I had received my tab s5e WiFi edition about 10 days back. Device has not fallen , nor does it have any scuffs or dents.
Just noticed today that there is a slight gap(please use a flashlight & look closely) centrally above front camera between screen glass edge & metal border. Unable to show it on snaps. Anybody else noticed this? Is it by design, for earpiece? The device seems to support some form of voice calling? My return window is closing soon, if its a defect than defective design.
With your fingernail move from camera towards end of bezels, it should feel the same for left tablet side and right tablet side. And it should feel the same for top tablet side and bottom tablet side. You can use left hand and right hand if your fingernails are equal.
Using your thumbs from your hand moving symmetrical and it feels the same with the only difference at the side of the camera you only see the camera, but it should feel symmetrical.
Left should feel as right, and top should feel as bottom.
This is best performed holding in landscape with camera left.
Top and bottom are here equal but left and right are also equal although bezels in landscape top and bottom are little smoother.
Your fingernails should feel a fraction of a millimeter gap which must be symmetrical equal.
Thanks catmobile for the detailed reply.
So your device doest have the issue.
On my device there is a definite centrally located gap above camera which is asymmetrical to bottom. Gap itself is asymmetrical in relation to both sides of front camera. Its only about 1 mm or less , if I shine light I can see internals slightly through the gap.
tuxing said:
Thanks catmobile for the detailed reply.
So your device doest have the issue.
On my device there is a definite centrally located gap above camera which is asymmetrical to bottom. Gap itself is asymmetrical in relation to both sides of front camera. Its only about 1 mm or less , if I shine light I can see internals slightly through the gap.
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Click to collapse
It should be symmetrical at both sides. I think you can only capture it with the Sun as sidelight and a mobile camera of good quality.
As I read you must decide within hours to get replacement.
The whole smooth symmetrical gaps between glass and bezel all around entire tablet are normal but absolutely not central only.
I advise replacement!
---------- Post added at 11:48 AM ---------- Previous post was at 11:15 AM ----------
tuxing said:
Thanks catmobile for the detailed reply.
So your device doest have the issue.
On my device there is a definite centrally located gap above camera which is asymmetrical to bottom. Gap itself is asymmetrical in relation to both sides of front camera. Its only about 1 mm or less , if I shine light I can see internals slightly through the gap.
Click to expand...
Click to collapse
Notify supplier for return ticket number and order. Send it with track and trace and posting insurance. Better to pay extra for swapping. This is a fast extra post since it's Friday and you're almost out of time.
Let us know!
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I've notice that my screen ripples alot on the left side of the screen. It doesn't really take that much force to cause it. Is this a defect in the product or just a case of thin glass? The screen touch sensitivity works just fine just has ripple effect when pressing on the screen lightly.
My N7 does this a little when there's slight pressure on the center left side of the screen. It happens in the same place that I get minor screen lifting and creaking. Maybe it has something to do with the glass being pressed too close to the screen. I've had a number of iPod Touch 4th generation devices that have the effect you're describing so it isn't just limited to this first batch of N7.
I think if you're having to press it deliberately to see it and it doesn't show in normal use, it might not be an issue, as it isn't for me. But then again I have several other issues with my N7 that bother me a lot more.
If you do see it regularly in normal use, I think it would be reasonable to get a replacement.
I not a "serious" problem to me yet but it only really happens if i tap the screen with my nail oppose to my thumb / finger tips.
Usually this is a consequence of screen lifting. Many units are having adhesive failures on the left side of the display, causing it to lift up.
To check for screen lifting, hold the device at eye level with the right portrait side closest to you. Look across the display and hold it so the left bezel is visible as a thin, silver line. If the display is flush, it will not interrupt that line. If the black cuts into the silver, you know that the adhesive on the left side of your display is starting to fail.
But for what you're experiencing to happen, such a subtle test is usually unnecessary. Just look at that edge and see if it moves when you press it. It may feel spongey or make a creaking noise.
This defect does qualify you for an exchange. If your screen distorts under pressure that's not good for it, and all that bending will shorten the lifespan of your device. Also, if there is separation it may progress and become noticeable during normal use.
diabloking said:
I not a "serious" problem to me yet but it only really happens if i tap the screen with my nail oppose to my thumb / finger tips.
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Click to collapse
Gotcha. Yeah, it's one of those things that once you notice it's hard to ignore. Just as it is with all the other N7 issues and electronic devices in general.
Does it do it just on the edge of the left area of the screen or closer to the middle?
You generally don't want to be using your nail to use the screen, but I can see how that would illustrate the effect.
I completely agree with the above poster.
pxlitup said:
Usually this is a consequence of screen lifting. Many units are having adhesive failures on the left side of the display, causing it to lift up.
To check for screen lifting, hold the device at eye level with the right portrait side closest to you. Look across the display and hold it so the left bezel is visible as a thin, silver line. If the display is flush, it will not interrupt that line. If the black cuts into the silver, you know that the adhesive on the left side of your display is starting to fail.
But for what you're experiencing to happen, such a subtle test is usually unnecessary. Just look at that edge and see if it moves when you press it. It may feel spongey or make a creaking noise.
