Strange instances of multiple reboots! - Samsung Galaxy S10+ Questions & Answers

This is really starting to get on my nerves now. Ever since I got my new S10+ from AT&T, it's occasionally done this thing where after I reboot the phone, I unlock it, and it briefly says "starting phone" on the home screen, and then will mysteriously do a quick reset, where it skips the AT&T logo and jingle, and just shows the Samsung splash screen , then takes me back to the lockscreen and it's usually fine after that.
However, Just now I decided to reset my phone, like one should do periodically, and it did the strange double reset after unlocking... Then when I unlocked it, after the "starting phone" message I tried to open a browser, and BAM! Quick reset again! Unlocked, let it start up, tried to open an app, BAM quick reset again after the screen briefly shifted from landscape to portrait mode (even though I was still holding it long ways in landscape position). Its never done this before and I'm getting concerned. It's never randomly reset while using the phone, this only happens right after a reset.
Any ideas? I've already tried wiping partition cache after big updates, doing soft resets. I'm worried that I'm going to have to end up resorting to a factory wipe, as others suggested I do when I was having battery drain issues on the ASD3 firmware, possibly because of restoring everything from a backup of my last phone when I got this one. Because supposedly restoring from backups from AT&T, Google or Samsung has caused all sorts of problems for people. I really don't want go wipe everything and spend hours try to get it all back on here manually if i don't have to.

SinisterDev said:
This is really starting to get on my nerves now. Ever since I got my new S10+ from AT&T, it's occasionally done this thing where after I reboot the phone, I unlock it, and it briefly says "starting phone" on the home screen, and then will mysteriously do a quick reset, where it skips the AT&T logo and jingle, and just shows the Samsung splash screen , then takes me back to the lockscreen and it's usually fine after that.
However, Just now I decided to reset my phone, like one should do periodically, and it did the strange double reset after unlocking... Then when I unlocked it, after the "starting phone" message I tried to open a browser, and BAM! Quick reset again! Unlocked, let it start up, tried to open an app, BAM quick reset again after the screen briefly shifted from landscape to portrait mode (even though I was still holding it long ways in landscape position). Its never done this before and I'm getting concerned. It's never randomly reset while using the phone, this only happens right after a reset.
Any ideas? I've already tried wiping partition cache after big updates, doing soft resets. I'm worried that I'm going to have to end up resorting to a factory wipe, as others suggested I do when I was having battery drain issues on the ASD3 firmware, possibly because of restoring everything from a backup of my last phone when I got this one. Because supposedly restoring from backups from AT&T, Google or Samsung has caused all sorts of problems for people. I really don't want go wipe everything and spend hours try to get it all back on here manually if i don't have to.
Click to expand...
Click to collapse
Had an issue with this early on but seems to have been fixed at some point, I'm I'm exynos though so probably not much help!

mtm1401 said:
Had an issue with this early on but seems to have been fixed at some point, I'm I'm exynos though so probably not much help!
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Click to collapse
Dang... So it does appear to be an issue experienced on both Exynos and Snapdragon variants. I wonder if there is or will be a fix for this. I've been asking around and haven't gotten many responses about this problem at all. I'm concerned because it seems to be getting worse than when I first got the phone.

I'm having the exact same problem. Sometimes it goes through quick reset, full reset, a couple more quick, then back to the Verizon logo, then starts up. Opening an app at that point usually does another quick, then full, then everything works. Glad I'm not the only one, but I haven't found any solutions either.

macmanui said:
I'm having the exact same problem. Sometimes it goes through quick reset, full reset, a couple more quick, then back to the Verizon logo, then starts up. Opening an app at that point usually does another quick, then full, then everything works. Glad I'm not the only one, but I haven't found any solutions either.
Click to expand...
Click to collapse
Mine does the same. Unlocked bought directly from Samsung. I don't reboot the phone very often so it doesn't bother me that much.

