Photo Quality - Huawei Mate 9 Pro Questions & Answers

For some reason, the quality of pictures on my Mate 9 has deteriorated. I think it happened after a fall, but I'm not really sure. I replaced the whole camera module. (https://www.amazon.com/Rear-Big-Camera-Huawei-Mate/dp/B076HKS2MB)
After replacing the camera, pictures where better, but then they got worse. I opened the phone, pushed things around (nothing in specific), nothing was out of place, but just for the sake of trying to fix the issue. Same thing happens, quality improves, but then deteriorated.
Any suggestions? I don't really want to pay hundreds for a new phone if the issue is small

Related

So who wants to dismantle their 8525

A while back there was a rumor that the video camera was still in the 8525 but they just covered it up with the new silver bezel - anybody care to dismantle to prove/disprove this rumor?
Why would they cover it?
Seemed silly to me to but there were rumors 3 or 4 weeks ago that's what they did. I think the basics of it was that their network wasn't up to snuff for the video so they covered the camera (being cheaper then redesign?) so people wouldn't complain about the extra camera which they couldn't use. I think it's bunk but curious - I don't recommend anybody tear apart their 8525 - I doubt it's there but if you're feeling reckless and want to destroy your new $600 toy - let me know if you find the camera!
It is possible.
chymmylt said:
Seemed silly to me to but there were rumors 3 or 4 weeks ago that's what they did. I think the basics of it was that their network wasn't up to snuff for the video so they covered the camera (being cheaper then redesign?) so people wouldn't complain about the extra camera which they couldn't use. I think it's bunk but curious - I don't recommend anybody tear apart their 8525 - I doubt it's there but if you're feeling reckless and want to destroy your new $600 toy - let me know if you find the camera!
Click to expand...
Click to collapse
Now I'm just wondering whether some of the more expert folks here could work this one out without dismantling. The coolcamera programme can utilise the front camera as a webcam. Obviously there would be no picture if the camera is covered but I wonder what the programme will do if the camera is not present. Clearly a message saying camera not present would be handy but if it freezes or behaves strangely (some error message) that might be another bit of evidence suggesting the camera is absent. Perhaps someone with device could try using coolcamera to see what happens on front camera setting?
Just a thought
Mike
That's a great idea.
I just tried what you guys suggested with the coolcamera app and when I switched the sensor from main to front, I got a black screen. Of course this would make sense since it is covered up but I didn't get any error message.
Today while looking at the phone more closely, I noticed there is sort've a "flatness" or outline on the bezel where the front camera would be.
I'm a believer that the camera is still present on the phone...just disabled and covered up by the metal bezel on the 8525. I also agree with the fact it wouldn't make sense to redesign the phone just to remove the camera. Instead they could do it cosmetically, in this case, with the metal bezel that is on the 8525.
Assuming that the camera is still present, I'm hoping that a third party company (or HTC) can make a replacement bezel with the front camera opening.
That is amazing!!!!!!!!!!!!!!!!
Don't break open those 8525s just yet...
Notice that even when you completely cover the main camera lens, you can still see colors when you cycle through the special effects (sepia, cool, negative). When you switch to the front camera and cycle effects, you get nothing (the screen never changes from black). If the front camera were present, the negative effect at least would be dramatic.
-Sar
Good point Sarumiso. I just tried changing the effects and nothing changed. It could mean that the camera is just disabled, though. Won't know for sure until someone opens up their phone.
cellnut said:
Good point Sarumiso. I just tried changing the effects and nothing changed. It could mean that the camera is just disabled, though. Won't know for sure until someone opens up their phone.
Click to expand...
Click to collapse
