ear piece problem - replaced it and still low volume - Nexus 6P Q&A, Help & Troubleshooting

Hi,
Few weeks ago the sound became very low no matter what I did. I thought that the speakers (upper / lower) are faulty and replaced them with new from AliExpress (trusted seller with high rating). After the replacement, the sound is still low on max configuration.
What else can be the problem?
Thanks

Lior84 said:
Hi,
Few weeks ago the sound became very low no matter what I did. I thought that the speakers (upper / lower) are faulty and replaced them with new from AliExpress (trusted seller with high rating). After the replacement, the sound is still low on max configuration.
What else can be the problem?
Thanks
Click to expand...
Click to collapse
Hi.... I have the same problem.. Very low volume in earpiece

dfernandopm said:
Hi.... I have the same problem.. Very low volume in earpiece
Click to expand...
Click to collapse
Me to.
in my case, the solution was to take the phone apart and after removing the ear speaker I could properly clean the ear speaker grill.
There is a really fine metal mesh net inside with micro holes that is getting completely gunked up (and I keep my phone clean usually but after 4 years of use...)
In the beginning I could not even see trough it when a normal light came from the back.
Initially, placing the display with the grill over another phones flash light I could see it as yellow greenish shining through.
It took me an hour of cleaning. I used a peace of a toothbrush and contact cleaner. I had to brush it from both sides several times.
In between using compressed air and at the and I used alcohol. After the cleaning i could see normal light coming through.
and the result is unbelievable. I thought it must be 100% a hard or software problem. Even after seeing the gunk I could not believe it could have such an influence...
Same goes for the bottom grill. People always complained they could not hear me well during calls.
After cleaning (less extensive) of the bottom grill it got much better.
Check the position of the mic and give it a good clean.

Related

Rear speaker - where can I get one

The rear speaker of my JAMin blew... I need a replacement so I can do the work myself and not have to send it over for a week to the lab. Where can I get one?
Thanks,
Nir
How to repair the sound issue on Prophet
Hi
I could read a lot of posts on that issue and found this solution:
Remove the battery cover. Then the camera cover: to do so, lift up the gently the cover starting from the side of the battery.
You will see something looking like a fan. This is the speaker. the problem is with the red wire whixh connect the speaker.
Turn on your prophet and run your favourite MP3 song.
then touch the red wire with your stylus. The sound should come back. Insert a piece of folded paper to keep the cable properly fixed. that's all
Watch out not to wish to fix it too nicely, you could damage the wire !
Hope this help, otherwise a return to the service department will be necessary !
Hope this helps
Regards
Régis
Hay the paper trick works!
I went here to learn how to remove the flap to the speakers:
http://www.modaco.com/index.php?showtopic=240109
Well, my speaker had the voice coil broken... touching the membrane would bring it back to life but that is no real solution. I replaced it with a speaker from a used old cellphone with some minor use of hot glue to fix it in place and seal around it.
It works now just as new.
Nir
yeah it is a real Problem.
mine is broken twice in 6 months.
tried the paper thing. but it sometimes sounds weird and there's some hissing. maybe I did it wrong. so I tweak it a bit and just lost it completely. no sound whatsoever now.
went to the service center today. they said that they have a new batch of speaker which supposed to be better than the previous one. if anyone can confirm.
rlou77 said:
Hi
I could read a lot of posts on that issue and found this solution:
Remove the battery cover. Then the camera cover: to do so, lift up the gently the cover starting from the side of the battery.
You will see something looking like a fan. This is the speaker. the problem is with the red wire whixh connect the speaker.
Turn on your prophet and run your favourite MP3 song.
then touch the red wire with your stylus. The sound should come back. Insert a piece of folded paper to keep the cable properly fixed. that's all
Watch out not to wish to fix it too nicely, you could damage the wire !
Hope this help, otherwise a return to the service department will be necessary !
Hope this helps
Regards
Régis
Click to expand...
Click to collapse
That's great, this fixed my problem. After I touch the red wire with my stylus, the speaker just works fine, don't even need a folder paper.
starrayfly said:
That's great, this fixed my problem. After I touch the red wire with my stylus, the speaker just works fine, don't even need a folder paper.
Click to expand...
Click to collapse
I'll try this one myself - my speaker just died again - it's been back once already.
Well, I followed the instructions above and now I have a working speaker again. A very low tech fix to a high tech device.
I have found a small bit of sponge does the job better than folded paper.
what is the type of speaker.
i mean can i use any speaker?
what's the best?
Mohammad, you seem to have missed the point of the replies in this thread. We don't know where to get another speaker from but we do know how to make the existing one work again.
oh, dude!!!
sorry
What a piece of ugly Speaker: O2 xda Neo!
Hay Guys,
I am suffering from this nasty problem since sometime. My brother has tweaked the speakers with a metal piece seem to work. However if I use speakerphone, it goes off.
Is there a permanent solution to this constant spurce of unhappiness.
Incidently I have been blessed with a on & off camera problem as well. I think I will never buy a DOPOD product in my life again.
My Camera has those colour matrix instead of proper images. Occasionally it behaves normally. I have tried hard reset already.
Any body? help !!!!!
Ugly Speakers: O2 xda Neo
Hay Guys,
I am suffering from this nasty problem since sometime. My brother has tweaked the speakers with a metal piece seem to work. However if I use speakerphone, it goes off.
Is there a permanent solution to this constant spurce of unhappiness.
Incidently I have been blessed with a on & off camera problem as well. I think I will never buy a DOPOD product in my life again.
My Camera has those colour matrix instead of proper images. Occasionally it behaves normally. I have tried hard reset already.
Any body? help !!!!!
I tried this....when i touched the red wire i got the sound back i was happy.. but not for long cause touching the wire now doesn't help anymore so i have to send it back
drdeepak said:
Hay Guys,
I am suffering from this nasty problem since sometime. My brother has tweaked the speakers with a metal piece seem to work. However if I use speakerphone, it goes off.
Is there a permanent solution to this constant spurce of unhappiness.
Incidently I have been blessed with a on & off camera problem as well. I think I will never buy a DOPOD product in my life again.
My Camera has those colour matrix instead of proper images. Occasionally it behaves normally. I have tried hard reset already.
Any body? help !!!!!
Click to expand...
Click to collapse
I wedged in a piece of foam. That's worked a treat.
The manufaturing quality of HTC is bad
I also have the speaker problem. And thanks for all of you to suggest that sponge and folder trick. I did it and i have put a small slice of ear plug sponge. For past 2 days my spearker is working. But dont know how long will this sponge give my speaker lifesupport. I am sure after few days again its going to be problem. Hey,...... is there anyone in this thread who has used sponge/paper and the speaker is working for long time.. at least a year ?.
These HTC products seem really bad quality products.
that worked
http://www.4shared.com/file/6894706/ca35cee6/altavoz_s200.html
motorola l7 speaker is too a candidate
It's too bad they saved on the speaker. Guess the manufacturer of the speaker had a very nice presentation @ HTC
Trying to download that pdf file, but it's not working :/ However I've read on other occasions that people talk about that motorola speaker as a replacement. Might be worth giving a more detailed look into that.
What exactly is the problem with the speaker btw? Did anyone narrowed that down already? Why is the speaker not functioning properly?
pdf
The file contains instructions to change the original speaker using the spk of a motorola v525.
I did it yesterday, and works fine, but isn´t easy to do it

