Verizon phone shows "Sprint" as provider? - Essential Phone Questions & Answers

Hi, I have Verizon and after updating to Android 10 today (official Verizon OTA update), when I check the SIM status it will sometimes say "Sprint". It'll also sometimes say "Sprint" when I swipe down from top and look in upper right hand corner. Has anyone seen this? Any idea why? SIM card came from Verizon when I switched over from Sprint to VzW a number of months ago.
Thanks.

ayoldguy1 said:
Hi, I have Verizon and after updating to Android 10 today (official Verizon OTA update), when I check the SIM status it will sometimes say "Sprint". It'll also sometimes say "Sprint" when I swipe down from top and look in upper right hand corner. Has anyone seen this? Any idea why? SIM card came from Verizon when I switched over from Sprint to VzW a number of months ago.
Thanks.
Click to expand...
Click to collapse
When you switched to Verizon, were you still just accepting OTAs? It kinda sounds like you still getting Sprint OTAs.
I bought a used Sprint phone, then fastboot flashed the Essential image, which prompts for the Essential OTA.

Same. When I look up Mobile network in settings it shows Verizon, but when I look from pulldown notification, it says Sprint. Tried network reset and no change.

ktmom said:
When you switched to Verizon, were you still just accepting OTAs? It kinda sounds like you still getting Sprint OTAs.
I bought a used Sprint phone, then fastboot flashed the Essential image, which prompts for the Essential OTA.
Click to expand...
Click to collapse
I was just accepting OTAs. But the SIM is a Verizon SIM? Also, it seems like I have data and can make calls... how is that possible? I've gotten OTAs before (Android Pie) and didn't have this issue.

dark_isz said:
Same. When I look up Mobile network in settings it shows Verizon, but when I look from pulldown notification, it says Sprint. Tried network reset and no change.
Click to expand...
Click to collapse
Do you feel that you're actually using the Sprint network? I can't see hotspot toggle anymore in Settings, I can't see a way to navigate there.

I'm the same but I feel I'm on Verizon network and not Sprint. APN says Sprint though. As long as I use Verizon Messages app, MMS/SMS work fine though. 4G and calls work fine.

If you (y'all) go to the APN settings (settings -> Network & Internet -> Mobile Network -> Advanced -> Access Point Names), are they Verizon? Have you looked up the Verizon APNs and compared to what you have?

I'm having the same exact issue. Before update, all APNs were Verizon. Post update, they'll be Verizon at first then randomly change to being all of Sprint's... How weird.
Mobile Network says Verizon, APNs say Sprint, SIM status says Sprint, and Sprint's OMADM updates setting appears under about phone as well. For some reason, the phone states its brand as Sprint too, even though the device is unlocked.

jffwarner0 said:
I'm having the same exact issue. Before update, all APNs were Verizon. Post update, they'll be Verizon at first then randomly change to being all of Sprint's... How weird.
Mobile Network says Verizon, APNs say Sprint, SIM status says Sprint, and Sprint's OMADM updates setting appears under about phone as well.
Click to expand...
Click to collapse
When the phone was switched off of Sprint's network into Verizon's, was the firmware switched from the Sprint dedicated releases to the Essential generic release? Basically you'd have to fastboot flashed a factory image downloaded from Essential's developer page.
I'm not saying this definitely fixes the problem, but the Sprint phones have firmware specific to them.

ktmom said:
When the phone was switched off of Sprint's network into Verizon's, was the firmware switched from the Sprint dedicated releases to the Essential generic release? Basically you'd have to fastboot flashed a factory image downloaded from Essential's developer page.
I'm not saying this definitely fixes the problem, but the Sprint phones have firmware specific to them.
Click to expand...
Click to collapse
This one was never on Sprint's network. Maybe mine just got the wrong Android 10 OTA pushed to it then? I'm assuming a factory reset will probably be my only hope then.

jffwarner0 said:
This one was never on Sprint's network. Maybe mine just got the wrong Android 10 OTA pushed to it then? I'm assuming a factory reset will probably be my only hope then.
Click to expand...
Click to collapse
No, I doubt that the wrong releases got pushed. It dawns on me that I haven't been seeing separate images on Essential for the Sprint, and everyone else for at least a year. Maybe they merged the releases and something in the build prop is whacked.

ktmom said:
No, I doubt that the wrong releases got pushed. It dawns on me that I haven't been seeing separate images on Essential for the Sprint, and everyone else for at least a year. Maybe they merged the releases and something in the build prop is whacked.
Click to expand...
Click to collapse
So I guess I'll have to wait for the October OTA. Fun times.
Are you using the latest version too?

jffwarner0 said:
So I guess I'll have to wait for the October OTA. Fun times.
Are you using the latest version too?
Click to expand...
Click to collapse
No [emoji854] it's my daily driver, rooted with a few mods. I typically wait until the release after a major version upgrade to do the upgrade. That gives me time to see if there are problems that will affect my use case.

ktmom said:
No [emoji854] it's my daily driver, rooted with a few mods. I typically wait until the release after a major version upgrade to do the upgrade. That gives me time to see if there are problems that will affect my use case.
Click to expand...
Click to collapse
That's what I typically do too. I saw that this was the second one for 10 put out, so I figured I was all good. Especially since the subreddit had been positive all of yesterday about it. I'm now wishing I could revert back without losing my settings, non-play store apps, and data.

jffwarner0 said:
That's what I typically do too. I saw that this was the second one for 10 put out, so I figured I was all good. Especially since the subreddit had been positive all of yesterday about it. I'm now wishing I could revert back without losing my settings, non-play store apps, and data.
Click to expand...
Click to collapse
It's the first of the "stable" releases. Everything else has been beta releases.

ktmom said:
It's the first of the "stable" releases. Everything else has been beta releases.
Click to expand...
Click to collapse
It is? I could've sworn I had one pop-up before this one and this one was being billed as a "hotfix" for service issues from the first "stable" release. Oh well, guess I get Sprint service speeds for a month.