Good points being made. An error message might at least have suggested camera is not present, unfortunately no errors does not prove things one way or the other.
Mike
so im an avid 8125 guy with my 8525 on the way, will be here tomorrow... anyway, lets pretend for a moment the cam is there, then its more than likely disabled in the cingular rom... would it be possible to flash an actual tytn rom to get the front camera support, then try the testing with the software and cycling through the colors? just a thought
cellnut said:
I just tried what you guys suggested with the coolcamera app and when I switched the sensor from main to front, I got a black screen. Of course this would make sense since it is covered up but I didn't get any error message.
Today while looking at the phone more closely, I noticed there is sort've a "flatness" or outline on the bezel where the front camera would be.
I'm a believer that the camera is still present on the phone...just disabled and covered up by the metal bezel on the 8525. I also agree with the fact it wouldn't make sense to redesign the phone just to remove the camera. Instead they could do it cosmetically, in this case, with the metal bezel that is on the 8525.
Assuming that the camera is still present, I'm hoping that a third party company (or HTC) can make a replacement bezel with the front camera opening.
Click to expand...
Click to collapse
Or just take a dremel to it.
here is an idea... is the service manual out there? like one specifically for the 8525, it may tell whether it exists or not. or what company actually does the repairs for the 8525, maybe we contact them and find out... or if all else fails then the manual would give instructions on how to take it apart...
"...anyway, lets pretend for a moment the cam is there, then its more than likely disabled in the cingular rom... would it be possible to flash an actual tytn rom to get the front camera support, then try the testing with the software and cycling through the colors?..."
shogunmark---will you be testing this theory of yours? I would try this myself but I'm too much of a nb to even attempt changing the ROM. Have to read up on all the how to threads. =)
well, i probably will, but its gonna a little while before i can do that, i havent even gotten my 8525 yet, fedex says it will be here tomorrow... i have alot more reading to do though... i am very familiar with cooking roms for my 8125, but from what i read so far it seems like the 8525 is a different animal entirely, so with my busy life its gonna take at least a week or 2 of reading before i make the venture
I've removed the two screws from the other side of the screen. Pried open the display case and bottom of it to about 1/8" and I could see that my phone does NOT have the front facing camera. It has the place for it, but definitely no camera. Would be nice to compare the Tytn's ie/mail/led pcb with the 8525s to see how they differ.
already done: http://forum.xda-developers.com/showthread.php?t=284384
I've created a full housing swap to include the fron camera on my 8525. Tutorial includes full instructions with pictures included. See link below
http://www.howardforums.com/showthread.php?t=1152710&page=1&pp=15
so im an avid 8125 guy with my 8525 on the way, will be here tomorrow... anyway, lets pretend for a moment the cam is there, then its more than likely disabled in the cingular rom... would it be possible to flash an actual tytn rom to get the front camera support, then try the testing with the software and cycling through the colors? just a thought
Click to expand...
Click to collapse
I have everything ready to do this. Camera installed and all. I have unlocked my phone to update to any rom. I'm willing to give this a shot. I just need to know if I where to get the ROm to download. Tis swap is a compete resemblance of the Japanese versionof my 8525, its the htc Z from Japan. http://www.japan.htc.com/product_htcz.htm . I dont know if there is an english versionof this rom to download. I'm ready to do this for everyone I just need direction
It's a shame that those of us that do have the front facing camera that the phone lacks a front facing flash or LED. Would be very handy otherwise those times when the urge comes for yet another self portrait and it happens to be night . . .
(We do not have 3G here in Oman.)