This defect does qualify you for an exchange. If your screen distorts under pressure that's not good for it, and all that bending will shorten the lifespan of your device. Also, if there is separation it may progress and become noticeable during normal use.
Click to expand...
Click to collapse
I don't see any sort of screen separation, screen looks as flush as it should be. Plus I have no creaking noise and/or spongey effect. :\
thephased said:
Gotcha. Yeah, it's one of those things that once you notice it's hard to ignore. Just as it is with all the other N7 issues and electronic devices in general.
Does it do it just on the edge of the left area of the screen or closer to the middle?
You generally don't want to be using your nail to use the screen, but I can see how that would illustrate the effect.
I completely agree with the above poster.
Click to expand...
Click to collapse
I agree once I found it it now bugs me lol. It happens not really towards the middle just maybe a centimeter above the status bar at the bottom.
* Please take a look at the attached picture for easier understanding.
I've been using my Nexus 4 for a week until now, and someday I looked at the top bezel carefully, (with proper angle & light)
and I found out that there are 2 shining lines under the glass. (As you know the bezel is supposed to be just black without any decorations or marks.)
The right one is right below the front speaker, and the middle one is right below the perimeter dividing the area in half.
They are very short(like a millimeter), and shiny like some kind of metal. They look like some cracks of the bezel.
But the front glass is just fine and there are no scratches on the surface now. And I never dropped or hit my phone.
I'm not sure the lines are from the beginning or created after unboxing.
Anyone sees the same thing or knows about it?
I just got my note 4 from t-mobile shipped yesterday oct 13. The pictures shows it all. Not only do i have a gap that is only at the top and right side of the phone (which i can live with), the top right hand corner shows that the inner bezel scratched possible from applying that screen. I can live with the gap but not those scratches as the white phone bezel make it more noticeable. Sucks to get the runt of the new note 4s...
i wouldn't call that a "huge" gap, you can probably just slip a piece of paper in, but not anything thicker, same info posted by androidauthority and unbox therapy. how did you scratch it with a SP anyway? glass SP?
It just seems like the paint that used on the metal came off in those spots. As for the gap, it's no bigger than any other note 4, but I do agree that dust and other particles will get stuck in there over time.
same small gap on my phone but then it disappeared after i put on a case. Even without the case it doesn't really bother me that much because i didn't even notice it
You can scratch it if your removing bubbles
I don't think you have a gap issue at all. I'd be a ticked about the scratches though.
Those aren't scratches. Those are the antennas
joe11784 said:
Those aren't scratches. Those are the antennas
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Click to collapse
trust me those are scratches from the paint peeling off the metal. Probably for poor installation.
This phone also had very loose volume rocker buttons.
Also the gap is way bigger than any of the 4 phones that shipped. ( had a total of 6 so...)
Ended up returning this one and one with a dead pixel/dust ball under the screen.
Got my two replacements from t-mobile. all is good.
Oh my bad. I was looking at the last picture you uploaded where it shows the cut out at the top left of the phone
Hi guys,
I'v been my new s8 for a few days, and i noticed that the edge of rear glass, specially on bottom side, has paint off, so i can clearly see 1 mm of dust. Other sides are ok
Have you noticed this on your unit?
Thanks
Do you have an image with this issue? I have never heard of this issue for newer models.
RossTeagan said:
Do you have an image with this issue? I have never heard of this issue for newer models.
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Click to collapse
I can't take at the moment, but i'll try to describe better.
On the bottom side of the back panel, where the glass meets metal, there is 1mm or less of paint off. Initially i thought it was the classic gap, but trying to pass a piece of paper in, i was able to clearly view the paper throught the glass. It's just 1mm or less around the bottom side.
That happened to me on s7 edge (front top edge). The glass was aligned with the frame, but the paint didn't go all the way to the edge so I could see the glue under the glass. That's aesthetically ugly but that's all... I hate samsung's quality standards -.-
So i am the only One with this problem?
Has anyone else noticed slight ripples on the underside of their s8 glass screen uniformly along the top near the cameras and sensors.
I say ripples, but this may not be the correct terminology. Kind of like some roller lines from tempering process or screen curving??
These can only be seen under angled lighting conditions and don't show up on a photo.
Just received the s8 as a replacement for a one with really wobbly buttons and only 3 weeks old.
Don't want to send back if normal (as phone is good otherwise).
Some shop display one's seemed to have it to some degree but hard to see the top bezel properly due to lights being too bright.
It's a crease in the front glass panel. My black S8 has a pair of matching (mirror image) creases on the right-side top and bottom corners. They are curved creases in the glass that point to the corners. You can only see it under the right light and angle. It looks like a defect in the curving process. But I am happy with the phone and this doesn't bother me.
I sometimes wonder if this affected a large production batch and those are the units that Samsung sold at $425 (after promotion and rebate, and how I got mine). I cannot imagine that Samsung is unaware of it.
It doesn't look like a crease to me, it looks like either roller lines or moulding marks on the underside of the glass. Only visible under certain lighting.
Anyone else seen this?
Anyone else noticed this??