Also having same issue
Hi, all. I'm so happy I found this thread. I have an Essential that was purchased from Sprint and unlocked immediately in November of 2017. It has worked almost flawlessly since on Verizon (lousy battery life some months and some odd camera stuff going on here and there).
I have always taken the OTA updates and never had an issues. I took the Android 10 update as soon as it showed available in September. A few days later my phone was showing "roaming". I reset it a few times, pulled the SIM, etc. and got it working again but the SIM continued to show Sprint. A few more restarts and it showed Verizon.
This kept happening every few days. A few restarts and it was back on Verizon. I even had the Verizon store put a new SIM in when restarts weren't fixing it.
Now I am stuck in Sprint mode for several weeks and cannot get it back on Verizon.
The issue is you cannot send/receive MMS when in Sprint mode AND I cannot receive voicemails.
I am no longer up for flashing firmware, etc. I got that out of my system years ago and just want phones that work and don't cost a fortune. I'm hoping I can recover this thing without major surgery, because my old Moto G4 is a really bad phone at this stage in its life. I finally switched last week when my wife got mad that I wasn't responding to her MMS messages. First time I plugged the Moto into my car, Android Auto nearly killed it! LOL
Is there a fix for this? I can't live without MMS (or rather, my colleagues and family can't) so I may have to buy a Pixel soon.
Thanks!

mkempton said:
Hi, all. I'm so happy I found this thread. I have an Essential that was purchased from Sprint and unlocked immediately in November of 2017. It has worked almost flawlessly since on Verizon (lousy battery life some months and some odd camera stuff going on here and there).
I have always taken the OTA updates and never had an issues. I took the Android 10 update as soon as it showed available in September. A few days later my phone was showing "roaming". I reset it a few times, pulled the SIM, etc. and got it working again but the SIM continued to show Sprint. A few more restarts and it showed Verizon.
This kept happening every few days. A few restarts and it was back on Verizon. I even had the Verizon store put a new SIM in when restarts weren't fixing it.
Now I am stuck in Sprint mode for several weeks and cannot get it back on Verizon.
The issue is you cannot send/receive MMS when in Sprint mode AND I cannot receive voicemails.
I am no longer up for flashing firmware, etc. I got that out of my system years ago and just want phones that work and don't cost a fortune. I'm hoping I can recover this thing without major surgery, because my old Moto G4 is a really bad phone at this stage in its life. I finally switched last week when my wife got mad that I wasn't responding to her MMS messages. First time I plugged the Moto into my car, Android Auto nearly killed it! LOL
Is there a fix for this? I can't live without MMS (or rather, my colleagues and family can't) so I may have to buy a Pixel soon.
Thanks!
Click to expand...
Click to collapse
Have you looked at the APN that is being used? Settings -> network & internet -> mobile network -> advanced -> all the way down

ktmom said:
Have you looked at the APN that is being used? Settings -> network & internet -> mobile network -> advanced -> all the way down
Click to expand...
Click to collapse
Thanks for the quick reply.
"Mobile Network" in the primary menu shows Verizon, but the APNs look like Sprint names.
OTA
otasn
SPCS Global
cinet.spcs
Sprint
sprint
Sprint MMS
n.ispsn

mkempton said:
Thanks for the quick reply.
"Mobile Network" in the primary menu shows Verizon, but the APNs look like Sprint names.
OTA
otasn
SPCS Global
cinet.spcs
Sprint
sprint
Sprint MMS
n.ispsn
Click to expand...
Click to collapse
Look up the correct APNs for Verizon and create the correct ones. Once they work, delete the sprint ones.
Edit:
I know you said your over the days of flashing, but I think I would sideload the first A10 OTA from Essential's Developer's site. You can do that in stock recovery, just using ADB.
Hopefully that will get you off the Sprint software. It's what I did back when I got a sprint version (used). I always start with the first release of the current version on the device. Often the first major release has specific stuff that doesn't get passed on in future updates. Or, that may just show how old school I am [emoji4]

