Problem with Transferring files on my PC - Xiaomi Redmi Note 7 Questions & Answers

Hi. I bought a Redmi Note 7 Global 32GB/3GB yesterday and I have problem with transferring files
When I connect my phone to my PC (win 10) via it's USB cable, a menu appears with 3 options on the phone:
*No data transfer
*File transfer
*Transfer photos (PTP)
No matter which one I choose, In all 3 situations a partition appears in "This PC" which is empty and there is no file or folder in it. When I commit to copy a file to it, this error shows up:
Cannot copy item
This device has either stopped responding or has been disconnected
I've no problem with my honor 3c (android 4.4) and other phones on my PC, Also they have MTP option which connects so fast and let me transfer all file and folders.
What should I do?

It's kind of weird because now the phone is recognized and working well via USB 3 but USB 2 still has the above-mentioned problem.
I also have an old pc which I have linux lite, Chalet OS, and lubuntu on it. surprisingly file transfer works on linux lite and chalet OS via USB 1.1 - 2.0.
Can anyone use file transfer on windows via USB 2 port?

Hey man, I just bought the same phone today, 32/3gb and global, when I tried to connect it the first time that happened and I got scared.
I researched a bit and did a few things, deleted the drivers and the device in windows 10 device manager, reinstalled them and factory resetted my phone, and now is working well. I think the factory reset did the trick.
I hope this helps you. Cheers.

Psicovirus said:
Hey man, I just bought the same phone today, 32/3gb and global, when I tried to connect it the first time that happened and I got scared.
I researched a bit and did a few things, deleted the drivers and the device in windows 10 device manager, reinstalled them and factory resetted my phone, and now is working well. I think the factory reset did the trick.
I hope this helps you. Cheers.
Click to expand...
Click to collapse
Hey. Thanks for sharing your solution. So you've experienced the same problem. Did you test USB 3 before uninstalling drivers and resetting your phone?
Are you able to see your phone's content and transfer via USB 2?

aqua07 said:
Hey. Thanks for sharing your solution. So you've experienced the same problem. Did you test USB 3 before uninstalling drivers and resetting your phone?
Are you able to see your phone's content and transfer via USB 2?
Click to expand...
Click to collapse
Hello, sorry for the late response, I hope you found a solution early, but if not, I used both USB 2.0 and 3.0 (I think that's what you're referring to) and it did not work, after the reset and unistallation of drivers, both of them worked. I also have to say that I was using the cable issued in the box where the phone came, I'm still using it without trouble.

Related

[Q] How to Transfer files to the 10.1 via Windows 7

Hi All,
I've tried everything, including the usb drivers from the root guide and installing the Samsung Kies Mini program, but I can't get Windows to recognize the memory on the device. I want to transfer some movies on the Galaxy and have not been able to figure it out.
When I run the Kies software it says "plug in your usb" and when I plug in the Galaxy nothing happens...
Any help would be greatly appreciated!
It should work by just plugging in the usb/connector cable. You don't need Kies (doesnt support the 10.1 anyway right now)
When your pc does not recognize your tab, something is fishy about your pc/ usb.
USB connection should work:
(Autoplay should pop up
Select open device to connect (GT-P7510)
Click on phone
Select directory to copy file to)
Sounds like a PC problem. (Look in device manager and see if your USB controllers are ok)
Looked at Device Manager, no issues under USB.
Comes up as an Android phone...
forget the cable...
try 'Samba Fileshare' app free from the Market.
Connect to your 10.1 over WiFi and send files to it via the shared folder it creates.
https://market.android.com/details?id=com.funkyfresh.samba&feature=search_result
Worked fine for me without installing anything.
On another note, the Kies software does seem to somewhat support the 10.1 as it installed the required adb drivers when I chose it from the menu.
im having problems too.... for now I am using dropbox.
I have a shared folder on my PC and use ES File Explorer over Wifi, it's simple and works a treat. https://market.android.com/details?id=com.estrongs.android.pop&feature=search_result
rezrez12 said:
Hi All,
I've tried everything, including the usb drivers from the root guide and installing the Samsung Kies Mini program, but I can't get Windows to recognize the memory on the device. I want to transfer some movies on the Galaxy and have not been able to figure it out.
When I run the Kies software it says "plug in your usb" and when I plug in the Galaxy nothing happens...
Any help would be greatly appreciated!
Click to expand...
Click to collapse
I had to disable USB Debugging to get mine to pop up. Took me a while.
Oh thank God I am not the only one having this problem,,, i have tried every driver combo out there plus leaving USB debugging off and still i get nothing on my windows 7 machine. I have tried three different machines and all the same so it is not a computer issue i think it is a driver issue or a interface with the tab????
Interesting thing though is that I can push via ADB all day it that connects easy!!! WTF?????
tigerminx said:
I had to disable USB Debugging to get mine to pop up. Took me a while.
Click to expand...
Click to collapse
how did you get this installed? I tried and nothing?
riqjuan said:
forget the cable...
try 'Samba Fileshare' app free from the Market.
Connect to your 10.1 over WiFi and send files to it via the shared folder it creates.
https://market.android.com/details?id=com.funkyfresh.samba&feature=search_result
Click to expand...
Click to collapse

