[Pixel 4] Suddenly no ringing sound, no notification sound, no sound on speakerphone - Google Pixel 4 Questions & Answers

It started suddenly after a week on the January update, but I downgraded to Dec update and still have the same issues, meaning it's a hardware defect. Already reported this to google. Anyone else?

Had similar issue
I had a similar issue since yesterday. Tried booting into the safe mode to check if any third party app is doing it( If you wanna try that hold the power button then touch and hold the power icon on the screen). If it still stays it is a hardware issue you need to get it repaired. I just gave my phone to Ubreakfixit

Yes it is a hardware issue. Safe mode, factory reset, downgrading the software did not work.

This just happened to me this morning.
what is going on? this literally just happened to me too this morning. I can make calls via whatsapp/facebook etc, but if I try to call anyone it just says "calling" but there's no sound, eventually it cuts off. If someone tries to call me, the phone doesn't ring and I just get the sms saying there's a message in my voicemail. It says I'm on the 4g network, I can send sms messages and wifi works fine. If I have to ship the phone anywhere I'm ****ed, I'll have to buy another phone as a spare :crying:

SmokewiseGanja said:
what is going on? this literally just happened to me too this morning. I can make calls via whatsapp/facebook etc, but if I try to call anyone it just says "calling" but there's no sound, eventually it cuts off. If someone tries to call me, the phone doesn't ring and I just get the sms saying there's a message in my voicemail. It says I'm on the 4g network, I can send sms messages and wifi works fine. If I have to ship the phone anywhere I'm ****ed, I'll have to buy another phone as a spare :crying:
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It appears the bottom speaker just burnt out. Hundreds of other people have the same issue across all pixel models.

backslashV said:
It appears the bottom speaker just burnt out. Hundreds of other people have the same issue across all pixel models.
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Looks like I'm one of the lucky ones. I had to go out and soon as I got to the next town a call came in, so I tested making more calls and it worked fine there. Upon returning home the issue returned. I figured it's gotta mean something is up with my provider or the nearby antenna so asked a few friends who live near me and a neighbour. Turns out they all have the same issue. I'll have to wait it out now and see if they fix it. The wierd part is 4g data and sms work fine and I've still got full signal strength or I'd have assumed that right away.

SmokewiseGanja said:
Looks like I'm one of the lucky ones. I had to go out and soon as I got to the next town a call came in, so I tested making more calls and it worked fine there. Upon returning home the issue returned. I figured it's gotta mean something is up with my provider or the nearby antenna so asked a few friends who live near me and a neighbour. Turns out they all have the same issue. I'll have to wait it out now and see if they fix it. The wierd part is 4g data and sms work fine and I've still got full signal strength or I'd have assumed that right away.
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That sounds more plausible than hundreds of Pixels bottom speaker burning out all of a sudden. When the call supposedly comes in does it show on the screen or just go directly to voicemail? That would be the initial test of the speaker. Does it play music, can you hear notifications? Every once in a while that happens to me and then I just try again a mile or so down the road and it connects fine. If you have wifi calling you can try that too.

bobby janow said:
That sounds more plausible than hundreds of Pixels bottom speaker burning out all of a sudden. When the call supposedly comes in does it show on the screen or just go directly to voicemail? That would be the initial test of the speaker. Does it play music, can you hear notifications? Every once in a while that happens to me and then I just try again a mile or so down the road and it connects fine. If you have wifi calling you can try that too.
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No, it was the service provider in the end. My whole town had the issue for a couple days. The company (movistar) have fixed it now so I can make calls and recieve them no problem. To say I was relieved is an understatement.