Related

Phone going crazy

I'm having some serious issues with my phone. This morning the battery was suddenly drained completely, don’t know why yet. Then after charging the phone a bit and rebooting it, it constantly goes into driving mode and starting the voice command application. The most strange thing however is that when I choose to power off the phone, it shuts down but then automatically reboots.
I know I should try factory reset, but anyone else had this problem?
(I have original firmware and the phone isn't rooted)
EDIT:
Doing a hard reset seems to have solved the problem.
Maybe your power button is broken (constantly pressed)? Did the phone get wet?
I have not heard of this. I've heard of bootloops and the phone rebooting when trying to power off but thats usually due to custom roms and people flashing over other custom roms which causes conflict. I think factory reset may be the only option. However, with the Galaxy S there used to be a way to get into safe mode. I beleive you'd hit the menu button as soon as you saw the Galaxy S boot logo. I haven't heard of a safe mode yet for SGS2 but perhaps someone can confirm if its available in this model?
If you can still get into settings of the phone when its on, I'd try going into Settings > Applications > Manage Applications and clearning data for voice commands
It almost seems as though your phone is registering home button being clicked thereby turning voice mode on and also turning it back on after a power off.
delinne said:
I'm having some serious issues with my phone. This morning the battery was suddenly drained completely, don’t know why yet. Then after charging the phone a bit and rebooting it, it constantly goes into driving mode and starting the voice command application. The most strange thing however is that when I choose to power off the phone, it shuts down but then automatically reboots.
I know I should try factory reset, but anyone else had this problem?
(I have original firmware and the phone isn't rooted)
Click to expand...
Click to collapse
Hi,
I was have exactly same problem, reset don't resolve my issue.
Solution was to replace my phone.
Thanks for the help, gonna try factory reset first. But this doesn't look like a software problem, so probably gonna need to replace it
delinne said:
Thanks for the help, gonna try factory reset first. But this doesn't look like a software problem, so probably gonna need to replace it
Click to expand...
Click to collapse
Well this is a strange problem. Is it possible a bread crumb got under your buttons? Or some case is so tight it is pressing on some buttons?
Don't have a case around it, but the power button isn't stuck I think because wouldn't the menu for shutting down the phone etc. appaer constantly? And if it's something under the buttons then it is just bad design, had the phone only a couple of weeks.
delinne said:
Don't have a case around it, but the power button isn't stuck I think because wouldn't the menu for shutting down the phone etc. appaer constantly? And if it's something under the buttons then it is just bad design, had the phone only a couple of weeks.
Click to expand...
Click to collapse
I had the same problem mate. And that was exactly what I thought, I actually started a thread on this problem about 2 weeks ago. Was really strange, people told me to take it back. But What I did was factory reset on the phone. Which still didn't completely solve my problem. So I left the battery out the phone over night. The most annoying thing was, the screen kept turning on, like something was being pressed, can't have been the middle button, because the menu would have come up, it didn't do that. And then to make matters worse the tap to speak driving mode kept coming up.
I then took out the battery and left it out over night. Put it back in, in the morning. Charged it up. Didn't do it again.
Hope that helps. Try it.
Ok thanks, I will try it. It is really a strange problem as you say. After the factory reset the problem showed up again but not as often as before. Also after upgrading to latest firmware today, according to the battery monitor android OS is using 45%, that looks really strange to me.

My classroom tablet is acting up...

I think I have a problem that has not been covered yet. I have an Acer A500 that works just fine but will randomly restart. When it restarts it always hangs at the Acer logo. I can then hold the power button to turn the tablet off and then turn it back on again and it will start up fine without issue but will then restart again a short while later. I notice it happen maybe 10 times a day, possibly more. The other day it went a couples hours without a restart but eventually did. My students can play games, get on the internet, etc just fine until it resets again. I believe it has only reset when in standby but I cant say for sure.
The OS is up to date. I tried a hard reset and reset with the OS to factory settings several times without luck. It can have 100 apps on it and reset or no apps on it, it doesnt matter. I notice no difference in turning off the wifi. It doesnt seem to reset on a schedule.
Any ideas? It sure would be nice if my students could actually use the tablet rather than have it sitting around doing nothing.
papa tacos said:
I think I have a problem that has not been covered yet. I have an Acer A500 that works just fine but will randomly restart. When it restarts it always hangs at the Acer logo. I can then hold the power button to turn the tablet off and then turn it back on again and it will start up fine without issue but will then restart again a short while later. I notice it happen maybe 10 times a day, possibly more. The other day it went a couples hours without a restart but eventually did. My students can play games, get on the internet, etc just fine until it resets again. I believe it has only reset when in standby but I cant say for sure.
The OS is up to date. I tried a hard reset and reset with the OS to factory settings several times without luck. It can have 100 apps on it and reset or no apps on it, it doesnt matter. I notice no difference in turning off the wifi. It doesnt seem to reset on a schedule.
Any ideas? It sure would be nice if my students could actually use the tablet rather than have it sitting around doing nothing.
Click to expand...
Click to collapse
If it's running stock ics, it's a common issue. Blame Acer and their buggy rom.
You could perform a data reset but that wipes all user data.
You may want to install custom rom, but you will need the tabs cpuid and skrilax_cz unlocked boot loader plus a good couple ours for prep and installation. See the root guide in my Sig for info
dibb
Sent from my HTC_PN071 using Tapatalk

Phone won't stop vibrating...