Related

The Ntelos S5

I have an ntelos S5 (G900R7). There is no development for this phone anywhere on the internet. Perhaps I can find support here?
---------
So far (you may skip this part):
I have managed to successfully install Spirit Rom with full functionality, by copying my old build.prop into the system directory, and restoring my previous apn settings using the apnsbu. I forget why I left this rom, but I did. Everything I try has some problem! I then proceeded to try just CM11, by itself, and had 3g difficulties. Then, using Kushman's sprint MIUI, (Ntelos shares sprint towers) things seemed to work right, but it remapped my recent app key to menu... (perhaps I can map it back?) and the volume was not controlled by my physical volume buttons.
-----------
Now my favorite rom so far: Mokee Rom It's fast and visually pleasing, but I have wi-fi and phone difficulties.
After imposing my APN settings, I can reproduce these effects:
(1) Before replacing build.prop, the wi-fi works and can be enabled or disabled as I need. Also, 3g works very well at nice speeds, but it says "Verizon Wireless" underneath the 3g indicator bars. However, I cannot make calls. If I attempt to do so, the 3g data stops working, turns orange, and no longer says "3g". If I do this, then no data can be transmitted or received.
(2) After Replacing build.prop with the "good original" copy (which sometimes fixes similar problems in other custom roms) the wi-fi becomes stuck in a constant state of "turning wi-fi on..." but never turns on. 3g still works, but, as in part (1), it will break if I try to make a call.'' Also, in this case it says "Sprint" instead of "Verizon Wireless"
Does any one have advice, or perhaps some build.prop settings to modify? Or maybe there's a different file that would help. Again, my phone is the SM G900R7. Has someone else with this phone had luck customizing it?
Thank you
nTelos S5
Likewise have a nTelos S5, have not found any custom roms that can successfully be installed without data or phone issues.
Also trying to install any ASOP roms resulted with all phone efs data getting cleared.
Upon searched relentlessly the only rom I found that functions is located at
http://teamcspire.com/index.php?/topic/112-gs5-g900r7-r2-teamcspire-nd8stock-deodexed-101814/
its very stock but functions flawlessly for me.
Advise if you have any luck, I will reciprocate.
doby-nut said:
Likewise have a nTelos S5, have not found any custom roms that can successfully be installed without data or phone issues.
Also trying to install any ASOP roms resulted with all phone efs data getting cleared.
Upon searched relentlessly the only rom I found that functions is located at
http://teamcspire.com/index.php?/topic/112-gs5-g900r7-r2-teamcspire-nd8stock-deodexed-101814/
its very stock but functions flawlessly for me.
Advise if you have any luck, I will reciprocate.
Click to expand...
Click to collapse
My advice is to you, is that if you install Mokee rom, do not update it with OTA update. This is what I think broke the network for me. Even after restoring my phone to factory conditions and using Kies, I still had no network. I ended up going to the nTelos store, where they had to reset the network service for my phone on their end... strange.
Anyway, I have made a few roms work, and I suspect I could make more. If you maintain your apn settings, and build.prop, you should be able to make Spirit rom work. The same thing is true for Miui. However, if I remember from my experience correctly, if you do install Miui, then I THINK you should not restore your original build.prop; it may work without it... just restore the apn settings. When you do this, you may have to change the preferred network mode... I am a little freaked out, after my previous experience with Mokee rom, to mess with this any longer, though. I do have a problem with Spirit rom: if I use the Timely alarm clock, the time panel is miscolored, but I believe that could possibly? be fixed by flashing a different kernel. I plan on flashing Spirit tonight.... stock uses up my battery too fast, and Spirit just feels more responsive.
EDIT: I just re-flashed Spirit Rom, and they fixed the discoloration in the most recent version! Also, as before, my 3g and WiFi work fine.
Took me days...
The CSpire shares the model number and ROM. The US Cellular CM11 is the closest. Somewhere in that I lost my ability to send texts (not sure if it's the SMSC or...) and didn't get it back when I ODIN'd to stock. I would LOVE to have CM support for this model.
I also am in the same boat as you guys. I would love to get another reliable ROM on this phone. I just have bad memories of purchasing my last one (Sprint GS3) from ebay, and having one hell of a time making the MMS work after flashing it for nTelos. However, I never did have to mess with any of the APNs or build.prop settings on that one. I would think the Sprint ROMs should be the closest compatible ROM, being that nTelos and Sprint do share towers in WVa and Va (Sprint actually has zero towers in these states, and leases nTelos towers instead).
Is using EFS Backup by Wanam a good method to insure the EFS does not get screwed up?
caezec said:
(1) Before replacing build.prop, the wi-fi works and can be enabled or disabled as I need. Also, 3g works very well at nice speeds, but it says "Verizon Wireless" underneath the 3g indicator bars. However, I cannot make calls. If I attempt to do so, the 3g data stops working, turns orange, and no longer says "3g". If I do this, then no data can be transmitted or received.
(2) After Replacing build.prop with the "good original" copy (which sometimes fixes similar problems in other custom roms) the wi-fi becomes stuck in a constant state of "turning wi-fi on..." but never turns on. 3g still works, but, as in part (1), it will break if I try to make a call.'' Also, in this case it says "Sprint" instead of "Verizon Wireless"
Click to expand...
Click to collapse
You might try saving out your wpa_supplicant file from the stock ROM and replacing it on the flashed ROM. This has worked for me before on my GS3. That might take care of the wifi anyway.
