usb not working on pc - Asus ZenFone 3 Questions & Answers

Hello, I can't transfer files to my pc, when I try to connect it, it says "unknown device" but it happens on all PC's so maybe the drivers are not the problem, I also bought a new cable and also I can't transfer data
I'm using ArrowOS 9.0 right now

SerdST said:
Hello, I can't transfer files to my pc, when I try to connect it, it says "unknown device" but it happens on all PC's so maybe the drivers are not the problem, I also bought a new cable and also I can't transfer data
I'm using ArrowOS 9.0 right now
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Same problem on me. Tried on Fastboot still no luck.:crying:

Same problem on Zenfone 3 zoom

Related

Cant Connect To USB. Cant Flash?

So just recently my usb and sd card decided to malfunction. My usb will charge via my pc but it comes up on the pc (Vista 32bit) as 'Windows cannot recognise this device' my drivers are up to date. However in my device management i did notice that my 'Mobile Device's' section had gone
I also tried formatting my sd card using a card reader, but it wont format it
I want to flash a new ROM, any way of doing it without an activesync connection? i managed to get the NBH image on my sd card by using another storage card but i still couldnt establish an activesync connection.
Any help would be much appreaciated as this is driving me crazy
Thanks, Dan.
DanMccoy1 said:
So just recently my usb and sd card decided to malfunction. My usb will charge via my pc but it comes up on the pc (Vista 32bit) as 'Windows cannot recognise this device' my drivers are up to date. However in my device management i did notice that my 'Mobile Device's' section had gone
I also tried formatting my sd card using a card reader, but it wont format it
I want to flash a new ROM, any way of doing it without an activesync connection? i managed to get the NBH image on my sd card by using another storage card but i still couldnt establish an activesync connection.
Any help would be much appreaciated as this is driving me crazy
Thanks, Dan.
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Just checking, you did update your usb drivers according to this guide?
Otherwise, do you not have access to another pc?
You can also try this solution, it helped another user earlier
ClydeB1 said:
Just checking, you did update your usb drivers according to this guide?
Otherwise, do you not have access to another pc?
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Yes i used that guide.
I have another pc and another laptop
seems to be doing exactly the same
i figured its a hardware config in my phone but i dont know how to sort it out so i need to flash a new rom somehow lol
i've tried my other usb lead too, but they both charge but wont connect to activesync or disk drive =\
DanMccoy1 said:
Yes i used that guide.
I have another pc and another laptop
seems to be doing exactly the same
i figured its a hardware config in my phone but i dont know how to sort it out so i need to flash a new rom somehow lol
i've tried my other usb lead too, but they both charge but wont connect to activesync or disk drive =\
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I just edited my post above, another user came right by going to Settings\Connections\USB to PC and unticked the Enable fast data transfers.
ClydeB1 said:
I just edited my post above, another user came right by going to Settings\Connections\USB to PC and unticked the Enable fast data transfers.
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Already tried that, just tried again and reset the device, still no luck
The Error message im recieving is:
'USB Device Not Recognised
One of the USB devices attatched to this computer and had malfunctioned, and windows does not recognise it.'
DanMccoy1 said:
Already tried that, just tried again and reset the device, still no luck
The Error message im recieving is:
'USB Device Not Recognised
One of the USB devices attatched to this computer and had malfunctioned, and windows does not recognise it.'
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Click to collapse
Have you tried a simple thing like rebooting the pc? That sounds however more like a hardware issue on the pc or phone. What happens if you plug another usb device into the port eg a usb flash drive, does that pick up? In your device manager, are all usb devices functioning properly? Perhaps try to roll back the drivers on the ports if possible and re-install the usb driver update.
ClydeB1 said:
Have you tried a simple thing like rebooting the pc? That sounds however more like a hardware issue on the pc or phone. What happens if you plug another usb device into the port eg a usb flash drive, does that pick up? In your device manager, are all usb devices functioning properly? Perhaps try to roll back the drivers on the ports if possible and re-install the usb driver update.
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Yeah Rebooted Everything About 10 Times Lol
All My Other USB Devices Are Fine
I Cant Roll Back The Driver In Device Manager Because It Apparently Isnt There, But Nothing Has Been Changed, WMDC Has Been ReInstalled, Net Framework Reinstalled Etc Im Just Not Getting Any Mobile Devices Show Up.
Okay, you need someone more technical than me then bro. Sorry, but I've run out of ideas.
ClydeB1 said:
Okay, you need someone more technical than me then bro. Sorry, but I've run out of ideas.
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Ah. Thanks Anyway Bro
If you've changed usb cables, and you've checked the usb to connection setting is not on advanced, then it means the usb port & possibly main board are damaged. Did you hardspl your device?
DRTigerlilly said:
If you've changed usb cables, and you've checked the usb to connection setting is not on advanced, then it means the usb port & possibly main board are damaged. Did you hardspl your device?
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Yeah Ages Ago, Im All Up To Date With HSPL And What Not, Usually Flash ROM's Every Week So, Im Pretty Annoyed Lol.
Other Things Work In The USB Port. But It Just Charges If I Plug My Blackstone In
just re-install microsoft windows mobile centre and you will be ready to go.But install with phone NOT Pluged.
i had the same problem here.
regards