Cannot transfer files with MTP / Device not viewable in Windows Explorer

When I connect my Nexus 7 to my Windows XP (SP3) PC via USB, it's obvious the computer recognizes it and it tries to install ADB drivers. Whether I choose to install those drivers or not, I still can't locate my device in the Windows Explorer Tree. I checked Disk Management for the hell of it and nothing but my PC's harddrives were there. There's an attempt to install drivers for "MTP" but that fails and I'm pretty sure that's the cause; however, I'm unable to replicate it, even as I uninstall/reinstall applicable drivers from the device manager the MTP failure never happens anymore. I did some googling and found a thread with someone who had a similiar experience. In turn, I downloaded https://www.box.com/s/2c25e8bc42ecce400afd to try a different set of drivers. Same problem. Driver install is fine for ADB, but still unable to see my device in Windows Explorer. I'm able to successfully connect the device to the PC with PTP for the camera. I can access DCIM and cache which can serve as a work around, but I'm hoping you can provide any ideas you might have. Thank you!
edit - ***resolution***: Ok, I figured it out...I had to disable USB debugging. I don't know if this helped either, but I installed these drivers as an alternative to the drivers that were originally installed: https://www.box.com/s/2c25e8bc42ecce400afd
While connected to PC, I switched to PTP mode because I was about to give up and just use that
I then disabled usb debugging and switched back to MTP at which point the drivers successfully installed and I could now view my device in Windows Explorer. I also believe downloading the drivers in the link above helped since the first crack I took at this was unsuccessful with existing drivers.
install pdanet on pc and it will install drivers for u so it will be recognized
Ok, I figured it out...I had to disable USB debugging. I don't know if this helped either, but I installed these drivers as an alternative to the drivers that were originally installed: https://www.box.com/s/2c25e8bc42ecce400afd
Been battling with this on my XP machine since yesterday. I couldn't even get debugging to work until I installed NakedDriver. And even still, there seems to be no way to get MTP to work without turning debugging off. On my Win7 machine everything worked perfectly, both ADB and MTP, right out of the box. I have the Galaxy Nexus drivers installed on both machines (which I've read are compatible with the N7). I also have the latest version of Windows Media Player (I've read that some older versions have issues with MTP). Is anyone else able to run ADB and MTP on XP?
*edit*
A: Does PDAnet let you use MTP and ADB simultaneously? Because I really don't want to install it if I don't have to. I got rid of it ages ago (too many things starting up at boot time).
B: I have a Galaxy Nexus also, and I have no issues on the XP box.
I wouldn't bother with MTP, it's not always showing the contents of the internal storage properly when viewed in Windows Explorer.
Earlier today when I was trying to set up a backup profile for it, it didn't copy all the files off. On closer inspection I found folders like TitaniumBackup to be completely empty, which is not true according to ES File Explorer on the tablet.
I tried connecting MTP again, with USB Debugging on and off but this made no difference. Also I'm only seeing the Notifications folder instead of 36 folders on the internal storage now, really random how it's working.
asus site now has a usb driver for N7
try that
Nordendorf said:
asus site now has a usb driver for N7
try that
Click to expand...
Click to collapse
Updated with ASUS drivers, still doesn't view internal storage fully.
Salty Wagyu said:
Updated with ASUS drivers, still doesn't view internal storage fully.
Click to expand...
Click to collapse