I'm also on ntelos with the s5 now. But it is a us cellular unlocked by them phone. Stuck in a ntelos sim card that I bought from store and everything works. Except 4g. I can live w/o it but it's kinda like a puzzle now. How could I enable this to work on ntelos?
Depending on where you are, ntelos does not have 4G in many places yet. It's still very spotty in West Virginia.
Has anyone taken the OTA Lollipop update? If so, how is it working and does it lock or put in a new bootloader?
I have. It's a little laggy at times, gets really hot when using it while charging and battery drains a little faster. Not sure about the bootloader
i4get75 said:
I have. It's a little laggy at times, gets really hot when using it while charging and battery drains a little faster. Not sure about the bootloader
Click to expand...
Click to collapse
I think I will hold off for a while. My stock NK1 is laggy enough as is. Damn, I wish there was a compatible ASOP ROM available for this phone.
Honestly, this Samsung G5 is the absolute worst phone I have ever owned! I would like to get a S6, but my experience has been so bad with this S5, I am almost afraid to stick with Samsung. However, my S3 was awesome!
Just found out that the heart rate sensor is active when the phone is on no matter if S Health is open or not.
I am in the Richmond area on Ntelos. They have stated they have sold their bandwidth to T-Mobile and we are to find another carrier. My phone is not even a year old and no other carrier will activate it. Being I own mine outright and paid close to $600, I am about to lose my mind knowing that I will have a shiny expensive very small tablet in a few months. Has anyone a clue how to change this phone over to GSM or something useful. Verizon refused to even try, though I know when I tried Straight Talk's Verizon Sim it did dial to Verizon's customer service. But Straight Talk nor Verizon would activate it.
Ideas and suggestions welcome.
puterdoc said:
I am in the Richmond area on Ntelos. They have stated they have sold their bandwidth to T-Mobile and we are to find another carrier. My phone is not even a year old and no other carrier will activate it. Being I own mine outright and paid close to $600, I am about to lose my mind knowing that I will have a shiny expensive very small tablet in a few months. Has anyone a clue how to change this phone over to GSM or something useful. Verizon refused to even try, though I know when I tried Straight Talk's Verizon Sim it did dial to Verizon's customer service. But Straight Talk nor Verizon would activate it.
Ideas and suggestions welcome.
Click to expand...
Click to collapse
page plus,i am an ntelos dealer and pageplus dealer i flash phones to and from both companies everyday i am in ruckersville va 12 mile north of charlottesville lemme know if you need help you right its the enitre eastern side of the companyh is gone now to tmobile but you can still activate on frawg..ive done many for customers
Thanks for the info. I am on the frawg side of things now. Their plans were too much when mine ended and I didn't need a phone at the time. Then a few years later, yeah I made my S1 last almost 4 years, I bought the S5 late last year outright. Loved the S1. Made that do everything it just did everything slow at the end.
Anyway, am glad there are options of some sort. Have been reading the reviews of pageplus. What kind of speeds are you getting on it with 4G? Their map shows coverage everywhere which makes me a bit uneasy, as in too good to be true. Is it a simple flash or require editing?
If I can't do something else with the phone, I may try the band opening options. According to the phone specs, it should already have all the Verizon bands but they refuse to activate it due to the meid it seems. I have a feeling this topic may get more viewers as the Ntelos off switch day comes closer.
Google Fit was the culprit for the heart rate sensor staying on. Un-installed it and fixed it
After all this time, has anybody found a ROM that works well on this phone?
can't get data so Internet not working on galaxy s5 unlocked already switched ntelos
njdan30 said:
page plus,i am an ntelos dealer and pageplus dealer i flash phones to and from both companies everyday i am in ruckersville va 12 mile north of charlottesville lemme know if you need help you right its the enitre eastern side of the companyh is gone now to tmobile but you can still activate on frawg..ive done many for customers
Click to expand...
Click to collapse
My internet is not working but I can get talk and text
In case nobody has seen this, there is a now a CyanogenMod 5.1.1 ROM available now for nTelos. I have been running it for 3 days now and I really like it. Good battery life too. Very stable and very speedy. There are some occasional bluetooth audio stuttering issues, but nothing terrible.
See this thread.
http://forum.xda-developers.com/gal...ent/unofficial-cm-12-1-g900r7-inland-t3255191
FYI, Cyanogenmod 13.0 (Android 6.0.1) is available for nTelos and C-Spire (and other) devices here. http://forum.xda-developers.com/gal...ent/unofficial-cm-12-1-g900r7-inland-t3255191
Sucks for ntelos customers bring forced into sprint at least the CDMA phones and iphones are unlocked
Sent from my SM-G935F using XDA-Developers mobile app
---------- Post added at 03:56 AM ---------- Previous post was at 03:52 AM ----------
njdan30 said:
page plus,i am an ntelos dealer and pageplus dealer i flash phones to and from both companies everyday i am in ruckersville va 12 mile north of charlottesville lemme know if you need help you right its the enitre eastern side of the companyh is gone now to tmobile but you can still activate on frawg..ive done many for customers
Click to expand...
Click to collapse
Sorry it's been a year only thing needed was a sim card and set apns it'll be 3g but beats a paper weight it'll get evdo and ehrpd speeds some cases you can get lte but very limited areas
Sent from my SM-G935F using XDA-Developers mobile app

