Verizon S8 with tmobile SIM - Cannot run system update - Samsung Galaxy S8 Questions and Answers

Neither on wifi nor cellular will it check for update. I get the error "sorry, we are having trouble authenticating your device"
Any idea how to fix this ?

wondering the same :/ anyone have anything?

see my post here. besides flashing the t-mobile ummm rom I guess over it, you won't be able to update. I've tried samsung and t-mobile and the only thing that will work besides that is to borrow a sim from a friend and use that... https://forum.xda-developers.com/galaxy-s8/help/best-buy-screw-t3594359/page2

try it today. it should work. the servers were having issues last night and this morning.

lotreaglesfan said:
try it today. it should work. the servers were having issues last night and this morning.
Click to expand...
Click to collapse
will not work because system updates are coming from carrier and having a tmobile sim in a verizon phone means verizon will not allow you to connect to their update server...

insomnia said:
will not work because system updates are coming from carrier and having a tmobile sim in a verizon phone means verizon will not allow you to connect to their update server...
Click to expand...
Click to collapse
Thats not the case. I am using vzw GS8 on att and I receive updates fine

Well I'm confused then. I was able to do the last update with a t-mobile Sim in the phone? Right now when I try checking for updates it errors out saying it couldn't be authenticated. Anyone have any clue?

Hope I can help you!
How to update your system if you're not using the carrier from your S8(+) version.

insomnia said:
Neither on wifi nor cellular will it check for update. I get the error "sorry, we are having trouble authenticating your device"
Any idea how to fix this ?
Click to expand...
Click to collapse
you wont be able to updated through wifi or LTE unless you use a verizon SIM but you can do it easily using your computer and samsung smart switch.

eoga said:
you wont be able to updated through wifi or LTE unless you use a verizon SIM but you can do it easily using your computer and samsung smart switch.
Click to expand...
Click to collapse
Are you able to update using your computer?

insomnia said:
Neither on wifi nor cellular will it check for update. I get the error "sorry, we are having trouble authenticating your device"
Any idea how to fix this ?
Click to expand...
Click to collapse
Try to get at least an inactivated Verizon sim card from any Verizon store or you can also try a normal working Verizon sim. I had AT&T Galaxy S5 and it needed the carrier's sim card to even check for update. I took the sim, put it in, checked for update and was able to install it.

Fix to your issue
Hey guys so I do also share the same situation, I have a Verizon s8+ yet I have T-Mobile One as my coverage
Because it's not authenticated as a Verizon provided account it simply won't update
Now.. the solution to updating isn't directly on your device.
It's within the Samsung Smart switch App for either Mac or windows, you can run an update through there with little to no problems at all and finally keep your device up to date without having to return it for an unlocked one.
Just a brief note regarding the smart switch App, keep in mind that sometimes the update will freeze at a certain percentage on the computer so just be sure to close the app out only if your Samsung device hasn't received the green upload screen yet.
Hopefully this helps out alot of you guys ?
Best regards

lotreaglesfan said:
see my post here. besides flashing the t-mobile ummm rom I guess over it, you won't be able to update. I've tried samsung and t-mobile and the only thing that will work besides that is to borrow a sim from a friend and use that... https://forum.xda-developers.com/galaxy-s8/help/best-buy-screw-t3594359/page2
Click to expand...
Click to collapse
I'd like to flash mine to t mobile, I'm begging you to help me with this!!!
Sent from my SM-G955U using Tapatalk

I've seen a bunch of info on the forums on how to flash the T-Mo ROM on an s8 - as well as flashing the Samsung Unlocked ROM on the s8 but frankly, almost all the threads are from back at the phone launch - and it is unclear to me which roms & programs to search for.
In a similar vein - I'm a noob to the whole process using oden - which I think is what i would need to use. I have experience from years ago running cyanogen mods on a nook tablet and messing with windows phones - but nothing recent and things have changed a lot.
I've read conflicting reports throughout the forums on doing this...
I'm running a VZW Branded (but it's now "unlocked")
Model: s8 SM-G-950U
Build #: NRD90M.G950USQS2BQL1
Baseband #: G950USQS2BQL1
What I'm looking for (really the right word is "NEED"):
Access to lower 700 A block (full band 12 use)
Ability to get OTA Updates
Mobile Hotspot Functionality
WiFi Calling
VoLTE
Bixby
If I could have these all running the Samsung Unlocked ROM - then that would be preferred...
If not - I would want to flash the T-Mobile ROM.
I need to know ASAP as I only have 14days from today (2/14/18) to figure this out or go back to VZW
Many thanks!
~chris

