Earpiece problem - Touch Diamond2, Pure General

I have a bit of curios problem with my TD2. During a phone call i get a sound distortion / vibration from the earpiece. It makes no difference if i change the volume level. Playing music or using the speaker phone does not cause the problem. So i'm not sure if it's a software or hardware problem? Has anyone else found this problem? or have any clues for me.
Thanks in advance
Smog

It isn't related to the "vibrate on connect" feature is it?

No i have that disabled. It sounds like when a music speaker has a damaged cone and vibrates / distorts or there is too much bass?

The distortion in my earpice goes away at 80% volume. Is very annoying. It distortes on bass (low frequency) very much on 100% volume. The D2 speaker is very crappy. I wonder if there is a solution to this (software bass reduction of the incoming calls).

I agree the earpiece is utterly crap, the distortion goes at 50% on my TD2! Have spent sometime looking if there is anysoftware solution but to no avail!! I'm debating weather to return it under waranty as a faulty phone and see where i get.

any solves on this issue?
Mine too have the same problem, but i was told by others owners that this situation is not normal.
They say it´s a faulty device.

Result!! My touch screen went faulty so had to send the phone back in for warranty repair. I mentioned that the ear piece may also be faulty and requested them to take a look. Phone returned with new screen, new housing & i must assume a new ear piece. All distortion has disappeared even at 100% volume!!!

Maybe it's not the thread to mention it in (apologies to all those with problems) but when it works properly the TD2 has the best sounding earpiece of any phone I've had, including two other HTC ones. It actually has bass!
The distortion described sounds like the moving part is partially rubbing against the fixed part. In a proper speaker this can be caused by dirt or dust trapped between magnet and coil, or distortion of the coil through overload or temperature changes. I would send the phone for service 'cos it sadly won't get better of its own accord.

Related

Metallic sound from the speaker...

Hi guys.
I have a little audio problem with my Himalaya/i-mate/XDA II/MDA II/Qtek 2020 or whatever you like to call it.
The internal speaker seems to have a contact with something metallic or hard plastic. At the max earpiece volume, when calling, the ringing tone is distorted. When lowering the volume, it does not do this. It seems that, when the plastic membrane is moving, to reproduces the loud sound, it touches something hard and it distorts the sound. Does anyone have experienced this? I want to try to fix this. I paid hard won money for this marvellous device, and I do not want my experience to be ruined by bad audio.
Thanks for the help guys!
Not sure if its the same thing but when i played any sound it crakled a little. Did not bother me until the camera sound went on and off every 1 second. Did a hard reset and seemed ok until it happened again so i did another hardware reset went through all the programs i had instaled until it happened again. So i reset a third time without instaling that program(cant remember the name of it) but it works ok now.
I know what you mean Patrick..and if you hold your thumb over the earpiece it sounds a bit better, though of course muffled.
This is something that does bother me as I sometimes use the loudspeaker call option. Other phones don't have this problem in loudspeaker and it surprises me the II does this, as apart from a slightly rattly volume adjuster the build of my II is significantly better than the XDAI.
Just one of those things we have to put up with in order to have such an otherwise great piece of kit, though I'm equally surprised the manufacturers didn't notice it!
Anthony
Thanks a lot !
Yeah, your description and the thumb thing is exactly what I mean. I wonder if it's the speaker membrane itself or a contact with something? Maybe it could be fixed?
Thanks a lot guys!
It may be a warranty claim, you need full volume when using the speakerphone, get in touch with the service centre.
I have the same exact problem... The sound distorts if you have it set too loud.
I guess it's just the el cheapo speaker or poor design.
Hi guys, i have the same problem and its bugging me alot, any sugesstion or solution???? is it a hardware problem or did we install some software that case this? my XDAII still has warranty do you sugest me to go for service center or just live with this problem.
Thanks
Well Iam not saying its a good thing but Iam happy to see Iam not the only one experiencing this problem with the speaker although I dont own XDA II but XDA IIi or Qtek2020i whatever way you wanna call it. I also wondered if it is a harware problem couldn't we replace the speaker with a better quality one? In my case this jitter mettalic sound does not happen only in speaker mode but also in normal mode as long as the volume is set close to max or max.
My Qtek2020i has the metallic sound only when it's a large amount of humidity and very hot outside.
It seems that the speaker suffer a lot from humidity, it also happen when i keep it in my jeans pocket and i prespire a lot. After half an hour when it dries out, everything is ok.

