Inner metal bezel scratched and huge gap - T-Mobile Galaxy Note 4 General

I just got my note 4 from t-mobile shipped yesterday oct 13. The pictures shows it all. Not only do i have a gap that is only at the top and right side of the phone (which i can live with), the top right hand corner shows that the inner bezel scratched possible from applying that screen. I can live with the gap but not those scratches as the white phone bezel make it more noticeable. Sucks to get the runt of the new note 4s...

i wouldn't call that a "huge" gap, you can probably just slip a piece of paper in, but not anything thicker, same info posted by androidauthority and unbox therapy. how did you scratch it with a SP anyway? glass SP?

It just seems like the paint that used on the metal came off in those spots. As for the gap, it's no bigger than any other note 4, but I do agree that dust and other particles will get stuck in there over time.

same small gap on my phone but then it disappeared after i put on a case. Even without the case it doesn't really bother me that much because i didn't even notice it

You can scratch it if your removing bubbles

I don't think you have a gap issue at all. I'd be a ticked about the scratches though.

Those aren't scratches. Those are the antennas

joe11784 said:
Those aren't scratches. Those are the antennas
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trust me those are scratches from the paint peeling off the metal. Probably for poor installation.
This phone also had very loose volume rocker buttons.
Also the gap is way bigger than any of the 4 phones that shipped. ( had a total of 6 so...)
Ended up returning this one and one with a dead pixel/dust ball under the screen.
Got my two replacements from t-mobile. all is good.

Oh my bad. I was looking at the last picture you uploaded where it shows the cut out at the top left of the phone

Related

Hard case which doesn't block the front-glass bezels

The subject says it all. I don't worry too much about protecting the front glass - it's gorilla glass 2, and thus won't scratch, and no amount of thin plastic is going to protect it from shattering if it takes a good impact. The really vulnerable part of this phone is the back polycarbinate. I've already met 2 nexus 4 owners who have cracked the back panel.
Ideally, the right case would provide hard-shell protection for the back, but leave the sides barely covered, so that one of the nicest features of the phone, the side bezels on the front glass, are left un-blocked. It should fasten at the top and the corners, stopping where the screen begins.
Does such a case exist yet? I haven't been able to find it, so who is going to design this and make a fortune?
Bleys43 said:
The subject says it all. I don't worry too much about protecting the front glass - it's gorilla glass 2, and thus won't scratch, and no amount of thin plastic is going to protect it from shattering if it takes a good impact. The really vulnerable part of this phone is the back polycarbinate. I've already met 2 nexus 4 owners who have cracked the back panel.
Ideally, the right case would provide hard-shell protection for the back, but leave the sides barely covered, so that one of the nicest features of the phone, the side bezels on the front glass, are left un-blocked. It should fasten at the top and the corners, stopping where the screen begins.
Does such a case exist yet? I haven't been able to find it, so who is going to design this and make a fortune?
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Gorilla Glass DOES scratch.
http://tpu-cases.com/index.php?main_page=product_info&cPath=46_76&products_id=306
FatalityBoyZahy said:
Gorilla Glass DOES scratch.
http://tpu-cases.com/index.php?main_page=product_info&cPath=46_76&products_id=306
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Ok, it does scratch, but it is scratch-resistant.
The link you linked is actually the exact oposite of what I am talking about. It fastens at the sides, and leaves the top and bottom free. What I am talking about is a case which fastens at the top and bottom, and leaves the sides free.
Poetic Palette. I just got one to replace my Slimbook and TPU cases. I like it and it's fairly minimalist. I doubt anyone can get thinner or more unobtrusive than the Palette or Rearth or whatever.
But as you were asking, the Palette doesn't obscure the front bezel. I have no problem swiping in from the edge.
The rearth ringke is what you're looking for. There are some reviews with pictures on this forum.
Bleys43 said:
Ok, it does scratch, but it is scratch-resistant.
The link you linked is actually the exact oposite of what I am talking about. It fastens at the sides, and leaves the top and bottom free. What I am talking about is a case which fastens at the top and bottom, and leaves the sides free.
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there's no case like that for the N4, i havent seen a case that only attaches from the top and bottom and leaves the sides exposed for any phone. The closest thing you might find is a case that attaches to only the 4 corners but i wouldnt bet on it. Unfortunately not too many companies are planning on making cases for the Nexus 4.
Not sure why you are so worried about the back BUT just get a skin, I haven't seen a case where the attachment points aren't the sides (if not all the way around.)

