Audible rattling when tapping on top-right of 6P? - Nexus 6P Q&A, Help & Troubleshooting

Im getting an obvious rattling sound right around where the camera is on the 6P when I tap pretty much anywhere on the phone, front or back, doesnt matter.
I tried to pinch the top right corner between my fingers, pretty hard actually, and then tap on the phone again, and the sound ALMOST goes away. Loose component?
Anyone else have the problem?

Yeah i believe the newest update fixes rattling noises and adds band 12 for tmobile users.. battery improvements too
Sent from my SM-N920C using Tapatalk

chevycam94 said:
Im getting an obvious rattling sound right around where the camera is on the 6P when I tap pretty much anywhere on the phone, front or back, doesnt matter.
I tried to pinch the top right corner between my fingers, pretty hard actually, and then tap on the phone again, and the sound ALMOST goes away. Loose component?
Anyone else have the problem?
Click to expand...
Click to collapse
Same here. Used to have this issue with the N6, many said it was the OIS. Seeing as how this phone lacks OIS, perhaps its a loose component.

I'm hearing this also. I think it's the camera but mine works great no problems at all.
When I owned the iphone 5 it had the same sound and it was the camera module. So no biggie. If I get any problems with the camera I will surely ask for an warranty replacement.
Sent from my Nexus 6P using Tapatalk

Same here. Anybody tried to replace phone because of that?

I have it too. No biggie as long as it doesn't affect performance. I more worried about the pink hue on lowest brightness setting (adaptive display on)

I decided that it was so loud and obnoxious, I did an RMA on it. Replacement will be here tomorrow. Will see if the new one has the same issue. I would normally open my own phone to fix the issue myself, but with a 3/10 repairability score, Im not likely to touch it. If the second one does it, I guess I'll live with it.

My previous phones all had this except N6. All our iPhones suffer from it. Not sure what it is though

If it helps any my Galaxy s5 has this.. I noticed it after changing from a an S3 that never did, it ended up being normal on the s5, something do with camera something in there jiggles or rattles a bit.. espically if i just shake the phone i can hear it.. never had a problem tho..

I have the same noise in my 6P and I tell you what it is, is the camera auto focus let's I side hitting the body of the phone when you toss it around and when you put it on the table. It should of had more space in between the camera lens and the body of the phone. Because the lens moves when it auto focuses and any camera with auto focus will have some play when you move the phone, because if the moving parts, the space inside the phone around the camera is so o tight, it touches the body. I hope it will not damage the camera with time.

Every phone with a camera will have this. The lens needs a few mm of empty space to move back and forth to focus. It's basic optics. Nothing you can do about it.

I too have this problem. The rattling sound is loud and clear.
As few of the customers are having this issues, I believe it is a manufacturing defect. I will ask for replacement as I can not bare with such issue. Had spent huge money on phone, why should I compromise and get settle? Need Replacement.

Anyone get a replacement for this yet? Is the rattle still there?
I sent back my 1st 6P for a defect in the screen, got my new one yesterday and it's got this rattle everyone here is talking about - I don't remember my first one having this? When I squeeze with a little pressure, it goes away. I called and have a replacement coming, but with EVERYTHING else on the phone being almost perfect, it scares me if this is the normal?? If it is, I'll keep my current 6P and live with the rattle.

I'm on my third 6P now and all three have had this rattle. It's just the camera. I have a N4 in front of me which has a rattle when tapped around the camera, so did the Galaxy Nexus. I'm sure the N5 had it too. N6 didn't, maybe because it had OIS?
I'm sure it is just the camera elements. If you start the camera app and tap there the rattle is almost non existant. Probably because the autofocus is active and holding the optical elements in place.

My 6p doesn't rattle. RMA?