Verizon S8 with tmobile SIM - Cannot run system update

Neither on wifi nor cellular will it check for update. I get the error "sorry, we are having trouble authenticating your device"
Any idea how to fix this ?
wondering the same :/ anyone have anything?
see my post here. besides flashing the t-mobile ummm rom I guess over it, you won't be able to update. I've tried samsung and t-mobile and the only thing that will work besides that is to borrow a sim from a friend and use that... https://forum.xda-developers.com/galaxy-s8/help/best-buy-screw-t3594359/page2
try it today. it should work. the servers were having issues last night and this morning.
lotreaglesfan said:
try it today. it should work. the servers were having issues last night and this morning.
Click to expand...
Click to collapse
will not work because system updates are coming from carrier and having a tmobile sim in a verizon phone means verizon will not allow you to connect to their update server...
insomnia said:
will not work because system updates are coming from carrier and having a tmobile sim in a verizon phone means verizon will not allow you to connect to their update server...
Click to expand...
Click to collapse
Thats not the case. I am using vzw GS8 on att and I receive updates fine
Well I'm confused then. I was able to do the last update with a t-mobile Sim in the phone? Right now when I try checking for updates it errors out saying it couldn't be authenticated. Anyone have any clue?
Hope I can help you!
How to update your system if you're not using the carrier from your S8(+) version.
insomnia said:
Neither on wifi nor cellular will it check for update. I get the error "sorry, we are having trouble authenticating your device"
Any idea how to fix this ?
Click to expand...
Click to collapse
you wont be able to updated through wifi or LTE unless you use a verizon SIM but you can do it easily using your computer and samsung smart switch.
eoga said:
you wont be able to updated through wifi or LTE unless you use a verizon SIM but you can do it easily using your computer and samsung smart switch.
Click to expand...
Click to collapse
Are you able to update using your computer?
insomnia said:
Neither on wifi nor cellular will it check for update. I get the error "sorry, we are having trouble authenticating your device"
Any idea how to fix this ?
Click to expand...
Click to collapse
Try to get at least an inactivated Verizon sim card from any Verizon store or you can also try a normal working Verizon sim. I had AT&T Galaxy S5 and it needed the carrier's sim card to even check for update. I took the sim, put it in, checked for update and was able to install it.
Fix to your issue
Hey guys so I do also share the same situation, I have a Verizon s8+ yet I have T-Mobile One as my coverage
Because it's not authenticated as a Verizon provided account it simply won't update
Now.. the solution to updating isn't directly on your device.
It's within the Samsung Smart switch App for either Mac or windows, you can run an update through there with little to no problems at all and finally keep your device up to date without having to return it for an unlocked one.
Just a brief note regarding the smart switch App, keep in mind that sometimes the update will freeze at a certain percentage on the computer so just be sure to close the app out only if your Samsung device hasn't received the green upload screen yet.
Hopefully this helps out alot of you guys ?
Best regards
lotreaglesfan said:
see my post here. besides flashing the t-mobile ummm rom I guess over it, you won't be able to update. I've tried samsung and t-mobile and the only thing that will work besides that is to borrow a sim from a friend and use that... https://forum.xda-developers.com/galaxy-s8/help/best-buy-screw-t3594359/page2
Click to expand...
Click to collapse
I'd like to flash mine to t mobile, I'm begging you to help me with this!!!
Sent from my SM-G955U using Tapatalk
I've seen a bunch of info on the forums on how to flash the T-Mo ROM on an s8 - as well as flashing the Samsung Unlocked ROM on the s8 but frankly, almost all the threads are from back at the phone launch - and it is unclear to me which roms & programs to search for.
In a similar vein - I'm a noob to the whole process using oden - which I think is what i would need to use. I have experience from years ago running cyanogen mods on a nook tablet and messing with windows phones - but nothing recent and things have changed a lot.
I've read conflicting reports throughout the forums on doing this...
I'm running a VZW Branded (but it's now "unlocked")
Model: s8 SM-G-950U
Build #: NRD90M.G950USQS2BQL1
Baseband #: G950USQS2BQL1
What I'm looking for (really the right word is "NEED"):
Access to lower 700 A block (full band 12 use)
Ability to get OTA Updates
Mobile Hotspot Functionality
WiFi Calling
VoLTE
Bixby
If I could have these all running the Samsung Unlocked ROM - then that would be preferred...
If not - I would want to flash the T-Mobile ROM.
I need to know ASAP as I only have 14days from today (2/14/18) to figure this out or go back to VZW
Many thanks!
~chris

