Phone application (radio?) not responding! - MDA II, XDA II, 2060 General

Hi,
On my XDAII (1.72) I sometimes experience a not responding phone/SMS application or radio stack.
People trying to call me are instantly redirected to the voicemail, and if I try to make eiter a call or send a text message, respectively the phone application is stalling or the SMS 'Send' button stays in the 'pressed' state.
Soft-resetting the phone or toggling the 'turn off radio' function re-establishes the radio.
Does anyone knows of a solution?
Any help would be GREATLY appreciated and possibly rewarded with a 6-pack Heineken beer

weird, mines just done the same thing. I sent an sms and nothing. I was then taken to the phone screen and it said something like invalid sim something.
I'm wondering if the sim card is not locked in place. I was fiddling around with mine yesterday and maybe forgot to lock the sim card in place.
Just a thought but maybe worth checking :wink:

what radio version do you have ? I recently have the problem that when people call me, the ringtone goes for about 2 seconds, then restarts, etc.
Meanwhile I can do nothing ( green button don't work) . When the caller hangs up my phone returns to the normal state.
I use radio 1.18. Thinking of downgrading to 1.17 which people say is more stable.

pleun said:
what radio version do you have ? I recently have the problem that when people call me, the ringtone goes for about 2 seconds, then restarts, etc.
Meanwhile I can do nothing ( green button don't work) . When the caller hangs up my phone returns to the normal state.
I use radio 1.18. Thinking of downgrading to 1.17 which people say is more stable.
Click to expand...
Click to collapse
I'm using Radio version 1.17, ROM version 1.72.00WWE
The SIM is firmly locked into place

ah..... :shock:

Hello folks,
I have the same problem now for a week... It's driving me crazy... At
some point in time during the night or the day my Qtek2020 gets weird.
The result is that people trying to call me can't connect but to viocemail,
and I can't receive SMS. The only way I can see that I am having this
problem is that whenever I try to send a SMS I get a message "your SMS
cannot be sent", and if I try to make a call, the phone seems to dial out
normally the first second, but then the DIAL-button (which is color-less)
becomes green again...
Please, if someone knows what's wrong or if someone had the same
problem and solved without having to default the whole thing, please
let me know what is the solution.. It is really annoying, so I now have
to randomly reset my phone throughout the day.
PS: my battery is now on 4% so I have to look for my charger, and
after that I can supply with info about radio-version etc. I am running
WM2003 by the way, and I've had no problems like this before, this
unit has been working fine until now. I guess it's a sw-bug? And I
am also wondering if this problem occurs whenever I pass a place
with low signal.. hmm, it's so annoying..
Thanks for any help!
Fred

I've been having problems similar to the OP for 2-3 weeks now (found this thread in a search before posting). It's damned annoying, as it means you can't really trust your phone - am I meant to reset every morning, or more frequently? It seems an intermittent problem, in so far as I've been receiving and making calls as normal, and then you someone asks 'did you get my text?'. Gritting teeth, you call the phone from a landline to find that calls are going straight to voicemail. After a soft reset all missing texts are received immediately, and calls can again be received.
When in this state other PDA functions seem to work as normal. However, I suspect that the power display is "suspended" too. On performing a soft reset after experiencing this problem today, I immediately got "your battery is extremely low", whereas before the reset I recall it was around 50% (vBar image). As others have stated, one clue that not all is well is that sent texts do not get a "Message sent" confirmation.
I've been racking my brains as to what's changed recently on my PDA. For family reasons I've been making a lot more calls than usual, but I also added TomTom Navigator 5 a couple of months ago, and so have started intermittently using BT. But I don't use Sat Nav that frequently, and this problem seems more prevalent.
I'm conscious that I don't have latest and greatest ROM, etc, but am vary about attempting upgrades without strong reasons.
Has anyone seen and solved this issue?

Have you tried cleaning the contacts on the sim card? After a while dust and general wear and tear can mess them up. Also as it's obviously(?) a phone problem it might be beneficial to call your service provider for a new sim card.
That's what I had to do last week. Wish you the best anyway.

It can't have anything to with the sim card as I'm having this problem with a brand new sim card.