Rattling sound in Nexus 6P
irononreverse01 said:
My 6p doesn't rattle. RMA?
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Click to collapse
I also have this rattling sound in my Nexus 6P. I tried to investigate it (without tearing it apart) by going to ifixit. If one examines the back portion around the camera, there is a white wire that runs across almost the entire width of the phone (checkout the image here: https://d3nevzfk7ii3be.cloudfront.net/igi/ZlpUoq3OjhHJsqTo.huge). This wire, I'm not sure if it is glued to the motherboard or body and hence might be the reason behind the rattling noise. I hear this rattle when I gently tap the area around the camera or when I casually keep the phone on a hard surface (without being extremely gentle about it which I believe no one is).

If this wire is lose ( not carefully attached to the metal cover which holds the 3.5mm headphone jack and the front camera ), you might hear it bounce against the metal.

This isn't a problem. I have in my desk my 6P, a OnePlus One, a Nexus 4, an original Moto G and a Nexus 7 2013 and they all do the exact same rattle when I tap them near the camera. The rattles ceases or decreases when I open the camera app and the devices' cameras focus.
Edit: https://www.microsoft.com/en-us/mobile/support/faq/?action=singleTopic&topic=FA141722
http://www.samsung.com/ie/support/skp/faq/1053560

I'm pretty sure the camera makes this sound. I've had 2 6P's and they both made this noise when I either tapped on the phone or go to put it down on a table.

Related

[PROB] Touch makes ratling noise

Hey there,
My HD makes a resonating / ratling noise when I tap my finger on the camera area at the bakside.
Is someone else experiencing this too?
I tried twisting it a bit, pressing between fingers but it still resonates.
Is this perhaps the G-sensor / accelometer?
I've also noticed that, even with the stylus removed, if you hold the HD in one hand and tap it against you other hand, you can hear something move.
Now that you mention it, I guess it must be the G-sensor!
So.... is it?!
A small rattling is probably the G-sensor, my K850 makes a small noise due to it too.
It's the G Sensor. Give it a shake and you'll hear it carry on for a few seconds with your ear near the phone.
G-sensor? Not likely
I do not think so. G-sensors are solid-state devices: no moving pieces inside.
smunoz said:
I do not think so. G-sensors are solid-state devices: no moving pieces inside.
Click to expand...
Click to collapse
Well accelerometer then, it's definately one of the two.
Well, the sensors do have moving parts - but I was fairly sure that those are of microscopic proportions (micromachined silicon).
I would be surprised if it was that.
Perhaps there's a hidden tray inside with a ball-bearing, necessary to run "teeter"
Today the messenger from Vodafone at my house to exchange the HD.
Guess what... the new one made the same noise.
A light resonating noise at the camera area at the back.
The messenger took the new one with him and left me my old one.
Vodafone will get in touch with me he said.
Anybody else experiencing this noise here?
Rattling htc hd
Yes mine does this - I think its the camera.
Take an extreme close up and you will hear the same rattle/click noise as if something drops back in to place following the close up focus...
Rattling noise here too.
fasty said:
Well, the sensors do have moving parts - but I was fairly sure that those are of microscopic proportions (micromachined silicon).
I would be surprised if it was that.
Perhaps there's a hidden tray inside with a ball-bearing, necessary to run "teeter"
Click to expand...
Click to collapse
HA, i knew that game seemed too lifelike
It's the 3.5 mm socket for your headphones jack, was bugging me for a while and got to the bottom of it. Insert your earphones/headphones jack, noise goes away..
I think you will find that it will be the lens in the camera. As I am sure you know this is an auto focus camera and of course that will need a moving lense body. G-Sensors and accelerometers are the same thing and indeed solid state, or pretty much anyway. It is not the headphone jack and I must say...if the noise bothers you... just don't tap the camera! Simple!
Please FOR THE SAKE OF GOD does your device also make rattling noise when you tape on the camera cover ?? Please we need to know because this issue is getting annoying !!! Its been a month with HD and now I hear a rattling noise whenever i tap on the upper part of the backcover near the camera. I tried with another HD and IT DOES THE SAME THING
I emailed HTC a week ago about the problem and they responded by saying "The rattling sound shouldn't be any problem" which makes it sound like they know the Touch HD makes the rattling noise
Please could you share your experience here ?! I need to know if I have the right to return it back and ask for replacement. My BlueAngel was as solid as rock
The rattling can be annoying, but I find it's only really noticeable when the phone vibrates.
Radeon123 said:
The rattling can be annoying, but I find it's only really noticeable when the phone vibrates.
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Click to collapse
So you can also hear the rattling when u slap the backcover near the camera ? Is it a fault with the design ? Maybe the camera lens ? I can hear a similar sound when i take shots with the cam ( autofocus maybe ).
Xeon said:
So you can also hear the rattling when u slap the backcover near the camera ? Is it a fault with the design ? Maybe the camera lens ? I can hear a similar sound when i take shots with the cam ( autofocus maybe ).
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Click to collapse
I do also hear it when I take shots when the camera starts auto focusing and when lightly tapping the back cover near the camera.
My older Diamond had the same problem.
Just the crap cameras HTC uses.
Radeon123 said:
I do also hear it when I take shots when the camera starts auto focusing and when lightly tapping the back cover near the camera.
My older Diamond had the same problem.
Just the crap cameras HTC uses.
Click to expand...
Click to collapse
How pathetic, paying more than 1049$ for this machine and what a crappy built quality... screen bends when taping on it... backcover and usb cracking noise ( also near the volume buttons ) and now that freaking rattling noise.Absolutely crap.....
It must the mechanicals used for moving the lens during focusing.
Today I went to HTC dealer store nearby... I asked for a new device out of the box. Surprisingly, the new device also makes that rattling noise. I tend to believe it was meant to be done that way. Who knows... maybe its an option