Low In Call volume issue hardware fix.

The screw faintly circled in red holds the speakerphone and camera assembly in place. I noticed that the volume when using the phone normally, not on speaker or with a headset, started to decrease about a month ago and tried every software tweak and fix to no avail. Yesterday I noticed a rattle in the phone. I took it apart and that screw had come loose. It seems that it holds the earpiece speaker in place and pushes it towards the front of the phone ensuring good volume. I tightened the screw and my volume increased immediately. It is a small phillips head. Hope this helps anyone else having the volume issue.

Earpiece problem

I have a bit of curios problem with my TD2. During a phone call i get a sound distortion / vibration from the earpiece. It makes no difference if i change the volume level. Playing music or using the speaker phone does not cause the problem. So i'm not sure if it's a software or hardware problem? Has anyone else found this problem? or have any clues for me.
Thanks in advance
Smog
It isn't related to the "vibrate on connect" feature is it?
No i have that disabled. It sounds like when a music speaker has a damaged cone and vibrates / distorts or there is too much bass?
The distortion in my earpice goes away at 80% volume. Is very annoying. It distortes on bass (low frequency) very much on 100% volume. The D2 speaker is very crappy. I wonder if there is a solution to this (software bass reduction of the incoming calls).
I agree the earpiece is utterly crap, the distortion goes at 50% on my TD2! Have spent sometime looking if there is anysoftware solution but to no avail!! I'm debating weather to return it under waranty as a faulty phone and see where i get.
any solves on this issue?
Mine too have the same problem, but i was told by others owners that this situation is not normal.
They say it´s a faulty device.
Result!! My touch screen went faulty so had to send the phone back in for warranty repair. I mentioned that the ear piece may also be faulty and requested them to take a look. Phone returned with new screen, new housing & i must assume a new ear piece. All distortion has disappeared even at 100% volume!!!
Maybe it's not the thread to mention it in (apologies to all those with problems) but when it works properly the TD2 has the best sounding earpiece of any phone I've had, including two other HTC ones. It actually has bass!
The distortion described sounds like the moving part is partially rubbing against the fixed part. In a proper speaker this can be caused by dirt or dust trapped between magnet and coil, or distortion of the coil through overload or temperature changes. I would send the phone for service 'cos it sadly won't get better of its own accord.