Bottom speaker broke out of nothing
I guess I'm really unlucky, me and my girlfriend got two pixel 4 in black Friday and both of the phones had the same issue, it started having a crackling sound for a few seconds and then the bottom speaker completely died while in a speakerphone call tried a factory reset with no luck, no sounds comes out, my girlfriend had the phone only for a few weeks when that happened, and in my phone happened last week, now we have to figure how to ship the phone back to the US and try to get a refund, since if it breaks again it would be close to impossible for us to ship it back again

backslashV said:
It started suddenly after a week on the January update, but I downgraded to Dec update and still have the same issues, meaning it's a hardware defect. Already reported this to google. Anyone else?
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Hello everyone
I own a pixel 4 and it has a constant problem.
after operating normally, suddenly for no apparent reason it loses all sounds and vibrations.
also it is not possible to make calls and freezes in various system applications.
sometimes this is solved with a simple restart of the phone, other times a factory reset is necessary and lately it is required to unlock the boot loader to reinstall the factory image and test with which security patch recovers all its functions and returns to function normally.
It started suddenly after a week on the January update
What would be the cause of this failure in the phone?
At first I reported the problem to google and they indicated the same to most of you; restarting the phone or factory reset and how the method worked no longer insisted.
after the February update its operation was normalized, but with the arrival of the May update the same problem returned.
I had to downgrade to the April update, then to the March update and after several attempts it worked again, but a few days later the problem returns and I have to repeat the process.
What arguments should i use to convince google to change the phone or return my money?
I never rooted
Buy the unlocked phone at BHphoto on Black Friday
model G020I
I live in Peru
NOTE: I do not speak English and use the translator.
sorry

I'm on latest Android 11 DP and I noticed that this release removed a lot of bass from the speaker. I think to prevent the clipping and damage of the speaker.

SmokewiseGanja said:
what is going on? this literally just happened to me too this morning. I can make calls via whatsapp/facebook etc, but if I try to call anyone it just says "calling" but there's no sound, eventually it cuts off. If someone tries to call me, the phone doesn't ring and I just get the sms saying there's a message in my voicemail. It says I'm on the 4g network, I can send sms messages and wifi works fine. If I have to ship the phone anywhere I'm ****ed, I'll have to buy another phone as a spare :crying:
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Click to collapse
Is your "Do not disturb" mode turned on by chance.
Sorry if this is a stupid suggestion.

Related

Phone application (radio?) not responding!

Hi,
On my XDAII (1.72) I sometimes experience a not responding phone/SMS application or radio stack.
People trying to call me are instantly redirected to the voicemail, and if I try to make eiter a call or send a text message, respectively the phone application is stalling or the SMS 'Send' button stays in the 'pressed' state.
Soft-resetting the phone or toggling the 'turn off radio' function re-establishes the radio.
Does anyone knows of a solution?
Any help would be GREATLY appreciated and possibly rewarded with a 6-pack Heineken beer
weird, mines just done the same thing. I sent an sms and nothing. I was then taken to the phone screen and it said something like invalid sim something.
I'm wondering if the sim card is not locked in place. I was fiddling around with mine yesterday and maybe forgot to lock the sim card in place.
Just a thought but maybe worth checking :wink:
what radio version do you have ? I recently have the problem that when people call me, the ringtone goes for about 2 seconds, then restarts, etc.
Meanwhile I can do nothing ( green button don't work) . When the caller hangs up my phone returns to the normal state.
I use radio 1.18. Thinking of downgrading to 1.17 which people say is more stable.
pleun said:
what radio version do you have ? I recently have the problem that when people call me, the ringtone goes for about 2 seconds, then restarts, etc.
Meanwhile I can do nothing ( green button don't work) . When the caller hangs up my phone returns to the normal state.
I use radio 1.18. Thinking of downgrading to 1.17 which people say is more stable.
Click to expand...
Click to collapse
I'm using Radio version 1.17, ROM version 1.72.00WWE
The SIM is firmly locked into place
ah..... :shock:
Hello folks,
I have the same problem now for a week... It's driving me crazy... At
some point in time during the night or the day my Qtek2020 gets weird.
The result is that people trying to call me can't connect but to viocemail,
and I can't receive SMS. The only way I can see that I am having this
problem is that whenever I try to send a SMS I get a message "your SMS
cannot be sent", and if I try to make a call, the phone seems to dial out
normally the first second, but then the DIAL-button (which is color-less)
becomes green again...
Please, if someone knows what's wrong or if someone had the same
problem and solved without having to default the whole thing, please
let me know what is the solution.. It is really annoying, so I now have
to randomly reset my phone throughout the day.
PS: my battery is now on 4% so I have to look for my charger, and
after that I can supply with info about radio-version etc. I am running
WM2003 by the way, and I've had no problems like this before, this
unit has been working fine until now. I guess it's a sw-bug? And I
am also wondering if this problem occurs whenever I pass a place
with low signal.. hmm, it's so annoying..
Thanks for any help!
Fred
I've been having problems similar to the OP for 2-3 weeks now (found this thread in a search before posting). It's damned annoying, as it means you can't really trust your phone - am I meant to reset every morning, or more frequently? It seems an intermittent problem, in so far as I've been receiving and making calls as normal, and then you someone asks 'did you get my text?'. Gritting teeth, you call the phone from a landline to find that calls are going straight to voicemail. After a soft reset all missing texts are received immediately, and calls can again be received.
When in this state other PDA functions seem to work as normal. However, I suspect that the power display is "suspended" too. On performing a soft reset after experiencing this problem today, I immediately got "your battery is extremely low", whereas before the reset I recall it was around 50% (vBar image). As others have stated, one clue that not all is well is that sent texts do not get a "Message sent" confirmation.
I've been racking my brains as to what's changed recently on my PDA. For family reasons I've been making a lot more calls than usual, but I also added TomTom Navigator 5 a couple of months ago, and so have started intermittently using BT. But I don't use Sat Nav that frequently, and this problem seems more prevalent.
I'm conscious that I don't have latest and greatest ROM, etc, but am vary about attempting upgrades without strong reasons.
Has anyone seen and solved this issue?
Have you tried cleaning the contacts on the sim card? After a while dust and general wear and tear can mess them up. Also as it's obviously(?) a phone problem it might be beneficial to call your service provider for a new sim card.
That's what I had to do last week. Wish you the best anyway.
It can't have anything to with the sim card as I'm having this problem with a brand new sim card.