lost cellular data

So, when I woke up this morning I noticed my cell signal strength icon was one I haven't seen before. I tried rebooting and toggling airplane mode. I also verified that my sim is working in another device. I attached a screen cap with the icon.
Noticed something similar with mine. I had to turn wifi off, restart to get LTE data (verizon) then turn wifi back on. If restarting with wifi on the LTE data doesn't register.
that didnt work for me
update: had to factory reset, looks like verizon doesnt like that essential ph1 wont take all their bloatware, etc. might have to return the phone if this keeps up
My data connection has also become very erratic - and I've lost voice+data (VoLTE connectivity) wholly yesterday. Worked fine with the activated SIM from my HTC 10 from the 31st to yesterday.. Now, not at all, I've not been able to restore it since.
Really don't want to return it, as I really like the phone, but this has nexus 5x issues written all over it for long term use...
Hoping essential can get a certification and an agreement with Verizon before my return window is over (or at all)..
Pretty disappointed in Verizon here.
Sent from my PH-1 using XDA Labs
Same here, another issue is that essential shipped my phone and within a day i had an email from essential saying that verizon certification is still in progress. verizon will probably not certify it with their system unless essential lets them install their monitoring crap all over the phone.
j1999t said:
Same here, another issue is that essential shipped my phone and within a day i had an email from essential saying that verizon certification is still in progress. verizon will probably not certify it with their system unless essential lets them install their monitoring crap all over the phone.
Click to expand...
Click to collapse
The Nexus 6P didn't have the bloat and worked fine.
My PH-1 works fine including Enhanced 4G LTE Mode.
What do you have selected for network type?
I have the first one selected because that's the only one that includes the various CDMA protocols, EVDO and LTE.
I see the same connectivity that I had with my Nexus 6P.
i have global selected, as it covers everything the phone can connect to. i had the first one selected but it wouldnt show the lte+, just regular lte. i also have Enhanced 4g lte mode on. it just happened to lose service earlier today. if it does it again, ill probably return it after a visit to vzw
tech_head said:
The Nexus 6P didn't have the bloat and worked fine.
My PH-1 works fine including Enhanced 4G LTE Mode.
What do you have selected for network type?
I have the first one selected because that's the only one that includes the various CDMA protocols, EVDO and LTE.
I see the same connectivity that I had with my Nexus 6P.
Click to expand...
Click to collapse
I have the same settings as you, I had functional "enhanced 4G LTE" for the first 4 days as well... That ended yesterday morning abruptly, and I'm not able to bring it back.. There's more happening here.. How long has your device been on the Verizon network? Only a hunch - in a few days you won't have "enhanced 4G LTE" either, even though it'll still be checked, and provisioned for it.
Sent from my PH-1 using XDA Labs
Cellular network is not available
After 7 days my phone won’t make calls I can only use data I’m on sprint and it was working fine until today I call sprint they had no answers at all I email essential no answer now I can only use WiFi calling while home and axx out at work
So, upon further digging I found a place to look at some more in-depth stuff relating to signal stuff. I did some fooling around and switched it from unknown to lte/cdma/umts auto (prl) and it seemed to work after a few moments of time. Though it seems have gone back to t he unknown state again but is working normally for me now, so maybe it was changing states and then a reboot?
How I got to this screen was by punching *#*#4636#*#* into the dialer, and went to phone info
I'm having a similar issue. I often lose my signal. I will have the full triangle/bars but no label of the signal(LTE+/LTE/3G/1x/etc....) and no cellular data at all.
The only way I can get it to return is to restart the device. Happens a few times a day, can't be 100% sure why, but it often appears to be when switching from WiFi -> Cellular only.
I have Verizon, I have had a Nexus 6 and then a Pixel XL for the past 3 years, never once had this issue.
I had constant disconnects and lost of service with my Tmo sim. Tried my Xfinity (VZW) sim and it was great until this morning. Complete lost of service. Airplaned mode on and off, connected to old school RTT 1x.... lol This phone's cellular just plain suck for a lot of us regardless of carrier. Not sure if we just have bad phones because apparently there are those who claim they have great service and connection.
I'm having this problem with Verizon. Seems like if I'm on wifi for a long period it only connects to 1x and putting in airplane mode and stuff won't get it to re-connect to to LTE. Only a reboot seems to fix the problem.
fade79 said:
I'm having this problem with Verizon. Seems like if I'm on wifi for a long period it only connects to 1x and putting in airplane mode and stuff won't get it to re-connect to to LTE. Only a reboot seems to fix the problem.
Click to expand...
Click to collapse
Necro post here but chiming in that I have the same problem with Verizon LTE. Happens when I'm moving long distances in car too. Suddenly just drops LTE and only a reboot will bring it back.
defTwitch said:
Necro post here but chiming in that I have the same problem with Verizon LTE. Happens when I'm moving long distances in car too. Suddenly just drops LTE and only a reboot will bring it back.
Click to expand...
Click to collapse
You might check out my post from the Oreo Beta thread... I was having some goofy signal issues early on which I've pretty much cleared up by doing what I mentioned here. Someone touched on it briefly earlier but only mentioned monkeying around with the settings, said nothing about picking up a new PRL.
I state this in that post too, but just in case: I offer this with no express intent of warranty, if you screw up your device, it's on you.
https://forum.xda-developers.com/es...-oreo-beta-program-live-t3705133/post74920423
I just changed it from global to LTE/WCDMA and I got LTE back almost immediately. Was weird and global had been working for me for awhile now so not sure what happened in the past few days...
wolfhelm said:
You might check out my post from the Oreo Beta thread... I was having some goofy signal issues early on which I've pretty much cleared up by doing what I mentioned here. Someone touched on it briefly earlier but only mentioned monkeying around with the settings, said nothing about picking up a new PRL.
I state this in that post too, but just in case: I offer this with no express intent of warranty, if you screw up your device, it's on you.
https://forum.xda-developers.com/es...-oreo-beta-program-live-t3705133/post74920423
Click to expand...
Click to collapse
I had, right after writing this, tried *#*#4636#*#*
I set it to global as instructed in another post. The next time I drive a distance in the car I'll have to see if I have the same issue that only a reboot would fix again.
Thanks
I had the same issue and I resolved it a little differently than the previous posters. I turned on adb debugging and logged into adb shell and user-disabled com.redbend.app. This stops the Sprint oma-dm service from running. After doing this I no longer have the issue of my device not reinitializing lte after sleep or 3g.
I have essential on vzw but my only issue is my device won't connect to 4G. If I change network to LTE I get full 4G service but I'm unable to make phone calls. Went into vzw store and they told me you didn't get the phone from us so we cant help you. Day 14 fml
On Xfinity mobile, I had similar issues. Great LTE but sometimes calls just don't work at all. I mess with various settings and it'll work for a bit then so again. Gave up and ported over to Sprint for the free unlimited year which is still probably not worth it. Should've kept with Xfinity Mobile. Lol