Posting here to see if more exposure would help.
Was wondering if anyone has run into this problem?
The phone was fine, rooted and everything, for a month give or take. Then all of a sudden, today, it started acting weird.
It was fine in the morning and everything, was able to use wifi, check emails, and stuff.
Then BAM, I tried to make a call, it didn't go through for the first 20 seconds or so. Then connected and a message kept popping up saying Phone is stopped or something during and after the call.
So, I restarted the phone. It restarted fine and everything, got past the 2 Samsung screens. Then hit the T-Mobile screen. and has been stuck on the T-Mobile screen for ~30 minutes now and just keeps vibrating.
It's getting quite hot, both front and back.
Any advice? Stupid Samsung making this a closed system so can't pull out the battery.
Can't even turn the phone off, only able to get to Download screen.
Weird problem.
Is there any way to pull the data and stuff off the phone at this point?
I'm thinking of going the factory reset route and do that to see what happens and see if it will fix the problem. It would probably not retain root am I correct and I would have to re-root again?
I could get into download mode and recovery fine.
I have had this issue on both at&t and t-mobile firmwares, but only while rooted.
Best thing to do is to re-flash the stock firmware again(or go to a different firmware if you'd like) but this is the reason I'm currently avoiding root. It soft bricks about a month in and is an easy fix but its annoying.
Was wondering about that too (flashing the stock firmware). But, will it wipe everything I had on there? Will any of my txt msg's and photo's or summat be lost to the ether?
Stupid question, I know, but had to be asked.
Thinking about flashing stock firmware and rooting agin for the sake of being able to do it again lol.
Well, if you flash stock, it does factory reset. That's why I have backups lol all I have to do is log into my Google account and everything is there.
buntobo said:
Posting here to see if more exposure would help.
Was wondering if anyone has run into this problem?
The phone was fine, rooted and everything, for a month give or take. Then all of a sudden, today, it started acting weird.
It was fine in the morning and everything, was able to use wifi, check emails, and stuff.
Then BAM, I tried to make a call, it didn't go through for the first 20 seconds or so. Then connected and a message kept popping up saying Phone is stopped or something during and after the call.
So, I restarted the phone. It restarted fine and everything, got past the 2 Samsung screens. Then hit the T-Mobile screen. and has been stuck on the T-Mobile screen for ~30 minutes now and just keeps vibrating.
It's getting quite hot, both front and back.
Any advice? Stupid Samsung making this a closed system so can't pull out the battery.
Can't even turn the phone off, only able to get to Download screen.
Weird problem.
Is there any way to pull the data and stuff off the phone at this point?
I'm thinking of going the factory reset route and do that to see what happens and see if it will fix the problem. It would probably not retain root am I correct and I would have to re-root again?
I could get into download mode and recovery fine.
Click to expand...
Click to collapse
Did you have security log or security update disabled as that updates and causes weird after affects.
buntobo said:
Posting here to see if more exposure would help.
Was wondering if anyone has run into this problem?
The phone was fine, rooted and everything, for a month give or take. Then all of a sudden, today, it started acting weird.
It was fine in the morning and everything, was able to use wifi, check emails, and stuff.
Then BAM, I tried to make a call, it didn't go through for the first 20 seconds or so. Then connected and a message kept popping up saying Phone is stopped or something during and after the call.
So, I restarted the phone. It restarted fine and everything, got past the 2 Samsung screens. Then hit the T-Mobile screen. and has been stuck on the T-Mobile screen for ~30 minutes now and just keeps vibrating.
It's getting quite hot, both front and back.
Any advice? Stupid Samsung making this a closed system so can't pull out the battery.
Can't even turn the phone off, only able to get to Download screen.
Weird problem.
Is there any way to pull the data and stuff off the phone at this point?
I'm thinking of going the factory reset route and do that to see what happens and see if it will fix the problem. It would probably not retain root am I correct and I would have to re-root again?
I could get into download mode and recovery fine.
Click to expand...
Click to collapse
These two threads describe exactly your issue and solution - http://forum.xda-developers.com/verizon-s7-edge/help/g930t-updates-unroots-overnight-t3426636 and http://forum.xda-developers.com/tmobile-s7-edge/help/rooted-weeks-rebooted-stuck-t-mobile-t3425814
I had the same problem, twice I had a rooted device totally lock up and had to re-do everything. But after disabling the security updates as advised, I'm currently going on two months without a problem.
Hope this helps!