New S4 problems with 4.3 update.

I got the S4 during the black Friday sale at best buy, I've had the phone only 8 days and I'm already running into problems. There has been 2 instances when I get a call, there is no audio. The person cannot hear me or I cant hear them or there is complete silence. Another weird thing I notice was my custom ringtones reset back to the defaults for my contacts and text notifications. Not sure if this has anything to do with the 4.3 update but I am planning on returning to BB and swapping out for another S4. I didn't get a chance to use the phone before updating to 4.3 but is there any way to stop the OTA with the new phone swap? I want to hold off a bit with 4.3 to see if the problem comes back.
jp0213x said:
I got the S4 during the black Friday sale at best buy, I've had the phone only 8 days and I'm already running into problems. There has been 2 instances when I get a call, there is no audio. The person cannot hear me or I cant hear them or there is complete silence. Another weird thing I notice was my custom ringtones reset back to the defaults for my contacts and text notifications. Not sure if this has anything to do with the 4.3 update but I am planning on returning to BB and swapping out for another S4. I didn't get a chance to use the phone before updating to 4.3 but is there any way to stop the OTA with the new phone swap? I want to hold off a bit with 4.3 to see if the problem comes back.
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Interesting,
I too bought the S4 at BB on Black Thursday. I am also having intermittent issues with phone calls as you described. Not all the time but probably on 8 calls. There is absolutely no audio but the call shows to have connected and seconds are counting on. I had this happen on both outbound and inbound calls. We got 4 phone at the time and mine seems to be the only one doing this.
I went to the Sprint store today and they ran the activation process to see if that would fix. Still waiting and hoping it won't happen again.
Interested in others thoughts or experiences as well. .
rgrountree said:
Interesting,
I too bought the S4 at BB on Black Thursday. I am also having intermittent issues with phone calls as you described. Not all the time but probably on 8 calls. There is absolutely no audio but the call shows to have connected and seconds are counting on. I had this happen on both outbound and inbound calls. We got 4 phone at the time and mine seems to be the only one doing this.
I went to the Sprint store today and they ran the activation process to see if that would fix. Still waiting and hoping it won't happen again.
Interested in others thoughts or experiences as well. .
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Click to collapse
I went back to BB and did a swap. I am back at 4.2.2. Is there any way I can prevent the OTA?
jp0213x said:
I went back to BB and did a swap. I am back at 4.2.2. Is there any way I can prevent the OTA?
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Click to collapse
Yes. Just don't take it.
leaderbuilder said:
Yes. Just don't take it.
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Click to collapse
And you can stop it from bothering you with notifications, too. On the notifications pane, long press the update notification. Go to App Info and then uncheck the Show Notifications box.

