Software Update - Can't connect to server - Samsung Galaxy S10+ Questions & Answers

Hi all,
I've been having an issue when trying to update the software on my S10+. I'm currently on ASDB update and have been since late May / early June. Every time I try to check for the newer update it takes roughly 5-10 minutes to check and then displays the the message in the attached screenshot... Any help is greatly appreciated.View attachment 4788945
Sent from my S10+

I'm really surprised no one else has had an issue with this or has any idea what could be the issue..?
Sent from my S10+

Try to update manually via odin, it might be a CSC mismatch between the original CSC and the one on your phone now (assumption). Anyway, download frija (link on the s10+ forum) and download the latest update for your model (snapdragon/exynos), unzip and flash with odin. Hope this helps.

I have the same problem. Not only my phone but orther samsung's phone or tablet. I guess it causes by the Network or Router somehow.
The solution is, you turn off Wifi, using DATA mode only, check for update, if there is an update, turn off DATA and turn on Wifi again to download.
For other devices, turn on Hot-pot mode to let other devices connect internet via your DATA mode. Turn off immediately when it's downloading the update.
Good luck.

fs811523 said:
I have the same problem. Not only my phone but orther samsung's phone or tablet. I guess it causes by the Network or Router somehow.
The solution is, you turn off Wifi, using DATA mode only, check for update, if there is an update, turn off DATA and turn on Wifi again to download.
For other devices, turn on Hot-pot mode to let other devices connect internet via your DATA mode. Turn off immediately when it's downloading the update.
Good luck.
Click to expand...
Click to collapse
I don't use a data plan on it but I got it hooked up to hotspot from my main phone and it worked near instantly. Thanks for the tip
Sent from my S10+

Related

[Q] No Wi-Fi

Bought my Galaxy yesterday and it works fine but on one point. Yesterday I was able to find the home network of my friend in his house. I could connect to the internet with that as well as through 3g. But later at my place it does not work with any home network. When I try Settings, Wireless and network, Wi-Fi settings and Wi-Fi, the phone turns on Wi-Fi and scans for some seconds and the leaves a message that says "Unable to scan networks".
Maybe I have switched on or off something accidentally as I am a new user on this phone? Anyone for help?
turn off the phone
then turn it back on
in another words, reboot your phone, seems like it got stuck in some WiFi bug
It does not seem to help. I even took out the battery. Still unable to to scan
you can try this
*2767*3855# WARNING! FACTORY DATA WIPE AND RESET as soon as you enter the last # use it only if you want to clean wipe your phone
more over here
http://forum.xda-developers.com/showthread.php?t=721111
I really don't want that as long as I also cannot backup the video in it. Have not got the Kies program to recognize the phone yet.
Maybe there is another way to set the scan possibility?
roffie said:
I really don't want that as long as I also cannot backup the video in it. Have not got the Kies program to recognize the phone yet.
Maybe there is another way to set the scan possibility?
Click to expand...
Click to collapse
you don't need kies
see the last secret code?
It defaults to User space. I do not yet have any extra Micro SD card. Is it that what means with User space?
Tried that last command and do have at least one file of each in the folders, but the phone answers for each of them that the files are not ready? What else is there to be done?
Had same problem, tried factory reset... didn't solve it. any ideas? it can't get an ip address and it used to work
probably the next best thing is to use Odin to reflash the modem file to the phone
or a full flash to the latest firmware
Same problem appeared on my SGS. Boy this sucks. The wifi became "hard" to connect sometimes. Or I could connect but had no internet access. Then I disconnect and connect several times to have net access.
One hour ago the wifi died. I turn it on it says "Unable to search for networks" and shuts itself off.
WTF. I have to reflash!!!! Not good. Also I don't know what caused this. I'm on JM2 with One Click Lag fix 2.1
one thing is for sure, the STOCK rom has no problem with that
so it is either a Router thing, or a firmware specific problem
format said:
Same problem appeared on my SGS. Boy this sucks. The wifi became "hard" to connect sometimes. Or I could connect but had no internet access. Then I disconnect and connect several times to have net access.
One hour ago the wifi died. I turn it on it says "Unable to search for networks" and shuts itself off.
WTF. I have to reflash!!!! Not good. Also I don't know what caused this. I'm on JM2 with One Click Lag fix 2.1
Click to expand...
Click to collapse
JM2 isn't a final release firmware. Realistically, if you want everything (well, other than GPS) to "just work", stick to official firmware.
Well, I for one, have only the the official firmware and it is the latest one what I have learned. Still the phone behaves as in my original post after just a couple of hours. Is this and other peoples beautiful Samsung Galaxy model not tested enough by Samsung? Has anyone more information than we have?
AllGamer said:
probably the next best thing is to use Odin to reflash the modem file to the phone
or a full flash to the latest firmware
Click to expand...
Click to collapse
I agree thats Help me. or you can try upload update.zip (file to make root) on your device and flash that can help too.
Hi all! Thank you for your inputs to my problem. I have now got it working. For those who are interested how, I can tell you that I only did a simple Factory Reset command.
problem solved!
I had the same problem.
I was trying to configure a invisible ssid and by distraction I created a normal WPA 2 network, ending up with two networks with the same ssid (when I was turning off the wifi, it wouldn't go off at the first try, weird, )
Solution:
Edit the "/data/wifi/bcm_supp.conf" (with root permission) and eliminate the duplicated network, problem solved! At least in my case (no need for factory reset )
http://forum.xda-developers.com/showthread.php?t=757619