Verizon Essential stuck in 3G after the upgrade

Before I updated via OTA to 8.1 the Essential was connecting to LTE without issue. Since 8,1 I have to connect to CDMA and 3g in order to user my Dialer, otherwise Server Error is generated. No calls in or out.
I wanted to downgrade Yes rebooted, factory reset, etc.
I searched google up and down with no real answers that work. How do I get Sideload working again? It has to be a simple configuration or driver problem I will assume.
Thanks
Im in the same situation you are in also im on 3g at 1.50mbs up & down i have searched every where....
Exxeviant said:
Im in the same situation you are in also im on 3g at 1.50mbs up & down i have searched every where....
Click to expand...
Click to collapse
Here you go
https://forum.xda-developers.com/showpost.php?p=74920423&postcount=506
wolfu11 said:
Here you go
https://forum.xda-developers.com/showpost.php?p=74920423&postcount=506
Click to expand...
Click to collapse
Thanks. Still stuck using 3G. I can connect to 4G/LTE but cannot make phone calls as I still get the Server Error, Try Again.
Bigdny said:
Thanks. Still stuck using 3G. I can connect to 4G/LTE but cannot make phone calls as I still get the Server Error, Try Again.
Click to expand...
Click to collapse
I wrote that post that he referred you to, and while it worked in Oreo 8.0 it does not seem to work in 8.1 for me either.
Try this:
dial *228 and get a PRL update
reboot
*#*#4636#*#* (it may take a few seconds for it to come up if you do it right after a reboot)
set it to LTE/WCDMA
reboot
(you may have to check in mobile network settings that your APN is set to VZWINTERNET)
Let me know how it works out for you. I know that Verizon doesnt support WCDMA, but it forces you over to the Verizon LTE bands which is more or less the goal of this. For some reason this functions differently than any of the other settings that include LTE in them (believe me, I've tried them).
wolfhelm said:
I wrote that post that he referred you to, and while it worked in Oreo 8.0 it does not seem to work in 8.1 for me either.
Try this:
dial *228 and get a PRL update
reboot
*#*#4636#*#* (it may take a few seconds for it to come up if you do it right after a reboot)
set it to LTE/WCDMA
reboot
(you may have to check in mobile network settings that your APN is set to VZWINTERNET)
Let me know how it works out for you. I know that Verizon doesnt support WCDMA, but it forces you over to the Verizon LTE bands which is more or less the goal of this. For some reason this functions differently than any of the other settings that include LTE in them (believe me, I've tried them).
Click to expand...
Click to collapse
Well I reset my PRL via *228 and sure enough selecting 4G/LTE does put us at LTE/wcdma but my phone functions perfectly. I do notice the menus are changed and I got a couple other options though now. See attached
wolfu11 said:
Well I reset my PRL via *228 and sure enough selecting 4G/LTE does put us at LTE/wcdma but my phone functions perfectly. I do notice the menus are changed and I got a couple other options though now. See attached
Click to expand...
Click to collapse
Yep those are how the menu should look for a device that's not locked to sprint. It seems to me there are some firmware files that prefer sprint in these beta builds, because even on other carriers (and more than one person has said this) you can see 'sprint' pop up in the bar or in the settings even when you arent on sprint.
Interesting that yours gives you the option of 'wifi calling provisioned', I cant get that to not be greyed out on mine.
wolfhelm said:
Yep those are how the menu should look for a device that's not locked to sprint. It seems to me there are some firmware files that prefer sprint in these beta builds, because even on other carriers (and more than one person has said this) you can see 'sprint' pop up in the bar or in the settings even when you arent on sprint.
Interesting that yours gives you the option of 'wifi calling provisioned', I cant get that to not be greyed out on mine.
Click to expand...
Click to collapse
Yeah I've screwed with this phone so much I don't know what I did LOL but now it shows wifi calling even in dialer. I'm not sure if it really works cuz I have a good signal so it never switches. My e911 address is set up from my Moto z and I do have a wear24 watch tied to this phone not sure if that's what triggered it. ? I did get a new SIM card on Monday as well because I was fighting with the vzw crap so I don't know exactly what triggered the WiFi calling.
wolfhelm said:
I wrote that post that he referred you to, and while it worked in Oreo 8.0 it does not seem to work in 8.1 for me either.
Try this:
dial *228 and get a PRL update
reboot
*#*#4636#*#* (it may take a few seconds for it to come up if you do it right after a reboot)
set it to LTE/WCDMA
reboot
(you may have to check in mobile network settings that your APN is set to VZWINTERNET)
Let me know how it works out for you. I know that Verizon doesnt support WCDMA, but it forces you over to the Verizon LTE bands which is more or less the goal of this. For some reason this functions differently than any of the other settings that include LTE in them (believe me, I've tried them).
Click to expand...
Click to collapse
Thank you for the steps but still cannot use 4G for phone calls, but it does work for internet, facebook, email,etc.
Have to go back to 3G for phone calls.
Very interesting why it happening and not widespread. No special configurations or setups on my phone.
Bigdny said:
Thank you for the steps but still cannot use 4G for phone calls, but it does work for internet, facebook, email,etc.
Have to go back to 3G for phone calls.
Very interesting why it happening and not widespread. No special configurations or setups on my phone.
Click to expand...
Click to collapse
Are you on 8.0 or 8.1?
wolfhelm said:
Are you on 8.0 or 8.1?
Click to expand...
Click to collapse
I upgraded to 8.1 via OTA. No root, no rom.
Bigdny said:
I upgraded to 8.1 via OTA. No root, no rom.
Click to expand...
Click to collapse
That's where I'm at too... the one thing that might be different about this is I tried my old steps first before figuring out how to get it to work with these new ones... seems like a lot of effort, but it might be what is needed (or some amount of it) to get it all working. So try going through the old ones before the new ones (you probably dont need to *228 again since you just did)
My old steps linked here (these worked in 8.0, if they work for you in 8.1, more power to you, but they dont work for me):
https://forum.xda-developers.com/showpost.php?p=74920423&postcount=506
I'm still routinely messing with it because I feel like the setting I have now prevents me from falling back to CDMA if LTE is unavailable for some reason. Fortunately that is a rarity for me... but I maintain that Essential has something in the ROM itself that is preferring sprint and I think it's screwing with us using Verizon.
wolfhelm said:
That's where I'm at too... the one thing that might be different about this is I tried my old steps first before figuring out how to get it to work with these new ones... seems like a lot of effort, but it might be what is needed (or some amount of it) to get it all working. So try going through the old ones before the new ones (you probably dont need to *228 again since you just did)
My old steps linked here (these worked in 8.0, if they work for you in 8.1, more power to you, but they dont work for me):
https://forum.xda-developers.com/showpost.php?p=74920423&postcount=506
I'm still routinely messing with it because I feel like the setting I have now prevents me from falling back to CDMA if LTE is unavailable for some reason. Fortunately that is a rarity for me... but I maintain that Essential has something in the ROM itself that is preferring sprint and I think it's screwing with us using Verizon.
Click to expand...
Click to collapse
There is something there.
I've done that procedure.
If I go into the menu and play around it will try to connect to sprint even with a Verizon SIM. Go figure?
tech_head said:
There is something there.
I've done that procedure.
If I go into the menu and play around it will try to connect to sprint even with a Verizon SIM. Go figure?
Click to expand...
Click to collapse
Exactly. If I leave it on certain settings it'll actually sit there and tell me I'm connected to Sprint.
wolfhelm said:
Exactly. If I leave it on certain settings it'll actually sit there and tell me I'm connected to Sprint.
Click to expand...
Click to collapse
I just reported this to Essential in their beta feedback.
Others should report their similar issues.
It seems to be associated with them making a unified release.
If you look at some releases they are specifically for Sprint or Not.
tech_head said:
I just reported this to Essential in their beta feedback.
Others should report their similar issues.
It seems to be associated with them making a unified release.
If you look at some releases they are specifically for Sprint or Not.
Click to expand...
Click to collapse
That's a good point, I have reported as well.
tech_head said:
I just reported this to Essential in their beta feedback.
Others should report their similar issues.
It seems to be associated with them making a unified release.
If you look at some releases they are specifically for Sprint or Not.
Click to expand...
Click to collapse
Doing the same right now. Just glad Im not the only one having the problem.
Bigdny said:
Thank you for the steps but still cannot use 4G for phone calls, but it does work for internet, facebook, email,etc.
Have to go back to 3G for phone calls.
Very interesting why it happening and not widespread. No special configurations or setups on my phone.
Click to expand...
Click to collapse
Try turning off Enchanted 4G LTE Mode. It's possible going to 8.1 just reset this setting to on. This should only be on if you have HD Voice enabled on your line on Verizon (you'll have to call Verizon to enable it, it's a free feature).
This should fix server error on 4G, randomly connecting to Sprint is a separate issue.
UPDATE Now working
Took the advice from someone on Reddit who had the same problem. Ran to VZW store and received a new SIM. Without any programming on my end or reboot, back to LTE without issue. FINALLY. As soon as the rep popped in the SIM the essential connected on its own.
Bigdny said:
Took the advice from someone on Reddit who had the same problem. Ran to VZW store and received a new SIM. Without any programming on my end or reboot, back to LTE without issue. FINALLY. As soon as the rep popped in the SIM the essential connected on its own.
Click to expand...
Click to collapse
Just wanted to second this post that a new sim card is the key to solving this issue. In my case, I was using Red Pocket CDMA (VZW network), and I ran into the same problem. Red Pocket rep explained to me that my sim got provisioned to 3g only and that I needed a new sim to connect to LTE. As soon as we switched to a new sim, I got LTE. I hope this helps others.