Damaging speaker of XDA II is as easy as 123? true or false?

Well i think its true. why? read on!
I bought my XDA II a few weeks ago. Its a love & hate machine & i won't get into that. But i think i have damaged the speaker .. as in i can notice sound getting distorted at times. It probably happened when i played this audio file at full volume .. which was actually for less than 2 seconds!! Ever since then, i can tell how the sound from the speaker comes out distorted. Same exact thing happened with my brother, where he played some song at full volume & it apperntly blew his speaker. I've soft reseted the machine multiple times (who doesn't!) ever since but no hard reset yet.
Although my question is .. is it really _that_ easy to blow the speaker?! The device should either have a speaker that can handle the amplification it is being providing, or not amplify the sound to levels the speaker can't handle. Blowing your speaker away on the first attempt to play something loud seems awfully lousy to me from a machine's design point of view.
Has anyone else experienced such problem or know of some remedy? I don't want to open the machine up & get the speaker repaired. Would really appreciate any help on the matter.
Thank you all.
Hi m8. Don't know if you've tried this but I had a problem a while ago where I could not hear any sound at all. I could make a phone call and ther person on the other end could hear me fine but I could not hear anything. I found the way to make it work again would be to squeeze the thing at the top near the earpiece (as if it was a loose connection).
Like I said, don't know if you've tried this but it worked for me. Have you got warranty?
Hey Camel, i have had my sx56(wallaby) all the way apart, and the only thing attatching the mainboard to the speaker are two little spring-loaded contacts, perhaps try tightening the screws on the back of your device (if it's anything like mine), this should make the connection between your speaker and mainboard more secure.
Tim
speaker
hey mate,
yep same thing with mine. now anything above about 50% in a phone call and it's all distorted.
pretty annoying, i've just got to get around to opening it up and checking the speaker contacts/replacing speaker with a spare.
will post results.

problems with earpiece speaker

When listening to calls through the earpiece speaker the sound often sounds like it's blasting. Does anybody else have problems with the quality of the earpiece speaker? If it sounds good to a majority or you, then I will send it back to have it replaced, any responses would be appreciated.
CRACKLE
I have had 2 and they both crackle...I have been told that the earpiece speaker quality in these types of phones is not the best!!! So change for a another or put up with it. Mind you only need to keep the volume at minimum and you hear all calls as clearly as you should.
maybe its just o2
mines crap to
sending it back for replacement.
its supposed to be v good on this phone , why would they make it crap and everything else so good?
My 9100 has the same problem. I'm on my second 9100...the first one just died after a week for no reason. Now I'm on my second one and the earpiece speaker sounds like crap on full volume. (It wasn't the case on the first handset.) I work in a loud environment and I need a loud phone. (The spekerphone is absolutely useless too.)
I'm getting really annoyed with this device!!! For $700 I would at the very least expect it to work!!
Also, does anyone else going nuts over the lag when dialing from the touch screen? When you touch a number, it takes ages to show up on the screen...if at all. It was fine on my JAM.