Audible rattling when tapping on top-right of 6P?

Im getting an obvious rattling sound right around where the camera is on the 6P when I tap pretty much anywhere on the phone, front or back, doesnt matter.
I tried to pinch the top right corner between my fingers, pretty hard actually, and then tap on the phone again, and the sound ALMOST goes away. Loose component?
Anyone else have the problem?
Yeah i believe the newest update fixes rattling noises and adds band 12 for tmobile users.. battery improvements too
Sent from my SM-N920C using Tapatalk
chevycam94 said:
Im getting an obvious rattling sound right around where the camera is on the 6P when I tap pretty much anywhere on the phone, front or back, doesnt matter.
I tried to pinch the top right corner between my fingers, pretty hard actually, and then tap on the phone again, and the sound ALMOST goes away. Loose component?
Anyone else have the problem?
Click to expand...
Click to collapse
Same here. Used to have this issue with the N6, many said it was the OIS. Seeing as how this phone lacks OIS, perhaps its a loose component.
I'm hearing this also. I think it's the camera but mine works great no problems at all.
When I owned the iphone 5 it had the same sound and it was the camera module. So no biggie. If I get any problems with the camera I will surely ask for an warranty replacement.
Sent from my Nexus 6P using Tapatalk
Same here. Anybody tried to replace phone because of that?
I have it too. No biggie as long as it doesn't affect performance. I more worried about the pink hue on lowest brightness setting (adaptive display on)
I decided that it was so loud and obnoxious, I did an RMA on it. Replacement will be here tomorrow. Will see if the new one has the same issue. I would normally open my own phone to fix the issue myself, but with a 3/10 repairability score, Im not likely to touch it. If the second one does it, I guess I'll live with it.
My previous phones all had this except N6. All our iPhones suffer from it. Not sure what it is though
If it helps any my Galaxy s5 has this.. I noticed it after changing from a an S3 that never did, it ended up being normal on the s5, something do with camera something in there jiggles or rattles a bit.. espically if i just shake the phone i can hear it.. never had a problem tho..
I have the same noise in my 6P and I tell you what it is, is the camera auto focus let's I side hitting the body of the phone when you toss it around and when you put it on the table. It should of had more space in between the camera lens and the body of the phone. Because the lens moves when it auto focuses and any camera with auto focus will have some play when you move the phone, because if the moving parts, the space inside the phone around the camera is so o tight, it touches the body. I hope it will not damage the camera with time.
Every phone with a camera will have this. The lens needs a few mm of empty space to move back and forth to focus. It's basic optics. Nothing you can do about it.
I too have this problem. The rattling sound is loud and clear.
As few of the customers are having this issues, I believe it is a manufacturing defect. I will ask for replacement as I can not bare with such issue. Had spent huge money on phone, why should I compromise and get settle? Need Replacement.
Anyone get a replacement for this yet? Is the rattle still there?
I sent back my 1st 6P for a defect in the screen, got my new one yesterday and it's got this rattle everyone here is talking about - I don't remember my first one having this? When I squeeze with a little pressure, it goes away. I called and have a replacement coming, but with EVERYTHING else on the phone being almost perfect, it scares me if this is the normal?? If it is, I'll keep my current 6P and live with the rattle.
I'm on my third 6P now and all three have had this rattle. It's just the camera. I have a N4 in front of me which has a rattle when tapped around the camera, so did the Galaxy Nexus. I'm sure the N5 had it too. N6 didn't, maybe because it had OIS?
I'm sure it is just the camera elements. If you start the camera app and tap there the rattle is almost non existant. Probably because the autofocus is active and holding the optical elements in place.
My 6p doesn't rattle. RMA?
Rattling sound in Nexus 6P
irononreverse01 said:
My 6p doesn't rattle. RMA?
Click to expand...
Click to collapse
I also have this rattling sound in my Nexus 6P. I tried to investigate it (without tearing it apart) by going to ifixit. If one examines the back portion around the camera, there is a white wire that runs across almost the entire width of the phone (checkout the image here: https://d3nevzfk7ii3be.cloudfront.net/igi/ZlpUoq3OjhHJsqTo.huge). This wire, I'm not sure if it is glued to the motherboard or body and hence might be the reason behind the rattling noise. I hear this rattle when I gently tap the area around the camera or when I casually keep the phone on a hard surface (without being extremely gentle about it which I believe no one is).
If this wire is lose ( not carefully attached to the metal cover which holds the 3.5mm headphone jack and the front camera ), you might hear it bounce against the metal.
This isn't a problem. I have in my desk my 6P, a OnePlus One, a Nexus 4, an original Moto G and a Nexus 7 2013 and they all do the exact same rattle when I tap them near the camera. The rattles ceases or decreases when I open the camera app and the devices' cameras focus.
Edit: https://www.microsoft.com/en-us/mobile/support/faq/?action=singleTopic&topic=FA141722
http://www.samsung.com/ie/support/skp/faq/1053560
I'm pretty sure the camera makes this sound. I've had 2 6P's and they both made this noise when I either tapped on the phone or go to put it down on a table.