Related

JJ Freezes on Arrival of a new SMS

Now that the honeymoon period is over I have started noticing a few problems with the JJ. The most serious I noted is that when the JJ has gone through some use after its last soft reset it tends to freeze when a new text message arrives in the in-box. This does not happen when the JJ has been freshly soft reset and only when some time has passed since it was last soft reset. Since I have set the unit to vibrating alert on receipt of a new message the vibrator continuously starts operating and the phone freezes. To stop the vibrator you need to do a soft reset again.
Anybody had this problem??? I am planning to do a hard reset and see what happens.
Regards
Definitely related to some software that you have installed. I use sms everyday and havent faced any such problem.
Yes it does freezes your device when you receive new SMS, some time even I lost the SMS which was coming tru,..
Once I lost the MMS Account itself, then had to go for softreset and got it back again...
I've had the same thing happening. Very annoying. That's just Microsoft as we know it. We can't get out of the habbit of frequent softresets.
I did a complete ROM upgrade today and I replaced the Arabic ROM which came preinstalled on my JJ with the english version as available at the clubimate site. Without installing any 3rd party software I tested the SMS freezing problem and unfortunately it is very much there. This at least proves that no 3rd party software is to blame for this.
Now I am thinking that maybe I will have to dispose of the JJ as I so much depend on text messaging. The worst part is that as the JJ freezes on arrival of a new SMS the message itself is also lost and after doing the soft reset you can never tell from whom the message was.
I will really appreciate if anyone can help
Kind Regards
Inherent
If you have an SD card inserted try removing it and see if the problem persist.
What i dont get is why this problem is unique to a very small percentage of devices. Many of use the device for SMS quite frequently and dont face this problem. I wonder what the triggering factor is.
universaldoc said:
What i dont get is why this problem is unique to a very small percentage of devices. Many of use the device for SMS quite frequently and dont face this problem. I wonder what the triggering factor is.
Click to expand...
Click to collapse
I have this problem since I updated my ROM.
I posted this a few days back that the Jasjar tends to hang not all the time but most of the time when a new SMS arrives and in fact the SMS is also lost when you recover after a soft reset.
I thought that I will re-post this question because now more users would have had more experience with their Jasjars. For me this problem does not seem to go. I have tried even a hard reset and the problem keeps coming back even with no third party software installed.
I shall be obliged if anyone else who has had this problem may kindly post his views because this may put some pressure on the people at i-mate to come up with a fix. I fear that since this problem is being faced by a very small minority of JJ users a fix may never see the light of the day.
Kind Regards
I have a himalaya device with WM5 and have the exact same 'sms-lockup' problem.
Also, somethimes all the incoming calls are forwarded to my voicemail, even when my phone ison and the signal is strong and im not using my device. This can only be solved by a reset or after i made a call myself. Till that time no-one could call me!
The problems started when i installed another WM5-rom and a new radio-rom( 1.18 ). This was the first time a upgraded the radio-rom, so i think this could be the problem.
Im going to install the older radio-rom ver1.08 (recommanded in combi with WM5 by buzzdef.net). I hope this solves it!
I to have the same problem... Every time you open a new text message or even after sending message and when you get delivery report it freezes and you will have to reset.. but if you are in the middle of a call the phone still works fine but not able to use the PDA part because its freeze...
Have installed another, older, radio-rom( 1.08 ) and used it for almost a week... no freezes sofar!! I dont know if this rom can be used for a Universal device...
Just uncheck the "turn off device after..." option in battery settings and this problem will go away.
This was pointed out by user Khaled in another thread.
im also experiencing this after i upgraded to Second Edition. my Himalaya tends to freeze when receiving SMS. applications starts to slow down but will eventually recover after the SMS receipt notification, no need for softresets. i also noticed that currently, it would take about 10 seconds before SMS notification appears in the screen. im sure about this because i would know that an SMS is coming because my computer monitor, adjacent to my XDA, would flicker. so the turn-around time from the flickering of the monitor to the SMS notification would last around 10-12 seconds. is this normal?
I was so fed up with the SMS freezing problem that I sold my Jasjar, albeit at a much loss and exchanged it for a new one.
Just my bad luck the problem is also there on my 2nd Jasjar. It is exactly the same as the one I have sold. When I get a new SMS the unit freezes and has to be soft reset. Please note that this does not happen every time but say 1 in 10 times. Anyways this makes the whole system very unreliable. When your phone is in your pocket and an SMS causes it to freeze you will never know if now somebody tries to make an urgent call because your unit is not responding.
I have also tried the remedy / fix mentioned in this fourm to to Uncheck Turn Off Device but does not work.
My only hope is that this problem is fixed in the next ROM upgrade.
In the meantime I am evaluating prospects of leaving the WM platform altogether and going for a Nokia 9500
a friend just adviced me that it was my Radio version that is causing the problem. 1.18 has a lot of bugs including this freezing issue. so he suggested that i reflash my ROM and go back to Radio version 1.17. could somebody point me where the bug issues of 1.18 are listed here in the forum? thanks