Related

Unlocked S7 from Sprint and failed attempts to get on T-Mobile data

I was finally able to get Sprint to unlock my S7 and my husband's S7 Edge. I then had to run the 'Unlock UICC' but I was still unable to get on the T-Mobile data network. It turns out T-Mobile did not activate the data component on our accounts. After adding the APN, updating their system and two hours later, the S7 Edge connected but my S7 remains unable to connect. T-Mobile couldn't figure it out and I have a ticket open with a 72 hour window. . .
Two questions:
1) I think the error has to do with the fact that with the latest Android update, I did it after my phones were unlocked by Sprint and the T-Mobile SIM card was recognized by my S7. The reason is because this is the only difference from the S7 Edge and I keep receiving error messages about the update not being confirmed. It also keeps attempting to run the PRL update process and I don't think that applies to the T-Mobile network. Is a factory reset the only answer?
2) If I factory reset my S7, will that take away the Sprint intro and bloatware when I restart it with my T-Mobile SIM in the phone?
Thank you in advance for entertaining my newbie questions.
wontonie said:
I was finally able to get Sprint to unlock my S7 and my husband's S7 Edge. I then had to run the 'Unlock UICC' but I was still unable to get on the T-Mobile data network. It turns out T-Mobile did not activate the data component on our accounts. After adding the APN, updating their system and two hours later, the S7 Edge connected but my S7 remains unable to connect. T-Mobile couldn't figure it out and I have a ticket open with a 72 hour window. . .
Two questions:
1) I think the error has to do with the fact that with the latest Android update, I did it after my phones were unlocked by Sprint and the T-Mobile SIM card was recognized by my S7. The reason is because this is the only difference from the S7 Edge and I keep receiving error messages about the update not being confirmed. It also keeps attempting to run the PRL update process and I don't think that applies to the T-Mobile network. Is a factory reset the only answer?
2) If I factory reset my S7, will that take away the Sprint intro and bloatware when I restart it with my T-Mobile SIM in the phone?
Thank you in advance for entertaining my newbie questions.
Click to expand...
Click to collapse
You may have to flash tmobile or the u firmware because even though the hardware supports all the bands, the software doesn't.
Sent from my SM-G930U using XDA-Developers Legacy app
Thanks Ivpre! I'll try that and see where I get. I appreciate the help.
wontonie said:
Thanks Ivpre! I'll try that and see where I get. I appreciate the help.
Click to expand...
Click to collapse
Just remember, if you put a sprint sim card back in, it will probably relock the phone and you will have to unlock it again.
As long as it was unlocked properly it shouldn't lock not matter what sim you use , and if you put the U firmware on it you can freely switch between all carriers with no issue at all
goonygugle said:
As long as it was unlocked properly it shouldn't lock not matter what sim you use , and if you put the U firmware on it you can freely switch between all carriers with no issue at all
Click to expand...
Click to collapse
True, but some online services for this are hit and miss.
Sent from my SM-G930U using XDA-Developers Legacy app
lvpre said:
True, but some online services for this are hit and miss.
Sent from my SM-G930U using XDA-Developers Legacy app
Click to expand...
Click to collapse
Yeah that is what I'm finding out, I have done a few unlocks over the last few days for people who lost their unlocks, I have yet to have one of mine re-lock, but certainly doesn't mean it won't happen