Painted bezel / Zero-gap: Like? Dislike? Scrape it off?

The Moto X has an interesting glass front. The glass actually covers the entire face and "wraps" around the sides of the phone to the equator of the entire phone. This was commonly referred to as the "zero-gap" or "magic-glass" technology when I was first reading about the phone.
The bezel that we have appears to be painted onto the glass itself. Especially for people like me with the white face, the painted bezel effect really shows off a rather unsightly vertical gap between the painted bezel and the surface of the digitizer, which rests about .5 mm under the glass itself.
I wonder what the glass looks like under the painted bezel. If it was scraped off, do you think it would just be smooth glass enveloping the front of the phone? If so, I wonder why Motorola felt the need to paint the bezel on. That painted bezel looks really cheap to me.
I read rumors that it was wrap around glass but I really don't believe that to be the case - when tapping on it with a metal object, the "wrap around" area sounds distinctly plastic and on the top, you can actually see a distinct area where the plastic is taller than the glass that meets it.
It would be a lot more expensive to create a wrap-around glass piece than it would be to simply do some good plastic forming create tight bezels. I don't think it's glass at all - it's just plastic that's assembled with the glass to some tight tolerances.
Look here:
https://d3nevzfk7ii3be.cloudfront.net/igi/KidY6tB4P22vESDH.huge
Looks/sounds/feels like plastic to me.
binary visions said:
I read rumors that it was wrap around glass but I really don't believe that to be the case - when tapping on it with a metal object, the "wrap around" area sounds distinctly plastic and on the top, you can actually see a distinct area where the plastic is taller than the glass that meets it.
It would be a lot more expensive to create a wrap-around glass piece than it would be to simply do some good plastic forming create tight bezels. I don't think it's glass at all - it's just plastic that's assembled with the glass to some tight tolerances.
Look here:
https://d3nevzfk7ii3be.cloudfront.net/igi/KidY6tB4P22vESDH.huge
Looks/sounds/feels like plastic to me.
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Click to collapse
I disagree. While the teardown picture shows what appears to be plastic, there appears to be an additional layer of something covering the outer rim. Check the bottom right (and even bottom left) corner(s) shown in the picture. In the alternative, the "wrapped" portion of the glass simply doesn't go as far as the equator.
I'm virtually certain there is some "wrapping" going on, largely due to the fact that I'm dealing with a white face. I will stake my life on the fact that there is no horizontal meeting between the glass and the bezel (on the flat portion of the face). I can actually see under the painted bezel and see no leading edge of plastic. The glass just goes until I can't see any further. I agree with you that it sounds like plastic when tapped with metal (I just tested it myself), but that can be easily explained by the mere fact that it is painted with some plastic-like substance.
Finally, I think your statement that the bezel is raised only supports the idea that the bezel is painted atop the surface of the glass. If it weren't, you could theoretically have it be level with the glass, though not necessarily. I really wish someone's teardown would show a close picture of the glass.
its not painted glass or wrap around glass. its a plastic bezel. i know becasue i can lift mine up with my fingernail
I have a white front too. At first I was too a bit angry about that shadow where glass touches the plastic/color, but I learned to live with it I don't really think it is just color. Maybe it's some really thin plastic bezel on top of the glass, but certainly not color. Try to look at some crashtests of Moto X. If you look at damaged bezel, you can see it's not just color but something more solid
eyc said:
I agree with you that it sounds like plastic when tapped with metal (I just tested it myself), but that can be easily explained by the mere fact that it is painted with some plastic-like substance.
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No, it wouldn't. Painting a glass surface with plastic doesn't make it resonate like plastic. Especially not at the thin layers we're talking about.
Finally, I think your statement that the bezel is raised only supports the idea that the bezel is painted atop the surface of the glass.
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Click to collapse
To raise that tiny little piece of bevel on the top and bottom of the phone, and do all of this wrapping, would be very expensive since it would be pretty sophisticated forming, and from an engineering standpoint, it's a bad idea.
I'd lay money on it being plastic. Easy test, though - go ahead and scrape off your paint and we'll see. I'm not going to do it on mine, though, since it's plastic and will look like hell after that
murso74 said:
its not painted glass or wrap around glass. its a plastic bezel. i know becasue i can lift mine up with my fingernail
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Click to collapse
Well, then. I stand corrected. What do you see when you lift it up? Does the glass extend a tad past the plastic bezel? I guess the plastic bezel is just really thin and tapers off into paper-thinness at the very edge where you see the glass.
eyc said:
Well, then. I stand corrected. What do you see when you lift it up? Does the glass extend a tad past the plastic bezel? I guess the plastic bezel is just really thin and tapers off into paper-thinness at the very edge where you see the glass.
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Honestly I can't really tell... Seems like plastic. I can slip my thumb nail between the side glasss and the plastic bezel, but I don't really want to pull to hard. I've been meaning to call moto about a replacement
Sent from my XT1058 using Tapatalk
This was one of their marketing things at launch it's zero gap where they "fused" the plastic bezel to the glass for that zero gap feel. The problem is that the bezel doesn't come all the way to the edge of the display so it does create an odd line. This is far more obvious on white than black on black it can only really been seen in direct sunlight.
"Motorola’s unique materials story continues on the front with a fused glass-plastic layer. The front glass and touch panel are fused into the plastic lip which rings the top side of the Moto X. They’re not separate parts, but literally fused together into one. Motorola is very proud of this feature since it results in one unbroken surface instead of the usual pressure-fit plastic ring affair with a raised section or gap."
http://www.anandtech.com/show/7235/moto-x-review
It's plastic. I'm actually quite surprised it's being debated.
Sent from my Nexus 5 using XDA Premium 4 mobile app

