thereby getting a refund and keeping their phone and she said if I felt that would resolve my problems, then to do so.
My buddy works in strategies/ product development, and tests the phones/updates and whatnot. They're currently testing the latest GPS fix they've received after the last one bricked several of their phones.
I'm getting froyo on my SGS next week at the official Samsung mobile service for our country. It is not the final official release, but is still official since I'll get it at their service.
So I will stop *****ing about final OTA/Kies release, 'cause Samsung kept their promise, at least partly (to receive froyo upgrade this year - it's what they said when they rolled out the phone).
They've told me that I will be able to upgrade my phone via Kies when the final version arrives.
So I'm getting my froyo and still hoping for an official release later this year, which is what Samsung said at the first place.
Regards
EDIT
nandyn said:
Congrats! Sorry, my original post was supposed to be for the Vibrant (US T-Mobile variant) only, but since this is my first time starting a thread, I made it in the wrong sub-Forum.
Click to expand...
Click to collapse
Sry then
I think this forum would be appropriate then: forum.xda-developers.com/forumdisplay.php?f=708
nandyn said:
...has been a source of great stress, anger and frustration for me.
Click to expand...
Click to collapse
This not healty, just install JPK & OCLF and be happy
Congrats! Sorry, my original post was supposed to be for the Vibrant (US T-Mobile variant) only, but since this is my first time starting a thread, I made it in the wrong sub-Forum.
All I have to say about your friend is he is full of BS
We will only spread this AFTER the OFFICIAL Announcement..
Why is a topic exclusively about T mobile Vibrant not being posted on the actual Tmobile Vibrat section?
it's very well known the Bell Vibrant is a i9000 and not a SGH-T959
AllGamer said:
Why is a topic exclusively about T mobile Vibrant not being posted on the actual Tmobile Vibrat section?
it's very well known the Bell Vibrant is a i9000 and not a SGH-T959
Click to expand...
Click to collapse
As i've said, this was my first thread and i jumped the gun and posted it here before realising there was a specific Vibrant forum. My bad.
This is wrong .
Sent from my vibrant
Your friend is smoking crack! Look at the Captivate...it got Froyo final leak yesturday! I bet a final leak will be out in a couple of weeks for a i9000!
Thread moved to Vibrant section
Never again Samsung!!!
all i have to say is LOL
Dude you haven't been here long enough
You know how many people have said, they know a person, or they work at tmobile, or websites claim they know ...ect.
And in the end nothing all BS rumors all the "dates" have come and gone.
Don't waist your time you and your "friend" are not the messiah of Vibrant
You dont know anymore than we do.
...that's my opinion
..............................
Honestly this makes no sense... If they plan on continuing to sell this galaxy s phones over the holidays then they better get froyo rolling out before next year.

No Froyo Yet..SORRY!

Just got off the phone with 611, they said that a update should be sent out this week and/or by next week.
It was confirmed around 1pm yesterday! BELIEVE IT!
Froyo here we come!
Im running a Cm6 Nightly build and I love it, I'm still contemplating about getting the update of just staying rooted. We'll see
Happy Flashing!
Okay guys, good and bad news!
I decided to call 2 more times bc Tmobile has the tendency to lie to customers, so there will not be a update coming out for us as of yet..
Sadness news I've ever given..
It makes me mad sometimes i was talking to a rep (dust under my screen) and i asked if the update was coming out soon... and the lady said were not even getting one i hope this is true i heard it may start pushing on the 25th
arayray said:
It makes me mad sometimes i was talking to a rep (dust under my screen) and i asked if the update was coming out soon... and the lady said were not even getting one i hope this is true i heard it may start pushing on the 25th
Click to expand...
Click to collapse
Awwee, well I hope this dude wasnt lying to me either..
We'll have to wait and se
This would be so sweet I probably won't unroot since I'm sure within the first day or so, somebody will post the rom (rooted) and I can save myself some trouble.
Yes ChiefzReloaded would defo do that.
Okay guys, good and bad news!
I decided to call 2 more times bc Tmobile has the tendency to lie to customers, so there will not be a update coming out for us as of yet..
Sadness news I've ever given..
Well I called tmobile and they said that they are planning to update our phones to 2.2 but not until the Mytouch 4G is coming out.