[Q] How to Transfer files to the 10.1 via Windows 7

Hi All,
I've tried everything, including the usb drivers from the root guide and installing the Samsung Kies Mini program, but I can't get Windows to recognize the memory on the device. I want to transfer some movies on the Galaxy and have not been able to figure it out.
When I run the Kies software it says "plug in your usb" and when I plug in the Galaxy nothing happens...
Any help would be greatly appreciated!
It should work by just plugging in the usb/connector cable. You don't need Kies (doesnt support the 10.1 anyway right now)
When your pc does not recognize your tab, something is fishy about your pc/ usb.
USB connection should work:
(Autoplay should pop up
Select open device to connect (GT-P7510)
Click on phone
Select directory to copy file to)
Sounds like a PC problem. (Look in device manager and see if your USB controllers are ok)
Looked at Device Manager, no issues under USB.
Comes up as an Android phone...
forget the cable...
try 'Samba Fileshare' app free from the Market.
Connect to your 10.1 over WiFi and send files to it via the shared folder it creates.
https://market.android.com/details?id=com.funkyfresh.samba&feature=search_result
Worked fine for me without installing anything.
On another note, the Kies software does seem to somewhat support the 10.1 as it installed the required adb drivers when I chose it from the menu.
im having problems too.... for now I am using dropbox.
I have a shared folder on my PC and use ES File Explorer over Wifi, it's simple and works a treat. https://market.android.com/details?id=com.estrongs.android.pop&feature=search_result
rezrez12 said:
Hi All,
I've tried everything, including the usb drivers from the root guide and installing the Samsung Kies Mini program, but I can't get Windows to recognize the memory on the device. I want to transfer some movies on the Galaxy and have not been able to figure it out.
When I run the Kies software it says "plug in your usb" and when I plug in the Galaxy nothing happens...
Any help would be greatly appreciated!
Click to expand...
Click to collapse
I had to disable USB Debugging to get mine to pop up. Took me a while.
Oh thank God I am not the only one having this problem,,, i have tried every driver combo out there plus leaving USB debugging off and still i get nothing on my windows 7 machine. I have tried three different machines and all the same so it is not a computer issue i think it is a driver issue or a interface with the tab????
Interesting thing though is that I can push via ADB all day it that connects easy!!! WTF?????
tigerminx said:
I had to disable USB Debugging to get mine to pop up. Took me a while.
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how did you get this installed? I tried and nothing?
riqjuan said:
forget the cable...
try 'Samba Fileshare' app free from the Market.
Connect to your 10.1 over WiFi and send files to it via the shared folder it creates.
https://market.android.com/details?id=com.funkyfresh.samba&feature=search_result
Click to expand...
Click to collapse

ADB not working

Hi guys...
Yesterday my new PH-1 arrived and today I wanted to use ADB with the app "custom navigation bar". My problem is: i can`t get it to work... I´ve used adb several times with different phones, but with the PH-1 it can´t connect with my Windows 10 computer. Is it possible that I can´t get it to work because Ì´m using a different USB-C cable (took 3 different from Xiaomi another manufacturer)?
How do get it to work? Everytime I connect the phone with the computer, I get the message USB debugging is on and I use MTP to work, but the phone doesn`t show the RSA key fingerprint. Any suggestions?
masterchief_2001 said:
Hi guys...
Yesterday my new PH-1 arrived and today I wanted to use ADB with the app "custom navigation bar". My problem is: i can`t get it to work... I´ve used adb several times with different phones, but with the PH-1 it can´t connect with my Windows 10 computer. Is it possible that I can´t get it to work because Ì´m using a different USB-C cable (took 3 different from Xiaomi another manufacturer)?
How do get it to work? Everytime I connect the phone with the computer, I get the message USB debugging is on and I use MTP to work, but the phone doesn`t show the RSA key fingerprint. Any suggestions?
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Mines wouldn't connect using the usbc cable it came with I had to use a regular usb to usbc cable for it to work
See your device manager. To see if you are seeing "Mata". You have to download the google usb driver and update it from there
I have S8 from my previous computer but i need to re install the driver again
https://www.youtube.com/watch?v=LbAq6d2Du0U
You can also try this tuturial hope that it is working for you.
Try this > Download and install the essential usb driver > go to device manager and update the driver. Choose the option where you can change the source and select the driver in the list > go to the Essential Folder in Program Files and choose the file named "essentialadb.inf" for your pc. That should work
It's and old thread but if there is someone new to this...
My essential wouldnt work with the previous ADB i had installed that had worked fine with all my other devices.
I installed https://forum.xda-developers.com/showthread.php?t=2317790 and worked just fine. Make sure your device isnt connected as anything other than charging. The previous ADB i was using didnt acknowledge my device but on first try with Minimal i was prompted on my phone right away
I had the same problem when attempting to flash my ph-1, when trying to use the cable that came with the device. I used a standard USB-A to USB-C cable and everything worked just fine. I noticed on the 8.1 update notes for side loading that the team indicates that the cable that comes with the phone is "Primarily" designed for charging and not data transfer. So I'm guessing that it is of lower quality and doesn't handle the transfer speeds.
blackbms said:
I had the same problem when attempting to flash my ph-1, when trying to use the cable that came with the device. I used a standard USB-A to USB-C cable and everything worked just fine. I noticed on the 8.1 update notes for side loading that the team indicates that the cable that comes with the phone is "Primarily" designed for charging and not data transfer. So I'm guessing that it is of lower quality and doesn't handle the transfer speeds.
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Hold either volume button while connecting cable from phone to pc, it will detect automatically. It may work.