Poll: Does your phone rattle when tapped near the camera?

I know many of us on this forum and others are suffering from this problem, but there aren't many people telling us if their phone is NOT rattling that way we know if we actually do have defective phones.
Take a moment and answer the poll!
its probably the autofocus mechanism in the camera.
Had a massive rattle with my xperia x1 i used to have - i replaced the handset with the warranty only to find the rattle was still there. some searching showed that it was the autofocus mechanism in the camera.
If you shake ur phone and you cant hear anything then i would assume its fine. tapping is obv more likely to elicit an abnormal sound
Correct. Basically the autofocus lens is set up like a voicecoil in a speaker. It rides on a tube wound with a coil placed in a magnetic field. There is movement when setting the phone down on it's back (less when laying it on it's face which is why you rarely hear it in that position).
Completely normal
adam18488 said:
its probably the autofocus mechanism in the camera.
Had a massive rattle with my xperia x1 i used to have - i replaced the handset with the warranty only to find the rattle was still there. some searching showed that it was the autofocus mechanism in the camera.
If you shake ur phone and you cant hear anything then i would assume its fine. tapping is obv more likely to elicit an abnormal sound
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Click to collapse
adam18488 said:
its probably the autofocus mechanism in the camera.
Had a massive rattle with my xperia x1 i used to have - i replaced the handset with the warranty only to find the rattle was still there. some searching showed that it was the autofocus mechanism in the camera.
If you shake ur phone and you cant hear anything then i would assume its fine. tapping is obv more likely to elicit an abnormal sound
Click to expand...
Click to collapse
I agree that it's camera, but I've seen atleast 3 people say that they have no rattle. Maybe they can't hear it, but it's worth taking a poll.
zero rattle
have not heard any camera rattle when tapped...
i have a slight rattle. i really hope too much rattling will not eventually cause camera to break or have blurry pics in the future. this is the first phone ive had where i actually use the camera/video capabilities
Seriously? A poll?
Definitely the autofocus.
Had an Xperia X1 myself and took a couple minutes to find out that the rattle was the autofocus.
Probably don't wanna tap at it too much, though. Might not do anything, but can never be too careful.
Edit: Oh, and yes... My Nexus One rattles when I tap near the camera as well.
That's good to hear, mine rattles too, and I was starting to get worried...
Mine rattles, if i hold it up to my ear and tap it, something in there is definitely rattling in there. In all likely hood the zoom/focus mechanism.
I never noticed it by tapping near the camera. I have Vibrate on key press when I type and thats how I first noticed it. When I type and the phone vibrates, you can hear the rattling, it's quite obvious and getting annoying since I type a lot on my phone.