Edit: This is what I got from this website... http://forums.t-mobile.com/t5/myTouch-3G/Ladies-and-Gentleman-Froyo/td-p/496813
"Q: When can non myTouch 3G devices expect the Android 2.2 (aka Froyo update)
A: We are working to provide Froyo at a later date for non myTouch 3G devices. (i.e. myTouch 3.5mm jack, Fender Limited Edition and Slide) Check T-Mobile Forums for updates."
I honestly don't know why anybody would trust ANY of the call center CSRs. It's clear they don't know ANYTHING. They are typical tier 1 type support staff who only know how to read from a script. Step 1: power cycle, step 2: reset the phone...ect ect. They don't have any inside info on release dates for updates....clearly. Because both on here and the Tmo forums, I read all kinds of comments about what info people are getting when they call support. Some say the Slide is getting it tomorrow, some say next month, some say never....and some say "What is Froyo?".
The BEST information source is this forum and the Tmo forums. Every leaked phone, or leaked OS update, has been a bad scan or photo of an internal memo given to employees. THEN you will have the date. Until then, anybody who claims to know when or have a date is just completely guessing or listening to false information from someone else who is guessing.
Gosh, thats all the way in November anyway so looks like we have to wait.
cberbes said:
I honestly don't know why anybody would trust ANY of the call center CSRs. It's clear they don't know ANYTHING. They are typical tier 1 type support staff who only know how to read from a script. Step 1: power cycle, step 2: reset the phone...ect ect. They don't have any inside info on release dates for updates....clearly. Because both on here and the Tmo forums, I read all kinds of comments about what info people are getting when they call support. Some say the Slide is getting it tomorrow, some say next month, some say never....and some say "What is Froyo?".
The BEST information source is this forum and the Tmo forums. Every leaked phone, or leaked OS update, has been a bad scan or photo of an internal memo given to employees. THEN you will have the date. Until then, anybody who claims to know when or have a date is just completely guessing or listening to false information from someone else who is guessing.
Click to expand...
Click to collapse
lol thanks for that info, will check it out
I actually got word from a rep in the store that end of august was the target date. But at this point.. i've seen/heard/read so many "a rep told me...." stories i don't pay any of them any attention. All official docs say we'll get it at a "later date" and I'm happy with that. to be honest.. i'm only hoping it comes out so devs can mod it and get fully functioning bluetooth and sense ported over. I'm not interested in the stock one from t-mo. CM has more options. i'm good with that right thur.
btate0121 said:
I actually got word from a rep in the store that end of august was the target date. But at this point.. i've seen/heard/read so many "a rep told me...." stories i don't pay any of them any attention. All official docs say we'll get it at a "later date" and I'm happy with that. to be honest.. i'm only hoping it comes out so devs can mod it and get fully functioning bluetooth and sense ported over. I'm not interested in the stock one from t-mo. CM has more options. i'm good with that right thur.
Click to expand...
Click to collapse
We're definitely getting it right after the myTouch 4g. T-Mo is making chess moves, in other words they're playing it smart by giving us a chance to get rid of the Slide and pick up the 4g. The 4g is a very good phone but it still isn't enough for me to drop the Slide. If you watch the video reviews the software is very similiar. The processor and front cam is another story though. If we all had the Froyo update with flash support then I don't think that most of us would buy the phone and that's why T-mo isn't giving us the update till the phone is released. The only way I'm dropping the Slide is for the Nexus 2. Google's flagship phone will always get updates before any other phone.
Black myTouch Slide w/stock rom
www.GoTeamFriday.com
I'm not going anywhere near the 4g. If the G2 root problems are any indicator.. the 4g my be just as hard to get rooted.. and secondly
i like my friggin keyboard. and no one uses vid calls! i have friends with iphone 4. they use it to show off to other non iphone people... thats it.. they rarely make calls that way
btate0121 said:
I'm not going anywhere near the 4g. If the G2 root problems are any indicator.. the 4g my be just as hard to get rooted.. and secondly
i like my friggin keyboard. and no one uses vid calls! i have friends with iphone 4. they use it to show off to other non iphone people... thats it.. they rarely make calls that way
Click to expand...