Kies-No Response from server. Server Down?

Anyone having issues with Kies tonight I keep getting the message well trying to check for firmware.
No Response from server
Please check if you internet connection is activated and try again..
never-mind its back up looks like their sever was down for a bit...... its back up now.
Same problem here, only it never connects. Only way i can check for updates is through mobile AP. I'm using 1.5.0 and windows 7 32 bit. Checking for Kies updates is working fine, go figure....
I believe it is something to do with your either your pc or router/modem firewall setup. I do have the same problem when I try in my office which has firewall setup.
But then when I back to home, I can connect through KIES to check the firmware update.
Cheers!
Hmmm - I've even created Firewall exceptions for all the Kies executables, but I'm still getting the "no response from server" nonsense.
Anyone got any ideas?
Your PC/Router has nothing to deal with that. it depends on your ISP/****ty samsung's servers.
Hmmm. But it worked last week!
...and now it works all of a sudden again.
Hmmm
Its likely just Samsung's server down for updating... or has to much traffic.
im getting this no response from server...... Am i doing something wrong or is it that the samsung server is really down. My galaxy s phone is connected to kies (as icon appears on top of screen)......
TriC_101 said:
Its likely just Samsung's server down for updating... or has to much traffic.
Click to expand...
Click to collapse
definitely waaaaaaaaaaay too much traffic
just look at our forum
30 min after the news got released the new JH2 works
we got flocked by people from all over the world, imagine that traffic x 1000 times from all other forums all over the world
I'm always getting this error... today, 1st time I got my phone, etc... what should I check?
Any idea ??
I would also like to know if someone have any idea about this
Got my galaxy s yesterday and I'm trying to update via kies but I keep getting this no response from server error
My kies is the latest version available
Sent from my GT-I9000 using XDA App
well... I don't know the cause but I've found a workaround.
I first disabled my LAN connection, then connect to the internet using tethering on my phone (using WiFi Mobile AP). I opened the "firmware upgrade" and he found a new version. Before clicking "next", I disabled the WiFi and reenabled the LAN to download the firmware. Everything did work fine and I didn't use too much of Mobile Data.
ps help
i was using reg patcher until yesterday............everything was working fine
yesterday i did reinstalled kies,then after i'm unable to connect to samsung server,its repeatedly displaying no response from server while running firmware upgrade(it displays this message immediately without even checking from server) while other internet bound apps r working properly
i did reinstalled kies several times but the problem is persisting.......but on another system its working without any issues...
pls help