Verizon Essential stuck in 3G after the upgrade

Before I updated via OTA to 8.1 the Essential was connecting to LTE without issue. Since 8,1 I have to connect to CDMA and 3g in order to user my Dialer, otherwise Server Error is generated. No calls in or out.
I wanted to downgrade Yes rebooted, factory reset, etc.
I searched google up and down with no real answers that work. How do I get Sideload working again? It has to be a simple configuration or driver problem I will assume.
Thanks
Im in the same situation you are in also im on 3g at 1.50mbs up & down i have searched every where....
Exxeviant said:
Im in the same situation you are in also im on 3g at 1.50mbs up & down i have searched every where....
Click to expand...
Click to collapse
Here you go
https://forum.xda-developers.com/showpost.php?p=74920423&postcount=506
wolfu11 said:
Here you go
https://forum.xda-developers.com/showpost.php?p=74920423&postcount=506
Click to expand...
Click to collapse
Thanks. Still stuck using 3G. I can connect to 4G/LTE but cannot make phone calls as I still get the Server Error, Try Again.
Bigdny said:
Thanks. Still stuck using 3G. I can connect to 4G/LTE but cannot make phone calls as I still get the Server Error, Try Again.
Click to expand...
Click to collapse
I wrote that post that he referred you to, and while it worked in Oreo 8.0 it does not seem to work in 8.1 for me either.
Try this:
dial *228 and get a PRL update
reboot
*#*#4636#*#* (it may take a few seconds for it to come up if you do it right after a reboot)
set it to LTE/WCDMA
reboot
(you may have to check in mobile network settings that your APN is set to VZWINTERNET)
Let me know how it works out for you. I know that Verizon doesnt support WCDMA, but it forces you over to the Verizon LTE bands which is more or less the goal of this. For some reason this functions differently than any of the other settings that include LTE in them (believe me, I've tried them).
wolfhelm said:
I wrote that post that he referred you to, and while it worked in Oreo 8.0 it does not seem to work in 8.1 for me either.
Try this:
dial *228 and get a PRL update
reboot
*#*#4636#*#* (it may take a few seconds for it to come up if you do it right after a reboot)
set it to LTE/WCDMA
reboot
(you may have to check in mobile network settings that your APN is set to VZWINTERNET)
Let me know how it works out for you. I know that Verizon doesnt support WCDMA, but it forces you over to the Verizon LTE bands which is more or less the goal of this. For some reason this functions differently than any of the other settings that include LTE in them (believe me, I've tried them).
Click to expand...
Click to collapse
Well I reset my PRL via *228 and sure enough selecting 4G/LTE does put us at LTE/wcdma but my phone functions perfectly. I do notice the menus are changed and I got a couple other options though now. See attached
wolfu11 said:
Well I reset my PRL via *228 and sure enough selecting 4G/LTE does put us at LTE/wcdma but my phone functions perfectly. I do notice the menus are changed and I got a couple other options though now. See attached
Click to expand...
Click to collapse
Yep those are how the menu should look for a device that's not locked to sprint. It seems to me there are some firmware files that prefer sprint in these beta builds, because even on other carriers (and more than one person has said this) you can see 'sprint' pop up in the bar or in the settings even when you arent on sprint.
Interesting that yours gives you the option of 'wifi calling provisioned', I cant get that to not be greyed out on mine.
wolfhelm said:
Yep those are how the menu should look for a device that's not locked to sprint. It seems to me there are some firmware files that prefer sprint in these beta builds, because even on other carriers (and more than one person has said this) you can see 'sprint' pop up in the bar or in the settings even when you arent on sprint.
Interesting that yours gives you the option of 'wifi calling provisioned', I cant get that to not be greyed out on mine.
Click to expand...
Click to collapse
Yeah I've screwed with this phone so much I don't know what I did LOL but now it shows wifi calling even in dialer. I'm not sure if it really works cuz I have a good signal so it never switches. My e911 address is set up from my Moto z and I do have a wear24 watch tied to this phone not sure if that's what triggered it. ? I did get a new SIM card on Monday as well because I was fighting with the vzw crap so I don't know exactly what triggered the WiFi calling.
wolfhelm said:
I wrote that post that he referred you to, and while it worked in Oreo 8.0 it does not seem to work in 8.1 for me either.
Try this:
dial *228 and get a PRL update
reboot
*#*#4636#*#* (it may take a few seconds for it to come up if you do it right after a reboot)
set it to LTE/WCDMA
reboot
(you may have to check in mobile network settings that your APN is set to VZWINTERNET)
Let me know how it works out for you. I know that Verizon doesnt support WCDMA, but it forces you over to the Verizon LTE bands which is more or less the goal of this. For some reason this functions differently than any of the other settings that include LTE in them (believe me, I've tried them).
Click to expand...
Click to collapse
Thank you for the steps but still cannot use 4G for phone calls, but it does work for internet, facebook, email,etc.
Have to go back to 3G for phone calls.
Very interesting why it happening and not widespread. No special configurations or setups on my phone.
Bigdny said:
Thank you for the steps but still cannot use 4G for phone calls, but it does work for internet, facebook, email,etc.
Have to go back to 3G for phone calls.
Very interesting why it happening and not widespread. No special configurations or setups on my phone.
Click to expand...
Click to collapse
Are you on 8.0 or 8.1?
wolfhelm said:
Are you on 8.0 or 8.1?
Click to expand...
Click to collapse
I upgraded to 8.1 via OTA. No root, no rom.
Bigdny said:
I upgraded to 8.1 via OTA. No root, no rom.
Click to expand...
Click to collapse
That's where I'm at too... the one thing that might be different about this is I tried my old steps first before figuring out how to get it to work with these new ones... seems like a lot of effort, but it might be what is needed (or some amount of it) to get it all working. So try going through the old ones before the new ones (you probably dont need to *228 again since you just did)
My old steps linked here (these worked in 8.0, if they work for you in 8.1, more power to you, but they dont work for me):
https://forum.xda-developers.com/showpost.php?p=74920423&postcount=506
I'm still routinely messing with it because I feel like the setting I have now prevents me from falling back to CDMA if LTE is unavailable for some reason. Fortunately that is a rarity for me... but I maintain that Essential has something in the ROM itself that is preferring sprint and I think it's screwing with us using Verizon.
wolfhelm said:
That's where I'm at too... the one thing that might be different about this is I tried my old steps first before figuring out how to get it to work with these new ones... seems like a lot of effort, but it might be what is needed (or some amount of it) to get it all working. So try going through the old ones before the new ones (you probably dont need to *228 again since you just did)
My old steps linked here (these worked in 8.0, if they work for you in 8.1, more power to you, but they dont work for me):
https://forum.xda-developers.com/showpost.php?p=74920423&postcount=506
I'm still routinely messing with it because I feel like the setting I have now prevents me from falling back to CDMA if LTE is unavailable for some reason. Fortunately that is a rarity for me... but I maintain that Essential has something in the ROM itself that is preferring sprint and I think it's screwing with us using Verizon.
Click to expand...
Click to collapse
There is something there.
I've done that procedure.
If I go into the menu and play around it will try to connect to sprint even with a Verizon SIM. Go figure?
tech_head said:
There is something there.
I've done that procedure.
If I go into the menu and play around it will try to connect to sprint even with a Verizon SIM. Go figure?
Click to expand...
Click to collapse
Exactly. If I leave it on certain settings it'll actually sit there and tell me I'm connected to Sprint.
wolfhelm said:
Exactly. If I leave it on certain settings it'll actually sit there and tell me I'm connected to Sprint.
Click to expand...
Click to collapse
I just reported this to Essential in their beta feedback.
Others should report their similar issues.
It seems to be associated with them making a unified release.
If you look at some releases they are specifically for Sprint or Not.
tech_head said:
I just reported this to Essential in their beta feedback.
Others should report their similar issues.
It seems to be associated with them making a unified release.
If you look at some releases they are specifically for Sprint or Not.
Click to expand...
Click to collapse
That's a good point, I have reported as well.
tech_head said:
I just reported this to Essential in their beta feedback.
Others should report their similar issues.
It seems to be associated with them making a unified release.
If you look at some releases they are specifically for Sprint or Not.
Click to expand...
Click to collapse
Doing the same right now. Just glad Im not the only one having the problem.
Bigdny said:
Thank you for the steps but still cannot use 4G for phone calls, but it does work for internet, facebook, email,etc.
Have to go back to 3G for phone calls.
Very interesting why it happening and not widespread. No special configurations or setups on my phone.
Click to expand...
Click to collapse
Try turning off Enchanted 4G LTE Mode. It's possible going to 8.1 just reset this setting to on. This should only be on if you have HD Voice enabled on your line on Verizon (you'll have to call Verizon to enable it, it's a free feature).
This should fix server error on 4G, randomly connecting to Sprint is a separate issue.
UPDATE Now working
Took the advice from someone on Reddit who had the same problem. Ran to VZW store and received a new SIM. Without any programming on my end or reboot, back to LTE without issue. FINALLY. As soon as the rep popped in the SIM the essential connected on its own.
Bigdny said:
Took the advice from someone on Reddit who had the same problem. Ran to VZW store and received a new SIM. Without any programming on my end or reboot, back to LTE without issue. FINALLY. As soon as the rep popped in the SIM the essential connected on its own.
Click to expand...
Click to collapse
Just wanted to second this post that a new sim card is the key to solving this issue. In my case, I was using Red Pocket CDMA (VZW network), and I ran into the same problem. Red Pocket rep explained to me that my sim got provisioned to 3g only and that I needed a new sim to connect to LTE. As soon as we switched to a new sim, I got LTE. I hope this helps others.