Same here. No change with the Asus drivers. Still can't use MTP when ADB is turned on.
poo. how do I transfer my audiobooks to this stupid device without working drivers?
1. Please disconnect Nexus7
2. Remove drivers on PC.
3. Toggle ON : Settings->Wireless&Networkings->More->NFC.
4. Re-connect device
Good luck !
GotLoveForAll said:
poo. how do I transfer my audiobooks to this stupid device without working drivers?
Click to expand...
Click to collapse
1. Uncheck MTP, check the one next to it (Camera)
2. Unplug USB
3. Turn off USB Debugging (Uncheck it)
4. Plug in USB
5. Should say connected as camera, then a new window will pop-up allowing you to see your files.
Tell me if it works!
im having trouble too, is there any way to make the device to be recognised as a flash drive?
Internal memory partly invisible from Windows 7 Explorer
Salty Wagyu said:
I wouldn't bother with MTP, it's not always showing the contents of the internal storage properly when viewed in Windows Explorer.
Earlier today when I was trying to set up a backup profile for it, it didn't copy all the files off. On closer inspection I found folders like TitaniumBackup to be completely empty, which is not true according to ES File Explorer on the tablet.
I tried connecting MTP again, with USB Debugging on and off but this made no difference. Also I'm only seeing the Notifications folder instead of 36 folders on the internal storage now, really random how it's working.
Click to expand...
Click to collapse
Same observation here (a few months later) on stock Android 4.1.1 rooted.
It seems that new files in the internal memory remain invisible for a long time, but so far they have become visible eventually, sometimes a day or two later. I have no clue what could possibly cause this, and I have not found any trick or workaround that makes them visible, not even rebooting. Any hint is welcome.
SE4GT said:
1. Uncheck MTP, check the one next to it (Camera)
2. Unplug USB
3. Turn off USB Debugging (Uncheck it)
4. Plug in USB
5. Should say connected as camera, then a new window will pop-up allowing you to see your files.
Tell me if it works!
Click to expand...
Click to collapse
Didn't work. Just shows up as a camera with the limited folder access one would expect.
Workaround
I now use the following workaround.
Install SDrescan from Google Play.
Run it.
If you already had your phone connected to a computer as a media device (MTP) and are watching the contents of your SD card or internal memory in Windows Explorer, press F5 to refresh your view. If not, connect it now.
I'd be curious whether this works for you as well. If it does, press the THANKS button below.
Same issue with an old ibm x40 udated to windows xp pro SP3.
I've installed mtp driver, without success
I've "tried" to install asus driver, without success
I've tried to do as above with the help of the nexus toolkit, without success.
Everytime, the laptop recognize the device as android ADB interface.
Someone could help me?
Thank you in advance
mistershark said:
Everytime, the laptop recognize the device as android ADB interface.
Click to expand...
Click to collapse
Disable USB debugging in your phone.
Same problem with my moto xoom...files not showing in MTP using windows xp...still have not found any solution
hgmichna said:
Disable USB debugging in your phone.
Click to expand...
Click to collapse
+1 have to toggle USB debugging in winXP
hgmichna said:
I now use the following workaround.
Install SDrescan from Google Play.
Run it.
If you already had your phone connected to a computer as a media device (MTP) and are watching the contents of your SD card or internal memory in Windows Explorer, press F5 to refresh your view. If not, connect it now.
I'd be curious whether this works for you as well. If it does, press the THANKS button below.
Click to expand...
Click to collapse
It works! THANKS A LOT!!!