Consistent dropped calls after 10-15 min on phone

I posted this a while back and never really received many responses so I am trying again....
I have a QTEK 9100 with the 2.4x ROM w/Cingular as my provider (I have tried many ROMS) and I can't seem to keep a phone conversation over 10 min. It just drops the call and the signal status icon shows an x.. like it is restarting or searching for a valid signal after the call drops. This is VERY consistent and happens no matter what my location is. If I put the SIM card in a Nokia phone I never have this issue so I know it is not the carrier. It is definately the QTEK. This is very frustrating and I was wondering if anyone has experienced this issue or if anyone has any suggestions on the cause. I have hard reset my device with so many ROM versions from the original 1.x to the latest 2.5 and everywhere in between and above including a beta 2.87 with the same result.
Also... I get many complaints that when people call me, their call goes right to voice mail when I never turn the phone off and I don't receive a missed call notification. I get a voice mail notification later if they leave one when the call never came through.
Any help or guidance is greatly appreciated.
Keith,
The only similar issue that I can recall is the one we are discussing at http://forum.xda-developers.com/viewtopic.php?t=53432&highlight=.
It's different in a number of respects though - in that you can keep calls past the 4 minute mark, and that it seems to be happening for you even with ROMS before 2.2. My thought is that you may have a defective unit - and you may want to consider returning it under warranty.
If you do a hard reset and don't install any applications at all - does it still reset after 10-15 minutes?
Cam,
Thanks for the reply. That is a very good suggestion and I will try it once I get the battery level above 50%. That is another thing... My battery drain is very severe and even with a replacement battery, I can't get one day use even without talking on the phone without recharging.
Thanks again for the response and suggestion.
BTW: If it is an application that is causing this, I must blame Microsoft for not protecting the phone portion of the device in some way.

sms with delay

Hi there, due to the fact that the search option doesn't work with less then 4 characters, i can't search for "sms".
But here's my real problem:
I've flashed different roms into my mda vario, after unlocking it. First the Molski.biz rom, then the last original t-mobile rom, but it was toooo slow, i've imediatly deleted it, en flashed the mr clean rom.
But in all roms i have some delay in recieving sms-messages.
Half the time they appear directly after they were sent by my friends, but sometimes i get them after a few hours. for example: it was sent at 15:00, and i received it at 17:30.
And sometimes i don't get any sms-messages, and after an soft-reset, i get 10 at one time, all delayed.
does anyone know what to do about it? or what causes it?
Regards,
Twan
i sometimes get this too though not often its usually when my phone loses signal and when it comes back into signal it wont recevie txt messages until i soft reset or send another txt out then ill get like 4 all at once lol.
Wizard isnt the best phone for txtin i must say as i send a good 1,000 txts a month and so far its poor.
Sounds like a network issue to me...
The network isn't registering the phone or something similar. For SMS the towers "push" the messages to the phone. Queuing them when they don't detect the phone on the network. If the phone is on the network and not getting the messages until it is reset and forced to re-acquire its signal than it is a network problem.
I've seen this problem on a few networks regardless of phone make and model.
I would agree with the above, its a provider issue not a phone issue.
I have a debate with Orange about 10 years ago about not getting text messeges when I loose and then regain service. I was told that when a text is sent to a phone that is off or lost a signal the message is stored until a set time has passed and then delivery is retried, thus getting all the messages at once. The way 'around' this is the disconnect the phone from the network and re-connect. This forces a scan of the message queues and again you will get all messages in one go.
I would assume going in to Flight Mode and back will do the same thing as a soft boot, but I have not tested this.
Okay,
so i could suggest it's not quitte an rom- or wizzard-issue, but a network-issue.
I also think going to flightmode and back will solve the problem. So we will hear from you if that's a solution?
I'm busy reflashing a new rom into my wizzard.
TwanS said:
I also think going to flightmode and back will solve the problem. So we will hear from you if that's a solution?
Click to expand...
Click to collapse
I would hope that as you seeing the problem that you could test this. I get all my texts on time (luckely) so I can't help you I am afraid, I can just share my thoughts.
Let us know how you get on.
bilbo_28 said:
I would hope that as you seeing the problem that you could test this. I get all my texts on time (luckely) so I can't help you I am afraid, I can just share my thoughts.
Let us know how you get on.
Click to expand...
Click to collapse
I've tried, but now there's nobody who has sent me an sms
ghehe, i'll wait....
but i do think it will work.
i'll keep you posted
This is happening to me all of a sudden and its not a network issue. I have 4 phones on my account and i texted between all of them and only my phone won't get the messages UNLESS I reboot my phone or use smartskey to close a window.
Here is the strange part, when a text message is sent to my phone, the screen turns on, but doesn't show the message pop.
Is smartskey blocking it?
Also, closing a window by clicking on the X also kicks the message to come through

Tired of the Wizard losing calls...