[Q] Trouble downloading OTA update over mobile network

I have a strange issue.
When I try to download the OTA update, my phone will turn OFF mobile internet, even though I have an option to download over this with the usual warnings etc.
I will not be able to go online with the phone again until I have cancelled the OTA download and reset my Mobile network in settings.
Do others have this issue? I am sure I can probably just get it over Wifi when I come home, but I am more concerned with the behavior. I would hate to not be able to download other stuff because of this.
All suggestions are welcome.
Kingkeld.
I get the same problem. Only workaround I've found is to create a new mobile apn instead of using the auto settings, this seems to allow downloading over mobile network.
I'm lazy so this time I waited until I got to a wifi hotspot before updating.
It is a strange problem though.
Seraphic said:
I get the same problem. Only workaround I've found is to create a new mobile apn instead of using the auto settings, this seems to allow downloading over mobile network.
I'm lazy so this time I waited until I got to a wifi hotspot before updating.
It is a strange problem though.
Click to expand...
Click to collapse
Yeah, I did it over wifi too. Not gonna update software many enough times to go through all that.

Serious WiFI Issues

Hoping someone can help me
My S7 Edge WiFI connection is playing up. My phone is fine on data network but only when connected on WiFi (Have tried other networks too) it has some serious problems like,
- Whatsapp notifications not received unless I switch to data connection or open the app
- Trouble loading internet applications, they just hang randomly but if I switch to data then they load
I first noticed this when I switched over to SuperManROM, however I have since reflashed the previous ROM I was using and still have the same issues. I've tried custom kernels and stock kernels and no difference.
Is it simply a faulty WiFI chip in the S7 Edge or coudl it be something software related? An important point to mention is that for the SuperManROM I had to update the bootloader and Modem, but I did downgrade them again to see if there was any change
Please help
Having the same issues. Tried multiple Wifi networks, same issue. Shows I'm connected to it, but no throughput. Tested the same networks on my laptop with no issues.
I'm using SuperSU.
This happens to me too, but only when I enable power saving mode, could that be your issue?
Neorpowa said:
This happens to me too, but only when I enable power saving mode, could that be your issue?
Click to expand...
Click to collapse
Well I thought it fixed it, but it doesn't look like it did. Rebooting the phone to see if that helps
Update: even after a reboot no luck.
On cell data no issues. As soon as I connect to Wifi, I lose it.
Update 2: Had a system update available. Tried to install it, and after the phone rebooted it told me the update failed, but the Wifi works okay for the moment. Honestly no clue.
You guys got any VPN profiles installed or anything?
Settings - More Connection Settings -> VPN
Angularfocus said:
Well I thought it fixed it, but it doesn't look like it did. Rebooting the phone to see if that helps
Update: even after a reboot no luck.
On cell data no issues. As soon as I connect to Wifi, I lose it.
Update 2: Had a system update available. Tried to install it, and after the phone rebooted it told me the update failed, but the Wifi works okay for the moment. Honestly no clue.
Click to expand...
Click to collapse
Great to hear that the problem is fixed for now, hopefully the problem won't return!

Need pros help

Any pro here? i have a problem a software problem
So Bought asus zenfone max pro m1 for my brother on 13th october , Whenever I am trying to update or download some big apps like DLS 2018 . It starts to download but shows waiting for wifi,but I only use wifi nothing else. Data is also off. Any solution to this?
Tried wiping cache,Reset,Safe boot .
Not only happening in play store,Some inbuilt apps like facebook,insta etc ,whenever I am trying to update it it shows that Install using data,it may charge you some fee. But I have wifi connected always not data and Data is off.
You need to go into developers settings and disable "keep mobile network (always on) running for seamless connevtivity" option in those settings. I think your WiFi doesn't give reliable connectivity, so phone goes to mobile network, which is off, so downloads pause.
Goto settings in playstore
Then select "over any network" under the app downlod preference tab...
build 327 has some issue with wifi so may be possible that due to it will not connecting to server try to update 331 using mobile internet. or flashing unmodified update file through stock recovery will definitely solve your problem.

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