Click to collapse
I agree with you, but that's only as of right now. Video calls is the future so more and more people will have it. It will be the new standard, but I can live without it. I love having a physical keyboard although swype works well. I think T-mo is gonna release a keyboard version accouple months down the line.
Black myTouch Slide w/stock rom
www.GoTeamFriday.com
OuncE718 said:
I agree with you, but that's only as of right now. Video calls is the future so more and more people will have it. It will be the new standard, but I can live without it. I love having a physical keyboard although swype works well. I think T-mo is gonna release a keyboard version accouple months down the line.
Black myTouch Slide w/stock rom
www.GoTeamFriday.com
Click to expand...
Click to collapse
agreed. I think they will as well and I'll probably jump on that one. I was kind of hoping there would have been a cam on the g2 but alas... there was not... so right now i don't really see it as an "upgrade" from a slide... thats more like a lateral move... i mean really.. what are you gaining? a faster processor.... on a mobile phone....?!? other than that the hinge is cool and it's a sleek device. but I'm not shelling out hundreds for that. I'll await the next mytouch with keyboard (besides.. i LIKE the sense ui... i HATE the genius button)
btate0121 said:
agreed. I think they will as well and I'll probably jump on that one. I was kind of hoping there would have been a cam on the g2 but alas... there was not... so right now i don't really see it as an "upgrade" from a slide... thats more like a lateral move... i mean really.. what are you gaining? a faster processor.... on a mobile phone....?!? other than that the hinge is cool and it's a sleek device. but I'm not shelling out hundreds for that. I'll await the next mytouch with keyboard (besides.. i LIKE the sense ui... i HATE the genius button)
Click to expand...
Click to collapse
I love the sense ui also. The genius button has potential, but the biggest downside is the load time. I thought it was a low processor issue, but if you watch a few reviews on youtube of the myTouch 4g then you'll see that even it loads the software slow so it must be the program that needs tweaking. As for waiting for the next slide, i would choose the nexus 2 if it comes first so you know that you're guaranteed updates.
Black myTouch Slide w/stock rom
www.GoTeamFriday.com

Can This be True?? 2.2 in a few days?

Just saw this posted, what do ya'll think?
http://www.mobilemag.com/2010/12/27/verizons-samsung-fascinate-getting-froyo-before-years-end/
Actually this has been discussed. It is believed that this chart is an outdated chart from Verizon. There are things on the chart that support it being outdated. I not trying to rain on your parade, as I would love Froyo on my Fascinate before the end of the year as well, I am just not certain it will happen. I know the Epic's Froyo update that was supposed to go live 12/26 got postponed, so maybe Samsung is having issues with Froyo on certain Galaxy S phones (CDMA Galaxy S's to be exact). Either that or they are just deciding to pool resources into a Gingerbread update. Either way the lack of updates and update statuses from Verizon and Samsung is leading to the frustration over the lack of an update. All I can recommend now is patience. We will get it when they decide to release it. Either that or Verizon will get the iPhone in Jan. or Feb. and offer some insane upgrade pricing to entice people to move to that smartphone. Who knows, lol.
Ahh, I must have missed that one, I'm in no hurry but I thought this was something new. Thanks....
I will rain on the parade, because that chart's an internal Verizon training tool that came out before the Fascinate actually launched. This whole thing is getting kind of ridiculous -- Android Central put it up on their website as new, exclusive news, and all these other overeager Android bloggers leaped on it like hotcakes without doing any additional research. Is it possible the upgrade will come out before the year ends? Possible, yes. Likely, absolutely not. But this chart doesn't increase the likelihood one way or the other.
And on another note, as the previous poster mentioned this has been posted before -- actually, this is the third time in as two days -- which is why people generally suggest looking over recent threads before posting something you think may be new.
On Verizon's website there are software update instructions, has the 1500 already received an update for 2.1? Traded my buddy for this phone about a week ago and he had no idea what I was talking about when I asked if he ever had to update it, hehe
FWIW, on Samsung's website they show the Fascinate as having 2.2.
That is strange. I just saw that. It was 2.1 only a couple days ago. Shenanigans? Or a lead?
Talked to Samsung tech support. They confirmed that new phones will ship with froyo pre-installed. They would not confirm or deny if existing phones would receive the update.