OP6T computer connection

When I plug my 6T into the computer (runs windows 10) it comes up what to do with OnePlus device. I install the drivers and nothing happens. I've uninstalled all possible drivers connected to the device and reinstalled, I've installed drivers from various sources but nothing is working.
I can't access the storage on my device from the computer and click and drag from the phone to the computer and vice versa. I've went into developer options and clicked file transfer as well but every time I connect to the computer it just prompts me to install drivers which never work.
Any help will be great thanks.
Newrooter22 said:
When I plug my 6T into the computer (runs windows 10) it comes up what to do with OnePlus device. I install the drivers and nothing happens. I've uninstalled all possible drivers connected to the device and reinstalled, I've installed drivers from various sources but nothing is working.
I can't access the storage on my device from the computer and click and drag from the phone to the computer and vice versa. I've went into developer options and clicked file transfer as well but every time I connect to the computer it just prompts me to install drivers which never work.
Any help will be great thanks.
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Try changing your USB connection settings, usually defaults to charge only
jestyr8 said:
Try changing your USB connection settings, usually defaults to charge only
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I tried that unfortunately, haven't got another computer to test if it's something wrong with my pc or not.

Problem with Transferring files on my PC

Hi. I bought a Redmi Note 7 Global 32GB/3GB yesterday and I have problem with transferring files
When I connect my phone to my PC (win 10) via it's USB cable, a menu appears with 3 options on the phone:
*No data transfer
*File transfer
*Transfer photos (PTP)
No matter which one I choose, In all 3 situations a partition appears in "This PC" which is empty and there is no file or folder in it. When I commit to copy a file to it, this error shows up:
Cannot copy item
This device has either stopped responding or has been disconnected
I've no problem with my honor 3c (android 4.4) and other phones on my PC, Also they have MTP option which connects so fast and let me transfer all file and folders.
What should I do?
It's kind of weird because now the phone is recognized and working well via USB 3 but USB 2 still has the above-mentioned problem.
I also have an old pc which I have linux lite, Chalet OS, and lubuntu on it. surprisingly file transfer works on linux lite and chalet OS via USB 1.1 - 2.0.
Can anyone use file transfer on windows via USB 2 port?
Hey man, I just bought the same phone today, 32/3gb and global, when I tried to connect it the first time that happened and I got scared.
I researched a bit and did a few things, deleted the drivers and the device in windows 10 device manager, reinstalled them and factory resetted my phone, and now is working well. I think the factory reset did the trick.
I hope this helps you. Cheers.
Psicovirus said:
Hey man, I just bought the same phone today, 32/3gb and global, when I tried to connect it the first time that happened and I got scared.
I researched a bit and did a few things, deleted the drivers and the device in windows 10 device manager, reinstalled them and factory resetted my phone, and now is working well. I think the factory reset did the trick.
I hope this helps you. Cheers.
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Click to collapse
Hey. Thanks for sharing your solution. So you've experienced the same problem. Did you test USB 3 before uninstalling drivers and resetting your phone?
Are you able to see your phone's content and transfer via USB 2?
aqua07 said:
Hey. Thanks for sharing your solution. So you've experienced the same problem. Did you test USB 3 before uninstalling drivers and resetting your phone?
Are you able to see your phone's content and transfer via USB 2?
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Hello, sorry for the late response, I hope you found a solution early, but if not, I used both USB 2.0 and 3.0 (I think that's what you're referring to) and it did not work, after the reset and unistallation of drivers, both of them worked. I also have to say that I was using the cable issued in the box where the phone came, I'm still using it without trouble.

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