How to get latest ATT OTA/Firmware?

Hey Guys,
So I picked up the AT&T variant of the v35. I have been spending the last hour online trying to hunt down the latest firmware for this thing (looks like March) to manually get my device up to date. I have not been able to find anything. So I am trying to explore other options. I have T-Mobile. I tried popping my sim card in and checking for updates both with LTE on/off and wifi on/off. That didnt work. I then grabbed my wifes Cricket (AT&T) Sim card. Repeated the same process and still nothing. I also downloaded LG Bridge and tried to run an update. LG Bridge just error'd on with a trying to connect error. However, my phone was recognized in the lower status bar. The last thing I can think of is to maybe try and grab a Straight Talk 35 dollar sim card and try to update that way. With the hope that that proper AT&T registration network acknowledgements and handshaking happens so that my device can finally receive the OTA's over the network as it should.
cas8180 said:
Hey Guys,
So I picked up the AT&T variant of the v35. I have been spending the last hour online trying to hunt down the latest firmware for this thing (looks like March) to manually get my device up to date. I have not been able to find anything. So I am trying to explore other options. I have T-Mobile. I tried popping my sim card in and checking for updates both with LTE on/off and wifi on/off. That didnt work. I then grabbed my wifes Cricket (AT&T) Sim card. Repeated the same process and still nothing. I also downloaded LG Bridge and tried to run an update. LG Bridge just error'd on with a trying to connect error. However, my phone was recognized in the lower status bar. The last thing I can think of is to maybe try and grab a Straight Talk 35 dollar sim card and try to update that way. With the hope that that proper AT&T registration network acknowledgements and handshaking happens so that my device can finally receive the OTA's over the network as it should.
Click to expand...
Click to collapse
You need to be AT&T customer to receive AT&T OTA updates on AT&T branded devices.
Sent via open market LG US998 V30/V30+
I have TracFone sim in mine
I Updated to last version ota and I use TracFone byop att compatible sim card in my att lg v35... My last lg an LgG6 was a Verizon phone and I did not have Verizon either and always did ota updates... The latest is Feb security update...
tryst10 said:
I Updated to last version ota and I use TracFone byop att compatible sim card in my att lg v35... My last lg an LgG6 was a Verizon phone and I did not have Verizon either and always did ota updates... The latest is Feb security update...
Click to expand...
Click to collapse
Thank you tryst thats what I was looking for. Worst case scenario finding a mvno that allows you to register on att so you can successfully got the updates.
ChazzMatt said:
You need to be AT&T customer to receive AT&T OTA updates on AT&T branded devices.
Sent via open market LG US998 V30/V30+
Click to expand...
Click to collapse
Not true. I have an unlocked V35 AT&T version using a Red Pocket SIM and receive updates just fine.
ericmartin152 said:
Not true. I have an unlocked V35 AT&T version using a Red Pocket SIM and receive updates just fine.
Click to expand...
Click to collapse
OK, you're the exception.
I still stand behind what I said. I've seen it too many times. The guy I replied to could not get an update even with Cricket SIM, and Cricket is OWNED by AT&T.
Sent via open market LG US998 V30/V30+
cas8180 said:
Hey Guys,
So I picked up the AT&T variant of the v35. I have been spending the last hour online trying to hunt down the latest firmware for this thing (looks like March) to manually get my device up to date. I have not been able to find anything. So I am trying to explore other options. I have T-Mobile. I tried popping my sim card in and checking for updates both with LTE on/off and wifi on/off. That didnt work. I then grabbed my wifes Cricket (AT&T) Sim card. Repeated the same process and still nothing. I also downloaded LG Bridge and tried to run an update. LG Bridge just error'd on with a trying to connect error. However, my phone was recognized in the lower status bar. The last thing I can think of is to maybe try and grab a Straight Talk 35 dollar sim card and try to update that way. With the hope that that proper AT&T registration network acknowledgements and handshaking happens so that my device can finally receive the OTA's over the network as it should.
Click to expand...
Click to collapse
Go to the LG support page for your phone. You can download the update from there.
ericmartin152 said:
Go to the LG support page for your phone. You can download the update from there.
Click to expand...
Click to collapse
Show us screenshot of AT&T firmware you can download from LG Support page. Please. AT&T doesn't allow public release of their firmware unless you found something no one else knows about?
Sent via open market LG US998 V30/V30+
LG Software
ChazzMatt said:
Show us screenshot of AT&T firmware you can download from LG Support page. Please. AT&T doesn't allow public release of their firmware unless you found something no one else knows about?
Sent via open market LG US998 V30/V30+
Click to expand...
Click to collapse
Go to the LG website and find your model of phone. Click on the Support Tab to the right. Then click on View Product Support. Scroll down to Software and Firmware, then to Help Library. Click on Software Update to see all of the updates that have been made and what they were for. You will need to use LG Bridge on your PC to update your phone if you did not receive it via OTA.
ChazzMatt said:
Show us screenshot of AT&T firmware you can download from LG Support page. Please. AT&T doesn't allow public release of their firmware unless you found something no one else knows about?
Sent via open market LG US998 V30/V30+
Click to expand...
Click to collapse
ericmartin152 said:
Go to the LG website and find your model of phone. Click on the Support Tab to the right. Then click on View Product Support. Scroll down to Software and Firmware, then to Help Library. Click on Software Update to see all of the updates that have been made and what they were for. You will need to use LG Bridge on your PC to update your phone if you did not receive it via OTA.
Click to expand...
Click to collapse
No, that's generic instructions for every carrier EXCEPT AT&T. You'll never get AT&T LG firmware that way. They only do FOTA.
AT&T doesn't allow KDZ via LG Bridge. If they did, there would be public AT&T KDZ available, as I've snagged other LG KDZ that way and even provided the LG Bridge Server DOWNLOAD URL links for people to download themselves, if they don't want to use my KDZ...
Sprint also doesn't allow LG Bridge downloads or public KDZ release for the same reason. Sprint doesn't sell the V35, but they sell other LG flagship phones.
Sent via open market LG US998 V30/V30+
ericmartin152 said:
Not true. I have an unlocked V35 AT&T version using a Red Pocket SIM and receive updates just fine.
Click to expand...
Click to collapse
I just got a red pocket sim. Any suggestions? Been trying all day and I can't get it to push me out and update.
Hello new to the v35 forums but I receive updates just fine. I'm using an unlocked at&t version of the phone running on straight talk, although straight talk uses AT&T towers which probably doesn't hurt lol
cas8180 said:
I just got a red pocket sim. Any suggestions? Been trying all day and I can't get it to push me out and update.
Click to expand...
Click to collapse
Make sure you have the APN setup exactly like Red Pockets instructions. Restart the phone after you do that, then make sure you have the 4G LTE indicator on the status bar.
ericmartin152 said:
Make sure you have the APN setup exactly like Red Pockets instructions. Restart the phone after you do that, then make sure you have the 4G LTE indicator on the status bar.
Click to expand...
Click to collapse
Did all of that still no update. Jumped on WiFi check again still no update. I also set my date forward day after day for about 10 days trying to force the phone to contact the appropriate servers to get the update. Still nothing. And yes I have 4g LTE and full service.
Any other ideas?
ericmartin152 said:
Go to the LG support page for your phone. You can download the update from there.
Click to expand...
Click to collapse
I tried this as well and no you can not. The site redirected you to lg bridge. The windows software recognizes my phone. however whenever I do an update check it always errors out and says please try again.
cas8180 said:
Did all of that still no update. Jumped on WiFi check again still no update. I also set my date forward day after day for about 10 days trying to force the phone to contact the appropriate servers to get the update. Still nothing. And yes I have 4g LTE and full service.
Any other ideas?
Click to expand...
Click to collapse
Are you sure that your phone is due an update? What model do you have? I have a V35. Current security patch is dated Feb. 1. Software version is V350AWM12e.
ericmartin152 said:
Are you sure that your phone is due an update? What model do you have? I have a V35. Current security patch is dated Feb. 1. Software version is V350AWM12e.
Click to expand...
Click to collapse
Yes! I confirmed it on att website.
My apn settings
cas8180 said:
I tried this as well and no you can not. The site* redirected you to lg bridge. The windows software recognizes my phone. however whenever I do an update check it always errors out and says please try again.
Click to expand...
Click to collapse
Right. You can not. AT&T only does FOTA. You will never get AT&T LG firmware via LG Bridge nor from any official LG website.
AT&T does not release KDZ nor allow it to be released by LG.
Ok this is for the nay Sayers and people in doubt. So it turns out I actually have an at&t store in the plaza that I work in. My plaza is huge and the store is somewhat hidden so I simply didn't see it. Anyways I was getting ready to take my phone into the store to see if they could update it. But for the hell of it, I connected it to my work wifi and still using the red pocket sim, bumped the date time up by 5 days and did software update check. Boom! Updates started coming down. So what this tells me is that there could be something about geo location or even what cell tower your phone is connected too that it's checking for updates against. Lesson learned here I did not have a at&t account. I indirectly had an at&t through mvno reseller redpocket and was in fact able to get an OTA update from att.