I've been losing many calls with my Wizard. The callers tell me that my phone rings and rings but I do not answer. I have voicemail disabled. I don't know if I'm losing SMS also but I haven't noticed it yet.
Some strange things that happened to me:
1) I was playing Final burn and noticed the classic slow downs that you see when you're about to receive an SMS or when your phone is ringing, but the phone did not ring. I kept playing and when I got home my father told me he called me many times, and I am sure it was during the time I was playing. It seems the phone was receiving the call but for some reason it did not ring.
2) I was near some speakers and heard the classic interference buzzing noise you hear when you're about to receive a call or SMS, it was constant, but the phone did not ring. I then took the phone and placed it up the speakers to make sure it was my phone and sure it was because the noise increased. I then turned the phone on and after two seconds it started ringing. I answered and the caller told me the phone rang many times before I answered.
This seems to be a power saving issue... I'm using IPL 3.08, SPL 3.08, GSM 2.47.11, OS 2.18.7.8 (spanish). Provider is Telecom Personal here in Argentina.
It is very annoying to come somewhere and hear "Hey I called you and you did not answer!!!" or worst yet, "Hey I called you many times during the day and you did not answer!!!"
It is a problem on the phone for sure because the provider does not say my phone isn't available, it just rings and rings.
Does anybody know what can I try to solve this? It is very annoying!!
Many thanks in advance!
Try updating your radio rom. I had the same problem with an older Radio rom like 2.07 or something then changed it to the latest one for my country (UK) and it works fine now. If you still get problems flash back to the orginal rom designed for your device.
here is the latest 2.69 radio:
ftp://xda:[email protected]/Wizard/Radio_Roms/faria 02.69.11.rar
Many thanks for the link. I just updated the ROM and will be testing it from now on... hope it fixes the problem!!
Its common for anyone with a Burned ROM.
there are many threads on it. mainly Cingular having issues, but I guess your provider can have them too.
Check around the Wizard forums here
Hello,
I have also problems with it.
I have T-Mobile NL (The Netherlands).
Still losing calls with 2.69.11...
Today, a friend of mine called me home and said "Hey I'm calling you to your cellphone and you don't answer!". I told him "Hmm please call me right now". He put the speakerphone and I heard through the land line that the phone was calling, but my phone did not ring. I turned it on and voila... it started ringing and I could accept the call. THIS IS VERY VERY VERY VERY VERY ANNOYING!!!!!!!!
Any clues, anyone??????? Should I try WM6? I don't want to reinstall my programs!! And there's no spanish version of WM6!! I'd hate to do that!!
Maybe I can try with a lower version of the radio??
Thanks!!
When you say you "turn it on", what exactly do you mean?
Marton said:
Still losing calls with 2.69.11...
Today, a friend of mine called me home and said "Hey I'm calling you to your cellphone and you don't answer!". I told him "Hmm please call me right now". He put the speakerphone and I heard through the land line that the phone was calling, but my phone did not ring. I turned it on and voila... it started ringing and I could accept the call. THIS IS VERY VERY VERY VERY VERY ANNOYING!!!!!!!!
Any clues, anyone??????? Should I try WM6? I don't want to reinstall my programs!! And there's no spanish version of WM6!! I'd hate to do that!!
Maybe I can try with a lower version of the radio??
Thanks!!
Click to expand...
Click to collapse
Unless I'm missing something here, I think that's generally the way it works -- your phone has to be ON before it will ring.
I'm pretty sure there is a spanish WM6 ROM floating around...in the WM thread
I think what he meant by 'turn it on', is waking-up the phone from suspend/sleep mode. Read his first post, regarding the speaker-thing.
Anyway, I'm not sure about spanish ROM, but isn't it the most stable Radio is 2.19? I have read somewhere, that some of these newer version of radio has this problem.
least troublesome among the radio's is "2.19", so i suggest download it and test it out
Im using 2.25 radio which was included in wizard love. It works perfectly that i know of anyway i used to get calls that would ring for 2 rings then nothing and people said they called but no reply so i upgraded my radio rom and it was fine. Make sure you have a good signal aswell because if you only have one bar sometimes its not good enough to recieve a call.
With "turn it on" yes, I meant pressing the power button to wake up the phone. Of course I did not meant "turn it on" from a total off state. I'd have to wait for it to boot if I do that... and it takes around a minute so the call would be lost anyway
I'll try 2.19 with the hope it will solve it... will post the results after a few days...
Thanks to all!!!
I checked the FTP and noticed that there are two radio versions for 2.19: UK and NL. What's the difference between them? The size difference is big... 2.7mb vs 2.2mb. Telecom Personal works on 850/1900 so which one should I try?
Thanks!!
Marton
Any clues?
I've noticed that i dont get any calls when the gprs connection is alive and transferring data (check email/web etc.)... anyone else confirm this?
I don't use GPRS... I lose calls without using it.
I installed 2.19UK two days ago. I will test it for a few days to see if this version loses calls as well...
Well, after two weeks of testing, I am glad to say that I have had no reports of unanswered calls so I think my phone will live the rest of its life with 2.19UK.
Yieeeeeeeeeeeeee-Haw!!! Now I DO have a phone!!!