That is misleading. And this shows under the verizon model fascinate, in case anyone is wondering.
Joe T said:
Talked to Samsung tech support. They confirmed that new phones will ship with froyo pre-installed. They would not confirm or deny if existing phones would receive the update.
Click to expand...
Click to collapse
I have to call BS on Samsung. I just got a new Fascinate from Best Buy last week (just switch to Verizon on the 15th of Dec, originally got the wife a incredible, but she wanted the same phone I got, so went back to get a fascinate for her) and that phone was new and did not have 2.2 on it. I wonder what kind of BS they are pulling here. I will gladly take these phones back to go get a 2.2 Fascinate before my 30 days exchange time is up. It really doesn't make sense not to release an update to current owners but to put it on new phones (which means it must be ready, or the new phones maybe an updated hardware version?). What Samsung and Verizon are doing here is incredibly stupid.
just talked to a service rep... i know i know.....
i asked why it says 2.2 next to the fascinate on their page...he said
"2.2 will be out ota in the next few days"...
I said "
yea we heard that before.... any chance you can just give it to me????"
the response was...
good day sir...
madcow706 said:
I have to call BS on Samsung. I just got a new Fascinate from Best Buy last week (just switch to Verizon on the 15th of Dec, originally got the wife a incredible, but she wanted the same phone I got, so went back to get a fascinate for her) and that phone was new and did not have 2.2 on it. I wonder what kind of BS they are pulling here. I will gladly take these phones back to go get a 2.2 Fascinate before my 30 days exchange time is up. It really doesn't make sense not to release an update to current owners but to put it on new phones (which means it must be ready, or the new phones maybe an updated hardware version?). What Samsung and Verizon are doing here is incredibly stupid.
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Click to collapse
they will be shipping new phones with 2.2 that doesn't mean all the phones in stock will be 2.2... and it just changed within the last 2 days also...
lthibeault said:
just talked to a service rep... i know i know.....
i asked why it says 2.2 next to the fascinate on their page...he said
"2.2 will be out ota in the next few days"...
I said "
yea we heard that before.... any chance you can just give it to me????"
the response was...
good day sir...
Click to expand...
Click to collapse
I think its time to spam facebook and twitter with our discontent. Really in this day and age with the internet and social networking sites, to not say anything about the update (but put it front and center on your product page that the phone has a version of the OS that it does not) is just showing poor customer appreciation.
madcow706 said:
I think its time to spam facebook and twitter with our discontent. Really in this day and age with the internet and social networking sites, to not say anything about the update (but put it front and center on your product page that the phone has a version of the OS that it does not) is just showing poor customer appreciation.
Click to expand...
Click to collapse
Have you seen what people are saying to them on Facebook or Twitter? Their Facebook pages are what you'd expect to see on a bathroom stall; and it's been going on for months!
A bathroom stall? Maybe one at a dairy queen refusing to dispense softserve?
Joe T said:
Have you seen what people are saying to them on Facebook or Twitter? Their Facebook pages are what you'd expect to see on a bathroom stall; and it's been going on for months!
Click to expand...
Click to collapse
Actually I haven't, I just looked today. It is really sad that Samsung is being bashed on the social networking sites and they don't care one bit. I am really reconsidering my decision on keeping a Samsung phone.
madcow706 said:
Actually I haven't, I just looked today. It is really sad that Samsung is being bashed on the social networking sites and they don't care one bit. I am really reconsidering my decision on keeping a Samsung phone.
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Click to collapse
It is sad but they don't care. They got your (and my) money and the only thing they care about is this quarters profits. That's business these days. The real issue here is that in order for Samsung to sell these phones they intentionally misled consumers into believing that the devices would be updated very shortly after their release. I'm sure it's no coincidence that this update will take place right around Q2-2011; they've had this for a while and have been holding out on us.
http://www.samsung.com/us/mobile/cell-phones/SCH-I500RKAVZW
Here it is, straight from samsung. However, on the vzw website, it still lists it as having 2.1.
so fresh and so superclean.
as i have stated before... the update was not ready at the beginning of this month... i saw it with my own eyes... everything was constantly FC'ing...
if it is now ready they have not been sitting on it very long...