Verizon phone shows "Sprint" as provider?

Hi, I have Verizon and after updating to Android 10 today (official Verizon OTA update), when I check the SIM status it will sometimes say "Sprint". It'll also sometimes say "Sprint" when I swipe down from top and look in upper right hand corner. Has anyone seen this? Any idea why? SIM card came from Verizon when I switched over from Sprint to VzW a number of months ago.
Thanks.
ayoldguy1 said:
Hi, I have Verizon and after updating to Android 10 today (official Verizon OTA update), when I check the SIM status it will sometimes say "Sprint". It'll also sometimes say "Sprint" when I swipe down from top and look in upper right hand corner. Has anyone seen this? Any idea why? SIM card came from Verizon when I switched over from Sprint to VzW a number of months ago.
Thanks.
Click to expand...
Click to collapse
When you switched to Verizon, were you still just accepting OTAs? It kinda sounds like you still getting Sprint OTAs.
I bought a used Sprint phone, then fastboot flashed the Essential image, which prompts for the Essential OTA.
Same. When I look up Mobile network in settings it shows Verizon, but when I look from pulldown notification, it says Sprint. Tried network reset and no change.
ktmom said:
When you switched to Verizon, were you still just accepting OTAs? It kinda sounds like you still getting Sprint OTAs.
I bought a used Sprint phone, then fastboot flashed the Essential image, which prompts for the Essential OTA.
Click to expand...
Click to collapse
I was just accepting OTAs. But the SIM is a Verizon SIM? Also, it seems like I have data and can make calls... how is that possible? I've gotten OTAs before (Android Pie) and didn't have this issue.
dark_isz said:
Same. When I look up Mobile network in settings it shows Verizon, but when I look from pulldown notification, it says Sprint. Tried network reset and no change.
Click to expand...
Click to collapse
Do you feel that you're actually using the Sprint network? I can't see hotspot toggle anymore in Settings, I can't see a way to navigate there.
I'm the same but I feel I'm on Verizon network and not Sprint. APN says Sprint though. As long as I use Verizon Messages app, MMS/SMS work fine though. 4G and calls work fine.
If you (y'all) go to the APN settings (settings -> Network & Internet -> Mobile Network -> Advanced -> Access Point Names), are they Verizon? Have you looked up the Verizon APNs and compared to what you have?
I'm having the same exact issue. Before update, all APNs were Verizon. Post update, they'll be Verizon at first then randomly change to being all of Sprint's... How weird.
Mobile Network says Verizon, APNs say Sprint, SIM status says Sprint, and Sprint's OMADM updates setting appears under about phone as well. For some reason, the phone states its brand as Sprint too, even though the device is unlocked.
jffwarner0 said:
I'm having the same exact issue. Before update, all APNs were Verizon. Post update, they'll be Verizon at first then randomly change to being all of Sprint's... How weird.
Mobile Network says Verizon, APNs say Sprint, SIM status says Sprint, and Sprint's OMADM updates setting appears under about phone as well.
Click to expand...
Click to collapse
When the phone was switched off of Sprint's network into Verizon's, was the firmware switched from the Sprint dedicated releases to the Essential generic release? Basically you'd have to fastboot flashed a factory image downloaded from Essential's developer page.
I'm not saying this definitely fixes the problem, but the Sprint phones have firmware specific to them.
ktmom said:
When the phone was switched off of Sprint's network into Verizon's, was the firmware switched from the Sprint dedicated releases to the Essential generic release? Basically you'd have to fastboot flashed a factory image downloaded from Essential's developer page.
I'm not saying this definitely fixes the problem, but the Sprint phones have firmware specific to them.
Click to expand...
Click to collapse
This one was never on Sprint's network. Maybe mine just got the wrong Android 10 OTA pushed to it then? I'm assuming a factory reset will probably be my only hope then.
jffwarner0 said:
This one was never on Sprint's network. Maybe mine just got the wrong Android 10 OTA pushed to it then? I'm assuming a factory reset will probably be my only hope then.
Click to expand...
Click to collapse
No, I doubt that the wrong releases got pushed. It dawns on me that I haven't been seeing separate images on Essential for the Sprint, and everyone else for at least a year. Maybe they merged the releases and something in the build prop is whacked.
ktmom said:
No, I doubt that the wrong releases got pushed. It dawns on me that I haven't been seeing separate images on Essential for the Sprint, and everyone else for at least a year. Maybe they merged the releases and something in the build prop is whacked.
Click to expand...
Click to collapse
So I guess I'll have to wait for the October OTA. Fun times.
Are you using the latest version too?
jffwarner0 said:
So I guess I'll have to wait for the October OTA. Fun times.
Are you using the latest version too?
Click to expand...
Click to collapse
No [emoji854] it's my daily driver, rooted with a few mods. I typically wait until the release after a major version upgrade to do the upgrade. That gives me time to see if there are problems that will affect my use case.
ktmom said:
No [emoji854] it's my daily driver, rooted with a few mods. I typically wait until the release after a major version upgrade to do the upgrade. That gives me time to see if there are problems that will affect my use case.