My PC doesn't recognize the phone at all

Hello!
I have a Nexus 4 (currently running the latest CM12 nightly) and I have been struggling with this issue for a long time. I needed to transfer some photos on my PC and when I connected my phone I found out that the PC doesn't recognize it at all - it doesn't appear in the Device manager and I don't even have Other devices and/or Android devices as categories in there too. This was about a few months ago when my PC was running Windows 8.1. Before this issue occured I had no problems connecting my phone to the same PC, running the same OS and even in the same port. And also I was running CM nightly builds back at that time too. I started using AirDroid, but it's a pain the butt to transfer masses of files such as photos from there, because it takes a huge amount of time. So basically I have tried the following with no result:
Turned on USB debugging
Tried all of the PC ports and even a USB hub
Tried a different USB cable
Installed Android SDK
Deleted every single USB driver and reinstalled it seperately
Now I am running Windows 10 64x on my PC and it might come as a surprise, but the phone still is not being recognized at all. Yesterday I tried to connect it to a friend's PC and it was actually recognized and I could access i, but I need it to work on my own PC. I will be truly grateful if you could help me resolve this issue and I apologize if there has ever been such a thread in here, but I just made my account Thanks in advance and have a nice day.
heyitsbiscuit said:
Hello!
I have a Nexus 4 (currently running the latest CM12 nightly) and I have been struggling with this issue for a long time. I needed to transfer some photos on my PC and when I connected my phone I found out that the PC doesn't recognize it at all - it doesn't appear in the Device manager and I don't even have Other devices and/or Android devices as categories in there too. This was about a few months ago when my PC was running Windows 8.1. Before this issue occured I had no problems connecting my phone to the same PC, running the same OS and even in the same port. And also I was running CM nightly builds back at that time too. I started using AirDroid, but it's a pain the butt to transfer masses of files such as photos from there, because it takes a huge amount of time. So basically I have tried the following with no result:
Turned on USB debugging
Tried all of the PC ports and even a USB hub
Tried a different USB cable
Installed Android SDK
Deleted every single USB driver and reinstalled it seperately
Now I am running Windows 10 64x on my PC and it might come as a surprise, but the phone still is not being recognized at all. Yesterday I tried to connect it to a friend's PC and it was actually recognized and I could access i, but I need it to work on my own PC. I will be truly grateful if you could help me resolve this issue and I apologize if there has ever been such a thread in here, but I just made my account Thanks in advance and have a nice day.
Click to expand...
Click to collapse
So, with Win 8.1, at one point, Microsoft via their Win updates pushed out an Acer ADB Device Driver which was complete sheet, and you had to roll it back to get it to work. I only vaguely recall the details, but sounds like you uninstalled them. Here is a thread on the issue: http://www.eightforums.com/drivers-...usb-issue-since-last-windows-8-1-updates.html
You might try downloading Wug's NRT, and going through the driver clean up and install steps and see if that fixes it. You may have some USB device which needs to be removed or failed. The Toolkit will walk you through the process. Also, remember on W10, you do not get an obvious pop-up (to the point I have questioned whether my device was detected), but if you click the Messages bubble in the bottom right of the screen and expand it, if it detects, it will tell you a device was detected.

Help with USB

Hello!
I just started having issues with my android phone and the ability to select the USB connection type (Charge, MTP, PTP, etc...)
I was getting the notification fine 10 minutes ago. But now it doesnt appear anymore....
I might have something to do with this issue.
I was trying to move files over to the phone and the file transfer froze and wasnt responding on windows PC.
I unplugged the phone and the transfer screen went away, tried to plug it in again and windows listed it as an unknown device.
Both of my windows PCs are having this problem. The USB cord still works as I have tested it on other devices. I have tried enabling USB debug mode and that didn't help.
My phone boots, all the apps seem to be working fine.
I have a samsung 64 gb micro sd inserted into the phone and it it formatted for marshmallow. (currently using this ROM: [ROM][Lux][XT1563/2] ֍ Marshmallux ֍ Stock based rom 6.0 [MPD24.65-18])
Couldnt find another post about this issue so Any help would be super.
So i figured out its something to do with windows 10.
I plugged my phone into a windows 7 pc i have and it worked as it did before.
solved
A simple restart did the trick.
Wasn't sure why this would help since i was having the issue on two windows 10 devices.
This seems like a really small problem so moderators can choose to delete this if the post is redundant.

usb not working on pc

Hello, I can't transfer files to my pc, when I try to connect it, it says "unknown device" but it happens on all PC's so maybe the drivers are not the problem, I also bought a new cable and also I can't transfer data
I'm using ArrowOS 9.0 right now
SerdST said:
Hello, I can't transfer files to my pc, when I try to connect it, it says "unknown device" but it happens on all PC's so maybe the drivers are not the problem, I also bought a new cable and also I can't transfer data
I'm using ArrowOS 9.0 right now
Click to expand...
Click to collapse
Same problem on me. Tried on Fastboot still no luck.:crying:
Same problem on Zenfone 3 zoom

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