Silent calls problem - uk note 4

Has anyone else experienced this problem.
I've had my note 4 for 3 days. The strange part is that sometimes.. (Not all times) my phone rings and when I answer it can hear nothing and the other party can hear nothing.
I've put it down to weak signal buy my note 3 handles the signal perfectly.. Nothing at all wrong with it.
By weak signal mean 1-2bars 3g signal.
I reboot my phone and all seems to be fine..
My brother has also experienced ghost rings where the phone rings but isn't actually ringing if that makes sense..
Looking for advice really on wether I should send it back on warrenty?
Sent from my SM-N910F using XDA Free mobile app
I had the same last week. Rebooted and all has been fine so far
I had this too - it was with incoming calls and outgoing calls.. Just pure silence - could not even hear the phone dialling or the ring tone through the earpiece..
Reboot fixed it and hasn't occured since.. If it re-occurs though i may take it in for replacement.
paulrgod said:
I had this too - it was with incoming calls and outgoing calls.. Just pure silence - could not even hear the phone dialling or the ring tone through the earpiece..
Reboot fixed it and hasn't occured since.. If it re-occurs though i may take it in for replacement.
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Click to collapse
Yeah i rebooted and worked fine afterwards, though i dont ring alot of people, not sure if its completely gone or not.. time will tell i suppose..
never had that problem on any device ive previously owned.. id say i miss my note 3 but not with this powerhouse in my pocket lol..
thanks guys!
Yeah I am getting this as well, a reboot does fix it but then the problem reappears. Its a bit annoying! I have had to reboot 3 times in the last 2 weeks. I initially thought it was a BT issue but apparently not!
What networks you guys on?
Same thing is happening to me
I have a SM-910H. bought last week. I planned to keep it stock for a while for this very reason, the possibility that I've got a lemon.
I almost never call, but sometimes it's just silent. The receiving end rings and when picked up, silence as well. Sometimes it just takes like 5 seconds, then the call starts working. When people call me it's the same thing.. the phone rings, caller id works fine., but then I pick up and.... silence... Neither me nor the people who are on the other side can hear anything.
I've rebooted and battery pulled.. sometimes it works, sometimes it doesn't.
I did a factory reset yesterday just to see.. Same problems.
This morning it started working perfectly, no lag between pressing the call button and hearing the phone ring (like a phone is supposed to work). And then it stopped working again. Took it to the store and it worked fine
It's really frustrating because everything else is working perfectly fine, WiFi, mobile data, sound, voice, everything. Except for the dialer.
I'm going to exchange it for a new one.
Same problem with mine. A reboot fixes the problem, but it will reappear after a few hours or a day or two.
Model number: SM-N910F
Android version: 4.4.4
Baseband version: N910FXXU1ANJ4
Kernel version: 3.10.0-2796909 [email protected] #1
Build number: KTU84P.N910FXXU1ANJ4
Try turning off VoLTE. Some people have issues with it enabled and it may not be working properly in your area.
Sorry forgot about this thread.. erm I bought my phone on tesco UK. But use my 3 sum card in it.. never had a problem since my initial complaint..
Well at least with voice calls..
I did however have serious lock ups with my device which after the update I got yesterday seem to of been totally eliminated.
So happy days for me hopefully..
Looking forward to seing Android Lollipop on the note 4 in january
Sent from my SM-N910F using XDA Free mobile app

No calling, only SMS/data/wifi working on any ROM and/or stock

I've been using AICP for a while (Marshmallow), but haven't done an update in a while. By a while, I mean that I don't think I've flashed anything in weeks. Suddenly, I cannot make or receive calls today. Yesterday I made a number of calls just fine. I checked all the standard possible causes, dialer apps, default apps for phone, etc. After no success, I decided to flash back to stock.
Now I'm on stock 6.0. Same problem, cannot make calls. All I get is a screen which says "dialing" until it makes a tone sound and hangs up, never rings anyone. My phone never rings or responds when other people call. I do have full bars and service, and my APN is set up properly with AT&T in the USA. SMS and Data work fine, and so does WiFi. No other problems at all with the phone. I've had it for about a year and a half with no real hardware issues other than a loose charging port. No drops, no cracked screen or anything.
I'm wondering if anybody has a clue about what the problem with my phone is. I'm willing to generate and provide logs if there's a way to do that which could show the issue.
EDIT1: Derp, just tried the SIM in my girlfriend's phone. Seems to by my sim card. I'll go to AT&T tomorrow and report back here if the issue is fixed.