Bad rattle when lightly tapping?

I'm on my 2nd 6P and just noticed a bad rattle when I tap anywhere on it?? The rattle appears to be coming from the upper right, but sounds like it may be all the way across the back of the phone.
I seen, and responded to, another thread that suspects the camera as the culprit??? I don't recall my 1st 6P being this bad.....So I spoke to Google and they are sending me my 3rd 6P.
I guess the main reason for this thread is: Everything else is perfect on my phone, except the BAD rattle..... Has anyone returned their phone for the rattle and gotten another one that rattles just as bad? I guess I'll find out for myself next week, but I was just curious what the masses say?
Camera... Most cell phones do this.
It shouldn't do this to the point you feel it is a defect of sorts. The camera rattle is minor and only when slapping the phone against the palm of your hand or when landing the phone on a table with a light thud. It SHOULDN'T be audible on taps on the display, typing or even shaking the device in the air. At least mine doesn't. Thank God.
subhani said:
It shouldn't do this to the point you feel it is a defect of sorts. The camera rattle is minor and only when slapping the phone against the palm of your hand or when landing the phone on a table with a light thud. It SHOULDN'T be audible on taps on the display, typing or even shaking the device in the air. At least mine doesn't. Thank God.
Click to expand...
Click to collapse
Yeah, that's about how bad it is.... I've had numerous phones with a slight rattle, but this is pretty pronounced when just typing I can hear it (even with all vibration turned off).
tele_jas said:
Yeah, that's about how bad it is.... I've had numerous phones with a slight rattle, but this is pretty pronounced when just typing I can hear it (even with all vibration turned off).
Click to expand...
Click to collapse
just did rma on 6p 128 graphite ..when i put custom kernel with dt2w noticed immediately ,,right upper half screen rattles >sounds not attached..double tap works sporadically...not to happy -new one coming wednesday ..if same issue or something else,going to pass on 6p..
Mine does it too but it doesn't bother me. Everything is working fine, so for me, I don't see a need to RMA. My old Moto X did the same thing.
tele_jas said:
Yeah, that's about how bad it is.... I've had numerous phones with a slight rattle, but this is pretty pronounced when just typing I can hear it (even with all vibration turned off).
Click to expand...
Click to collapse
It appears you may need to RMA. Your call...
I could hear my rattle in the galaxy S5 just by shaking it. The N6P you have to tap pretty hard to hear it. Not worth the RMA to me as I don't see it as a problem. Most phones do this if you hit it hard enough these days.
Don't lightly tap it.
Sent from a 128th Legion Stormtrooper 6P
Turn on the camera and tap. The rattle should be less pronounced. It is the camera AF.

Build Quility Issue Nexus 6P

Dear All,
I would like to have your Opinion on the Following.
I believe my Phone has bad build quality. Google say this is normal and they will not exchange it.
I would like the opinion of the community on the following topic.
I*have encountered 2 problems with my Nexus 6P:*
Problem 1: clicking sound coming from camera if dropped lightly on bed or sofa, or if shaken (most likely inferior camera module) sound might come from autofocus but persists if camera is on.
Problem 2: Creeking sound and noticeable give and bending if pressure is applied to back panel, just underneath the fingerprint scanner. This I can tolerate from a plastic phone but not from a 699€ device. most likely the adhesive is applied badly and the creaking sound happens when the backplate of the phone springs back into place.
Admittedly minor complaints but still substantial build quality issues.
I created a youtube Video to illustrate my complaint but I can not post this yet as I am a new user. ***tu.be/f0Kf13dECFI
I dont have any of those, and i agree, even tho its really minor problems, its sad if google dont want to exchange
feis said:
I dont have any of those, and i agree, even tho its really minor problems, its sad if google dont want to exchange
Click to expand...
Click to collapse
Indeed Google not cool
Almost every phone has this tickling sound coming from camera. Try it your self, hit soft with your hands your phone near camera when device locked and also try that when trying to focus in camera app, then this sound stops. It's because camera sensor.
zapee995 said:
Almost every phone has this tickling sound coming from camera. Try it your self, hit soft with your hands your phone near camera when device locked and also try that when trying to focus in camera app, then this sound stops. It's because camera sensor.
Click to expand...
Click to collapse
I agree that most phones have this rattle, however with mine it seems to be getting worse, I have tried it with the camera on and it still makes the noise. I have talked to google about it and they say it is the gyroscope and that this is normal. However if it is normal why do other phones not make this sound.
Anyway the bigger Issue is the bad quality of the adhesive in the back panel. The creeking sound is disturbing as it always happens even if I am only holding it in my hand. One day this thing will just fall apart.