Losing silverness on the edge

Hello, even Samsung exchanged a new screen for me due to defective screen, within a few days I started seeing small dots in the edges between the glass screen and the silver edge. Is it due to some kind of oxidation or friction when I put the device in a bag? How to prevent such discoloration?
Can you post a screen shot?
Probably the same issues that plagues the bezel on the Note 3, as well as the S6's silver bezel around the camera. The silver colour is painted on, and it wears off fairly quickly, revealing the white plastic beneath.
What I always do is a solution us women have been using to keep our fake-silver rings looking silver for decades: blank nail polish. Simply apply a thin layer of blank nail polish on top of the bezel and it will erode much, much less. It acts as a protective layer.
To fix existing blemishes, you can use silver nail polish and a very, very thin brush.
ShadowLea said:
Probably the same issues that plagues the bezel on the Note 3, as well as the S6's silver bezel around the camera. The silver colour is painted on, and it wears off fairly quickly, revealing the white plastic beneath.
What I always do is a solution us women have been using to keep our fake-silver rings looking silver for decades: blank nail polish. Simply apply a thin layer of blank nail polish on top of the bezel and it will erode much, much less. It acts as a protective layer.
To fix existing blemishes, you can use silver nail polish and a very, very thin brush.
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Click to collapse
Thanks. For the silver nail polish, is there a specific brand/model number or anything like that will do? If I want a pink bezel, I just get a pink nail polish?
petercohen said:
Thanks. For the silver nail polish, is there a specific brand/model number or anything like that will do? If I want a pink bezel, I just get a pink nail polish?
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Click to collapse
Make sure it's a long-lasting one. Personally I always use L'oreal, but if that's not available in the right colour, Max Factor or Rimmel will do as well.
Yep, if you use pink, it'll turn pink. It's a coating, so you can use any you want. So if you don't like the silver and would prefer black, you get a black one. (those are available in gloss and matte)
We also do this to paint back covers, suitcases, keys, cables (to colourcode them), blemishes on shoes... I've used nail polish on pretty much everything.. except my nails! :laugh:
The advantage of using Nail polish over dye is that you can simply wipe it off with acetone and a cotton swab if you don't like how it looks. (acetone is nail polish remover. You can usually find it within 3 meters of the nail polish stand in a pharmacy.)
Just to make sure that we are talking about the same issue, I am enclosing two photos.
It's funny what we OCD on . . I'm looking at that and thinking you're crazy but at the same time when I approach my car from the passenger side every day the first thing I look at is the ding in the door that my son put into it a year ago . . So while I personally wouldn't fret over this issue on my own tablet since I get full enjoyment out of it daily I feel your pain when you say it's an issue for you.