God forbid we get a bug free update later than other carriers get a bugged up one....
lthibeault said:
as i have stated before... the update was not ready at the beginning of this month... i saw it with my own eyes... everything was constantly FC'ing...
if it is now ready they have not been sitting on it very long...
God forbid we get a bug free update later than other carriers get a bugged up one....
Click to expand...
Click to collapse
It's not the waiting, it's the lack of any information that makes the natives restless.

[RANT]You got what you paid for.

I've only had this Epic for almost a month and am very satisfied with it so far. But its getting pretty old looking on xda everyday to see someone new complaining about not having Froyo. You got what you paid for people, you bought a epic with 2.1 eclair on it, do you buy windows xp and then when windows 7 comes out you complain they won't upgrade you for free? There will always be something better and something new out there or up and coming you can't expect companies to sit there and keep working on things of the past they have to make money as well and they have to compete with each other and try to stay on top. I'm not saying I don't think they shouldn't release it for us I'm just saying you realy can't blame them for moving on with other phones as well. And if you think 2.2 is gonna make your phone that much better then go get a vibrant from tmobile bc I put 2.2 on my girlfriends phone last week and it didn't do much of anything for it, its just software sure your battery is a little better or the system runs a little smoother your not changing what you physically have the hardware is what it is and you knew all of this before buying the phone and if you didn't then you had 30 days to do some research and return it to sprint.
Sent from my Epic with Seven Sisters
t.lynn.c said:
I've only had this Epic for almost a month and am very satisfied with it so far. But its getting pretty old looking on xda everyday to see someone new complaining about not having Froyo. You got what you paid for people, you bought a epic with 2.1 eclair on it, do you buy windows xp and then when windows 7 comes out you complain they won't upgrade you for free? There will always be something better and something new out there or up and coming you can't expect companies to sit there and keep working on things of the past they have to make money as well and they have to compete with each other and try to stay on top. I'm not saying I don't think they shouldn't release it for us I'm just saying you realy can't blame them for moving on with other phones as well. And if you think 2.2 is gonna make your phone that much better then go get a vibrant from tmobile bc I put 2.2 on my girlfriends phone last week and it didn't do much of anything for it, its just software sure your battery is a little better or the system runs a little smoother your not changing what you physically have the hardware is what it is and you knew all of this before buying the phone and if you didn't then you had 30 days to do some research and return it to sprint.
Sent from my Epic with Seven Sisters
Click to expand...
Click to collapse
jesus do you even read what people say or just regurgitate stuff...
Apparently not why don't you explain to me what I missed?
Sent from my Epic with Seven Sisters
Alright, I'll bite.
most of us did not buy our epic's having seen a forum full of people dissatisfied with samsung's ability to upgrade their phones. I for one bought my phone on launch day. August 31st 2010. It was a sunny day, there was a nice breeze. I was young without a care in the world. I saw a phone with very formidable hardware and better yet, a promise from samsung that the device would see 2.2 in the very "near" future.
Now I don't know what you paid for your phone, but I paid retail price plus tax. If I had known I was actually paying for an education about what it exactly it means to buy a samsung phone I would have looked elsewhere.
that being said, theres one thing I can't stand and that is people such as yourself who waited until after people bought the phone and realized that and official update in a timely fashion not likely, accepted that risk, and then come here to rub it in the face of those who care about things like kernel sources, and custom roms to tell us about how we should all be as smart as you with your divine phone selecting savvy. I can't say that I speak for everyone, but I can certainly speak for myself when I tell you sincerely to gtfo.
yours truly, cozmonot
Ok to someone like yourself I understand that you did not know what you were getting yourself into and I'm not trying to say that someone such as yourself that bought the phone right when it came out doesn't have a right to be mad. I never said I had waited to buy this phone for any reason its just when I see ppl on here that say they just got the phone and now are mad they don't have 2.2 yet its disturbing. I understand we need kernals and source to make better roms and things, I myself am running Nebula and have been since the first week of owning this phone, so as with the rest of you I myself would like it so my rom can be further upgraded. The main thing I was trying to get at is that complaining about how we don't have it isn't getting us it I did not mean disrespect for someone like yourself and I don't think I have any better taste for phones than the rest of us we all chose this phone for whatever reasons but I don't think anyone chose it bc it was going to have 2.2
Sent from my Epic with Seven Sisters
I agree in that people complaining here doesn't really accomplish much. Apologies, I probably shouldn't reply to threads when I'm angry and tired.