[Q] Earpiece distortion

HI there guys.
Brand new to this forum.
I've searched for days and I'm unable to find a solution.
I'm experiencing a crackling or a distortion on phone calls at certain volumes. I noticed it with certain pitches in peoples voices it would cause a vibration in the ear speaker and some distortion in the sound. Kind of like the speaker is being over driven or has too much power going to it. It usually goes away if I turn the volume almost all the way down, but this is obviously not a practical option since I'm not always making phone calls in a dead silent room. The speaker phone works fine. This only happens when I'm using the earpiece. Is this normal? Is it related to the camera autofocus sensor rattle? Are the sound vibrations from a person's voice enough to set off the rattle? It's really annoying as I tend to make phone calls a lot and I don't like using speaker phone or a headset. Does anyone else have this problem?
From what I can tell, it happened and was normal in the S4. (http://forum.xda-developers.com/showthread.php?t=2280930).
Please help. Im deciding if i need to return it.
..
fffft said:
It's too bad that you didn't describe it in more detail.. i.e. give us steps to replicate it. A recording of the distortion would have been helpful too. I haven't noticed what you describe but it sounds like the gain or auto gain is too high and your earpiece speaker is being overdriven.
There is a gain setting in the service mode menu but first you need to distinguish an app issue or possibly damaged speaker before messing around in the hidden settings. See if you can find an audio app that will give you a wider adjustment range for your system volume and gain.,
.
.
Click to expand...
Click to collapse
Thank you for the reply.
If you go into the service menu, the go into the low frequency test. At 100hz and 200 hz there is a little bit of buzz in the headset reciever unless you really push it against your face (which i assume kind of tightens the spaces in the plastic and prevents whatever vibration in the speaker is occuring).
Hmm.. the vibration is akin to as if you were speaking into some cellophane wrap; like some film (maybe for waterproofing) is covering the speaker.
Oh. It's also worth noting that I cannot replicate the issue on Skype or Viber. Those sound crystal clear.
Bump. Anyone?

Top speaker suddenly very quiet

My Nexus 6p just started experiencing a weird speaker issue. My top speaker is now much quieter than the other speaker. I hadn't changed or updated anything on the device when it happened. The speaker is still working, so it's not blown, but it's very quiet. I didn't spill anything on it or get it wet, it hasn't been dropped, and it's always lived in a full body Unicorn Beetle case. I tried all the usual fixes, rebooted the phone, reinstalled the kernel (ElementalX), and tried adjusting the speaker gains. As a point of reference, to get both speakers to put out an equal amount of sound, I had to lower the right speaker volume dramatically by setting the speaker gains in EX Kernel Manager to Left: 20 (which is default), and Right: 5. This kind of makes the phone unusable though as the total sound output is so low. Any ideas what's wrong here? I'm thinking about tearing it apart to replace the top speaker (or earpiece speaker as the part is called), I've already done a battery replacement awhile back so I'm confident I can do it, I'm just not sure if that would fix the problem.
bluegizmo83 said:
My Nexus 6p just started experiencing a weird speaker issue. My top speaker is now much quieter than the other speaker. I hadn't changed or updated anything on the device when it happened. The speaker is still working, so it's not blown, but it's very quiet. I didn't spill anything on it or get it wet, it hasn't been dropped, and it's always lived in a full body Unicorn Beetle case. I tried all the usual fixes, rebooted the phone, reinstalled the kernel (ElementalX), and tried adjusting the speaker gains. As a point of reference, to get both speakers to put out an equal amount of sound, I had to lower the right speaker volume dramatically by setting the speaker gains in EX Kernel Manager to Left: 20 (which is default), and Right: 5. This kind of makes the phone unusable though as the total sound output is so low. Any ideas what's wrong here? I'm thinking about tearing it apart to replace the top speaker (or earpiece speaker as the part is called), I've already done a battery replacement awhile back so I'm confident I can do it, I'm just not sure if that would fix the problem.
Click to expand...
Click to collapse
I had the same problem.
https://forum.xda-developers.com/nexus-6p/help/low-left-speaker-volume-t3687640
You can try the suggested solution. However, the problem is most probably due to gunk stuck inside ear piece. You could try canned air first. In my case, I took the phone to a repair shop which disassembled the back and applied some kind of solvent to clear the earpiece. Now back to normal. Good luck.
Ps. Nothing to do with speaker. I replaced mine and it was still the same. If speaker blown, there would be no sound or broken sound, but not soft.

Categories

Resources