Click to expand...
Click to collapse
That's what I typically do too. I saw that this was the second one for 10 put out, so I figured I was all good. Especially since the subreddit had been positive all of yesterday about it. I'm now wishing I could revert back without losing my settings, non-play store apps, and data.
jffwarner0 said:
That's what I typically do too. I saw that this was the second one for 10 put out, so I figured I was all good. Especially since the subreddit had been positive all of yesterday about it. I'm now wishing I could revert back without losing my settings, non-play store apps, and data.
Click to expand...
Click to collapse
It's the first of the "stable" releases. Everything else has been beta releases.
ktmom said:
It's the first of the "stable" releases. Everything else has been beta releases.
Click to expand...
Click to collapse
It is? I could've sworn I had one pop-up before this one and this one was being billed as a "hotfix" for service issues from the first "stable" release. Oh well, guess I get Sprint service speeds for a month.
Also having same issue
Hi, all. I'm so happy I found this thread. I have an Essential that was purchased from Sprint and unlocked immediately in November of 2017. It has worked almost flawlessly since on Verizon (lousy battery life some months and some odd camera stuff going on here and there).
I have always taken the OTA updates and never had an issues. I took the Android 10 update as soon as it showed available in September. A few days later my phone was showing "roaming". I reset it a few times, pulled the SIM, etc. and got it working again but the SIM continued to show Sprint. A few more restarts and it showed Verizon.
This kept happening every few days. A few restarts and it was back on Verizon. I even had the Verizon store put a new SIM in when restarts weren't fixing it.
Now I am stuck in Sprint mode for several weeks and cannot get it back on Verizon.
The issue is you cannot send/receive MMS when in Sprint mode AND I cannot receive voicemails.
I am no longer up for flashing firmware, etc. I got that out of my system years ago and just want phones that work and don't cost a fortune. I'm hoping I can recover this thing without major surgery, because my old Moto G4 is a really bad phone at this stage in its life. I finally switched last week when my wife got mad that I wasn't responding to her MMS messages. First time I plugged the Moto into my car, Android Auto nearly killed it! LOL
Is there a fix for this? I can't live without MMS (or rather, my colleagues and family can't) so I may have to buy a Pixel soon.
Thanks!
mkempton said:
Hi, all. I'm so happy I found this thread. I have an Essential that was purchased from Sprint and unlocked immediately in November of 2017. It has worked almost flawlessly since on Verizon (lousy battery life some months and some odd camera stuff going on here and there).
I have always taken the OTA updates and never had an issues. I took the Android 10 update as soon as it showed available in September. A few days later my phone was showing "roaming". I reset it a few times, pulled the SIM, etc. and got it working again but the SIM continued to show Sprint. A few more restarts and it showed Verizon.
This kept happening every few days. A few restarts and it was back on Verizon. I even had the Verizon store put a new SIM in when restarts weren't fixing it.
Now I am stuck in Sprint mode for several weeks and cannot get it back on Verizon.
The issue is you cannot send/receive MMS when in Sprint mode AND I cannot receive voicemails.
I am no longer up for flashing firmware, etc. I got that out of my system years ago and just want phones that work and don't cost a fortune. I'm hoping I can recover this thing without major surgery, because my old Moto G4 is a really bad phone at this stage in its life. I finally switched last week when my wife got mad that I wasn't responding to her MMS messages. First time I plugged the Moto into my car, Android Auto nearly killed it! LOL
Is there a fix for this? I can't live without MMS (or rather, my colleagues and family can't) so I may have to buy a Pixel soon.
Thanks!
Click to expand...
Click to collapse
Have you looked at the APN that is being used? Settings -> network & internet -> mobile network -> advanced -> all the way down
ktmom said:
Have you looked at the APN that is being used? Settings -> network & internet -> mobile network -> advanced -> all the way down
Click to expand...
Click to collapse
Thanks for the quick reply.
"Mobile Network" in the primary menu shows Verizon, but the APNs look like Sprint names.
OTA
otasn
SPCS Global
cinet.spcs
Sprint
sprint
Sprint MMS
n.ispsn
mkempton said:
Thanks for the quick reply.
"Mobile Network" in the primary menu shows Verizon, but the APNs look like Sprint names.
OTA
otasn
SPCS Global
cinet.spcs
Sprint
sprint
Sprint MMS
n.ispsn
Click to expand...
Click to collapse
Look up the correct APNs for Verizon and create the correct ones. Once they work, delete the sprint ones.
Edit:
I know you said your over the days of flashing, but I think I would sideload the first A10 OTA from Essential's Developer's site. You can do that in stock recovery, just using ADB.
Hopefully that will get you off the Sprint software. It's what I did back when I got a sprint version (used). I always start with the first release of the current version on the device. Often the first major release has specific stuff that doesn't get passed on in future updates. Or, that may just show how old school I am [emoji4]