No Call Notification

Haven't had a lot of luck with questions here for the last little while, but maybe someone has an idea as to why this would happen. My wife tried to call me 6 times yesterday. Not a single call came through or registered on my S7 Edge. She said all calls immediately went through to voice mail. When she got home, she stood right beside me and tried again and again, I was not notified of the call and it went right through to voice mail.
The phone had recently been rebooted. DND was not on. All sounds were on. The phone is not rooted and no apps like Greenify or anything like that running. After her last unsuccessful call to me, standing right beside me, I called her and it went through without an issue. She then tried to call me back and it worked. A minute or so later I received notification of her 2 voice mail messages from her previous calls. It's like the phone was in an extreme deep sleep. Which is pretty annoying considering I use the phone as a phone and I need calls to come through when they are made.
I took the phone into my carrier and they gave me a new sim card to try. I didn't have any issues with the previous sim card other than the issue from time to time of the first call I place being dropped and then the second call going through without issue. The signal is not fantastic in our condo, but I've never had someone tell me they have tried to call me and simply gone to vm before, so I don't know of any time of this happening previously. My wife had never had problems calling me before at all.
Anyone know what might have caused this?
No answers to this post,. Guess no one knows. Just another bizarre Samsung issue. Had it happen again today. My wife had to send me a Whatsapp message saying she couldn't call me. She said she called over and over again. No voice mail, no nothing. Never rang on my end or registered a call at all. Phone just didn't work until I called her and then she called me back and it worked. So sick of this thing working when it feels like it. Checked signal Not great, but no better than her signal and she never has any issues. She said she would call, it would just drop. No ringing, no voice mail, no nothing. Just call and then drop sound. Over and over again. Good thing this phone is only a $1000 device. Works great.
I don't have a solution for your problem, but had a similar issue when phoning my wife. It would ring on my side, but not on her side, then goes to voicemail. 2nd or 3rd time the call would go through to her to answer. Her phone wouldn't show any of the other calls. She was with a specific service provider and I moved her over to my provider. That is when the problems started as she was ported over to my provider. In the end it was on the provider's side where the problem was. They made some changes on her number profile and she could receive all calls and not random ones. Don't know the technical side of what the provider did, but they did admit they created her "call profile" incorrectly. Perhaps it's the same with you, that there is a setup on your profile that is not correct.
Thanks for the post, but I have contacted my provider. We use the same provider. Same settings. They reset everything for my phone and I reset everything on my end too. Still no solution. She does not have the same issues. Same phone. Same provider. Just sucks when you don't know if someone is trying to call you or not and if the phone actually works or not. I just want a phone that works all the time without having to worry about it. At the end of the day, that's all this is....a phone. If people can't call, well, that's an issue. I'm currently looking for work so it's even more important now than it's ever been.
Sorry to hear that you went the route of the provider and still no resolution. Maybe someone else can give light on the subject...
Deleted
wtwo2 said:
Solved
Click to expand...
Click to collapse
Huh?
No it isn't.
TheIgster said:
Huh?
No it isn't.
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Click to collapse
Sorry..solved my problem by flashing stock..first doesnt work..but now all is good
wtwo2 said:
Sorry..solved my problem by flashing stock..first doesnt work..but now all is good
Click to expand...
Click to collapse
OK...What does that have to do with this thread that I created about my issue? I feel drunk...I think I need another drink. WTF?
What do you want? I had the ****ing same issue..solved it and deleted my message..
Try to flash some stock firm with Odin.. solved the very same issue for me!!!
So why did you delete the message then?

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