I think we need to make our voice heard by sprint and samsung if we want things to actually happen, and complaining to people in the same position can't make things any better. just look at the vibrant owners who threatened a lawsuit and got the mainstream blogs to post about the vibrant not having froyo, didnt they get the update like a week later? I agree with what you said in your second post and I wish I had known about what I was getting myself into back in August when i signed on the dotted line.
-
t.lynn.c said:
Ok to someone like yourself I understand that you did not know what you were getting yourself into and I'm not trying to say that someone such as yourself that bought the phone right when it came out doesn't have a right to be mad. I never said I had waited to buy this phone for any reason its just when I see ppl on here that say they just got the phone and now are mad they don't have 2.2 yet its disturbing. I understand we need kernals and source to make better roms and things, I myself am running Nebula and have been since the first week of owning this phone, so as with the rest of you I myself would like it so my rom can be further upgraded. The main thing I was trying to get at is that complaining about how we don't have it isn't getting us it I did not mean disrespect for someone like yourself and I don't think I have any better taste for phones than the rest of us we all chose this phone for whatever reasons but I don't think anyone chose it bc it was going to have 2.2
Sent from my Epic with Seven Sisters
Click to expand...
Click to collapse
Actually, I did. Also, because of the slide out keyboard. If I wanted a phone forever stuck with Eclair, I'd have kept my Moment.
EDIT: I am not stuck on Eclair, but there are people who don't know about rooting and custom ROMs.
Sent from my SPH-D700 using XDA App
Relax. |
OMGrant this is very true I should probably keep my mouth shut sometimes but its just not easy and that's where the rant part came in...
Rygran87 I really don't know what to say about your unfulfilled promises you must have been happy with the samsung moment to buy another samsung tho...
Sent from my Epic with Seven Sisters
I bought the phone because of the hardware and because it was stated that 2.2 would be coming soon. I don't understand how people like you can just accept that You have the phone with the best hardware specs on the market at the moment and not be pissed that it doesn't have 2.2. While I agree that coming on xda and starting multiple threads on if FroYo is out is not the most productive way of dealing with the problem, bending over and submitting that because you paid money for the device and knew that it had 2.1 on is just a cop out.
To answer your question on what does FroYo add, here is just a few.
- What about all of the people who spent $30 to $50 on official samsung docks and can't even use it to the fullest without FroYo. IT EVEN SAYS ON DAMN PACKAGING THAT FULL FUNCTIONALITY WILL BE UNLOCKED WITH THE 2.2 UPDATE.
- What about bluetooth voice dialing, JIT, flash, and the updated google apps that come with 2.2, not to mention the speed increase. The FroYo update for the Vibrant doesn't count in this case because everyone knows that update was rushed because of the lawsuit business, and that lead to a bugged release.
And if none of that convinces you, the fragmentation of the market is the best example I can give. Do you know how annoying it is to find an app that you know your phone has more than enough power to run, but it won't even show up in the market because it only works on FroYo and up? IT'S THE ****ING PITS DUDE. For example there is this game that some (ex-sony I think) devs called Lame Castle that I really want to play, but it won't work on galaxy s phones without FroYo. Look it up on the market with Epic, it won't even show up. Now go on appbrain and its there clear as day. There are numerous examples of this, but this is the one that affected me that most.
So when you say that we should have know better and should not be upset, all I can say is that I hope you continue to enjoy the anal that samsung and sprint have given you so far. There's a lot more to come.
It was my first Android. It was cool at first, but just wanted FroYo and refused to get the Evo because the screen sucks and no keyboard.
Sent from my SPH-D700 using XDA App
Protoroll said:
I bought the phone because of the hardware and because it was stated that 2.2 would be coming soon. I don't understand how people like you can just accept that You have the phone with the best hardware specs on the market at the moment and not be pissed that it doesn't have 2.2. While I agree that coming on xda and starting multiple threads on if FroYo is out is not the most productive way of dealing with the problem, bending over and submitting that because you paid money for the device and knew that it had 2.1 on is just a cop out.