T-Mobile OnePlus Android 13 Update finally here.

Run the update checker twice back to back.
Yup got it the other day
Lz3807775t said:
Yup got it the other day
Click to expand...
Click to collapse
I checked in the morning and no dice, then just past midnight it allowed it.
No March patch- already got it on other brand phones.
I got it the other day. It is sooo much better than OOS 12. It's like a whole new phone.
I'm still waiting on my update alert to Android 13. Still sitting on Android 12 at the moment T-Mobile variant
info[]box1 said:
I'm still waiting on my update alert to Android 13. Still sitting on Android 12 at the moment T-Mobile variant
Click to expand...
Click to collapse
Did you check your update , it should be there for you to get
Lz3807775t said:
Did you check your update , it should be there for you to get
Click to expand...
Click to collapse
Lz3807775t said:
Did you check your update , it should be there for you to get
Click to expand...
Click to collapse
I finally Android 13 today update came over night.
I got it last night. It killed my mobile data. Wi-fi works fine but not mobile. I've checked the APN settings, I've reset the network options, I've even done a full factory reset. Nothing works.
Why? I think it's because I carrier unlocked the sim and have been running on Verizon through StraightTalk. I think the update is preventing me from connecting to Verizon and there is nothing I can do about it. I also can't downgrade to Android 12. I'm trying to figure out what to do next. It looks like I may can use a tool to change over to the EU version which will then let me go back to 12 or possibly unlock the bootloader without waiting weeks on OnePlus to send me a code.
the Google Voice redirection still broken under OOS13 any variant
Anyone working on a custom recovery for 13 on T-Mobile OnePlus 8 yet?
Its may 2nd and the android 13 update isn't on my phone. are you all sure you're using T-Mobile?
txnari said:
Its may 2nd and the android 13 update isn't on my phone. are you all sure you're using T-Mobile?
Click to expand...
Click to collapse
I'm on T-Mobile with a Rooted one plus 8 5g on stock Android 13. It was an OTA update a couple weeks ago here in Indianapolis.
Jeremynew98 said:
I'm on T-Mobile with a Rooted one plus 8 5g on stock Android 13. It was an OTA update a couple weeks ago here in Indianapolis.
Click to expand...
Click to collapse
I just restarted my phone and check again, and it finally showed up really weird that it didn't show up till now
txnari said:
I just restarted my phone and check again, and it finally showed up really weird that it didn't show up till now
Click to expand...
Click to collapse
Good deal. I didn't even know there was an Android update coming, I had a notification and figured it was a security update. I installed it and was pleasantly surprised.
axeman71 said:
I got it last night. It killed my mobile data. Wi-fi works fine but not mobile. I've checked the APN settings, I've reset the network options, I've even done a full factory reset. Nothing works.
Why? I think it's because I carrier unlocked the sim and have been running on Verizon through StraightTalk. I think the update is preventing me from connecting to Verizon and there is nothing I can do about it. I also can't downgrade to Android 12. I'm trying to figure out what to do next. It looks like I may can use a tool to change over to the EU version which will then let me go back to 12 or possibly unlock the bootloader without waiting weeks on OnePlus to send me a code.
Click to expand...
Click to collapse
Were you able to resolve this? My device was fine on OOS13.0 but had the same issue on OOS13.1.
Fed up with OnePlus and T-Mobile and their shenanigans.
The sim card would be what connects you to the mobile network for any given carrier. Try pulling it and reinserting it. Maybe after a reboot. See if you have options under sim card, mine are greyed out but I think some carriers have more than one option under sim.
I did finally get it to work. I had to call straight talk and work with the support staff. They changed my apn and did some other behind the scenes changes that got it to work.
urover said:
Were you able to resolve this? My device was fine on OOS13.0 but had the same issue on OOS13.1.
Fed up with OnePlus and T-Mobile and their shenanigans.
Click to expand...
Click to collapse

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