Build Quility Issue Nexus 6P

Dear All,
I would like to have your Opinion on the Following.
I believe my Phone has bad build quality. Google say this is normal and they will not exchange it.
I would like the opinion of the community on the following topic.
I*have encountered 2 problems with my Nexus 6P:*
Problem 1: clicking sound coming from camera if dropped lightly on bed or sofa, or if shaken (most likely inferior camera module) sound might come from autofocus but persists if camera is on.
Problem 2: Creeking sound and noticeable give and bending if pressure is applied to back panel, just underneath the fingerprint scanner. This I can tolerate from a plastic phone but not from a 699€ device. most likely the adhesive is applied badly and the creaking sound happens when the backplate of the phone springs back into place.
Admittedly minor complaints but still substantial build quality issues.
I created a youtube Video to illustrate my complaint but I can not post this yet as I am a new user. ***tu.be/f0Kf13dECFI
I dont have any of those, and i agree, even tho its really minor problems, its sad if google dont want to exchange
feis said:
I dont have any of those, and i agree, even tho its really minor problems, its sad if google dont want to exchange
Click to expand...
Click to collapse
Indeed Google not cool
Almost every phone has this tickling sound coming from camera. Try it your self, hit soft with your hands your phone near camera when device locked and also try that when trying to focus in camera app, then this sound stops. It's because camera sensor.
zapee995 said:
Almost every phone has this tickling sound coming from camera. Try it your self, hit soft with your hands your phone near camera when device locked and also try that when trying to focus in camera app, then this sound stops. It's because camera sensor.
Click to expand...
Click to collapse
I agree that most phones have this rattle, however with mine it seems to be getting worse, I have tried it with the camera on and it still makes the noise. I have talked to google about it and they say it is the gyroscope and that this is normal. However if it is normal why do other phones not make this sound.
Anyway the bigger Issue is the bad quality of the adhesive in the back panel. The creeking sound is disturbing as it always happens even if I am only holding it in my hand. One day this thing will just fall apart.

Rear Camera Will Not Focus on Near by Items ie. No Marco Shots,QR Code Reading, Ect..

So back history of device. I got it thru Craigslists for around $200. I have done my research before, during, and after acquiring the phone. Im coming from Nexus 6 so this wasnt a signicant upgrade but cant beat the price. Made sure clean esn/imei and tested everything, camere, speakers, ect.
So I just found out the camera will not do close up photos, at all. I thought is was a software issue, currently on PureNexus. Went back to stock and and still had issues. Close up photos are very blurry and barely readable. Ive used manual camera to manually adjust focus and it seems the best is can get is about 1 1/2 feet away.
Spoke with Google Specialist and they said phone is under warranty and they would send out a replacement but they would put a hold on the card of 499 + taxes. considering that as much as I like this phone seems a bit hard to have some of my assets on hold. I know it for precaution but still....
The only other option is to replace the rear camera module myself. Seems like for less than $20 bucks it can be replaced but is it worth it.....
**Sigh first world problems.....
Here are the pics for reference. The first pic is from my faithful Nexus 6 while the 2nd one is from 6P.
The 6P will take fantastic landscape photos for anything close up like QR codes it cannot read/focus onto them.
If i decided to replace can refer me to a good website to buy one. I see Fixez.com has the replacement but im not sure how reliable they are. Same for ebay.
I don't think this problem is specific to your device, I think the 6P struggles to focus on close ups. You stated you've tried manual mode, but mess around with different camera apps with manual controls to try to focus. I wouldn't replace your device or its components just yet, maybe someone can confirm its only your device.
Yes 6p can't focus under less than ~8-9cm.
Not very good for close-ups.
http://www.reasontouse.com/phone/androidsmartphones/nexus-6p-macros/
masterchiefb117 said:
If i decided to replace can refer me to a good website to buy one. I see Fixez.com has the replacement but im not sure how reliable they are. Same for ebay.
Click to expand...
Click to collapse
Definitely defective, although I would go with the RMA
So I wont be able to RMA the phone. I currently dont have the funds for the hold they want to put on any card, $499 + taxes. I have to go the other route and replace the rear camera myself....
The way I fix this is to hold my phone landscape with the camera on the left and then focus on the object with it in the upper right and usually that works

Got a problem with the main camera

Hi guys! I'm daily driving this phone like for one year or so and I'm more than happy with it, it's cheap and performs alright for everything I usually do on the phone, but there's a problem with the main camera since like a month.
For some reason it takes the photos blurry at mid-long distance, for an instance I thought that the lens it's a bit dirty, but when I took a picture near of the camera it seems alright, so I don't know if it's something software related with the focus.
If someone has the same problem or knows a fix please let me know, I don't really use the main camera so it doesn't really bother me, but if I can fix it it would be great.
I'm now in the same situation. I need also
a fix. Any hint?
Ok after some digging i would say hardwarefailure after the phone dropped often down.

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