Trusty Note 4 Booting Issue!!

Hey guys, I have had my Note 4 for about 3 years now and it has never done me wrong. However, things have taken a turn for the worse... I started noticing a few days ago that it was slowing down on me, I mean, really slowing down. Big lag times when it comes to swiping to open the screen, or changing between apps, and the occasional self-shut down when the battery got down to about 15-20%. I had been putting off doing a self-update for a while, and when I finally had time to do one tonight, in hopes of cleaning it up, it is now lying on its death bed
I do not think the update ever finished (my phone is not rooted) but I was desperate enough to even do a factory reset and that has not fixed the issue.
Here are the symptoms:
As I go to boot the phone, I get past the Samsung Note logo and it looks like it is about to load properly, but then I get a popup that says "Unfortunately, the process com.android.phone has stopped" I hit ok and it keeps popping up again. I can't bypass it.. Then after I get passed that for a split second, another popup comes up that says "unfortunately system UI has stopped" It prevents me from getting to the home screen, in fact the screen behind it is black.
I have tried the following:
Clearing the cache partition from the recovery screen
I have done numerous hard restarts
I have gone through with a factory restart
That is where I have left off, and lost most hope, was with the factory restart. Now when I turn it on, I get past the logos and I can see in the background the page you would get as if it was a brand new phone (it says "Welcome! Preparing you device for first time use.." etc. But I can't do anything about it because I am still getting the same two popups that prevent me from doing absolutely everything!!!)
I have read about this happening and people seem to be able to fix this by accessing certain app setting and either resetting them, or clearing their cache. However, that is not an option for me because I can't get that far. I think something must have went wrong during the update...
Please help with any advice you can think of. I have been putting off rooting this phone pretty much because I was afraid of royally f****** it up, but at this point I am willing to try anything.
Thanks,
Eric
Hey guys, does anyone have any suggestions for my issue?? I am about to go out and buy a new phone, I have no idea what I can do to fix this. I have rooted it using Odin, but the popups are still occurring. I can't get the popups to stop, and they are preventing me from doing absolutely everything.
Is there anyway I can get it to go back to complete scratch? Again, I have done a factory reset, cleared the cache, rooted using Odin. I have done everything I can think of/what I have read I can do. I am willing to try anything at this point.
UPDATE: At this point my phone is on, and the only error message/popup I am getting is "Unfortunately, System UI has stopped." Behind that popup is a blank, black screen. The only option I have is to click ok, and the screen remains black.
Temporary solution that might work- Try logging in safe mode: Switch off the phone. Power it on and as soon as Samsung logo appears, release the power button and press and hold the volume down button. Release button when you see Safe Mode on the lower left corner of the screen. Try uninstalling all user apps in safe mode. To get back to the normal mode you can drag down from notification and disable safe mode.
You could also download the latest software for your model from samfirm and flash it via odin after factory reset. Could be a permanent solution.
why you just flash last frimware from sammobile,it will solve all your problems
SOLVED!!!
Alright guys, I was able to solve my problem, all thanks to this thread:
https://forum.xda-developers.com/note-4-sprint/general/stock-tar-odin-flashable-t3250864
I had already tried flashing a fresh stock rom, but to no prevail. I saw this thread and thought, hey why not give it a shot, and bingo! After downloading the .tar file for marshmellow and launching it through odin, she was good as new! So if anyone seems to have a problem with the system ui or the process phone.android popup, I suggest that thread.