Gorilla Glass 3 micro scratches and Circle View case.

After 2 weeks of owning phone I finally put screen protector on it.
After cleaning my screen with the soft cloth and preparing it for application, I noticed it has A LOT of micro scratches.
Some aren't lineal scratches, either. Most were point scratches. I'm quite careful with my phone. Don't drop it. Haven't been to a beach with it. Only carry paper money and my bank card/license in the pocket with it. Have had Circle View cover from ASUS on it since day 1.
I think some pocket dust and the like must've gotten trapped on the inside surface of the Circle View cover and got pressed against the glass while in my pocket.
The micro scratches can only be seen in bright light when looking for them at the right angle so not a bother and impossible to see with screen protector now applied but let this be a warning to y'all - make sure you put a protector on your phone even if you baby it and especially if you have a cover type case on it!
interesting. i have no case or screen protector and i have no screen scratches, even after a good 6ft drop in the gym to the rubber floor.
tweak17emon said:
interesting. i have no case or screen protector and i have no screen scratches, even after a good 6ft drop in the gym to the rubber floor.
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Click to collapse
I was extremely careful with mine as well, but ended up with several micro scratches. Likely you have them, but they're not easy to see. Need to look at the right angle in the right light. That being said, its difficult to call them scratches. They're so thin, certainly nothing you'd see unless looking carefully for them, and impossible to see with the screen on.
Chinaphonearena said:
I was extremely careful with mine as well, but ended up with several micro scratches. Likely you have them, but they're not easy to see. Need to look at the right angle in the right light. That being said, its difficult to call them scratches. They're so thin, certainly nothing you'd see unless looking carefully for them, and impossible to see with the screen on.
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Yes. Same here. Nothing major and I can't see them now with a screen protector but it is disappointing that displays harder than quartz aren't available. Especially with the Circle View case being pushed so hard which at least provides as much protection in thickness as a tempered glass screen protector, since the tradeoff in shatter durability would be offset somewhat by the case.
same problem
i've the same problem, after read your post i've check mine and i've so micro scratch ! :/ what about there warranty 60 days ? because the day i received it i've seen 4 or 5 orange vertical pixel lines dead and now the micro scratch.
and many problems with sms / mms reception :S
i already wait the zenfone more than 1 month after the start of the shiping. i don't want to return them the phone and wait again !
You should RMA before time runs out. Dead pixels on a new phone is a huge flaw.
There seems to be many cases of micro scratches reported everywhere from zenfone users.
I am starting to suspect their gorilla 3 glass. I don't think they will lie about it but who knows if it is lower quality.
However the phone is extremely cheap so, there is not much blame you can place on cheaper parts.
I have a protector on since day one and the cutout areas have scratches on them.
It happened to me the same thing. That sucks !
(It happens too on Samsung S6 and S6 Edge... )
It's time for all the phone makers to drop the useless and costly glass and give us cheap plastic screen, so we can use the savings on the screen protector instead.
So last night, i dropped my 551ml faceflat on the bathroom floor.. my heart popped thinking about the screen until i picked it back up and saw that it did not scratch or break my bathroom tile is pretty freakin hard ... i have to say the drop had to be about 4-5 feet
Nice, no drops yet here
Sent from my ASUS_Z00AD using XDA Free mobile app

ZF2 GorillaGlass3 protection is just a joke!!