To answer your question on what does FroYo add, here is just a few.
- What about all of the people who spent $30 to $50 on official samsung docks and can't even use it to the fullest without FroYo. IT EVEN SAYS ON DAMN PACKAGING THAT FULL FUNCTIONALITY WILL BE UNLOCKED WITH THE 2.2 UPDATE.
- What about bluetooth voice dialing, JIT, flash, and the updated google apps that come with 2.2, not to mention the speed increase. The FroYo update for the Vibrant doesn't count in this case because everyone knows that update was rushed because of the lawsuit business, and that lead to a bugged release.
And if none of that convinces you, the fragmentation of the market is the best example I can give. Do you know how annoying it is to find an app that you know your phone has more than enough power to run, but it won't even show up in the market because it only works on FroYo and up? IT'S THE ****ING PITS DUDE. For example there is this game that some (ex-sony I think) devs called Lame Castle that I really want to play, but it won't work on galaxy s phones without FroYo. Look it up on the market with Epic, it won't even show up. Now go on appbrain and its there clear as day. There are numerous examples of this, but this is the one that affected me that most.
So when you say that we should have know better and should not be upset, all I can say is that I hope you continue to enjoy the anal that samsung and sprint have given you so far. There's a lot more to come.
Click to expand...
Click to collapse
I would have to say my favorite part about what you said was when you said Froyo for vibrant was rushed and has bugs. Because that could be us, we could have a rushed crappy edition of froyo. I understand that it makes it better and we can't do somthings without but if your life won't go on because you can't play some game on your phone (unless somehow you've got a job doing mobile gaming) then it might be time to look at some new hobbies or just pay your way out of contract so you can go get a phone with froyo that will make you happy as a little kid in a candy shop. But it must not be that bad if your willing to wait it out and hope one day you will wake up and see an OTA.
Sent from my Epic with Seven Sisters
you never [/rant]
Anyways android is a grey point right now as with your reference to XP you could pay to upgrade to vista/7 (driver / hardware supporting of course) where with android everything is kept under wraps so by the manufacturer until weeks or sometimes months after their "official" software is released and only then can some reverse engineer everything to get what they need to develop.
Hopefully the future of android can be like computer operating systems. Manufacturers only make drivers that way google can push out their own updates or at least give us the ability to do our own.
onilink67 said:
you never [/rant]
Anyways android is a grey point right now as with your reference to XP you could pay to upgrade to vista/7 (driver / hardware supporting of course) where with android everything is kept under wraps so by the manufacturer until weeks or sometimes months after their "official" software is released and only then can some reverse engineer everything to get what they need to develop.
Hopefully the future of android can be like computer operating systems. Manufacturers only make drivers that way google can push out their own updates or at least give us the ability to do our own.
Click to expand...
Click to collapse
You are very right as far as being able to pay for updates I was just meaning more of on a free level for that analogy, but yes very good point. And I too hope that it will someday be that easy.
Sent from my Epic with Seven Sisters
About the Vibrant, their is no excuse for that buggy release at such a late push date. The carriers have had FroYo since November and and have taken their own sweet time working on it. To add insult to injury, Every other carrier with a Galaxy S phone has pushed out FroYo since November. They even started getting 2.2.1 about two weeks ago. Even the number five carrier in the states, U.S. Cellular, has had FroYo out for its captivate out for about a month and a half now. And guess what? That update went off without a hitch. I also like how you were able to boil down my argument into the my statement about Lame Castle, which in my circles is very important because I'm going to school for that kind of thing, and Vibrant update which I would have even if I didn't have months of knowledge on the situation here and everywhere else that Galaxies are sold. You just get your phone and feel like preaching to me on how I should just take this ****. I bought this phone months ago knowing I would be with it for two years and expecting on Samsung to hold up to their statement of by the end of the year. Its a month into 2011 and still nothing. If you find your epic fine on 2.1, all power to you. But their are people with docks, people that want to make hands free calls while on the road, and people who just want full access to the market, who have all the right in the world to complain over this mess.
Note: Make multiple threads on XDA is NOT the way to go about it though people.