Cracking noise from back cover

I am using Mi A1 for about half month and noticed cracking, rattling or clicking noise when I touch ( I wouldn't say press) back cover around fingerprint sensor and camera. Sounds like some adhesive coming lose or something.
Similar as being discussed here:
http://en.miui.com/thread-884436-1-1.html
Is someone else experiencing the same? Im not considering RMA right now since the phone is without issues and good as new (never felt or something, everything working)
Infernus-cz said:
I am using Mi A1 for about half month and noticed cracking, rattling or clicking noise when I touch ( I wouldn't say press) back cover around fingerprint sensor and camera. Sounds like some adhesive coming lose or something.
Similar as being discussed here:
http://en.miui.com/thread-884436-1-1.html
Is someone else experiencing the same? Im not considering RMA right now since the phone is without issues and good as new (never felt or something, everything working)
Click to expand...
Click to collapse
Bought a Global version, 64 gb, black a couple of days a go and mine does that as well . It is getting on my nerves now. Going to return it back and have another one.
My phone have same sound/clicking noise too, but the phone is working properly without any issue, from January 15, when I bought it.
Most probably is from the camera lens, I'm not sure, just I'm guessing, so my advice is to ignore that sound and do not shake too hard the phone, use it normally like any other phone.
I can confirm that, noticed this 3 days after i bought this phone.
I must rate the build quality 2 out of 5.
Feel like it has plastic back cover.
I can confirm the same thing on mine
Now i keep pressing mine
Hi guys i noticed that mine does this too
Its annoying noise but no problem with software
Anyone has problem with such issue?
I heard about this issue a long time ago and i don't have it
As far as i know, it's just a black tape/adhesive on the back cover. Don't worry about it
After some time I visited back and see it is a common problem. I no longer use my A1 without a case so it doesn't bother me anymore. Also the phone has been flawless all around
Yeah with a case doesnt bother me too
Now I am a relieved .. and I dont worry for this sound thank you
I bought the Samsung A73 on this 6th September. It has the metal sides with plastic back-body. When playing the nulls brawl game, i just clicking its back side, and it, too, gave some hollow sound. It's like it's hollow inside. Before this mobile, i had Redmi Note 9 Pro with glass body that never gave that hollow-kinda sound. So, I was so disturbed with this sound, thinking there's a fault in this brand new mobile.
Reading all these comments, i'm relaxed that it's normal and not a issue with the mobile. I, then, bought the Spigen hard backcover. And there's no sound now.
For sure this so-called issue is so confusing when you buy a new phone and hear this annoying sound on touching the back of the phone. Who would want to go to the procedure of exchanging the phone just right after buying it? So tiring. I thanked god when I found out it was just normal sound for phones having plastic body.
Norita12 said:
I bought the Samsung A73 on this 6th September. It has the metal sides with plastic back-body. When playing the nulls brawl game, i just clicking its back side, and it, too, gave some hollow sound. It's like it's hollow inside. Before this mobile, i had Redmi Note 9 Pro with glass body that never gave that hollow-kinda sound. So, I was so disturbed with this sound, thinking there's a fault in this brand new mobile.
Reading all these comments, i'm relaxed that it's normal and not a issue with the mobile. I, then, bought the Spigen hard backcover. And there's no sound now.
Click to expand...
Click to collapse
My phone also getting creaking sound when we hold it without cover what should I do ??
use a backcover...or just ignore it. it's not a fault

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