Help! Bootlooping out of the blue for NO reason

So... For no explainable reason my phone has gone into a bootloop, simply from me attempting to restart the phone.
Details of anything I can think of that might be related are below. I need a genius to help me A) figure out WHY this happend, B) help me figure out if there is a way to (non-destructively) get out of this bootloop (i.e. NOT having to do a factory reset), and / or C) tell me if there is a way that I can perform a full system backup using ADB, Fastboot or Odin with a phone that can't get past recovery or bootloader without going into an endless bootloop. I'm not a lazy guy and normally take the time to research problems and figure them out on my own, however at present this is my only activated phone, it's almost 11pm, I have to be up and out the door at 6am tomorrow, I will be judging competitions all day and will not have any opportunity to do anything about this until late tomorrow... In the meantime, I need a functioning PH1!!
My PH1 is the Sprint variant and I have not rooted it nor have I unlocked the bootloader. The only thing I have "done" to the phone is to sideload the latest OTA, NMJ32F (the day it came out, over a week ago, and it's functioned perfectly since that update). My phone has been in use throughout the day today with no difficulties. I went into a building with very spotty service for several hours this evening. On the way home, I noticed that I was stuck in 3G service, despite being in an area I know has good 4G/LTE coverage. I also noticed an unidentified icon on the status bar, a rectangle, which was located (I believe) to the right of the battery icon. It looked like a rectangle, perhaps representing a screen, or a phone? IDK. The other item of note is that I did sign into the guest account on my phone so that my daughter could use the stopwatch for timing competetion events without tampering with anything. She didn't drop it or get it wet or anything along those lines... she used it to time events, returned it to me in perfect shape. I logged out of the guest account, back into my account, rebooted to try to get the phone back into 4G service, and boom, I'm stuck in a frigging bootloop for no apparent reason.... And I'm about to lose my mind over this.
I CAN get into download mode and into recovery mode by holding the appropriate button combinations when it loops, but from there whether I power off and power on again or whether I select reboot from recovery menu, it continues to loop...
Well folks, still strange, still unexplained, but I had to bite the bullet and factory reset, just can't afford to wait. I'm still open to any thoughts on what might have gone wrong though I suspect we'll never know. This phone has been a bit buggy from day 1, things like BT randomly shutting off, VoLTE wouldn't stay enabled, etc... Hopefully this is the last time this happens. Still love the phone though!
So I am running O beta rooted and last night this happened to me. I ended up going into fastboot and starting OS through there and I had no issue with the reboot bootloop. However, last night I went to bed with a phone @ 75-80% and woke up 6 hours later with a dead phone. Charged and rebooted this morn and everything seemed normal today. It was super wierd
Had to return mine for this very reason. Less than a week in service and went into boot loop. The reboot happened after it lost all battery power (corrupt filesystem?). Several factory resets did nothing to fix it. Removed the SIM. The phone was also fully charged. Did not try ADB as it was brand new and a return was the safest easiest option.
ccopelan said:
Well folks, still strange, still unexplained, but I had to bite the bullet and factory reset, just can't afford to wait. I'm still open to any thoughts on what might have gone wrong though I suspect we'll never know. This phone has been a bit buggy from day 1, things like BT randomly shutting off, VoLTE wouldn't stay enabled, etc... Hopefully this is the last time this happens. Still love the phone though!
Click to expand...
Click to collapse
Any issues since factory resetting? I'm having the same issue. Not sure if i should just return the phone or not.
chray1 said:
Any issues since factory resetting? I'm having the same issue. Not sure if i should just return the phone or not.
Click to expand...
Click to collapse
I am stuck with the same problem, and this is my second phone already. This one doesn't stay on long enough even for an attempt to factory reset. I will send it back again, but I have no hope. Time to cut my losses and move on. Going to Pixel. And I sooo wanted Essential to succeed!
fhlutiis said:
I am stuck with the same problem, and this is my second phone already. This one doesn't stay on long enough even for an attempt to factory reset. I will send it back again, but I have no hope. Time to cut my losses and move on. Going to Pixel. And I sooo wanted Essential to succeed!
Click to expand...
Click to collapse
interesting.
If it's your second phone, have you looked at what applications you install?
The probability of getting two bad phones is pretty slim unless there is a major manufacturing flaw.
Not saying it can't happen, but it would be unusual.
Could it be due to Encrypted Data partition?
It once happened to me on a Huawei Mate 2 which I encrypted data and battery dead, then bootloop.
If that's due to corrupt encrypted partition, there seems only other recovery mode can help you get some files back.

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