Protoroll said:
About the Vibrant, their is no excuse for that buggy release at such a late push date. The carriers have had FroYo since November and and have taken their own sweet time working on it. To add insult to injury, Every other carrier with a Galaxy S phone has pushed out FroYo since November. They even started getting 2.2.1 about two weeks ago. Even the number five carrier in the states, U.S. Cellular, has had FroYo out for its captivate out for about a month and a half now. And guess what? That update went off without a hitch. I also like how you were able to boil down my argument into the my statement about Lame Castle, which in my circles is very important because I'm going to school for that kind of thing, and Vibrant update which I would have even if I didn't have months of knowledge on the situation here and everywhere else that Galaxies are sold. You just get your phone and feel like preaching to me on how I should just take this ****. I bought this phone months ago knowing I would be with it for two years and expecting on Samsung to hold up to their statement of by the end of the year. Its a month into 2011 and still nothing. If you find your epic fine on 2.1, all power to you. But their are people with docks, people that want to make hands free calls while on the road, and people who just want full access to the market, who have all the right in the world to complain over this mess.
Note: Make multiple threads on XDA is NOT the way to go about it though people.
Click to expand...
Click to collapse
I never said there was an excuse for it but I do like your note, bc that was one thing I was trying to get at in my original statement is topic after topic about how we don't have 2.2. And I said earlier to a guy its not the people such as yourself that have had th phone and been expecting the update its ppl that haven't had their phone long and are starting thread after thread asking or complaining about 2.2.
Sent from my Epic with Seven Sisters
rygran87 said:
Actually, I did. Also, because of the slide out keyboard. If I wanted a phone forever stuck with Eclair, I'd have kept my Moment.
EDIT: I am not stuck on Eclair, but there are people who don't know about rooting and custom ROMs.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
You bought the phone because it was supposed to get 2.2?!
Well ladies and gents...theres one idiot...
Quis89 said:
You bought the phone because it was supposed to get 2.2?!
Well ladies and gents...theres one idiot...
Click to expand...
Click to collapse
I decided to get THIS phone for the desired features AND the promise of 4G and 2.2 before the ed of the year. While you are entitled to your opinions, I certainly don't appreciate labeling and especially not when you do it from the safety of your keyboard. It just isn't called for.
Sent from my SPH-D700 using XDA App
I didnt read the majority of the posts, I apologize....just want to put in my two cents and I guarantee it'll still be on topic.
People here have the right to rant. They have the right to be angry. They bought a true high end Android phone and are still on 2.1. That's not right... I have an Evo and an Epic...and the difference between 2.1 and 2.2 is really just the Flash (I'm not including what Samsung through in there based off of the leaked roms. Because some of what they through in there was just polishing up the UI and stuff). And Flash isn't really that big of a deal, its just one of those things that is nice to have. But thats beside the point. It doesnt even matter if the only thing different between 2.2 and 2.1 was a damn ringtone...a high end Android phone should be updated. If you don't update these phones, then why would someone shell out extra money to buy another high end phone that will share the same exact features as a low end phone? True the High end will be faster, but it really needs to have something to separate itself from the low end phone and that something should be the fact that it will always be supported...
And this is the problem with Android and this is what makes me sick about it. Android is great...but dammit...they need to relax on these phones and focus on the ones that are out now. They just keep on taking our money, and its going to get to the point where no phones will be updated, they will just keep releasing phones with the new update. And they know people will straight up go buy the new phone just for that update, just to realize that it aint even good. I started with the Evo before the Epic and if I wouldve went from the Epic to the Evo just for 2.2, I wouldve been pissed the hell off. 2.2 is not worth it at all...well, lemme put it like this: 2.2 by itself is not worth it. Although it aint worth it, this high end phone should still have it. If the Evo has it...the Epic should have it. The Evo will probably get Gingerbread and that'll be a damn shame...it won't benefit from it at all...
I mean, when you look at this 2.2 update from different angles, you can see why people rant and get mad. They have the right to...now if we could just put all of it into one thread that would be a lot better than multiple threads...but its w/e.
Also, does anyone else think that nothing else will top Android but Android will "destroy" itself? Android has already destroyed itself with me, if the iPhone hits Sprint, I'm jumping ship.

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