G4 Wizard - No Signal

I have a G4 T-mobile Vario (Wizard) that doesn't want to perform any of its "phone" functions. i.e. no calls in/out or text messages etc. The phone itself is on and is showing a full signal but when you try make a call it will start dialing and almost instantaneously hang up again, occasionally with some beeps to imply the call has failed. Has anybody come across anything similar? As far as I know the unit hasn't taken any knocks and all other functions are working okay.
Any help would be appreciated
*Update* Even the GPRS works! I don't understand!
similar problem
im almost having the same problem, mine goes from full bars to zero and back again while the cpu stays at 100% with no signal, yet somehow i can still get edge and connect to the net?
Have you tried flashing to a later radio version, like 2.71? It may solve your problems
ive tried 4 different radio versions.. it seems to me that the software that runs (service?) on the phone at startup that enables it to make voice calls keeps crashing and restarting and ive tried this on 5 different roms too and same result, it usually takes 5 - 10 soft resets, but it pops up and sometimes keeps crashing indefinitely and sometimes it eventually connects.. any ideas?
pyrorob said:
ive tried 4 different radio versions.. it seems to me that the software that runs (service?) on the phone at startup that enables it to make voice calls keeps crashing and restarting and ive tried this on 5 different roms too and same result, it usually takes 5 - 10 soft resets, but it pops up and sometimes keeps crashing indefinitely and sometimes it eventually connects.. any ideas?
Click to expand...
Click to collapse
update: well ive been using the amp rom and for some reason the radios been working perfectly. so maybe thats somethin to try
davidcrowe88 said:
I have a G4 T-mobile Vario (Wizard) that doesn't want to perform any of its "phone" functions. i.e. no calls in/out or text messages etc. The phone itself is on and is showing a full signal but when you try make a call it will start dialing and almost instantaneously hang up again, occasionally with some beeps to imply the call has failed. Has anybody come across anything similar? As far as I know the unit hasn't taken any knocks and all other functions are working okay.
Any help would be appreciated
*Update* Even the GPRS works! I don't understand!
Click to expand...
Click to collapse
phone is blacklisted. imei banned
imei blacklisted?
Hi,
I am having the same problem as the first poster of this thread.
My phone is a T-Mobile Vario
SPL 2.021.0001
IPL 2.021.0001
Radio 02.19.11
Protocol version 4.1.13.09
Rom version 2.21.2.6 WWE
Rom Date 3/9/06
Basically, I have what appears to be full signal strength. I make a phone call and it says "dialing" then immediately says "Call Ended" with a 00.00 time for the call.
If the imei is blacklisted is there any way I can get it un-listed?
Or is there some other fix I can use to get it working?
Regards,
John
What is a Blacklistet IMEI? Is it a stolen Device?
G4 with no phone ability
Hi,
Still have the problem posted in my earlier post.
I have tried to contact T-Mobile here in the UK using the "contact us" page, rang the numbers - nothing!!! Their phone system does not work.
They have a phone number listed where you supposedly can register your phone as lost or stolen so they can blacklist it, but the phone number does not work! If you are on T-Mobile you supposedly can phone them using 150 but that doesn't work either! So I can't phone them to ask if my imei number is on their list and if so how I go about getting it removed.
(I bought the phone off e-bay last week, and guess what? The seller hasn't responded to my e-mails asking if he ever made any phone calls using this phone!)
So at present I have a semi BRICK, the PDA part works perfectly well, just the problem with the phone bit.
If anybody has any ideas about what I could / should do next regarding the phone, I would like to hear them!
Regards,
John
Have you tried flashing to a new ROM? Its unlikely that it will work, but perhaps it will solve your problem.

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