My Z008 has got scratches out of nowhere. I always check before placing my phone under pant pockets. Still don't know how come these scratches are appearing. Now looking for a screen guard.
It's the gorilla glass 3 problem, I had the same scratches on my galaxy s5,so I got a tempered glass which is allot better in terms of micro scratches.
But fear not it's not the actual glass that is being scratched but the nano coating on top of the glass which is used to give a soft slide feeling, that's why you only see then with the screen off and from an angle.
The camera lens also gets scratched pretty easily, ad the glossy black plastic frame around the screen also develops small dents even if my phone is in a Ringke case.
I guess they really had to cut corners to give good specs at a cheap price.
DonMigs85 said:
The camera lens also gets scratched pretty easily, ad the glossy black plastic frame around the screen also develops small dents even if my phone is in a Ringke case.
I guess they really had to cut corners to give good specs at a cheap price.
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Click to collapse
Same here. the black bezel is easy scratched . I already have alot of scratches on my screen and almost 70 % on my camera lens. I only have my phone for 2 months . And got a case for it after 2 weeks.
Siddk007 said:
My Z008 has got scratches out of nowhere. I always check before placing my phone under pant pockets. Still don't know how come these scratches are appearing. Now looking for a screen guard.
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Click to collapse
With original zen cover no scratches, both zcreen and camera lens. Only a little scratch from wife's dimond earring near front cam, she forget to close cover before phone call, so for me filmscreen is waste of money and touch felling, useless
Apparently all material very soft. Frame around screen really soft.
jason4962 said:
Same here. the black bezel is easy scratched . I already have alot of scratches on my screen and almost 70 % on my camera lens. I only have my phone for 2 months . And got a case for it after 2 weeks.
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I have had my phone since mid July and no scratches, black bezel around camera lens still perfect. Phone goes into my pocket every day. I use a dedicated pocket ie: nothing else goes in that pocket.
With the inexpensive Ringke case Impossible to scratch camera bezel or lens when placing phone on its back as it is then inset. For people that carry stuff in pocket with the phone I am sure a case would help prevent scratches. $200 or $300 for the phone spend $10.99 for a case. Lots of people must be buying the case as price has gone up several dollars since I got it.
Tempered Glass protector
If you all are experiencing these micro scratches, it's sort of an inevitable thing. Gorilla glass scratches with grains of sand or little things from your pocket. If you're really worried about your phone, you can purchase a tempered glass screen protector, and a case to fully protect your device!
Case and tempered glass screen protector are a must. Added them as soon as I took my zen out the box
Tempered glass save my screen from crack also.
Even glass broken, but my phone screen is protected.
I've had no issues other then dropping and breaking the screen but the repair guys told me this phone for the cost is really well built with easy repairability
Sent from my ASUS_Z00AD using XDA Free mobile app
I quit using a case months ago (cheap crappy pleather wallet case I bought for it just irritates me, and my wife pinched my clear soft gel case). No scratches on screen, one or two minor dents on the black plastic edges but you'd need a magnifying glass to notice them. Very pleased - my previous phone (black slate iPhone 5) got scratches on it if you as much as looked at it, and silver scratches on slate iodised aluminium looked bloody awful.
i have a cover and dont worry about scratch )
Yea same problem got alot of faint scratches out of nowhere threw a tempered glass on
Have quie a few phones and tablets, every one since the Samsung Galaxy S3 has had a tempered glass screen protector installed.
I know this phone is supposed to be cheap in comparison with say, the note 5, but I don't have around $500AUD to throw away just because I cracked the screen, even $200 to repair is a kick in the nuts....
Those glass protectors have helped a lot of my phones survive intact.
I don't care if I don't notice the scratches when the screen is on.
For those hoping miracles on gorilla glass:
Diamonds only can be scratched by diamonds
Sapphire only can be scratched by sapphire or diamonds
Gorrillaglass can be scratched by the diamonds, sapphire or whatever is harder than GorillaGlass, this is the rule.
Where you can find things harder than gorilla glass?
a Jewelry ? sure,
the floor? - maybe, some dirt particles actually are are sand, in some places sand is composed by limestone someties harder than gorillaglass.
your pockets? very likely specially if you have two cellphones, the sapphire cover on the lens camera easy can scratch the gorillaglass on other phone, also some pencils have diamond particles on its graphite, further DIAMONDS PARTICLES ARE VERY COMMON, SINCE SiNTETIC DIAMONDS ARE USE AS ABRASIVE ON MANY DRILLING TOOLS.
So, protect your gorillaglass if you hate scratches, harder is not warranty to be invulnerable.

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