[Q] microphone not working

OK everything been fine with my phone until this evening. My phone comes from the 2 week delivery estimate from the Nov. 27/2012 order batch
I needed to look for a local restaurant. Pressed the mic on google search bar and it would not recognize that I was talking. Tried a few times. Then reset the phone. Tried again. Turn the phone off and on. Tried again. Downloaded a voice recorder. It recorded static but no voice at all. Downloaded sound meter. It flux between 20-30db. I then called my wife. She couldn't hear me. Switched to speaker phone and she could hear me just fine. So now I reset my phone to factory and same results.
Any ideas? I know it worked earlier because I used voice recognition to send some texts without problems. I visually checked the mic hole in case lint or smeg might have blocked it. But it's clean. Blew into it just in case too. The top noise cacellation mic seems to work picking up ambient noises according to the gray rings around the google search mic icon. But it doesn't light up red.
Same issue. I used to be able to make it work better by plugging a cable in the charging port. Now nothing.
Does anyone know if there is a way to set sensitivity of the mic? I am assuming the same mic is used for speaker phone as with every other app including phone.. Since speakerphone seems to work..
So I decided not to waste any more time and get the RMA process going before I am outta my 15 day return period.
Was quick and easy. Exchange will arrive with in 3-5 days. Return label was in my email before I hung up.
on the iphone 4s and the gs2... speakerphone uses different mic. i could be wrong, but the reason i say this is... in my iphone.. i got sand on/in my phone and was blowing it out with air compressor. i ended up dislodging the bottom mic and had to use speaker. then on gs2 the leaked roms, specifically showstock... needed noise reduction turned off in order to use bottom mic. had something to do with the 'mic swap' from international to att version. but the end game was... i had to use speaker.
as far as maybe getting it back in shape before your rma arrives... did a piece of lint or something get lodged in the mic hole?
phermey said:
on the iphone 4s and the gs2... speakerphone uses different mic. i could be wrong, but the reason i say this is... in my iphone.. i got sand on/in my phone and was blowing it out with air compressor. i ended up dislodging the bottom mic and had to use speaker. then on gs2 the leaked roms, specifically showstock... needed noise reduction turned off in order to use bottom mic. had something to do with the 'mic swap' from international to att version. but the end game was... i had to use speaker.
as far as maybe getting it back in shape before your rma arrives... did a piece of lint or something get lodged in the mic hole?
Click to expand...
Click to collapse
Running a sound tester app or recording, initially it gets sound, but it seems to be static. It looks like what you are talking about with the gs2, the noise suppression kicks in and stays that way.
I really wish I could troubleshoot it before having to send it back, just to know what caused it and not repeat it on the replacement..
I looked at the bottom mic again, looked like a grain of sand. Got it out but still same results.

Top speaker suddenly very quiet

My Nexus 6p just started experiencing a weird speaker issue. My top speaker is now much quieter than the other speaker. I hadn't changed or updated anything on the device when it happened. The speaker is still working, so it's not blown, but it's very quiet. I didn't spill anything on it or get it wet, it hasn't been dropped, and it's always lived in a full body Unicorn Beetle case. I tried all the usual fixes, rebooted the phone, reinstalled the kernel (ElementalX), and tried adjusting the speaker gains. As a point of reference, to get both speakers to put out an equal amount of sound, I had to lower the right speaker volume dramatically by setting the speaker gains in EX Kernel Manager to Left: 20 (which is default), and Right: 5. This kind of makes the phone unusable though as the total sound output is so low. Any ideas what's wrong here? I'm thinking about tearing it apart to replace the top speaker (or earpiece speaker as the part is called), I've already done a battery replacement awhile back so I'm confident I can do it, I'm just not sure if that would fix the problem.
bluegizmo83 said:
My Nexus 6p just started experiencing a weird speaker issue. My top speaker is now much quieter than the other speaker. I hadn't changed or updated anything on the device when it happened. The speaker is still working, so it's not blown, but it's very quiet. I didn't spill anything on it or get it wet, it hasn't been dropped, and it's always lived in a full body Unicorn Beetle case. I tried all the usual fixes, rebooted the phone, reinstalled the kernel (ElementalX), and tried adjusting the speaker gains. As a point of reference, to get both speakers to put out an equal amount of sound, I had to lower the right speaker volume dramatically by setting the speaker gains in EX Kernel Manager to Left: 20 (which is default), and Right: 5. This kind of makes the phone unusable though as the total sound output is so low. Any ideas what's wrong here? I'm thinking about tearing it apart to replace the top speaker (or earpiece speaker as the part is called), I've already done a battery replacement awhile back so I'm confident I can do it, I'm just not sure if that would fix the problem.
Click to expand...
Click to collapse
I had the same problem.
https://forum.xda-developers.com/nexus-6p/help/low-left-speaker-volume-t3687640
You can try the suggested solution. However, the problem is most probably due to gunk stuck inside ear piece. You could try canned air first. In my case, I took the phone to a repair shop which disassembled the back and applied some kind of solvent to clear the earpiece. Now back to normal. Good luck.
Ps. Nothing to do with speaker. I replaced mine and it was still the same. If speaker blown, there would be no sound or broken sound, but not soft.

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