T-Mobile OnePlus Android 13 Update finally here.

Run the update checker twice back to back.
Yup got it the other day
Lz3807775t said:
Yup got it the other day
Click to expand...
Click to collapse
I checked in the morning and no dice, then just past midnight it allowed it.
No March patch- already got it on other brand phones.
I got it the other day. It is sooo much better than OOS 12. It's like a whole new phone.
I'm still waiting on my update alert to Android 13. Still sitting on Android 12 at the moment T-Mobile variant
info[]box1 said:
I'm still waiting on my update alert to Android 13. Still sitting on Android 12 at the moment T-Mobile variant
Click to expand...
Click to collapse
Did you check your update , it should be there for you to get
Lz3807775t said:
Did you check your update , it should be there for you to get
Click to expand...
Click to collapse
Lz3807775t said:
Did you check your update , it should be there for you to get
Click to expand...
Click to collapse
I finally Android 13 today update came over night.
I got it last night. It killed my mobile data. Wi-fi works fine but not mobile. I've checked the APN settings, I've reset the network options, I've even done a full factory reset. Nothing works.
Why? I think it's because I carrier unlocked the sim and have been running on Verizon through StraightTalk. I think the update is preventing me from connecting to Verizon and there is nothing I can do about it. I also can't downgrade to Android 12. I'm trying to figure out what to do next. It looks like I may can use a tool to change over to the EU version which will then let me go back to 12 or possibly unlock the bootloader without waiting weeks on OnePlus to send me a code.
the Google Voice redirection still broken under OOS13 any variant
Anyone working on a custom recovery for 13 on T-Mobile OnePlus 8 yet?
Its may 2nd and the android 13 update isn't on my phone. are you all sure you're using T-Mobile?
txnari said:
Its may 2nd and the android 13 update isn't on my phone. are you all sure you're using T-Mobile?
Click to expand...
Click to collapse
I'm on T-Mobile with a Rooted one plus 8 5g on stock Android 13. It was an OTA update a couple weeks ago here in Indianapolis.
Jeremynew98 said:
I'm on T-Mobile with a Rooted one plus 8 5g on stock Android 13. It was an OTA update a couple weeks ago here in Indianapolis.
Click to expand...
Click to collapse
I just restarted my phone and check again, and it finally showed up really weird that it didn't show up till now
txnari said:
I just restarted my phone and check again, and it finally showed up really weird that it didn't show up till now
Click to expand...
Click to collapse
Good deal. I didn't even know there was an Android update coming, I had a notification and figured it was a security update. I installed it and was pleasantly surprised.
axeman71 said:
I got it last night. It killed my mobile data. Wi-fi works fine but not mobile. I've checked the APN settings, I've reset the network options, I've even done a full factory reset. Nothing works.
Why? I think it's because I carrier unlocked the sim and have been running on Verizon through StraightTalk. I think the update is preventing me from connecting to Verizon and there is nothing I can do about it. I also can't downgrade to Android 12. I'm trying to figure out what to do next. It looks like I may can use a tool to change over to the EU version which will then let me go back to 12 or possibly unlock the bootloader without waiting weeks on OnePlus to send me a code.
Click to expand...
Click to collapse
Were you able to resolve this? My device was fine on OOS13.0 but had the same issue on OOS13.1.
Fed up with OnePlus and T-Mobile and their shenanigans.
The sim card would be what connects you to the mobile network for any given carrier. Try pulling it and reinserting it. Maybe after a reboot. See if you have options under sim card, mine are greyed out but I think some carriers have more than one option under sim.
I did finally get it to work. I had to call straight talk and work with the support staff. They changed my apn and did some other behind the scenes changes that got it to work.
urover said:
Were you able to resolve this? My device was fine on OOS13.0 but had the same issue on OOS13.1.
Fed up with OnePlus and T-Mobile and their shenanigans.
Click to expand...
Click to collapse

Categories

Resources